· Support the development of Media Tech programs (e.g., Virtual Production, Generative AI, Social Media, Digital Media, Immersive Media) to enhance media companies and talent.

· Engage industry stakeholders to gather insights and administer surveys.

· Lead research to evaluate media technologies that enhance service offerings and content IP.

· Collate and review learnings from projects to inform future program development.

· Engage partners on Media Tech projects, ensuring timely delivery and managing contracts and funding.

· Prepare internal submissions with assessments and recommendations for project approvals.

Requirements:

· Degree in Multimedia Arts or equivalent studies

· 1 year of relevant experience in Media industry as well as managing digital media projects e.g. social media, immersive media is advantageous

· No experience is required for this role as training can be provided

For interested candidates:

Kindly send you resume to: [email protected], OR please click ‘Apply Now’.

We regret to inform that only candidates will be contacted.

Dianne Balmaceda Antonio

R1105287

BGC Group Pte Ltd

EA 05C3053

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Technology, Corporate Data and Analytics Services (CDAS), you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides technical and functional support to all end users within CDAS

• Investigates the issues raised by researching for similar incidents, learning the data model and checking the data and service logs

• Leverages data analytics and reporting skills (Qliksense, Tableau, Alteryx, ServiceNow, etc) to identify issue trends and solutions to top-talkers

• Organizes meetings with the users to understand the issues they are facing when using our technology services

• Provides feedback and reports to technology teams and product owners on application requirements, helping to prioritize fixes and liaise with end-users for acceptance after researching and diagnosing bugs

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assists in the monitoring of production environments for anomalies, addresses issues, and drives evolution of utilization of standard observability tools

• Identifies issues for escalation and communication, and provides solutions to the business and technology stakeholders

• Analyzes complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 3 years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud i.e. AWS, Unix

• Proficient in observability and monitoring tools and techniques

• Strong communication skills (both written and verbal)

• Customer focused and service oriented, with a proactive customer approach and dedication to providing best of class service at all times

• Experience with ticketing systems, such as ServiceNow and Jira Service Desk

• Experience with database queries and MongoDB

• Awareness and exposure to change management methodologies and best practices

• Awareness and exposure to systems development practices and methodologies

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting

• Working understanding of public cloud

• Knowledge of banking products and interest in the finance world

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=14710e50b1d8e56455fae4e4bf09d28d

Description

The primary responsibility of this position is to support the Head, Risk & Prevention to provide efficient and effective risk and control governance and management for Technology-related areas for the Head, Group Wealth Operations & Technology Office. The Risk Manager will assist with handling of technology / operational activities as assigned. As a senior position, the Risk Manager will be a deputy to the Head, Risk & Prevention.

Main Duties

A. Support HOD to drive technology risk management program for the Bank. This involves:

RISK MONITORING & REPORTING

(a) Review and perform analysis of the Key Risk Indicators (KRIs) to identify emerging risk trends, recommend actions to address the risk, and track the actions to completion.

(b) Facilitate completion of Risk Control Self-Assessment (RCSA) and Technology Regulatory Self-Assessment (TRSA) attestations across Technology. Support in the performance of risk assessments with stakeholders. Monitor Technology performance in risk and compliance management, including tracking of resolution of issues arising from regulatory compliance breaches, operational risk incidents, and audit / inspection issues.

(c) Analyse trends in data, interpret the data, identify issues, provide insights into potential contributory factors and draws sound conclusions.

(d) Maintain risk register by engaging with Technology stakeholders. Update data relating to risks, controls, key indicators and associated actions as required.

RISK REMEDIATION

(e) Work closely with O&T stakeholders to identify risks and provide advisory services to remediate risks.

(f) Work with Technology teams in the root cause analysis of operational risk incidents.

(g) Work with Line 2 (ORM, Compliance, DPO) on the reporting of regulatory compliance breach and operational risk incident.

PROACTIVE RISK MANAGEMENT

(h) Perform continuous risk assessments of the Technology environment to ensure that the design of controls is in-place and operating efficiently and effectively. Perform thematic reviews via key controls testing to enhance operational effectiveness and efficiency in Technology operations processes and procedures.

(i) Facilitate the implementation of technology / operational risk and compliance initiatives and policies.

(j) Create programs based on industry best practices and trend analysis to drive and increase staff’s awareness on O&T risk and service culture with the aim to fortify the bank’s risks and controls posture and improve overall service to our customers.

OTHERS

(k) Represent the assigned Technology department as their Operational Risk Partner (ORP) and perform the duties of ORP.

(I) Represent BOS R&P Technology in Group meetings.

Qualifications

• Minimum of 10 years working experience in a similar risk role within a financial institution.
• Ability to identify risks and assess adequacy of controls as well as being able to make suitable recommendations for control enhancements are key requirements for this role.
• Customer service focused. Ability to empathize with clients’ needs and instil confidence that their issues will be resolved efficiently without compromising on controls requirements.
• Strong understanding of local and regional technology regulations.
• Strong understanding of Line 2 Operational Risk Management frameworks and requirements.
• Strong report writing and analytical skills.
• Strong command of English for written and verbal communications.
• Minimum Bachelor Degree in Computer Science or equivalent.
• Professional certifications like CISA, CRISC, and similar certifications will be advantageous.

