Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Key Responsibilities:

• Oversee database management activities, including upgrades, patching, performance monitoring, and issue resolution.
• Ensure database backup, recovery processes, and disaster recovery planning are in place and regularly maintained.
• Create and maintain detailed design documentation for all database management activities.
• Establish and enforce database standards, procedures, and best practices to ensure data integrity and security.

Requirements:

• Minimum 5 years of experience in database administration.
• Strong proficiency in MongoDB and SQL Server.
• Oracle database is nice to have.
• Experience in scripting, query tuning, and optimization.
• Familiarity with system development and integration processes.
• Experience in banking/financial industry is a definite advantage.
• Strong client facing skills
• Excellent troubleshooting skills and a proactive approach to resolving database issues.

• To analyse user requirements and design, develop, implement and maintain computer applications to support and assist users to meet their business objectives more effectively and efficiently.
• Develop, support and enhance the Data Download Centre (including Engineering Portal) and iSCM websites.
• Develop, support and enhance Excel productivity enhancement tools (VBA macros).
• Support end-users in usage of Plasma and ACCPAC and help to resolve any operational issues, including working together with vendor (Databit) if necessary.
• Develop and enhance data extraction and transformation mechanisms on source systems (e.g. Plasma, YEOS, NYQT, Oracle BI, SAP RFC, PTS etc.) and store the results into Plasma Info Server Monitor the space consumption of Plasma Info so that Server database so that potential problems (e.g. disproportionate consumption of disk space by a particular table, depletion of data tablespace, excessive consumption of temp tablespace) are detected and resolved early to avoid unscheduled database downtime.
• Perform ad-hoc retrieval of order/production/sales data to support incident investigation, reporting or other requests.
• Support Migration Activities of Existing Plasma Info Server to SAP.
• Support & ensure successful implementation of Company-wide Automation (ERP) Projects.

Requirements:

• Degree in Info Systems/Computer Science or its equivalent
• Prefer 2-3 years relevant experience in Manufacturing Industry.
• Entry level are welcome to appy as training will be provided.

Knowledge:

SQL; Oracle PL/SQL; MS SQL Server Transact-SQL

Object-oriented analysis and design

ASP.NET 4.5.1; C/C++/C#; XML

JavaScript; JQuery; CSS; HTML

Excel VBA; VBScript; PowerShell

PHP, VS.Net, MSOffice

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Department:

BANK's Techology Operations Strategic Sourcing Team to review and negotiate IT contracts with suppliers on IT initiatives across the Bank.

Job Description:

- Review and negotiate IT contracts with suppliers on IT initiatives across the Bank.
- Working in close collaboration with the Strategic Sourcing & Procurement colleagues, Group Legal and IT stakeholders to protect the Bank and to optimize the value from the supply market.
- Ensure compliance to BANK'S policies, process standards and guidelines.
- Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.
- Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

Key Responsibilities:

• Oversee database management activities, including upgrades, patching, performance monitoring, and issue resolution.
• Ensure database backup, recovery processes, and disaster recovery planning are in place and regularly maintained.
• Create and maintain detailed design documentation for all database management activities.
• Establish and enforce database standards, procedures, and best practices to ensure data integrity and security.

Requirements:

• Minimum 5 years of experience in database administration.
• Strong proficiency in MongoDB and SQL Server.
• Oracle database is nice to have.
• Experience in scripting, query tuning, and optimization.
• Familiarity with system development and integration processes.
• Experience in banking/financial industry is a definite advantage.
• Strong client facing skills
• Excellent troubleshooting skills and a proactive approach to resolving database issues.

Description
Salary Package (can be up to $2,500 in total):
+ Shift allowance
+ Incentives / Commissions

We are a large lifestyle and mobile accessories chain, comprising of more than 30 outlets island wide.
We are seeking retail sales associates who...
• are flexible to work on shifts.
• enjoy customer service and sales.
• have a positive attitude.
• can work conscientiously and responsibly.

