The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Roles and Responsibilities:

• Perform 3D/CNC programming & setting of Milling machine.
• Familiar with Fanuc Control System.
• Develops CNC programs to machine complex components from various materials like metals, plastics, or composites.
• Operates CNC machines like mills, lathes, or routers to fabricate prototype parts according to engineering drawings and specifications.
• Knowledge in machine tools, speed, feeds & insert technology.
• Designs and fabricates custom tooling and fixtures to hold and position workpieces during the machining process.
• Must have good knowledge on CNC manufacturing process, setting/programming/operating.
• Technical support on production issue including Design jigs & fixture for machining purpose with good knowledge in understand of manufacturing include re-design.
• Verifying conformance of finished parts to specifications, using measuring and inspection tools.
• Develops efficient machining processes to minimize production time and cost.
• Optimizes tool paths to reduce machining time and improve surface finish.
• Others ad-hoc duties assigned.

Requirements:

• Experience in operating CNC Mills & setting up.
• Good knowledge in milling tooling and machine process.
• More than 3 years in relevant experience in related field.
• Proficient in using Solidwork, Hypermill and CAD/CAM software

• Driving innovation and shaping the future with cutting-edge projects
• Personal growth and collaboration.

About Our Client

Client is a global technology firm known for its innovative approach to content creation and distribution. It operates a range of platforms that combine artificial intelligence and machine learning to deliver personalized experiences to users. The company's products span entertainment, social networking, and e-commerce, with a strong focus on fostering creativity and community engagement. It has a diverse and rapidly growing global presence, continuously pushing the boundaries of digital media and technology.

Job Description

• Communicate technical and non-technical concepts effectively to the business side.
• Coordinate security assessments with product teams.
• Conduct cyber risk assessments and technical security reviews to identify IT risks for new products and features, and recommend controls.
• Collaborate with security and business teams to design defense-in-depth controls and improve security posture.
• Fulfill business security requirements like red teaming, fraud detection, and penetration tests, while enhancing security maturity.
• Monitor and manage risk mitigations, exceptions, and ensure adequate monitoring is in place.
• Track emerging cyber threats, vulnerabilities, and exploits affecting infrastructure and products.

The Successful Applicant

A successful candidate will have a strong technical background in cybersecurity, with the ability to communicate effectively between technical teams and business stakeholders. They should be skilled in risk assessments, vulnerability management, and implementing security controls. Proactive, collaborative, and able to manage security requirements like red teaming and penetration testing, they will stay ahead of emerging threats and continuously improve security posture across the organization.

What's on Offer

A chance to work on impactful security initiatives in an innovative environment, collaborate with cross-functional teams, and grow your career. You'll receive a competitive package, opportunities for professional development, and the chance to work with cutting-edge technologies.

Contact

Miao Xia Neo (Lic No: R21103441/ EA no: 18C9065)

Quote job ref

JN-112024-6583081

Phone number

+65 6416 9828

Michael Page International Pte Ltd | Registration No. 199804751N

Who we are

We’re a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at hack.gov.sg.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost
• RedeemSG - Create, send, and track redemptions of digital vouchers easily
• PaySG - Enable digital paymets for government services, initially used for payments for Covid-19 swab test and stay-home-notices for incoming travellers

What does a Senior Product Manager do?

As a Senior Product Manager, you will:

• be a tech entrepreneur for public good; identify areas where tech could have a huge impact, build prototypes to find product-market fit, and get the right stakeholders on board
• leverage your stakeholders and team mates' knowledge of user needs, technical possibilities, and design goals to deliver strong products
• dream big, develop far-reaching visions for your product space, and relentlessly execute until you get there
• work on meaningful projects that solve important problems in society (e.g., transportation, education, healthcare); the public sector is full of opportunities where even the simplest software can have a big impact on people’s lives

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Requirements:

Must be fluent in CNC, Auto-cad, HyperMill, MasterCam, UGNX, designing and programming, etc.

Must be able to plan and allocate jobs and task.

Looking for self directed personnel that can finish the task within a given time.

This position operates in both an office and a plant environment. Will work on programs in office. In Plant, will have to endure heat, noise and various other elements while wearing proper PPE. Each team member will be expected to follow all safety guidelines in every working environment.

