Office Administration:

• Standardize and manage daily office operations.
• Responsible for the procurement and management of office supplies and facilities.
• Maintain filing and document management for administrative forms, contracts, and certificates.
• Record administrative expenses and coordinate with the finance department for cost accounting.

Activities and Coordination:

• Assist in organizing company events, such as team building, D&D.
• Coordinate employee activities and distribution of holiday gifts.

C-level Support:

• Provide administrative and secretarial support to the CEO and management team.
• Manage apartments for expatriates.

Ad-hoc:

• Assist with account applications for employees and onboarding/offboarding processes for new employees.
• Draft and publish internal notices and general administrative documents.
• Ad-hocs assigned by management.

Job Requirements:

• Fluent in both Chinese and English.
• Able to write and speak in Chinese fluently as to communicate well with the stakeholders
• 1-2 years of relevant administrative work experience.
• Strong organizational and multitasking skills.
• Proactive, detail-oriented, and able to work independently.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office software (Word, Excel, PowerPoint).

We are looking for a Technical Solutions Consultant with expertise in SQL Data Querying, troubleshooting APIs, and coordinating with global stakeholders on their advertising products, serving their Korean clients.

Responsibilities:

• As a Technical Solutions Consultant, you will be the technical point of contact for our clients and internal stakeholders. You will become an expert on our advertising solutions, consult with clients on best practices and resolve any technical issues that come your way. Technical Solutions Consultants are curious by nature, comfortable working in ambiguous situations, and love coming up with creative solutions to client needs.

Requirements:

• BA/BS in Marketing, Computer Science, or related degree
• 3+ years’ experience in the Digital Advertising and/or Technology industries
• Knowledge of Advertising Technology ecosystem
• Customer-facing experience translating technical concepts and solutions to non-technical audiences
• Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions and delivery
• Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript and HTTP
• Experience working with SQL and RESTful APIs
• Native or Business level proficiency in Korean as you will be working on the Korea market.

This is a 12-month contract role with potential to extend.

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Purchaser.

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To seek for quotation of regular materials and raise purchase order.
• To compile all paid and unpaid supplier bills for payment and filing.
• To key in all supplier invovice for accounts to do GST.
• Able to work indepently and find ad-hoc products suppliers.
• Assist to arrange drivers for collections & pick up.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

ABOUT US

LawNet Technology Services (LTS) is the technology company behind LawNet, Singapore’s leading portal for legal research, information and transactions. An indispensable tool for the legal community since 1990, LawNet is subscribed by a majority of Singapore lawyers and is also accessible by anyone outside the profession. Users can conduct research on Singapore primary legal materials (Singapore Law Reports, unreported judgments and legislation) and secondary materials (such as Parliamentary reports, legal news, textbooks and journals). LawNet continues to enhance its services and content while maintaining its affordable and highly competitive subscription rates, making it an essential resource for the legal community.

LTS is a wholly owned subsidiary of the Singapore Academy of Law (SAL), a promotion and development agency for Singapore’s legal industry. In addition to running LawNet, LTS manages the technology driving SAL’s support services for Singapore’s legal industry and statutory functions such as stakeholding services and appointment of Senior Counsel, Commissioners for Oaths and Notaries Public.

Led by a Board of Directors who understands both the capabilities of technology and the needs of the legal profession, LTS continues to develop bold and innovative products and services that will better serve the needs of the legal community.

POSITION
NLP Engineer

REPORTING STRUCTURE

The NLP Engineer will report to the Senior AI Solutions Architect of LawNet Technology Services (LTS).

ABOUT THE ROLE
As an NLP Engineer at LTS, you will play a crucial role in developing and enhancing our AI-driven products and services. We're seeking a skilled Data/NLP Engineer to join our team to develop and drive a data strategy to optimise model performance and manage the data pipelines for training and evaluating our custom LLMs.

RESPONSIBILITIES

• Work closely with domain experts to understand data sources, formats and structure.
• Collaborate with Machine Learning Engineers and MLOps Engineers to understand data requirements for LLM training and inference.
• Engage in data engineering tasks, including data collection, preprocessing, quality control and augmentation to ensure high-quality datasets for model training.
• Develop from scratch and fine-tune both traditional NLP and LLM models on LTS cloud infrastructure, optimizing for safety and performance (measurable via benchmarks)
• Collaborate with domain experts and carry out independent research to optimise and develop product evaluation suites to measure model and product performance.
• Explore and implement techniques for mitigating bias and ensuring fairness within the training data for the LLM.
• Lead in the development and implementation of strategies for data augmentation improve LLM performance.
• Collaborate with AI and MLOps Engineers to integrate NLP models into automated pipelines.
• Stay abreast of the latest NLP techniques and methodologies, experimenting with new models and approaches to maintain our competitive edge.
• Conduct rigorous testing and validation of NLP models to ensure robustness and reliability.
• Document and present model development processes, results, and insights to both technical and non-technical stakeholders.

