Key Responsibilities

• Undertake projects related to IT infrastructure (physical and virtual servers, storage, network, on-premises, and cloud), i.e., systems provisioning, installations, configurations, as well as monitoring and maintenance.
• Plan, gather requirements, design, implement, test, troubleshoot systems as per system requirements for new or existing systems.
• Provide technical support and advice to users on systems-related issues or queries.
• Perform systems administration/maintenance and work toward continuous optimization of systems performance.
• Standby with on-call availability with varied shifts, including nights, weekends, and holidays during critical cutovers; provide L2 support onwards.
• Improve governance (policies, standards, guidelines) for successful delivery outcomes, e.g., industry compliances, delivery frameworks/playbooks, post-mortem reviews, documentation.
• Work closely with all technical groups to onboard technical knowledge of solution offerings, inclusive of vendors and partners as needed.
  

Qualifications/Experience/Knowledge

• Diploma/Degree or other equivalent qualifications.
• At least 5 years of experience in:Practical experience working on OpenShift or Ansible on customer projects.
• Proven ability to design, implement, and support infrastructure projects:Technical knowledge of on-premises (data centres, virtualization, security) and cloud ecosystems, especially RedHat OpenShift and Ansible across technologies.
• Technical knowledge of the infrastructure stack, i.e., x86, Unix, storage, networks, security, servers.
• Experience handling IBM, Dell, and HP servers.
• Solid understanding of IT lifecycle management.
• Knowledge of ITSM, including ,Incident Management, Problem Management, Change Management, Asset Management and Patch Management.
• Strong problem-solving skills with the ability to prioritize and manage multiple tasks.
• Strong interpersonal and stakeholder management skills with the ability to coordinate between technical and business teams.
• Ability to interact effectively with various levels of internal and external stakeholders in both written and verbal forms.
• Demonstrated project management experience, handling multiple projects simultaneously.
• Ability to efficiently understand client organizations and their business models to tailor relevant processes to privacy requirements.
• Added Advantages
• ITIL Certification.
• CKA Certification.
• RHCE Certification.
  

Job Responsibilities

• Management of daily operations.
• Monitor and review Ops/vendor performance to enhance customer experience. Example, daily meeting with ops/vendors to review results and work on improvement plan.
• Organizing, attending and participating in stakeholder meetings.
• Create regular or ad-hoc reporting based on business requirements. Keep track of resolution, action plans and status update.
• Documenting and following up on important actions and decisions from meetings.
• Recording Minutes of Meeting and disseminate to desired stakeholders.
• Review existing processes and work with process team and vendors to enhance processes for better customer experience.
• Preparing and documenting of Standard Operation Procedures.
• Identify and enhance efficiencies to improve on the operations and customer’s experience such as reporting
• Training and briefing the staffs on any changes of SOPs.
• Undertaking project tasks as required.
• Ensuring projects adhere to frameworks and all documentation is maintain appropriately for each project.
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.

Requirements

• Minimum of 3 years relevant working experiences with tertiary qualification.
• Exceptional verbal, written and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge file management, transcription, and other administrative procedures.
• Ability to work on tight deadlines and meet deadlines.

Join AsiaPac Technology as a Presales Solution Consultant!

Drive innovation in network and security solutions with top technologies like Cisco/Meraki, Palo Alto, Fortigate, and SASE. Collaborate with clients to design tailored IT strategies, lead pre-sales activities, and deliver impactful solutions through POCs and demos.

We’re seeking a CCIE-certified professional with 8+ years of experience in network and security, including at least 3 years in presales. Strong communication, problem-solving skills, and expertise in cutting-edge architectures like SASE are essential.

Be part of a dynamic team shaping the future of IT solutions.

Key Responsibilities:

• Drive pre-sales activities in support of company sales growth and strategy for Network and security solutions e.g. Cisco/Meraki, Palo Alto, Fortigate, SASE stacks, CheckPoint
• Engage the customers the company would like to acquire with the support of the sales/marketing team and vendors to generate and engage these leads to present the company value proposition.
• Engage, Present, Analyse, Propose, Negotiate and Convert qualified prospects into deals
• Translate client requirements into solutions, and confident with an ability to handle pressure in critical situations by always ensuring that client requirements are met i.e., solutioning, POC verification, and traditional IT cloud solution design for public cloud projects
• Work with the PMO, project and services delivery team to develop business proposals, scope of work and costing within certain gross margins before presenting to the clients.
• Keep abreast and insight of competition, competitive issues and products.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g., industry compliances, delivery frameworks/playbooks, port-mortem reviews
• Cross Group Collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
• Support sales for all technical demo and Proof Of Concept (POC) requirement

