Responsibilities:

• Database Management and Administration: Manage and administer the organization's databases to ensure

optimal performance, security, and availability. Perform regular database maintenance tasks such as backups,

restores, and disaster recovery planning.

• Performance Monitoring and Tuning: Monitor database performance and tune queries, indexes, and

database parameters for optimal performance. Generate and collect database statistics over time to analyze

and improve performance.

• Security and Compliance: Implement and maintain database security policies and procedures to ensure data

integrity and protection. Ensure compliance with regulatory requirements related to data management and

security.

• Backup and Recovery: Implement and maintain database backup and recovery strategies to minimize data

loss and downtime.

• Database Design and Optimization: Collaborate with development teams to design and optimize database

schemas, tables, and indexes. Provide guidance on best practices for database design and data modeling.

• Monitoring and Auditing: Monitor database activity and maintain audit logs to track and report on database

usage. Ensure all actions performed by the DBA are logged in the audit trail as per security and compliance

requirements.

Primary Skills:

Database Administration: Proficiency in administering and managing

RDBMS systems.

• Performance Tuning: Experience in monitoring and tuning database

performance using tools and techniques such as query optimization and

index tuning.

• Backup and Recovery: Knowledge of database backup and recovery

strategies to ensure data availability and integrity.

• Security Management: Understanding of database security principles and

experience in implementing security measures and access controls.

• Data Modeling: Ability to design and optimize database schemas and data

models.

• Monitoring Tools: Familiarity with database monitoring tools and utilities for

performance monitoring and management.

• Compliance: Knowledge of regulatory requirements and best practices

related to data management and compliance.

• Technical proficiency in DB2

Job Duties:

• Assist with loading and unloading of fragile goods onto the vehicle and ensuring safe delivery to customers.
• Ensure all deliveries are fulfilled per delivery routes
• Ensure cleanliness and maintenance of the delivery vehicle
• Assist in calling customers upon arrival
• Ensure D.O are all signed
• Perform additional tasks and duties as assigned by the management.

Job Requirements:

• For Delivery Driver: Minimum Class 3 license (Able to drive 10 footer lorry)
• Able to manage time well and adhere to delivery schedules.
• Strong team player with good communication skills.
• Able to carry heavy items
• Able to use pallet jet to load goods

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Responsibilities

1. Responsible for the on-site management of end-to-end module construction, network construction, cabinet transformation, removal and sporadic wiring projects, communication and coordination with the TPM team and the local operation and maintenance team to ensure the project is delivered on schedule.

2. Responsible for the progress inspection and feedback of IDC on-site civil engineering and infrastructure according to the requirements of TPM.

3. Scope of work, with a single territory as the management scope, including but not limited to preliminary project survey, coordination of logistics arrival, management of on-site wiring and network integration, to ensure the overall delivery timeliness and quality of the project, and to assume a certain length of engineering follow-up role during the project.

4. Work location and time, responsible for the project construction management of all computer room sites in the area, working hours are mainly 5*8, in some cases, short-term overtime is required due to project needs or emergencies.

5. On-the-job training, 3-6 months of on-job training after joining the company, and then cooperate with TPM to be responsible for the delivery of all projects in the territory.

Ability requirements

1. Good communication and problem-solving skills

2. More than 3 years of experience in data center construction or on-site operation and maintenance, those with experience in data center are preferred

3. Project management experience, PMP and other similar certificates are preferred

4. IT background, familiar with network architecture, servers and optical fiber are preferred

5. Fluent in English and Chinese, and fluent in local languages are preferred

6. Can accept commuting to multiple sites in the same area, and local driver's license is preferred

We are seeking a detail-oriented and highly organized individual to join our team. In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Requirements:

• Bachelor’s degree in Business, Logistics, Information Technology, or any other field
• 1 year of experience in logistics coordination, vendor management, or similar roles.
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Recruiting, hiring, training and coaching salon staff
• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Recruiting, hiring, training and coaching salon staff
• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed

We are looking for a detail-oriented and organized individual to coordinate the delivery of network and hosting infrastructure equipment to data centers and other facilities. This role involves working closely with vendors, logistics teams, and internal stakeholders to ensure timely and accurate deliveries, supporting server infrastructure deployments.

Key Responsibilities:

• Oversee equipment or services deliveries to data centers, warehouses, and other sites.
• Coordinate ordering and procurement with internal teams, ensuring timely deliveries.
• Manage vendor and supplier relations, track orders, and resolve any delivery issues.
• Request and manage access passes to ensure that deliveries of services / equipments to data centers is provisioned, ensuring compliance with protocols.
• Verify deliveries against orders, document discrepancies or damages, and perform quality checks.
• Maintain organized records of logistics activities and report on delivery performance
• Communicate with stakeholders, providing delivery updates and resolving issues.