Job Responsibilities:
• Perform retail duties in the assigned outlet.
• Welcome customers to the store and attending to them.
• Assess customer needs and wants; answer customers' questions / concerns if any, make product recommendations.
• Ensure merchandise is in-stock and displayed on shelves in a presentable manner.
• Build relationships with customers, create your own pool of regular customers.
• Perform cashiering duties.
• Meet monthly and quarterly sales quotas.

Job Requirements:
• Excellent communication skills, capable of building trusting relationships.
• Candidates with knowledge of mobile phone and accessories are preferred.
• Relevant retail/sales/promoter working experience will be advantageous.
• Team player and independent worker.

Other Benefits:
• 3 days on job trials.
• Flexible meal hours.
• Birthday voucher.
• Staff discount 30% on all subsidiaries.
• Yearly bonus and salary review.

Job Description:

• Able to assist in Costing
• Proficient in Autocad sanitary plumbing
• Candidate is proficient in Building Information Modeling (BIM)
• Knowledge in AUTOCAD (2D & 3D) & BIM drawing
• Plan, manage and execute design work, typically from concept through to completion and manage design changes during construction stages
• Plan all drawing request to meet the submission deadline
• On time delivery drawings, correct and accurate drawings
• Work closely with assigned PM on Autocad and Drawing Status reporting
• To attend site walk as and when required by the Engineers and Managers
• Ensure compliance with the relevant design codes and specifications

Requirements:

• Minimum 2-3 years relevant experience
• Positive working attitude, self-motivated and responsible
• Able to start work immediately
• Fresh graduates welcome to apply

Are you passionate about electrochemistry and surface technologies, and eager to make an impact in a cutting-edge research environment? Join our team as a Lab Officer (surface technology) and play a critical role in managing our state-of-the-art surface laboratory. In this exciting position, you'll be at the heart of innovative research, supporting project teams with your technical expertise, organizational skills, and proactive problem-solving abilities. You will oversee the lab's daily operations, support experimental activities, and contribute to groundbreaking electrochemical and surface technology R&D.

Job Description:

The Laboratory Officer will be responsible for managing day-to-day operations within the electrochemical lab and providing essential support to ongoing projects. The role requires a good level of technical proficiency in electrochemical techniques, excellent organizational skills, and a proactive approach to problem-solving. The Laboratory Officer will work closely with the project teams to ensure smooth and safe functioning of the lab and timely completion of tasks. Key responsibilities include:

Lab Management:

• Oversee the day-to-day operations of the electrochemical lab, including equipment maintenance, inventory management, and safety protocols.
• Ensure that the lab is well-equipped and stocked with necessary materials and supplies for ongoing experiments and projects.
• Coordinate with vendors for procurement of equipment/chemicals and supplies as needed.
• Maintain a clean and safe working environment in accordance with laboratory standards and regulations.

Experimental Support:

• Assist researchers and project teams with experimental setup, data collection, and analysis.
• Characterizations of surfaces and coatings in terms of mechanical, physical and chemical properties, as well as coating performance evaluation.
• Troubleshoot technical issues and provide guidance on experimental procedures as required.
• Conduct routine calibration and maintenance of electrochemical equipment to ensure accuracy and reliability of results.
• Document experimental procedures, results, and observations in detailed lab reports.

Project Support:

• Collaborate with project teams to support the execution of research projects related to electrochemical applications.
• Manage project timelines and deliverables to ensure that milestones are met in a timely manner.
• Communicate regularly with project stakeholders to provide updates on progress and address any concerns or challenges that arise.

Training and Development:

• Provide training and guidance to new lab members on proper laboratory techniques, safety procedures, and equipment operation.
• Stay informed about advancements in electrochemical technology and techniques through literature review and professional development activities.
• Share knowledge and best practices with other members of the research team to enhance overall productivity and efficiency.