Summary:

Accountable for programming, process evaluation, and setting up the CNC production process. To help company increase sustainability, lower costs, and create best practices for the production process. ensuring that the relevant machinery and storage are updated with the latest process drawings and programming.

Job Scope:

Create and prepare CNC machine programs

Analyze and enhance production system procedures.

Keep manufacturing systems trustworthy and secure while enhancing output, efficiency, yields, prices, and changeovers.

Increase production volume and process capacity while preserving and raising quality standards.

Get samples ready for FAI.

Create systems that can be put into place that optimize every stage of the production process.

Assemble, catalog, and transcrib data and make recommendations for incident investigations.

Create a productive and affordable production process by collaborating with equipment designers and manufacturing executives.

Purchase and do some research on new manufacturing technology.

Must be able to organize tasks and jobs.

Ability to prepare quotes is required

must be familiar with ISO & AS procedures and documentation.

As the Operations Director, you will oversee all facets of the restaurant's operations, ensuring that it maintains high standards of quality, customer satisfaction, and efficiency. This role demands an individual with in-depth knowledge of Sichuan cuisine, hospitality, and business management. You will be responsible for strategizing, planning, and executing business plans to achieve revenue targets while ensuring an exceptional dining experience. In additional to managing operations, the successful candidate must have a vested interest in the restaurants growth and success. This role requires an investment in the business and includes a shareholder position, creating an opportunity for you to play a key role in shaping the future of the restaurant as a co-owner.

1. Operations Management:

- Lead day-to-day operations, including food quality control, customer service, and inventory management.

- Establish and monitor performance metrics to ensure optimal service standards and operational efficiency.

- Implement and oversee health, safety, and hygiene regulations in accordance with Singaporean standards.

2. Team Leadership & Development:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Foster a positive work culture, encouraging high morale and teamwork.

- Conduct performance evaluations and manage staff schedules to ensure adequate staffing.

3. Financial Oversight:

- Develop budgets and financial plans to achieve profitability goals.

- Monitor expenses, including food costs, labor, and overheads, to control costs without compromising quality.

- Analyze financial data and adjust strategies as needed to meet financial objectives.

4. Customer Experience & Service Excellence:

- Uphold standards in customer service, ensuring a memorable dining experience for all patrons.

- Respond to customer feedback and resolve issues in a timely and professional manner.

- Design and implement promotional campaigns, seasonal menus, and events to attract new customers.

5. Vendor & Supplier Relations:

- Maintain strong relationships with suppliers to ensure consistent quality and timely supply of ingredients, particularly authentic Sichuan ingredients.

- Negotiate contracts and manage purchasing activities to reduce costs while maintaining quality.

6. Marketing & Branding:

- Collaborate with marketing teams to promote the restaurant and strengthen brand presence.

- Identify growth opportunities and expand the restaurant’s customer base.

7. Strategic Planning:

- Develop long-term business strategies in alignment with the restaurant's vision and market trends.

- Explore expansion opportunities, such as opening additional outlets or developing new service offerings.

Requirements

Experience:

- Proven experience (5+ years) in an operational leadership role, preferably in the F&B sector, with an emphasis on Sichuan or Chinese cuisine.

- Track record of managing a high-end dining establishment in Singapore or a similar multicultural environment.

2. Skills:

- Strong leadership, interpersonal, and communication skills.

- Deep understanding of Sichuan cuisine, including ingredient sourcing and culinary techniques.

- Exceptional financial acumen with experience in budgeting, cost control, and financial analysis.

- Customer-focused mindset with a commitment to service excellence.

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

We are seeking an experienced Geospatial Specialist to join our Modelling and Simulation (M&S) practice, which aims at spurring innovative geospatial systems and solutions for Whole-of-Government (WoG). M&S Cluster is currently leading Technology Transformation and Digitalisation effort using GIS in partnership with agencies technical team, IHLs and industry partners.

As a GIS Specialist, you will collaborate with a team of talented GIS architects and consultants who are passionate about emerging technologies, and the use of Geographic Information Systems (GIS) to drive WoG geospatial projects. This role includes managing the entire project lifecycle from strategic planning to technical activities, including undertaking the requisite transformational and change management efforts to ensure a successful implementation.

You will also manage the overall end to end solutioning and implementation process for NParks centralized geospatial database and viewer, and deployment of system onto the Government Commercial Cloud (GCC) and/or Government Commercial Cloud plus (GCC+).

