The Company

Our client, in the Technology consulting industry, is seeking an experienced Assistant HR Manager with a specialization in Technology sector, to oversee all aspects of human resources practices and processes.

The Role
The ideal candidate for this role should possess a high level of expertise in HR, will exhibit strong decision-making skills along with a deep understanding of hiring within a technology-driven environment and responsibilities include

• Supervise the HR department in overseeing all encompassing HR functions
• Initiate enhancements to HR operations and infrastructure, ensuring precision, adherence to regulations, and productivity
• Evaluate and enforce required modifications to the payroll system, such as system transition
• Examine and refresh company policies and employee guidelines to ensure they are up-to-date and follow labor laws and industry standards
• Collaborate with pertinent stakeholders to manage pay packages for newcomers or internal transferees
• Manage payroll operations to ensure on-time and accurate salary disbursement
• Oversee the handling of HR-related documents including employment agreements, role modifications, and contract terminations
• Handle conflict management, disciplinary actions, and complaint procedures
• Work closely with leaders to implement effective strategies for employee retention
• Plan, organise, and conduct company-wide events aiming towards a positive, cohesive work environment
• Head the yearly performance evaluation practice
• Coordinate with insurance providers or brokers to manage the purchase and renewal of group general and medical insurance
• Investigate trends in salaries and rewards to ensure a competitive and fair system
• Summarize and verify regional payroll data
• Act as the point of contact for any additional miscellaneous projects as needed.

Your Profile

You should have a degree in HR or Business or any related discipline, relevant HR certifications such as IHRP will be advantageous. You bring along 7 years’ experience in a similar capacity. You are people-oriented, and results driven, possess the competency to build and manage interpersonal relationships at all levels, have an in depth knowledge of the labour law and HR best practices.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072021, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Purpose of the role

To support the development of audits aligned to the bank’s standards and objectives by working collaboratively with colleagues, providing accurate information and recommendations, and complying with policies and procedures.

Accountabilities

• Audit development and delivery support, including financial statements, accounting practices, operational processes, IT systems and risk management.
• Identification of operational risks to support the delivery of the Barclays Internal Audit (BIA) Audit Plan through risk assessments.
• Assessment of internal control effectiveness and their capability to identify and mitigate risk aligned to regulatory requirements.
• Communication of key findings and recommendations to stakeholders, including the Audit Owner, senior managers and directors.
• Identification of regulatory news and industry trends/developments to provide timely insight and recommendations for best practice.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

As a key member of the Barclays BIA APAC Technology team in Singapore, you'll play a pivotal role in contributing SME knowledge ensuring that the bank’s risk and controls are properly managed in line with the firm’s policy and local regulatory requirements. You’ll work closely with our Audit Owners (Vice Presidents or Directors) in teams across the regions for ensuring timely and efficient delivery of audit. You’ll also be keeping abreast with the latest developments in the firm and the external environment to assess their impact to the audit strategy. You should be a Bachelors or Masters in Computer Science or related field, and hold a professional qualification relevant to Audit/Technology & Information Risk Management (e.g. CIA, CISA, CISM, CISSP). The role also requires work experience in cyber security, resiliency, cloud computing, infrastructure platforms or artificial intelligence. Background in financial firm and programming skills such as Python with a knowledge of related evolving regulatory environment, and fluency in Mandarin language will be a plus as the audit portfolio covers Greater China where a proficiency of the language will help navigate the local laws, rules and regulations. You may be assessed on key critical skills relevant for success of the role including job-specific technical skills and interpersonal skills.

As a globally integrated professional services organization, EY is helping our clients capitalize on transformative opportunities through our four core services of Assurance, Consulting, Strategy & Transactions and Tax.
At EY, you’ll have the chance to build a career as unique as you are, on a global scale, in an inclusive culture and with leading technologies. And we’re counting on your unique voice and perspective to help EY become even better, too.