Qualifications/Experience/Knowledge:

• Must be certified in CCIE (Enterprise Infrastructure or formerly known as Routing and Switching).
• Education/Qualification – Degree or other equivalent
• Work Experience – At least 8 years of experience
• At least 3 years of presales
• At least 5 years of network and security experience
• Technical/Professional Skills
• Design, Implement and support networks and security
• Technical knowledge of network architecture and security, routers, switches, provisioning, firewalls, SASE
• Well versed in rules, policies, ports, blocks and VPN technologies
• Hands on expertise with networking solutions e.g. Cisco/Meraki, HP, CheckPoint, Radware, Fortinet or equivalent
• Technical knowledge of cloud network architectures
• Technical knowledge of Security By Design Framework
• Experienced with newer Security principles like SASE (e.g. zScaler, ForeScout, BeyondTrust, Crowdstrike/Carbon Black, Cisco Umbrella/Duo)
• Possess problem solving skills and able to prioritise and manage multiple tasks
• Strong communication skills
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms
• Ability to efficiently understand client organisations and their business model and to tailor relevant processes to privacy requirements
  

Join AsiaPac Technology Pte Ltd as an Apple Field Engineer!

Are you passionate about cutting-edge Apple technology and delivering exceptional customer service? At AsiaPac Technology, we’re looking for driven individuals to join our team as Apple Field Engineers. You'll have the unique opportunity to work hands-on with Apple products, including MacBooks, iMacs, and iPads, providing top-notch onsite repair and IT support to our valued clients.

As part of our dynamic team, you'll tackle exciting challenges like troubleshooting macOS issues, setting up new Apple devices, and managing field service activities. Your contributions will directly impact our clients' success while enhancing your skills in a fast-paced, tech-driven environment.

We value independence, a problem-solving mindset, and a willingness to grow. Whether you’re experienced in Apple product repairs or eager to learn, we’ll equip you with the tools to thrive. Familiarity with GSX/ATLAS operations is a bonus!

Why join AsiaPac Technology?

• Be part of a leading tech solutions provider.
• Grow your expertise with Apple’s ecosystem.
• Collaborate with a team that values innovation and professional development.

Take the leap and power your career with AsiaPac Technology! Let’s shape the future of IT solutions together.

Job Responsibilities:

• Onsite repair for Apple products, including MacBooks, iMacs, iPads, and related peripherals.
• Support end users onsite and remotely to resolve Apple-specific IT issues.
• Assist in setup of new Apple devices and installation of macOS and standard applications.
• Troubleshooting of problems encountered by end users on Apple devices.
• Provide Level 1 support for Apple-related IT needs.
• Deliver front-line support for field service activities aligned with customer requirements.
• Update service records in the database promptly and accurately.
• Perform asset tagging for Apple devices.
• Conduct rework and deployment for Apple products as required.
• Respond to customer inquiries and feedback professionally.
• Adhere to health and safety policies during all field service activities, ensuring risk control measures are followed.
• Provide detailed and accurate reports to team leaders or technical support to facilitate informed decision-making on resolving product issues.
• Undertake ad-hoc duties as assigned.

Job Requirements:

• Minimum qualification: Nitec in Infocomm or related field.
• Ability to work independently, self-motivated, and diligent.
• Willingness to learn Apple-specific skills, with familiarity in the macOS environment.
• Experience in troubleshooting and repairing Apple products is an advantage.
• Strong analytical and problem-solving abilities.
• Proficiency in written and spoken English is essential.
• Effective communication skills.
• GSX/ATLAS operations experience is good to have.

Responsibilities:

• Assist the Operations Manager to oversee the daily operations including managing team KPI results.
• Supervise field resource work progress daily whereby ensuring jobs completion and closed timely.
• Take ownership and lead team leads including process and workflow design, service operations and field service resource management.
• Drives Internal Team and Contractual Service Level Management targets, recovery and improvement plans.
• Provide leadership guidance on service delivery process in accordance to service contract and deliverables.
• Ensure service quality in all aspects of service delivery, including customer satisfaction and team morale.
• Manage team's RACI, roles and responsibilities, workload, training roadmap.
• Manage internal resources and external partners workers including service quality and performance against targets.
• Conduct regular operational reviews with service team or team member in identifying issues and tracking till resolution.
• Provide assistance and advise field resources including handling of escalation cases.
• Manages work related escalations with client and internal stakeholders when required.
• Prepare operation reports and share analysis findings with customers.
• Understand customers’ requirements and needs. Build strong relationships with customers.
• To participate in work meetings with management team and external customer team.

