IT Executive

Responsibilities:

1. Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).

2. Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3. Documentation of all the IT assets, user information, VOIP lines, data lines and software licenses and maintenance.

4. Protect data, software, and hardware by coordinating, planning and implementing network security measure.

5. Troubleshoot, diagnose and resolve hardware, software and network problems.

6. Managing of IT assets and assists in decision making on acquiring IT assets.

7. Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

8. Office 365 maintenance – creating email IDs / Teams for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

9. Assists with the implementation of any new system and technology that will improve work processes and member experience.

10. Work with all stakeholders to identify and provide responsive support on IT requirements

11. Monitor the office network and firewall within a secure environment for enhanced protection.(DHCP, Firewall policy, Access point, Vlan)

12. Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition

13. Regular update antivirus-related tools and window-related system patches.

14. Domain maintenance

Others:

1. Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business

2. Ready to be on-call and provide site support when needed

Requirements:

1. Min. Diploma in Information Technology or its equivalent;

2. 3-5-years exposure in desktop/Helpdesk support;

3. Excellent in hardware, software, network, and server troubleshooting;

4. Ability to work in a fast-paced environment;

5. Bilingual in English and Mandarin (Write and Read)

6. Good communication and interpersonal skills;

7. Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

8. Strong in business operation support

• Develop and implement comprehensive marketing strategies aligned with business goals.
• Analyze market trends and competitor activities to identify opportunities.
• Ensure consistent brand messaging across all channels.
• Oversee brand positioning and development of brand guidelines.
• Manage and mentor the marketing team, fostering a collaborative environment.
• Coordinate cross-functional teams to ensure cohesive marketing efforts.
• Monitor campaign performance and adjust strategies as needed.
• Develop and manage the marketing budget, ensuring effective allocation of resources.
• Track ROI for various marketing initiatives and adjust as necessary.
• Conduct research to understand customer needs and preferences.
• Utilize data analytics to inform marketing decisions and strategies.
• Build relationships with external partners, vendors, and stakeholders.
• Represent the company at industry events and conferences.
• Provide regular reports on marketing performance to senior management.
• Use analytics tools to measure and report on the effectiveness of marketing strategies.

1. Conducting market research to identify new trends, opportunities, and potential areas for business growth. Analyzing market data to understand customer needs, preferences, and competitor strategies.
2. Generating leads through various channels such as cold calling, networking, referrals, and online research. Identifying and targeting potential clients or partners that align with the company's goals and offerings.
3. Building and maintaining strong relationships with existing clients, understanding their needs, and providing personalized solutions to enhance customer satisfaction and retention.
4. Creating compelling proposals, presentations, and pitches to showcase the company's products or services to potential clients. Customizing proposals based on client requirements and feedback.

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Headquartered in Singapore, Bossjob is a HRTech startup that connects companies in Southeast Asia to experienced professionals through accurate recommendation and instant direct chats. We're a diverse team based across Singapore, Philippines, Japan and China and we welcome like-minded individuals to join us in our journey.

Key Responsibilities:

• Identify potential clients by leveraging networks within the targeted market and secure new business opportunities
• Lead the entire sales process, including understanding prospect needs, preparing pitches, conducting software demonstrations, negotiating and closing deals
• Prospect, acquire and grow new Bossjob client accounts
• Develop deep expertise in our business product, processes and operations, and stay current with industry news
• Attend key industry events and conferences
• Oversee pre-sales and post-sales follow up; ensuring high levels of customer satisfaction as well as upsell and cross-sell opportunities with existing clients

Requirements:

• Bachelor’s degree in a related field
• Minimum of 3 years of sales experience in recruitment industry
• Proven experience with lead generation and prospect management
• Experience with SaaS products is an advantage
• Exceptional presentation skills and/or public speaking experience
• Initiative and good communication skill
• Strategic, consultative, and analytical sales approach, with a focus on building sustainable client partnerships
• Target-driven with a track record of thriving in a dynamic environment

Good to have:

• Entrepreneur spirit & working experience in startup

Why join us:

• Fast growing startup
• Opportunity to positively impact the lives of millions of people in this region
• Modern office in Central Singapore at Millenia (right next to Promenade MRT)

At Bossjob, we believe bringing a change to the world we live in through technological revolution is a chance once in a lifetime.

