We are seeking a Fractional Chief Information Officer (CIO) who will play a key role in guiding and shaping the IT strategy and architectural vision for the company. The CIO will help build the foundational IT infrastructure and align technology with the overall business objectives. This is a leadership role that requires deep expertise in IT architecture, systems integration, and strategic technology planning.

CIO (Fractional Chief Information Officer)

Responsibility

• IT Strategy & Roadmap Development:
• IT Architecture Design:
• ERP and MES Implementation:
• Data Analytics and Insights:
• Vendor and Stakeholder Management:
• Leadership and Change Management:
• Cybersecurity and Compliance:

Requirements

• Proven experience (10+ years) in senior IT leadership roles, including at least 3-5 years as a CIO or equivalent.
• Extensive experience in designing IT architectures, particularly in ERP and MES implementation, data analytics, and system integrations.
• Strong understanding of IT infrastructure, cloud computing, and enterprise applications in a manufacturing or engineering environment.
• Strong knowledge of ERP (e.g., SAP, Microsoft Dynamics, Oracle) and MES systems.
• · Hands-on experience with data analytics platforms (e.g., Power BI, Tableau, Qlik).
• Familiarity with IT security best practices and compliance regulations (e.g., ISO, GDPR, industry-specific standards).
• Experience with cloud-based solutions (e.g., AWS, Azure) and hybrid infrastructures.
• Ability to lead and manage IT teams, guiding them to deliver projects on time and within budget.
• Strong stakeholder management and communication skills, with the ability to influence senior leadership and cross-functional teams.
• Proven track record in managing change, ensuring technology adoption across organizations.
• Strong strategic and analytical skills, with the ability to align IT initiatives with business goals.
• Ability to see the big picture and design IT solutions that scale with the business.

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.

Preferred

• Experience in the manufacturing or precision engineering sector is a plus.
• Certification in IT architecture (e.g., TOGAF) or project management (e.g., PMP) is beneficial.
• Experience with both on-premise and cloud ERP/MES solutions.

We are representing our client (A leading provider of precision engineering solutions supporting a wide array of industries with innovative, high quality products - headquartered in Singapore) to identify suitable candidates for the role of Factional Chiel Information Officer.

Our client is in the process of designing and implementing a comprehensive IT roadmap to modernize and streamline their operations. This includes the deployment of ERP and MES systems, data analytics tools, and enhancing their IT infrastructure to support the company's future growth.

We regrets that only shortlisted candidates will be notified.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Technology Delivery Lead who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Technology Delivery Lead

Strategic Leadership:
• Develop and implement the strategic vision for the data analytics platform, ensuring alignment with organizational goals and objectives.
• Lead the design, development, and maintenance of a robust cloud data platform architecture, leveraging Databricks Lakehouse, AI, and ML technologies.
• Oversee the creation and promulgation of blueprints, roadmaps, and reference architectures for the data analytics infrastructure and services.
Program and Project Management:
• Manage a portfolio of data analytics projects, ensuring they are delivered on time, within
scope, and budget.
• Coordinate cross-functional teams, including business leads, system owners, architects,
engineers, and external vendors to deliver high-impact solutions.
• Implement robust project management practices, including risk management, stakeholder engagement, and performance tracking.
Technical Expertise:
• Provide expert guidance on data warehouse solutions, advanced analytics, data modeling, and the implementation of Databricks Lakehouse.
• Enhance cloud capabilities by developing and implementing cloud application patterns,
automating cloud services using infrastructure as code (IaC) tools such aCloudFormation and Terraform.
• Oversee the integration of diverse data sources, ensuring data quality and consistency, and
facilitate the transformation of data into actionable insights through AI and ML models.
• Architect and implement scalable and resilient data pipelines, ensuring efficient data
ingestion, processing, and storage in a cloud environment.
• Utilize modern cloud application architectures, including microservices, containerization, and
serverless computing, to optimize performance and cost-efficiency.
Compliance and Best Practices:
• Ensure compliance with industry standards, regulatory requirements, and best practices in cloud security, data governance, and access control.
• Monitor and audit cloud resources to ensure they adhere to security guardrails and best
practices.
• Develop and enforce policies and procedures for data management, ensuring the integrity and confidentiality of sensitive data.
Innovation and Continuous Improvement:
• Stay abreast of emerging technologies and trends in data analytics, cloud computing, AI, and ML.
• Drive innovation by researching and proposing new tools, methodologies, and frameworks to
enhance data analytics capabilities.
• Foster a culture of continuous improvement, encouraging team members to develop new skills and approaches to problem-solving.

