About the Job

The Quality Department plays a very important role in Cyrus in maintaining the quality management system and driving quality improvements to deliver high quality products for our customers. You will be working closely with the Assistant Quality Manager on Quality Management System (QMS) and suppliers’ management.

Your key responsibilities are as follows:

- Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms, etc.) to ensure system compliance and ready for Management Review.

- Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits.

- Coordinate with internal stakeholders to participate in customer or supplier audits for compliance

- Review audit findings and develop action plans to drive continuous improvements.

- Generate and review quality reports on suppliers’ performance and work with suppliers to address non-conforming materials, and drive for continuous improvement.

- Issue and follow up on Supplier Corrective Action Request (SCAR) to suppliers, monitor and review SCAR effectiveness for timely closure.

- Support the qualification of new suppliers to maintain a healthy pipeline of qualified suppliers to meet Cyrus production requirements.

- Maintain and conduct regular review of calibration and preventive maintenance for equipment.

- Responsible for quality issues arising from production and customer feedback, and collaborate with the production team to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation.

- Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance.

- Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness.

- Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements.

Your areas of knowledge and expertise that matter most for this role:

· Diploma in quality management / Engineering / Manufacturing or related field

· Minimum 3 to 5 years of relevant working experience in handling audits and ISO documentation in manufacturing industries.

· Knowledge in Supplier Management

· Knowledge of quality Management Standards such as ISO 9001, 14001, 13485 and ISO 22301.

· Knowledge in Potential Failure Mode Effect Analysis (PFMEA), Control Plans .and Gage Repeatability & Reproducibility (GR&R)

· Familiar with 8D and 5W problem solving methodology.

· Good communication and presentation skills

· Organized and detail oriented.

· Positive attitude with ability to multi task.

· Independent, takes initiatives and able to work with minimum supervision.

· Good team player with good initiatives and ability to work independently.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Assistant Project Manager

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To execute project assigns and able to do run multi projects.
• To attend meeting, brief & check designers drawing to update and revise correctly.
• Attend technical meeting & discuss to resolve site problems.
• Highlight all major milestones and deliverables to ensure meet dateline.
• Able to do basic timeline and schedule to client.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Safety coordinator.

Job Requirements

• Possess Bizsafe Level 2 (Risk Assesment certificate)
• Safety coordinator certificates and managing work at height cert is essential.
• Able to prepare RA, SWP, MOS, FPP independently.
• Follow up closely for revision and submit till approval.
• Well verse in PC skills, able to understand software system on-line for submissions

Job Responsibilities

• Coordinate with clients to apply for Permit to work or arrange installation with client.
• Able to go on site to assist safety documents if required.
• To assist in ad-hoc jobs assign by company.
• To conduct tool box meeting as and when required with workers.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Purchaser.

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To seek for quotation of regular materials and raise purchase order.
• To compile all paid and unpaid supplier bills for payment and filing.
• To key in all supplier invovice for accounts to do GST.
• Able to work indepently and find ad-hoc products suppliers.
• Assist to arrange drivers for collections & pick up.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a sales support Admin.

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To prepare delivery order and memo forms for daily works.
• To follow up with client for date of delivery and or installations.
• To assist to brief and arrange teams for delivery and or installations.
• To arrange for drivers to assist in collection/pick up or delivery.
• Ad hoc admin jobs assign.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website - https://www.audax.io

What you will be doing:

We are seeking a skilled UI/UX Lead Designer with hands-on experience to drive the design strategy for web portals while providing consultancy for mobile design within our Banking-as-a-Service (BaaS) product. This role emphasizes crafting intuitive and accessible digital experiences for web platforms while aligning mobile designs with the principles of our UI-less SDK.

Responsibilities:

• Develop and execute user experience strategies tailored to web portals, aligning with organizational goals and user needs.
• Conduct user research and usability testing to gain insights and validate designs for web platforms.
• Design wireframes, prototypes, and high-fidelity mockups, maintaining visual consistency and usability standards for web portals.
• Stewardship of cross-platform (web and mobile) design system, maintaining visual and UX consistency/standards.
• Advocate for accessibility and inclusivity by ensuring designs comply with WCAG guidelines and meet diverse user needs.
• Collaborate with cross-functional teams to define design requirements, present concepts, and ensure alignment with business objectives.

