Coinhako is a market-leading platform for access to digital assets like Bitcoin from Singapore.

Founded in 2014, Coinhako has established a reputation as being one of the most secure and trusted digital asset wallet service providers and trading platforms in the APAC market. Our team is deeply passionate about building the crypto economy in the APAC region. Through the launch of our innovative suite of products and services, Coinhako aims to empower individuals and businesses by allowing them to take ownership and control of how they build and manage their assets in the new digital finance world.

We are seeking a dedicated and detail-oriented Night Shift Finance Operations Specialist to join our dynamic team. The successful candidate will be responsible for overseeing and coordinating operational activities during the night shift. This will be a crucial role in ensuring the smooth execution of processes and maintaining quality standards.

What you'll be doing:

• Coordinate operational activities, ad-hoc tasks by reporting manager, ensuring adherence to standard operating procedures and quality standards
• Address and resolve operational issues; collaboration with relevant departments
• Generating timely reports on operational accounts and activities, in collaboration with relevant departments
• Facilitating clear communication between the team and other departments to ensure seamless collaboration and information flow
• Identify process improvement and implement strategies to enhance operational efficiency

What we're looking for:

• Diploma or Bachelors Degree in Finance, Admin, Operations or relevant domain
• Experience in Microsoft Office tools
• Good communicator, team player and good ownership traits
• Experience in finance or banking industry will be preferred

What’s in it for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM, and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with a well-stocked pantry
• Animal-friendly environment, with a fluff ball in the office

Find out more about Coinhako @ https://www.coinhako.com/ and don't forget to visit our Careers Page @ https://www.coinhako.com/join-us!

Job Description

Key responsibilities include:

• Support the Internal Control team in assessing and implementing internal control mechanisms.
• Assist in reviewing SOX controls and ITGC controls, ensuring alignment with Traveloka’s Group SOX ICOFR policy.
• Perform data analytics of business processes & controls to identify areas of concern or improvement.
• Aid in the coordination of audit remediation processes arising from internal and external audit finding.
• Participate in cross‐functional teams' efforts to conduct root cause analysis for fraud and other unusual activities to establish action plans to improve the controlled environment.
• Assist in continuous improvement processes and activities, such as awareness/ training programs and sessions on audit, risk and controls.
• Assist in regular internal control tests and reviews, ensuring compliance with SOX standards.
• Manage the SOX Risk and Control Tool to ensure effective oversight governance within the Internal Control team.
• Help in updating SOX documentations like Flow Charts, Narratives, and Risk Control Matrices.
• Engage in training sessions to stay updated on compliance standards and internal control best practices.
• Participate in various company-wide initiatives, such as reviews of policies and procedures.

‎

Requirements

• Bachelor's degree in accounting and finance.
• A minimum of 5 years of experience in accounting, auditing, or internal control roles.
• 3 years of public accounting experience (Big 4) is required.
• Familiarity with Sarbanes Oxley (“SOX”) guidelines, compliance, and business processes.
• Basic knowledge of International Financial Reporting Standards (“IFRS”).
• Ability to work collaboratively with multidisciplinary teams.
• Strong analytical and problem-solving skills.
• Keen attention to detail and commitment to achieving high standards.
• Good communication abilities for effective interactions with internal and external parties.

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Key Responsibilities:

• Analyze and re-engineer office administrative procedures, implementing new processes to improve efficiency if necessary
• Manage and coordinate the Founders’ calendar, including scheduling appointments, and travel arrangements.
• Organize meetings, including scheduling, sending reminders, and organizing catering when necessary.
• Assist with personal tasks for the Founders as needed, such as running errands, personal shopping, and organizing personal appointments.
• Handle confidential documents ensuring they remain secure.
• Perform a full spectrum of office admin duties that include ordering supplies, managing vendors and a records database.

Qualifications:

• Proven experience as a Personal Assistant, Office Admin, or similar role.
• Excellent MS Office knowledge and Mandarin proficiency to liaise with overseas associates .
• Outstanding organizational and time management skills.
• Ability to multitask and prioritize daily workload.
• Willingness and ability to work at very flexible working hours.
• High School diploma; additional qualifications as a Personal Assistant or Secretary are a plus.