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Sector, Enterprise Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Given the critical role JPMC plays in the world economy, Business Resiliency remains a key area of focus for the firm. Enterprise Technology (ET) Business Resiliency (Incident/Crisis) Management (ETCM) is responsible for providing dedicated support to the eight sub-LOB(s) within ET (inclusive of assets not limited to employees, process, and functions) so that it can swiftly adapt and respond to a disruptive event be that local, regional, or global in order to maintain our owned Essential Services whilst safeguarding people, assets and the reputation of JPMC. You'll be responsible for stakeholder communication and client relationship management. You'll use your critical thinking skills to establish the team's functional goals and set priorities and objectives that align with our overall strategy. You'll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. Global network.

Job responsibilities

• Assessment of events for disruption to Enterprise Technology (employees, processes, and functions), subsequent stakeholder communications and escalation where required

• Collaboration across Enterprise Technology Sub Lines of Business to gather feedback on impacts of disruptions that require invocation of the Crisis Management Process

• Support execution of the Firmwide Business Resiliency policies and standards, partnering with stakeholders and Firmwide resiliency teams

• Support the annual Resiliency testing schedule across a number of exercises - Common Invocation Point, REPAVE and Modern Isolation Tests”

• Participation in the centralized Firmwide Simulation Utility (FSU) which demonstrates End-to-End resilience of plans which support the recovery of Essential Services, against impact tolerances.

Required qualifications, capabilities, and skills

• BS/BA degree in related disciplines

• Minimum 5 years of experience in business resiliency, crisis management, operational risk or global security/intelligence function

• Experience in making data driven analytical judgements that support the end-to-end Business Resiliency Incident / Crisis lifecycle

• Demonstrated experience working closely with, and across, multiple teams in a global organization; ability to build relationships both from a customer and technical point of view

• Ability to carry out complex tasks under time pressure, while maintaining a high level of attention to detail and accurate work

• Analytical thinking- thinking through problem in a systematic way

• Initiative - self-motivated, able to realise the need for change and seek feasible solutions culminating in process grounded recommendations

• Proven ability to communicate effectively, both written and orally, to ensure effective communications, whilst remaining conscious of the audience tailoring messaging to maximize impact

• Self-starter and independent execution

• Timely escalation of critical and/or complex issues as required

Preferred qualifications, capabilities, and skills

• In date Certificate of BCI (CBCI) Examination

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1d2adfd966b6d20c0b1b1187571c4d53

• Identification, quantifying and tracking of cyber security incidents across the organisation.
• Triage and management of information security events including, where necessary, participation in security incident management.
• Regularly engage with other security technologists and be expected to demonstrate deep knowledge and understanding of various security concepts.
• Building client relationships and establishing credibility by demonstrating knowledge of various aspects of cyber security platforms
• Security administration and auditing of privileged systems access.
• Development and maintenance of security processes and procedures.
• Assist in maintaining and tracking all information security related documentation to ensure they remain relevant, appropriate and up to date
• Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries for handling Incident Management.
• Candidate should possess the ability to work under pressure with extreme deadlines, prioritize projects & tasks, and maintain focus in a dynamic environment.

• Bachelor’s degree in a related discipline or equivalent experience/combined education
• Minimum 3 years of relevant working experience within cyber security operations environment as well as managing incident response
• Strong knowledge on networking such as TCP/IP, switching / routing and Cybersecurity Concepts.
• Well-verse in network packet analysis using analysis tools such as wireshark and experience in various operating systems i.e. Windows, Linux, Unix
• Experience with security systems including firewalls, intrusion detection systems, anti -virus software, endpoint security and vulnerability management software.
• Strong knowledge of frameworks such as Cyber Kill Chain and Adversary Tactics,Techniques and Procedures.
• Hands-on experience in Splunk SIEM or any other major SIEM Platform.
• Hands-on experience in fine tuning detection usecases and development of new use cases to improve Cyber threat detection capabilities.
• Hands-on experience of vulnerability management processes and tools.
• Experience in Malware triage and analysis capability.
• Knowledge of security standards, risk methodologies and relevant legal, financial and regulatory legislation
• Stand-by support after office hours and during weekend/public holidays.
• Hold relevant Security domain related Certifications such as Security+, CEH, OSCP, SANS GMON, GCIA, GCIH
• Good communication skills
• Programming skills, including ability to script in Python desired.
• Passionate about security and self-development, keeping up to date with the evolving threat and vulnerability
• landscape, new technologies and service improvements
• Previous exposure to working with a MSSP is an advantage
• Knowledge and experience in SOAR platform is desirable.

We are seeking an experienced senior manager to lead our information security team, combining strong hands-on technical expertise as well as people management experience in the information security domain. They will lead a team to design and/or review application security including but not limited to penetration test, source code review, Cloud Security and various inter-connected application and infrastructures, especially in the area of authentication, authorization, information protection, and cryptographic controls for both on-premise and cloud environment. The role also has supervision of the AIA-SG IAM and Threat Intelligence Manager and their team.