Job Requirements:

• Diploma or equivalent qualification in Chemistry, Chemical Engineering, Materials Science, or a related science and engineering field.
• Proven experience working in a laboratory setting, preferably with a focus on electrochemistry.
• Strong understanding of electrochemical principles and techniques, including cyclic voltammetry, impedance spectroscopy, and potentiostatic/galvanostatic measurements.
• Proficiency in operating and troubleshooting electrochemical equipment such as potentiostats, electrochemical cells, and electrodes.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Commitment to maintaining a safe and compliant laboratory environment, with knowledge of relevant safety regulations and procedures.
• Flexibility to adapt to changing project requirements and priorities, with a proactive approach to problem-solving.
• Ability to work independently with minimal supervision, while also contributing effectively to a dynamic research team.

Note: Some of above requirements are optional but advantageous to have.

Are you passionate about electrochemistry and surface technologies, and eager to make an impact in a cutting-edge research environment? Join our team as a Lab Officer (surface technology) and play a critical role in managing our state-of-the-art surface laboratory. In this exciting position, you'll be at the heart of innovative research, supporting project teams with your technical expertise, organizational skills, and proactive problem-solving abilities. You will oversee the lab's daily operations, support experimental activities, and contribute to groundbreaking electrochemical and surface technology R&D.

Job Description:

The Laboratory Officer will be responsible for managing day-to-day operations within the electrochemical lab and providing essential support to ongoing projects. The role requires a good level of technical proficiency in electrochemical techniques, excellent organizational skills, and a proactive approach to problem-solving. The Laboratory Officer will work closely with the project teams to ensure smooth and safe functioning of the lab and timely completion of tasks. Key responsibilities include:

Lab Management:

• Oversee the day-to-day operations of the electrochemical lab, including equipment maintenance, inventory management, and safety protocols.
• Ensure that the lab is well-equipped and stocked with necessary materials and supplies for ongoing experiments and projects.
• Coordinate with vendors for procurement of equipment/chemicals and supplies as needed.
• Maintain a clean and safe working environment in accordance with laboratory standards and regulations.

Experimental Support:

• Assist researchers and project teams with experimental setup, data collection, and analysis.
• Characterizations of surfaces and coatings in terms of mechanical, physical and chemical properties, as well as coating performance evaluation.
• Troubleshoot technical issues and provide guidance on experimental procedures as required.
• Conduct routine calibration and maintenance of electrochemical equipment to ensure accuracy and reliability of results.
• Document experimental procedures, results, and observations in detailed lab reports.

Project Support:

• Collaborate with project teams to support the execution of research projects related to electrochemical applications.
• Manage project timelines and deliverables to ensure that milestones are met in a timely manner.
• Communicate regularly with project stakeholders to provide updates on progress and address any concerns or challenges that arise.

Training and Development:

• Provide training and guidance to new lab members on proper laboratory techniques, safety procedures, and equipment operation.
• Stay informed about advancements in electrochemical technology and techniques through literature review and professional development activities.
• Share knowledge and best practices with other members of the research team to enhance overall productivity and efficiency.

Job Requirements:

• Diploma or equivalent qualification in Chemistry, Chemical Engineering, Materials Science, or a related science and engineering field.
• Proven experience working in a laboratory setting, preferably with a focus on electrochemistry.
• Strong understanding of electrochemical principles and techniques, including cyclic voltammetry, impedance spectroscopy, and potentiostatic/galvanostatic measurements.
• Proficiency in operating and troubleshooting electrochemical equipment such as potentiostats, electrochemical cells, and electrodes.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Commitment to maintaining a safe and compliant laboratory environment, with knowledge of relevant safety regulations and procedures.
• Flexibility to adapt to changing project requirements and priorities, with a proactive approach to problem-solving.
• Ability to work independently with minimal supervision, while also contributing effectively to a dynamic research team.

