Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Solution / Domain Architect to support our client in Singapore which is a top global investment bank.

Your background

• You have domain knowledge of Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance, Commercial Card domains (some or all preferred).
• You have had experience driving shared service strategy and performance culture.
• Drives best practices approach to the continuous improvement of our products, processes, and tools.
• You are a motivated self-starter.
• You thrive in a fast-paced, team-based environment.
• You have relevant IT experience (SDLC – Waterfall / Agile).
• Strong Business Partner coordination.
• You can lead and contribute to automation, causal analysis, and development of shared / common solutions.
• You have strong verbal and written communication skills (able to cater to technical and non-technical audience).
• You are an analytical and innovative thinker, pays great attention to details and enjoys solving problems.
• You can translate complex concepts into multiple architectural “views” aimed at varying audiences.
• You have broad based IT knowledge and experience across Financial Software, Middleware, Databases.
• You can interpret business needs and apply innovative technology solutions.
• You have at least 8+ years’ experience working in Banking / Financial Services Technology discipline.
• You have a bachelor’s degree in computer science / related field or related work experience.

What you can expect

The Team provides Global Corporate & Investment Banking and Global Payment Solutions with direction on technology strategy and solutions in order to align with the business strategy. The Team manages architecture-related risks along with driving adherence to published standards, principles, and technology blueprints. The Team current has an exciting Solutions Architect opportunity for an experienced technologist supporting Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance and Commercial Card domains. The Team has a Global presence in the US, EMEA and APAC. The selected candidate would have the opportunity to work on an exciting, challenging, and varied book of work.

What you will do

• Responsible for defining an architectural vision and solution architecture which aligns with the business strategy, enterprise architecture strategy, technology, and platform choices.
• Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements.
• Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions.
• Working with both business and technology to create the solution intent and architectural vision.
• Leads rapid shaping of a high-level architecture with details filled in with emerging business requirements; ensures architecture is flexible and modular and designed to adapt easily.
• Utilizes the defined best practices, templates, and documentation to create architectural designs.
• Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway.
• Clarifies the architecture for the development teams to support implementation and provides solution options to resolve any impediments.
• Performs design reviews to ensure all non-functional requirements for a solution are sufficiently met (e.g., security, performance, maintainability, scalability, usability, and reliability).
• This is an individual contributor position.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Engineer to support our client in Singapore which is a top global investment bank. The role of the incumbent is to handle the installation, configuration and management of the VMware private cloud computing platform. With his knowledge and skills, he/she can suggest amendments in the current installation / configuration procedures, which are more beneficial to the respective implementation project(s) at hand.

Responsibilities:

• Involved in the installation, configuration and management of VMware private cloud computing platform
• Install new components into production environment as laid out by Virtualization Engineering Team(s)
• Make configuration amendments into the existing production plant
• Ability to present ideas in business-friendly and user-friendly language appropriate to both executive and managerial audiences.
• Ability to effectively manage relationships with other implementation teams, application teams, stakeholders, business and customer representatives.
• Organizational skills with attention to task details, documentation and target dates.
• Strong written, oral, and interpersonal communication skills.
• Team orientated, willing to share knowledge and collaborate with peers.
• Proven analytical, strategic vision drawing on strong problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into server, storage, virtualization issues, standards, and products.

Requirements:

• 5-7+ years of previous experience Implementing / Architecting & virtualization experience, across multiple vendor and technologies.
• In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices.
• Solid experience in implementing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies.
• Excellent Knowledge of Private, Public and Hybrid Cloud environments
• Excellent Knowledge of Cloud Orchestration platforms
• Intermediate knowledge of Windows Server, Linux, in HA/DR type configurations.
• Excellent knowledge of Sever hardware platforms: x86
• VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred.
• Strong knowledge & working experience of VMWare modules such as ESXi, vSphere, vSAN, vRA, VRO, VROPs, vRLI, NSX-T, Horizon View
• Strong knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backup to Disk, clustering, encryption technologies from multiple vendors.
• Strong proficiency in PowerShell, Shell scripting / Python / Ansible development

Solution Architect

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Solution Architect to define architectural vision and solution architecture which aligns with the business strategy, enterprise architecture strategy, technology, and platform choices.

Responsibilities:

- Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements.

- Performs design reviews to ensure all non-functional requirements for a solution are sufficiently met.

- Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions.

- Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway.