This role is responsible for providing leadership in application security review for the strategic digital solutions across technology to ensure secure solutions for business growth. The person should have solid written and verbal communication skills.

WHAT YOU’LL BE DOING:

VAPT

Manage the AIA-SG Vulnerability Assessment and Penetration Testing team responsible for delivering the following services to AIA-SG, including Security Architecture:

Application Security

• Design and/or review application security architecture proposal for various security-driven initiatives or business-driven initiatives for on-premise and cloud environment.
• Manage external third-party for application penetration testing engagements.

Infrastructure Security

• Manage end-to-end infrastructure security activities, such as vulnerability management, servers’ security monitoring & hardening, infrastructure as a code, etc.
• Design and/or review infrastructure security architecture proposal for various security-driven initiatives for on-premise and cloud environment.

Cloud Security

• Manage compliancy level of AIA SG cloud security assets based on ongoing regular scanning according to the defined threshold.
• Evaluate the security aspect of new cloud-based solutions proposed by application development team, infrastructure team, or business users.
• Manage various cloud security BAU activities, such as assets provisioning, deprovisioning, hardening, etc.

Penetration Testing

• Manage end-to-end application security activities, including application penetration testing, authentication / authorization design / review, and DevSecOps design & roll out.
• Manage Third Party relationships with industry vendors who undertake security assessment services.
• Oversight of annual Pen testing schedule.

Information Security Architecture

• Lead a team to design and/or review application security architecture proposal for various security-driven initiatives or business-driven initiatives for on-premise and cloud environment.
• Design and/or review authentication and authorization flow of the applications, whether it is aligned with security best practices and organization's IT security technology policy & procedure in terms of the strength of access controls, session management, cache management, cookie management, token management, cryptographic algorithm, and information/data protection.
• Assess the security aspect of new proposed application tools / platforms from application team, and relevance/consequences to existing security architecture.
• Work closely with application development and infrastructure team to proactively stay on top of latest secure application design to deliver thorough security recommendation aligned with organization's IT security technology policy & procedure.

Identity and Access Management

• Supervise the AIA-SG IAM Manager and their team performing IAM Governance functions for the Business Unit.

Cyber Security & Security Incident Handling

• Work with Security Operation Centre (SOC) Team to ensure secure protection of AIA SG environment.
• Deploy new cyber security initiatives and roll out the platform together with SOC Team.
• Point of contact for security incident handling and investigation, starting from incident is identified, handled, and resolved.

Security Advisory

• Provide feasible security recommendations or guidance based on queries / changes initiated by application development team, infrastructure team, or business users.
• Facilitate challenging security conversations and provide acceptable solutions where IT standards are contradicting with business demands to achieve acceptable business solutions without sacrificing security and compliance aspects.

Managerial Responsibilities

• Lead promotion of activities to increase information security within your teams to embed and continuously improve adherence to good practice.
• Drive a continues Learning and Development program for staff training. (with inhouse and external training programs).

WHAT WE ARE LOOKING FOR:

• University degree in one of the following or related disciplines (Computer Science, Computer Engineering, Information Security, Information Systems).
• Minimum 15 years of experiences of information security domain, especially in Application Security, Infrastructure Security and Cloud Security.
• Preferable to have application development or infrastructure operation background with hands-on experiences of designing and/or reviewing application security or infrastructure security.
• Hands-on information security experience in the Multiple Cloud Environment (SaaS, PaaS and IaaS) and Cyber Incident management.
• Certifications related to security architecture or Cloud Security is preferable, such as CCSP, Azure DevOps certification, Azure Solutions Architect certification, etc.
• Preferably a holder of one or more of the following information security and audit qualifications: CISSP, CISA, CRISC, CCSP.
• Good knowledge of latest security technologies and cyber landscape in a highly regulated industry.
• Good interpersonal and communication skill.
• Strong leadership with a high integrity, proactive mindset, and strong ownership.
• Working experiences in insurance / banking / IT industry is preferred.
• Leading DevSecOps tool experience such as Snyk, Veracode, SonarQube
• Infrastructure Security: Windows, Linux, AS400.
• Application framework and Security: NodeJS, ReactJS, .NET
• Security Advisory and Assessment.
• Security Incident Management.
• CI/CD pipelines: Azure DevOps, Bamboo, Jenkins, GitHub, Bitbucket.

Key Responsibilities:

• Design, develop, and implement customized Salesforce solutions
• Integrate Salesforce with other systems, including third-party applications, using REST/SOAP APIs and middleware tools.
• Work on data migration projects, ensuring data integrity and accuracy.
• Provide ongoing support, troubleshooting, and enhancements for Salesforce applications.
• Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver solutions that meet business needs.
• Participate in code reviews, ensuring adherence to best practices and coding standards.
• Stay updated on the latest Salesforce features and industry trends, sharing knowledge with the team.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of hands-on experience in Salesforce development.
• Experience with Salesforce integration tools and techniques.
• Salesforce Developer Certification (e.g., Salesforce Platform Developer I) is required; Salesforce Platform Developer II is a plus.

Interested applicants, do send your resume to [email protected].

