Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member of the Cybersecurity & Technology Controls (CTC) Incident Management & Response (IMR) team within the JPMorgan Chase & Co. Global Incident Command Center (GICC), you will fit into a 24/7 global team providing Incident Management and Response function to ensure effective and timely issue resolution of security incidents against the firms’ infrastructure.

You will be responsible for the execution of the Firm-wide Cybersecurity Incident Management Playbook designed to provide a set of steps to orchestrate a framework of actions to be considered during the lifecycle of a Cybersecurity event, in effort to prevent impact, or during an impacting Cybersecurity incident. The process executes against the firmwide Technology incident Management Standards and leverages ITIL best practices to govern remediation and safeguard failures. The team also covers internal and external engagements with our LOB partners including regulatory, compliance, privacy and/or media communications. Our incidents are categorized: technical outages (e.g. hardware failures, code/configuration issues, DB corruption, access issues, etc.); and cybersecurity events (e.g. malware, credential high jacking, zero-day vulnerabilities, DDoS, data exfiltration, etc.).

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Serve as a key member of the Cybersecurity & Technology Controls (CTC) Incident Management & Response (IMR) team within the Global Incident Command Center (GICC), providing 24/7 support for incident management and response.

• Execute the Firm-wide Cybersecurity Incident Management Playbook to orchestrate actions during the lifecycle of cybersecurity events, aiming to prevent or mitigate impacts.

• Act as the frontline defense for cybersecurity incidents, ensuring effective and timely resolution of security issues against the firm's infrastructure and work closely with Cybersecurity Operations Incident Response teams and Enterprise Technology Product and Engineering teams to mitigate and remediate events and incidents

• Collaborate with internal and external partners, including regulatory, compliance, privacy, and media communications teams, to manage incidents as well as utilize command and control, communication, and documentation skills to ensure the stability, capacity, and resiliency of products

• Analyze operational metrics to identify process improvements and deliver constructive feedback to the team

• Engage in continuous improvement of practices and processes, and participate in research, internal procedure uplift, and internal tools development

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science or equivalent experience

• Formal training or certification on technology support concepts and 3+ years of experience in a technical support role or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Demonstrated command and control, documentation, and communication skills in previous roles and possess a high-level understanding of cybersecurity attack frameworks, such as MITRE ATT&CK and Cyber Kill Chain

• Experience communicating technical topics both in writing and verbally to senior management from technical and non-technical backgrounds.

• Ability to work closely with business, technology, and project management partners to execute projects and improvements for the team

• Strong understanding of the ITIL framework and experience with incident management tools

• Ability to exercise excellent judgment and decision-making skills under pressure and know when to escalate issues

• Ability to influence senior technology managers across organizational boundaries through formal and informal channels

• Proactive with a strong bias for action, naturally inquisitive, and committed to continuous improvement

Preferred qualifications, capabilities, and skills

• Baseline cybersecurity certifications, such as Security+ or Google Cybersecurity Certificate

• Appreciation of the wider roles of interconnecting cybersecurity teams and collaboration with teams like Forensics, Threat Intelligence, Penetration Testing, and Vulnerability Management

• Demonstrated ability to multitask and prioritize in a stressful environment and is results-oriented

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=f56f40a3ac0e4968e6d028eb7b1a9bed

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Visiting Professor in the Department of Information Systems and Analytics, School of Computing (SoC). You will conduct 2 modules in 1 academic year and engage in research collaboration work with faculty members in the department.

Please submit your applications with the following documents in a single PDF to the NUS Career Portal :

• A cover letter that indicates the position applied for and the main research / teaching interest
• Curriculum Vitae
• A teaching statement
• A research statement
• One research paper

Requirement :

Ph.D. in Information Systems or related reference disciplines such as Management, Economics, Data Science, etc., with excellent research publication record of journal articles in the Financial Times 50, University of Texas at Dallas 24, and Academic Journal Guide lists.

We regret that only shortlisted candidates will be notified.

• Identify and address operational inefficiencies, conflicting business practices and integration issues, recommending suitable alternatives.

• Able to take lead in project assignments and manage its scope and key stakeholders.

• Manage business users and analyze business requirements.
• Drive good project management practices and governance within the IT team.
• Able to develop user guide and conduct training for staffs when required.

We Are:

We are Technology Strategy. Our vision is to become the world’s leading advisors in harnessing technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture market share.