Qualifications:

• Bachelor's degree in Business, Logistics, IT, or related field.
• 1+ year of logistics coordination or vendor management experience.
• Strong organizational, communication, and time-management skills.
• Attention to detail and accuracy in handling deliveries and documentation.
• Proficiency in Microsoft Office Suite.
• Familiarity with data center operations and network infrastructure (preferred).

Preferred Qualifications:

• Experience in data center/server environments and logistics practices.
• Knowledge of vendor management and procurement.
• Experience working in high-security environments.

Working Conditions:

• Occasional evening or weekend work to coordinate deliveries or handle urgent requests

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

POSITION OVERVIEW

We are seeking an experienced, highly organised, detail-oriented and results-driven Corporate Strategy Senior Executive to join our Company.

This role will play a key part in shaping the strategic direction of the company, driving business growth, and ensuring alignment with organisational goals. The ideal candidate will have a proven track record in strategic planning, market analysis, and the execution of high-impact initiatives, with a deep understanding of both business and industry dynamics.

The Corporate Strategy Senior Executive will work closely with CEO, senior leadership and cross-functional teams to analyse industry trends, identify opportunities for growth, and help execute strategic initiatives that support long-term organisational success.

JOB DESCRIPTION

STRATEGIC PLANNING

Develop Long-term Strategies: Work closely with senior leadership to define and refine the company's long-term strategic goals and vision.

Market Analysis: Conduct research and analysis on market trends, competitive landscape, and industry changes to inform decision-making.

SWOT Analysis: Evaluate the company's strengths, weaknesses, opportunities, and threats to help shape strategic initiatives.

Scenario Planning: Create different strategic scenarios to access potential outcomes for the company's future based on various factors.

BUSINESS DEVELOPMENT AND MERGERS & ACQUISITIONS (M&A)

Identify Growth Opportunities: Research and identify potential acquisition targets, strategic partnerships, and new markets for expansion.

M&A Support: Oversee the due diligence, evaluation, and integration of mergers or acquisitions.

Investment Strategy: Work on identifying potential investments, assessing the risk, and presenting these opportunities to the leadership team.

CROSS-FUNCTIONAL COLLABORATION

Coordination with Other Departments: Work closely with departments such as finance, marketing, operations, and R&D to ensure alignment with the overall strategic objectives.

Change Management: Assist with guiding the company through periods of organisational change by ensuring that the strategic vision is communicated and understood.

Project Oversight: Monitor the progress of strategic initiatives across the organisation, ensuring projects align with the company's borader goals.

FINANCIAL ANALYSIS AND REPORTING

Financial Modeling: Build and analyse financial models to support strategic decisions, including forecasting, profitability analysis, and cost-benefit assessments.

Performance Metrics: Define and track key performance indicators (KPIs) to assess the success of implemented strategies.

Budgeting & Resource Allocation: Assist in the allocation of resources for strategic initiatives, ensuring that they are financially feasible and aligned with organisational goals.

STAKEHOLDER MANAGEMENT

Executive Briefing: Prepare presentations and reports for the board of directors, providing updates on strategic initiatives, performance, and market trends.

Stakeholder Communication: Build and maintain relationships with internal and external stakeholders, ensuring that key messages about the company's strategy are communicated effectively.

RISK MANAGEMENT & CONTINGENCY PLANNING

Risk Assessment: Identify potential risks to the business, whether financial, operational, or reputational, and develop strategies to mitigate them.

Contingency Planning: Create contingency plans for unforeseen events that could affect the company's long-term strategy.

Grants Application: Handling and following up of grant applications.

REQUIRED QUALIFICATION AND SKILLS

Education: Bachelor’s degree in Business Administration, Economics, Finance, or a related field. MBA or advanced degree is highly preferred.

Experience: 5-10 years of relevant experience in corporate strategy, management consulting, business development, or a related field.

SKILLS AND COMPETENCIES

Analytical Skills: The ability to interpret complex data, understand market trends, and develop actionable insights.

Leadership: Experience leading cross-functional teams.

Communication Skills: Proficiency in presenting complex information clearly to senior leaders and stakeholders.

Project Management: Ability to manage mulitple projects simultaneously and ensure alignment with strategic objectives.

Business Acumen: Strong understanding of business operations, market dynamics, and financial principles.

Attention to Detail: Strong attention to detail, ensuring accuracy in reports, analyses, and presentations.