What you need to be successful in this role:

Mandatory Skills

• Bachelor’s degree in design, HCI, or related field
• Certifications in Interaction Design or Usability testing
• Minimum 6 years of hands-on UI/UX design experience, with a strong focus on web portals/ apps. Experience in fintech, BaaS, or enterprise platforms is a plus.
• Proficiency in Figma: Expertise in creating wireframes, prototypes, and high-fidelity designs, including collaborative workflows and design system creation.
• Accessibility Standards Expertise: Strong understanding of WCAG compliance to design for inclusivity across mobile and web platforms.
• Design System Development: Proven experience in developing and maintaining scalable design systems for web portals and mobile consultancy.
• HTML, CSS Fundamentals: Basic hands-on knowledge of front-end technologies to ensure seamless collaboration with developers.
• User-Centered Design Principles: Demonstrated ability to design intuitive, user-friendly web interfaces aligned with usability best practices.
• Familiarity with Agile principles and methodology, integrating design processes into sprint cycles and iterative development.
• Strategic Collaboration: Strong ability to work seamlessly with cross-functional teams, articulate design concepts effectively, and influence decision-making.
• Creative Problem-Solving: Innovative and user-centered approach to address complex design challenges while aligning with business goals.
• Time Management & Adaptability: Skilful in prioritizing tasks and delivering high-quality outcomes in dynamic, fast-paced environments.

Desired Technical Skills

• Cross-Platform Design Knowledge: Understanding design nuances for both web and mobile platforms, guiding mobile consultancy where needed.
• Usability Testing Tools: Experience with tools like Maze or Optimal Workshop for conducting user testing and gathering actionable feedback.
• Prototyping Skills: Advanced abilities to demonstrate complex user interactions and flows through interactive prototypes.
• Animation Skills: Experience with 2D animation in After Effects and export using BodyMovin/Lottie.
• Agile Design Integration: Proficiency in embedding design workflows into Agile frameworks, including sprint planning and iterative cycles.
• Front-End Collaboration: Basic knowledge of JavaScript or React to facilitate efficient design-to-development handoff.

As a globally integrated professional services organization, EY is helping our clients capitalize on transformative opportunities through our four core services of Assurance, Consulting, Strategy & Transactions and Tax.
At EY, you’ll have the chance to build a career as unique as you are, on a global scale, in an inclusive culture and with leading technologies. And we’re counting on your unique voice and perspective to help EY become even better, too.

About the Opportunity

Digital technology has revolutionized the financial industry, empowering financial institutions to innovate services, expand global market reach, and personalize the customer experience. At the same time, this digital transformation has significantly amplified technology and cyber risks, given the intricate IT ecosystems of interconnected and interdependent systems.

As a Technology & Cyber Risk professional with Financial Services, you will play a pivotal role in guiding our clients through the complexities of technology and cyber risks associated with their digital transformation journeys. Your capabilities will be crucial in helping them safeguard their digital assets, strengthen technology & cyber resilience, and comply with regulations.

Your Key Responsibilities

• Manage a team of technology & cyber risk professionals
• Assess the design adequacy and operating effectiveness of technology control measures
• Identify systemic and thematic technology related risks
• Advise clients on regulatory matters pertaining to technology & cyber risk
• Share perspectives and insights on emerging trends, regulatory changes, and industry developments in technology

Our Expectations

• Stay abreast of emerging trends, regulatory updates, and industry developments in technology
• Lead technology audits and risk assessments of financial institution clients and service providers
• Possess a working knowledge of current technologies and possess strong project management, analytical and team collaboration skills.

Qualifications & Credentials

• Bachelor’s degree in Computer Science, Computer Engineering, Cybersecurity or related disciplines
• Professional certifications such as CISA, CISSP, OSCP or CCNE are preferred
• Familiar with MAS Technology Risk regulations, NIST, ITIL or other relevant technology risk frameworks

We welcome applications from IT professionals interested in IT Audits, Technology Risk Management or IT Regulatory Compliance.

Join us and play a pivotal role in safeguarding the digital future of the financial industry.