Requirement:

• Min 3 years of related experience in corporate envinroment
• Experience in managing end user support envinroment
• Strong leadership and management skills
• Excellent problem-solving skills
• Strong communication

other information:

• Working location: Raffles Place

The C++ developers maintain our trading/research capabilities in global markets and innovate how we do them. Developers are expected to take on multiple roles - including gathering requirements, development, testing, performance monitoring, and build and release management. We are searching for talented developers to fill future positions.

*You may be required to do an internship first which will be evaluated for a full-time offer.

Responsibilities

• Optimizing the performance of various components of the trading system
• Maintaining and enhancing backtest simulator
• Exploring big-data infrastructure for research
• Exploring execution algorithm research

Qualifications

• Pursuing a Bachelor’s or Master’s degree in computer science or engineering related field and graduating between Dec 2024 to Aug 2025
• Familiar with modern C++ (11, 14, 17 or 20)
• Strong background in algorithm, data structures and/or operating systems-related topics (memory management, scheduler, I/O etc.)
• Ability to quickly learn new concepts or technologies
• Ability to write sizable applications and manage complexity
• Linux experience
• Effective communicator and decision maker

The following are bonuses

• Knowledge of automated trading system
• Basic knowledge in operating system concepts: threads, processes, context switch, virtual memory etc.
• Basic knowledge in applied computer architecture concepts: SIMD, superscalar execution, memory/instruction latency vs bandwidth
• GPU programming experience (NVIDIA CUDA framework: basic understanding of blocks/threads launch config, shared memory, latency hiding etc.)
• Experience in competitive programming

The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate technical information clearly to non-technical staff.

Key Responsibilities:

• Provide and maintain exceptional customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Qualifications:

• Diploma in computer science, Information Systems, or a related field.
• Minimum of 3 years of experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• In-depth knowledge of PC hardware, operating systems (Windows, macOS), software applications, and a basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.

The Trading Support Engineer is primarily responsible for managing DTL’s trading environment and ensuring that everything runs smoothly. This involves configuring, monitoring and optimizing the firm’s trading with a focus on risk management and control. We are looking for dependable individuals with a can-do attitude and exceptional attention to detail.

The team oversees core operational processes and participates in projects and initiatives that will help streamline critical workflows. As a Trading Support Engineer, you will be able to gain extensive exposure to market access, trade monitoring, process optimization, system enhancement, alpha management and automation.

Responsibilities

• Monitor global trading activities and analyze and troubleshoot issues that may arise in the normal course of business in a timely and accurate manner
• Develop tools for trading analysis and trading procedure automations that helps monitor the live trading
• Work collaboratively with researchers and developers and be their first line of support for any queries
• Identify opportunities to automate and streamline legacy processes to enhance productivity and controls

Qualifications

• Degree in business analytics, computing, data science, quantitative finance or related fields
• Proficient in Python scripting
• Comfortable with Linux (from support/ monitoring perspective)
• Knowledge in the financial markets and trading
• Strong business judgment and ability to identify and escalate issues
• Quick learner with excellent problem-solving skills

The following are bonuses

• Understanding of market data/ order entry systems
• Open to work in night shift hours

Location: Chinatown / Potong Pasir
Working Hours: Mon-Fri, 10am – 7pm
Salary Range: $4000 - $4500
Benefits: Attractive benefits package

Job Overview:

We are seeking a dedicated and proactive Full-Spectrum Human Resources Executive to join our HR team. The ideal candidate will manage all aspects of human resources functions, including talent acquisition, employee relations, performance management, training, compensation and benefits, and HR compliance. The HR Executive will ensure that the company’s HR practices are aligned with business goals and legal regulations while fostering a positive and productive workplace environment.

Key Responsibilities:

Payroll Management:

• Administer the company’s payroll processing accurately and on time.
• Ensure compliance with tax regulations, statutory deductions, and employee benefits.
• Handle payroll inquiries and resolve discrepancies in a timely manner.
• Collaborate with finance to ensure proper accounting of salaries, bonuses, and reimbursements.

Work Pass Management:

• Manage work pass applications, renewals, and cancellations in compliance with government regulations.
• Ensure all employees have valid work passes and documentation required to work in the country.
• Keep up to date with changes in work pass regulations and policies, advising employees and management on the required processes.

Recruitment & Talent Acquisition:

• Lead end-to-end recruitment processes, including posting job ads, screening resumes, interviewing candidates, and extending job offers.
• Build strong relationships with external recruitment agencies and job portals to attract top talent.
• Conduct onboarding sessions and ensure a smooth integration of new hires into the company.