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

About this Role

Strategic Program Management function of Group Technology COO function is responsible for strategy development and program management. The role will support the function, assist in planning and is responsible for operationalising the strategy and roadmap for transformation programs, including project management. Program manager needs to work closely with the stakeholders across the bank to plan, implement and drive technology programs and related projects within the AGILE framework. This role will play an integral role in ensuring the success of these programs and be a change agent for the way programs and projects are run.

Responsibilities

• Define the delivery plan and drive execution per strategy / roadmap (SG and regionally).
• Obtain buy-in / approval from senior management and stakeholders for planned execution.
• Foster collaboration with key stakeholders across units/ teams (including auditors) to improve alignment and develop joint priorities with technology and business teams for delivery.
• Develop and maintain project documentation, including project plans, risk assessments, and status reports.
• Ensure that implementation actions and challenges are identified and addressed effectively.
• Ensure quality of deliverables (which includes verification of deliverable outcomes, documentation etc.) to render benefits outlined in the business case for the assigned program.
• Responsible for leadership and regulatory updates (e.g. Steering Committee meetings) to provide visibility on project milestones and status to drive key decisions.
• Ability to link technicalities to strategic intent.

Requirements

• 3 – 6 years’ of relevant experience in program management.
• Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.
• Strong experience working in cross-functional teams with the ability to influence key stakeholders with data-driven and insightful point of view.
• Strong communication and interpersonal skills.
• Ability to act as in a consultative manner with both business and IT leaders to align strategy.
• Knowledge in technical program management methodologies.
• Ability to understand and work at technical-level and summarize communications at strategic and executive level for business stakeholders and senior executives.
• Strong organizational skills, the ability to perform under pressure in fast-paced environment and management of multiple priorities with competing demands for resources.
• Ability to work independently with minimal supervision and with a positive attitude.
• Experience in auditing, or risk management will be a plus.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Opportunity: Chemical Process Technician

Are you a Chemical Process Technician with a talent for enhancing production processes and optimizing equipment? Join the team as a Process Technician and play a vital role in ensuring the seamless operations of the chemical manufacturing plant.

Job Details:

• Employment Type: Full-Time
• Industry: Chemical Manufacturing Sector
• Work Schedule: 12-hour Shift Rotation (3/2/2/3)
• Compensation: Monthly Base Salary Range of SGD 2,000 to SGD 2,400 with addtion of Monthly Fixed Allowance
• Potential Monthly Gross Salary: From SGD 2,800 to SGD 3,200 ++
• Work Location: Jurong Island, Singapore
• Company Transportation Provided: Jurong East / Lakeside MRT
• Additional Benefits: AWS & Performance-Based Bonuses

Key Responsibilities:

• Operate various production stages, ensuring smooth execution of synthesis, purification, neutralization, and monomer recovery.
• Contribute to repacking and identification of waste chemical drums.
• Adhere to QESH-MS Work Procedures and SOP for optimal outcomes.
• Uphold safety protocols, maintain cleanliness, and assist in equipment maintenance.
• Support cargo loading/unloading, chemical waste sorting, and stock keeping.

Entry Requirements:

• Minimum NITEC in Chemical Engineering.
• With or without relevant experience, all are welcome to apply; training will be provided.

How to Apply:

If you are a skilled Process Technician with a passion for optimizing production processes, we invite you to apply for the Process Technician role. To submit your application, please click "Apply Now." (Please note that only shortlisted candidates will be contacted.)

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Banking Compliance Technology Project: Machine Learning System & Dynamic Customer Risk Score

-This role is not data engineering and not suitable for Data engineers who have never worked on a user facing application. Databases are not considered~ applications

-This role is a not a System integrators.

- this role is not a Pure project managers/scrum masters. The person has to be hands on

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark•

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Review activities from time to time and ensure project scheduled and cost is met
• Lead Technology team on how to implement the business requirements.
• Leading the Business Analysts and Developers to deliver business requirement.
• Work with End Users within organization.
• Understand the bank framework and ensure the delivery is follow the framework.
• Responsible with the entire development process (technical analysis, design, development, testing and implementation).
• Team effort coordination, dependencies management.
• To evaluate the user requirement with BA and Development team and come out the schedule and feasibility.
• Participate in requirements analysis, analyse the end to end journey of each digitalisation and be able to make risk assessments of larger system design and come up with alternative designs.
• To have good understanding of the bank systems and where are the data located when needed
• Manage the project with the approved cost and agree scheduled
• Establish best practices for coding standards and code review process.

Requirements

• Possess a Bachelor's degree or higher in Computer Science, Software Engineering, or a related field, backed by over 8 years of hands-on experience in Technology Consulting and Application Development, preferably in financial services industry.
• Experience in Workflow and Java will be advantageous.
• Experience in payments will be advantageous.
• Java development experience, especially with integration and API’s will be advantageous.
• Experience with CI/CD tools will be advantageous.
• Proven experience with agile methodologies (Scrum, Kanban)
• Excellent interpersonal skills are required to work within the department, across the broader T&O department, with business partners and with vendors.
• Strong communication skills, able to communicate effectively at all levels, and both internally and externally.
• Concise and precise. Self-disciplined and motivated - Ability to work independently without much supervision.
• A pro-active ‘can-do’ attitude and ability to prioritize and self manage time and tasks.
• Show dedication and a willingness to go the extra mile to meet project and client needs, often requiring creative and innovative solutions to complex technical challenges.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Working in Applications Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement. Finally, you'll have the opportunity to develop professionally and grow your career in any direction you choose.