SKILLS & QUALIFICATIONS

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Linguistics, or a related field.
• Proven experience in NLP or related areas, with a strong portfolio of projects demonstrating expertise in data engineering and model training/finetuning.
• Solid understanding of machine learning algorithms, language modeling, and their applications.
• Proficiency in programming languages such as Python, and experience with NLP libraries (e.g., NLTK, spaCy, Hugging Face).
• Experience with cloud computing platforms and services, and the ability to deploy and manage large models in a cloud environment.
• Strong problem-solving skills, with a creative and analytical approach to tackling complex challenges.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

The level of offer and appointment designation will commensurate with applicants’ relevant experience and track records. Successful candidate will be offered a 2-year contract in the first instance.

Please provide your resume, including details of your currently monthly salary, total annual compensation package, and salary expectations.

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a sales support Admin.

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To prepare delivery order and memo forms for daily works.
• To follow up with client for date of delivery and or installations.
• To assist to brief and arrange teams for delivery and or installations.
• To arrange for drivers to assist in collection/pick up or delivery.
• Ad hoc admin jobs assign.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website - https://www.audax.io

What you will be doing:

We are seeking a skilled UI/UX Lead Designer with hands-on experience to drive the design strategy for web portals while providing consultancy for mobile design within our Banking-as-a-Service (BaaS) product. This role emphasizes crafting intuitive and accessible digital experiences for web platforms while aligning mobile designs with the principles of our UI-less SDK.

Responsibilities:

• Develop and execute user experience strategies tailored to web portals, aligning with organizational goals and user needs.
• Conduct user research and usability testing to gain insights and validate designs for web platforms.
• Design wireframes, prototypes, and high-fidelity mockups, maintaining visual consistency and usability standards for web portals.
• Stewardship of cross-platform (web and mobile) design system, maintaining visual and UX consistency/standards.
• Advocate for accessibility and inclusivity by ensuring designs comply with WCAG guidelines and meet diverse user needs.
• Collaborate with cross-functional teams to define design requirements, present concepts, and ensure alignment with business objectives.

What you need to be successful in this role:

Mandatory Skills

• Bachelor’s degree in design, HCI, or related field
• Certifications in Interaction Design or Usability testing
• Minimum 6 years of hands-on UI/UX design experience, with a strong focus on web portals/ apps. Experience in fintech, BaaS, or enterprise platforms is a plus.
• Proficiency in Figma: Expertise in creating wireframes, prototypes, and high-fidelity designs, including collaborative workflows and design system creation.
• Accessibility Standards Expertise: Strong understanding of WCAG compliance to design for inclusivity across mobile and web platforms.
• Design System Development: Proven experience in developing and maintaining scalable design systems for web portals and mobile consultancy.
• HTML, CSS Fundamentals: Basic hands-on knowledge of front-end technologies to ensure seamless collaboration with developers.
• User-Centered Design Principles: Demonstrated ability to design intuitive, user-friendly web interfaces aligned with usability best practices.
• Familiarity with Agile principles and methodology, integrating design processes into sprint cycles and iterative development.
• Strategic Collaboration: Strong ability to work seamlessly with cross-functional teams, articulate design concepts effectively, and influence decision-making.
• Creative Problem-Solving: Innovative and user-centered approach to address complex design challenges while aligning with business goals.
• Time Management & Adaptability: Skilful in prioritizing tasks and delivering high-quality outcomes in dynamic, fast-paced environments.

Desired Technical Skills

• Cross-Platform Design Knowledge: Understanding design nuances for both web and mobile platforms, guiding mobile consultancy where needed.
• Usability Testing Tools: Experience with tools like Maze or Optimal Workshop for conducting user testing and gathering actionable feedback.
• Prototyping Skills: Advanced abilities to demonstrate complex user interactions and flows through interactive prototypes.
• Animation Skills: Experience with 2D animation in After Effects and export using BodyMovin/Lottie.
• Agile Design Integration: Proficiency in embedding design workflows into Agile frameworks, including sprint planning and iterative cycles.
• Front-End Collaboration: Basic knowledge of JavaScript or React to facilitate efficient design-to-development handoff.

We are a local SME that mainly sells health supplements, traditional medicated ointment and TCM herbs. Our stores are located in Ang Mo Kio & Chinatown, extremely convenient in transportation and have lots of amenities!

