about the role

• Be the subject matter expert in technology and functional aspects related to regulatory and compliance operations
• Design, implement, and optimize compliance technology solutions, including AML monitoring and sanctions screening.
• Ensure systems align with local and international regulatory requirements, such as MAS guidelines and FATF standards.
• Collaborate with compliance, IT, and business teams to translate requirements into functional technologies.

skills and experience required

• Bachelor’s degree in Computer Science, or equivalent
• Minimum 10 years of experience in compliance technology within banking or financial services.
• Strong knowledge of AML, sanctions, and regulatory frameworks, paired with technical expertise in compliance tools.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Have you always wanted to work on key accounts in enterprise sector, develop and strengthen account wide relationships and deal with the most advanced technology in the market today?

Our Account Executive role could be the next challenge in your career. From understanding of customer’s needs to proposing the most feasible solution, you will always be at the heart of new opportunities!

Roles & Responsibilities:

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore
• Must have experience handling commercial accounts and partners in Singapore
• Understands the channels and has strong channel CXO level relationships with both T2 partners and Distributors
• Experience in both direct and channel sales a plus
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Proven track record by exceeding business quotas
• Salary is negotiable and will commensurate with your experience.

Requirements:

• University Degree/ Polytechnic Diploma
• Background in Computer Science or Computer Engineering is a plus
• Presales Experience in IT services preferred
• Knowledge of Commercial arrangements
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment
• Negotiation Skills
• Presentation Skills
• Deal Maker skills

Join our expanding Docs team and support the documentation needs of upcoming software. You will be responsible for developing and maintaining detailed technical documentation for our software, including HTML content. In this role, you will collaborate closely with internal stakeholders to ensure content accuracy and become proficient in tools and processes for publishing and managing content.

About us

SecureAge Technology is a leading cybersecurity company specializing in data protection and encryption solutions. We develop and provide advanced security software and systems designed to safeguard sensitive information and prevent unauthorized access or data breaches. Our primary focus is on securing data at the file level, offering robust encryption, authentication, and access control features.

At SecureAge, we emphasize a holistic and proactive approach to cybersecurity, integrating innovative technologies such as artificial intelligence (AI) and machine learning (ML) into our solutions. Our goal is to provide comprehensive protection against evolving cyber threats, ensuring the confidentiality, integrity, and availability of sensitive data.

What you'll be doing

• Develop and maintain detailed technical documentation for our software.
• Collaborate with development and product teams to gather information and understand complex technical concepts.
• Publish documentation in tandem with feature releases while working closely with various departments.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

You'll bring the following required skills and experiences.

• At least two years of previous experience with technical writing/content management in cybersecurity
• Knowledge of cybersecurity fundamentals: Basic Understanding of security concepts, cybersecurity terminology, threats, and best practices.
• Flexible, adaptable, and passionate about working in a fast-paced environment where processes and products evolve to make things better for our customers
• Strong attention to detail, excellent grammar and spelling skills.
• Self-motivated and responsible for managing daily workload, as well as long-term goals and projects
• Excellent written and verbal communication with an ability to present to and collaborate with all levels of an organization
• Experience with MadCap Flare, Microsoft Office, and knowledge base systems
• Must possess high motivation, enthusiasm and dedication to deliver results within strict timeframes
• Interest in learning and appetite for technical environments

Qualifications:

• Minimum Diploma or Bachelor's Degree in Computer Science / Computer Engineering / Electrical & Electronics Engineering or related is preferred.
• Portfolio of writing samples for review.

Offer

• Competitive employee benefits
• Attractive remuneration package
• Young, energetic and vibrant work environment
• Office located above MRT

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Executive Assistant with experience in pharmaceutical company/Life Science industries for a part-time role in Singapore.

Key Responsibilities:

• Administrative Support
• Communication Management
• Meeting Coordination
• Document and File Management
• Project Management
• Travel Management
• Expense Management
• Calendar Management
• Confidentiality and Discretion
• Relationship Management
• Office Management
• Problem-Solving

Qualifications:

• Bachelor Degree holders
• Proficient in English
• Previously working as an executive/administrative assistant in pharmaceutical company/Life Science is highly advantageous.
• Can start ASAP
• Can work 3 days in office

This role is for 1 year contract.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

JOB DESCRIPTION

Increasing sales revenue through B2B sales opportunities.

