Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

We need a technology specialist (Developer) to join our in-house Information Security Services team in a long-term position. The successful candidate will design, develop, test, operate and support security technologies to enhance the security strength of our organization.

We are looking for a responsive and highly productive technology professional who is passionate in solving security challenges and embracing new technologies.

• Design and develop applications (backend API's or frontend)
• Develop integrations with other application/platforms to deliver solutions to our users
• Perform data anylyses on the existing data, based on our application security metrics
• Generate reports and create dashboards from the security metrics
• Identify new ways to provide insights and areas to drive outcomes based on the data gathered
• Build, integrate, test, and deliver solutions using a CI/CD pipeline
• Support other applications teams in the integration with security services provided

Requirements

• Bachelor’s degree in Computer Science, Engineering or equivalent
• Minimum 2 years of working experience developing web applications either for frontend or backend.
• Programming skills in at least one programming language: Python, JavaScript
• Hands on skills in data analysis and reporting using Pandas and Python
• Possess knowledge of information security principles, secure coding practices, and cryptography
• Possess technical knowledge in operation systems, networking, databases, private cloud and containers
• Mature and effective time-management skills.

People Skills:

• Be performance oriented; always try to excel past achievements.
• Able to work under pressure during critical situations.
• Able to work in collaborative manner with peers.

Communication Skills:

• Can communicate effectively with peers in discussions/meet.
• Be able to communicate technical information in simplified manner.
  

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Who we’re looking for

You will be part of the dynamic team that plans and ensures that UOB Contact Centre has the right number of resources, at the right time with the right skill sets driven by data and with the use of the right Workforce Management (WFM) tools.

What you’ll do

• Identifying opportunities for automation within the workforce management system.
• Developing, implementing, and maintaining automated workflows and processes to streamline scheduling, reporting, and other WFM tasks.
• Integrating automation tools and software with existing WFM systems and platforms.
• Collaborating with WFM and IT teams to ensure seamless automation implementation.
• Monitoring and fine-tuning automated processes to improve efficiency and accuracy.
• Troubleshooting and resolving issues related to WFM automation systems.
• Providing training and support to WFM staff on using automated tools effectively.
• Staying updated on industry best practices and emerging technologies to continuously enhance WFM automation.
• Monitoring employee activities and schedules in real-time to ensure compliance with planned work hours.
• Identifying and addressing deviations from scheduled activities, such as breaks, lunches, and tasks.
• Utilizing RTA software and tools to track and report on real-time adherence metrics.
• Communicating with supervisors and team leads to address deviations and make necessary adjustments.
• Analyzing historical and real-time data to identify trends and areas for improvement in adherence.
• Collaborating with WFM schedulers to make real-time schedule adjustments to meet service level goals.
• Providing feedback and coaching to employees regarding adherence and performance.
• Generating reports and performance metrics to evaluate and improve real-time adherence processes.
• Participating in the development and implementation of RTA strategies and policies.

The knowledge, experience, and qualifications you’ll need to succeed

• Significant experience in designing, implementing, and maintaining automation solutions in a WFM context. This could include experience with Robotic Process Automation (RPA), scripting, and workflow automation.
• A solid understanding of workforce management processes, including demand forecasting, scheduling, and performance analysis, is essential to identify areas where automation can be applied effectively.
• Proficiency in automation tools and technologies, such as Qlix sense, RPA platforms (e.g., UiPath, Automation Anywhere), scripting languages (e.g., Python, JavaScript), and workflow automation tools (e.g., Zapier, Microsoft Power Automate).
• Strong analytical skills to assess processes, identify automation opportunities, and measure the impact of automation on efficiency and accuracy.
• Effective communication skills to collaborate with various teams, explain automation solutions, and provide training to WFM staff.
• The ability to analyze complex problems and develop creative automation solutions to address them.
• Adaptability to new technologies and methodologies is crucial.
• Proven experience in real-time adherence monitoring, preferably in a contact center or service-oriented environment.
• Familiarity with WFM software and tools, including real-time monitoring and reporting modules, is essential.
• Strong data analysis skills to monitor real-time data streams, detect deviations from schedules, and make real-time adjustments.
• Effective communication skills to liaise with team leads, supervisors, and employees to address adherence issues and provide real-time guidance.
• The ability to make quick decisions and solve real-time scheduling and adherence challenges.
• RTA experts need to adapt to rapidly changing conditions and adjust schedules on the fly, so adaptability is a key trait.
• The role can be high-pressure, so the ability to handle stressful situations and maintain composure is important.
• Understanding of workforce management principles and practices, including scheduling and forecasting, is beneficial for context and decision-making.
• Real-time adherence requires a keen eye for detail to ensure that employees are following their schedules accurately.

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

My client, an Asian bank is looking to hire an AVP , Technology Governance & Control to be part of their key IT Team provioding IT Technology Governance and Control oversight on the IT System Development and Service Management, IT Operations, and IT Support and Control function team.