Position Overview: We are seeking an experienced and strategic Group Chief Financial Officer (CFO) to lead and oversee the financial operations of our organization. The Group CFO will be responsible for driving the financial strategy, ensuring robust financial management, and supporting the organization’s growth and profitability across its various divisions. This position reports directly to the CEO and works closely with the leadership team to achieve the company's strategic objectives.

Key Responsibilities:

Financial Strategy and Leadership:

• Develop and implement the organization's overall financial strategy to support its growth and long-term objectives.
• Provide financial insights and recommendations to the CEO, board of directors, and executive team to guide decision-making.
• Lead budgeting, forecasting, and financial planning processes across all business units.

Financial Management:

• Oversee all aspects of financial operations, including accounting, treasury, tax, and compliance.
• Ensure the accuracy and timeliness of financial reporting, adhering to regulatory and statutory requirements.
• Monitor and manage the company’s financial performance, identifying opportunities for improvement.

Risk Management and Compliance:

• Identify and mitigate financial risks through effective policies and controls.
• Ensure compliance with international and local financial regulations and standards.
• Establish a robust framework for internal financial audits and controls.

Capital Management:

• Manage the organization’s capital structure, including debt, equity, and working capital.
• Lead fundraising activities, including liaising with investors, banks, and other stakeholders.
• Evaluate and execute mergers, acquisitions, and divestitures in alignment with corporate strategy.

Team Leadership:

• Build, mentor, and lead a high-performing finance team across multiple regions and business units.
• Foster a culture of accountability, collaboration, and continuous improvement within the finance function.
• Ensure the team is equipped with the tools, systems, and training necessary for success.

1. Strategic Initiatives:
   • Drive financial efficiency through process improvements and cost optimization.
   • Partner with operational teams to evaluate and improve financial performance at the business unit level.
   • Support digital transformation initiatives, including the adoption of financial technologies.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. An MBA or CPA/CA qualification is highly preferred.
• 10+ years of experience in senior financial leadership roles, with a strong track record of success as a CFO or equivalent in a multinational or multi-divisional organization.
• Proven expertise in financial planning, analysis, and reporting, with a deep understanding of corporate finance and capital markets.
• Demonstrated experience in leading large, diverse teams and managing cross-functional stakeholders.
• Familiarity with regulatory environments and compliance standards across multiple jurisdictions.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication and interpersonal abilities, with experience in board-level presentations.

The HR BPO Executive is responsible for supporting the delivery of outsourced HR services to clients, ensuring that HR processes like payroll, recruitment, benefits administration, and compliance are efficiently managed. This role requires strong attention to detail and a deep understanding of HR practices in Singapore, ensuring that services meet statutory requirements and client expectations. The HR BPO Executive will work closely with BPO team and clients to maintain high levels of service delivery.

Responsibilities:

Payroll Management

- Process monthly payroll for clients, ensuring accurate and timely salary disbursements, CPF contributions, income tax filings (IR8A/IR21), and other statutory submissions.

- Ensure payroll records are compliant with the Ministry of Manpower (MOM) and other local regulatory bodies.

- Handle payroll queries from clients and employees, providing accurate and timely responses.

Recruitment Support

- Assist in managing outsourced recruitment processes, including job postings, candidate sourcing, interview scheduling and interviewing, as well as coordination.

- Ensure all recruitment processes are aligned with local employment regulations, including proper documentation for new hires.

Employee Benefits Administration

- Manage employee benefits processing, such as leave applications, medical claims, and insurance enrolment, ensuring all transactions adhere to client policies.

- Handle employee benefit queries from clients and employees.

HR Compliance & Data Management

- Ensure client compliance with local labour laws, including MOM regulations, Fair Consideration Framework (FCF), and Employment Act.

- Maintain accurate and updated employee records in compliance with the Personal Data Protection Act (PDPA).

- Support clients in the preparation of statutory reports and audits.

Client Support & Service Delivery

- Serve as the first point of contact for client queries related to HR processes, providing prompt and professional assistance.

- Work closely with the Management Team to ensure service delivery aligns with client expectations and service level agreements (SLAs).

- Assist with onboarding new clients, ensuring a smooth transition into outsourced HR services.

Process Improvement & Technology Utilization

- Identify opportunities to streamline HR processes and improve efficiency using HR software systems.

- Support the implementation of new HR tools and systems for clients, providing training and ongoing support.

