Responsibilities:

· Develop, maintain and administer tools which will automate operational activities and improve engineering productivity

· Proposing and driving architecture improvements, recommending process improvements

· Find solutions to production issues after root cause analysis

· Automate continuous delivery and on-demand capacity management solutions

· Developing configuration and infrastructure solutions for internal deployments

· Updating, tracking and resolving technical issues

· Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Requirements:

· 7+ years of technical experience in a similar role architecting and supporting large scale production systems

· Experienced with cloud services such as AWS and GCP

· Experience in large-scaled distributed environments

· Demonstrated robust programming skill in Python, Go, or similar

· Experience with tools such as Saltstack, Terraform, Ansible, Docker, etc

· Proficiency with Linux

· Bachelor's degree in a technical field

Job Summary:

The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
   
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Job Description & Requirements

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· 2 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

About the Role

As a Regional Product Manager for X STAR, you will be responsible for overseeing the standardization and alignment of servicing and collection processes across multiple markets in SEA jurisdictions. You will leverage your deep expertise in this area to ensure efficient operations, customer satisfaction, and effective risk management.

Job Responsibilities

• Drive the standardization of loan servicing and collection processes across the region, ensuring consistency in policies, procedures, and systems.
• Provide expert guidance on servicing and collection best practices, risk management strategies, and regulatory compliance.
• Identify opportunities to improve the efficiency and effectiveness of loan processes, reduce operational costs and enhance customer experience.
• Oversee the implementation of technology solutions to support servicing and collection operations, including customer portals, automated collection systems, and data analytics tools.
• Conduct UAT and live verification to ensure the quality of the system delivery.
• Develop and implement strategies to mitigate credit risk and manage delinquent accounts effectively.
• Track the performance of loan servicing and collection operations across the region and identify areas for improvement.
• Collaborate with local country product managers to ensure alignment with regional strategies and address market-specific needs.
• Liase with group stakeholders to make sure the products are delivered.
• Liaise with developers based in China for development and delivery of loan servicing and collection features and systems.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• Minimum 3 years of experience in loan servicing and collection, preferably in a regional or global role.
• Deep understanding of loan servicing and collection processes, including customer communication, lending products life cycle, payment processing, delinquency management, and recovery strategies.
• Experience in digital banking or fintech.
• Knowledge of Agile methodologies and Waterfall.
• Proven track record of driving process standardization and optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, including the ability to effectively communicate in English and Mandarin.
• Ability to work effectively in a cross-functional and multicultural environment.

Responsibilities

Vendor, Partner, and Supplier Relationship Management

• Strengthen and maintain strong relationships with key vendors, suppliers, and strategic partners to ensure smooth operations and long-term business growth.
• Identify and build partnerships that align with business objectives and growth strategy.

Project Flow and Internal Procedures

• Streamline and optimize project workflows, ensuring that projects are executed on time and within scope.
• Coordinate with internal teams to follow up on procedures, track project statuses, and address any bottlenecks or delays.

Project Ownership and Revenue Growth

• Take ownership of specific projects, including managing timelines, resources, and deliverables.
• Expand current project volumes and initiatives to drive revenue growth.
• Identify opportunities for upselling and cross-selling within existing projects to maximize revenue potential.

VIP Client Relationship Management

• Maintain and strengthen relationships with current VIP clients, ensuring their needs are met and that they receive the highest level of service.
• Work closely with clients to identify opportunities for increasing their mining hash rate and expanding their engagement.

Client Support and Inquiries

• Act as a key point of contact for VIP clients, assisting with inquiries and providing timely responses to client needs.
• Provide tailored support for VIP clients, ensuring their expectations are exceeded and their mining activities are optimized.

Requirements

• 5+ years of experience in business development, account management, or client relations, ideally within the blockchain industry.
• Strong understanding of the cryptocurrency mining industry and products and services.
• Proven experience in managing relationships with high-value clients (VIPs), partners, and vendors.
• Strong project management skills with the ability to track progress, mitigate risks, and ensure project success.
• Excellent communication and negotiation skills, both written and verbal.
• Proactive problem-solving skills and ability to work under pressure in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams to achieve business objectives

As a General Manager of Operations, you will be fully responsible for the strategic planning, business development, team management, and operational affairs of the education collaboration business unit in the Southeast Asian market. This role requires close collaboration with the senior management team to formulate and execute the company's development strategy, driving business growth and increasing market share.