What you will be working on:

• Provide Geospatial IT Consulting Services to government agencies, including:

- Solutioning : Develop deep understanding of Business Domain, perform business process analysis, conceptualise innovative solutions (involving multi-disciplinary components) to effectively address business needs

- Acquisition of System and Services : Develop functional specs, tender documents, evaluate tender bids

- Architecture & Design : Perform geospatial architecture planning, Develop data models and data base design, system architecture design and application design

- Applications Deployment : Perform quality assurance planning, configuration management, deployment planning, performance tuning and validation, user acceptance testing, and user training

• Knowledge of Customer relationship management (CRM) such as Microsoft Dynamics CRM, Appian, Outsystems, Pega, etc will be an added advantage
• Integration of GIS with CRM will be an added advantage
• Leverage existing central geospatial platforms and services to provide value added services and geo-enabled apps for government
• Develop real-time geo-analytical models by integrating field apps, sensors and IoT devices etc
• Gain expertise in emerging geospatial related technologies such as Indoor/Outdoor Positioning, AR, VR etc
• Perform rapid prototyping, developing geospatial models, scripts and workbenches. Ensure reusability of codes, workbenches, ETL processes and other project artefacts.
• Assist in developing geospatial IT competency
• Assist in promoting use of geospatial IT within government, public and private sector

What we are looking for:

• Disciplines in Geospatial Technology/Science, Computer Science/Engineering, Information Technology or equivalent
• Minimum 7 years of relevant GIS experience in solution design, IT consulting and/or project management.
• Passionate about Geospatial technologies such ESRI, FME, open source GIS and allied emerging technologies
• Possess strong analytical, communication, presentation and stakeholder engagement skills
• Able to work independently and be a good team player

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

We design, develop and manufacture industrial machineries / automation for Semiconductor and Electronics Industries. The key tasks in this position are planning, conducting of experiments to determine optimal process parameters to allow best performance of machineries we design. The engineer is to also execute demo & conduct training for service members / agents and customers as well.

- Initiate, design, conduct, analyse and document control experiments for continuous process and equipment improvements

- characterize & optimise manufacturing processes

- provide support to customer related issue

- assist in trouble-shoot manufacturing and process issues

- maintain & enhance quality system

- document process development, tool operation and maintenance

- design and development of next generation knowledge-based product

- Degree in Process, Industrial, Mechanical, Mechatronics, Electronics, Electrical, Materials Engineering

- Strong Statistical knowledge is a must

- Competent with statistical tools such as SPC, DOE etc.

- minimum 3 years working experience in manufacturing process

- knowledge in semiconductor manufacturing process especially in ESD requirements and control will be added advantage

- experience in project management will be added advantage

- excellent verbal & written communication skills

- independent contributor & team player

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

· Engage clients in workshops and interviews to analyze process and reporting requirements.

· Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.

· Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state.

· Analyze application landscape to design interfaces to SAP solution.

· Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.

· Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.

· Support change management execution by developing training material, delivering training and supporting users post cutover.

· Develop relationships with internal and external stakeholders.

Enough about us, let's talk about you. If you are someone with:

· A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.

· Consultants will require a minimum of 5 years of experience in SAP BTP Module, completed at least 3 to 4 end to end full life cycle of SAP BTP Module implementations. Also have some team leading experiences would be advantageous.

· Has experience in SAP S/4 HANA would be a plus.

· Experience in Fit-gap analysis for BTP migration required.

· PI/PO to BTP migration experience is a must.

· Demonstrated success in multi-cultural work environment.

· Sound understanding of business process, industry nuances and leading practices in area of focus.

· Ability to facilitate effective workshops to lead target state design.

· Ability to lead teams.

· Demonstrated excellence in conceiving and executing SAP solution.

· Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies.

· Sound business acumen, teamwork and leadership qualities.

· Willingness to work outside of office base and most of all…

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Position Overview:

We are seeking an experienced Executive Director to lead our Financial Crimes & Regulatory Operations Technology. The ideal candidate will bring a wealth of expertise in Financial Crimes Risk Management, AML, fraud detection, and technology delivery management within the banking and financial services industry. With responsibility over multi-national teams, the role requires a leader skilled in agile transformation, stakeholder management, and complex technology solutions.