Our Technology Strategy team leverages deep business and technology domain expertise to empower clients to be more competitive by leading initiatives that unlock value and drive growth. In today’s rapidly changing environment, the C-suite must position technology as a differentiator to stay agile in a world dominated by change. New business architectures break away from old ways of doing things, driving agility to compete and grow in the new. Accenture’s Technology Strategy team enables leaders to act quickly and confidently as they pivot to the future. We help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology.

You Are:

A strategy ace with a passion for serving clients and a desire to build our practice. Your talent helps clients craft rapid, data-driven, and practical technology strategies to enable their business strategies. You are results-oriented, self-directed, inquisitive, and entrepreneurial-minded. You maintain knowledge of evolving technology trends and apply those to develop innovative approaches to deliver value for our clients. You have a flair for breaking down issues into logical parts and constructing analyses driving actionable recommendations. You’ve got top notch communication and people skills as well as demonstrated experience building relationships and collaborating on problem solving. You have a track record of rapid development and a strong desire to grow your career.

In Technology Strategy you will:

Serve as trusted advisor to the C-suite supporting the strategy at the intersection of both technology and business​

Articulate a compelling technology vision with industry and functional expertise​

Support in the shaping of technology in business strategies to capture market share

Identify and prioritize value creation opportunities based on detailed assessment and analysis of current technology footprint

Stay updated on industry trends and incorporate best practices into technology trends, IT architecture, etc.

Drive strategic opportunities which incorporate innovative technology solutions into broader business transformations

Develop operating models and business cases leveraging modern technologies and ways of working

Lead the creation of well-articulated thought leadership assets that present innovative insight, knowledge, guidance, and recommendations on a specific market-relevant technology strategy

Ensure clients are positioned for long-term success with practical road maps for carrying out Digital, IT or Cloud strategy, managing change, monitoring and gauging processes, and taking remedial steps

As a Consultant you will:

• Manage workstreams, small teams and own deliverables
• Establish strong working relationships with primary client contacts early in the project, beginning to be viewed as a trusted advisor to the client
• Lead client meetings and drive to insight, decisions, and actions, balancing understanding client needs / desires with presenting an informed and convincing perspective; able to clearly describe analysis performed, methodology, and implications for client's business
• Be able to define technology transformation, strategies, and capabilities including north star and target blueprints (at business functional level)
• Support thought leadership, asset development, and intellectual capital efforts with support from more senior colleagues.
• Lead client meetings and drive to insight, decisions, and actions, balancing understanding client needs and desires with presenting an informed and convincing perspective; able to clearly describe analysis performed, methodology, and implications for client's business
• Develop self and mentor peers and analysts
• Support a strategy project in shaping the role of technology to impact business value across growth and cost through ownership of a deliverable driving executive storytelling and/or financial analysis
• Form hypotheses and create a robust fact base for analysis
• Develop broad knowledge base along with focus on one or more targeted focus areas across technology strategy, functional, technical, and industry areas
• Proactively seek out and use frameworks, adapting them to client situations
• Clearly communicate ideas, solutions, and business impacts, with information presented in a compelling and organized way
• Support Business Development, building understanding of how to architect and position proposals and SOWs

Here’s What You Need:

• Minimum 3 years of strategy consulting experience at a consulting firm
• Minimum 3 years of experience in at least one of the following: digital strategy, transformation strategy, operating model strategy, technology in M&A, technology cost optimization, or technology driven revenue growth strategy
• Minimum 3 years of experience writing business cases
• Minimum 3 years of experience in planning / structuring analytical work, facilitating team workshops, and developing (technology) strategy recommendations
• Critical thinking, ability to question decisions and provide creative solutions
• Knowledgeable in developing practical roadmaps that support the enabling of technology transformation
• Curiosity about technology and its influences on business and work
• Strong quantitative and analytical skills
• Top-notch communication (written and oral) people skills
• Strong presentation skills: including the ability to synthesize information and bring a message forward
• Minimum A Bachelor’s degree, preferably 1st class honours

Bonus Points if:

• You have an MBA or equivalent graduate degree
• Intermediate proficiency in Technology Architecture Blueprint, Operating model assessment & Roadmap Definition
• Professional certification in relevant related skills

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Providing IT technical and administrative support for a variety of company software application and company hardware including setup & troubleshooting

• Providing technical support in pre- and post-implementation and maintenance for existing systems and IT related projects

• Conducting training to staffs when required

• Continuously analysing, identifying & executing value creation opportunities for our Integrated IT system

• Working closely with relevant stakeholder for IT related improvement and issues

• Basic knowledge in Active Directory and Microsoft 365 administration

• Server and infrastructure knowledge

• Working on Ad hoc projects and other IT related matters

Requirements

• Preferably Diploma/Degree in Information Technology, Computer Science or related discipline

• Minimum 2 years of relevant IT work experience.

