Role: VP, Technology (Smart Nation)

Our Esteem Client is looking for VP, Technology in leading the Enterprise Technology Strategy, Planning and Delivery. You will be responsible for handling the technological resources and overseeing development, implementation, and management of our technology infrastructure, as well as lead our team of technology professionals.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Involved in Smart Nation Projects.
• Evaluate and manage relationships with technology vendors, ensuring quality of service and cost-effectiveness.
• Responsible for the Design, Implementation and management of the technological architecture and infrastructure to ensure scalability, reliability, and security.
• Involved in the developing of the Research & Development Roadmap and Strategic planning.

Requirements:

• Proven experience in a senior technology leadership role, with a track record of successfully managing large scale Smart Nation and Government Projects.
• Responsible in planning and managing Smart Nation Projects previously.
• Managed large scale Government Projects.
• Involved in R&D Roadmap, Planning and Strategizing.
• Good involvement in Research & Development and drawing out Roadmap and Strategizing.
• Strong technical expertise across a range of technology domains, including Enterprise Infrastructure, Software/ Application, Cybersecurity and Cloud Computing.
• Strong in developing the R&D Technological Roadmap and Strategic Planning.
• Experience in managing technology budgets and resources, with a strong understanding of financial principles and business acumen.
• Good domain in the Government/ Commercial Sector.
• Possess Degree/ Master in Computer Science or equivalent.
• Excellent leadership and communication skills, with the ability to effectively collaborate and influence stakeholders at all levels of the organization.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Are you ready to take the helm of technology innovation at our company? We’re on the lookout for a visionary Chief Technology Officer (CTO) who will lead our business unit into a future defined by big data and artificial intelligence.

As our CTO, you’ll manage a dynamic technology team, collaborate with cross-functional leaders, and develop a forward-thinking technology roadmap that sparks creativity and drives growth.

We’re seeking a candidate with a robust technical background and a passion for leveraging the power of AI and big data. Your exceptional communication skills in Chinese will enable you to inspire and align diverse teams towards a common goal.

If you thrive in a fast-paced environment, love tackling complex challenges, and are excited about driving technological advancement, we want to hear from you! This is an exciting opportunity to play a pivotal role in shaping the future of our company through technology.

Key Responsibilities:

• Technology Strategy: Develop and implement a comprehensive technology roadmap that aligns with the company's objectives and drives growth and efficiency.
• Team Leadership: Lead and inspire a high-performing technology team, fostering a culture of collaboration, creativity, and continuous learning.
• Innovation: Identify and evaluate emerging technologies, trends, and best practices, and integrate them into our technology strategy to enhance our competitive edge.
• Project Management: Oversee the execution of technology projects, ensuring timely delivery, quality, and alignment with business requirements.
• Collaboration: Work closely with other departments to ensure technology initiatives support business needs and enhance overall operations.
• Stakeholder Engagement: Communicate technology vision and progress to executive leadership, stakeholders, and team members, ensuring transparency and alignment.
• Budget Management: Develop and manage the technology budget, ensuring efficient use of resources and alignment with strategic goals.
• Compliance and Security: Ensure that technology practices comply with industry standards and regulations, and prioritize data security and privacy.

Qualifications:

• Proven experience in a senior technology leadership role, preferably as a CTO or equivalent.
• Strong technical background in big data and artificial intelligence.
• Excellent communication skills in Chinese and English, with the ability to engage and influence stakeholders at all levels.
• Experience managing technology teams and projects, with a focus on delivering results.
• Strategic thinker with a passion for innovation and problem-solving.
• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Commercial and Investment Banking, Post-Trade Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems

• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development

• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture

• Contributes to software engineering communities of practice and events that explore new and emerging technologies

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification of software engineering concepts and 3+ years of applied experience

• Bachelor's degree in Computer Science or equivalent

• Possess 1+ years experience in application development using Java, Spring, SpringBoot, SQL, Unit Testing

• Hands-on practical experience in system design, application development, testing, and operational stability

• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages

• Overall knowledge of the Software Development Life Cycle

• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Exposure to cloud technologies