Key Responsibilities:

• Direct end-to-end technology delivery for financial crimes, compliance, fraud, and risk management projects.
• Oversee teams across India, USA, Mexico, and the Philippines, managing technology design, coding, and seamless execution of critical transformation programs.
• Act as the primary point of contact for the Actimize platform, driving solutions for AML, CDD, SAM, and CTR needs.
• Lead Agile transformation for cross-functional teams, integrating Scrum and Kanban methodologies.
• Foster collaboration between business, operations, and technology teams, translating business requirements into actionable deliverables.
• Champion Diversity, Equity & Inclusion initiatives, supporting Pride, Disability, Generation, and Veteran communities within the organization.

Qualifications:

• Bachelor’s degree in Electronics & Communication Engineering or equivalent field.
• Mandatory
• Minimum 20+ years in technology delivery management, with at least 7 years in financial crimes, AML, or related fields.
• Proven expertise in Actimize implementation, including AML and fraud prevention solutions.
• Skilled in Agile methodologies, stakeholder management, and multi-geographic team leadership.
• Strong experience in risk management and compliance within financial services.
• Exceptional communication skills, with a track record of aligning technology solutions with business objectives.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Engineer to support our client in Singapore which is a top global investment bank. The role of the incumbent is to handle the installation, configuration and management of the VMware private cloud computing platform. With his knowledge and skills, he/she can suggest amendments in the current installation / configuration procedures, which are more beneficial to the respective implementation project(s) at hand.

Responsibilities:

• Involved in the installation, configuration and management of VMware private cloud computing platform
• Install new components into production environment as laid out by Virtualization Engineering Team(s)
• Make configuration amendments into the existing production plant
• Ability to present ideas in business-friendly and user-friendly language appropriate to both executive and managerial audiences.
• Ability to effectively manage relationships with other implementation teams, application teams, stakeholders, business and customer representatives.
• Organizational skills with attention to task details, documentation and target dates.
• Strong written, oral, and interpersonal communication skills.
• Team orientated, willing to share knowledge and collaborate with peers.
• Proven analytical, strategic vision drawing on strong problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into server, storage, virtualization issues, standards, and products.

Requirements:

• 5-7+ years of previous experience Implementing / Architecting & virtualization experience, across multiple vendor and technologies.
• In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices.
• Solid experience in implementing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies.
• Excellent Knowledge of Private, Public and Hybrid Cloud environments
• Excellent Knowledge of Cloud Orchestration platforms
• Intermediate knowledge of Windows Server, Linux, in HA/DR type configurations.
• Excellent knowledge of Sever hardware platforms: x86
• VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred.
• Strong knowledge & working experience of VMWare modules such as ESXi, vSphere, vSAN, vRA, VRO, VROPs, vRLI, NSX-T, Horizon View
• Strong knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backup to Disk, clustering, encryption technologies from multiple vendors.
• Strong proficiency in PowerShell, Shell scripting / Python / Ansible development

Key Responsibilities:

Channel and Client Resource Development and Maintenance:Develop and maintain relationships with various financial institution channels and clients to drive continuous business growth.
Build and maintain strong relationships with existing clients to ensure their needs are promptly addressed and met.

Product Integration and Business Execution:Assist the team in completing product integration, ensuring that company products are effectively aligned with client needs.
Drive the execution of business plans, ensuring that projects progress as scheduled and meet commercial goals.

Market Analysis and Strategy Development:Conduct market analysis to gain insights into industry trends and dynamics in the financial sector, developing market expansion strategies aligned with company objectives.
Provide market feedback and client needs insights, assisting the product development team in optimizing product features and positioning.

Team Collaboration and Coordination:Work closely with sales, product, and technical teams to facilitate cross-departmental collaboration and ensure smooth business operations.
Participate in setting and overseeing departmental goals and performance evaluations, ensuring tasks are completed efficiently and on time.

Client Satisfaction Management:Maintain regular communication with clients to ensure satisfaction with company products and services.
Address any issues clients encounter during the partnership, ensuring strong relationships and promoting long-term collaboration.

