Job Description

The successful candidate will join the one of SIA Group's Cloud/DevOps teams and will be responsible for the following:

• Administering cloud-based Infrastructure deployment which includes tasks such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilization, network setup, backup/restore and incident management.
• Performs system administration activities in accordance with company policies and procedures.
• Troubleshoot, performs root cause analysis, implements corrective/preventive actions during and after an incident.
• Create and maintain documentation and processes for troubleshooting, maintaining, and configuring systems.
• Operates within assigned budget and demonstrates fiscal responsibility.
• Support audit and infrastructure/network security scans, disaster recovery and security related drills.
• Build automation wherever possible to improve development team’s agility.
• Implement Infrastructure-as-Code (IaC) on AWS, Azure or GCP.
• Provide training or conduct talks to the cloud community within the company.
• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.
• This position requires periodic system administration outside normal business hours.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Possess a degree in Information Technology or related fields.
• Minimum of 3 years of IT experience with at least 1 year of hands-on experience in AWS Cloud.
• AWS Certified Solution Architect (Associate) preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.
• Advanced python/ansible scripting skills for provisioning and automating dynamic cloud infrastructure.
• Hands-on experience with Docker containerization and Kubernetes orchestration preferred.
• Strong analytical, project management, communications and interpersonal skills.
• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, networking, internet protocols, scripting & monitoring tools and IT Security.
• Experience in API Management (AWS API Gateway, Tibco Mashery), Platform as a Service (OpenShift, Cloud Foundry) and DevOps are preferred.

Job Description

The End User Computing (EUC) team in SIA provides IT services for all SIA Group employees in Singapore and Overseas. We are looking for an experienced professional with relevant experience to be part of the EUC team and play a significant role in modernizing our enterprise authentication system. This position also offers significant opportunity to contribute to the enhancement of our security posture by enabling Multi factor Authentication (MFA) and Single Sign-On (SSO) solutions.

Responsibilities

•Design, implement, and maintain a robust enterprise authentication system with a focus on Multi-Factor Authentication (MFA) and Single Sign-On (SSO).

•Evaluate and assess various solutions available in the market and conduct Proof of Concepts (PoC) to determine the best fit for the organization.

•Stay abreast of industry best practices and emerging technologies to continuously enhance and improve authentication mechanisms.

•Collaborate with cross-functional teams to ensure alignment with overall security strategy.

•Develop and execute a comprehensive migration plan to transition users to the new MFA solution.

•Implement effective change management strategies to minimize disruption and ensure a smooth transition.

•Collaborate with application owners and development teams to seamlessly integrate applications with the new SSO solution.

•Define standard and create authentication patterns for application integration.

•Troubleshoot and resolve any issues related to SSO integration, ensuring optimal performance.

•Act as a subject matter expert and provide guidance to internal stakeholders.

Required Skills

•Bachelor’s degree in computer science, Information Technology, or a related field.

•Proven experience in designing and implementing enterprise authentication solutions.

•Solid understanding of Single Sign-On (SSO) and experience with SSO solution implementation.

•Familiarity with identity and access management (IAM) concepts and technologies.

•Strong knowledge of security best practices.

•Excellent communication and interpersonal skills to collaborate effectively with teams.

•Good working knowledge in Active Directory, Single Sign-On, 2 Factor Authentication, Encryption, LDAP/LDAPS, RADIUS protocol, SAML 2.0, Open ID Connect and OAuth 2.0.

•A good understanding of SDLC and Agile methodology.

•Enterprise Architecture (TOGAF) or Microsoft Certification (MCSE) preferred.

•Exposure to ITIL (Incident, Problem & Change management) preferred.

•Ability to work independently, multi-task, and take ownership.

Job Description

You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees.

Responsibilities

• Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services.
• Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure), including capacity management, procurement and deployment of data centre servers used for EUC services.
• Responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure).
• Responsible for designing and architecting IT solutions. Guide end-to-end implementation of IT solutions, along with change management activities.
• Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
• Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
• Provide third level support for incidents and problems in designated areas of expertise.

Requirements

• Degree in computer engineering, computer science or equivalent.
• At least 7 years of experience in a managing IT infrastructure.
• Good working knowledge in Desktop Virtualization & Citrix certification.
• Good working knowledge in Hyper-Converged Infrastructure & Nutanix certification.
• Broad technology experience encompassing architecture, network design and IT operations.
• Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.
• Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, Enterprise back-up, and Windows Server.
• A good understanding of SDLC and Agile methodology.
• Enterprise Architecture or Microsoft Certification preferred.
• Exposure to ITIL (Incident, Problem & Change management) preferred.
• Ability to work independently, multi-task, and take ownership.
• Excellent Communication – verbal and written.