About the Opportunity

Digital technology has revolutionized the financial industry, empowering financial institutions to innovate services, expand global market reach, and personalize the customer experience. At the same time, this digital transformation has significantly amplified technology and cyber risks, given the intricate IT ecosystems of interconnected and interdependent systems.

As a Technology & Cyber Risk professional with Financial Services, you will play a pivotal role in guiding our clients through the complexities of technology and cyber risks associated with their digital transformation journeys. Your capabilities will be crucial in helping them safeguard their digital assets, strengthen technology & cyber resilience, and comply with regulations.

Your Key Responsibilities

• Manage a team of technology & cyber risk professionals
• Assess the design adequacy and operating effectiveness of technology control measures
• Identify systemic and thematic technology related risks
• Advise clients on regulatory matters pertaining to technology & cyber risk
• Share perspectives and insights on emerging trends, regulatory changes, and industry developments in technology

Our Expectations

• Stay abreast of emerging trends, regulatory updates, and industry developments in technology
• Lead technology audits and risk assessments of financial institution clients and service providers
• Possess a working knowledge of current technologies and possess strong project management, analytical and team collaboration skills.

Qualifications & Credentials

• Bachelor’s degree in Computer Science, Computer Engineering, Cybersecurity or related disciplines
• Professional certifications such as CISA, CISSP, OSCP or CCNE are preferred
• Familiar with MAS Technology Risk regulations, NIST, ITIL or other relevant technology risk frameworks

We welcome applications from IT professionals interested in IT Audits, Technology Risk Management or IT Regulatory Compliance.

Join us and play a pivotal role in safeguarding the digital future of the financial industry.

Responsibilities

• Site Product Manufacturing and Release Support. Provide front line support to the product manufacturing process analytics, release testing and working with the QC teams (internal sites), or in close collaboration with CDMO Analytical Expert counterparts, focusing on the testing methods for each batch, their release on time and in compliance with the batch and analytical procedures instructions and quality requirements.
• Qualification & Validation. Support the execution of analytical methods qualifications and/or validations, re-validations, Annual Monitoring Batch (AMB) and short-term improvement projects, liaising with all the relevant parties at shopfloor (internally) or CDMO manufacturing team (externally) to ensure accurate execution. Review and ensure that qualification / validation protocols and report are technically correct and in compliance with all applicable international guidelines and requirements. Ensure protocols are executed, as intended.
• Technical improvement execution. Execute analytical methods improvements and support methods development for additional product and/or process related characterization studies.
  Ensure that process technical batches generate sufficient analytical methods knowledge by thoroughly testing critical variables (e.g., DOE, QbD, PAT).
• Primary packaging closure assessment during changes. Drive the qualification and/or validation of primary packaging materials testing methods including the design of container suitability studies for the assigned product(s). Evaluate and ensure, in case of packaging change, that the primary packaging closure - including materials - are sufficient to ensure stability of the product and do not deteriorate quality.
• Assure consistency of Analytical Testing Procedures. Ensure that all critical and significant parameters are within written Instruction (e.g., Testing procedures, Validation Plan), sufficient and appropriate for the product. Derive in collaboration with the internal sites (QC team) / CDMO analytical team, the upper and lower control limits for each product analytical methods (where relevant), as part of the CPV program launch for all products
• Deviation, Out of Expectation, Out of Specification, complaint handling. Lead and/or support the GPS organization with all product and process related analytical investigations and deviations including complaints, Out of Expectation, Out of Specification, in partnership with internal / external site analytical teams. Use scientific and statistical knowledge to analyze data to provide process understanding, and to identify root causes of product and process failures.
• Annual Product Reviews and Product Quality Reviews. Be highly knowledgeable of product and process trends by providing input to Annual Product Reviews and Product Quality Review for analysis and for driving process technology innovations. Be a resource to other departments as Subject Matter Expert for the product and process knowledge.