Requirements:

- Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

- At least 2-3 years of experience in HR operations, payroll, or HR outsourcing, with a focus on Singapore labor laws and regulations.

- Experience in managing payroll via HR systems is highly desirable.

- CEI certified preferred

Skills and Attributes:

- Strong attention to detail, with the ability to manage multiple tasks in a fast-paced environment.

- Discretion in handling sensitive information.

- Proficient in English and Chinese to liaise with Chinese associates.

- Customer-focused with strong problem-solving skills.

- Ability to work independently and as part of a team, with a high degree of accountability.

- Proactive, with the ability to manage time and prioritize effectively.

Information Technology Test Lead - Pasir Panjang, Up $7.6K

Duration: - 11 Months Contract

Monday to Thursday: 8:30AM to 6:00PM

Friday: 8:30AM to 5:30PM

Responsibilities:

• Establish quality assurance deliverables for stories in upcoming iterations/sprints, for functional and non-functional test areas
• Responsible for test strategy/plan, traceability matrix, test suite (test cases & scripts, test data) and test results analysis and reporting
• Work closely with development team to identify estimation of testing scope and timelines
• Confirm the validation and acceptance criteria with Business Analyst Team
• Responsible for creation, maintenance and conditioning of test data.
• Be an advocate for the role of testing within the SDLC and DevSecOps, be a champion for Quality
• Provide and maintain test documents which include test plan, test scripts (manual and/or automation), test summary report, defect logging and defect pattern analysis
• Managing the test team – assign tasks, set priorities and monitor progress of the test team.
• Provide guidance, support and training to team members as required.
• Review test artifact produced by team members and work with line division to onboard new AORs onto BGP.
• Other Admin/Operational support where required.

Requirements:

• Degree in Computer / Computer Science, Electronics and Computer Engineering, Information Technology or equivalent.
• Minimum least 5 years of quality assurance/testing experience
• Experience in Agile development and testing methodologies
• Testing certifications is an advantage (eg. CSTP, CTAL)
• Organised and meticulous in planning, managing and executing testing activities
• Ability to analyse test results and explain the findings and corrective actions required clearly and concisely.
• Team player who is proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing, communications, stakeholder engagement and presentation skills

https://sg.go.persolkelly.com/job/details/10642

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Roles & Responsibilities

We are looking for enthusiastic application development manager who will participate in developing the new generation of financial applications for our customers, including leading banks and brokers in Asia.

Responsibilities

Managing a team of software developers and be Involved in the whole development life cycle

• UI/UX Design
• Development in frontend / backend API
• Testing
• Documentation

Requirements

• At least 8 years experience in application development
• Experience in web application development:
  - React, Vue, Node.js and Python
  - Responsive Web Design
  - Java
• Familiar with Microservice and RESTful API
• Preferably having knowledge of the financial data and experience in the financial market.
• Good communication skills and be a good team members
• Passionate about technology

Our client is actively searching for a IT Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

The ideal candidate will need to have the following qualities and experience:

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

Job Summary:

Based in our Singapore office, you will join our IC Lab team as a Verification Engineer. In this role, you will develop and implement advanced verification methodologies, including UVM, SystemVerilog, and SVA, for cutting-edge projects. You will also work with platforms like Palladium Z1, HAPS, and Zebu to deliver high-quality verification solutions.

What you will be responsible for:

• Apply UVM (Universal Verification Methodology), SystemVerilog, Verilog, and SVA (SystemVerilog Assertions) languages in verification tasks
• Develop and implement state-of-the-art verification methodologies, including UVM, C/C++, co-simulation, system emulation, and mixed-mode simulation/emulation
• Contribute to projects requiring advanced verification tools such as Palladium Z1, HAPS, and Zebu platforms
• Collaborate effectively within a team, ensuring high-quality deliverables

How you will stand out:

• Possesses a Masters or Bachelors degree in Electrical Engineering or Computer Engineering
• At least 3 years of relevant experience
• Proficient in UVM, SystemVerilog, Verilog, and SVA languages
• Strong knowledge in protocols such as SPI, UART, and I2C
• Possesses knowledge of firmware development and in depth understanding of firmware development processes
• Excellent team player with strong communication skills.
• Highly driven and detail-oriented.
• Has experience working with advanced verification platforms like Palladium Z1, HAPS, or Zebu.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Responsibilities:

1. Safely drive the assigned company vehicle (Alphard) for executive, client, and family transportation.
2. Maintain the vehicle’s cleanliness, schedule regular maintenance, and handle repairs and inspections.
3. Plan routes in advance, manage schedules, and ensure timely arrivals.
4. Follow all traffic rules and company policies for safe and compliant driving.