As a Technology Support II team member in the Corporate and Investment Banking Technology, Credit Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

The role will require coverage on a shift basis. Occasional weekend work will include short Start of day checks and ad-hoc basis firm wide events (Releases, Disaster Recovery testing, for example). Time-off-in-lieu will be given in such scenarios.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Provide support to various Credit trading desks, middle office and operations users across the regions and work on quick resolution.

• Identify and resolve any failed trade management failure scenarios.

• Manage and resolve any booking/static data, reporting failures from users.

• Identify and implement where possible automation of manual tasks.

• Troubleshoot priority incidents, facilitate blameless post-mortems.

• Work with development teams throughout the software life cycle ensuring sustainable software releases.

Required qualifications, capabilities, and skills

• Minimum 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Bachelor's Degree in Computer Science, Engineering, Information Systems or related disciplines

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Knowledge of monitoring systems (ITRS, Data Dog)

• Knowledge of one or more infrastructure components (e.g. networking, cloud services, orchestration tools, containerization, compute, and storage systems)

• Excellent verbal and written communication skills, to individuals of all levels and levels of technology competency

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting

• Working understanding of public cloud

• Previous experience working on a front office aligned support team and/or product knowledge of Fixed Income/Credit business would be an added advantage

• Knowledge of Python would be an advantage

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=6a35c87d591a62c2c6b27d324e9eeecf

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories (for CASA, Loans, Trade, SFS (Securities and Fiduciary Services), T&M (Treasury & Markets) )
• Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory
• Create customer profile records for new signers in core banking systems
• Compare & identify required changes for account signatories
• Ensure account signatories details and account operating requirements are properly maintained and updated
• Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures
• Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance
• Ensure all requests are processed within the agreed service-level agreement (SLA)
• Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor
• Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once
• Attending to email & phone enquiries from BUs (Business Unit) and other teams
• Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties
• Stakeholder Management with Regional Ops and Product Team, Risk & Control
• Ensure SOPs (Standard Operating Procedure) are updated
• Accept any ad-hoc duties when assigned

Requirements

• Bachelor’s Degree in any field with relevant experience in operational controls & pre-checks capability in a Corporate Bank settings
• Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation
• Ability to exercise sound judgement on transaction monitoring and escalation of red flags
• Strong domain knowledge and work experience on corporate banking and associated process life cycles
• Passionate on driving changes and possess a can-do attitude in face of challenges
• Flexibility and ability to multi-task and take on diverse types of roles and activities at the same time in a fast-paced environment.
• Able to effectively manage time and prioritize tasks and responsibilities
• Proficient in MS (Microsoft) Office Applications

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Job Description

Responsibilities:

• Responsible for formulating policies, setting standards applicable to all areas of IT/OT including hardware, software, communications and information services
• Ensure alignment of IT/OT strategy and roadmap are aligned with business objectives, requirements and global/regional IT standards
• Ensure communication and adoption of IT/OT standards and policies in the organization.
• Lead in IT/OT initiatives, projects and its implementation.
• Initiate and engage the management team in new technology projects, platform upgrades, and seek approval and buy-in.
• Act as an advisor to the management team on technology changes.
• Manage risk in data centre, infrastructure, ensuring back up plans and actions are taken at all times.
• Manage and take responsibility for IT/OT plan, budget and resource allocation.
• Responsible for the efficiency and effectiveness of the company’s technology platforms, infrastructure and systems
• Manage and meet the service level expectations of internal stakeholders and customers.
• Set performance metrics to measure service standards and expectations from stakeholders and customers.
• Ensure successful technical implementation of large and more complex information system projects in the Company.
• Take responsibility for the IT/OT Information Plan, Budget Control and Resource Plan for all relevant sites.
• Work with sector digitization/innovation managers’ site masterplan; anticipating and communicating future needs and innovation opportunities to management and service departments.
• Monitor site operations and collection of site vulnerability data, development of plans to address vulnerabilities
• Responsible for all technology system implementation, technical support and technology projects
• Lead, guide and train on people development on personnel’s competencies
• Drive organisational development by focusing on people development, organisational discipline and systemising processes and procedures.
• Engage stakeholders to advise and update on technology changes.

Requirements:

• Diploma in Information Technology / Computer Science
• Min 8 years of experience in IT/OT with 5 years at the managerial level
• Possess one of the following certifications: VMWare VCP certification (V6 and above), Azure or AWS.
• Technical knowledge of software and hardware aspects of IT/OT in areas such as data management, information systems development, computer operations and communications
• Knowledge of ITIL and Project Management would be an added advantage.
• Willing to work 5.5 days
• Know Jiao Jian Tong System

Responsibilities:

• Analyse, and document business requirements from stakeholders.
• Translate business requirements into technical specifications and design blockchain-based solutions.
• Collaborate with development teams to implement blockchain solutions, ensuring adherence to design specifications and best practices.
• Develop and execute test cases to verify the functionality, performance, and security of blockchain solutions.
• Create comprehensive technical documentation, including design documents, user manuals, and training materials.
• Communicate effectively with stakeholders at all levels, providing updates on project progress and addressing concerns.