Requirements:

- Familiar with Waterfall and Agile SDLC

- Application architecturing and delivery track record

- Knowledge in Financial Software, Middleware, and Databases

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud environments, such as AWS, Azure, or Google Cloud Platform.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• Experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud environments, such as AWS, Azure, or Google Cloud Platform.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the opportunity

To be a part of the Project Team to deliver a custom-built software application on a low-code platform by following Agile Frameworks and DevOps practices

Your key Responsibilities

• Working as an Agile Team Member, managing and executing a variety of tasks
• Interacting with Business Users as necessary to clarify requirements
• Taking responsibility for the quality of the software developed and delivered
• User Story Effort Estimation
• Software Development including meeting the Definition of Done
• Software Testing including fulfilling the Acceptance Criteria
• Creating Software Documents as require
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures. • Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Skills and attributes for success

• Contributing to setting-up, and execution of DevOps practices
• Software Deployment
• Software Maintenance and Support

To qualify for the role, you must have:

• At least a degree or diploma in a relevant technical field
• For the Associate position: At least 1 year of hands-on experience in custom-built software development using a low-code platform
• Experienced in Agile Software Development
• Experienced in Web Applications, HTML, CSS and JavaScript
• Experienced in Software Integration using APIs and Web Services
• Experienced in Database Systems

Ideally, you’ll also have

• OutSystems experience is a distinct advantage
• Scrum Ceremonies and Artefacts experience is a distinct advantage
• .NET Framework experience is an advantage
• Additional Business Education is a distinct advantage
• Low-code platform certification is a distinct advantage
• Scrum Certification is an advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful
  information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 3 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients
• Degree in Computer Science or IT or Business Analytics

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Responsibilities:

· Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

· Generate workflows automatically with a genAI assistant and get guidance when you are stuck

· Eliminate repetitive and manual data manipulation with automated workflows

· Access and blend data from any source, whether from your desktop or from any major database or data warehouse

· Explore your data with interactive data views, choosing from dozens of charts

· Collaborate on visual workflows, either privately with colleagues or with your wider organization

· Save and reuse repeatable data processes, analytical models, or scripts across disciplines

· Collaborate effortlessly between multiple users with version control

· Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

· Automate the delivery of insights to any number of stakeholders across the organization.

· Scale to empower any number of users, running any number of workflows in a single environment

· Empower self-sufficiency with data apps provided to any number of end users

· Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

· Proven 10 years of experience with Knime and at least 3 years of experience in Looker Studio

· Proficient in Knime and Looker Studio modules.

· Prior Experience in adding data source to looker studio.

· Ability to translate Chinese encrypted data’s to English.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful
  information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 6 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

We are seeking a proactive and experienced Digital Product Manager to join our team. The successful candidate will manage the entire product line life cycle, from strategic planning to tactical activities, guide product development from conception to launch, and evaluate product functionalities and performance.

Your key responsibilities:

1. Manage and oversee the entire product line life cycle, including strategic planning, development, and tactical execution.
2. Develop and support product positioning strategies based on customer demands and market trends.
3. Guide the entire process of product development from concept, design, implementation to launch.
4. Regularly evaluate product functionalities and performance, and propose enhancements based on market feedback and consumer demands.
5. Conduct comprehensive market research to identify potential partnerships for the product, and generate innovative ideas for increasing market share, improving customer experience, and driving growth.
6. Oversee market research studies to keep abreast of new technologies and competitor offerings.
7. Lead in the development and presentation of business proposals to capitalize on new business opportunities.

To qualify for the role, you must have

1. At least a Bachelor’s degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
2. Proven experience as a Product Manager or similar role in the digital industry.
3. In-depth knowledge of product management principles, concepts, and techniques.
4. Experience conducting market research, product positioning, and marketing strategies.
5. Exceptional project management and organizational skills.
6. Strong problem-solving abilities, coupled with excellent communication skills.
7. Experience in managing cross-functional teams.

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We act as architects of digital change, helping our clients create innovative and effective solutions. Our teams are always client-focused and multi-disciplinary with a focus on digital problem solving. This is an exceptionally diverse role where you have the chance to make a real contribution to our business.

The opportunity

We are hiring developers to join us. We are most interested in individuals who wish to work across both account management and producers’ roles.