JOB SCOPE

Sales Engineer shall be responsible for

• Develop and implementation of strategic sales and action plans to expand overall business growth;
• Perform product sales introduction and technical presentations to customers;
• In charge of creating sales pipeline from lead generation, sales engagement, negotiation to closing;
• To build and maintain strong relationships with key decision-makers and stakeholders;
• Maintaining a collaborative and constructive exchange as an integral part of product & marketing team;
• Maintaining and improving leads records in CRM timely and accurately manner;
• Provide accurate sales forecasting and maintain regular updates on sales opportunities;
• Monitor and analyses of market, company and competitor performance/activities and proactively recommend changes to the company initiatives; and
• Any other adhoc job assigned.

As a Software Engineer or Senior Software Engineer, you will be responsible for designing, developing, and maintaining applications on the Microsoft Windows operating system. Your work will be critical in ensuring hardware and software compatibility, security, and system stability. You will collaborate closely with cross-functional teams to deliver reliable and efficient software applications.

Key Responsibilities:

Software Development: Design, develop, and maintain Windows applications.

System-Level Expertise: Possess an in-depth understanding of the Windows system architecture to create efficient and stable applications.

Debugging and Troubleshooting: Identify and resolve issues related to software application functions, performance, and system stability by utilizing debugging tools and techniques.

Security Compliance: Ensure that software adheres to security best practices and that they do not introduce vulnerabilities into the system.

Testing and Validation: Develop and execute comprehensive testing and validation procedures to ensure software functionality and reliability.

Documentation: Create clear and detailed technical documentation.

Collaboration: Work closely with cross-functional teams to ensure software compatibility and functionality.

Qualifications

• Bachelor’s/Master's degree in Computer Science, Computer Engineering or related technical discipline.
• Highly proficient in C/C++.
• Understanding of security principles and best practices.
• Strong problem-solving skills and attention to detail.
• Excellent communication and documentation skills.

Following skills will be taken into consideration for a senior role:

• 5+ years of professional software development experience using C/C++.
• Deep understanding of Windows internals, memory management, and system architecture.
• Experience with any of the following:

1. Windows Driver Kit (WDK) and minifilter driver development.
2. Microsoft Foundation Classes (MFC).
3. Component Object Model (COM API).
4. Debugging tools such as WinDbg and SysInternals
5. Familiarity with Windows Hardware Certification Program (WHCP).

Job Description

• Provide techinical support to our customers on Data Security product suite as per SLA.
• Support system deployment and User acceptance Testing.
• Perform troubleshooting and issue resolution.
• Work closely with internal stakeholders to provide timely resolution for our customer.
• Carry out planned upgrade and migration work.
• Review and improve process flow as part of continuous improvement initiatives.
• Responsible for maintaining technical documentations in the Knowledge Base.

Qualifications:

• Prior experience as a Technical Support Engineer.
• Prior experience in a customer-facing role with a focus on IT system delivery .
• Strong technical knowledge in IT infrastructure technologies, including networking, virtualization, and related areas.
• Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues.
• Excellent communication and interpersonal skills, ability to engage both technical and non-technical stakeholders.
• Proactive attitude and ability to work independently, managing multiple customer accounts and projects simultaneously.
• Experience in supporting government agency is preferred.
• Prior experience in Cryptography would be advantageous.
• Only Singaporean need apply.

Company Introduction

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

Essential Functions:

• Lead the full sales cycle, from prospecting to closing deals.
• Provide consistent, accurate sales forecasts.
• Cultivate and maintain strong relationships with prospects and customers.
• Collaborate with Sales Engineering to demonstrate solutions, deliver POCs, and ensure satisfaction through pre- and post-sales stages.
• Drive strategic expansion of the regional team.
• Develop and execute alliance and partnership strategies within the industry.
• Target Region: Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines.