Requirements:

• Any bachelor’s degree in top tier university
• Minimum 2 to 5 years of Experience in Blockchain tech and knowledge in Calypso Spring Boot architecture and their design choices and rationales.
• Experience in Blockchain concepts like Distributed Consensus, Proof of Work, Ethereum contracts
• Experience in analyse blockchain Development from scratch using C++. Projecting and implementing whole project from scratch. Projecting and developing external REST API for blockchain.
• Analyse Developing smart contract for Ethereum Virtual Machine using Solidity. Approaching, understanding EVM binary code (taken from Ethereum yellow paper) to optimize performance. Interacting with the smart contract directly through HTTP ABI.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• You will be responsible for translating a set of business needs/requirements from Chinese to English and transforming them into high fidelity deliverables. In addition, you may also be involved in business development presentations, business planning, fundraising decks, and training material.

Responsibilities:

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will part of design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• You will develop data models by selecting from a variety of modelling techniques and implementing the chosen data model using the appropriate technology stacks.

Requirements:

• Any bachelor’s degree in top tier university
• Minimum 1 to 3 years of experience working as a data analyst or related role.
• Configure, install, maintain, Monitor system performance, ensure reliability and availability Tableau Server and OBIEE environments.
• Diagnose and resolve technical issues of Linux (v7 and above) and Windows (v2019 and higher) on premise or cloud (AWS), escalating as necessary to ensure timely resolution both Linux (v7 and above) and Windows solutions and make recommendations to resolve business problems.
• Provide on-going support (24x7) to Tableau and OBIEE as and when required.
• Hands-on experience or knowledge in AWS Glue, AWS RedShift and QlikSense
• Project Knowledge such as Python, Java or Scala.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Knowledge in an industry standard within Data Management like ETIM, eCl@ss, BMEcat and other systems like ERP, PLM (product life-cycle management) and ecommerce platforms.
• Previous PIM system experience is plus
• Ability to speak and write in Chinese (Mandarin) as the incumbent requires to liaise with the Chinese Stakeholders for work or project related matters

Roles & Responsibilities

Job Description:

• Attend interface and coordination meetings with various stakeholders and contractors.
• Manage interface points between different work tasks, scopes of work, and other parties working on-site.
• Collaborate closely with planning, construction, and commissioning teams to identify and resolve planning, engineering, and design issues.
• Assist the Client in hosting visits by authorities and other invited parties.
• Provide necessary materials such as reports, analysis, presentation materials, and coordinate work with contractors.

Requirements :

• Minimum of 5 years of experience in construction (civil, structural, geotechnical, mechanical, and electrical work).
• Degree in engineering, architecture, or building science.
• Ability to understand technical drawings, specifications, and requirements.
• Proficient in MS Office and skilled in preparing PowerPoint presentations.
• Strong interpersonal, written, and verbal communication skills for collaboration with stakeholders at all levels.

Roles & Responsibilities

Job Description: ：

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting.
• Ensure the completion and regular review of risk assessments for all work equipments and operations.
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times.

Requirements：

• Possess relevant MOM registered safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course，Occupational Health and Safety (OH&S) or equivalent)
• Minimum 5 years of relevant experience in building & construction.
• Possess good communication skills.
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Must be responsible, organized and self-initiated.
• Respect for deadlines, sense of urgency.

A lighting engineer is responsible for:

- Coordinating equipment and managing assets.

- Recommending product selections.

- Designing layouts for lighting fixtures.

- Ensuring optimal audio signals.

- Developing and maintaining work plans and BOMs (Bill of Materials) to meet technical objectives.

- Overseeing lighting and visual effects for performances in theater, television, and film.

- Controlling, hanging, rigging lights, and creating lighting effects.

- Designing, implementing, and managing lighting systems for different environments.

- Ensuring compliance with safety standards and maintaining equipment.

Requirement:

Min. Diploma in EEE

Min. 5 years experience in Events/ Concert Lighting Services

• To analyse user requirements and design, develop, implement and maintain computer applications to support and assist users to meet their business objectives more effectively and efficiently.
• Develop, support and enhance the Data Download Centre (including Engineering Portal) and iSCM websites.
• Develop, support and enhance Excel productivity enhancement tools (VBA macros).
• Support end-users in usage of Plasma and ACCPAC and help to resolve any operational issues, including working together with vendor (Databit) if necessary.
• Develop and enhance data extraction and transformation mechanisms on source systems (e.g. Plasma, YEOS, NYQT, Oracle BI, SAP RFC, PTS etc.) and store the results into Plasma Info Server Monitor the space consumption of Plasma Info so that Server database so that potential problems (e.g. disproportionate consumption of disk space by a particular table, depletion of data tablespace, excessive consumption of temp tablespace) are detected and resolved early to avoid unscheduled database downtime.
• Perform ad-hoc retrieval of order/production/sales data to support incident investigation, reporting or other requests.
• Support Migration Activities of Existing Plasma Info Server to SAP.
• Support & ensure successful implementation of Company-wide Automation (ERP) Projects.