• Possess knowledge and Experience in IT infrastructure such as ERP system optimisation, managing ERP enhancement requirements, servers etc

• Good knowledge of standard Microsoft Products with emphasis on Windows and Office programs

• Able to multi-task and have good time management skills

• Able to develop a good working relationship with all levels of users

• Able to work independently and self-directed

• Your passion for learning and growing will be a highly considered

Roles & Responsibilities

We are currently looking for an experienced Project Manager to join us. we are seeking a dynamic individual to take responsibility for their development projects, managing internal and external stakeholders and providing data on project progress to senior management. As the Project Manager, you'll spearhead cutting-edge projects in development.

Job description
Responsibility：
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including resource allocation, timeline, budget estimates, and risk management strategies.
• Set realistic deadlines and milestones and adjust project scope or resources as needed to meet objectives.
• Lead and coordinate cross-functional teams in the execution of engineering projects.
• Monitor and manage project activities to ensure that timelines and quality standards are met.
• Ensure proper communication between all team members and stakeholders, resolving conflicts and managing expectations.
• Assign tasks to engineering and technical teams and ensure resources are optimized for efficiency.
• Identify resource constraints and work to address any issues that may impact
• Identify project risks and develop mitigation strategies.
• Monitor project risks throughout the project lifecycle and update risk management plans as necessary
• Oversee project quality standards and ensure that engineering best practices and regulatory requirements are met.
• Conduct regular project reviews and ensure that design and technical documentation is accurate.
• Act as the main point of contact for project stakeholders, ensuring timely communication of project status, issues, and progress.
• Prepare and deliver regular reports, presentations, and updates to senior management and other key stakeholders.

Qualifications:
• Degree in Engineering or a related field.
• At least 5 years Project Management working experience
• Proven experience in project management, with a focus on technology projects.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) are a plus.•

• Ability to work independently and as part of a team.
• Willingness to travel & support on weekend as needed to project sites or client meetings.

XCL World Academy is seeking to appoint a Secondary Years Design & Technology Teacher. This is a full-time contract position commencing from 1st August 2025.

Preference will be given to teachers who have relevant subject-specific IB MYP and DP experience, as well as a clear track record of superior teaching in international school settings.

Main Responsibilities
Teachers should be willing to contribute positively to the collaborative culture of the department and broader SY Team.
Demonstrates to professional ethics, international mindedness and the school’s mission.
Adheres cooperatively to XCL policies and regulations, including duties, deadlines, programme requirements (IB).
Seeks clarification in case of lack of clarity to fully meet all expectations of the role and sets and maintains high standards of professionalism.
Contributes to the development of curriculum and assessment documentations.
Show exemplary attendance to work eg. recognizes the importance and provides support for XCL extended school day activities.

Person Specifications
Undergraduate degree from a recognized university or college.
Teaching experience and professional certification specific to applied position.
Minimum of two years’ experience as a class teacher, preferably in an international K-12 school.
Preferred minimum 2 years of relevant IB programme experience.
Leadership experience in leading a department and performance managing employees.
Possess skills and attitudes aligned to the purpose, mission and vision of XCL World Academy.
Need clear eagerness, resilience and understanding to engage and collaborate in the development of a highly aspirational school.
Have demonstrated commitment and education and learning beyond the classroom.
Be flexible and willing to take on new challenges.
Salary commensurate with experience (International School) and according to the school's teaching scale.
This is a full time 2-year contract position, renewal will be offered based on performances and class allocations.

Application
Qualified candidates are welcome to apply by 23 January 2025

About us
XCL World Academy is an international school in Singapore for students aged 2 to 18, fully committed to the academic, emotional and social development of its students. We are immensely proud to be the first and only international school in Singapore authorized to offer all four International Baccalaureate (IB) programmes.

We aspire to recruit employees that share and understand our commitment to empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks.

