Our Company is working closely with a Prestigious Public Listed organisation in Singapore. We are seeking a Customer Success Executive with a demonstrated track record of successfully retaining and expanding the business footprint of the existing customer base for our product distribution and calibration service business.

Customer Success Executive

Responsibilities:

• Responsible for sales, marketing and account management of test, measurement and calibration solutions
• Secure product distribution and calibration service business to meet the orders target.
• Develop and maintain an effective network of customers within your focus of responsibility
• Ensure customer satisfaction expectations are exceeded upon
• Build and strengthen relationships with customers to become their trusted solution partner.
• Maintain a cheerful attitude while answering all inbound calls and addressing customer needs
• Provide all necessary data to sales manager upon request for department meeting
• Establish active communication and engagement with other departments eg, Store & Procurement
• Work in partnership with instrument service and maintenance team as part of a Solutions Team based

Requirements:

• Good knowledge in the test and measurement industry
• Meticulous, able to handle orders accurately and efficiently.
• Problem solver, strong emotional intelligence skills, effective customer management capabilities.
• Comfortable with technology and IT tools. Proficiency in MS Office (Word, Excel, PowerPoint) and Enterprise Systems (SAP)
• Ability to work extended hours when necessary.
• Higher Nitec / Diploma / Degree in any discipline
• Preferably 1-2 years in sales or marketing.
• Knowledge of Excel and other data management software
• Technical background and/or Services background to support the customer requirement
• Self-starter and result-oriented with strong analytical skills
• Innovative and proactive.

ROOTCLOUD TECHNOLOGY (SINGAPORE) PTE. LTD. was registered on March 21, 2022. The Head Company is ROOTCLOUD TECHNOLOGY CO., LTD.

Established in June 2016, ROOTCLOUD TECHNOLOGY CO., LTD. is an Industrial IoT unicorn since 2020. It is an IIoT platform provider. With our industrial IoT experience and reputation as a committed and reliable solution provider, ROOTCLOUD has created an IIoT platform that has continuously satisfied the needs of customers around the world.

Its trademark ROOTCLOUD 4.0 Digital Platform has been recognized by Gartner Magic Quadrant for the past 4 consecutive years, connecting to 1,000,000 assets in more than 110 countries worldwide. ROOTCLOUD’s mission is to enable the acceleration of global industrial digital transformation and net zero.

Key Responsibilities:

• Develop and implement technical solutions that meet business requirements, ensuring alignment with organizational objectives.

• Work closely with stakeholders, including business leaders, project managers, and IT teams, to gather requirements and ensure solutions meet business needs.

• Provide guidance and leadership to development teams during the implementation of solutions, ensuring adherence to best practices and standards.

• Oversee the integration of new solutions with existing systems, ensuring compatibility and seamless operation.

• Identify potential risks and develop mitigation strategies to ensure project success.

Qualifications:

1. A bachelor's degree in computer science, information technology, or a related field.

2. Several years of experience in IT, including roles in software development, system architecture, or related areas.

3. Proficiency in system architecture, software development, and knowledge of various technologies and platforms.

4. Strong problem-solving abilities to design effective solutions that meet business requirements.

Must have experience in test management activities

Have experience in Banking in Core Banking, Cards, Payments, and overall Digital Banking area Have experience in Company Applications like BWC, RBK, PIB, TMRW, SPL, VSM, REM, ATM, EFT, EAI, WAM, CEP, ALT, EST, SMS – GW, ICH, VSA, GLN, R2W, PIB, IVR, TMRW, IBR, HBK, CRM, BWC, LCG, LGG.

Job Title: Security Supervisor

Job Summary:

We are seeking an experienced and skilled Security Supervisor to oversee the security operations for a 4 man show condo in Upper Bukit Timah Road. The successful candidate will be responsible for ensuring the safety and security of employees, visitors, and assets. The Security Supervisor will lead a team of security personnel, respond to security incidents, and implement security protocols.