WORKING CONDITIONS

Hours: Full-time, with occasional travel or overtime as needed for strategic projects and initiatives.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Service Technician

(Security Technology)

• S$ 2,500 - 3,300 + Handphone Allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in (Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have Class 3 driving licence

Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Key Responsibilities:

• Design, develop, and implement robust solutions using SAP ABAP and SAP UI5 technologies.
• Work on WRICEF objects (Workflow, Reports, Interfaces, Conversions, Enhancements, Forms) to ensure seamless integration within the SAP ecosystem.
• Collaborate with functional teams to gather and analyze technical requirements, ensuring alignment with business goals.
• Develop and customize user-friendly applications using SAP UI5 to enhance user experiences.
• Conduct unit testing, troubleshoot issues, and optimize solutions for performance and scalability.
• Provide technical expertise and support during system upgrades, migrations, and integrations.
• Maintain comprehensive documentation for all development activities.

Requirements:

• Strong hands-on experience with SAP ABAP (WRICEF) development.
• Proficiency in SAP UI5 and Fiori application development.
• Solid understanding of SAP modules and integration points.
• Proven experience in debugging and performance tuning of SAP applications.
• Excellent problem-solving and analytical skills.
• Ability to work independently and collaboratively in a team environment.
• Strong communication skills to interact effectively with stakeholders.

Kinwei Technology Group Pte Ltd is a general distributor of SK Hynix which is a leading DRAM manufacturer worldwide. To cope with the expansion need, we are looking for a dynamic talent to join our growing team.

Location: Close to Ubi MRT/ Ubi Road 2

Working hours: 9 am to 6 pm (Monday to Friday)

Responsibilities:

1. Perform Customer Service Relationship matters and liaison with the Warehouse in Hong Kong.
2. Procurement from vendor and perform quotations to customer.
3. Handle escalation, dispute and issue raised by customer or vendor.
4. Co-ordinate with oversea agents & shipper for arranging shipments
5. Ensure SOP compliance by overseas agent and customer specific SOPs.
6. Update shipment data into systems.
7. Co-ordinationwith contactor for transport pick up and deliveries
8. Verification of the completeness and accuracy of all forwarding documents, including obtain dangerous goods approval from carrier where necessary.
9. Correspond and follow up on emails timely.
10. Other ad-hoc duties as assigned.

Requirement:

• Diploma/ degree in related discipline
• Minimum 1 years of experience within the trading industry (preferred; not a must)
• Candidates with good knowledge of Singapore FRS preferred
• Hands-on experience in managing overall CRS functions
• Proficient in Microsoft Excel
• Bilingual is must (mandarin & english).
• Good knowledge and familiar with ERP software is a plus
• Able to work independently

Responsibilities:

• Support client projects as Senior Business Analyst / Consultant
• Visualize resource systems, files, and filed information to create internal and external reports
• Conduct data mapping for downstream systems
• Monitor task progress on the user side, manage issues and risks, and provide support for their resolution
• Provide local insights and feedback to project planning in coordination with the Area PM
• Regularly report on regional progress, challenges, and successes to the Area PM

Requirements:

• Degree in any field
• Understanding of downstream data flows for report creation
• Hands-on experience with MS Access, Excel macros, and UiPath (RPA)
• Experience in the implementation of information systems
• Experience in the banking industry, either as a bank employee or as a consultant providing services to the banking sector
• Experience in project implementation from the user side (large projects preferred)
• Experience with AI utilization (expected to consider how to integrate Wiz Chat into the project)
• Willingness to travel within the APAC region to interact with Front-, Middle-, and Back-Office teams to gather necessary requirements
• High attention to detail, with a commitment to producing high-quality, precise, and comprehensive requirement documentation

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for Associate Engineers to be part of our technical team, able to diagnose errors or technical problems and repair of equipment/system

Responsibilities

• Able to do calibrations, repair, testing and servicing of electrical/ mechanical Instrumentation equipment/ system
• Generate calibration data & service reports
• Perform preventive maintenance activities as per documented schedules and standard on electrical/ mechanical equipment/ system
• Perform any other related duties as assigned by immediate supervisor

Job Requirement

• Nitec/ Higher Nitec/ Diploma/ Degree in Electrical/ Electronics/ Mechatronics/ Mechanical/ Manufacturing/ Aerospace Engineering
• Self-motivated, self-discipline and a service mindset
• Independent, commitment and willingness to learn
• Able to start work immediately or within a short notice is an advantage
• Entry level candidates are welcomed to apply.

Other Information

• Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to [email protected] indicating availability date, current and expected salary. Only short-listed candidates will be notified.