Responsibilities

• Site Product Manufacturing and Release Support. Provide front line support to the product manufacturing process analytics, release testing and working with the QC teams (internal sites), or in close collaboration with CDMO Analytical Expert counterparts, focusing on the testing methods for each batch, their release on time and in compliance with the batch and analytical procedures instructions and quality requirements.
• Qualification & Validation. Support the execution of analytical methods qualifications and/or validations, re-validations, Annual Monitoring Batch (AMB) and short-term improvement projects, liaising with all the relevant parties at shopfloor (internally) or CDMO manufacturing team (externally) to ensure accurate execution. Review and ensure that qualification / validation protocols and report are technically correct and in compliance with all applicable international guidelines and requirements. Ensure protocols are executed, as intended.
• Technical improvement execution. Execute analytical methods improvements and support methods development for additional product and/or process related characterization studies.
  Ensure that process technical batches generate sufficient analytical methods knowledge by thoroughly testing critical variables (e.g., DOE, QbD, PAT).
• Primary packaging closure assessment during changes. Drive the qualification and/or validation of primary packaging materials testing methods including the design of container suitability studies for the assigned product(s). Evaluate and ensure, in case of packaging change, that the primary packaging closure - including materials - are sufficient to ensure stability of the product and do not deteriorate quality.
• Assure consistency of Analytical Testing Procedures. Ensure that all critical and significant parameters are within written Instruction (e.g., Testing procedures, Validation Plan), sufficient and appropriate for the product. Derive in collaboration with the internal sites (QC team) / CDMO analytical team, the upper and lower control limits for each product analytical methods (where relevant), as part of the CPV program launch for all products
• Deviation, Out of Expectation, Out of Specification, complaint handling. Lead and/or support the GPS organization with all product and process related analytical investigations and deviations including complaints, Out of Expectation, Out of Specification, in partnership with internal / external site analytical teams. Use scientific and statistical knowledge to analyze data to provide process understanding, and to identify root causes of product and process failures.
• Annual Product Reviews and Product Quality Reviews. Be highly knowledgeable of product and process trends by providing input to Annual Product Reviews and Product Quality Review for analysis and for driving process technology innovations. Be a resource to other departments as Subject Matter Expert for the product and process knowledge.

Requirements

• BSc. In Pharmacy, Pharmaceutical Technology, Chemistry, Engineering, or equivalent scientific degree. Desirable MSc. or equivalent experience.
• Minimum 5 years experience as QC/IPC laboratory scientist of pharmaceutical /chemical GMP environment, or analytical methods development scientist.
• Basic knowledge of current CPV / OPV product and process data analysis and monitoring tools and usage
• Fundamental understanding of international regulatory requirements across multiple health authorities is a plus.
• Fundamental understanding of standard pharmaceutical analytical testing and methods development.
• 5S / 6S Lean Six Sigma Certification.
• Fluent in Japanese speaking a plus to liaise with Native Japanese stakeholders and headquarter.
• 1 year contract with full benefits (21 days annual leave, medical + completion bonus), MNC with possibility of conversion.
• Job Reference: L84839Y3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description

Key Responsibilities

1. Design or modify electrical/electronic engineering assemblies, layouts/schematics and/or detailed drawings/specifications of difficult scope
2. Problem identification and troubleshooting a variety of complex electrical problems with limited supervision
3. Define, coordinate, perform and generate engineering test reports with limited supervision
4. Perform engineering analysis of difficult scope with limited supervision
5. Technically lead and/or executes engineering projects, including development of key suppliers
6. Implements concepts for variety of complex product issues and electrical solutions of difficult scope
7. Generate electrical product specifications
8. Specify and review engineering documentation

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Key Responsibilities

Perform engineering analysis under general supervision

Design or modify mechanical engineering layouts/schematics and/or detailed drawings/specifications of moderate scope under general supervision

Perform and document engineering tests under general supervision

Generate related alpha/gamma documentation for product release under general supervision

Coordinate the procurement and assembly of mechanical components/equipment and identify sources of critical parts and subsystems to resolve moderately complex technical issues

Troubleshoot a variety of mechanical problems of moderate difficultly under general supervision

Implement concepts of moderate product issues and mechanical solutions of moderate difficulty

May be responsible for the design, development and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies and final assemblies throughout the product life cycle

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

• Overall 5-8 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required
• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto
• Experience as a Security Incident Responder or SOC analyst/manager
• Hands on experience in Symantec Endpoint Protection Manager.
• Good in SEP configuration and troubleshooting endpoints.
• Good in SEPM policies configuration SEPM up gradation from old 11.x to 12.x new version.
• Generating AV Compliance Report.
• Threat log analysis and event Monitoring Certificate Management L2/L3 Venafi Trust Platform.
• Sharing reports with stakeholders/clients Endpoint Security L2/L3 Symantec Endpoint Protection.
• Hands-on to Manage Windows Defender ATP capabilities.
• Good knowledge in XDR .
• Should have expertise knowledge on ADR, SCCM configuration, WSUS configuration and AAD configuration.
• To manage AV policy, ASR policy, EDR policy and Firewall policy.
• Hands-on to manage Co-managed devices from console.
• Knowledge to Query Advanced hunting and to create Custom detection rules.
• Knowledge on Next gen Antivirus, EDR, Device Control.
• Knowledge on Threat hunting & Intel, Malware search & analysis.
• Knowledge on Managing and protecting identities in Azure AD.

Astek has an opening of a Data Management Analyst role.