Qualifications:

1. Bachelor's degree or above in Finance, Business, Marketing, or a related field.
2. At least 8 years of relevant experience in the financial industry, with practical experience in channel development and client relationship management.
3. Familiarity with various financial institutions and products, with a strong network of client resources and channel management experience.
4. Strong communication, coordination, and negotiation skills, with the ability to build and maintain long-term relationships with clients and partners.
5. Ability to independently drive product integration and business execution, ensuring on-time project delivery.
6. Strong leadership and cross-departmental coordination skills, with the ability to effectively integrate resources and drive business objectives.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 3 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your Key Responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and Attributes for Success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To Qualify for the Role You Must Have

• Minimum 3 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Experience with the .NET framework
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Business Partner & Solutions
You will help to explore new, and existing technology to support our strategic, and operational business needs across our Public Markets, Private Markets, Total Portfolio Risk, Corporate Services, and Enterprise Solutions.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a Software Developer (Front Office)?

• Collaborate with Front Office: Be co-located with the Front Office department to build strong relationships and foster collaboration
• Develop and Support Technology Solutions: Develop, enhance, and support GIC’s comprehensive Front Office Technology and Data solutions across Public and Private Markets in one of the following functions:Portfolio Analytics and Portfolio Management
  Deal and Order Management
  Trading, Trading Automation, and Analytics
  Securities Financing and Treasury
  Quant Engineering and Data Management
  
• Business Process Improvement: Identify challenges and opportunities in business processes. Work closely with product managers to plan, design, develop, and implement business capabilities using Agile methodologies
• Technology Best Practices: Implement technology best practices and coding standards across the team to ensure high-quality deliverables
• Technical Expertise: Actively stay up-to-date with new technologies and be able to provide technical expertise and sound advice to business stakeholders

What makes you a successful candidate?

• Bachelor’s or equivalent degree in Science, Technology, Engineering and Mathematics (STEM) related discipline
• At least 5 to 10 years of relevant experience in software development, with at least 2 years of experience working in or leading high performing software development teams
• At least 2 years of experience in Unix-based environments
• At least 2 years of experience in developing in kdb+ or equivalent, preferably with experience in building Feedhandlers
• In-depth understanding and hands-on technical skills at least one of the following:
  C#, Java and/or Python
  Database technologies such as Microsoft SQL, Oracle and PostgreSQL
  Modern API platform design (REST, gRPC, etc.)
  Container orchestration technologies such as Docker, Kubernetes
• Proficient in building distributed systems and cloud native applications
• Experience with AWS architecture is preferred
• Experience with Agile and TDD methodologies is advantageous
• Knowledge in Execution Services, Transaction Cost Analysis, and Market Data in at least 1 of the following products: Equity / Futures and Options / FX / Bonds / Derivatives
• Hands on experience in developing technology solutions, and software testing and production support
• Experience in FIX messaging is a plus.

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at: https://careers.gic.com.sg/job-invite/16078/

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Cyber threats, social media, massive data storage, privacy requirements and continuity of the business as usual require heavy information security measures. As an information security specialist, you will assist in the end to end implementation of security solutions for our clients and support our clients in their desire to protect the business.

The Opportunity

This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, advising stakeholders, providing workshops and supporting business development. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients, some travel will be required.

Your Key Responsibilities

As a Cyber Security Operations consultant, you will be part of the team to assess, design, build, implement and manage security solutions for our clients and support the clients in their desire to protect the business. You will belong to an international connected team of specialists helping our clients with their most complex information security needs and contributing toward their business resilience.

Skills and Attributes for Success

• Familiarity with Security Information and Event Management (SIEM) solutions.
• Experience with network security monitoring and incident response activities.
• Ability to process impacts of activities and be able to collaborate with IT operations and Cybersecurity teams on mitigations and remediations.
• Ability to apply cybersecurity and privacy principles to organizational requirements.
• Ability to create standard operating procedures and other similar documentation.

To Qualify for the role, you must have

• A recognized university degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent
• At least 3 years of relevant experience. Preferably with a year experience in business consulting role in a leading consultancy firm
• Strong interest in the field of information security
• Creative, independent with good problem-solving skills
• Excellent communicator with strong analytical, interpersonal and writing skills

Ideally, you’ll also have

• Industry related certification preferred (e.g. CISSP, CISA, CISM, SABSA, PRINCE2, TOGAF, ITIL).
• Solution Level Certifications, OSCP, CREST, GIAC would be advantageous, as well as penetration testing experience.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a digital and data-driven organisation, with data and people at the heart of change.