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 10 years’ experience with Technology Project Management.

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Bachelor's Degree in Computing or related discipline to support job requirements.
• At least 10 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work & process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

- Cloud related solutions.

- Infrastructure / Network related solutions.

- Endpoint / Workplace Technology related solutions.

- Active Directory / Identity Management related solutions.

Soft Skills

• Good organization skill, able to multi-task and work under pressure.
• Adaptable and comfortable working in a dynamic environment.
• Excellent time management and can prioritize work.
• Strong analytical and critical thinking skills, and meticulous with attention to details.
• Team player, able to work independently or in a team with minimal supervision.
• Good communication, writing and presentation skill.
• Good stakeholder engagement and vendor management skills.

The intern of 6 months is largely expected to work in an office environment from 8.30 am to 6.00 pm on weekdays and may also be required to travel out of the office for meetings. On occasions, the jobholder may need to work outside official hours on weekends to support the running of events.

We are seeking an individual who is either currently pursuing or has completed an IT-related diploma such as Diploma in Applied AI & Analytics or Diploma in Information Technology or Design for User Experience (DDUX) from Singapore Polytechnic or Republic polytechnic. The intern will play a crucial role in the planning and implementation of our Learning Management System and the integration of AI technologies into our systems.

Project Specification Including Learning Points for a Polytechnic Intern Involved in the LMS Tender Preparation at Mendaki

Project Overview

The objective of this project is to prepare a tender document for a new Learning Management System (LMS) that will significantly enhance the delivery of educational programs at Mendaki. This will be achieved by conducting thorough needs solicitation and analysis, which will also provide a practical learning opportunity for a polytechnic intern involved in the project.

Objectives

- To gather and analyse detailed functional and technical requirements for the new LMS.

- To enable the polytechnic intern to gain hands-on experience in project management, stakeholder engagement, and technical documentation.

- To ensure the LMS aligns with Mendaki’s strategic educational and technological goals.

Scope

- The project encompasses the solicitation of needs, comprehensive requirement analysis, and the drafting of a detailed tender document for procuring the LMS.

- Incorporation of specific learning objectives for the intern to ensure a meaningful internship experience.

- Engagement with various stakeholders to refine the requirements and expectations for the LMS.

- Learn new tools to create educational content and support some administrative duties at work

Phases of the Project with Intern Learning Points

Phase 1: Needs Solicitation

(A) Objectives:

- Collect comprehensive user requirements from diverse stakeholders.

- Provide the intern with experience in designing and conducting surveys and focus groups.

- Identify limitations of the current system and desired improvements.

(B) Activities

- Assist in preparing and distributing surveys, conducting interviews under supervision.

- Participate in and document focus group discussions.

- Analyse feedback to help identify critical system requirements.

(C) Learning Points

- Gain insights into effective data collection methods.

- Understand the importance of stakeholder input in project specifications.

- Develop communication and analytical skills.

Phase 2: Requirement Analysis

(A) Objectives

- Translate collected data into actionable system requirements.

- Categorize requirements to prioritize system functionalities.

- Train the intern in requirement analysis and documentation.

(B) Activities

- Collaborate with IT specialists to assess and document technical and functional requirements.

- Help in prioritizing requirements based on impact and feasibility.

- Draft sections of the requirements document.

(C) Learning Points

- Learn how to perform qualitative and quantitative data analysis.

- Develop skills in technical writing and specification documentation.

- Understand system design and architecture principles.

Phase 3: Drafting the Tender Document

(A)Objectives

- Develop a comprehensive tender document that includes all technical specifications and evaluation criteria.

- Educate the intern on the legal and compliance aspects of tender preparation.

- Ensure the document meets all regulatory and organizational requirements.

(B)Activities

- Draft sections of the tender document focusing on technical and functional requirements.

- Define and document vendor qualifications and submission guidelines.

- Revise the draft based on internal feedback.

(C) Learning Points

- Experience in drafting formal procurement documents.

- Understanding of compliance and procurement processes.

- Skills in revising and finalising professional documents based on feedback.

Timeline

Scheduled to begin on Start Date and complete by [End Date], structured to facilitate the intern’s learning process throughout the project duration.

Success Criteria

- Accurate documentation of user needs and system requirements leading to a robust tender document.

- Positive stakeholder feedback on the tender document and project execution.

- Effective learning outcomes for the intern as evaluated through regular reviews and feedback sessions.