Requirements

• BSc. In Pharmacy, Pharmaceutical Technology, Chemistry, Engineering, or equivalent scientific degree. Desirable MSc. or equivalent experience.
• Minimum 5 years experience as QC/IPC laboratory scientist of pharmaceutical /chemical GMP environment, or analytical methods development scientist.
• Basic knowledge of current CPV / OPV product and process data analysis and monitoring tools and usage
• Fundamental understanding of international regulatory requirements across multiple health authorities is a plus.
• Fundamental understanding of standard pharmaceutical analytical testing and methods development.
• 5S / 6S Lean Six Sigma Certification.
• Fluent in Japanese speaking a plus to liaise with Native Japanese stakeholders and headquarter.
• 1 year contract with full benefits (21 days annual leave, medical + completion bonus), MNC with possibility of conversion.
• Job Reference: L84839Y3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Headquartered in Singapore, Bossjob is a HRTech startup that connects companies in Southeast Asia to experienced professionals through accurate recommendation and instant direct chats. We're a diverse team based across Singapore, Philippines, Japan and China and we welcome like-minded individuals to join us in our journey.

Key Responsibilities:

• Content Creation: Develop and schedule engaging text, images, and videos for social media. Manage content creators and maintain content calendars.
• Social Media Management: Oversee and interact with various social media accounts (e.g., Facebook, Instagram, X, LinkedIn, TikTok), including responding to comments and messages to foster community engagement.
• Analytics and Reporting: Track and analyze social media metrics using tools like Google Analytics. Prepare reports on performance and trends to guide strategies.
• Social Media Campaigns: Help plan and execute social media campaigns and support paid advertising efforts, including tracking their success.
• Brand Consistency: Ensure content reflects the brand’s voice and style consistently across all platforms.
• Trend Monitoring: Stay informed about social media trends and best practices. Propose new methods to attract and engage audiences.
• Collaboration: Work with the marketing team, designers, and content creators to align social media with marketing strategies and integrate it into broader campaigns.
• Customer Interaction: Address follower and customer inquiries, feedback, and issues promptly and professionally.
• Administrative Support: Assist with scheduling, meeting coordination, and managing digital assets.

Requirements:

• Diploma or degree in a relevant field
• Significant experience as a TikTok user, vlogger, or video content creator
• Passionate about storytelling and the social media space
• Excellent copywriting skills to engage the audience within a 3-second window
• Knowledgeable about trends and best practices across social media channels
• Familiar with social media platforms including Facebook, Instagram, X, TikTok, and LinkedIn
• Confident in conducting street interviews and engaging with the audience
• Comfortable being in front of the camera and representing the Bossjob brand
• Exceptional attention to detail

Good to have:

• Entrepreneur spirit & working experience in startup

Why join us:

• Fast growing startup
• Opportunity to positively impact the lives of millions of people in this region
• Modern office in Central Singapore at Millenia (right next to Promenade MRT)

At Bossjob, we believe bringing a change to the world we live in through technological revolution is a chance once in a lifetime.

Job Responsibilities:

1. Schedule management and itinerary planning.
2. Business trip and travel arrangements.
3. Coordination and management of CEO-related affairs.
4. Ensuring safety and privacy protection.
5. Document and email management.
6. Communication and collaboration.
7. Handling emergencies and responding to unexpected situations.

Qualifications:

1. At least two years of experience as an executive assistant or in a related administrative support role; prior experience serving a CEO or senior executive is preferred.
2. Proficient in scheduling, travel planning, and task management with attention to detail and high efficiency.
3. Strong communication and coordination skills, with the ability to interact effectively with various stakeholders, including team members, clients, and partners.
4. Excellent time management and prioritization skills, capable of staying calm in a fast-paced work environment.
5. Fluency in English (both spoken and written); candidates with international communication experience are preferred.
6. High professional standards and an efficient work style, with the ability to handle complex and demanding tasks.
7. Willingness to travel overseas.

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Firewall Engineer to support our client in Singapore which is a top global investment bank.