Qualifications:

1. Prior experience in large organizations is preferred.
2. Valid driver’s license with a clean driving record, experienced in driving executive vehicles (Alphard or similar).
3. Previous experience as an executive driver, familiar with Singapore routes.
4. Highly responsible, detail-oriented, discreet, and service-minded.
5. Willingness to work flexible hours, including overtime, weekends, and public holidays when required.

Job Summary:
We are seeking an experienced Head of Legal Department to oversee all legal matters and provide expert guidance on corporate legal strategies. This role requires a dynamic professional who can manage complex legal challenges, ensure compliance with regulatory requirements, and mitigate risks while supporting the company’s growth objectives.

Key Responsibilities:

• Develop and execute legal strategies aligned with the company’s goals.
• Provide proactive and strategic legal advice to senior management and the board.
• Ensure compliance with all applicable laws, regulations, and corporate governance standards.
• Identify potential legal risks and develop mitigation strategies.
• Draft, review, and negotiate contracts, agreements, and other legal documents.
• Manage relationships with external legal advisors and oversee their work.
• Represent the company in disputes, negotiations, and litigation.
• Manage intellectual property matters, including trademarks, patents, and copyrights.
• Collaborate across departments to support business operations with legal insights.
• Liaise with regulatory authorities and ensure adherence to relevant standards.
• Manage corporate governance activities, including board meetings and filings.

Qualifications:

• Bachelor’s degree in Law (LLB) and active bar membership; advanced legal qualifications preferred.
• 7+ years of legal experience, with at least 3 years in a leadership role.
• Proven expertise in corporate law, regulatory compliance, contract management, and dispute resolution.
• Strong negotiation, communication, and leadership skills.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Job Summary

We are seeking a talented and detail-oriented Mid to Senior Level Metadata Analyst to support the implementation of an Enterprise Data Catalogue and ensure effective discovery and management of data assets. The successful candidate will play a critical role in driving metadata collection, quality control, and governance to support the organization's data governance and compliance roadmaps.

Key Responsibilities

• Perform metadata lifecycle activities, including collection, validation, quality control, and governance.
• Thoroughly review metadata to ensure accuracy, consistency, and completeness based on stakeholder inputs and governance guidelines.
• Collaborate with stakeholders in financial institutions to onboard them into the organization's data governance and compliance frameworks.
• Analyze metadata challenges, identify root causes, and propose actionable solutions to address issues.
• Support the development and management of the Enterprise Data Catalogue to enable efficient data discovery and asset management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Demonstrated ability to perform metadata-related activities across the metadata lifecycle.
• Strong analytical skills with the ability to interpret and recommend accurate metadata.
• Proven experience in engaging stakeholders to align with data governance and compliance strategies.
• Excellent problem-solving skills, with a structured approach to resolving metadata-related challenges.

Advantageous:

• Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, filtering, sorting, and matching techniques.
• Hands-on experience with data governance tools such as Precisely, Collibra, Informatica, or similar platforms.
• Prior experience in metadata management within the financial services industry.
• Understanding of financial and investment processes, terminologies, and organizational structures (e.g., public and private markets, risk, operations).
• Familiarity with diverse types of financial data, including risk data, transaction data, portfolio data, and market data.

Position Overview
We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will possess a strong background in technology business analysis or software development, with a focus on business applications in the investment and banking industries. You will play a key role in bridging the gap between business needs and technical solutions, ensuring successful delivery of projects while fostering collaboration across teams. We are hiring from Mid to Senior Level BA.

Key Responsibilities

1. Business Analysis and Stakeholder Management: Conduct detailed business analysis functions, including gathering and documenting requirements, creating BRDs, FSDs, use cases, and visual models.
   Collaborate with senior-level stakeholders across different business units to align expectations and gain buy-in for proposed solutions.
   
2. Solution Design and Software Delivery: Design and recommend solutions based on in-depth analysis of business processes and technical requirements.
   Support software test planning and execution, ensuring alignment with business goals and technical feasibility.
   