Key Responsibilities:

1. Develop and Execute Market Strategy: Formulate and implement the development strategy for the Southeast Asian market, working with the senior management team to determine the company’s strategic direction and business objectives.
2. Business Development: Lead business expansion efforts in the Southeast Asian market, acquire new clients, and establish and maintain long-term partnerships with customers.
3. Team Leadership: Oversee the operations team, including sales, marketing, and customer service departments, ensuring efficient team operations and achievement of business goals.
4. Budget and Resource Management: Manage budgets and allocate resources effectively to ensure operational efficiency and cost control.
5. Market Analysis: Analyze market trends and monitor competitors to provide data-driven support and recommendations for strategic decision-making.
6. Cross-Department Collaboration: Work closely with other departments to advance product development, marketing, and customer service initiatives.
7. Stakeholder Engagement: Build and maintain strong relationships with government bodies, partners, and industry stakeholders to enhance the company’s visibility and influence.

Requirements:

1. Bachelor's degree or higher, with 8+ years of experience in the enterprise services industry; candidates with a background in the education collaboration sector are preferred.
2. Familiarity with the enterprise services industry, with extensive experience in business development and client management.
3. Demonstrated exceptional leadership and team management capabilities, with the ability to effectively motivate and manage teams to achieve business objectives.
4. Strong market insight and strategic thinking, with the ability to quickly adapt to market changes and make sound decisions.
5. Excellent communication and coordination skills, capable of working effectively with individuals at various levels.
6. Strong business acumen and data analysis capabilities, enabling accurate business decision-making based on market data.
7. High sense of responsibility and strong execution skills, with the ability to perform well under pressure and maintain high productivity in demanding environments.

Job Description:

We are seeking a passionate and experienced Swap Product Manager to lead the planning, design, and iteration of our on-chain trading products. You will deeply understand user needs, drive product innovation, and collaborate closely with cross-functional teams to ensure the successful launch and continuous optimization of our products.

Responsibilities:

• Product Planning and Design: Lead the overall planning and feature design of the Swap business line, develop a detailed product roadmap and iteration plan.
• Requirements Analysis and Management: Conduct in-depth research on market trends, user behavior, and competitive landscape, identify user pain points, and translate them into specific product requirements.
• Cross-functional Collaboration: Coordinate with development, design, testing, operations, and other teams to ensure timely and high-quality product delivery, and drive continuous optimization after product launch.
• Market Research and Competitive Analysis: Continuously monitor Web3 and DeFi market trends, conduct regular competitive analysis, and provide data support for product optimization.
• User Experience Optimization: Improve trading experience and performance, optimize trading paths, reduce gas fees, and increase transaction success rates.
• Compliance and Security Management: Collaborate with legal and security teams to ensure product compliance with relevant laws and regulations, and guarantee the security of smart contracts and on-chain interactions.
• Data-Driven Decision Making: Continuously optimize products based on data analysis and user feedback to improve user activity and trading volume.

Requirements:

• BBachelor's degree or above, 10 years product experience, including 3+ years of experience in blockchain-related products, prior experience in Swap or Web 3 trading platform product design is preferred.
• Deep understanding of blockchain, DeFi, DEX, and other fields, familiar with AMM, limit orders, liquidity pools, and other mechanisms.
• Familiar with common data analysis tools and methods, and have the ability to make data-driven product decisions.
• Excellent communication, organization, and cross-team collaboration skills, able to efficiently drive project execution.
• Strong interest and learning ability in the Web3 field, paying attention to the latest industry trends and technological developments.
• In-depth research and use of related products, and optimize the experience from the user's perspective.
• Proficient in chinese in order to alias Mandarin speaking colleagues and customers.

Plus:

• Proficiency in English reading and writing.
• Experience in international product promotion and understanding of user needs in multiple regional markets.