• Conduct data analysis to identify inconsistencies, trends, and areas for data improvement in a financial services environment.
• Lead and manage data reconciliation and quality checks, ensuring the integrity of financial data by implementing, monitoring, and troubleshooting data processes.
• Handle data issue management, ensuring timely resolution and minimizing the impact on business operations.
• Utilize Oracle PL/SQL to manage, query, and analyze large datasets related to financial data.
• Perform User Acceptance Testing (UAT) for financial data-related applications, ensuring that the system is functioning as required and meeting the specified business needs.
• Monitor and manage Service Level Agreements (SLA), responding to queries from internal stakeholders and end-users in a timely manner.
• Provide comprehensive documentation support for both technical and functional specifications, including data models, data mappings, and process flows.
• Leverage investment data domain knowledge to ensure proper data management practices are followed in line with industry standards.
• Apply strong problem-solving and logical thinking to resolve data challenges and drive continuous improvement in data management processes.

Qualifications and Requirements:

• CAT-1 cleared/eligible candidate is required for this role (Only Singapore Citizen allowed)
• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field.
• Minimum 4 years of relavant experience
• Proven experience in data management in financial services firm is a must.
• Experience in data reconciliation, data quality checks, and issue management specific to financial data.
• Proficiency in Oracle PL/SQL for querying, reporting, and managing financial datasets.
• Extensive experience with UAT processes for financial applications and data systems.
• Solid understanding of investment data domain knowledge, including financial instruments, transactions, and reporting practices.
• Strong ability to manage SLAs and respond to inquiries from stakeholders and users in a timely and professional manner.
• Excellent problem-solving abilities, with an emphasis on logical thinking and attention to detail.
• Strong written and verbal communication skills for clear documentation and reporting.

Job Description

Key Responsibilities

Problem identification and troubleshooting a variety of difficult mechanical problems with limited supervision

Define, coordinate, perform, and document engineering test reports with limited supervision

Develop, design, or modify mechanical engineering layouts/schematics and/or detailed drawings/specifications of difficult scope

Perform engineering analysis of difficult scope with limited supervision

Technically lead and/or execute engineering projects, including development of key suppliers. Generate mechanical product specifications.

May be responsible for the design, development and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies and final assemblies throughout the product life cycle. Establishes standards across all operational processes

Specify and review engineering documentation

Implements concepts for variety of complex product issues and mechanical solutions

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

• Overall 5 Years of expereince in Tivoli Workload Scheduler (TWS), Jira and ServiceNow.
• Good handson knowledge in Batch Technologies. Tool: TWS Tivoli Workload Scheduler [Version: 8.6 above]
• Good hands-on experience in creating scheduling SAP, UNIX, LINUX, and WINDOWS jobs.
• Good hands on in administering TDWC TWS applications (Installation, Upgrade, uninstallation Troubleshooting)
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Capable of handling P1 incidents engage the right stakeholders for the fix.
• Knowledge in Dynamic agents concepts and configurations.
• Knowledge in Event rule management troubleshooting.
• Should be flexible to work in any shifts depending on the project requirements
• Starting and stopping system tasks, monitoring the system consoles for unusual conditions, and working with the system programming and production control staff to ensure the health and normal operation of the systems
• Expertise & knowledge to perform IPL and knowledge of HMC operations
• Experienced to support Production/LIVE environment in 24x7 support model

Responsibilities

• Work closely with team members (developers, product manager, customer support, and partners) to develop, test and deliver high quality products.
• Prevent, collect, analyze and track product defects.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Manage project dependencies and risk mitigation.

Minimum Qualifications

• 5+ years​ experience in automation testing development.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Experience in testing Webservice/Restful APIs and have a certain understanding of commonly used databases like MySQL.
• Good programming skills, hands on with at least one of the following languages: Java, Javascript, Python.
• Solid analytical and trouble-shooting skills.
• Good understanding of Agile/Scrum development methodologies as well as using collaboration tools, such as Jira, Trello, Slack, etc.
• Excellent interpersonal coordination and communication skills.
• Self-motivated, able to work independently as well as work as a team.
• Good exposure in a distributed/remote working environment.
• Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.

Preferred Qualifications

• Experience on performance testing is a plus.
• Experience with automation build up.
• Skilled use of at least one source code management tool: SVN, Git, etc.