Knowledge, Skills & Abilities:

• Proven expertise in enterprise sales and territory management.
• In-depth knowledge of relevant markets and technologies.
• Strong interpersonal skills to connect with customers, identify pain points, and deliver value.
• Experienced in managing complex, strategic accounts and engaging with decision-makers.
• Skilled in positioning end-to-end solutions and tailoring them to meet customer needs.
• Capable of creating and presenting strategic account plans to company leadership.
• Self-motivated with a passion for achieving and exceeding sales targets.

Qualifications:

• 5+ years of successful experience in enterprise sales, especially in networking, cybersecurity, compute, and storage IT stack technologies.
• Familiarity with leading OEMs such as Cisco, Arista, Huawei, H3C, Ruijie, HPE, Dell, Lenovo, Kaytus, VMware, Fortinet, and Palo Alto Networks is an advantage.
• Background with System Integrators (SI).
• Bachelor’s degree (BA/BS).
• Additional experience with Data Center infrastructure projects and services (e.g., rack stack, structured cabling, managed services, EFO, liquid cooling) is a plus

Headquartered in Singapore, Bossjob is a HRTech startup that connects companies in Southeast Asia to experienced professionals through accurate recommendation and instant direct chats. We're a diverse team based across Singapore, Philippines, Japan and China and we welcome like-minded individuals to join us in our journey.

Responsibilities

• Drive sales growth and contribute to our long-term business expansion by cultivating relationships with potential clients, agents, and partners.
• Lead ongoing market research efforts to facilitate product and market expansion.
• Propose innovative growth strategies to increase Monthly Active Users.
• Demonstrate a solution-oriented approach: Innate ability to strategize and solve problems, effortlessly grasping category/commercial dynamics and translating business drivers into compelling customer value propositions.
• Develop, implement, and refine marketing campaigns continuously.
• Oversee both routine and non-routine campaigns, manage production rollouts and change requests, and provide support for new initiatives.
• Conduct assigned market research and gather information effectively.
• Possess strong organizational skills, meticulous attention to detail, and a drive for process improvement to enhance day-to-day efficiency.

Requirements

• Bachelor’s degree in any related fields
• Minimum 3 years of experience in similar growth-focused role with demonstrable experience working with Tech and Product user-focused companies
• Strong analytical skills and ability to work with data
• Effective communication and collaboration abilities
• Willing to travel across region as business requires

Good to have:

• Entrepreneur spirit & working experience in startup

Why join us:

• Fast growing startup
• Opportunity to positively impact the lives of millions of people in this region
• Modern office in Central Singapore at Millenia (right next to Promenade MRT)

At Bossjob, we believe bringing a change to the world we live in through technological revolution is a chance once in a lifetime.

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Market Access Associate with experience in pharmaceutical company/Life Science industries for a role in Singapore.

Key Responsibilities:

• Market Access Strategy Development
• Pricing and Reimbursement
• Regulatory and Health Authority Liaison
• Health Technology Assessment (HTA) Support
• Stakeholder Engagement
• Market Research and Analysis
• Internal Reporting and Documentation
• Policy and Legislation Monitoring
• Cross-functional Collaboration
• Health Economics and Outcomes Research

Qualifications:

• Bachelor of Science in Pharmacy or any related field
• Atleast 2 years of experience in the same role in pharmaceutical/life science industry is highly advantageous
• Fresh grads are also welcome to apply
• Proficient in English

This role is for 1 year contract.

Monday to Friday (3 days must be work physically in office)

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Technical Writer with experience in pharmaceutical company/Life Science industries for a role in Singapore.

Key Responsibilities:

• Regulatory Documentation
• Standard Operating Procedures (SOPs)
• Clinical Trial Documentation
• Technical Reports and Writing
• Quality Control and Documentation Review
• Cross-Functional Collaboration
• Research and Data Interpretation
• Training Materials Development
• Documentation for Internal and External Audits
• Risk and Compliance Management
• Technical Assistance and Consultation

Qualifications:

• Graduate of Bachelor of Science in Pharmacy or any related field
• Proficient in English
• Previously working as a technical writer in pharmaceutical company/Life Science is highly advantageous.