Requirements
Education and Experience:
• Degree/Master’s in Computer Science, Information Technology, Computer Engineering, or equivalent.
• Minimum of 10 years of experience in data analytics, with at least 5 years in a leadership role managing large-scale data analytics projects.
• Proven experience with AWS cloud services, including setting up and managing cloud
infrastructure, and deep expertise in Databricks Lakehouse and AI/ML technologies.

Technical Skills:
• Proficiency in databases (e.g., Oracle, MS SQL, MySQL, Teradata, Databricks), data
repositories (e.g., data lakes, data marts).
• Experience in data modeling, data transformation, and statistical computing (e.g., R, Python).
• Deep understanding of machine learning (MLOps), data visualization (e.g., Power BI,
Tableau), and event-driven architecture.
• Expertise in cloud-native technologies and services, including microservices, serverless
computing, and containerization (e.g., Docker, Kubernetes).
• Strong knowledge of cloud data platforms, including architecture design, data integration, and the implementation of scalable data pipelines.

Leadership and Management Skills:
• Strong leadership abilities with a track record of managing high-performing teams and
complex projects.
• Excellent program and project management skills, including the ability to prioritize tasks,
manage resources, and meet deadlines.
• Strong interpersonal and communication skills, with the ability to engage and influence
stakeholders at all levels.

Certifications:
• AWS Cloud Practitioner or AWS Architect certification.
• Databricks Certified Data Engineer Associate or Professional certification is a plus.
• Project Management Professional (PMP) or similar certification is highly desirable.
Additional Preferred Qualifications:
• Familiarity with healthcare informatics and data governance in the healthcare sector.
• Experience interacting with analytics stakeholders, including clinicians, policy makers, and economists.

Work Environment:
• Dynamic and collaborative work environment with opportunities to work on cutting-edge
projects that impact public health and administration and opportunities for professional growth and development within a leading healthcare IT organization

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

Responsibilities

• Be the APAC marketing owner defining a short- and long-term GTM strategy for Work Dynamics Technology solutions, owning and executing optimal marketing programs and delivering against this strategy;
• Define geo-specific marketing plans that support the regional sales strategy; developing and implementing new and existing customer pipeline creation and acceleration sales plays and programs jointly with sales, field marketing, partners, and subject-matter experts;
• Strategize, build, and execute integrated field campaigns that involve digital marketing, email marketing, direct mail marketing, and other channels, as required, with a goal of increasing brand awareness locally/regionally, and driving leads and MQLs for tech and sustainability offerings that improve the value and performance of our accounts/client’s real estate;
• Manage account-based marketing activities, in partnership with sales including but not limited to, identifying target accounts, developing strategy, executing campaigns, accelerating existing sales opportunities, and deepen our existing customer relationships.
• Research, choose, design, and manage live events to be included as tactics in the overall marketing mix, and ensure there is a cohesive pre-event, at-event and post-event nurture strategy to increase engagement, response rates, leads to the business. Forecast, measure, analyze and report on impact of in-person/virtual events & programs.
• Help APAC technology sellers and business development teams with content conceptualisation and creation for email nurture campaigns, talk tracks, webinars, live events etc. Interlock to create consistent experience across marketing and outbound prospecting campaigns
• Produce and manage a regional/field marketing calendar that includes regional/local activations, paid/earned media, and support around regional/national campaigns (in-reach/outreach).
• Collaborate with regional/global marketing COEs to develop metrics to measure the success of marketing programs. This includes benchmarked ROI metrics by working with the sales and demand generation teams, managing, and analysing campaign data in Salesforce.
• Identify opportunities to improve marketing and program effectiveness through better audience.
• Manage regional/field marketing budget including, but not limited to local partnerships, sponsorships, brand ambassador labor, media spend etc. working closely with field marketing teams.
• Complete quarterly budget reviews and ROI analysis; pivot strategy to align with findings. Segmentation, account targeting, messaging, marketing techniques, PR, and processes.
• Communicate and educate the sales team regarding new and planned marketing activities, including global, regional, and local programs.
• Providing intel and market intelligence from different markets/industries in terms of audience pain points/trends. Conduct relevant market scans/industry sizing prior to running campaigns/BDR out reaches.
• Interface with sales to determine sales enablement needs, and work with sales enablement team to develop tools, training, and content.
• Evaluate, select, and work with vendors to help translate goals into deliverables and results.