Key Responsibilities:
∙Coordinate with external vendors and collaborate with customers and SaaS providers to conduct IT Security Risk Assessments. Identify security threats, assess risks, and propose mitigation strategies for approval by the customer.
∙Coordinate the handling of security incidents, ensuring a timely response and resolution. Maintain a robust incident response process and documentation.
∙Manage and coordinate regular security audits, vulnerability scans, and penetration tests. Consolidate findings, ensure proper remediation, and provide feedback to stakeholders on risk mitigation efforts.
∙Maintain and update all security-related documentation, including policies, procedures, standards, and best practices. Ensure compliance with security frameworks such as ISO/IEC 27001, ISO/IEC 27018, SOC 2 Type 2, and CSA-STAR (Level 2).
∙Continuously monitor the security posture of the SaaS solution and related ICT systems. Provide regular reports on security risks and mitigation actions to stakeholders and customers.
∙Oversee the remediation of security vulnerabilities identified during security assessments, ensuring that appropriate actions are taken to address risks in a timely manner.
∙Provide clear, concise security reports and recommendations to customers, ensuring they understand the security posture of the SaaS solution and any risks or issues that need attention.
∙Take on ad-hoc security tasks as required to address emerging risks or assist with specific security projects or initiatives.

Qualifications:
∙Minimum of 3 years of experience in IT security, particularly in enterprise systems, cloud infrastructure, or SaaS environments.
∙A current professional information security certification (such as CISSP, CISM, CRISC, CGEIT, GSE) or equivalent is highly desirable.
∙In-depth knowledge of IT security management and governance, risk assessment, incident response, vulnerability assessments, penetration testing, and security audits.
∙Familiarity with international security standards and frameworks such as ISO/IEC 27001, ISO/IEC 27018, CSA-STAR, SOC 2 Type 2, NIST, and CIS.
∙Strong interpersonal, written, and verbal communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
∙The position requires the candidate to be based locally.
∙Strong problem-solving skills and the ability to make decisions under pressure.
∙Proven ability to work effectively with cross-functional teams and external vendors.
∙Attention to detail and a commitment to maintaining the highest standards of security.

Job Description

The successful candidate will join the one of SIA Group's Cloud/DevOps teams.

Key Responsibilities include:

• AdministeringcAzure cloud-based Infrastructure deployment which includes tasks such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilization, network setup, backup/restore and incident management.

• Performcsystem administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation and processes for troubleshooting, administration, and configuration on Azure.

• Operate within assigned budget and demonstrates fiscal responsibility. Azure Cost Governance and Optimisation experience preferred.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Automate everything philosophy to improve development team’s agility.

• Hands-on Infrastructure-as-Code (IaC) on Azure.

• Resident Azure expert, able to train and teach the cloud community within the company.

• Stay up-to-date with Innovations in Data, AI/ML and other cloud technologies that will help the company to reduce cost or improve operational efficiencies.

• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT experience with at least 1 year of hands-on experience in Azure Cloud.

• Azure Certified Solution Architect Expert (preferred).

• Conversant with IaC infrastructure definition tools such as Terraform, and Azure Resource Manager, using YAML/JSON deployment templates.

• Python/Ansible/Shell scripting skills for provisioning and automating dynamic cloud infrastructure.

• Hands-on experience with containerization, and orchestration (preferred). Working knowledge of API Gateways and reverse proxies.

• Familiar with DevOps CI/CD pipelines and customisations.

• Strong analytical, project management, communications, and interpersonal skills.

• Demonstrated understanding of cloud infrastructure virtualisation, including security best practices, private networking, and operational monitoring tools.

Job Description

You will be a member of the Group Information Security Team responsible for initiating, implementing, and maintaining security products and solutions to support enterprise security.

Key Responsibilities:

•Subject matter expert (SME) for the security systems owned by the Information Security Team.

•Ensure security systems are utilized to their maximum capabilities.

•Plan, identify, assess, design, operationalize, and maintain multiple security-related software and/or hardware.

•Recommend and drive cyber security solutions and initiatives to improve the cyber security of the organization.

•Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.