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c725b28d386de9cf325a80743f8cd5d2

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Commercial and Investment Banking (CIB) Payments Technology, Payments Product team, you’ll contribute to the product roadmap, end-to-end architecture and design for product testing capabilities used across the enterprise and hands-on review, design as needed of the technology products. You'll partner with business, operations, and technology stakeholders to continuously innovate, contribute to the product vision and the technology roadmap to correlate business strategy with technology outcomes. As an experienced member of our team, you'll combine your years of proven expertise with a never-ending quest to create innovative testing solutions through solid product development practices. With your knowledge of architecture, design, product delivery, testing, and support, you will raise the bar even more, exceeding standards, as well as satisfying both business and functional requirements.

We focus on building, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Executes creative software solutions, design, development, and design troubleshooting with ability to think beyond routine or conventional approaches to evaluate solutions or break down technical problems

• Develops thoroughly-considered high-quality product testing requirements and delivery roadmaps

• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems

• Leads collaboration sessions with internal teams and vendors to drive outcomes-oriented probing of architectural designs, product credentials, and testing applicability for use within existing systems and information architecture

• Leads product owner and SDLC standards across Stability & Resiliency organization to drive awareness and use of new and leading-edge technologies

• Gives back to the technology center community and leading technology advancement workstreams

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience as a product owner and/or testing automation experience with large enterprise applications for comparable companies

• Formal training or certification on product management concepts and 5+ years of applied experience

• Experience in working in complex products in large global banks across multiple products and regions

• Balanced digital skills across Product, technology and digital skills

• Advanced knowledge of the product development life cycle, design, and data analytics

• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Hands-on practical experience driving product design and delivery through the SDLC life cycle from ideation through launch and support

• Previous experience with Agile software development (or related experience)

• Executive-level presentation skills (written, verbal)

Preferred qualifications, capabilities, and skills

• Possess demonstrated prior experience working in a highly matrixed, complex organization

• Possess Payments industry knowledge or related experience ex:- SWIFT ISO Standards, Local Clearing in Various APAC Markets

• Advanced Product Owner skills (multi-period roadmap creation, value sequencing, business case writing)

• Technical experience (software code, API’s, technical design)

• External large client-facing experience (e.g. Fortune 500 or large fintech)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ab5f81c0c6fbcfe34796253dd7aa212e

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Responsabilities:

• Build and maintain advanced endpoint sensors on diverse operating systems including Windows and Linux
• Develop platforms and automation to deploy and manage endpoint sensors
• Develop backend data processing pipelines to process and analyse streaming data
• Build customer-facing web applications and API gateways to support the platforms’ use cases
• Propose innovative solutions to address cyber security use cases
• Design project roadmaps and perform project planning to achieve business outcomes
• Design and develop sensor deployment architecture in customers’ environments
• Configure and manage sensor environments, including operating systems, applications and network topology
• Participate in code and architecture reviews for developmental efforts
• Write complete technical documentation

Job Requirements:

• At least 3 years of experience as a Software Engineer or Cyber Security Engineer
• Hands-on experience in low-level systems programming
• Hands-on experience in C, C++ or Rust
• Hands-on experience in API or backend development
• Hands-on experience in frontend web development frameworks such as React or Next.js
• Demonstrated capacity to learn independently with minimal guidance on new technologies

Preferred Skills and Qualities:

• Cyber Security knowledge or experience
• Experience with low-level systems programming or kernel programming
• Experience with the Python programming language
• Experience with data engineering
• Experience with Assembly language
• Experience with firmware development
• Understanding of computer networking

Territory: To do technical service for Infineon's clients.

Job Description:

1. Equipment Maintenance:

• Perform regular maintenance and calibration of equipment to ensure optimal functionality, particularly for Infineon project requirements.
• Develop and implement preventive maintenance schedules to minimize downtime.

2. Mechanical Troubleshooting:

• Diagnose and resolve mechanical issues promptly to prevent production delays in the Infineon project.
• Use technical manuals, schematics, and diagnostic tools to identify problems.