Job Highlights

· Immediate vacancy $3500 ~ $4000

· Walking distance from UBI MRT station

· Work location, East

· Work duration: 9.00 am – 6.00 pm (Monday – Friday)

Responsibility:

1. Develop a pipeline of new business by prospecting for new clients by networking, cold callings, researching, identifying, and meeting potential customers to grow, maintain, and leverage your network.

2. Hunter for new accounts.

3. Manage customers’ daily RFQs by processing quotes promptly and accurately.

4. Responsible for customer/supplier FCST demand and backlog management.

5. Develop new & potential business to strengthen the existing client base.

6. Proactively call assigned accounts to solicit new business and build strong relationships with all personnel with buying influence in the customers’ organization.

7. Working with appropriate internal departments, coordinating and resolving operational issues for assigned customers.

8. Use CRM tools to document all customer opportunities and activities.

9. Formulate a yearly business plan, monthly forecasting, and market analysis to submit to management and Headquarters.

10.Keep abreast of competitor activities and market data.

11.Other ad-hoc when assigned.

CRITERIA

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic) or equivalent.

2. At least 1 year or above of sales experience in Semiconductor / Electronics components with the Asia Pacific will be an advantage.

3. Good knowledge and understanding of the Semiconductor/Electronics component market.

4. Possess a positive attitude, highly motivated, resourceful, and efficient.

5. Ability to multitask and prioritize in a fast pace environment.

6. Fluent in Bilingual is preferable.

7. Proficient in MS Office applications.

8. Some overseas traveling may be required.

9. Able to start with short notice or immediate

10. only singaporean/ SPR .

*Reading and writing in English and Mandarin. Bilingual is a must.

For consideration, kindly submit your CV by clicking “APPLY Now” or email your resume, earliest availability date, and expected salary to [email protected]

Duties and Responsibilities:

• Follow assignments and instructions delegated by the supervisor.
• Build and maintain strong customer service relationships with customers.
• Exhibit patience when interacting with customers over the phone.
• Demonstrate proficiency in basic phone call procedures.
• Analyze existing inventory data as required.
• Be familiar with all aspects of work within your department, so that in the event of a colleague's absence, you can temporarily take on their duties and maintain workflow.
• Complete any other tasks as assigned by the supervisor.

Job Description:

• Issue invoices, schedule deliveries, and notify the logistics team.
• Issue order summaries after confirming details with customers and notify the respective drivers for pick-up and delivery.
• Issue cash invoices to a specific list of customers.
• Follow up with customer accounts for payment status and schedules.
• Manage the logistics team group chat and handle recorded phone messages.
• Handle all sales bill settlements for the week.
• Process supplier invoices.
• Pack and arrange stationery, uniforms, and other related office equipment.
• Ensure the cleanliness of the office at the end of each workday.

Working Location: Woodlands Senoko

Working Days: 5 Days per week

Working Hour :

7am-16:30pm (Mon - Thu)

7am-16pm (Fri or Sat)

*alternate Saturdays. If work on a Saturday, will arrange take off work in weekday

MOM Licences No: 02C5465

EA Personnel Registration No: R24125030

We are looking for a Desktop Support Engineer with expertise in Hardware Support in Desktop Systems, Mobile Devices and IPT. You will be part of the Client Services On-Site Delivery (OSD) team within Core Engineering that provides on-site technical support for internal business users, covering workplace systems, hardware, and multimedia support. The role involves hardware lifecycle management, infrastructure build-out, troubleshooting, and multimedia event support, with occasional data center services, cabling, and patching in regional offices.

Key Responsibilities

• Provide on-site support for workplace hardware and software, including desktop systems, mobile devices, and IPT.
• Handle hardware setup, provisioning, and lifecycle management, including inventory scanning and disposal.
• Offer second-level support for internal users and high-touch support for Platinum users.
• Perform Move, Add, Change (MAC) tasks, power-down execution, and BCP site maintenance.
• Troubleshoot Windows 10/11 systems, desktop builds, and software distribution processes.
• Document and update procedures, ensuring clarity and accessibility.
• Collaborate with engineering teams on workplace-related projects and pilot testing.
• Manage vendor coordination for project and operational needs.

Skills and Qualifications

• Strong knowledge of desktop hardware, telecom, multimedia, and mobile devices (e.g., BlackBerry).
• Expertise in Windows 10/11 troubleshooting and software distribution processes.
• Excellent communication and teamwork skills to engage with end users and offshore teams.
• Ability to prioritize tasks, track multiple assignments, and escalate issues when needed.
• Flexible schedule with the ability to work extended hours or weekends when required.
• Vendor management and coordination experience.

This role is on an initial 6 months contact role.