Requirements:

• Degree in Info Systems/Computer Science or its equivalent
• Prefer 2-3 years relevant experience in Manufacturing Industry.
• Entry level are welcome to appy as training will be provided.

Knowledge:

SQL; Oracle PL/SQL; MS SQL Server Transact-SQL

Object-oriented analysis and design

ASP.NET 4.5.1; C/C++/C#; XML

JavaScript; JQuery; CSS; HTML

Excel VBA; VBScript; PowerShell

PHP, VS.Net, MSOffice

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Job Summary

As a business partner, the role is responsible for maintaining the Bank’s Technology infrastructure capability, supporting the business activities across Retail, Wealth & Private Banking Segment. The responsibility of the Technology Manager also includes ensuring full compliance with all Country and Group policies (consistent in execution), statutory regulations, local banking laws, anti-money laundering regulations and industry practices. This includes ensuring service availability across the verticals and stability to the IT infrastructure supporting key clients facing services.
The role also contributes to the service management tasks across Incident, Change, problem management that for services catering to CPBB business in Singapore.
The Country Technology Management role takes primary ownership of country/regional business engagement and communication to influence and drive future technology agenda for country/region in alignment with Group Technology strategy orchestrating seamless support from all technology players to ensure delivery of the best technology solutions in time, within budget, with least risks and highest service continuity.

Strategy
• Engaging key stakeholders- Group Technology, Business Heads of WRB and CTOO, Product CIOs and GBS to develop and implement an end-to-end Technology service delivery strategy.
• Provide technology thought leadership and influence country/region’s business strategy with the effective and innovative deployment of technology.
• Develop transformative solutions and introduce capabilities that align to Business strategies with an end-to-end view
• Develop client related technology service strategies to enhance revenue potential and improve utilisation of current service provisions
• Involve and play pivotal role in investment decisions and PAR / PED authorisations
• Understand and contribute to country / region’s business strategy and communicate country/regional business direction to Group Technology. Influence Group Technology to ensure that approved business plans have matching technology investment plans available for business investment committee evaluation.

Key Responsibilities

Business
• Ensuring that all technology service needs are addressed, regardless of type, to comply with any prevailing SLAs and/or reasonable expectations of country/region’s businesses.
• Reviewing progress of Group Technology service improvement initiatives for the country/region, escalating and contributing ideas as appropriate.
• Ensure adequate capacity plan is in place to meet business growth and transformative projects
• Provide steer in major Business driven projects to ensure minimum manual hand-off processes with good Technology service metrics (Delivery timeline, Business Benefits metrics etc)
• Work with relevant stakeholders to enhance client experience vide changes and introduction of new technologies and innovation to enhance revenue potential
• Facilitate/coordinate business-facing forums (where required) and involve the relevant Group Technology personnel. Ensure suitable executive forum representation of Country TTO Team, Country Operations Risk Committee (CRC), major initiative country implementation and project steering committees.

Processes
• Ensure that the Group Technology change management process caters for all country change needs, and that any complementary in-country/regional approval processes are confirmed with Group Technology. In approving system changes, the CTOO will act as the ‘gatekeeper’ of the country’s/region’s production environment by assessing impact and level of risk as a result of scheduled changes.
• For incidents having significant business impact, support the problem/incident management process which is owned by Group Technology. This will mainly involve the communication/escalation to business management of service impact, recovery process, root cause, and mitigating actions, and communication back to Group Technology of business concerns.
• Implement policies and procedures for the country with guidance from Group policies and procedures
• Ensure operational disciplines such as capacity and risk management are well embedded, measured and tracked
• Drive continuous improvements in Productivity and Cost Efficiencies
• Be accountable for all Technology services supported by internal and external service providers
• Acts as a gatekeeper for technology outsourcing components to ensure compliance to MAS outsourcing guidelines
• Ensure appropriate governance of End User Computing Applications used by TTO
• Ensure high security and protection of the Bank’s, Client information & assets
• Streamline and digitize end-to-end processes to reduce manual hand-off, reduce risk and improve client/customer service collaborating with relevant stakeholders
• Measure and improve business satisfaction with overall Group Technology service on a regular basis. Feedback to be channelled into Group Technology management for improvement planning. Also ensuring Country/Regional business awareness of Group Technology plans accordingly.

Skills and Experience

People & Talent
• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations and work in collaboration with risk and control partners.
• Is a key contributor to performance feedback to Transformation and Technology Operations management for key Group Technology personnel in country and ensure that such personnel objectives adequately reflect country technology needs. Escalate any material performance management issues or talent development needs to GT management as appropriate.
• Based on the scale of services between country/region business and Group Technology, the extent and profile of resource in the CTM team shall vary. Each CTM shall determine this resource profile with the GT matrix accordingly and confirm such plans with the Regional CTOO. As this is a significant customer-facing Group Technology role, the ‘value add’ of the CTM function will be assessed on a regular basis through country business and Group Technology feedback, and resourcing levels, skills, and focus be reviewed/adjusted accordingly.