3. On-Duty Business:

• Serve as the primary point of contact for Infineon customers regarding quality issues.
• Ensure timely and effective communication with Infineon customers to address their concerns.
• Document and report on quality incidents, providing detailed analysis and solutions.
• Willing work in night shift

4. PLC Skills:

• Utilize PLC (Programmable Logic Controller) skills to program, troubleshoot, and maintain automated systems specific to Infineon project requirements.
• Ensure that PLC systems are functioning correctly and efficiently.
• Provide training and support to team members on PLC operations and best practices.

Qualifications:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Proven experience in equipment maintenance and mechanical troubleshooting.
• Strong knowledge of PLC programming and troubleshooting.
• Excellent problem-solving and analytical skills.
• Effective communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel to Infineon customer sites as needed.

一、主要职责：

1.负责Web3金融产品设计、市场研究和产品定位。

2.理解并分析客户需求，设计符合市场需求的金融产品。

3.与技术团队紧密合作，确保产品设计的可行性和用户体验的优化。

4.管理产品开发周期，包括需求收集、功能规划、迭代开发和产品上线。

5.风控管理，监控产品性能，进行数据分析，根据市场反馈进行产品迭代。

6.负责产品文档的编写，包括产品白皮书、用户手册和市场推广材料。

二、基本要求：

1.3年以上金融产品设计或管理经验，有Web3或区块链相关经验者优先。

2.熟悉金融市场和金融产品，包括但不限于DeFi、加密货币资管产品等。

3.具备良好的沟通能力和解决问题的能力。

4.对新兴技术有强烈兴趣

- Initiate design and development of new applications.

- Requirement gathering with stakeholder, creating of flowchart and wireframe mockup

- Design and implement Continuous Integration / Continuous Delivery pipelines

- Design, develop, test, debug and deployment of new features for new and existing applications

- Provide technical input to assist product owners tp and refine user stories

- Ensure code upholds the best practices for security, data protection and reliability

-Any relevant ad-hoc duties

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Description:

• Provide professional chauffeuring services to Directors, staff, and clients.
• Ensure the safe and timely transportation of all passengers in a comfortable and clean vehicle.
• Maintain the highest standards of professionalism and courtesy in all interactions with passengers.
• Maintain the cleanliness of the company vehicle's interior and exterior on a daily basis.
• Schedule and oversee regular vehicle maintenance and repairs.
• Perform other ad-hoc duties or errands as assigned.

Requirements:

• A valid Class 3/3A driving license issued by the Singapore Traffic Police.
• At least 2 years of experience as a professional chauffeur or in a similar role (e.g., private-hire driver).
• A clean driving record with excellent driving skills.
• Familiarity with Singapore roads and traffic regulations.
• Excellent communication and interpersonal skills.

The vehicle (alphard) will be provided by the company.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

The Cross Technology Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Cross Technology Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.

Required Experience:

• Basic understanding of Network routing and switching.
• Moderate level experience in Data Center technologies such as Cisco UCS server platform (B-series, E series blade servers, C-series rack servers), UCS Fabric Interconnects/ UCS Manager
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Data Center and Storage technologies.
• Moderate level experience in relevant technology (VMware vCenter Server and ESXI, Netapp AFF / FAS, Dell Poweredge, HP Proliant, Microsoft Windows Server, RHEL / Ubuntu Linux)

We are seeking a detail-oriented and resourceful Operations Support Specialist who is passionate about enhancing operational efficiency and making a positive impact on an emerging team. The ideal candidate has experience working across medium to large-sized teams with diverse stakeholders, excels in solving ambiguous challenges, and will come with some knowledge of APIs and SQL.

Responsibilities:

• Run daily standup meetings and monitor/manage daily customer support tickets for prioritization and triage.
• Update the status page for product issues when necessary.
• Support daily hand-over activities across different regions.
• Assist regional customers with seasonal campaigns.
• Follow internal processes to triage and support regional escalations.
• Coordinate and prepare content for regional monthly meetings.
• Notify customers about expiring API product versions.
• Track and report on operational performance and conduct ad-hoc data analyses.
• Identify and drive process improvements, contributing to operational excellence initiatives.