Location: Remote or on-site work is supported, to be discussed.

Compensation: Competitive salary and token incentives, negotiable.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

1. Conducting market research to identify new trends, opportunities, and potential areas for business growth. Analyzing market data to understand customer needs, preferences, and competitor strategies.
2. Generating leads through various channels such as cold calling, networking, referrals, and online research. Identifying and targeting potential clients or partners that align with the company's goals and offerings.
3. Building and maintaining strong relationships with existing clients, understanding their needs, and providing personalized solutions to enhance customer satisfaction and retention.
4. Creating compelling proposals, presentations, and pitches to showcase the company's products or services to potential clients. Customizing proposals based on client requirements and feedback.

• Develop and implement comprehensive marketing strategies aligned with business goals.
• Analyze market trends and competitor activities to identify opportunities.
• Ensure consistent brand messaging across all channels.
• Oversee brand positioning and development of brand guidelines.
• Manage and mentor the marketing team, fostering a collaborative environment.
• Coordinate cross-functional teams to ensure cohesive marketing efforts.
• Monitor campaign performance and adjust strategies as needed.
• Develop and manage the marketing budget, ensuring effective allocation of resources.
• Track ROI for various marketing initiatives and adjust as necessary.
• Conduct research to understand customer needs and preferences.
• Utilize data analytics to inform marketing decisions and strategies.
• Build relationships with external partners, vendors, and stakeholders.
• Represent the company at industry events and conferences.
• Provide regular reports on marketing performance to senior management.
• Use analytics tools to measure and report on the effectiveness of marketing strategies.

Job Overview:

Responsible for the financial management of the exchange's fiat operations, including but not limited to cash inflow and outflow management, financial reporting, risk control, and compliance management. Ensure the financial health and compliant operation of fiat business.

Responsibilities:

• Fund Management:
  Responsible for the receipt, settlement, and reconciliation of fiat funds.
  Establish a sound fund management system to ensure the safety and efficient operation of funds.
  Monitor fund flow and identify anomalies in a timely manner and take appropriate measures.
• Financial Reporting:
  Responsible for preparing financial statements for fiat business and conducting analysis and interpretation.
  Participate in budget preparation and execution, control costs, and improve the efficiency of fund use.
• Risk Control:
  Identify and assess the financial risks of fiat business and develop corresponding risk mitigation measures.
  Establish a sound internal control system to prevent financial risks.
• Compliance Management:
  Ensure the compliant operation of fiat business and comply with relevant laws, regulations, and regulatory requirements.
  Cooperate with regulatory inspections and audits.
• Others:
  Participate in the planning and implementation of fiat business-related projects.
  Responsible for the daily financial management of the department.

Requirements:

• Bachelor's degree or above in finance, accounting, or a related field.
• 5+ years of financial management experience, with a good understanding of the financial operations of exchanges or the financial industry.
• Proficient in financial software and office software, with strong financial analysis skills.
• Familiar with relevant laws and regulations, with a strong sense of compliance.
• Strong communication, coordination, and teamwork skills.
• Proficient in chinese in order to alias Mandarin speaking colleagues and customers.

1. Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and ensuring that the team delivers value.

2. Project Leadership: Overseeing project execution, ensuring that it stays on track, meets deadlines, and adheres to the DTAS’s quality standards.

3. Project Team Management: Leading a team of consultants during project execution, providing guidance, mentorship, and support during project execution.

4. Problem Solving: Collaborating with clients and team members to identify key issues, provide recommendations, and design and implement solutions.

5. Communication: Proficiency in English is required, Effectively communicating findings, recommendations, and project status to clients and stakeholders through presentations and reports.

6. Business Development: Identifying opportunities for follow-up work or new projects with existing clients and contributing to proposals for new engagements.

7. Strategic Insight: Leveraging PTC solutions/industry knowledge/analytical skills to provide insights and recommendations that drive client success.

Requirements:

• Bachelor Degree holder or above
• 5 years or above PLM (Product Lifecycle Management) project service delivery management and service business development exp.
• Fluent in English, if can speak Thai would be a great plus.