Your Key Responsibilities

• Develop and support solutions and code for various projects
• Contribute to the delivery of Service Level Agreement obligations
• Ensure that client’s website is updated and functioning
• Responsible to test and validate work produced and be able to highlight risk before delivery
• Responsible for technical change and release management activities which includes environment deployment and rollback
• Investigate, analyze and resolve issues which impact client’s websites
• Make recommendations on right-sizing, security, availability and performance
• Responsible for technical documentation and services to local and international clients
• Responsible for responding and resolving application and infrastructure issues within SLA
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Skills and attributes for success

• Knowledge of web technologies and content management systems
• Attentive to details and willingness to learn
• Organized and meticulous
• Customer-oriented and ability to work within team effectively

To qualify for the role you must have

• Bachelor’s Degree in any of these IT related disciplines: Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
• At least 5 years of working experience as a developer
• Knowledge of or Experience in .Net Frameworks / C# / ASP.NET / MVC
• Experience in web and networking concepts
• Knowledge of Javacript/JQuery
• Excellent communication skills, with a flair of reaching out to people of all levels

Ideally, you’ll also have

• Experience in CMS development with Sitecore/Sitefinity/Kentico or related
• Understanding of CI/CD activities
• Experience in cloud hosting and architecture

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

As a Business Information Security Officer, you will play a key role in proactively managing the information security and Data privacy landscape within the organization. Your expertise will help guide strategic decision-making on technology risk and security matters, ensuring robust IT security architecture, practices, and compliance across the organization.

Key Responsibilities:

• Lead proactive management of InfoSec & privacy.
• Provide thought leadership on technology risk and security.
• Drive the development and implementation of IT security policies and solutions.
• Ensure secure software development practices and change management processes.
• Plan and manage security incident responses and investigations.
• Oversee global adoption of cybersecurity and privacy controls.
• Act as the main point of contact for InfoSec and privacy matters.
• Collaborate with external auditors and regulators for compliance.

Required Skills and Qualifications:

• Extensive experience in IT security architecture, policy, and procedure development.
• Demonstrated leadership with strong decision-making abilities.
• Knowledge of software development life cycle security and asset management.
• Proven track record in incident response management and cybersecurity investigations.
• Excellent communication skills for non-technical stakeholders.
• Proficiency in current and emerging security trends.
• Familiarity with Singapore regulatory IT security requirements (e.g., MAS TRM, Cyber Hygiene notice).
• Bachelor's degree in IT/Computer Science or related field.
• Preferred certifications: CISSP, CISA, CISM, GIAC.

Personal Attributes:

• Team-oriented and able to work collaboratively.
• Strong communication skills for engaging senior stakeholders.
• Analytical problem-solver with a creative mindset.
• Independent and hands-on approach with strong attention to detail.

Application Process:
If you are interested in this role, please send your resume to [email protected]

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Job Summary:

We are seeking a meticulous and analytical Credit Officer to join our auto finance startup. As a Credit Officer, you will play a vital role in assessing the creditworthiness of loan applicants, conducting thorough credit analyses, and ensuring the overall quality of our loan portfolio. Your role will involve evaluating credit risks, making informed lending decisions, and maintaining compliance with internal policies and regulatory requirements.

Responsibilities:

• Assess the creditworthiness of loan applicants by analyzing their financial statements, credit history, and collateral value.

• Conduct detailed credit analyses to evaluate borrowers' ability to repay loans and determine appropriate loan terms and conditions.

• Review loan applications and supporting documentation to ensure accuracy, completeness, and compliance with established lending guidelines.

• Analyze financial data, including income statements, balance sheets, cash flow statements, and tax returns, to assess applicants' financial stability.

• Verify applicant information and perform credit checks using internal and external sources.

• Collaborate with loan officers and underwriters to gather additional information and clarify any credit-related issues.

• Prepare comprehensive credit reports and present findings to management for loan approval or rejection decisions.

• Evaluate collateral valuation reports and assess the adequacy of collateral coverage.

• Monitor loan portfolios to identify early signs of credit deterioration, assess risk ratings, and recommend appropriate remedial actions.

• Stay updated on industry trends, market conditions, and regulatory changes affecting the auto finance industry.

• Ensure compliance with internal credit policies, procedures, and regulatory requirements.

• Collaborate with other departments, such as sales and collections, to address credit-related concerns and provide guidance.

• Maintain accurate and up-to-date credit files and documentation.

• Provide support during loan audits, examinations, and regulatory reviews.

• Assist in the development and enhancement of credit risk assessment models and tools.

• Participate in credit committee meetings and provide insights on credit-related matters.