Job Description:

Leads and/or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities. Responsible for components of highly complex engineering and/or analytical tasks and activities. Establishes input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system. Viewed as a technology subject matter expert; able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and/or vendors. Will have responsibility for multiple, complex projects; will direct activities of teams related to special initiatives or operations and may have direct reports. Leads the resolution process for complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically 7-10 years of IT experience

Required Skills:

• Minimum 8-10 years of hands-on experience with large scale, complex network/DMZ environments preferably in the banking and finance industry.

• Strong analytical and technical skills with proven experience in network DMZ security technologies especially Firewall, IDS/IPS, Web Content Filtering & Load Balancer technologies.

• 5 years or more experience with deep understanding in Firewall technologies – Fortinet, CheckPoint, etc vendor platform & IDS/IPS technologies.

• 5 years or more experience in Web Content Filtering technologies – Bluecoat, McAfee proxy etc vendor platform.

• Advanced networking troubleshooting and knowledge of web connectivity and protocols (PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Socks, etc.).

• Strong knowledge of networking communication principles, network standards, and network security practices.

• Expertise in creating Application and network diagrams including all pertinent flows and decisions.

• Capability to summarize complex issues into executive summaries.

• Proven leadership experience, ability to motivate teams and drive execution, with performance driven with the necessary intensity and optimism to succeed and deliver.

• Possesses strong analytical skills and root cause investigation techniques with a desire to expand horizon to next-gen products, applications and technology.

• Familiar with product deployments within a global banking environment.

• Willing to work some irregular hours based on the needs of global operating model and the location of clients.

• Understanding in Automation (Python, Ansible etc).

• Communicate with business partners at an enterprise level; interfacing with internal business representatives and information security partners.

• Strong analytical skills with ability to identify gaps, challenge others with positive intent, and drive debate towards identification and remediation of underlying risks.

• Knowledge of regulatory risk management in Technology and Information Security domains preferred.

• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management. ITIL certification preferred.

• At least one professional level certification in Network Security [ CheckPoint/Fortinet, CCIE, CISSP, etc] is desirable.

• Educated to degree level in IT/Engineering field.

What you can expect

The APAC Network DMZ Services team is responsible for end to end engineering and deployment of DMZ services within the bank. Team provides end-to-end network security infrastructure solutions for internal clients, lines of business and external 3rd parties.

The candidate be part of a regional team and be responsible for working with stakeholders to deliver connectivity that balances business, security, availability and resiliency requirements across Network Security technologies and serves as 3rd level escalation for operational issues.

What you will do :

• Be accountable for end to end engineering and deployment of DMZ services within APAC region, serving as the escalation point of contact to senior leaders.

• Responsible for hands-on implementation, configuration of devices and engineering new services into production.

• Ensure security controls are implemented and operating effectively as part of solutions delivery.

• Create designs based on industry best practices, engineering standards and security principles.

• Manage a wide variety of DMZ technology infrastructure and business aligned initiatives.

• Collaborate with Product managers, global engineering domain leads and operations teams from service design through operations transition process for new services.

• Understanding the design/purpose of each application or infrastructure project, defining resource requirements to efficiently collaborate across other technology technical teams to deliver high visibility projects.

• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.

• Identifying and managing the mitigation of risks within the environment.

• Liaise with Information Security partners to enforce compliance with standards.

• Support activities related to Audit, Compliance Reviews & Regulatory Exams.

• Review of all capacity metrics to ensure availability of all services.

• Facilitate meetings among all stakeholders/ vendors regularly and produce status update reports periodically.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Engineer to support our client in Singapore which is a top global investment bank. The role of the incumbent is to handle the installation, configuration and management of the VMware private cloud computing platform. With his knowledge and skills, he/she can suggest amendments in the current installation / configuration procedures, which are more beneficial to the respective implementation project(s) at hand.