- Learn new tools for educational content development and support some administrative tasks

This project specification ensures a structured approach to soliciting needs and preparing a tender document for an LMS at Mendaki while providing a rich learning environment for a polytechnic intern, integrating professional development with meaningful project contributions.

Other Tasks

1.Administrative Support: On the administrative side, the intern could manage schedules, arrange meetings, take meeting notes, and prepare materials for presentations related to project management. This helps in keeping the project timeline on track and ensuring effective communication among team members.

2.Educational Content Development: As part of CDLT, the intern could also assist in developing training materials or guides based on the new system functionalities introduced, facilitating smoother adoption by end-users across the organisationJob Summary:

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Responsibilities

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

· Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

· Ensure that all technology systems comply with industry regulations and standards.

· Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

· Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

· 8 years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

· Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

· Singaporean Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Responsibilities

• Collaborate with key users and equipment discipline engineers to continue SAP MDG data cleansing post production.
• Work with Asset Management discipline engineers and team lead for timely Network Management System updates.
• Coordinates with change managers and project team for site Management of Change to drive compliance and generate reporting for stewardship.
• Assist in any other functional duties as assigned

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in Microsoft Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· Familiar with CCTV installation and configuration

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Team Leadership & Development
  • Recruit, lead, synergise, nurture and motivate a team of software developers/engineers working on different technical platforms to foster a culture of innovation, collaboration, continuous learning and improvement.
  • Set goals/targets for team, drive action plans to closure, and spearhead the on-time and onbudget delivery of high-quality enterprise digital solutions.
  • Provide hands-on technical guidance and mentorship for team members, including career planning and development.
• Technology Planning
  • Assist supervisor in strategic planning and budgeting to support overall business objectives.
  • Develop and implement technical development strategies and roadmaps, including conducting reviews to gather user feedback, to enhance user experience and digital solution performance.
  • Stay abreast of industry trends and emerging technologies across various platforms to recommend, plan and drive technology innovation, adoption and optimisations.
• Development Standards, Practices & Processes
  • Define and enforce application security, integration and usability standards for on-premise and cloud-hosted solutions to ensure secure, seamless integration and compatibility across different technical platforms.
  • Establish and drive continuous improvement in technical design and development standards, practices and processes (including tools and templates) to improve efficiency and quality.
• Stakeholder Collaboration
  • Collaborate with cross-functional teams, including project managers, business analysts, users and other stakeholders, to translate requirements into technical design and implementation, considering implications across various technical platforms.
  • Form good user relations and cultivate trust among users and team members.
  • Ensure prompt and efficient support services for users, including request and issue management.
• Outsourcing & Vendor Management
  • End-to-end management of vendors, including contract management.
  • Monitor and analyse key performance indicators and risks, ensuring that proposed technical solutions are sound, defined service levels and schedules are met with satisfaction.

• Bachelor's Degree in IT, Computer Science / Engineering, or a related field.
• Minimum 10 years of proven experience in leading and managing software development / engineering teams in a fast-paced and dynamic environment.
• Strong technical background with expertise in software development methodologies, cloud technologies, secure and scalable architecture design. Extensive hands-on experience in SAP (e.g. BTP), PeopleSoft, Azure (e.g. .NET), and / or Low/No-Code (e.g. OutSystems) development platforms.
• Excellent leadership, organisational and communication skills to effectively collaborate with internal and external stakeholders.
• Proficiency in project, outsourcing / vendor and contract management.
• Detail and quality oriented with a driven mindset and initiative to make things happen.
• Ability to provide a balanced view of a problem situation, a clear thinker and good problem solver to guide the team to analyse and simplify complex issues and provide effective solutions.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

The successful candidate will be part of the Cloud & Platforms team.

He/She will be responsible for the following:

• Deep exposure to on-premises Linux and/or Windows administration on VMWare including SAN and storage solutions.

• Perform system administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation, and processes.

• Provide a focus on automation and Infrastructure-as-Code (IaC) to improve agility using tools such as Ansible, Python, and Terraform.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 5 years of IT experience with at least 3 years of hands-on experience in a similar role.

• Experience managing both Unix (Linux and/or AIX) and Windows servers. Expert level (e.g. certified) in one at least one: covering installation, configuration, security, networking, storage, patching, hardening etc.

• Experience working in VMWare environments.

• Practical experience administering SAN and related storage technologies.