Job Description

• Oversee and spearhead the daily execution of high-performing campaign management and execution of hygiene campaigns across multiple channels to achieve customer acquisition goals and maximize return on ad spend
• Responsible for managing big scale digital marketing campaigns that have high technical complexity due to very large numbers of ads entities that need to be managed
• Identify optimization opportunities / growth, and analyzing the impact and effort required
• Execute and prioritize all the tasks / activities within the managed campaigns
• Mature enough to manage external marketing vendors independently, and ensure all the expected deliverables or service are delivered
• Collaborate closely with the Country Marketing Managers of assigned market, on achieving marketing objectives including but not limited to providing guidelines and requirements for campaign strategy pre and post execution, and best-in-class execution
• Actively monitoring Share of Voice, Active Users and ROAS to ensure we are able to win the market share.
• Capable of leading and managing small projects with minimal supervision that can potentially create value for the whole team
• Accrue and process all the paid invoices in a timely manner

The above will be delivered by:

• Working very closely with Performance Marketing Manager as a supervisor to develop paid media strategies for specific local markets which need to be tailored & personalized
• Develop execution to achieve paid media objectives (CAC, CVR, ROAS)
• Manage Traveloka advertising accounts on all platforms, maintain online advertising campaigns, from display targeting, retargeting, display awareness, app installs, etc
• Manage spending vs. KPIs balancing to have dynamic optimization based on needs, markets & real-time performance by having series of experimentation and testing
• Stay informed of new betas, tactics, and data trends within the paid search industry
• Ensure all online advertising best practices have been implemented
• Provide bi/weekly performance reports on each digital channels and funnels, and circulate to relevant stakeholders
• Being proactive and give ideas on performance marketing improvement

‎

Requirements

• 4-5 years of performance marketing, especially Display and App Installs experience (a candidate who has experience Display is a plus point)
• Technical skills and experiences in app optimization and A/B testing are a big plus point
• Familiar with Google, Meta, TikTok, ASA and other performance marketing channels
• Possess exceptional critical thinking and a willingness to dive into the data, to produce immediate value while still keeping an eye on long-term strategy and scalability
• Possess a sharp eye for detail coupled with the ability to see how small details make up the bigger picture
• Excellent analytical skills for data-driven decision making, deriving and disseminating actionable insights resulting from such analysis
• Good communication skill, self-driven, love challenges, and enthusiasm to pursue excellence
• Proficiency in Excel and other data processing tool

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

**Note - Candidate should be willing to come to office EVERY DAY. This is not a remote or hybrid job.** Candidate will be required to extend on days as this is an IT Job.

Working hours are from 8:30 AM - 5:30 PM

● Responsible for managing org wide G-Suite Administration (GWS)
● Responsible for managing org wide JAMF system management tool
● Responsible for managing org wide Intunes system management tool
● Responsible for managing Zoom rooms and advanced conferencing solution
● Responsible for managing Meraki switches and routers at the site
● Troubleshoot general Mac OSX and Windows OS Issues, Update, Upgrade and
support
● Troubleshoot Printer, Scanner and other peripheral issues
● Responsible for managing IT Networks onsite including but not limited to, troubleshooting Firewalls, Switches, Access Points and WAN
● Work with vendors on need basis for triaging issues not limited to hardware and internet service providers
● Responsible for managing local IT assets within the IT Asset register
● Interact with stakeholders and employees globally at the technical level, as required.
● Perform Regular Audits of IT Assets and Applications.
● Configure and scale IT systems and networks for a rapidly growing organization.
● Assist with hardware and software issues.
● Defining and document best practices and support procedures.

We are seeking a Business Information Security Manager who will be tasked with facilitating and maintaining comprehensive security measures, risk assessments, and incident response protocols to safeguard AA’s assets and data within the APAC region.

This position will see you become part of a highly specialised cyber security team, who consistently push the boundaries of digital, technology, and automation innovation to drive a smarter, safer, and more sustainable enterprise.

Core Responsibilities (amongst others): 

• Manage and monitor cybersecurity initiatives and controls in the APAC region.
• Collaborate with regional IT and security teams to implement security measures and protocols.
• Conduct security assessments and risk analyses for regional assets and systems
• Facilitate security awareness training for regional employees.
• Respond to and investigate security incidents in the region.
• Stay updated with regional cybersecurity regulations and compliance requirements.