Employee Relations & Engagement:

• Provide support to employees on HR-related matters, including benefits, policies, and general workplace issues.
• Act as a liaison between management and employees to resolve conflicts or concerns.
• Organize employee engagement activities to promote a positive company culture.

HR Compliance & Record-Keeping:

• Ensure HR policies and practices comply with local labor laws and regulations.
• Maintain accurate and up-to-date employee records, including contracts, performance appraisals, and work passes.
• Prepare and submit reports for statutory filings and government audits as required.

Performance Management & Training:

• Assist in the performance appraisal process by coordinating timelines and ensuring managers conduct regular evaluations.
• Coordinate training programs and workshops to enhance employee development.
• Help in identifying skill gaps and recommending training initiatives to support career growth.

Benefits Administration:

• Administer employee benefits programs, such as medical insurance, annual leave, and bonuses.
• Ensure benefits are correctly processed and communicated to employees.

HR Reporting & Analytics:

• Generate HR reports, such as turnover, headcount, and training costs, and provide insights to management.
• Use HR analytics to assist in strategic decision-making for improving workforce productivity and engagement.

Requirements:

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certification (e.g., SHRM-CP, CIPD) is a plus.

Experience:

• 2-4 years of experience in an HR role with a focus on payroll, work pass management, and recruitment.
• Experience with HR software, such as HRIS and payroll systems.

Skills & Competencies:

• Strong knowledge of labor laws, HR policies, and best practices.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong organizational and time management skills, with the ability to manage multiple priorities.
• Proficient in MS Office applications and HR software systems.
• Problem-solving mindset and ability to work well under pressure.

Location: Chinatown / Potong Pasir
Working Hours: Mon-Fri, 10am – 7pm
Salary Range: $3000 basic + $1000 allowance + commission
Benefits: Attractive benefits package

Job Overview:

We are looking for a motivated and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for generating new business opportunities, building relationships with prospective clients, and supporting the growth of our company's market presence. This role requires strong communication skills, a passion for sales, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

Lead Generation & Prospecting:

• Identify and qualify potential leads through research, networking, and cold outreach.
• Actively seek out new business opportunities by contacting potential clients via phone, email, and other channels.

Sales & Client Acquisition:

• Conduct product presentations and meetings with potential clients to understand their needs and offer suitable solutions.
• Develop and maintain relationships with potential and existing clients to ensure continued business growth.

Market Research & Competitor Analysis:

• Research and analyze industry trends, market opportunities, and competitor activities to identify potential areas for business growth.
• Maintain an understanding of the company’s products and services to effectively communicate their value to clients.

Collaboration & Support:

• Work closely with the sales and marketing teams to align strategies and ensure the smooth execution of business development plans.
• Assist in the preparation of sales proposals, presentations, and follow-up materials for clients.

Sales Reporting & Tracking:

• Maintain accurate records of all leads, interactions, and sales activities within the CRM system.
• Provide regular updates and reports on business development progress, including sales performance, pipeline, and forecasting.

Customer Relationship Management:

• Ensure high levels of customer satisfaction and address client queries and concerns in a timely and professional manner.
• Assist with client onboarding and facilitate smooth transitions for new customers.

Requirements:

Education:

• Diploma or Bachelor’s degree in Business, Marketing, Sales, or a related field.

Experience:

• 1-3 years of experience in business development, sales, or a related field

Skills & Competencies:

• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with clients and prospects.
• Good understanding of the sales process and business development techniques.
• Motivated, target-driven, and able to work independently.
• Proficiency in using CRM software and Microsoft Office tools.

Location: Chinatown / Potong Pasir
Working Hours: Mon-Fri, 10am – 7pm
Salary Range: $4,000 - $6,000
Benefits: Attractive benefits package

Job Overview:

We are seeking a creative, results-oriented Marketing Manager to lead and execute strategic marketing initiatives aimed at growing our brand, engaging customers, and driving revenue. The ideal candidate will have expertise in digital marketing, content creation, and campaign optimization, and will be responsible for identifying market opportunities, building our online presence, and delivering measurable results through various marketing channels.

Key Responsibilities:

Strategic Marketing Planning & Execution:

• Conceptualize, develop, and implement comprehensive marketing strategies aligned with the company’s goals.
• Collaborate with cross-functional teams to ensure marketing plans support overall business objectives.

Customer Insights & Opportunity Identification:

• Identify customer pain points and market opportunities that the company can address through innovative marketing campaigns and product offerings.
• Regularly analyze customer feedback and market trends to adjust strategies accordingly.