3. Project Delivery and Agile Methodology: Work in an Agile environment, driving project delivery with a strong focus on timelines and quality.
   Contribute to sprint planning, stand-ups, and retrospective meetings to enhance Agile processes.
   
4. Technical Expertise and Collaboration: Utilize hands-on experience with ETL/ELT processes, SQL, API integrations, and database design to support business solutions.
   Work closely with software developers, UI/UX designers, and vendors to ensure adherence to financial application workflows, UI/UX standards, and software engineering best practices.
   
5. Production Support and Vendor Management: Provide production support for business applications, troubleshooting and resolving issues in a timely manner.
   Manage vendor relationships, ensuring timely delivery of project milestones and addressing technical queries.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimally 3 to 5 years of relevant experience in technology business analysis or software development, with familiarity in business applications for investment or banking industries.
• Proficiency in SQL, API integrations, and ETL/ELT processes.
• Strong knowledge of Agile methodology, workflow design, and UI/UX principles.
• Experience in documenting business processes, BRDs, FSDs, use cases, and visual models.
• Excellent interpersonal and communication skills with the ability to manage and align expectations of senior stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.

A growth mindset, team-player attitude, and confidence to work independently.

Advantageous:

• Relevant knowledge and experience in Fixed Income, FX, Futures and Options, Derivatives and OTC product, regulations and compliance.
• Experience in data management and operations in public market.
• Experience in data remodeling and migration projects.
  

Role & Responsibilities:

• Minimum 5 years of expereince as Project Coordinator.
• Provide comprehensive project administrative support, including scheduling meetings, minutes-taking and coordinating with internal and external stakeholders.
• Track project progress to ensure timely delivery of solutions while maintaining high standards of quality and client satisfaction.
• Liaise with clients and internal teams to address queries, track progress and ensure project requirements are met.
• Proven experience in business management and operations. Preferred experience within a technology function of financial services firm.
• Strong analytical and critical-thinking skills with the ability to translate complex data into actionable insights
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate effectively with stakeholders at all levels.
• Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion.
• In-depth knowledge of technology areas such as infrastructure and platform services, service management.
• Proficiency in data analysis tools and software for strategic decision support.
• Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA.
• Monitor project budgets and expenditures, ensuring timely invoicing, cost reconciliation, and budget tracking.
• Prepare and maintain project documentation, including resource utilization reports, project schedules and status updates.
• Ensure project closure procedures are followed, including archiving and maintaining documentation.
• Monitor unassigned incidents or SRs and ensure they are acknowledged as per SLAs.
• Knowledge of HTML, CSS, JavaScript, or other web technologies is a plus.
• Strong organizational and multitasking abilities.

Position Summary
We are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while collaborating with cross-functional teams to optimize processes and resolve technical issues.

Key Responsibilities

• Maintain and manage the MDM system to ensure data integrity and accuracy.
• Monitor, troubleshoot, and enhance ETL processes and data pipelines to support real-time data publication.
• Collaborate with development teams to implement data-related projects using Java (Spring, Maven) and SQL.
• Perform unit testing and regression testing to ensure system reliability and accuracy.
• Work closely with stakeholders to identify and resolve technical challenges while providing consistent support.
• Document processes, workflows, and technical solutions for reference and knowledge sharing.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4 - 15 years of relavant experience, focusing on Java applications.
• Proficiency in SQL, with hands-on experience in Postgres and/or Oracle RDBMS.
• Strong programming skills with practical experience in Java, particularly with Spring and Maven frameworks.
• Experience in handling data-intensive projects and working with ETL tools and processes.
• Knowledge of testing methodologies, including unit testing and regression testing.
• Demonstrated ability to think analytically, solve complex problems, and learn new tools and technologies.
• Positive mindset with excellent collaboration and communication skills.

Preferred/Advantageous Skills

• Familiarity with DevOps tools, CI/CD pipelines, and version control systems like GitHub.
• Experience working in a Linux environment for application deployment and management.
• Knowledge or experience with AWS technologies, including cloud-based data solutions.
• Background in the financial or investment industry will be considered a significant advantage.