It's a full time position, office is located at Changi Business Park (East)

• Design, develop, implement, and maintain the IT Technology Governance and Control framework, Policies and Processes (inclusive of process implementation and tools development). This covers areas in IT System Development and Maintenance, IT Service Management (ITSM), IT Assets Management (ITAM), IT Security and Operations, with a strong focus on Identity Access Management (IAM).
• Establish IT Control objectives that are in line with regulatory requirements (e.g., MAS TRMG, BNM RMIT) and the bank's internal IT procedure manuals.
• Ensure compliance with the bank's IT Governance policies and procedures and implement support initiatives to strengthen the overall governance framework. This includes liaising with IT system owners to perform system risk assessment whenever there are system enhancement or new onboarding of systems.
• Liaise and work with APAC branches on the standardization of processes and procedure and perform review of APAC Branches’ IT related documents such as Procedure Manuals and Guidelines.
• Carry out regular compliance check on IT controls on Project Management, IT Security and Operation, and identify non-compliance and work with stakeholders to remediate the non-compliance areas.
• Identify and implement areas of improvements within IT for better productivity, better controls and higher efficiency on overall IT Operation.
• Be a Subject Matter Expert on topic related to Identity Access Management (IAM). This includes designing and implementing a comprehensive IAM framework that covers all aspects of identity management, access control, and privileged access management.
• Provide leadership and guidance to the technology teams to ensure that they adhere to the IAM policies and procedures, including user access management, identity verification, and security controls.
• Manage the implementation of an effective IAM toolset (e.g., SailPoint).
• Ensure that relevant controls are applied, e.g., review of end users' system access requests and ensure appropriate provisioning are granted with timely de-provisioning achieved and perform periodic review of users' access into IT system to ensure there are no unauthorized access.
• Provide review and assessment on user access matrix (UAM) for respective system and work with IT system owners to ensure proper segregation of duties are implemented within the system.

Qualifications:

• Bachelor's degree in IT or equivalent with min. 10 years of working experience with good knowledge and experience in IT Governance and Control function, preferably within the Financial Services sector.
• Strong leadership and people management skills, with experience in managing teams responsible for IAM and IT Auditing is an added advantage.
• Subject Matter Expert on Identity Access Management especially system and users' access control management.
• Ability to identify the risk within process and develop control checks to ascertain the controls implemented are effective.
• Solid technical and functional knowledge of relevant regulatory and compliance requirements, with proven experience in applying legal/regulatory guidance into solving practical problems.
• Ability to work collaboratively with stakeholders at all levels of the organization (e.g. between HQ, APAC branches and Singapore teams).
• Good working knowledge of relevant industry standards and understanding of industry trends and products.
• Proven ability to understand, identify, analyse and communicate clearly the operational risks within processes.
• Good understanding of the overall System Development and Operational processes within the financial services industry.
• Strong decision-making skills, with the ability to demonstrate sound judgement.
• A structured and logical approach to work.
• Strong problem solving and numerical skills.
• Ability to manage large workloads and tight deadlines and prioritize accordingly.
• Experience in IT Governance Reviews, Controls Testing and Assurance, and delivery of training.
• Excellent communication, presentation and interpersonal skills.
• Working experience on JIRA (workflow management system) and ServiceNow (ITSM/ITAM) is preferred.

APPLY NOW! Interviews are ongoing! email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Job posting done by Sheralynn Tjioe, Associate Director - Cyber Security & Technology Governance, Risk & Compliance (GRC) Recruitment
Email: [email protected]

Kerry Consulting is partnering with multiple clients on Cyber Security/Information Security job openings.

Roles specifications
Cyber Security roles are across all industries and specifications (Operations, Engineering, Architecture, Governance, Risk and Compliance (GRC)) and Leadership CISO roles.

To Apply
For a confidential chat regarding your next Cyber Security role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306
License No.: 16S8060

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Responsible for the identification, reporting and escalation of emerging operational risk through the execution of Group’s operational risk management framework tools.
• Effective management of operational risk issues, including timely reporting, root cause analysis, recommendation of corrective and preventive actions and tracking them to closure
• Perform periodic control validation, risk assessments on Ops processes, and Control Quality Assurance (CQA) testing for Ops Risk Metrics/KRI/GLAO to ensure compliance with the Group’s policies, standards/guidelines and risk exposure are within risk appetite.
• Perform deep dives of operational processes and landscape reviews, including General Ledger Account Ownership processes (GLAO).
• Perform risk reviews for new processes arising from new product launches, transfer of activities or process automation.
• Support the execution of business initiatives under the Ops Risk Metrics/GLAO & MJE remit, from requirements gathering, UAT till implementation.
• Promote risk awareness and compliance with Group’s policies, standards and guidelines by conducting periodic operational risk trainings and workshops.
• Liaison party with other control functions such as Group Risk/Compliance/Finance for advisory matters.

Requirements

• Degree in Accountancy, Business or Banking and Finance will be preferred
• At least 5 years of experience in Banking Operations, with knowledge of Reconciliation, Projects Management and Operational Risk/Controls within Financial Services
• Familiarity with Consumer Banking Operations and/or Wealth Operations will be an added advantage
• Meticulous and analytical
• Good control mindset and the ability to understand a broad range of operational issues
• Good understanding of Microsoft Powerpoint, Excel and Word
• Team player with strong inter-personal and communication skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Responsibilities

• Installation, maintenance and servicing of a wide variety of equipment including but not limited to:
• General security systems
• Alarm systems
• CCTV systems
• Access control systems
• Troubleshoot problems encountered on site
• Provide feedback to management on issues faced on the ground
• Maintain accurate and consistent set of work instructions service delivery processes

Job Requirements

• Candidate must possess at least a Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic) or equivalent

• 2 year(s) of working experience in the related field is preferred for this position

• No experience is required

• Candidate must possess a Class 3 driving license

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

1. Driver duties with general work in a filter/equipment cleaning company.

2. Responsibility for delivery work, and maintenance of vehicle in a clean and workable condition.

3. Also need to assist in general work such as cleaning of filter/equipment.

4. Able to work in a fast paced 5.5 day week and overtime work is required.

5. Able to work in Tuas location.

6. Safety regulations must be strictly followed, under instruction of supervisor.