Qualifications

• Singapore for role base.
• English fluency is essential.
• BS in marketing or business, MBA preferred.
• 8+ years of B2B/SaaS product marketing experience
• 3+ years of B2B field marketing leadership experience
• Experience working in commercial real estate industry is a plus.
• Proven experience working with sales teams to formulate and operationalise programs that drive sales.
• Excellent project and time management skills
• Ability to demonstrate track record of success in all key areas of responsibility.
• Highly motivated individual who thrives in a fast-paced team environment and is adaptable to changing market and organisational requirements.
• Experience building, executing, and scaling cross-functional marketing programs.

Role Overview:

• We are seeking an experienced Head of Technology Solutions for Corporate Functions to lead and oversee technology systems for Corporate Services Business Units on a global scale.
• This role focuses on the implementation and support of key corporate systems, including an ongoing Cloud Services & Migration, Application Modernization, Conversational AI using Llama, GPT models with RAG (Retrieval Augmented Generation) frameworks, mobile app dev, APIs, SaaS, CMS, CXM, Microservices, Docker, Data & Analytics, IaaS, PaaS.
• The successful candidate will lead a small, high-performance team responsible for the technology infrastructure, managing multiple projects and advancing a collaborative, results-driven environment. This individual will also be responsible for budget planning, programme accounting, and expenditure monitoring for their department.

Key Responsibilities

• Strategic Leadership: Lead and manage a small team responsible for delivering and supporting IT solutions for Corporate Services Business Units. Drive alignment of technology with business needs and ensure a high-performance, growth-oriented culture within the team.
• Project & Vendor Management: Manage multiple projects focused on corporate systems, collaborating with internal teams and external vendors to deliver consistent, high-quality results. Develop standards for vendor management, contracts, and performance across projects.
• Budget & Programme Accountability: Take ownership of budget planning, expenditure monitoring, and financial reporting for the Corporate IT department. Ensure programme accounting and costing align with the company’s financial standards and project requirements.
• Collaboration & Partnership: Build strong relationships within the company and with external partners to facilitate successful project delivery, problem-solving, and innovation. Act as a bridge between business users, IT teams, and third-party vendors.
• Business Intelligence & Data Analytics: Drive initiatives focused on Business Intelligence and Data Analytics across functions and geographies, enhancing data-driven decision-making capabilities.
• People Development: Cultivate future leaders by providing team members with accountability and growth opportunities. Foster a high-performance culture that encourages continuous learning and development.

Key Requirements :

Education:

Master's degree or equivalent in a relevant field (e.g., computer science, engineering, business administration).

Experience:

• Minimum 10 years of experience in Heading Corp IT Function, with extensive experience in IT outsourcing and vendor management.
• Proven track record managing complex, global projects involving Cloud services and Data Analytics, CDP, Business
• Must have proven track record of solution design and implementation for digital technologies and platform
• Strong background in managing relationships between business users, vendors, and internal IT teams to deliver impactful results.
• Demonstrated experience in successfully leading Business Intelligence and Data Analytics initiatives across various functions and regions.

Skills:

• Strategic thinker with the ability to leverage technology to drive business outcomes.
• Excellent communication and leadership skills, with the ability to build and sustain high-performance teams.
• Strong analytical and problem-solving skills, with experience resolving integration issues at both project and system levels.

Responsibilities:

- Help the financial sector in the region to engage with the latest technology in the FinTech realm.

- Be a hunter to acquire new clients in the financial sector in the region.

- Market and promote our banking solutions and professional services.

- Bring in the valuable network to the company for the ongoing business development.

- Increase company exposure to potential clients.

- Build and maintain good relationships with our clients in the banking and financial sector.

- Seize sales opportunities and meet business targets.

Requirements:

- Degree holder or above in computer science, engineering, mathematics or related fields .

- 5+ years of industry experience with a minimum of 3 within a presales or sales engineering role engaged in enterprise technology sales (preferably in banks).

- Excellent verbal and written communication skills with the ability to effectively present complex concepts to both technical and business audiences.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to [email protected]. Personal data collected will be used for recruitment purposes only.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Technology Delivery Lead who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Technology Delivery Lead

• Design and architect data storage solutions, including databases, data lakes, and warehouses, using AWS services such as Amazon S3, Amazon RDS, Amazon Redshift, and Amazon DynamoDB, along with Databricks' Delta Lake.

Integrate Informatica IDMC for metadata management and data cataloging.