Job Responsibilities:

• Provide support to the Information Management/Digital Engineering Team on data management for the project
• Review the Digital Engineering requirements for the data class library received from the client
• Identify the data originator for each attribute
• Prepare the discipline-wise template
• Initiate requests to buy-in the data from respective sources
• Update the discipline-wise template
• Transfer information to 2D/3D Administrators to populate in the CAE tool
• Record changes with respect to revisions received for the data attributes

Job Requirements:

• Degree in any Engineering discipline with no experience required
• Knowledge and exposure to computer science would be an added advantage

IT Executive

Responsibilities:

1. Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).

2. Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3. Documentation of all the IT assets, user information, VOIP lines, data lines and software licenses and maintenance.

4. Protect data, software, and hardware by coordinating, planning and implementing network security measure.

5. Troubleshoot, diagnose and resolve hardware, software and network problems.

6. Managing of IT assets and assists in decision making on acquiring IT assets.

7. Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

8. Office 365 maintenance – creating email IDs / Teams for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

9. Assists with the implementation of any new system and technology that will improve work processes and member experience.

10. Work with all stakeholders to identify and provide responsive support on IT requirements

11. Monitor the office network and firewall within a secure environment for enhanced protection.(DHCP, Firewall policy, Access point, Vlan)

12. Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition

13. Regular update antivirus-related tools and window-related system patches.

14. Domain maintenance

Others:

1. Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business

2. Ready to be on-call and provide site support when needed

Requirements:

1. Min. Diploma in Information Technology or its equivalent;

2. 3-5-years exposure in desktop/Helpdesk support;

3. Excellent in hardware, software, network, and server troubleshooting;

4. Ability to work in a fast-paced environment;

5. Bilingual in English and Mandarin (Write and Read)

6. Good communication and interpersonal skills;

7. Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

8. Strong in business operation support

Job Summary

We are seeking a talented and detail-oriented Mid to Senior Level Metadata Analyst to support the implementation of an Enterprise Data Catalogue and ensure effective discovery and management of data assets. The successful candidate will play a critical role in driving metadata collection, quality control, and governance to support the organization's data governance and compliance roadmaps.

Key Responsibilities

• Perform metadata lifecycle activities, including collection, validation, quality control, and governance.
• Thoroughly review metadata to ensure accuracy, consistency, and completeness based on stakeholder inputs and governance guidelines.
• Collaborate with stakeholders in financial institutions to onboard them into the organization's data governance and compliance frameworks.
• Analyze metadata challenges, identify root causes, and propose actionable solutions to address issues.
• Support the development and management of the Enterprise Data Catalogue to enable efficient data discovery and asset management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Demonstrated ability to perform metadata-related activities across the metadata lifecycle.
• Strong analytical skills with the ability to interpret and recommend accurate metadata.
• Proven experience in engaging stakeholders to align with data governance and compliance strategies.
• Excellent problem-solving skills, with a structured approach to resolving metadata-related challenges.

Advantageous:

• Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, filtering, sorting, and matching techniques.
• Hands-on experience with data governance tools such as Precisely, Collibra, Informatica, or similar platforms.
• Prior experience in metadata management within the financial services industry.
• Understanding of financial and investment processes, terminologies, and organizational structures (e.g., public and private markets, risk, operations).
• Familiarity with diverse types of financial data, including risk data, transaction data, portfolio data, and market data.

Join ACA Pacific as a Business Development Manager (BDM) - Firewall and Network Products

Are you passionate about cutting-edge network security solutions? Do you have a knack for building strong client relationships and driving sales growth? ACA Pacific is looking for a dynamic and results-oriented Business Development Manager (BDM) to join our team and lead our firewall and network product portfolio.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve sales targets and expand our customer base.
• Identify and engage with potential clients, understanding their needs and providing tailored solutions.
• Maintain and grow relationships with existing clients, ensuring high levels of customer satisfaction.
• Collaborate with the technical team to stay updated on the latest product developments and industry trends.
• Conduct market research to identify new business opportunities and stay ahead of competitors.
• Prepare and deliver compelling presentations and proposals to clients.