Part-time or Full-time are welcomed,

Currently hiring for Chinatown outlet only

Job Information(Full-time):

• 3W1H (3 Workday 1 Holiday) working schedule
• Full shift (10am - 9pm)
• Base Pay with UNCAPPED sales commission
• Good location for easy transport and amenities
• Multiple Bonuses

Job Information(Part-time):

• Flexible working schedule
• Full shift (10am - 6pm)
• Commissions negotiable

Job Scope:

• Ability to strive for sales targets
• Willing to approach potential customers actively
• Initiates strategies & tatics for promoting sales
• Maintain inventory & restock promptly
• Service to customer enquiries in a professional manner

Basic requirements:

• Able to converse in English & Mandarin
• Previous experience in sales (any field)
• Extrovert, cheerful personality

What we would prefer:

• Fluent in Malay OR Chinese dialects
• Experience & Knowledge in TCM or health products field

If interested, please contact us at 97757295 (Whatsapp).

Roles & Responsobilities:

The executive engineer is responsible for the design, diagnostic, testing as well as repair and overhaul of mechanical, electrical and electronic components of the chillers and other related systems in support of our overall chiller manufacturing process. The engineer shall be required to independently plan, schedule, coordinate and optimize on-site and workshop activities and coordinate with the sales and marketing team where required.

Key Responsibilities:

Design, diagnose, test as well as repair and overhaul mechanical, electrical and electronic components of the chillers and other related systems

Spearhead digitization of existing chillers through selection, adoption and/or redesign of PCB & PLCs

Coordinate and liaise with internal production, sales & marketing team as well as external end customers, contractors and consultants on-site

Supervise and check suppliers’ works and/ or end customer requirements according to design drawings, specifications and regulation (local codes or relevant international design codes)

Check and ensure the equipment and material offered in compliance with the specification and drawings.

Generate engineering & electrical drawings with Autocad software

Perform all other duties as assigned and required.

Requirements:

Candidate must possess at least Diploma in Engineering (Electrical/Mechanical) or equivalent.

At least 2 -3 year(s) of working experience in Electrical/Mechanical related fields is required for this position

Required Skill(s): Autocad, Microsoft Office

Licensed Electrical Engineer OR Licensed Electrical Technician is a bonus

Required Spoken and Written Language(s): English, Mandarin

Preferably with class 3 driving license

Working Hours : Mon to Fri (8.00 am to 5.00pm) & Sat (8.00am to 3.00pm)

If you are keen to join Group of Weeseng, contact us at 6245 2712 or email to

finance@ weeseng.com

Key Responsibilities:

• Oversee database management activities, including upgrades, patching, performance monitoring, and issue resolution.
• Ensure database backup, recovery processes, and disaster recovery planning are in place and regularly maintained.
• Create and maintain detailed design documentation for all database management activities.
• Establish and enforce database standards, procedures, and best practices to ensure data integrity and security.

Requirements:

• Minimum 5 years of experience in database administration.
• Strong proficiency in MongoDB and SQL Server.
• Oracle database is nice to have.
• Experience in scripting, query tuning, and optimization.
• Familiarity with system development and integration processes.
• Experience in banking/financial industry is a definite advantage.
• Strong client facing skills
• Excellent troubleshooting skills and a proactive approach to resolving database issues.

Responsibilities

• Work closely with team members (developers, product manager, customer support, and partners) to develop, test and deliver high quality products.
• Prevent, collect, analyze and track product defects.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Manage project dependencies and risk mitigation.

Minimum Qualifications

• 5+ years​ experience in automation testing development.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Experience in testing Webservice/Restful APIs and have a certain understanding of commonly used databases like MySQL.
• Good programming skills, hands on with at least one of the following languages: Java, Javascript, Python.
• Solid analytical and trouble-shooting skills.
• Good understanding of Agile/Scrum development methodologies as well as using collaboration tools, such as Jira, Trello, Slack, etc.
• Excellent interpersonal coordination and communication skills.
• Self-motivated, able to work independently as well as work as a team.
• Good exposure in a distributed/remote working environment.
• Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.

Preferred Qualifications

• Experience on performance testing is a plus.
• Experience with automation build up.
• Skilled use of at least one source code management tool: SVN, Git, etc.

Roles & Responsibilities

Full time driver

Island wide delivery

Physically fit and able to carry heavy goods.

Min 1year experience as driving driver

Able to speak Chinese and English

Able to start work immediately

Pref residents in East of Singapore

Requirement :

Need to pick up and send back 1 senior staff (pick up 8.15am / send back after 5pm) at Serangoon North daily so the person should ideally live nearby and can drive the lorry to/from his home daily (parking costs not included).