Key Responsibilities:

1. Supervise Security Team: Lead and supervise a team of security offficers, to ensure effective security coverage.

2. Security Operations: Oversee security operations, including access control, surveillance, and incident response.

3. Incident Response: Respond to security incidents, including alarms, breaches, and emergencies, and coordinate with emergency services as needed.

4. Security Protocols: Develop, implement, and enforce security protocols, including access control, surveillance, and emergency response procedures.

5. Training and Development: Provide training and development opportunities for security personnel to enhance their skills and knowledge.

6. Compliance: Ensure compliance with relevant laws, regulations, and industry standards related to security.

7. Reporting: Prepare and submit security reports, including incident reports, security breaches, and other security-related matters.

Essential Qualifications:

1. Security Experience: At least 3-5 years of experience preferably in a supervisory role.

3. Security Certifications: Possess relevant security certifications.

Desirable Qualifications:

1. Relevant Training: Possess relevant training in security management, such as security risk assessment, crisis management, and emergency response.

2. Leadership Experience: Possess leadership experience, preferably in a security-related field.

3. Knowledge of Security Systems: Possess knowledge of security systems, including access control, surveillance, and alarm systems.

Skills:

1. Strong Leadership: Strong leadership and supervisory skills to lead a team of security personnel.

2. Excellent Communication: Excellent communication and interpersonal skills to interact with employees, visitors, and stakeholders.

3. Analytical Skills: Strong analytical skills to assess security risks and implement effective security measures.

4. Problem-Solving: Strong problem-solving skills to respond to security incidents and emergencies.

5. Attention to Detail: Strong attention to detail to ensure compliance with security protocols and procedures.

Physical Requirements:

1. Physical Fitness: Possess physical fitness to respond to security incidents and emergencies.

2. Ability to work on weekends, and public holidays.

Join us in creating a safe and secure environment for all!

Application Methods:

Please WhatsApp 8582 7243 to provide the following informations

a. Name

b. When can you start work

c. When can come for interview.

Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 996 Bendemeer Road #06-09 B Central (Boon Keng MRT)

Tel: 6295 2218

● Must have professional experience in Software Quality Assurance.

● Proven experience with automation testing, particularly using Cypress for E2E testing.

● Hands-on experience with automated testing frameworks (e.g., Selenium, Cypress, Appium).

● Experience with contract testing frameworks such as Pact.js.

Technical Skills:

• Strong understanding of QA methodologies, tools, and processes.

• Hands-on experience with automated testing frameworks (e.g., Selenium, Cypress, Appium).

• Proficiency in test management tools (e.g., JIRA, TestRail).

• Knowledge of programming languages for test automation (e.g., Python, Java, C#).

• Experience with API testing tools like Postman or SOAP UI.

• Familiarity with CI/CD pipelines and DevOps practices.

As a Senior Consultant with Allianz Consulting, you will be responsible for the delivery of business, transformation and strategic projects through stakeholder engagement, ensuring quality content outputs, and providing guidance to junior consultants. You will develop expertise on specific practice areas and may also support on business development opportunities.

Key Responsibilities

• Ensure high quality and timely project delivery through individual contribution (e.g., driving analysis, project management, developing recommendations) and the management of small project teams (e.g., delegation of tasks, mentoring of junior consultants).
• Manage the relationship with the client to ensure the meeting of expectations and allow for future business development opportunities.
• Develop knowledge in key topics and be recognized as a subject matter expert by organizational peers and leaders.
• Support the business development and contribute to the pitching process.

Key Requirements

• Bachelor’s or master’s degree.
• 3 to 7 years of experience in consulting, advisory, insurance, project management or business-related roles.
• Fluent in spoken and written English. Second language would be an advantage.
• Strong interpersonal skills – able to work well with both junior team members and senior organizational leaders.
• Robust analytical and problem-solving proficiency, including methodological & conceptualization skills, moderation and presentation.
• Passionate and self-driven with a knack for creativity and innovative thinking.
• International working experience or ability to navigate different working cultures.
• Functional expertise across the insurance value chain, IT delivery projects or enterprise risk management is a plus.