• Continuously improve credit analysis processes and procedures to enhance efficiency and effectiveness.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).

• Proven experience as a Credit Officer or in a similar credit analysis role, preferably in the auto finance industry or financial services sector.

• Strong understanding of credit risk assessment, financial statement analysis, and lending principles.

• Familiarity with credit analysis tools, techniques, and credit scoring models.

• Excellent analytical and problem-solving skills.

• Ability to make sound credit decisions and recommendations.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Strong ethics and integrity.

• Proficiency in using financial analysis software and MS Office Suite.

Job Responsibilities:

Drive business development efforts in Southeast Asia, with a primary focus on the Malaysian market, to identify and capitalize on new business opportunities.
Establish and maintain strong relationships with customers and channel partners to support the market expansion and sales of energy storage solutions.
Collaborate with internal teams to gather and integrate customer requirements, providing support for market promotion and sales activities.
Qualifications:

Relevant Experience: 1-3 years of experience in the energy storage or related industries, with a basic understanding of market dynamics and customer needs.
Market Knowledge: Familiarity with the Southeast Asian market, particularly in Malaysia, and a basic network of customers and channel resources.
Communication Skills: Proficient in English, capable of effective communication and collaboration with clients and internal teams.
Results-Oriented: Proven ability to meet business objectives with a proactive approach to solving problems.
Preferred Qualifications:

Familiarity with the cultural and business practices of Malaysia and other Southeast Asian countries.
Experience in managing channel partners or distributors is a plus.

Responsibilities

• Work closely with team members (developers, product manager, customer support, and partners) to develop, test and deliver high quality products.
• Prevent, collect, analyze and track product defects.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Manage project dependencies and risk mitigation.

Minimum Qualifications

• 5+ years​ experience in automation testing development.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Experience in testing Webservice/Restful APIs and have a certain understanding of commonly used databases like MySQL.
• Good programming skills, hands on with at least one of the following languages: Java, Javascript, Python.
• Solid analytical and trouble-shooting skills.
• Good understanding of Agile/Scrum development methodologies as well as using collaboration tools, such as Jira, Trello, Slack, etc.
• Excellent interpersonal coordination and communication skills.
• Self-motivated, able to work independently as well as work as a team.
• Good exposure in a distributed/remote working environment.
• Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.

Preferred Qualifications

• Experience on performance testing is a plus.
• Experience with automation build up.
• Skilled use of at least one source code management tool: SVN, Git, etc.

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website - https://www.audax.io

What you will be doing:

We are seeking a skilled UI/UX Lead Designer with hands-on experience to drive the design strategy for web portals while providing consultancy for mobile design within our Banking-as-a-Service (BaaS) product. This role emphasizes crafting intuitive and accessible digital experiences for web platforms while aligning mobile designs with the principles of our UI-less SDK.

Responsibilities:

• Develop and execute user experience strategies tailored to web portals, aligning with organizational goals and user needs.
• Conduct user research and usability testing to gain insights and validate designs for web platforms.
• Design wireframes, prototypes, and high-fidelity mockups, maintaining visual consistency and usability standards for web portals.
• Stewardship of cross-platform (web and mobile) design system, maintaining visual and UX consistency/standards.
• Advocate for accessibility and inclusivity by ensuring designs comply with WCAG guidelines and meet diverse user needs.
• Collaborate with cross-functional teams to define design requirements, present concepts, and ensure alignment with business objectives.

What you need to be successful in this role:

Mandatory Skills

• Bachelor’s degree in design, HCI, or related field
• Certifications in Interaction Design or Usability testing
• Minimum 6 years of hands-on UI/UX design experience, with a strong focus on web portals/ apps. Experience in fintech, BaaS, or enterprise platforms is a plus.
• Proficiency in Figma: Expertise in creating wireframes, prototypes, and high-fidelity designs, including collaborative workflows and design system creation.
• Accessibility Standards Expertise: Strong understanding of WCAG compliance to design for inclusivity across mobile and web platforms.
• Design System Development: Proven experience in developing and maintaining scalable design systems for web portals and mobile consultancy.
• HTML, CSS Fundamentals: Basic hands-on knowledge of front-end technologies to ensure seamless collaboration with developers.
• User-Centered Design Principles: Demonstrated ability to design intuitive, user-friendly web interfaces aligned with usability best practices.
• Familiarity with Agile principles and methodology, integrating design processes into sprint cycles and iterative development.
• Strategic Collaboration: Strong ability to work seamlessly with cross-functional teams, articulate design concepts effectively, and influence decision-making.
• Creative Problem-Solving: Innovative and user-centered approach to address complex design challenges while aligning with business goals.
• Time Management & Adaptability: Skilful in prioritizing tasks and delivering high-quality outcomes in dynamic, fast-paced environments.