• 5-8 Years SAP experience in consulting with E2E full life cycle implementation on SAP ECC/S4 HANA, should have strong background in GL, AP & AR.
• The ideal candidate should possess extensive knowledge of SAP Financials and a deep understanding of how the MM, SD, and FI modules integrate to support end-to-end business processes.
• Collaborate with cross-functional teams to deliver high-quality solutions on SAP HANA platform.
• Develop complex reports and interfaces using various tools such as SAP BW and BO.
• Troubleshoot issues related to data modeling and workflow analysis.
• Reporting and Analytics: Develop and maintain financial reports using SAP reporting tools, ensuring accuracy and timeliness in financial reporting.
• Good integration knowledge with other components with SAP S/4HANA (WM, SD, MM) and other SAP or Non-SAP legacy application
• Identify appropriate services and align all solutions with business and IT solution owners
• Manage SAP IT Solution implementations, including budget, resources and timeline planning

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Responsibilities:

• Define product vision, strategy, and roadmap.
• Conduct market research and competitive analysis to identify opportunities and threats.
• Partner with cross-functional teams to design, develop, and launch products.
• Gather and document business requirements, translating them into technical specifications.
• Work closely with development teams to ensure proper implementation.
• Monitor product performance, analyze features, and suggest improvements.
• Conduct user acceptance testing (UAT) to ensure the product meets business need
• Develop and support middle-to-back office capabilities for private/public market processes
• Develop, implement, and manage Objectives and KeyResults for the product team to ensure alignment with Project goals
• Conduct data analysis to identify patterns anddevelop models to support business processes.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning reviews.

Requirement

• Minimum 7 years of experience as Product Business Analyst main focus on Financial Products.
• Experience in complex IT projects, including System integrations and data migrations.
• High expertise in Java, Oracle SQL, and APIs
• Experience in data analysis, pattern recognition, model development.
• Experience in Product Management and Agile Methodology
• Develop and deploy advanced analytics tools, such as ROI calculators and value dashboards, to quantify and communicate value to clients.
• Utilize programming languages such as Python, R, and SQL for data analysis, modelling, and tool development.
• Strong technical acumen with the ability to design and implement advanced analytics and visualization solutions.

Endpoint Security Engineer - Cyber Threat.

Job Responsibilities:

• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Troubleshoot security policies that are not functioning as expected.
• Monitor and analyze security events and alerts, taking appropriate action to prevent security incidents.
• Develop and maintain security policies, procedures, and guidelines to ensure compliance with industry standards and best practices.
• Work with the incident response team to investigate and respond to security incidents, offering expertise on security controls and mitigation strategies.
• Document and maintain detailed records of security controls, configurations, and incidents, while preparing regular reports on the effectiveness of security controls.

Requirements:

• Degree in Computer Science, Information Technology, or related fields.
• Experience in cybersecurity with a focus on policy creation, monitoring, and incident response.
• Skilled in managing NDR, EDR, WAF, email security, and DLP policies.
• Strong understanding of Endpoint and Network security, Threat Detection, and incident response (IR)
• Proficiency in SIEM data querying and analysis.

Advantageous:

• Experience with scripting languages, particularly PowerShell or Python for automating security tasks and improving processes.
• Familiarity with cloud security principles and practices, including securing cloud environments and managing cloud-based security tools

• Your main responsibility will be as a Warehouse/Store Assistant.
• You will assist the warehouse supervisor in moving and packing stock and keeping the warehouse clean and orderly.
• Assist in stock ins/outs and stock-takes.
• Perform warehouse receiving activities.
• Verify physical stock with system order and delivery document.
• Perform system GRN and other related system inventory actions.
• Coordinate the placement of received goods for incoming inspection.
• Perform stock counts and update stock cards Report missing or damaged items to the supervisor
• Report missing or damaged items to the supervisor
• Assist in bin-in/ other warehouse activities.
• Other miscellaneous ad-hoc tasks assigned

Key Responsibilities:

• Manage full spectrum of Accounts Payable, Accounts Receivable, General Ledger accounting, and related matters.
• Oversee submission of tax declarations and ensure compliance with local tax regulations.
• Maintain up-to-date financial analysis and reporting.
• Organize and maintain office files, records, and documentation.
• Provide administrative support to the Financial Manager as needed.

Requirements:

• Bachelor’s degree in Accounting, Finance, or related field.
• 3+ years of relevant experience in accounting roles.
• Proficient in accounting software and MS Office Suite.
• Strong analytical skills with attention to detail.
• Excellent organizational and time management abilities.
• Ability to work independently and collaboratively in a team environment.
• Effective communication skills in English and Chinese preferred to deal Chinese content materials;

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career advancement and professional development within a dynamic and growing organization.