• Experience with Python/Ansible scripting skills for provisioning and automating dynamic infrastructure.

• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, storage, networking, internet protocols, operating systems, scripting & monitoring tools and IT Security.

• Experience in Agile methodologies, DevOps, CI/CD and related tools preferred.

• Strong analytical, project management, communications, and interpersonal skills.

Experience: 15+ Years

Role: Project Manager, Information Technology

Technical Skills:

SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies.

Key Responsibilities:

· Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

· Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

· Working experience in any Credit Portfolio Management application / tool

· Certification in any SAS tool

· Good understanding and experience in Software Development Life Cycle

· Experience of working in a vendor environment

· Ability to work in a fast-paced, team-oriented environment

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Good-to-have Skills

· Pre-sales experience

· Experience in writing Test Plans, Test Scripts, Test cases for SAS applications

· L3 Support experience

We Are:

We are Technology Strategy. Our vision is to become the world’s leading advisors in harnessing technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture market share.

Our Technology Strategy team leverages deep business and technology domain expertise to empower clients to be more competitive by leading initiatives that unlock value and drive growth. In today’s rapidly changing environment, the C-suite must position technology as a differentiator to stay agile in a world dominated by change. New business architectures break away from old ways of doing things, driving agility to compete and grow in the new. Accenture’s Technology Strategy team enables leaders to act quickly and confidently as they pivot to the future. We help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology.

You Are:

A technology domain expert with extensive experience in technology-led business strategies with leadership skills to spare. Your expertise? Advising clients on technology strategies to achieve their vision and operational goals. You have an abundance of energy and drive, resilience, and a passion for collaborating with senior executives. You love continual learning and are intrigued by new challenges. You have a flair for breaking down complex issues into logical parts and constructing analyses driving actionable recommendations. You’ve got top notch communication and people skills and a natural talent for appreciating diverse perspectives and bringing out the best in teams. You have a track record of rapid development and a strong desire to grow your career.

In Technology Strategy you will:

• Serve as trusted advisor to the C-suite defining strategy at the intersection of both technology and business
• Articulate a compelling technology vision with industry and functional expertise
• Shape the role of technology in business strategies to capture market share
• Identify and prioritize value creation opportunities based on detailed assessment and analysis of current technology footprint
• Develop innovative technology solutions to align with business objectives
• Lead the definition of technology strategies and roadmaps
• Drive strategic opportunities which incorporate innovative technology solutions into broader business transformations
• Develop operating models and business cases leveraging modern technologies and ways of working
• Lead the creation of well-articulated thought leadership assets that present innovative insight, knowledge, guidance, and recommendations on a specific market-relevant technology strategy
• Ensure clients are positioned for long-term success with practical road maps for carrying out Digital, IT, Data/Analytics, or Cloud strategy, managing change, monitoring and gauging processes, and taking remedial steps
• Mentor junior members of the Strategy team and position them for future growth.

As a Manager you will:

• Manage a single project or major workstream, driving overall team deliverables while supervising and mentoring team members
• Build strong relationships with senior clients that extend beyond individual projects, including beginning to develop C-suite relationships; drive a spirit of collaboration and teaming with client while serving as a true trusted advisor
• Drive thought leadership, asset development, and intellectual capital efforts with targeted input from more senior colleagues
• Identify and advance ideas for new business opportunities
• Drive business development by architecting and developing proposals and SOWs with the support of a Senior Manager
• Facilitate to drive results and gain consensus for action; able to address difficult client conversations and engage senior client stakeholders to drive meaningful outcomes
• Identify creative and hard-to-find data sources and refines hypothesis through effective interviews
• Develop focused expertise across multiple targeted technology strategy focus areas while maintaining breadth of knowledge basis
• Proactively seek out and use existing frameworks while developing frameworks, all while articulating business impacts and applying a perspective that drives business and technology value
• Provide thought leadership in technology strategy to drive architecture and design in organizations

Here’s What You Need:

• Minimum 6 years of strategy consulting experience at a consulting firm
• Minimum 5 years of proven experience in at least one of the following: operating model strategy, technology in M&A, technology cost optimization, or technology driven revenue growth strategy
• Minimum 6 years of experience writing business cases
• Minimum 2 years of experience leading or managing small teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations
• Curiosity about technology and its influences on business and work
• You have shown critical thinking, ability to question decisions and provide creative solutions
• Experience leading small high impact teams
• You have top-notch communication (written and oral) and people skills
• You have strong presentation skills: ability to synthesize information and the ability to bring a message forward
• You can create and drive executive messaging
• Knowledgeable in at least two technology strategy domains e.g. Tech value optimization; IT operating model, Technology enabled growth, etc
• You can develop practical roadmaps that support the enabling of technology transformation
• Ability to travel
• Bachelor’s degree with outstanding academic track record from a leading university

Bonus Points if:

• You have an MBA or equivalent graduate degree
• You have broad, diverse experience and knowledge of major technologies (legacy to emerging)
• You lead in driving insights and recommendations using data models and visualization tools, demonstrated advanced research skills
• You can manage a variety of projects with increased complexity

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Digital Channels Subject Matter Expert- SME/Digital Channels Delivery Manager/Lead (Technology)

Job Description / Key Requirements:

• A degree in Computer Science and/or a business-related degree; or equivalent work experience.
• 10+ years in a technical delivery management in IT services organisations delivery Digital Banking or Digital Channels projects engagements.
• Must have overall 10 to 14 years experience
• Must have Recent working experience in Core Digital Channels/Digital Banking for at least 5+ years.
• Hands-on working experience as a Digital Channels SME / Technical Delivery Manager
• Must have hands-on experience and understanding of Agile and Agile ways of working.
• Must have hands-on experience end-to-end working in Technical and Functional projects delivery.
• 5+ years working experience in banking industry (projects) is a MUST.
• Good to have workin experience in Corporate Banking.
• Successful track record in end-to-end delivery and technical project management.
• 10+ years of experience in technical projects tracking, reporting and governance.
• Must have a good track record of key stakeholder management for technical project management.
• Knowledge in variou Quality frameworks and methodologies.
• Understanding of financial reporting and resources management including managing resources on bench.
• Domain : Digital Channels/Digital Banking

Key Responsibilities:

• Provide technical delivery leadership to deliver technology projects on time and within budget for Core Digital Banking/Digital Channels domain.
• Responsible for end-to-end customer satisfaction and overall technical delivery management.
• Engage with in-house functional and technical teams to deliver projects throughout the project life cycle.
• Actively involved in project resources identification and resource mapping for deliver the projects.
• Complete ownership for customer satisfaction and overall delivery excellence.
• Able to identify delivery gaps and ensure capacity management for quick resolutions.
• Responsible for projects financial and projects tracking.
• Act as an advisor to client stakeholders and technical teams on projects delivery management.
• Overall ownership of technical delivery for multiple projects
• Mandatory : Good understanding and experience of Digital Banking/Digital Channels and Agile Ways of Working
• Responsible for client stakeholder technical relationship management.

Job Description:

We are seeking a Research Scientist with 2-3 years of post-PhD experience in materials science and engineering, with expertise in electrochemical processes for surface treatments and coatings. Preferences will be given to candidates with experience in semiconductor equipment component manufacturing, MRO and refreshment processes, including stripping, coating, and high-purity cleaning. This role requires a deep understanding of advanced surface treatment processes and characterisation techniques to support the durability and functionality of components in demanding environments.

Requirements:

Qualifications:

• PhD in Materials Science, Materials Engineering, Chemistry, Electrochemistry, or a related field with 2-3 years of postdoctoral or industrial experience in electrochemical surface treatments and coatings.
• Preferred experience in semiconductor equipment component manufacturing/MRO/refreshment, particularly in processes such as stripping, coating, and ultra-high purity cleaning.
• Expertise in electrochemical surface treatments, including electrochemical etching/polishing, passivation, conversion coating, anodizing, and plasma electrolytic oxidation/polishing.
• Strong knowledge of advanced coating processes, such as electroless plating, electroplating, and familiarity with their applications in high-purity environments.
• Proficiency in surface and coating characterization techniques, including SEM, XRD, AFM, XPS, and EDX.
• Strong analytical skills and experience designing experiments, analysing data, and optimizing processes for high-performance coatings.

Preferred Skills:

• Experience in high-tech or semiconductor industries, where ultra-high purity standards are critical.
• Knowledge of regulatory and quality standards for semiconductor industries.
• Excellent technical writing and communication skills for producing reports and presenting findings to diverse audiences.
• Experience scaling surface treatment and coating processes from lab to production.