· Manage the life cycle, from strategic planning to tactical activities.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how digital and data strategies are created and implemented.

· Passion for designing large, multi-year digital and data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 10 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a data-driven organisation, with data and people at the heart of change.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how data strategies are created and implemented.

· Passion for designing large, multi-year data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 6 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

As an Accountant, your responsibilities will include, but are not limited to:

• - Preparing and maintaining financial records and statements.

• - Managing budgets, financial forecasts, and reports.

• - Ensuring compliance with accounting standards and regulations.

• - Liaising with auditors, tax advisors, and other stakeholders as needed.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Company overview
Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Department overview
Nomura is currently in the process of establishing a new Global Sourcing function to operate across Nomura Group companies, regions and functions to deliver an ongoing contribution to cost efficiency and commercial/contract risk mitigation associated with vendor engagements, and drive efficiencies through spend category commercial support, vendor/contract consolidation and Group-wide economies of scale.

Role description
Working as part of a Category team that operates as part of an overall Global Technology Sourcing team. Making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through:

• Supporting the Global Sourcing Category Lead – Network and Infrastructure in developing the overall spend category strategy in partnership with key stakeholders and managing the effective delivery of that strategy
• No direct reports however there will be some workload oversight of, and close collaboration required with members within the Global Sourcing team located in numerous Nomura regions
• Managing and/or providing oversight to category-wide efficiency and governance initiatives
• Effective management and delivery of new deals and renewals, including:

o Influencing the adoption of appropriate sourcing strategies and activities
o Leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations
o Significant interaction with senior internal clients and senior representatives from external vendors
o Creating and presenting impactful deal summaries/recommendations
o Working as part of cross-functional and cross-regional teams
o Maintaining deal pipelines

• Providing a commercial advisory service to key stakeholders
• Meeting or exceeding a range of financial and non-financial performance targets
• Ability to build and maintain collaborative working relationships with stakeholders
• Build strong supplier relationships and supplier management programmes; driving initiatives with suppliers in co-ordination with the business and corporate functions
• Making a material contribution to the ongoing development of Nomura’s Global Sourcing function, including policy and procedures
• Providing support and coaching to other members of the Category team with an emphasis on development of the more junior members of the team
• Where applicable, the execution of Business Continuity plans and pro-active operational risk management

Skills, experience, qualifications and knowledge require

• Degree level qualification or equivalent
• CIPS or other professional Sourcing/Procurement qualification desirable
• Minimum 10+ years of experience of sourcing the relevant spend categories in a blue-chip environment, with some experience of Category Leadership and a proven track record of successfully leading commercial and contract activities, including:

o Supporting the Global Sourcing Category Lead – Network Infrastructure, and leading the development and maintenance of strategic Category-wide plans and initiatives in conjunction with stakeholders
o Portfolio opportunity analysis and subsequent benefit delivery
o Interacting and influencing at senior management level
o Effectively influencing the sourcing strategy for individual projects
o Leading internal/market analysis, competitive bidding and negotiation activities for regional and global agreements, with a range of value and complexity
o Re-negotiation and value extraction from embedded legacy / incumbent suppliers
o Knowledge of the pricing and contracting mechanisms for global enterprise level suppliers
o Excellent understanding of commercial levers and legal terms and conditions relating to Network Infrastructure contracts
o Understanding of different Network Infrastructure services, platforms, licensing arrangements, pricing frameworks
o Ability to identify contractual, operational and commercial risks in particular complex projects and apply mitigation measures without impacting project delivery objectives
o Knowledge of supply market, supplier capabilities, and expected trends at a geographic and global level

• Experience in a Banking environment may be an advantage, but is not essential
• Staff management experience essential and cross-regional team experience an advantage
• Ability to motivate, organise and develop team members
• Strong and experienced commercial and contract negotiator
• Is highly credible, an effective communicator (written and verbal) and is able to influence senior external vendors and senior internal clients
• Self-starter who can work with minimal supervision and manage a large volume of projects
• Can contribute effectively to and/or co-ordinate cross-functional teams
• Can drive projects to a conclusion while maintaining a high quality of task delivery

Diversity Statement
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.
DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time

SFID: 8318