Need to have class 3 manual driving license and forklift license.

Salary range $2,300 - $2,900 depending on his experience and working attitude/aptitude/any other skills (eg electrical/plumbing (technical skills)

Working location : Bedok/Chai Chee

Working Hours : Mon to Fri (8.00 am to 5.00pm) & Sat (8.00am to 3.00pm)

Singaporean/PRs/Malaysian only.

If you are keen to join Group of Weeseng, contact us at 6245 2712 or email to

finance@ weeseng.com

Job Descriptions & Requirements :

The Junior Technician is responsible for the diagnostic, testing as well as repair, production and overhaul of mechanical, electrical and electronic components of the chillers and other related systems in support of our overall chiller manufacturing process with fellow technicians.

Key Responsibilities:

· Manufacture industrial chillers in collaboration with other technicians encompassing sheet metal work, welding, assembly of refrigeration system, electrical wiring, temperature controller setup

· Evaluate final product’s overall performance, reliability and safety

· Diagnose, test as well as manufacture, repair and overhaul mechanical, electrical and electronic components of the chillers and other related systems in accordance to production BOM/ WO

· Delivery of chillers and components to end customers and setup on-site

· Generate 2D engineering & electrical drawings with Autocad software

· Perform all other duties as assigned and required.

Requirements:

· Candidate must possess at least a Diploma in Engineering (Electrical/Mechanical) or equivalent.

· At least 2 – 3 year(s) of working experience in HVAC/ Industrial Chiller fields

· Required Skill(s): 2D Autocad

· Required Spoken and Written Language(s): Basic English, Mandarin

· Singapore/SPR Only

· Preferably with class 3 driving license

· Salary will commensurate with qualifications and experience

· Working Hours : Mon to Fri (8.00 am to 5.00pm) & Sat (8.00am to 3.00pm)

If you are keen to join Group of Weeseng, contact us at 6245 2712 or email to

finance@ weeseng.com

Responsibilities:

• Security Software and Access Control hardware
• After market sales related promotion to existing customers in Singapore
• Regular " patrol " activity as pro-active maintenance promotion. Software Service proposal with quotation & manage prospective / secure order / execute maintenance job by team
• Solutioning skills such as Troubleshooting / proper report and action order to the team.
• Prepare proposals
• identify protential clients
• Energy saving proposal with existing system diagnosis
• Help up and coordination with Sales & Marketing department. Job task share when the existing customer does machine replacement or expansion / upgrading orders.

Roles & Responsibilities:

Job Responsibilities:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned
• Working Hours : Mon to Fri (8.00 am to 5.00pm) & Sat (8.00am to 12.00pm)

Job Requirements:

• Diploma in Business Administration/ Engineering
• Fresh ITE/Polytechnic/University graduate are welcome to apply
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office.
• Adobe Photoshop Illustrator & Autocad 2D will be an added advantage
• Salary will commensurate with qualifications and experience

As a Lead Backend Developer specializing, you will be responsible for designing, developing, and maintaining backend systems that support the integration and optimization of AI models & LLM in trading applications. You will work closely with the AI engineering team to integrate various machine learning models and algorithms into the backend systems to address business needs, ensuring high availability and low latency.

Key Responsibilities:

• Design, develop, and maintain backend systems and services that support AI models, ensuring high availability and low latency
• Integrate machine learning models and algorithms into backend systems for recommendation systems, predictive analytics, and other business applications
• Collaborate with frontend engineer, AI engineer and other stakeholders to identify business problems and design backend solutions
• Develop efficient APIs, ensuring high standards of performance, reliability, and security
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Document system design and API specifications to foster collaboration and transparency

Qualification & Skills:

• 8 years of professional experience as Backend Engineer
• Proficiency in Python/ Typescript
• Strong understanding of database systems, including both SQL and NoSQL, and web development frameworks
• Solid experience in complex system design or architecture building.
• Familiarity with API design principles and best practices.
• Familiarity with caching mechanisms and cache invalidation strategies.
• Experience with cloud infrastructure, preferably AWS or GCP.
• Strong problem-solving, communication, and interpersonal skills.
• Passionate about AI/ML, with a keen interest in LLM technology.

We offer a competitive salary that is commensurate with the experience of the successful candidate

Job Overview:

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital space.