Responsibilities:

• Involved in the installation, configuration and management of VMware private cloud computing platform
• Install new components into production environment as laid out by Virtualization Engineering Team(s)
• Make configuration amendments into the existing production plant
• Ability to present ideas in business-friendly and user-friendly language appropriate to both executive and managerial audiences.
• Ability to effectively manage relationships with other implementation teams, application teams, stakeholders, business and customer representatives.
• Organizational skills with attention to task details, documentation and target dates.
• Strong written, oral, and interpersonal communication skills.
• Team orientated, willing to share knowledge and collaborate with peers.
• Proven analytical, strategic vision drawing on strong problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into server, storage, virtualization issues, standards, and products.

Requirements:

• 5-7+ years of previous experience Implementing / Architecting & virtualization experience, across multiple vendor and technologies.
• In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices.
• Solid experience in implementing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies.
• Excellent Knowledge of Private, Public and Hybrid Cloud environments
• Excellent Knowledge of Cloud Orchestration platforms
• Intermediate knowledge of Windows Server, Linux, in HA/DR type configurations.
• Excellent knowledge of Sever hardware platforms: x86
• VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred.
• Strong knowledge & working experience of VMWare modules such as ESXi, vSphere, vSAN, vRA, VRO, VROPs, vRLI, NSX-T, Horizon View
• Strong knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backup to Disk, clustering, encryption technologies from multiple vendors.
• Strong proficiency in PowerShell, Shell scripting / Python / Ansible development

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Solution / Domain Architect to support our client in Singapore which is a top global investment bank.

Your background

• You have domain knowledge of Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance, Commercial Card domains (some or all preferred).
• You have had experience driving shared service strategy and performance culture.
• Drives best practices approach to the continuous improvement of our products, processes, and tools.
• You are a motivated self-starter.
• You thrive in a fast-paced, team-based environment.
• You have relevant IT experience (SDLC – Waterfall / Agile).
• Strong Business Partner coordination.
• You can lead and contribute to automation, causal analysis, and development of shared / common solutions.
• You have strong verbal and written communication skills (able to cater to technical and non-technical audience).
• You are an analytical and innovative thinker, pays great attention to details and enjoys solving problems.
• You can translate complex concepts into multiple architectural “views” aimed at varying audiences.
• You have broad based IT knowledge and experience across Financial Software, Middleware, Databases.
• You can interpret business needs and apply innovative technology solutions.
• You have at least 8+ years’ experience working in Banking / Financial Services Technology discipline.
• You have a bachelor’s degree in computer science / related field or related work experience.

What you can expect

The Team provides Global Corporate & Investment Banking and Global Payment Solutions with direction on technology strategy and solutions in order to align with the business strategy. The Team manages architecture-related risks along with driving adherence to published standards, principles, and technology blueprints. The Team current has an exciting Solutions Architect opportunity for an experienced technologist supporting Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance and Commercial Card domains. The Team has a Global presence in the US, EMEA and APAC. The selected candidate would have the opportunity to work on an exciting, challenging, and varied book of work.

What you will do

• Responsible for defining an architectural vision and solution architecture which aligns with the business strategy, enterprise architecture strategy, technology, and platform choices.
• Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements.
• Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions.
• Working with both business and technology to create the solution intent and architectural vision.
• Leads rapid shaping of a high-level architecture with details filled in with emerging business requirements; ensures architecture is flexible and modular and designed to adapt easily.
• Utilizes the defined best practices, templates, and documentation to create architectural designs.
• Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway.
• Clarifies the architecture for the development teams to support implementation and provides solution options to resolve any impediments.
• Performs design reviews to ensure all non-functional requirements for a solution are sufficiently met (e.g., security, performance, maintainability, scalability, usability, and reliability).
• This is an individual contributor position.

Solution Architect

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Solution Architect to define architectural vision and solution architecture which aligns with the business strategy, enterprise architecture strategy, technology, and platform choices.

Responsibilities:

- Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements.

- Performs design reviews to ensure all non-functional requirements for a solution are sufficiently met.

- Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions.

- Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway.

Requirements:

- Familiar with Waterfall and Agile SDLC

- Application architecturing and delivery track record

- Knowledge in Financial Software, Middleware, and Databases

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Responsibilities:

· Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

· Generate workflows automatically with a genAI assistant and get guidance when you are stuck

· Eliminate repetitive and manual data manipulation with automated workflows

· Access and blend data from any source, whether from your desktop or from any major database or data warehouse

· Explore your data with interactive data views, choosing from dozens of charts

· Collaborate on visual workflows, either privately with colleagues or with your wider organization

· Save and reuse repeatable data processes, analytical models, or scripts across disciplines

· Collaborate effortlessly between multiple users with version control

· Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

· Automate the delivery of insights to any number of stakeholders across the organization.

· Scale to empower any number of users, running any number of workflows in a single environment

· Empower self-sufficiency with data apps provided to any number of end users

· Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

· Proven 10 years of experience with Knime and at least 3 years of experience in Looker Studio

· Proficient in Knime and Looker Studio modules.

· Prior Experience in adding data source to looker studio.

· Ability to translate Chinese encrypted data’s to English.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Job Responsibilities:

1. Be responsible in handling full process of order processing which include from order to payment.

2. Issuing, tracking, providing feedback and updating procurement orders to ensure timely delivery of materials and meet production requirements.

3. Make the relevant documents for the storage of goods , actively cooperate with the warehouse to complete the storage of purchased goods with quality and quantity.

4. Verify and record shipment details of procurement orders, reconciling with suppliers and preparing payment requests or prepayments.

5. Pay close attention to the suppliers, monitor the supplier's production scheduling and production process;

6. Responsible in handling shipping docs check (CI/BL and etc)

8. Complete other ad hoc work.

Job Requirements:

1. Diploma or degree, 2 years or above procurement experience is preferred;

2. Familiar with the procurement workflow, proficient in office software ; proficient in Sap B1 system is preferred.

3. Familiarity with international trade business processes such as receiving orders, tracking orders, shipping, and customs clearance.

4. Strong communication and coordination skills, quick-witted, meticulous, and highly responsible.

5. Possess team spirit, cost consciousness, problem-solving skills and learning ability.

6. Bilingual in Chinese and English as working languages.

Job Summary:

We are seeking a meticulous and analytical Credit Officer to join our auto finance startup. As a Credit Officer, you will play a vital role in assessing the creditworthiness of loan applicants, conducting thorough credit analyses, and ensuring the overall quality of our loan portfolio. Your role will involve evaluating credit risks, making informed lending decisions, and maintaining compliance with internal policies and regulatory requirements.

Responsibilities:

• Assess the creditworthiness of loan applicants by analyzing their financial statements, credit history, and collateral value.

• Conduct detailed credit analyses to evaluate borrowers' ability to repay loans and determine appropriate loan terms and conditions.

• Review loan applications and supporting documentation to ensure accuracy, completeness, and compliance with established lending guidelines.

• Analyze financial data, including income statements, balance sheets, cash flow statements, and tax returns, to assess applicants' financial stability.

• Verify applicant information and perform credit checks using internal and external sources.

• Collaborate with loan officers and underwriters to gather additional information and clarify any credit-related issues.

• Prepare comprehensive credit reports and present findings to management for loan approval or rejection decisions.

• Evaluate collateral valuation reports and assess the adequacy of collateral coverage.

• Monitor loan portfolios to identify early signs of credit deterioration, assess risk ratings, and recommend appropriate remedial actions.

• Stay updated on industry trends, market conditions, and regulatory changes affecting the auto finance industry.

• Ensure compliance with internal credit policies, procedures, and regulatory requirements.

• Collaborate with other departments, such as sales and collections, to address credit-related concerns and provide guidance.

• Maintain accurate and up-to-date credit files and documentation.

• Provide support during loan audits, examinations, and regulatory reviews.

• Assist in the development and enhancement of credit risk assessment models and tools.