Qualifications:

• Proven experience in business development, sales, or a related field, preferably within the IT or network security industry.
• Strong understanding of firewall and network products and their applications.
• Experience in the transport, manufacturing, or logistics verticals is highly desirable.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team, with a proactive and results-driven approach.
• Diploma in Business, IT, or a related field is preferred.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Access to the latest technologies and industry-leading products.

• 5+ Years experience in Functional testing with minimum 2 years in Automation Testing using Selenium with Java or any other Automation tool.
• Strong understanding of software development life cycle (SDLC) and QA methodologies.
• Proficiency in automation tools such as Selenium, TestNG, JUnit, and REST Assured.
• Experience with cloud based performance testing and related environments (such as Azure) is preferred.
• Hands on experience in any industry standard version control tool (GitHub / BitBucket etc).
• Must have experience in implementing automation solutions within an Agile development lifecycle.
• Experience working in CI/CD environments using tools like TeamCity/Jenkins

Responsibilities:

• Define product vision, strategy, and roadmap.
• Conduct market research and competitive analysis to identify opportunities and threats.
• Partner with cross-functional teams to design, develop, and launch products.
• Gather and document business requirements, translating them into technical specifications.
• Work closely with development teams to ensure proper implementation.
• Monitor product performance, analyze features, and suggest improvements.
• Conduct user acceptance testing (UAT) to ensure the product meets business need
• Develop and support middle-to-back office capabilities for private/public market processes
• Develop, implement, and manage Objectives and KeyResults for the product team to ensure alignment with Project goals
• Conduct data analysis to identify patterns anddevelop models to support business processes.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning reviews.

Requirement

• Minimum 7 years of experience as Product Business Analyst main focus on Financial Products.
• Experience in complex IT projects, including System integrations and data migrations.
• High expertise in Java, Oracle SQL, and APIs
• Experience in data analysis, pattern recognition, model development.
• Experience in Product Management and Agile Methodology
• Develop and deploy advanced analytics tools, such as ROI calculators and value dashboards, to quantify and communicate value to clients.
• Utilize programming languages such as Python, R, and SQL for data analysis, modelling, and tool development.
• Strong technical acumen with the ability to design and implement advanced analytics and visualization solutions.

Position Overview
We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will possess a strong background in technology business analysis or software development, with a focus on business applications in the investment and banking industries. You will play a key role in bridging the gap between business needs and technical solutions, ensuring successful delivery of projects while fostering collaboration across teams. We are hiring from Mid to Senior Level BA.

Key Responsibilities

1. Business Analysis and Stakeholder Management: Conduct detailed business analysis functions, including gathering and documenting requirements, creating BRDs, FSDs, use cases, and visual models.
   Collaborate with senior-level stakeholders across different business units to align expectations and gain buy-in for proposed solutions.
   
2. Solution Design and Software Delivery: Design and recommend solutions based on in-depth analysis of business processes and technical requirements.
   Support software test planning and execution, ensuring alignment with business goals and technical feasibility.
   
3. Project Delivery and Agile Methodology: Work in an Agile environment, driving project delivery with a strong focus on timelines and quality.
   Contribute to sprint planning, stand-ups, and retrospective meetings to enhance Agile processes.
   
4. Technical Expertise and Collaboration: Utilize hands-on experience with ETL/ELT processes, SQL, API integrations, and database design to support business solutions.
   Work closely with software developers, UI/UX designers, and vendors to ensure adherence to financial application workflows, UI/UX standards, and software engineering best practices.
   
5. Production Support and Vendor Management: Provide production support for business applications, troubleshooting and resolving issues in a timely manner.
   Manage vendor relationships, ensuring timely delivery of project milestones and addressing technical queries.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimally 3 to 5 years of relevant experience in technology business analysis or software development, with familiarity in business applications for investment or banking industries.
• Proficiency in SQL, API integrations, and ETL/ELT processes.
• Strong knowledge of Agile methodology, workflow design, and UI/UX principles.
• Experience in documenting business processes, BRDs, FSDs, use cases, and visual models.
• Excellent interpersonal and communication skills with the ability to manage and align expectations of senior stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.