Job Description & Requirements:

• Develop detailed manufacturing processes, including assembly procedures, testing protocols, and quality control checks.
• Create efficient process flows to minimize waste and maximize productivity.
• Continuously analyse and improve existing processes to reduce costs, increase yield, and enhance quality.
• Design and procure necessary manufacturing equipment and tooling.
• Determine the required production capacity and allocate resources accordingly.
• Plan and design the manufacturing facility layout for optimal workflow and efficiency.
• Oversee pilot production runs to identify and address potential issues.
• Validate processes to ensure they meet product specifications and quality standards.
• Implement quality control measures to ensure product consistency.
• Drive continuous improvement initiatives to enhance product quality and process efficiency.
• Investigate and resolve quality issues.

Requirements:

• Degree / Diploma in Mechanical/Electrical/Mechatronics
• 1-4 years of relevant experience preferably in Assembly of Equipment or Test area preferably in Semiconductor Industry
• Experience in maintaining the Quality of Work
• Knowledge of Material BOM’s
• Capable of understanding Engineering drawings for Mechatronics-assembly
• Experienced in Manufacturing Engineering Tools (5S, Process Flow, FMEA, System Risk Analysis, DMAIC, 8D, Control Plan, SOP, SOO, Work Instructions, Root Cause Analysis, Capacity versus Demand)
• Experience in Mechanical Fitting, Cable Routing and Installation of Equipment. Preferably in a Semiconductor Equipment Industry.
• Able to use Solid works to design simple fixtures / jigs
• Technical skills must include basic knowledge of mechanical/Electrical/Mechatronics
• Ability to work independently with minimal supervision

• Perform product assembly, equipment and machine sub-module assembly according to specifications
• Generate require documentation from Bill of Materials (BOM) and assembly drawings
• Running simulations or conducting basic analyses to support design decisions.
• Assisting engineers in creating and updating technical drawings, schematics, and other design documents.
• Support and involvement in PD, NPI and MP phases
• Generate PFMEA, technical reports and perform Failure Analysis (FA) on products
• Hand on electrical hard wiring & components installation
• Conducting research on new technologies, materials, or manufacturing processes that could benefit the project.
• Maintaining organized records of design documents, test results, and other relevant paperwork.
• Liaising with other departments such as manufacturing, quality assurance, and supply chain to ensure smooth collaboration.
• Perform 5S and ad hoc duties as requested

Roles and Responsibilities:

• Perform 3D/CNC programming & setting of Milling machine.
• Familiar with Fanuc Control System.
• Develops CNC programs to machine complex components from various materials like metals, plastics, or composites.
• Operates CNC machines like mills, lathes, or routers to fabricate prototype parts according to engineering drawings and specifications.
• Knowledge in machine tools, speed, feeds & insert technology.
• Designs and fabricates custom tooling and fixtures to hold and position workpieces during the machining process.
• Must have good knowledge on CNC manufacturing process, setting/programming/operating.
• Technical support on production issue including Design jigs & fixture for machining purpose with good knowledge in understand of manufacturing include re-design.
• Verifying conformance of finished parts to specifications, using measuring and inspection tools.
• Develops efficient machining processes to minimize production time and cost.
• Optimizes tool paths to reduce machining time and improve surface finish.
• Others ad-hoc duties assigned.

Requirements:

• Experience in operating CNC Mills & setting up.
• Good knowledge in milling tooling and machine process.
• More than 3 years in relevant experience in related field.
• Proficient in using Solidwork, Hypermill and CAD/CAM software

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

About the Job

The Logistics Department plays one of the most critical roles in managing part the assets in Cyrus. You will be joining a dynamic team managing and working closely with the Assistant Warehouse Manager to solve Logistics, warehouse operation issues, managing the inventory level and fulfil daily orders. You will also be required to implement new ideas to improve our logistics and warehouse operation processes.

Your key responsibilities cover the following 5 broad areas:

1) Receiving and Inspecting of Goods

• To verify the quantity of goods, inspect for damages and report discrepancies.
• To ensure proper handling and storage of goods.

2) Inventory Management

• To tidy and organise all inventory and maintain accurate records for accurate monitoring
• To conduct regular inventory checks and report discrepancies.

3) Order fulfilment

• To retrieve and pack shipment orders according to delivery schedules, and coordinate with inter-departments for deliveries and pickups.

4) Warehouse Organization

• To ensure inventory are well organised and stored at stipulated locations so as to achieve and maintain warehouse 5S standard.

5) General Support

• To initiate and collaborate on work improvements projects to improve processes and work environment.

Your areas of knowledge and expertise that matter most for this role:

· Secondary school, Higher Nitec, Diploma or 2years working experience in warehousing or environment.

· Basic understanding of Microsoft Office is required.

· Valid Forklift license is an added advantage.

· Knowledge of ERP/WMS system.

· Physical fitness to carry goods up to 25kg.

· Key attention to detail and monitoring of inventory quality.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.