• Create, manage, and optimize data pipelines for ingesting, processing, and transforming data using AWS services like AWS Glue, AWS Data Pipeline, and AWS Lambda, Databricks for advanced data processing, and Informatica IDMC for data integration and quality.

• Integrate data from various sources, both internal and external, into AWS and Databricks environments, ensuring data consistency and quality, while leveraging Informatica IDMC for data integration, transformation, and governance.

• Develop ETL (Extract, Transform, Load) processes to cleanse, transform, and enrich data, making it suitable for analytical purposes using Databricks' Spark capabilities and Informatica IDMC for data

transformation and quality.

• Monitor and optimize data processing and query performance in both AWS and Databricks environments, making necessary adjustments to meet performance and scalability requirements. Utilize Informatica IDMC for optimizing data workflows.

• Implement security best practices and data encryption methods to protect sensitive data in both AWS and Databricks, while ensuring compliance with data privacy regulations. Employ Informatica IDMC for data governance and compliance.

• Implement automation for routine tasks, such as data ingestion, transformation, and monitoring, using AWS services like AWS Step Functions, AWS Lambda, Databricks Jobs, and Informatica IDMC for workflow automation.

• Maintain clear and comprehensive documentation of data infrastructure, pipelines, and configurations in both AWS and Databricks environments, with metadata management facilitated by Informatica IDMC.

• Collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to understand data requirements and deliver appropriate solutions across AWS, Databricks, and Informatica IDMC.

• Identify and resolve data-related issues and provide support to ensure data availability and integrity in both AWS, Databricks, and Informatica IDMC environments.

• Optimize AWS, Databricks, and Informatica resource usage to control costs while meeting performance and scalability requirements.

• Stay up-to-date with AWS, Databricks, Informatica IDMC services, and data engineering best practices to recommend and implement new technologies and techniques.

Requirements / Qualifications

• Bachelor’s or master’s degree in computer science, data engineering, or

a related field.

• Minimum 7 years of experience in data engineering, with expertise in

AWS services, Databricks, and/or Informatica IDMC.

• Proficiency in programming languages such as Python, Java, or Scala

for building data pipelines.

• Evaluate potential technical solutions and make recommendations to

resolve data issues especially on performance assessment for complex

data transformations and long running data processes.

• Strong knowledge of SQL and NoSQL databases.

• Familiarity with data modeling and schema design.

• Excellent problem-solving and analytical skills.

• Strong communication and collaboration skills.

• AWS certifications (e.g., AWS Certified Data Analytics - Specialty, AWS

Certified Data Analytics - Specialty), Databricks certifications, and

Informatica certifications are a plus

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

• Work with Security teams to facilitate completion of penetration testing and remediation of findings.

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results. Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

• Provide systems input during the specification phase (e.g., effort estimates, highlevel delivery plan) based on impact assessments.

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high quality product deliveries.

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.

• At least 7 years of experience in Program/Project management under a Project Delivery.

• Experience in project management, business analysis, business process reengineering.

• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.

• Adaptable and comfortable working in a dynamic environment.

• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).

• Strong client management and interaction experience.

• Strong persuasion and negotiation skills including conflict resolution skills.

• Strong analytical and critical thinking skills, meticulous with attention to details.

• Ability to identify and improve on work & process inefficiencies.

• Proficient in MS Project, Confluence, JIRA.

• Proficient with SDLC, AGILE methodologies.

• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

o Cloud related solutions

o Infrastructure / Network related solutions

o Endpoint / Workplace Technology related solutions

o Active Directory / Identity Management related solutions

Soft Skills

• Good organization skill, able to multi-task and work under pressure.

• Adaptable and comfortable working in a dynamic environment.

• Excellent time management and can prioritize work.

• Strong analytical and critical thinking skills, and meticulous with attention to details.

• Team player, able to work independently or in a team with minimal supervision.

• Good communication, writing and presentation skill.

• Good stakeholder engagement and vendor management skills.

Job Responsibilities

• Design and execute the standardization of workplace and infrastructure solution across the group, taking into consideration industry best practices and regulatory requirements.

• Implement and manage workplace technology solutions including end users’ devices, telephony, collaboration and office productivity tools, managed print. These will include the focus on Microsoft 365 suite, including emerging technologies like Microsoft Co-Pilot.

• Implement and manage network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access and other network enabling technologies and applications.

• Implement and manage the Service Desk to handle service requests and incidents.

• Drive workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customer.

• Track service providers SLAs.