Allianz Consulting was established in 2004 as the internal consulting division of the Allianz Group. Our vision is to be the consulting partner of choice for Allianz Group core segments. Our motto: drive change, grow people, for Allianz. Our experienced consulting teams support all Allianz operating entities worldwide in planning and implementing their local key strategic projects.

D&I statement

We are proud to be an equal opportunity employer encouraging diversity in the working environment. We welcome all applications regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.

Join us. Let´s care for tomorrow.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience in designing and implementing Pega Smart Investigate solutions.

• Strong proficiency in PegaRULES Process Commander (PRPC) and Pega Platform development.

• Knowledge of Pega Smart Investigate frameworks, case management, and data management.

• Familiarity with BPM (Business Process Management) concepts and workflow automation.

• Excellent analytical and problem-solving skills with a keen eye for detail.

• Strong communication and collaboration skills to work effectively with cross-functional teams.

• Ability to manage multiple priorities and deliver high-quality results in a dynamic environment.

• Experience in Pega PRPC and in Smart Investigate Framework from his/her current project

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Provide 30-60 minute massages to clients by appointment

• Guide clients through service offerings and determine which massages would benefit them most
• Take a detailed client history and note any health conditions
• Evaluate clients to determine painful or stressed areas of the body
• Advise clients on stretching, strengthening or relaxation methods
• Suggest future massage appointments and regime to clients

Responsibilities

MISSIONS:

• Lead Foreign Exchange (FX) Information Technology (IT) ASIA team in dual locations (Hong Kong and Singapore) to deliver high level of production services and to bring values for business
• Show accountability for issues and topics in Foreign Exchange chain by troubleshooting, cooperating with relevant teams and providing solutions
• Drive changes with global team by sharing visions and strategic views for roadmap
• Develop stronger production monitoring methodology and automate process for continuous improvement
• Manage prioritization of issues, and work closely with various teams like infrastructure, application development team to analysis and resolve root causes
• Conduct clear incident communication, timely follow up on postmortem, and challenge for target solution
• Responsible to be aware of and to manage all risks within activities managed by foreign exchange Information Technology team
• Responsibility can be extended to cover larger scope beyond Foreign Exchange Information Technology depending on candidate profile

Profile required

Academic Background and Certifications, Experience:

• Extensive experience working in Information Technology (IT) in Technology solutions facing the Front office in the banking industry
• Prior experience in large scale global application support or/and Development and strong experience in working with teams in remotely locations
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision
• Ability to technically analyze problems encountered with these systems and employing technical skills to overcome them
• Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise
• Ability to work in a team environment
• Self-motivated and delivery-focused individual
• Board knowledge in both pre-trade and post-trade activities, and Ability to understand the big picture - can step back and understand the context of problems and react accordingly
• Proven written and verbal communication skills at business writing level, and develop long lasting relationships with all levels of management
• Functional knowledge and work experience in Over the Counter (OTC) Fixed Income & Currencies (FIC) derivatives, especially in Foreign Exchange (FX) Cash and Options will be preferred

Information Technology Testers (11 Months Contract), Up $6.4K

Location: Pasir Panjang

Monday to Thursday: 8:30AM to 6:00PM

Friday: 8:30AM to 5:30PM

Responsibilities:

• Establish quality assurance deliverables for stories in upcoming iterations/sprints, for functional and non-functional test areas
• Work closely with development team to conduct testing of modules developed for integration of BGP to GMS and enhancements to GMS.
• Work with line division to onboard and review new AORs onto BGP.
• Other Admin/Operational support where required

Requirements:

• Degree in Computer / Computer Science, Electronics and Computer Engineering, Information Technology or equivalent.
• Minimum least 3 years of quality assurance/testing experience
• Experience in Agile development and testing methodologies
• Testing certifications is an advantage (eg. CSTP, CTAL)
• Organised and meticulous in planning, managing and executing testing activities
• Ability to analyse test results and explain the findings and corrective actions required clearly and concisely.
• Team player who is proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing, communications, stakeholder engagement and presentation skills

https://sg.go.persolkelly.com/job/details/10643

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

As a Senior Consultant, Operational Technology (OT) Security, you will be responsible to establish thought leadership, pursue opportunities and deliver projects in emerging domains. Current topics of interest includes security for Cyber Physical Systems (Including Operation Technology(OT)/Industrial  Control Systems (ICS), 5G use cases and IoT), Data Protection (including Post-Quantum Security), AI for Cybersecurity and Cybersecurity for AI. You will also be responsible for the joint research lab partnering Institutes of Higher Learning to conduct research and development in next-generation cyber security technologies.

You will play a pivotal role in advancing our organization's R&D initiatives by identifying vulnerabilities, developing cutting-edge solutions, and collaborating with cross-functional teams to ensure robust OT security strategies. You should expect to take on a role that leads technical and project management of OT/ICS security project delivery or play an active role in pursue and response to new OT/ICS security opportunities (depending on alignment to candidate profile) too.

What will you do?

• Play a technical role in OT/ICS security consultancy projects.
• Take on the responsibility to independently manage and deliver OT/ICS security projects. Typically for projects dealing with advanced/critical systems or projects that takes on the OT/ICS Security workstream of a larger new site construction project.
• Perform technical management and project management aligned to best practices of project management, OT/ICS security and systems engineering for complex/critical systems.
• Take and lead and own the planning and execution of the project delivery
• Key point of contact for the project overall with a focus on stakeholder management.
• Responsible to drive the coordinate of activities in complex project environment to execute the project and project plans
• Ensure smooth and proper integration of the OT/ICS security project workstream activities with the technical and non-technical workstreams activities in the larger construction/development project
• Complement the OT/ICS Security technical specialist and take on part of the technical work scope in the project execution as needed
• Play an active role in pursue and response to new OT/ICS security opportunities when necessary
• Play an active role and work with various parties involved for business development, outreach, technical pre-sales and thought leadership relating to OT/ICS security.
• Coordinate with various parties involved to develop project proposals, plans and budget in response to opportunities.
• Keep in touch with trends and market offerings in OT/ICS security domain
• Take on a commercial perspective regarding go-to-market for transiting R&D topics to commercial offerings
• Play a key role in developing programme plans in emerging technology domain of interest (OT/ICS Security)
• Participate in engagements relating to commercializing and go-to-market in emerging technology domain of interest (OT/ICS Security)
• Drive clear results of projects in alignment with strategy and vision
• Identify external collaborators (for funding, co-innovation, go-to-market and etc.) in alignment with strategy and vision

The Executive Administrator (EA) supports the Management team and will be responsible for handling administrative tasks, expense claims, travel arrangements, coordinate meetings and liaise with external parties. This role requires a proactive and adaptable individual can anticipate the Management team needs and ensure a seamless workflow while handling confidential information. The position reports to the CEO.

Job Accountabilties

1. Provide administrative support to the CEO and Management team
2. Manage travel arrangements for the Management Team
3. Manage CEO’s calendar and appointments, organizing and coordinating internal and external meetings, and participating in business activities and corporate events as necessary
4. Prepare meeting agenda, materials and collaterals
5. Prepare and distribute correspondence, reports, and documents as needed
6. Handle phone calls and general queries from external parties
7. Handle expense claim management for CEO and management team as required
8. Remind the GM of important tasks and deadlines
9. Other duties as assigned by manager