Essential Skills & Experience:

• 2–4 years of experience providing operations support in a technical environment.
• Customer-oriented mindset with strong empathy and understanding.
• Exceptional attention to detail, capable of executing standard workflows while adapting to evolving business needs.
• Passion for learning and understanding technical concepts.
• Creative problem-solving and troubleshooting skills.
• Proven ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in using SQL for data driven analysis and investigation.

This is a long-term contract role.

Security Officer (SO) – Ensuring Safety and Vigilance

Are you passionate about safeguarding people and property? Join our team as a Security Officer and play a vital role in maintaining a secure environment for all stakeholders. Reporting to the Security Supervisor and Operations Manager, you’ll be responsible for the safety and well-being of staff, tenants, owners, visitors, and contractors.

Key Responsibilities:

1. Adherence to SOPs: Strictly follow security Standard Operating Procedures (SOPs) and preventive measures at all times.
2. Operational Duties: Perform daily tasks, including patrolling, escorting, traffic control, and static duties (such as security checks and visitor registration).
3. System Monitoring: Keep a watchful eye on security systems, including CCTV and fire alarms, ensuring prompt response to any anomalies.
4. Observation and Reporting: Report suspicious behavior, unauthorized removal of property, criminal acts, safety hazards, and accidents promptly.
5. Emergency Preparedness: Be prepared for evacuations and emergencies.
6. Additional Duties: Assist as needed, following instructions from senior staff.

Join us in creating a safe and secure environment for all!

Application Methods:

Please WhatsApp 8582 7243 to provide the following information

a. Name

b. When can you start work

c. When can come for interview

d. Day or Night SO @ Choa Chu Kang Grove

Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 996 Bendemeer Road #06-09 B Central (Boon Keng MRT)

Tel: 6295 2218

• Design, deploy, and maintain the organization's system infrastructure, with a specific focus on Microsoft Office 365 (O365) technologies.
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable and reliable system infrastructure solutions using O365.
• Act as the subject matter expert for O365, providing guidance and recommendations on best practices, security, and compliance.
• Monitor and proactively manage the O365 environment to ensure optimal performance, availability, and resilience.
• Perform system upgrades, migrations, and patches in coordination with the relevant teams and stakeholders.
• Develop and implement disaster recovery and business continuity plans for O365 services.
• Troubleshoot and resolve complex technical issues related to O365, including email, SharePoint, OneDrive, Teams, and other O365 applications.
• Provide technical support, guidance, and training to end-users and junior infrastructure team members.
• Stay up-to-date with the latest trends and advancements in O365 technologies, evaluating their potential impact and benefits for the organization.
• Collaborate with vendors and service providers to evaluate and implement new O365 features and enhancements.
• Maintain documentation related to system infrastructure design, configurations, and procedures.

Security Officer (SO) – Ensuring Safety and Vigilance

Are you passionate about safeguarding people and property? Join our team as a Security Officer and play a vital role in maintaining a secure environment for all stakeholders. Reporting to the Security Supervisor and Operations Manager, you’ll be responsible for the safety and well-being of staff, tenants, owners, visitors, and contractors.

Key Responsibilities:

1. Adherence to SOPs: Strictly follow security Standard Operating Procedures (SOPs) and preventive measures at all times.
2. Operational Duties: Perform daily tasks, including patrolling, escorting, traffic control, and static duties (such as security checks and visitor registration).
3. System Monitoring: Keep a watchful eye on security systems, including CCTV and fire alarms, ensuring prompt response to any anomalies.
4. Observation and Reporting: Report suspicious behavior, unauthorized removal of property, criminal acts, safety hazards, and accidents promptly.
5. Emergency Preparedness: Be prepared for evacuations and emergencies.
6. Additional Duties: Assist as needed, following instructions from senior staff.

Join us in creating a safe and secure environment for all!

Application Methods:

Please WhatsApp 8582 7243 to provide the following information

a. Name

b. When can you start work

c. When can come for interview

d. Day SO @ Zion Close

Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 996 Bendemeer Road #06-09 B Central (Boon Keng MRT)

Tel: 6295 2218