• Experimentation and recommendation of new workplace technologies. Keep abreast with technology development in the industry and regulators.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a combination of relevant professional experience.

• More than 5 year’s relevant working experience in managing Workplace Technology and infrastructure. Financial services industry experience preferred but not mandatory.

• Experience in implementing and managing Microsoft infrastructure (i.e. Microsoft 365), including Active Directory, ADFS, Azure AD, SCCM, end point management tools.

• Familiar with WAN routing protocols, QOS, COS and experienced with Telco’s business and operations and network protocols like DHCP, TCP/IP, and VPN.

• Relevant certifications in Workplace Technology and Networking preferred but not mandatory.

• Strong technical, analytical and engineering competencies with hands-on experience in managing workplace and infrastructure environments.

• Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.

• Knowledge of ITIL framework and IT service management concepts and Agile methodologies.

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

1. To act as a single point of contact for all user incidents, requests, and general communication.
2. Provide Level 1/2 support to all applications or software systems.
3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.
4. Follow SOP and policy defined.
5. Knowledge Base Maintenance.
6. Provide incident management for all in-scope assets.
7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.
8. Responsible for call logging, call assignment, incident management & coordination, call trackingand follow up to closure within agreed SLA.
9. SLA compliance and reporting.
10. Responsible for scheduling the engineers for onsite service calls.
11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.
12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.
13. Review the incidents and contribute to building up a knowledge base for effective and efficientIT support.
14. Develop and maintain service desk metrics and reports.
15. Focus on first call resolution to ensure early closure of tickets.

Job Scope:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirements:

• A winner with a hunter role mindset
• Self-starter, result-driven, energetic & positive thinking
• Excited about the opportunity to develop consultative sales skills and to meet monthly targets
• Preferably with 1-2 years of proven track record in B2B sales or 1-2 years of related working experience
• Exposure to IT-related products will be best

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits
• Commission and Incentives when sales targets are met

Kindly note that this position requires you to possess a strong willingness take on responsibilities and challenges.

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests.
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

Job Responsibilities:

1. Achieve daily performance targets effectively.

2. Regularly visit and service OT customers within the assigned territory according to a fixed schedule and route.

3. Implement the distribution, display, merchandising, promotion, and inventory management of products in stores.

4. Implement the distribution of product categories and items, optimize product descriptions, and manage inventory for platform/hypermarket O2O.

5. Obtain customer orders, coordinate delivery, and provide after-sales service.

6. Effectively use the sales system to ensure data accuracy.

Job Requirements:

1. Age 22 or above.

2. Associate's degree and above in Marketing or Business Management or related fields.

3. Fluency in English.

Job Description

• Lead a team of Service Engineers and IT Admins
• Monitor team’s progression on all incoming service requests on hardware or software issues
• Execute all assigned cases effectively and efficiently with a sense of urgency
• Provide timely and effective resolution to service requests and incidents
• Handle high volume of client’s service requests and assigned accordingly to the team
• Handle client’s complaints and ensure customer satisfaction during closure
• Liaise smoothly between internal stakeholder and clients for any sales-related matters
• Provide on and offsite support if needed
• Manage Service Engineers daily schedule
• Manage team’s transportation and phone claim usage
• Assist in other ad-hoc tasks assigned by Technical Manager

Job Requirements

• Bachelor’s degree in relevant field or equivalent combination of education and experience
• Minimum 3 to 5 years of related experience
• Motivated and able to initiate work process
• Strong leadership skill with good communication
• Excellent customer service and support skills
• Possess and in-depth knowledge of PC/laptops/notebooks hardware (i.e. knowledge of parts)
• Possess strong organizational skills and ability to prioritize tasks among many competing requests

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• Preferably 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Job Responsibilities:

• Handling of Adobe and Microsoft product sales
• Achieve the assigned sales quota set by Management & Partners
• Client relationship building & sourcing for new clients
• Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.
• Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.
• Weekly sales reporting update to Partners
• Act as the main point of liaison between Partner and Internal Sales teams.
• Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.
• Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.