Education & Experience

• Min. GCE A-Levels with good General Paper/ English Language grades; or Diploma in Business or related field
• Minimum of 5 years of relevant working experience
• Proficiency in MS Office Suite, SAP or other ERP systems preferred
• Experienced with flight, hotel, transport bookings and visa applications
• Experienced with calendar management and/or event organization

Other Essential Attributes

• Proficient in both English and Mandarin (role has to deal with Chinese counterparts)
• Strong organizational and time management abilities, with exceptional attention to detail
• Mature individual who is able to complete tasks independently with minimal supervision
• Exercise discretion, high level of integrity and confidentiality
• Team player with positive and good working attitude

We are hiring a motivated and detail-oriented Capacity Planning and Automation Engineer to support our client’s Data Center team. This role will focus on ensuring the availability of sufficient materials for Hosting and Network Services, as well as developing automation solutions to streamline reporting processes. The ideal candidate will have a strong background in capacity planning, data analysis, and automation development.

Key Responsibilities:

Capacity Planning:

• Collaborate with vendors to forecast and ensure adequate supply of materials to support Hosting and Network Services operations.
• Monitor inventory levels, assess future needs, and mitigate risks of material shortages.
• Provide data-driven insights to improve forecasting accuracy and efficiency.

Automation Development:

• Design and implement automated solutions to enhance reporting efficiency and accuracy.
• Develop and maintain tools for generating critical reports, such as:
• Work Queue Status Reports
• Capacity Reports
• Identify opportunities to optimize manual workflows through automation and propose actionable solutions.

Reporting and Analytics:

• Generate regular and ad hoc reports to support operational decision-making.
• Analyze trends and metrics to improve operational performance and capacity planning processes.

Collaboration:

• Work closely with the team manager and cross-functional teams to align capacity planning with business goals.
• Partner with vendors, Hosting, and Network Services teams to ensure seamless operations and proactive planning.

Qualifications:

• At least 1-2 years of proven experience in capacity planning, inventory management, or a similar role.
• Experience and knowledge with IT infrastructure and data center operations
• Experience in automation / scripting (e.g., Python, PowerShell, VBA, or other tools).
• Proficiency in data analysis tools and reporting platforms will be a plus.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Provide 30-60 minute massages to clients by appointment

• Guide clients through service offerings and determine which massages would benefit them most
• Take a detailed client history and note any health conditions
• Evaluate clients to determine painful or stressed areas of the body
• Advise clients on stretching, strengthening or relaxation methods
• Suggest future massage appointments and regime to clients

Job Purpose

The Accounts Executive reports to the Finance Manager. He does work that is about accounts receivable, accounts payable, tax filing, data compilation, billing, payroll and other accounting tasks. He assists the Finance Manager with monthly and yearly finalisation of accounts. He prepares the trial balance, basic financial statements and simple consolidated financial statements. He may be involved in finance-related projects and systems testing.

Principal Accountabilities

1. Perform a full range of coordination and administrative duties including data entry, document filing, invoice verification and preparation of payment
2. Perform accurate data entry for both Account Receivable (AR) and Account Payable (AP) including checking and validation.
3. Conduct monthly reconciliation of bank accounts
4. Assist in GST filing preparation
5. Participate in annual audits & tax review
6. Any other ad hoc duties assigned by Manager

Education & Experience

• Min. Diploma in Finance/ Accountancy
• Minimum 2 years of relevant working experience in Accounting/Accountancy
• Experience in SAP and XERO systems with good MS Excel skills essential
• Experience with bank upload files and bank reconciliation a must

Other Essential Attributes

• Positive and good working attitude
• Meticulous, willing to learn, fast learner
• Able to work under tight deadlines and multi-task

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage,and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Responsible to manage overall aspects for project/s assigned.