Digital Presence & Online Marketing:

• Engage and grow our digital presence through a variety of online and offline channels, including websites, social media, search engines, email campaigns, and more.
• Utilize SEO, SEM, and paid advertising to boost visibility and drive traffic.

Content Creation & Distribution:

• Create and manage high-quality content for various platforms, including social media accounts, blogs, graphics, and videos, ensuring they align with the brand’s voice and tone.
• Develop marketing assets for distribution through emails, websites, landing pages, and social media channels.

Campaign Monitoring & Optimization:

• Monitor, analyze, and optimize marketing efforts to improve performance metrics, customer engagement, and ROI.
• Use analytics tools to track the success of campaigns and adjust tactics for continuous improvement.

Collaboration with Partners:

• Work with external partners to create joint marketing campaigns aimed at increasing exposure and driving results.
• Ensure alignment of brand messaging and maximize return on investment from joint initiatives.

Market Research & Competitive Analysis:

• Conduct in-depth market research on industry trends, consumer behaviors, and competitors to keep marketing strategies competitive and innovative.
• Provide regular reports on findings and actionable insights to inform future strategies.

Brand Building & Positioning:

• Build brand awareness and develop strategies to position the company as a leader in the market.
• Ensure consistent and effective branding across all channels, maintaining alignment with the company’s values and mission.

Sales & Lead Generation Support:

• Support sales teams by generating qualified leads through targeted marketing campaigns.
• Assist in lead nurturing efforts and convert prospects into loyal customers.

Requirements:

• Education:
  Diploma or Bachelor’s degree in Marketing, Business, or a related field.
• Experience:
  Minimum of 3 years in marketing strategy, management, or a similar role, with a proven track record in digital marketing, including SEO, SEM, PPC, and social media.
• Skills & Competencies:
  Strong understanding of SEO, SEM, and PPC strategies.
  Hands-on experience with social media platforms and content creation tools.
  Experience in managing email campaigns and analyzing ad performance to optimize for ROI.
  Excellent communication skills, both verbal and written.
  Ability to work in a fast-paced environment while managing multiple projects simultaneously.

Why Join Us?

• Competitive salary range and attractive benefits package.
• Opportunity to lead creative and innovative marketing campaigns.
• Work in a dynamic and collaborative environment in a growing company.

Exciting Opportunity: Join Our Dynamic Team as a Human Resources & Content Specialist!

Location: Potong Pasir / Chinatown | Work Hours: Monday – Friday, 10 AM – 7 PM | Salary: $4000 - $6000 + Attractive Benefits

We’re looking for an enthusiastic and creative individual to be an integral part of our vibrant team! If you have a passion for both Human Resources and Social Media, this is the perfect opportunity for you to grow and make a real impact in a thriving organization.

What You’ll Be Doing:

• Full-Cycle Recruitment: You’ll take charge of the entire recruitment process – from writing engaging job ads to conducting interviews and making selections that help build our dream team.
• Seamless Onboarding: Lead the way by ensuring new employees feel welcomed and equipped for success with smooth onboarding and integration processes.
• Supportive Employee Development: Assist with performance appraisals and offer guidance on benefits – helping employees grow and succeed at every stage of their journey with us.
• Training & Growth: Play a pivotal role in shaping the future of our team by managing training and development programs.
• Addressing Employee Concerns: Be a trusted point of contact for employees, handling complaints and grievances with professionalism and care.
• HR Administration: Assist with payroll, benefits administration, and keeping employee records organized and up to date.
• Creative Content Creation: Bring your creative flair to the table by producing compelling content for social media platforms (Facebook, Instagram, TikTok, LinkedIn, and more!). Work with the marketing team to plan and execute exciting content strategies, product launches, and promotional events.

Why Join Us?

• Inspiring Work Culture: We believe in a culture of openness, collaboration, and innovation where your voice matters and your ideas are valued.
• Learning & Growth: Whether it’s through professional development programs or exciting challenges, there’s always room to learn and grow with us.
• Attractive Benefits: Competitive salary package, comprehensive benefits, and a supportive work environment that promotes work-life balance.

What We’re Looking For:

• Education: Diploma in Human Resources, Business Administration, or a related field.
• Experience: Proven work experience in recruitment and HR roles. Experience in live stream content creation is a plus.
• Skills: Knowledge of office management systems and HR procedures, strong communication skills, and proficiency in social media platforms.

If you're passionate about both people and content, this role offers the perfect blend! You’ll not only contribute to a positive and dynamic work environment but also get the opportunity to explore your creativity by managing exciting social media content. It’s a role that’s both rewarding and fun, offering variety and endless opportunities to grow.