•Provide security consultancy, technical guidance, expertise, solutions, and education.

•Advise infrastructure teams on security design that is relevant and fit for purpose.

•Identify and assess cyber risks in the IT infrastructure environment.

•Review firewall requests.

•Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines, and deliverables.

•This is an individual contributor role. Deliver tasks with minimal supervision.

•Provide AUDIT support such as PCI-DSS, and Cyber Maturity Assessment.

•Strong communication skills.

•Coordinate and Deploy SIA Group/GIT cybersecurity initiatives in Scoot.

Requirements:

•Degree in IT or related field, with at least 5 years in information security, especially in the cybersecurity space.

•Professional security certifications (SANS, CISSP, CEH, OSCP, CISA, etc) preferred.

•Experience in security products POC and RFQ.

•Prior experience in implementing and maintaining any of the tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM, etc., and/or network security. Able to review firewall requests.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography, etc.

•Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience is preferred.

•Knowledge of cyber security threats, vulnerabilities, hacking, exploit methods, etc.

•Strong oral, written, presentation, and inter-personal skills.

•Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

Job Description

You will be a member of the Group Information Security Team responsible for ensuring that IT solutions (both applications and infrastructure) are developed and designed with security inbuilt.

Key Responsibilities

•Provide security consultancy, technical guidance, expertise, solutioning and education for en-terprise.

•Advise application and infrastructure teams on application and infrastructure security design that is relevant and fit for purpose.

•Align security architecture frameworks and standards with business strategies and functions. Maintain Cyber risk management framework and perform assessment of applications for emerging areas like cloud security, machine learning etc.

•Advise and review application security design to detect potential security issues and for each issue, propose and drive remediation tasks. Develop application security blueprints. Propose and/or develop training courses to advance developers’ security knowledge.

•Perform threat modelling on security critical applications. Keep up to date on emerging secu-rity threats and vulnerabilities on new platforms adopted by the SIA Group. Define scope and review the results of security tests, reviews and audits to ensure security assurance is achieved.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables. This is an individual contributor role. Strong communication skills.

Requirements

•Degree in IT or related fields, with at least 5 years in information security, especially in the application security space.

•Professional security certifications (CISSP, CSSLP, CEH, CCSP etc) preferred.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques. Secure by Design. Secure source code review. Prior experience with any of the following tools: Static Application Security Testing (SAST), Dynamic Application Security (DAST), Software Compo-sition Analysis (SCA).

•Strong understanding of Agile, DevSecOps, OWASP Top 10, and securing cloud technolo-gies. Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities.

•Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc. Any prior vulnerability management experience preferred.

•Strong oral, written, presentation and inter-personal skills.

•Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Job Description

The successful candidate will be part of the Cloud & Platforms team.

He/She will be responsible for the following:

• Deep exposure to on-premises Linux and/or Windows administration on VMWare including SAN and storage solutions.

• Perform system administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation, and processes.

• Provide a focus on automation and Infrastructure-as-Code (IaC) to improve agility using tools such as Ansible, Python, and Terraform.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 5 years of IT experience with at least 3 years of hands-on experience in a similar role.

• Experience managing both Unix (Linux and/or AIX) and Windows servers. Expert level (e.g. certified) in one at least one: covering installation, configuration, security, networking, storage, patching, hardening etc.

• Experience working in VMWare environments.

• Practical experience administering SAN and related storage technologies.

• Experience with Python/Ansible scripting skills for provisioning and automating dynamic infrastructure.

• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, storage, networking, internet protocols, operating systems, scripting & monitoring tools and IT Security.

• Experience in Agile methodologies, DevOps, CI/CD and related tools preferred.

• Strong analytical, project management, communications, and interpersonal skills.

We are hiring for Business Information Security Officer who will be responsible for driving information security efforts within the business unit or functional area.

Mandatory Skill Set:

• Serve as a point of contact for BISOs. providing guidance and support to various BUs;
• Ability to prioritize and provide necessary support on the security tasks for designated BUs;
• Offer regular updates or flag outstanding important issues to relevant stakeholders;
• Standardize information security process across BUS/countries. driving the adoption of best practices;
• Bridge gap between local technology or business team with GIS. able to articulate security risks to local teams and contribute back any feedback to GIS;
• Drive the learning culture within the information security team to accelerate skills and knowledge of the information security community.

Desired Skill Set:

• Possess at least one of the following certification CISSP. CCSP. CRISC. or CISM;
• Understand Cloud Infrastructure.