This role is for 6 months contract and may be extended if performance is satisfactory.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Technical Analyst to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

• Each shift will be 12hrs, alternate week’s Wed will be an off day.
• Shift Pattern A: Sun to Wed
• Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

• Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
• Basic understanding of troubleshooting methodologies for networking problems
• Basic understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologies
• Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

• Operational support of network environments:
• Switching & Routing (underlay and overlay)
• Firewall, Traffic Management, Content Inspection, and DNS
• Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:
• Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
• Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
• Operational Change Oversight
• Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes
• Provide reporting and communication of change activity, including incidents that may be related to change
• Facilitate escalation to NOC and Change leadership teams
• Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
• React to the failure according to business impact, and communicates with management and technical escalation
• Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
• Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank IT Logistics Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Requirements:

• Bachelor’s degree in Business, Logistics, Information Technology, or any other field
• Relevant experience is not required but will be an advantage
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Relevant experience in logistics coordination, vendor management, or similar roles, in a network, IT, or data center environment will be an advantage
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

1.Manage the company's warehouse, be responsible for the relevant processes and transportation of the company's goods in and out of the warehouse.

2. Regularly inventory, clear, and check the warehouse; report and handle backlogs and damaged goods in a timely manner.

3. Other work assigned by the leader.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank IT Logistics Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Requirements:

• Bachelor’s degree in Business, Logistics, Information Technology, or any other field
• Relevant experience is not required but will be an advantage
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Relevant experience in logistics coordination, vendor management, or similar roles, in a network, IT, or data center environment will be an advantage
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

• Each shift will be 12hrs, alternate week’s Wed will be an off day.
• Shift Pattern A: Sun to Wed
• Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

• Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
• Basic understanding of troubleshooting methodologies for networking problems
• Basic understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologies
• Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

• Operational support of network environments:
• Switching & Routing (underlay and overlay)
• Firewall, Traffic Management, Content Inspection, and DNS
• Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:
• Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
• Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
• Operational Change Oversight
• Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes
• Provide reporting and communication of change activity, including incidents that may be related to change
• Facilitate escalation to NOC and Change leadership teams
• Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
• React to the failure according to business impact, and communicates with management and technical escalation
• Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
• Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Operations Engineer to support our client in Singapore which is a top global investment bank.

• Possess at least 3 years of relevant VMware experience
• Experience in VMware Horizon and VCentre is required
• Proficiency in troubleshooting VDI performance and connectivity issues.
• Strong understanding of ITIL frameworks, including incident, problem, and change management.
• ⁠Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
• ⁠Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
• ⁠Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
• ⁠
• ⁠Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
• ⁠Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
• ⁠Knowledge of monitoring tools such as VMware vROps or similar.
• ⁠Understanding of storage technologies, including SAN and NAS, in relation to VDI.
• Experience in Powershell Scripting will be an advantage
• Willing to do weekend work on Sat and Sun, once a month on rotational basis.

Responsibilities

• Performs commoditized activities which may include monitoring, event management, service requests, and engineering.
• Perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight.
• Build foundational experience in networks, systems, and production support.
• Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability.
• Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking.
• Interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management.
• Interface with various levels of senior management.
• Adherence and use of standards, product sets, templates, systems, and artifacts
• Operational support of network environments:
• Switching & Routing (underlay and overlay)
• Firewall, Traffic Management, Content Inspection, and DNS
• Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:
• Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
• Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
• Operational Change Oversight
• Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes
• Provide reporting and communication of change activity, including incidents that may be related to change
• Facilitate escalation to NOC and Change leadership teams
• Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
• React to the failure according to business impact, and communicates with management and technical escalation
• Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
• Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practice

Requirements:

• Experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.
• Basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools).
• Strong communication and problem-solving skills are a must.
• Able to work on their own and successfully in team settings in various sizes and locations.
• Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
• Basic understanding of troubleshooting methodologies for networking problems
• Basic understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologies
• Proxy/Threat Prevention, DDI, Load Balancing, and AAA