Note: Some of above requirements are optional but advantageous to have.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Summary

• Responsible for establishing and implementing innovative analytical procedures, tools and best practice
• Lead a team of analytical professionals that analyze various types of data to get insights and support strategic decision-making

Job Description

• Lead, mentor, and manage a team of data scientists and analysts
• Foster a collaborative and innovative team environment
• Oversee performance evaluation and training of an effective analytical team
• Guide the development of predictive models, machine learning algorithms and statistical analyses
• Stay updated on the latest data science tools and technologies to adopt and participate in identified analytical best practices and initiatives
• Communicate and coordinate effectively with stakeholders to understand strategic priorities and provide analytical support to those priorities
• Oversee the execution of data analytics projects from conception to completion, to ensure accurate, timely and useful analytics are delivered on time and with good quality
• Identify opportunities for data-driven improvements (e.g., improve patient care, operational efficiency, data analytics literacy, etc.)
• Manage the design, development and implementation of data analytical training materials, products, and applications
• Evaluate innovative analytical methods for inclusion in the analyst toolbox
• Provide prompt feedback to supervisor in anticipation of work-related problem.
• Perform duties as requested by the Supervisor or Head of Department.
• Contribute to strategic planning for the department.

Requirements

• Minimum Master’s in Data Science, Computer Science, Statistics, Mathematics, Operational Research or Sciences
• Minimum of 8 years of experience in data science or analytics
• At least 2 years in a managerial or leadership role
• Experience in the healthcare industry is highly preferred.
• Proficiency in programming languages such as Python, R, and SQL. Experience with machine learning frameworks (e.g., Pytorch, TensorFlow)
• Knowledge in data visualization tools (e.g., Tableau, Power BI)
• Familiarity with big data technologies (e.g., Spark) and cloud computing (e.g., AWS)
• Strong leadership and team management abilities
• Excellent communication and presentation skills
• Analytical thinking and problem-solving capabilities
• Ability to work collaboratively across functional teams
• Passion for improving healthcare through data-driven solutions

Interested Candidates, please send your updated resume to [email protected] or click apply now!

Sarah

Reg No: R2198293

EA License No: 21C0501

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Supervisor work with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently. Depending on the industry, need make phone calls, provide customer support, and complete paperwork.

Attend to site for meetings , to prepare the necssary paper works. It may involve travelling and long working hours are expected.

English and Chinese speaking environment

Class 2/3 license

Deployment of workers to construction site and control of materials and machines

Attend site meeting and weekly office meeting

BCSS certificate

Risk assessment is an advantage

Report to factory at Eunos daily

Simple computer knowledge

Knowledge of MOM regulations

Responsibilities:

• Oversee distribution management for direct users and distributors.
• Drive revenue growth in the assigned territories.
• Achieve sales targets and develop plans to implement strategic business objectives aligned with the group's vision and mission.
• Proactively create new applications and communicate them to distributors.
• Collaborate with the Regional Team to provide monthly and quarterly updates on sales forecasts, budgets, sales generation, business development, and related reports.
• Utilize Salesforce as a forecasting tool to ensure accurate and well-maintained records of prospects and clients, while building a strong pipeline of opportunities.
• Support, quote, and negotiate prices, credit terms, contract agreements, and other specifications as needed.

Requirements:

• With 3 years of experience in industrial product selling.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Project Management

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes technology operations, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

• Stakeholder Management

- Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

• Scope Management

- Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

• Project Governance

- Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

- Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

• Process Adherence

- Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

Project Reporting

- Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

• Project Scope

- Collaborate with stakeholders to gather business requirements, ensuring they align with PDPA regulations

Requirements:

• Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 10 years’ relevant experience preferably in a Finance Institution.