Responsibilities:

• Facilitate the investigation and management of security incidents for designated BUs and communicate to relevant stakeholders;
• Ensure clear documentation of the business justifications, risks, the existing mitigation controls (if any) and relevant approvals are in place;
• Support security assessment for technology solutions for designated BUs;
• Offer expertise to BUs with the help of Group Information Security (GIS) Subject Matter Expert (SME);
• Collaborate with enterprise risk management to conduct risk assessments and support the development of risk treatment plans for the BUs;
• Facilitate the local implementation of group information security initiative for the designated BUs;
• Assist with the security awareness programs for designated BUs to enforce security culture and understand the information security solutions in BUs;
• Help to develop the Business Information Security Officer (BISO) framework / handbook outlining BISOs roles and responsibilities. This standardizes practice across the organization;
• Establish and maintain BISO community to share insights or discussion of findings from audits, incidents, or latest security trend with each BUs to facilitate cross-learning and capture lessons teamed;
• Gather input or recommendations with regards to Group Information Security (GIS) functions and programs from BISOs across various countries/markets. Compile the feedback and contribute to GIS for continuous improvement of the Security Operation Model;
• Collaborate with security teams to develop and implement tailored security awareness programs for business units and devise a structured professional development pathway for BISOs.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Job Description
You will be a member of the Group Information Security Team responsible for initiating, implementing and maintaining security products and solutions to support enterprise security.

Key Responsibilities

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Ensure security systems are utilised to their maximum capabilities.
• Plan, identify, assess, design, operationalise and maintain multiple security related software and/or hardware.
• Recommend and drive cyber security solution and initiatives to improve cyber security of the organisation.
• Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.
• Provide security consultancy, technical guidance, expertise, solutioning and education.
• Advise infrastructure teams on security design that is relevant and fit for purpose.
• Identify and assess cyber risks in the IT infrastructure environment.
• Review firewall requests.
• Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.
• Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables.
• This is an individual contributor role. Deliver tasks with minimal supervision.
• Strong communication skills.

Requirements

• Degree in IT or related field, with at least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ.
• Prior experience in implementing and maintaining any of tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.
• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.
• Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience preferred.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc.
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as 24803460 VP - FX Risk - Technology Lead Business Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

This is an IT Lead Business Analyst for FX Risk technology; you will be a part of the FX Risk application team. The team is responsible for the strategic development of the RACr application, Citi’s core platform for real-time derivatives pricing, risk management, and data analytics.

FX Risk Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and clear way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Key Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with business clients to determine system functional specifications and partner with multiple teams and other units to meet organizational objectives.
• Ownership for assigned projects, managing, coordination of execution plans, from the inception till production stage. Develop & curate detailed technology work plans, schedules, estimates, assess and report upon risks and status.
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards.
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high impact projects.
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decision.
• Distil complex information and present in concise terms to inform decision making and to enable direction & issue resolution.
• Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Experience and Qualification:

• 8+ years of relevant experience working in financial industry.
• Knowledge of FX and/or Rates or other Derivatives products.
• Understanding Trade Capture and Risk management is highly desirable.
• A proven track record of business analysis experience.
• A proven ability of using complex analytical, interpretive, and problem-solving techniques.
• Project management skills, SDLC, Familiarity with Agile, Scrum and Waterfall methodology.
• Demonstrated leadership skills and proven interpersonal skills, partnership, and influence across organizational lines.
• Consistently demonstrate clear and concise written and verbal communication.
• Flexibility to collaborate with a global team, across geographies and time zones.
• Data analysis with intermediate/advanced Python, SQL, Microsoft Office Suite skills.
• Computer Science, Engineering or Technical background is an advantage

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Summary:

We are seeking a highly skilled IT Security Officer to manage the security of our SaaS solutions, ensuring they meet industry standards for confidentiality, integrity, availability, and accountability. The ideal candidate will be responsible for developing security policies, conducting security assessments, coordinating incident response, and maintaining security documentation for our SaaS offerings. This role involves close collaboration with customers, SaaS providers, and external vendors to manage and mitigate security risks, ensuring a secure and compliant environment for all parties involved.