Shift and hours of work:

• Each shift will be 12hrs, alternate week’s Wed will be an off day.
• Shift Pattern A: Sun to Wed
• Shift Pattern B: Wed to Sat

Responsibilities:

1. DEX Aggregator Development:
   Design and develop the core architecture of the Swap aggregator, focusing on optimization of aggregation and split-order algorithms.
   Research and implement cross-chain and on-chain DEX trading path optimization algorithms to ensure efficient and low-cost transactions.
2. On-Chain and Cross-Chain Integration:
   Integrate with major blockchain ecosystems (e.g., Ethereum, BSC, Solana, Polygon) to enable on-chain data parsing and interaction.
   Design and implement cross-chain asset transfer logic, optimizing transaction performance and security.
3. High-Performance Backend Architecture:
   Build highly concurrent, scalable, and reliable backend services to handle high transaction volumes.
   Optimize system performance, including latency, throughput, and resource utilization.
4. Team Leadership and Management:
   Lead and mentor the backend development team, setting goals and establishing development standards.
   Manage project timelines, collaborating with frontend and product teams to ensure efficient project delivery.
5. Industry Research and Innovation:
   Stay updated on Web3, Swap aggregator, and blockchain technology trends, delivering innovative solutions.
   Explore emerging on-chain technologies to provide competitive advantages for the company’s products.

Requirements:

1. Technical Expertise:
   Proficiency in Golang with extensive backend development experience.
   Deep understanding of Swap aggregator architecture and split-order algorithms, familiar with technical solutions like those used by 1inch and Uniswap.
   Expertise in on-chain data parsing and DEX algorithms, including AMM (Automated Market Maker) and order book models.
2. Blockchain Experience:
   Familiarity with major blockchain ecosystems (e.g., Ethereum, BSC, Polygon) and their underlying mechanisms.
   Experience in smart contract development or interaction, with the ability to analyze on-chain data and trading logic.
3. Architectural Skills:
   Proven experience designing high-concurrency, high-availability systems with a focus on performance optimization and complex system decomposition.
   Strong understanding of distributed systems, caching strategies, and messaging queues.
4. Industry Background:
   Experience in Web3, blockchain, or fintech industries, with a solid grasp of DEX and Swap aggregator business logic.
   Practical knowledge of cryptocurrency market mechanisms, transaction costs, and gas optimization.
5. Leadership and Collaboration:
   Demonstrated team management experience, capable of leading technical teams to deliver complex projects efficiently.
   Excellent communication skills for collaboration with product, frontend, and other cross-functional teams.

Preferred Qualifications:

• Proficiency in Rust or Solidity for blockchain development.
• Work experience with benchmark companies (e.g., OKX, 1inch, Jupiter, Unizen, Uniswap, 0x).
• Proven achievements in Swap aggregator algorithm optimization or cross-chain technologies.
• Proficient in chinese in order to alias Mandarin speaking colleagues and customers.

Key Responsibilities:

• Data Infrastructure Development: Design and build scalable, efficient, and secure data infrastructure to support advanced analytics and reporting systems.
• ETL Pipeline Development: Develop and maintain robust ETL (Extract, Transform, Load) pipelines to process data from various sources, ensuring high-quality, consistent, and accurate data.
• Data Integration: Integrate multiple internal and external data sources, ensuring seamless data flow across platforms.
• Data Modeling: Create and maintain data models and schemas that ensure the efficient storage and retrieval of data.
• Optimization and Performance Tuning: Enhance the performance and scalability of data pipelines, optimizing for speed and reliability.
• Collaboration: Work closely with data scientists, business analysts, and other teams to ensure that data is organized and accessible for analysis, reporting, and machine learning applications.
• Data Governance: Implement data quality control processes to maintain data integrity and consistency.
• Automation: Automate data workflows and systems to ensure efficiency and reduce manual work.
• Troubleshooting and Maintenance: Monitor the health of data systems, diagnose issues, and maintain optimal data system performance.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience).
• Experience:2+ years of experience in data engineering, database management, or a similar field.
  Experience working with cloud platforms (AWS, Google Cloud, or Azure).
  Proficiency in relational and NoSQL databases (MySQL, PostgreSQL, MongoDB, Cassandra).
  Solid experience with ETL processes and tools (e.g., Apache Airflow, Talend, or custom-built pipelines).
  