Job Requirements:

• Preferably with Minimum of 1 – 2 years sales experience in the IT industry
• Preferably with understanding of cloud-based software and subscription license model
• Ability of cold-calling, account building and maintenance, and closing sales opportunities
• Excellent verbal, presentation and written skills are required
• Team player and a business partner
• Demonstration of ‘on target’ sales performance
• Establishment and effective use of internal and external relationships

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri 9AM to 6:30PM

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

• Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system.
• To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers. Windows operating systems, applications software.
• To support Meeting Room Tablet, Projector, Telephone, Cabling and Audio Video (AV) System.
• Record events and problems and resolutions in Client ticketing system.
• Coordinate with Client IT Department to plan and implement software upgrade and OS installation or hardware tech refresh on PCs, laptop, and mobile devices.
• Day to day management of the helpdesk – dealing with cases from inception to completion
• Required to monitor and update Client IT Asset Management System
• Required to attend Client end-users within Client premises.
• Client IT Environment require support is inclusive of: -
  • Install and troubleshoot Windows & No Windows Applications
  • Account Administration
  • End User Support
  • Setup / Troubleshoot Laptop / Desktop / Printing / Meeting Room facilities /Video Conference System
  • Multi-purpose hall Sound System
  • PC inventories & Bi-monthly stock take
  • Skype / MS Team Voice
  • Software Management: Endpoint Central / Intune
  • Microsoft Defender
  • VPN Solution
  • in-house escalation to Level 2/3 Support. Hardware Tech Refresh – Windows 11 Migration, Autopilot implementation

Flexisolve Technology is looking for an engineer with at least 3-4 years experience and who is interested to be involved in applying the analytical skill knowledge in the field.

Responsibilities:

1 To conduct test and perform analysis on instrument to working condition.

2 To learn about the instrument function and specification of products the company represent.

3 To assist pre-sales support with matters relating to technical applicaitions.

Requirements:

1 Diploma/ Degree in Chemical Engineering, Analytical Chemistry .

2 Minimum 3 years of relevant experience in industry.

3 Strong analytical skills and good grasp of analytical instruments in gas analysis.

4 Fieldwork is expected.

5 Experienced /Mid career candidates are welcome.

Only shortlisted candidates will be notified.

Pls email resume with photo to [email protected]

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Others:

• Able to start immediately
• 5 days work week from Mon to Fri, 9am to 6.30pm
• Annual leave, Medical benefits, Staff insurance provided

Job Responsibilities

• To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To response to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• To verify on prices before submitting to Purchaser to process Purchase Order.
• To process Sales Orders for confirmed sales orders.
• To response to Customer’s request on delivery and co-ordinate with Operations team.
• To escalate maintenance or support issues that has been reported by the Customers with Operations team.
• To work closely with the Account Managers to meet sales performance goal.
• To document all relevant data systematically.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• To follow up on tender progress and updates.
• To establish a good relationship with Customers to explore if there are any other opportunities apart from those products requested and expand the business opportunities to create more sales revenue.
• To perform other administrative duties as assigned or other duties as deemed required by Company.

Job Requirements

• Minimum ‘O’ Level with 2 to 3 years Customer Services’ working experiences preferably in Information Technology or IT System Integrator industry.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Keen to learn and a team player.

Work Environment

• Office environment
• Work-life balance
• Flexible working arrangement
• Training will be provided
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Customer Service Executive salary range : $2300 to $2500, with attractive monthly sales incentives and monthly mobile reimbursement claim max up to $50.

Must have Python data development skills

Design and develop Fast API application to automate onboarding of new Use-case.

Pyspark development skills (preferred)

Data analysis and support skills

Develop and automate ETL service using python and dask to cleanse, transform and load data into db.

Develop visualization dashboards

Manage Elastic search for data ingestion

Responsible for the daily cleaning areas of the Warehouse, Offices and Toilet.

5 Days Work

9am-6pm

· Ideally, at least 5 years of relevant work experience

· Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance

· Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.

· Hands-on experience in installing, upgrading, and administering IBM, CA and BMC products.

· Hands-on experience managing DFSMS suite – DSS, HSM, RMM, VTL and replication.

· Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape

· Experience with Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs

· Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.

· Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)

· Collaborate with other infrastructure teams, e.g., Storage, security teams, open systems, network, etc., to ensure applications running in DB2, and MQ can interface with applications on other platforms, e.g., WebSphere Application Servers on Linux

· Perform performance data collection, analysis, and tuning of Mainframe Systems.

· Implement project and internal initiative responsibilities as assigned or delegated.

· Participate in incident and problem management activities related to application and Mainframe Systems

· Diagnose and resolve environment system abends and abnormal operating problems using system logs and other available logs and documents.

· Perform problem diagnostics and resolution as well as change management.

· Collaborate with other team members within the same Information Technology (IT) departments, functional users, and vendors to provide guidance and supervise project implementation.

· Provide 24*7 on-call support Mainframe Infrastructure.

· Meet or exceed customer SLA.