Key Responsibilities:

• Coordinate with external vendors and collaborate with customers and SaaS providers to conduct IT Security Risk Assessments. Identify security threats, assess risks, and propose mitigation strategies for approval by the customer.
• Coordinate the handling of security incidents, ensuring a timely response and resolution. Maintain a robust incident response process and documentation.
• Manage and coordinate regular security audits, vulnerability scans, and penetration tests. Consolidate findings, ensure proper remediation, and provide feedback to stakeholders on risk mitigation efforts.
• Maintain and update all security-related documentation, including policies, procedures, standards, and best practices. Ensure compliance with security frameworks such as ISO/IEC 27001, ISO/IEC 27018, SOC 2 Type 2, and CSA-STAR (Level 2).
• Continuously monitor the security posture of the SaaS solution and related ICT systems. Provide regular reports on security risks and mitigation actions to stakeholders and customers.
• Oversee the remediation of security vulnerabilities identified during security assessments, ensuring that appropriate actions are taken to address risks in a timely manner.
• Provide clear, concise security reports and recommendations to customers, ensuring they understand the security posture of the SaaS solution and any risks or issues that need attention.
• Take on ad-hoc security tasks as required to address emerging risks or assist with specific security projects or initiatives.

Qualifications:

• Minimum of 3 years of experience in IT security, particularly in enterprise systems, cloud infrastructure, or SaaS environments.
• A current professional information security certification (such as CISSP, CISM, CRISC, CGEIT, GSE) or equivalent is highly desirable.
• In-depth knowledge of IT security management and governance, risk assessment, incident response, vulnerability assessments, penetration testing, and security audits.
• Familiarity with international security standards and frameworks such as ISO/IEC 27001, ISO/IEC 27018, CSA-STAR, SOC 2 Type 2, NIST, and CIS.
• Strong interpersonal, written, and verbal communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
• The position requires the candidate to be based locally.
• Strong problem-solving skills and the ability to make decisions under pressure.
• Proven ability to work effectively with cross-functional teams and external vendors.
• Attention to detail and a commitment to maintaining the highest standards of security.

We are seeking a highly experienced Information Security Technical Program Manager to lead our ISO 27001:2022 certification initiative. The successful candidate will manage all aspects of the certification process, ensuring alignment with organizational objectives and industry standards.

5+ years of experience in Project Management, with 3+ years directly managing ISO 27001 certification or similar standards;

Strong knowledge of ISO 27001:2022 standards and requirements;

Experience in developing and maintaining comprehensive project plans, including timelines and milestones;

Experience in managing ISO 27001-related risks and conducting internal/external audits;

Excellent communication and leadership skills with the ability to engage with cross-functional teams (Technology, Compliance, Legal, HR, Operations) and external auditors;

ISO 27001 Lead Implementer or Lead Auditor certification is highly preferred;

PMP, CISSP, CISM, or similar certifications are a plus;

• Lead the ISO 27001:2022 certification program from start to finish, developing project plans and tracking milestones to ensure alignment with organizational goals;
• Oversee the creation, implementation, and maintenance of policies, procedures, and documentation for ISO 27001 compliance;
• Collaborate with Technology, Compliance, Legal, HR, and other teams, acting as the primary contact for external auditors;
• Identify and mitigate risks to ensure compliance with ISO 27001 standards;
• Drive initiatives to enhance the organization’s security posture and stay updated on ISO 27001 changes;
• Develop training programs to increase ISO 27001 awareness across the organization;
• Provide regular updates on certification progress, risks, and the organization’s security posture.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

• Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and regulators. We are a global function with over 2,500 professionals providing assurance across all of Citi's businesses.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Senior Auditor (Technology) - Hybrid (Internal Job Title: Senior Auditor I – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Technology Senior Auditor role participates in the timely delivery of high quality, value-added assurance and audit reports for a portfolio of business activities, which meet the requirements of the Boards of Citigroup and Citibank, their affiliates and of Citi’s respective regulators, globally. The suitable candidate should possess relevant knowledge and skills required for auditing one or more areas covering Applications, Infrastructure, Information / Cyber Security, Continuity of Business, and Third Parties including IT Governance and the ITIL-based IT General Controls processes. Exposure to regulatory requirements relating to these areas, a good understanding of risk and controls and performing risk assessments of these functions is also essential.