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Responsibilities:

1. DeFi Market Data Infrastructure Development:
   Lead the design and development of a high-performance, real-time DeFi market data platform.
   Optimize streaming data pipelines to support real-time processing and aggregation of large-scale market data.
   Build efficient and flexible APIs to serve market data visualization, analytics, and recommendation use cases.
2. Recommendation System Development:
   Design and implement recommendation systems tailored for DeFi scenarios, providing personalized recommendations based on user behavior and market data.
   Optimize recommendation models using market data to enhance user decision-making and experience.
3. Blockchain and DEX Integration:
   Integrate with major blockchain ecosystems (e.g., Ethereum, BSC, Solana, Polygon) to enable real-time on-chain data parsing and aggregation.
   Design and implement on-chain DEX data processing algorithms, including AMM models, order book analysis, and liquidity monitoring.
4. Team Leadership and Collaboration:
   Lead the backend technical team, setting development goals and technical standards to ensure efficient project delivery.
   Collaborate closely with frontend, product, and other teams to drive end-to-end solutions.
5. Market Trends Analysis and Product Optimization:
   Stay up-to-date with trends in the DeFi market and recommendation systems, ensuring the platform maintains a competitive edge.
   Propose innovative features and product directions based on user needs and industry developments.

Requirements:

1. Technical Skills:
   Proficient in Golang, with solid experience in building high-performance backend systems.
   Familiar with streaming data processing technologies (e.g., Flink) to handle large-scale real-time data scenarios.
   Knowledgeable in distributed databases (e.g., TiDB) to support large-scale high-concurrency data storage and queries.
   Deep understanding of blockchain data parsing and DEX algorithms, including AMM and order book models.
2. Recommendation System and Search Optimization Experience:
   Experience in developing recommendation systems and designing recommendation logic tailored to DeFi data scenarios.
   Familiar with search optimization and personalization to enhance user discovery experiences.
3. System Architecture Experience:
   Proven experience in designing distributed systems and optimizing high-concurrency architectures.
   Skilled in caching mechanisms, microservice architectures, and large-scale API development.
4. Leadership and Collaboration Skills:
   Experience managing technical teams and leading them to efficiently complete complex tasks.
   Excellent communication and collaboration skills to drive projects from design to production.
5. Industry Knowledge:
   Strong understanding of DeFi, blockchain ecosystems, and market data operations with a keen sensitivity to decentralized finance business needs.
6. Proficient in chinese in order to alias Mandarin speaking colleagues and customers.

Preferred Qualifications:

• Experience working with companies such as GMGN, DefiLlama, Debot.ai, DEXscreener, OKX, or similar.
• Proven achievements in DeFi market data processing, recommendation systems, or market monitoring tools.
• Familiarity with cloud-native technologies (e.g., Kubernetes, Docker) and DevOps pipelines.
• Experience applying machine learning technologies (e.g., generative models, deep learning) to power AI-driven recommendations and analytics.

Responsibilities:

· Develop, maintain and administer tools which will automate operational activities and improve engineering productivity

· Proposing and driving architecture improvements, recommending process improvements

· Find solutions to production issues after root cause analysis

· Automate continuous delivery and on-demand capacity management solutions

· Developing configuration and infrastructure solutions for internal deployments

· Updating, tracking and resolving technical issues

· Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Requirements:

· 7+ years of technical experience in a similar role architecting and supporting large scale production systems

· Experienced with cloud services such as AWS and GCP

· Experience in large-scaled distributed environments

· Demonstrated robust programming skill in Python, Go, or similar

· Experience with tools such as Saltstack, Terraform, Ansible, Docker, etc

· Proficiency with Linux

· Bachelor's degree in a technical field

Job Summary:

The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.