A growth mindset, team-player attitude, and confidence to work independently.

Advantageous:

• Relevant knowledge and experience in Fixed Income, FX, Futures and Options, Derivatives and OTC product, regulations and compliance.
• Experience in data management and operations in public market.
• Experience in data remodeling and migration projects.
  

Role & Responsibilities:

• Minimum 5 years of expereince as Project Coordinator.
• Provide comprehensive project administrative support, including scheduling meetings, minutes-taking and coordinating with internal and external stakeholders.
• Track project progress to ensure timely delivery of solutions while maintaining high standards of quality and client satisfaction.
• Liaise with clients and internal teams to address queries, track progress and ensure project requirements are met.
• Proven experience in business management and operations. Preferred experience within a technology function of financial services firm.
• Strong analytical and critical-thinking skills with the ability to translate complex data into actionable insights
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate effectively with stakeholders at all levels.
• Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion.
• In-depth knowledge of technology areas such as infrastructure and platform services, service management.
• Proficiency in data analysis tools and software for strategic decision support.
• Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA.
• Monitor project budgets and expenditures, ensuring timely invoicing, cost reconciliation, and budget tracking.
• Prepare and maintain project documentation, including resource utilization reports, project schedules and status updates.
• Ensure project closure procedures are followed, including archiving and maintaining documentation.
• Monitor unassigned incidents or SRs and ensure they are acknowledged as per SLAs.
• Knowledge of HTML, CSS, JavaScript, or other web technologies is a plus.
• Strong organizational and multitasking abilities.

Position Summary
We are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while collaborating with cross-functional teams to optimize processes and resolve technical issues.

Key Responsibilities

• Maintain and manage the MDM system to ensure data integrity and accuracy.
• Monitor, troubleshoot, and enhance ETL processes and data pipelines to support real-time data publication.
• Collaborate with development teams to implement data-related projects using Java (Spring, Maven) and SQL.
• Perform unit testing and regression testing to ensure system reliability and accuracy.
• Work closely with stakeholders to identify and resolve technical challenges while providing consistent support.
• Document processes, workflows, and technical solutions for reference and knowledge sharing.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4 - 15 years of relavant experience, focusing on Java applications.
• Proficiency in SQL, with hands-on experience in Postgres and/or Oracle RDBMS.
• Strong programming skills with practical experience in Java, particularly with Spring and Maven frameworks.
• Experience in handling data-intensive projects and working with ETL tools and processes.
• Knowledge of testing methodologies, including unit testing and regression testing.
• Demonstrated ability to think analytically, solve complex problems, and learn new tools and technologies.
• Positive mindset with excellent collaboration and communication skills.

Preferred/Advantageous Skills

• Familiarity with DevOps tools, CI/CD pipelines, and version control systems like GitHub.
• Experience working in a Linux environment for application deployment and management.
• Knowledge or experience with AWS technologies, including cloud-based data solutions.
• Background in the financial or investment industry will be considered a significant advantage.

Endpoint Security Engineer - Cyber Threat.

Job Responsibilities:

• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Troubleshoot security policies that are not functioning as expected.
• Monitor and analyze security events and alerts, taking appropriate action to prevent security incidents.
• Develop and maintain security policies, procedures, and guidelines to ensure compliance with industry standards and best practices.
• Work with the incident response team to investigate and respond to security incidents, offering expertise on security controls and mitigation strategies.
• Document and maintain detailed records of security controls, configurations, and incidents, while preparing regular reports on the effectiveness of security controls.

Requirements:

• Degree in Computer Science, Information Technology, or related fields.
• Experience in cybersecurity with a focus on policy creation, monitoring, and incident response.
• Skilled in managing NDR, EDR, WAF, email security, and DLP policies.
• Strong understanding of Endpoint and Network security, Threat Detection, and incident response (IR)
• Proficiency in SIEM data querying and analysis.

Advantageous:

• Experience with scripting languages, particularly PowerShell or Python for automating security tasks and improving processes.
• Familiarity with cloud security principles and practices, including securing cloud environments and managing cloud-based security tools