2. Coordinate necessary site induction (SIC).

3. Coordination with all parties for site installation and arrangement, resolve any issues arise.

4. Monitor workers attendance and work progress.

5. Make sure site workers work according to site requirement for safety and quality.

6. Manage and arrange any request from site supervisor / workers.

7. Update weekly progress status to management.

8. Attend to client line walk and follow up punch list closure.

9. Prepare any necessary documentation for project assigned.

10. Any other ad-hoc tasks assign by management.

Skill Requirements:

1. Diploma or Degree in Engineering.

2. Minimum 2 years’ relevant working experience in Semi-conductor piping system preferred.

3. Able to build rapport with different group of people.

4. Good knowledge in construction safety and quality.

5. Experiences in UHP gas / chemical system will be added advantage.

6. Able to work with minimum supervision.

Job Description

• Provisioning and configure devices

• Installation and upgrading of software / patches

• Perform asset management & update asset records

• Setting up/tearing down of computers

• Updating to the latest windows and programs

• Conduct testing all on devices and systems

• Carrying out re-installation (cloning) of desktop images

• May be assigned with other IT related tasks

Job Requirement

- Nitec in Information Technology or equivalent

- Entry Level

- Training will be provided•Carrying out preventive maintenance on a quarterly basis

Job Responsibilities

• Responsible for the algorithm research and development, delivery, and customer support for ZOLOZ, the overseas business of Ant Group's security technology.
• Design algorithmic solutions for security scenarios targeting overseas customers, including task breakdown and the development of algorithm modules.
• Closely collaborate with product and solution teams to develop industry-leading AI commercial products, achieving advanced levels in the industry and delivering these to overseas customers.
• Explore the transformative changes and enhanced security that multimodal large models can bring to identity verification.

Job Requirement

• Possesses extensive experience and a strong background in machine learning/artificial intelligence, with a solid academic foundation and research creativity. Priority is given to those with expertise in computer vision, risk control modeling (Graph, NLP), and multi-modal large models.
• Has practical experience in algorithm engineering, leading or participating in the industrial implementation of algorithmic products or projects. Proficient in relevant programming platforms such as PyTorch, TensorFlow, Keras, etc. Experience with large model implementations is preferred.
• Holds at least a Master's degree in Computer Science, Computer Engineering, or related fields. A Ph.D. or publications in top-tier conferences/journals are preferred.
• Demonstrates excellent communication skills, along with the ability to collaborate and drive cross-team or cross-departmental projects. Preference will be given to candidates with B2B commercialization experience or fluency in English.

Responsibilities:

• Manage daily sales operation
• Knowledgeable in purchase orders, delivery orders and able to handle sales orders, quotation & invoices
• Respond to a high volume of inquiries and provide helpful solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing.
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel

Job Description

• Review, update and maintain Quality Management System procedures.
• Verify & ensure process documentation compliance; Work Instruction, Quality Inspection Plan, Date Sheet & Inspection Reports, etc.
• Lead & guide QC Inspectors in ensuring work compliance.
• Oversee in-process and outgoing quality inspections and work with internal team teams to resolve quality issues in daily manufacturing process.
• Responsive towards resolution of process non-conformance.
• Follow up customer complaints by communicating with internal teams for containment actions, root cause analysis, corrective and preventive actions.
• Managing documentation control system, as well as audits (Internal/external).
• Ensure Customer environmental survey and other relevant requests are completed in a timely and orderly manner.
• Support QA/QC activities, assisting in projects when required & providing additional support when necessary.
• Any other ad-hoc duties as assigned.

**Successful candidate will be provided on-the-job training

Job Requirement

• Minimum Diploma/Degree in Quality Management/Mechanical/Manufacturing Engineering/Chemistry/ Chemical Engineering or equivalent.
• Min 1 year related working experience in manufacturing settings.
• Min 1 year of experience in Quality / Supplier Quality in a manufacturing environment working in a ISO regulated environment.
• Knowledge in ISO 13485, ISO 9001 and ISO 14001.
• Team player with good working attitude.
• Able to start work immediately.
• Comfortable to work at East area, Changi South.
• Entry level are welcome to apply.