Responsibilities:

• Understand and grasp the audit methodology, corporate standards, and internal control processes.
• Participate in technology audits by identifying key risks and controls, develop and execute control assessment plans, draft control issues and present them to the technology management, discussing practical solutions.
• Execute audit assignments through effective collaboration with other audit teams within budgeted timelines and costs.
• Monitor the risk and control environment of the Technology and Cybersecurity operations including emerging risks through the Business Monitoring process.
• Assess impact of applicable regulations to the technology processes and adequacy of controls for compliance.
• Develop and maintain effective line management relationships for a no-surprises approach.
• Assess appropriateness and sustainability of pragmatic solutions for risk mitigation.
• Learn and apply the data quality standards for high quality audit documentation.
• Actively contribute to the automated auditing initiative for efficient and continuous control monitoring
• Contribute to various corporate initiatives by active participation.
• Travel as necessary to deliver the audit plan (Less than 5% annually).

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications and Competencies:

• University Degree (preferably IT related)
• At least 7 years of experience of auditing or managing IT infrastructure systems or applications in a medium to large scale environment, preferably in Banking and Finance field, with strong understanding of related IT risks, controls, and regulations.
• Specific areas of experience should include Desktop and Server technologies including virtualization and Cloud operations, Databases, Middleware, data and voice networks, Software Development and Production Support practices, Cybersecurity management, and the ITIL general controls processes including IT Governance and IT Program/Project Management.
• Demonstrated analytical ability to understand IT control issues and related risks and controls, to identify root cause and recommending solutions.
• Strong written and verbal communications skills in English with ability to clearly articulate issues and facilitate identification and implementation of solutions.
• Preferred with relevant professional qualifications such as Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP).
• Preferred experience in designing or using Computer Assisted Audit Tools and Techniques (CAATTs)
• Working knowledge of the modern banking technology systems.
• Good project management and interpersonal skills.
• Travel as necessary to deliver the audit plan (Less than 5% annually).

A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei

Job Purpose

To be part of the development team for global IoT projects. We have set direction on global system integration, with local in-process Quality enhancement projects to be carried out in the next few years. The candidate needs to possess the necessary skillset and experience to work together with the team on the development, and implementation of these projects.

Nature of Scope

1. Software development mainly related to digitalization, and process quality enhancement.

2. Support end-users in usage of Plasma and SAP and help to resolve any operational issues, including working together with vendors (HQ and SAP Vendor) if necessary.

3. Understand in detail, the operation flow, and usage of all local existing systems.

5. Support migration Activities of Existing Plasma Info Server to SAP.

6. Support & ensure successful implementation of Company-wide Automation (ERP/IoT) Projects.

Experience

1. At least 2 years of experience in software development for factory or warehouse automation

2. Proficient in VB6 and VB.Net Programming, SQL Programming, Oracle DB and PHP Programming

3. Experience in SQL database design

4. Able to travel to Indonesia (Batam) / Japan for work when required

Key Responsibilities:

• Carry out market research to identify new tools and software solutions
• Identify and implement the best technology solutions to facilitate the company’s marketing strategy
• Manage the marketing budget and negotiate future software purchases
• Develop a marketing technology architecture
• Maintain company’s website from a technical standpoint
• Plan, execute and manage all digital marketing
• Oversee the management, maintenance, and updating of the marketing technology tools and systems
• Manage data security and oversee training of technology software and user adoption

Requirements:

• Bachelor’s degree in Marketing, Management, or a related field
• Minimum 5 years of experience in marketing technology
• Knowledge of digital marketing concepts and best practices
• Expert knowledge of major CMS platforms and Google web tools
• Attention to detail and strong communication skills

Job Description

•Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

•Strong architecture skills with ability to design and guide others designing solutions.

•Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

•Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

•Actively and effectively track and manage initiatives and BAU activities.

•Team and people management.

•Operate within assigned budget and demonstrate fiscal responsibility.

•Support audit and infrastructure/network security improvements, disaster recovery and security related drills.

•Define opportunities for automation wherever possible to improve developer agility.

•Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

•This position requires periodic system administration outside of normal business hours.

Requirements

•Possess a degree in Information Technology or related fields.

•Minimum of 10 years of IT experience with at least 4 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

•Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

•AWS Certified Solution Architect (Professional) certification preferred.

•Advanced python scripting skills preferred.

•Strong experience with security (cloud compliance, vulnerability management, patching, encryption, best practices etc).

•Understanding and ability to communicate cloud business benefits, cloud economics, cloud migrations, cloud native architectures, etc.

•Conversant with many different areas of infrastructure, infrastructure definition tools (Cloud Formation, Terraform, ARM templates) and automation tools (Ansible).

•Strong analytical, project management, communications and interpersonal skills. Strong collaboration skills and growth mindset.