• Essential:

· Project Management certification or successful completion of a recognized project management curriculum

· Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory

· Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude

· Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework

- Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained

·

• Key Domain/ Technical Skills: PDPA PII

Job Description:

• Organize all food stalls operations and allocate responsibilities to personnel.
• Supervise and guide staff towards maximum performance.
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
• Monitor stock levels and purchases and ensure they stay within budget.
• Deal with complaints from customers to maintain the store’s reputation.
• Inspect the areas in the store and resolve any issues that might arise.
• Plan and oversee in-store promotional events or displays.
• Keep abreast of market trends to determine the need for improvements in the store.
• Analyze sales and revenue reports and make forecasts.
• Ensure the store fulfils all legal health and safety guidelines.

Job Requirements:

• Proven experience as retail manager or in other managerial position.
• Knowledge of retail management best practices.
• Outstanding communication and interpersonal abilities.
• Excellent organizing and leadership skills.
• Commercial awareness.
• Analytical mind and familiarity with data analysis principles.
• Long hours of overtime are acceptable and work is required on public holidays and weekends.
• Follow company arrange.

As a Data Analyst/Engineer, you will be responsible for creating user-friendly applications that will be able to launch Machine

Learning (ML) models and trigger automation solutions. You will need to work closely with cross-functional team of data scientists, engineers, business stakeholders and IT team to support patient care and improve health services delivery.

You may also be required to act as the Trusted-Third Party (TTP) to provide data anonymization, de-identification or re-identification services for (internal) requestors

The Challenges:

• Lead in the gathering of requirements by working and coordinating with clinicians and business stakeholders.
• Translate business requirements into system and architecture design of applications.
• Work with cross-functional teams to successfully develop and deploy automation solutions (including ML Model), ensuring timelines and quality standards are met.
• Work with the IT/data management team to design, architect and maintain the required data inflow and outflow.
• Liaise with analytics platform and clinical system custodians for model deployment and workflow integration.
• Communicate effectively with stakeholders about progress, challenges, and outcomes, translating complex technical concepts into understandable terms.
• Drive continuous improvement model performance and facilitating adoption.
• Create and maintain proper project documentations.
• Perform de-identification and encryption for department managed datasets according to data management guideline.
• Take accountability in considering compliance to policies, guidelines and regulations and take appropriate steps to mitigate the risks.
• Provide prompt feedback to supervisor in anticipation of work-related problems.
• Perform general administrative duties as required.
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department

What it Takes:

• Minimum Bachelor's degree in Computer Engineering, Software Engineering or equivalent with at least two (2) years of experience.
• Proficient in programming languages such as Python (e.g., Flask, Django), R (e.g.,Shiny), SQL.
• Experience in managing AI/ML products is highly desirable.
• Experience in SharePoint, Excel (Visual Basic), HTML, XML, Java preferred.
• Knowledge in Data anonymization, de-identification and re-identification process and techniques is preferred.
• Possess skills in statistical modeling and machine learning with experience in data storage, processing, analytics and distribution software and platforms.
• Strong communication/people skills required to interact with data scientists, engineers, business end-users and vendors to design and develop solutions.
• Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.
• Participate actively as a team member in organizational development and quality improvement.
• Be a change agent and inculcate mindset for change for hospital-wide and departmental-level.
• Able to work beyond routine work responsibilities and office hours, in the exigencies of services e.g., during infectious disease outbreaks.

Sarah

Reg No: R2198293

EA License No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Job Description & Requirements

Administrative Support is responsible for providing administrative and secretarial support to management teams or product areas. Specializes in providing administrative and secretarial support for a department or group of individuals.

Responsibilities may include meeting coordination, supplies and equipment ordering, assistant coordination, payroll for staff eligible for overtime, and overtime reports.

1. Asset requisition, assets management and assets inventory reporting
2. Purchase Requests, Purchase Orders and Goods Received – experience in SAP is a plus
3. On-boarding and off-boarding of staff
4. Staff's building access cards application, modification and tracking
5. Support staff seating planning, management & implementation
6. Support management forums, workshops and team events
7. Support special initiatives that may arise
8. Assist in adhoc projects and admin as assigned by supervisor with a variety of internal & external stakeholders to achieve the objectives