Desired Technical Skills

• Cross-Platform Design Knowledge: Understanding design nuances for both web and mobile platforms, guiding mobile consultancy where needed.
• Usability Testing Tools: Experience with tools like Maze or Optimal Workshop for conducting user testing and gathering actionable feedback.
• Prototyping Skills: Advanced abilities to demonstrate complex user interactions and flows through interactive prototypes.
• Animation Skills: Experience with 2D animation in After Effects and export using BodyMovin/Lottie.
• Agile Design Integration: Proficiency in embedding design workflows into Agile frameworks, including sprint planning and iterative cycles.
• Front-End Collaboration: Basic knowledge of JavaScript or React to facilitate efficient design-to-development handoff.

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

1) Process Support:

- Keep up to date with latest procedures, forms and templates

- Assist to raise requests, complete forms, obtain approvals, etc. as required by process

- Track timeline and actions according to plan

- Coordinate and follow up to meet timelines

- Organize and file documents

2) Department Asset Inventory Management:

- Document purchases

- Regularly report expiries in advance and expenses against budget

3) Department Budget Record:

- Populate budget items

- Document submitted and approved budget

- Document allocation method and allocation

4) Department Initiative/Program/Project Tracking:

- Document all initiatives, programs, projects

- Record status in regular department meetings

5) Department Visitor Management:

- Manage access and refreshment if required

- Receive and bring visitors to meeting area

6) Department Communication Management:

- Regularly check department mailboxes, emails, tickets to ensure timely response

- Coordinate and schedule department meetings

- Manage and distribute Work From Home/Office schedule

7) Department Reporting:

- Assist in compiling committee and board reports

- Note and remind presenters of reporting schedules

8) Process Improvement:

Constantly look to enhance current process with better tools or methods

Job Requirement

• Proficiency in MS Office (Word, Excel, PowerPoint) and other office software
• Strong written and verbal communication skills
• Good time management and prioritization skills
• Preferably has experience working with cross-geographical teams
• Proven experience as an administrative assistant or similar role
• Diploma or equivalent
• Proactive
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate

Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

WFH - 4 days

WFO - 1 day

About the Company:

audax is about courage – the courage to push frontiers, defy the norm, and embrace the unconventional. We believe that innovation thrives on audacity, and with audax, you're not just choosing our digital banking solutions – you're choosing a fearless partner ready to explore new horizons.

As a comprehensive stack digital banking solutions provider, audax empowers banks and financial institutions to rapidly scale and modernise. Our plug-and-play digital solutions offer end-to-end banking capabilities, harmoniously complementing incumbents' core infrastructure. We're here to help you realise scaled digital banking models, including digital banking and Banking-as-a-Service, without the complexity of in-house development or expensive migration.

Our journey started by powering Standard Chartered nexus and has since expanded to elevate other banks and financial institutions globally. If you're ready to embark on a journey that defies convention and shapes the future of banking, audax is your partner. Get in touch with us today.

Audax is seeking a Specialist, Microsoft Dynamics 365 solutions to join our team. The ideal candidate will be someone who has a strong background in Microsoft Dynamics 365, particularly with Relationship Sales, and possess technical skills in integration and configuration of the platform. This role will report to the Manager, Sales Enablement.

What you will be doing:

Dynamics 365 Configuration and Integration:

• Connect Microsoft Dynamics 365 with LinkedIn Sales Navigator and set up sales-specific insights within Dynamics to enhance sales processes.
• Integrate Microsoft Dynamics 365 with other Microsoft products (e.g. Microsoft Teams, Outlook, SharePoint).
• Implement and optimize Power Automate and Flows to streamline workflows and improve operational efficiency.
• Configure and implement Microsoft Dynamics Copilot

What you need to be successful in this role:

• Experience in Microsoft Dynamics 365 (Relationship Sales)
• Strong understanding of Microsoft Power Platform, including Power Automate, PowerApps, and Flows
• Familiarity with LinkedIn Sales Navigator and its integration capabilities with Microsoft Dynamics 365
• Good hands-on experience with Outlook integration and the use of Copilot in Dynamics