•Strong people and team management.

Job Description

-Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

-Strong architecture skills with ability to design and guide others designing solutions.

-Identify, test, communicate and implement emerging cloud technologies to improve operational efficiency, speed-to-market and reduce annual running cost.

-Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

-Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

-Actively and effectively track and manage initiatives and BAU activities.

-Team and people management. Manage team of cloud devops engineers in terms of technical solutions, work assignments and personal development.

-Operate within assigned budget and demonstrate fiscal responsibility.

-Define opportunities for automation wherever possible to improve developer agility.

-Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

-Support audit and infrastructure / network security scans, Disaster Recovery and security related drills.

-This position requires periodic system administration outside of normal business hours.

Requirements

-Possess a degree in Information Technology or related fields.

-Minimum of 10 years of IT experience with at least 5 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

-Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

-Strong analytical, project management, communications and interpersonal skills.

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

Reporting to the Assistant Director, you will provide administrative and operational support that are critical to the operation of Internet of Medical Things (IoMT) activities for medical devices at one of SingHealth’s institutions to fulfil strategic priorities and initiatives across the cluster. You will collate and analyse information to facilitate management decisions and prepare reports for stakeholders. You will also work with the Biomedical Engineering (BME) shared services and IT security teams across SingHealth to ensure adequate risk oversight for medical devices and systems. This includes updating the asset inventory, support in implementation of relevant standards and good practices for IoMT medical devices, evaluating and executing work instructions and minimising risk for medical devices and systems. You will also provide secretariat support during meetings and participate in adhoc projects.

Requirements

• Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, Electrical Engineering or equivalent are preferred. Degree holders with a recognised Diploma in Cybersecurity/IT will also be considered
• At least 2 years of relevant working experience in the area of IT, Operations and Risk Management with medical devices/systems understanding
• Good understanding of both IT and BME processes/operations and the relationship between them is an advantage
• Good working knowledge of the best practices in mitigating security risks for IoMT medical devices/systems
• Experience in healthcare facilities projects and/or government projects will be an added advantage
• Possess strong communication, administrative, organisational and management skills
• Reliable team player, independent and committed

Position Summary:

As the Director of Technology Innovation, you will lead the development and implementation of technology-driven strategies to maximize revenue across the company’s product lines, particularly in healthcare products. This role demands a forward-thinking leader who can harness technology to create revenue streams, optimize product offerings, and improve market positioning.

Key Responsibilities:

1. Revenue-Focused Innovation Strategy

- Develop and execute a technology innovation strategy that aligns with and drives the company’s goals.

- Identify and leverage emerging technologies to create new revenue opportunities and enhance product profitability.

2. Product and Service Enhancement

- Lead initiatives to innovate and improve existing products in educational and healthcare sectors, focusing on increasing customer value and sales.

- Explore and implement new AI or digital services or features that can generate additional revenue.

3. Market and Customer Insight Integration

- Conduct market research and analyze customer data to identify technology solutions that address market demands and increase sales.

- Utilize insights from data analytics and business intelligence to guide technology investments that support revenue growth.

4. Cross-Functional Collaboration for Revenue Generation

- Collaborate with the sales, marketing, and finance departments to integrate technology solutions that enhance sales efforts and market reach.

- Work with external partners and vendors to develop joint initiatives and technologies that expand revenue potential.

5. Cost Efficiency and Process Optimization

- Implement technology solutions that streamline processes, reduce operational costs, and improve profit margins.

- Oversee automation and data-driven decision-making tools to enhance productivity and revenue efficiency.

6. Risk and Compliance Management

- Identify risks associated with new technology implementations, ensuring compliance with industry standards to protect revenue streams.

- Establish security and data protection measures to safeguard revenue-related data and intellectual property.

Qualifications:

• Education: Knowledge in Computer Science, Information Technology, Business, or a related field; MBA or a relevant master’s degree is advantageous.

• Experience: Minimum 10 years of experience in technology innovation or product development with a focus on revenue growth.

• Technical Skills: Expertise in emerging technologies, data analytics, revenue optimization tools, and business intelligence platforms.

• Strategic and Revenue Orientation: Strong strategic planning and analytical skills, with a track record of using technology to drive business revenue.

• Leadership Skills: Demonstrated ability to lead teams, manage cross-functional projects, and collaborate effectively with departments to achieve revenue goals.

• Language Skills: Proficiency in both English and Mandarin for effective communication across regions.

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.