We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Center (DC) Operations role, to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities:

• Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.
• Reports to the Data Center Operations Lead.
• Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.
• Strong knowledge and experience with structured cabling design and implementations.
• Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.
• Review server room physical access request and to approve/reject request.
• Review disk reports submitted by vendors against the actual disk break-fix event.
• Liaise with approved disposal vendor for disk destruction and/or waste collection.
• Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.
• Responsible for equipment movement in collaboration with equipment owner.
• Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.
• Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.
• Update the asset inventory in System of Records after equipment placement, decommissioning or movement.
• Manage regular asset inventory sighting.
• Ensure the accuracy of System of Records for asset inventory.
• Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.
• Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.
• Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.
• Gather information for audits and formulate responses for DC Ops Leads review and approval.
• Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

Regular reporting:

• Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)
• Capacity Utilization of Data Center including rack, power and patch panels.
• Review of Third-Party Colocation Vendor submitted reports for accuracy.
• Statistics for Data Center Activities:

1. Equipment Decommissioning Requests and Status
2. Equipment Movement Requests and Status
3. Equipment Placement Requests and Status

Others:

• Good communication skills, able to communicate clearly, both verbally and written.
• Experience working in regional and global support roles.
• Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.

Astek is offering a role of SAP Data Migration Consultant.

We are seeking a SAP Data Migration Consultant with proven experience in managing ECC to S/4HANA migrations. You should have a deep understanding of data migration strategies, SAP system landscapes, firsthand experience with SNP CrystalBridge for Bluefield transformations, SAP's LTMC tool, and good knowledge and hands-on experience with SAP S/4HANA.

Key Responsibilities:

• Perform data models and data mapping for transitioning from the ECC system to the S/4HANA system.
• Conduct system analysis, performance tuning, and post-migration review to confirm effective transition to S/4HANA.
• Handle and rectify data-related issues encountered during migration.
• Provide insights, lessons learned, and suggest best practices for S/4HANA migration project.
• Document the data migration process, mapping, and technical details for future reference and continuous improvement.
• Design and implement a data migration strategy, ensuring it aligns with business objectives and leverages the capabilities of SAP S/4HANA.
• Utilize SNP CrystalBridge along with the Bluefield approach for condensed data and business process migration.
• Use SAP LTMC for data ETL processes, ensuring effective integration and optimal usage within the S/4HANA environment.

Requirements:

• Hands-on experience with SAP's LTMC is added advantage
• Understanding of key SAP functional areas as per the scope of the project.
• Strong background in data management and governance practices.
• Excellent problem-solving, analytical, and documentation skills.
• Extensive experience in managing end-to-end data migrations from SAP ECC to SAP S/4HANA.
• Profound understanding of the SAP S/4HANA data model, architecture, and its functionalities.
• Proficiency in utilizing the SNP CrystalBridge tool with the Bluefield approach.

Technology Consultant

Responsibilities:

• Facilitate the implementation and support of SAP modules.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
• Facilitate workshops to collect business requirements.
• Map client business requirements, processes and objectives;
• Design, customize, configure and testing of module
• Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
• Document functional designs, test cases and results.
• Proactively identify and propose business process and/or system enhancements.
• At least 3-4 years of implementation experience
• Bachelor Degree in Computer Science or Equivalent

Company Reg No.: 201131609D l License No.: 11C4684 l EA Reg no: R1655133, Ashraf Ali

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a data-driven organisation, with data and people at the heart of change.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how data strategies are created and implemented.

· Passion for designing large, multi-year data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 6 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

Convertium is a full-spectrum digital agency. Since 2001, we have been helping clients solve business problems with User-first thinking and web solutions.

The Digital Technology Manager (DTM) coordinates Convertium’s web technology team to deliver best-in-class thinking, planning and execution of digital solutions.

This role requires expansive interest and skills in a broad range of digital technologies, including frontend and backend development, web infrastructure, and cybersecurity. Besides team coordination, the DTM is involved with solutioning and consultanting.

People management and mentoring skills are important. You will be working with a diverse team of web technologists, including frontend and backend developers, web operators, and QA specialists.

Expect to work on a wide range of clients' industries, including financial services, automotive, education, hospitality, and government. This is a client-facing role.

The DTM reports to the management supervisor of the Web Technology practice.

Only short-listed candidates will be contacted.

Required Skills & Knowledge

• Web programming (Java and/or .NET)
• RESTful (or Web Services or API)
• Client-side scripting and web mark-up (HTML5, CSS, JavaScript)
• System architecture (hosting, network, hardware and software)
• Software development methodologies and programming best practices, including standards-based coding
• Enterprise CMS (Adobe Experience Manager (AEM), Sitecore, Kentico, etc)
• Load testing (e.g. JMeter) and web security penetration testing tools (e.g. OWASP).
• Code versioning – Git (e.g. BitBucket)
• Coaching, mentoring, and cultivation of direct reports
• Client partnering
• Strong command of spoken and written English