• Participate in credit committee meetings and provide insights on credit-related matters.

• Continuously improve credit analysis processes and procedures to enhance efficiency and effectiveness.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).

• Proven experience as a Credit Officer or in a similar credit analysis role, preferably in the auto finance industry or financial services sector.

• Strong understanding of credit risk assessment, financial statement analysis, and lending principles.

• Familiarity with credit analysis tools, techniques, and credit scoring models.

• Excellent analytical and problem-solving skills.

• Ability to make sound credit decisions and recommendations.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Strong ethics and integrity.

• Proficiency in using financial analysis software and MS Office Suite.

Job Responsibilities:

Drive business development efforts in Southeast Asia, with a primary focus on the Malaysian market, to identify and capitalize on new business opportunities.
Establish and maintain strong relationships with customers and channel partners to support the market expansion and sales of energy storage solutions.
Collaborate with internal teams to gather and integrate customer requirements, providing support for market promotion and sales activities.
Qualifications:

Relevant Experience: 1-3 years of experience in the energy storage or related industries, with a basic understanding of market dynamics and customer needs.
Market Knowledge: Familiarity with the Southeast Asian market, particularly in Malaysia, and a basic network of customers and channel resources.
Communication Skills: Proficient in English, capable of effective communication and collaboration with clients and internal teams.
Results-Oriented: Proven ability to meet business objectives with a proactive approach to solving problems.
Preferred Qualifications:

Familiarity with the cultural and business practices of Malaysia and other Southeast Asian countries.
Experience in managing channel partners or distributors is a plus.

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website - https://www.audax.io

What you will be doing:

We are seeking a skilled UI/UX Lead Designer with hands-on experience to drive the design strategy for web portals while providing consultancy for mobile design within our Banking-as-a-Service (BaaS) product. This role emphasizes crafting intuitive and accessible digital experiences for web platforms while aligning mobile designs with the principles of our UI-less SDK.

Responsibilities:

• Develop and execute user experience strategies tailored to web portals, aligning with organizational goals and user needs.
• Conduct user research and usability testing to gain insights and validate designs for web platforms.
• Design wireframes, prototypes, and high-fidelity mockups, maintaining visual consistency and usability standards for web portals.
• Stewardship of cross-platform (web and mobile) design system, maintaining visual and UX consistency/standards.
• Advocate for accessibility and inclusivity by ensuring designs comply with WCAG guidelines and meet diverse user needs.
• Collaborate with cross-functional teams to define design requirements, present concepts, and ensure alignment with business objectives.

What you need to be successful in this role:

Mandatory Skills

• Bachelor’s degree in design, HCI, or related field
• Certifications in Interaction Design or Usability testing
• Minimum 6 years of hands-on UI/UX design experience, with a strong focus on web portals/ apps. Experience in fintech, BaaS, or enterprise platforms is a plus.
• Proficiency in Figma: Expertise in creating wireframes, prototypes, and high-fidelity designs, including collaborative workflows and design system creation.
• Accessibility Standards Expertise: Strong understanding of WCAG compliance to design for inclusivity across mobile and web platforms.
• Design System Development: Proven experience in developing and maintaining scalable design systems for web portals and mobile consultancy.
• HTML, CSS Fundamentals: Basic hands-on knowledge of front-end technologies to ensure seamless collaboration with developers.
• User-Centered Design Principles: Demonstrated ability to design intuitive, user-friendly web interfaces aligned with usability best practices.
• Familiarity with Agile principles and methodology, integrating design processes into sprint cycles and iterative development.
• Strategic Collaboration: Strong ability to work seamlessly with cross-functional teams, articulate design concepts effectively, and influence decision-making.
• Creative Problem-Solving: Innovative and user-centered approach to address complex design challenges while aligning with business goals.
• Time Management & Adaptability: Skilful in prioritizing tasks and delivering high-quality outcomes in dynamic, fast-paced environments.

Desired Technical Skills

• Cross-Platform Design Knowledge: Understanding design nuances for both web and mobile platforms, guiding mobile consultancy where needed.
• Usability Testing Tools: Experience with tools like Maze or Optimal Workshop for conducting user testing and gathering actionable feedback.
• Prototyping Skills: Advanced abilities to demonstrate complex user interactions and flows through interactive prototypes.
• Animation Skills: Experience with 2D animation in After Effects and export using BodyMovin/Lottie.
• Agile Design Integration: Proficiency in embedding design workflows into Agile frameworks, including sprint planning and iterative cycles.
• Front-End Collaboration: Basic knowledge of JavaScript or React to facilitate efficient design-to-development handoff.

Job Description & Summary

A career in Technology within the Risk & Quality function will provide you with the opportunity to provide internal support to our core business functions and the digital teams across all lines of services in PwC.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks when developing and delivering technology solutions for the firm and its clients.

Responsibilities

• Provide sound advice to PwC professionals (across Assurance, Tax, Advisory and Internal Firm Services practices), seeking Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Support the planning, designing and implementation of risk management processes
• Assist with technology risk assessments review
• Provide support, education and training to staff to build technology risk awareness within the organisation
• Prepare monthly reports and statistics for internal reporting
• Where appropriate, you will also be offered opportunities to work with various support functions, other Lines of Service and with the regional Risk & Quality teams

Preferred Knowledge/Skills:

• At least 3 years of experience within PwC, another accounting firm or relevant industry is preferred
• Excellent project management skills
• Possesses a high level of accuracy and attention to detail
• Strong analytical & problem-solving skills
• Possesses a strong people oriented attitude
• Has the confidence and maturity to deal with all levels of staff
• Be able to report findings in an appropriate way for different audiences
• Has the willingness to learn and deliver timely and quality results to internal clients
• Is an excellent team player
• Past experience with technology risk management, general risk management or technology contract review will be preferred, but not mandatory

Language requirement:

Fluency in both spoken and written English.

Responsibilities

• Work closely with team members (developers, product manager, customer support, and partners) to develop, test and deliver high quality products.
• Prevent, collect, analyze and track product defects.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Manage project dependencies and risk mitigation.

Minimum Qualifications

• 5+ years​ experience in automation testing development.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Experience in testing Webservice/Restful APIs and have a certain understanding of commonly used databases like MySQL.
• Good programming skills, hands on with at least one of the following languages: Java, Javascript, Python.
• Solid analytical and trouble-shooting skills.
• Good understanding of Agile/Scrum development methodologies as well as using collaboration tools, such as Jira, Trello, Slack, etc.
• Excellent interpersonal coordination and communication skills.
• Self-motivated, able to work independently as well as work as a team.
• Good exposure in a distributed/remote working environment.
• Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.

Preferred Qualifications

• Experience on performance testing is a plus.
• Experience with automation build up.
• Skilled use of at least one source code management tool: SVN, Git, etc.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

• Overall 5 Years of expereince in Tivoli Workload Scheduler (TWS), Jira and ServiceNow.
• Good handson knowledge in Batch Technologies. Tool: TWS Tivoli Workload Scheduler [Version: 8.6 above]
• Good hands-on experience in creating scheduling SAP, UNIX, LINUX, and WINDOWS jobs.
• Good hands on in administering TDWC TWS applications (Installation, Upgrade, uninstallation Troubleshooting)
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Capable of handling P1 incidents engage the right stakeholders for the fix.
• Knowledge in Dynamic agents concepts and configurations.
• Knowledge in Event rule management troubleshooting.
• Should be flexible to work in any shifts depending on the project requirements
• Starting and stopping system tasks, monitoring the system consoles for unusual conditions, and working with the system programming and production control staff to ensure the health and normal operation of the systems
• Expertise & knowledge to perform IPL and knowledge of HMC operations
• Experienced to support Production/LIVE environment in 24x7 support model