Risk Management
• Facilitating the evolution and agreement of balanced business risk and commercial service level agreements between business groups and Group Technology;
• Ensure that country/ region’s exposure to each form of technology risk is understood and managed. Ensure regulator and external audit 2-way communication, submission requirements and reporting needs are met by Group Technology to address any such legal and compliance expectations. Provide resource to complement Group Technology model as needed.
• Oversight of Technology and Information Security Risks in the region. In line with in-country cyber R & R issued by CISO. Work closely with the first line owner for Information, Communication and Security Risk in the country.
• Ensure Country/Region adheres to Internal and External Sourcing Policies and Procedures related to Technology
• Effective management of all Technology risks including reporting high or very high rated risks based on Group materiality thresholds to the relevant Risk Committees
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
• As required, act as the first line risk owner under the Group’s risk management framework at the appropriate level, e.g. Country
• Ensure all necessary external legal and regulatory controls are in place from initial migration through service provisioning for Technology
• Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the Group’s ability to remain within risk appetite.
• Responsible for business continuity planning for the country/region and plans in sync with the GSSCs
• Ensure risk metrics are actively reviewed along with the Risk & Control Function

Governance

• Support the Cluster CTOO to implement group policies and procedures in the region
• Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines.
• Ensure adequate change management process is in place to govern Technology Change Management as well as Project Change Management
• Establish working relationship between COOs and maintain close exchange via an agreed format
• Fully accountable and own regulatory audit/inspections on Technology teams in region as well as in offshore service centres
• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters. Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal
• CEO
• COO
• Business CIOs
• Business – Direct interaction with Country Management Team (CMT) and direct reports to discuss strategic initiatives, contribute to business strategy and communication of Group Technology strategy and initiatives
• Audit
• Risk teams/committees
• CFO
• Group Technology
• Risk Committee (CRC)
• Legal and Compliance (regulators)
• Human Resources
• Strategic Sourcing and Vendor Management
• Group Systems Development – on roadmap, new initiatives & project status, local implementations
• Group Technology Production Services – on run matters and status, problem and change management
• Group Technology Finance
• Group Technology Project Management Office

External
• Local regulators and other government departments/officials
• Clients
• Industry partners, Banking Associations, etc
• Relevant Exchange and Cyber Security Forum
• Relevant banking associations
• Local software and hardware vendors

Our Ideal Candidate

· ​​​7+ years of Experience in Retail banking or Equivalent in a Banking & Finance Industry.

· Certification in Service Management (Desired)

· Understanding of Cloud Hosting, such as Infrastructure as a service, Platform as a service and Software as a Service.

· Excellent Communication Skills

· Good understanding of country Regulatory Landscape

Role Specific Technical Competencies

· Service Management

· Retail Products

· Digital Enablement

· Emerging Technologies

· Advanced analytical Skills

· Regulatory TRM Framework

· Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Owns and drives incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents

• Establishes strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios

• Adheres to critical process and procedure, and appropriate escalations in support of production incidents

• Applies technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution

• Distributes clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences

• Supports follow-the-sun model and partners with global Major Incident Management (MIM) team. This role is based in Singapore with a 12hours shift pattern, from 7:30 am to 07:30 pm Singapore time

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 3 years of experience in Incident Management, IT Service Delivery, IT Service Desk, IT Operations in an enterprise scale environment

• Strong ability to think and act independently to resolve production issues, and act with sense of urgency and agility

• Advanced analytical skills and displays history of achieving goals in a high-performance environment

• Ability to multitask in a fast-paced environment utilizing multiple tools

• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Preferred qualifications, capabilities, and skills

• Knowledge of ServiceNow, JIRA, AWS Cloud, Kubernetes and monitoring tools (Splunk, Dynatrace, etc)

• Preferred ITIL certified, Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=eec034a9aec81d190b3f6d2c9f2c2087

Responsibilities

• Drive and Manage analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.
• Participate in projects for the implementation and development of the ERP system.
• Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.
• Formalise the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.
• Supporting Proof of Concepts (PoC) delivery and pilot design.
• Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product.
• Preparing resellers on the technical aspects of selling solutions practices and procedures.
• Preparing Professional Services for efficient installations – professionally managing.
• Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

• Bachelor’s Degree or Master’s degree
• Minimum 5 years of experience in sales and presales especially on the Software development ERP Projects and Finance system.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Implementation experience in ERP Procurement Cloud, Accounts Payable, Invoice Scanning & Matching, Expenses, Tax, Subledger accounting, Approvals Management, data schemas to assist with migration of data from legacy systems and standard / non-standard approach to integration related to finance modules and enabling and reporting from finance modules using standard OTBI functionality
• Experience with Oracle Integrations Cloud (OIC) including Visual Basic Cloud Service, Process Cloud Service, Integration using Oracle Fusion SOAP Services and REST APIs
• Experience in building custom Cloud applications/extensions using Visual Builder Cloud, APEX
• Experience in building OTBI Reports, Analytics, Dashboards, BIP reports, ESS Jobs and Oracle Analytics Cloud
• Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.