Key Responsibilities:

• Lead the development roadmap for our LLM Chatbot and AI-driven trading products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively.
• Lead Agile development processes, including sprint planning, backlog grooming, daily stand-ups.
• Lead the Digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Work closely with cross-functional teams and stakeholders prioritize features, allocate resources, and drive digital product development.
• Develop detailed digital product requirements and specifications, including user stories, wireframes, and prototypes.
• Define and track key digital product performance indicators (KPIs) to measure product success and iterate based on user feedback and data insights

Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, or related field; MBA or advanced degree is a plus.
• Proven track record of successful digital product management, with 2 to 5 years of experience in a similar role.
• Strong understanding of digital product development methodologies, such as Agile or Scrum.
• Possess proficient knowledge of project management, collaboration, and design tools, such as Jira, Confluence, and Figma
• Excellent analytical skills, with the ability to analyse user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Proficiency in project management tools and digital product management software.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interests in LLM and AI will be advantageous but not a must.

Key Responsibilities:

• Oversee database management activities, including upgrades, patching, performance monitoring, and issue resolution.
• Ensure database backup, recovery processes, and disaster recovery planning are in place and regularly maintained.
• Create and maintain detailed design documentation for all database management activities.
• Establish and enforce database standards, procedures, and best practices to ensure data integrity and security.

Requirements:

• Minimum 5 years of experience in database administration.
• Strong proficiency in MongoDB and SQL Server.
• Oracle database is nice to have.
• Experience in scripting, query tuning, and optimization.
• Familiarity with system development and integration processes.
• Experience in banking/financial industry is a definite advantage.
• Strong client facing skills
• Excellent troubleshooting skills and a proactive approach to resolving database issues.

Job Summary:

You will be responsible for creating sales opportunities through specification of ADLINK product solutions, so as to achieve profitability and growth in market share. Additionally, you will assist to advice and support the sales team in terms of product’s applications.

Job Responsibilities:

• Understand customer’s technical needs and project specifications, ensure client’s needs and expectations are attainable and realistic, in relation to the product solutions that we offer.
• Attend customer’s meetings, and to present technical solutions to potential customers.
• Expected to facilitate workshops and trainings for customers and internal staffs, whenever necessary.
• ·Also expected to provide pre- and post- sales technical support and product demonstration as and when necessary.
• Advice and support the sales team on the selection of suitable products, technical assistance, and product strategies to win more businesses.
• ·Work effectively as a part of a team to achieve individual, team and departmental objectives, sharing knowledge and skill as appropriate.
• Maintain a sound technical/ application knowledge base on all ADLINK product solutions.

Job Requirements:

• Diploma/Degree in Electronics / Electrical / Software Engineering.
• Minimum 3-5 years of working experiences.
• Possess good knowledge of Embedded Computing, Automation, Test & Measurement applications and solutions.
• Proficient knowledge of VB, VC++, C# Programming languages.
• Able to debug PC-based Automation Control, Test & Measurement peripheral card issues.
• Meticulous, Well organize and good working attitude
• Disciplined, independent and able to perform under pressure.
• Willing to travel within short notice e.g., Training, Trade shows, etc.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Key Responsibilities:

Channel and Client Resource Development and Maintenance:Develop and maintain relationships with various financial institution channels and clients to drive continuous business growth.
Build and maintain strong relationships with existing clients to ensure their needs are promptly addressed and met.

Product Integration and Business Execution:Assist the team in completing product integration, ensuring that company products are effectively aligned with client needs.
Drive the execution of business plans, ensuring that projects progress as scheduled and meet commercial goals.

Market Analysis and Strategy Development:Conduct market analysis to gain insights into industry trends and dynamics in the financial sector, developing market expansion strategies aligned with company objectives.
Provide market feedback and client needs insights, assisting the product development team in optimizing product features and positioning.

Team Collaboration and Coordination:Work closely with sales, product, and technical teams to facilitate cross-departmental collaboration and ensure smooth business operations.
Participate in setting and overseeing departmental goals and performance evaluations, ensuring tasks are completed efficiently and on time.

Client Satisfaction Management:Maintain regular communication with clients to ensure satisfaction with company products and services.
Address any issues clients encounter during the partnership, ensuring strong relationships and promoting long-term collaboration.

Qualifications:

1. Bachelor's degree or above in Finance, Business, Marketing, or a related field.
2. At least 8 years of relevant experience in the financial industry, with practical experience in channel development and client relationship management.
3. Familiarity with various financial institutions and products, with a strong network of client resources and channel management experience.
4. Strong communication, coordination, and negotiation skills, with the ability to build and maintain long-term relationships with clients and partners.
5. Ability to independently drive product integration and business execution, ensuring on-time project delivery.
6. Strong leadership and cross-departmental coordination skills, with the ability to effectively integrate resources and drive business objectives.

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa