Job Summary :

The Lead Salesforce role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Key Responsibilities:

• 8 or more years of experience managing external client projects in positions of increasing responsibility in the delivery of business consulting, systems development, and systems.
• Lead technical requirements gathering sessions and writing technical requirements documents.
• Lead technical design sessions and writing technical design documents.
• Manage the technical delivery of integrations and custom extensions.
• Manage technical scope and client expectation.
• Responsible for providing hands on expert level assistance to developers for technical issues and contribute in delivery of the same.

Essential Skills:

• Must have 8+ years of experience with SFDC platform and partner ecosystem.
• Excellent Salesforce configuration experience.
• Excellent Salesforce Development experience in customizations using Apex, triggers, Batch classes
• 4 + year experience in Salesforce Lightning (Aura, LWC)
• Strong hands on understanding on Integrations using REST / SOAP
• Participate in full development life cycle including requirements analysis and design.
• Write technical specifications based on conceptual design and stated business requirements.
• Played the role of a Technical lead in 3-4 SFDC projects.
• Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
• Experience with Enterprise Integration tools.
• Experience with Struts or similar frameworks.
• Extensive experience with Extract, transformation and load tools.
• A thorough understanding of XML, SQL, and enterprise application integration.
• Team player with strong communication and interpersonal skills.

Job Summary

• Extensive experience required in data migration and in leading Esri product upgrade projects
• Experience in Spatial DB design, querying databases.
• Understanding on database queries with PL/SQL, SQL, Oracle
• Perform spatial analysis and data visualization to support decision-making processes.
• Integrate GIS with other systems and applications, ensuring seamless data flow and interoperability.
• Conduct geographic data analysis and generate reports and maps based on the findings.
• Collaborate with other developers and stakeholders to gather requirements and deliver solutions.

Key Responsibilities

• Good Communication skills and client interaction with the team.
• Good knowledge on Business analytical skills and understanding requirements.
• Experience in Esri ArcGIS Server services and GeoProcessing services development
• Experience in Spatial DB design, querying databases, building descriptive and cartographically sound maps
• Expertise in development using ASP.NET MVC, C#.NET, MSSQL, Web services, Windows services, MVC Web API.
• Extensive experience required in Spatial data migration and in leading Esri product upgrade projects
• Strong experience in working as a GIS subject matter expert in setting up a vision for GIS practice
• In depth understanding RDBMS, geodatabase design, multiuser editing & ArcSDE Administration.

Automation Engineering Office (AEO) Digitalization Lead for end-to-end implementation of the following technologies for a brownfield Vaccine Manufacturing Plant

Process Analytical Technology, (2) RTLS, (3) Smart Authentication (Nymi Bands)

• Design Phase Responsibilities with Support from Cognizant SMEs for respective packages
• Responsible for working with Cognizant SMEs to develop the User Requirement Specifications and System Architectures for relevant work packages.
• Review / Prepare the design documentation for each package (includes URS, interface design, data architecture, system architecture, landscape design).
• Present the design in review meetings and obtain feedback. Work closely with stakeholders, EPCM and selected System Integrators to review detail design documents.

Procurement Phase Responsibilities

• Support the procurement activities by preparing tender documentation or SOW documentation and vendor selection.
• Handle vendor technical queries

Execution Phase Responsibilities

• Lead and manage the selected system integrator.
• Leading and driving a system integrator involves overseeing and guiding the integration process of various technologies and systems to achieve a unified and efficient solution.
• Provide clear direction and set objectives, ensuring alignment with the project master schedule.
• Driving the integration involves monitoring progress, resolving conflicts, and making timely decisions to keep the project on track.
• Monitoring performance, managing risks, and ensuring quality delivery..
• Design review, configuration standards, meeting with SI, approval
• Participate in Kick-off meeting by each system integrator.
• Review of Detail Design, layout drawings, data sheets , System architecture drawing, I/O Rack / slot / channel allocation list, Network address list, Interface specifications for 3rd party equipment & systems
• Organize Monthly governance meeting.
• Track Progress report/risk and issue register

Testing / Validation Phase Responsibilities

• Support development of a comprehensive validation plan specially for GMP systems
• Prepare System Risk Assessments
• Help to outline the qualification approach, including installation qualification, operational qualification, and performance qualification, to demonstrate that the system functions as intended and meets regulatory standards.
• Help defining scope for commissioning strategies, protocols, and acceptance criteria to verify that the system meets specified requirements.
• Witness and Sign-off of the IQ, OQ, IOQ

Requirements

• Experience in digital transformation, consulting, or related field
• Expertise of the pharmaceutical industry and regulatory requirements, including supply chain, manufacturing, quality, automation and validation
• Experience in project management and delivering complex projects
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, ability to communicate technical information to non-technical stakeholders
• Ability to work independently and as part of a team
• Possess the drive to do what it takes to deliver results and exceed customer expectations
• Experience with emerging technologies such as artificial intelligence and machine learning
• Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word, Visio, and PowerPoint.
• Familiarity with Agile methodology

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Engineer to support our client in Singapore which is a top global investment bank. The role of the incumbent is to handle the installation, configuration and management of the VMware private cloud computing platform. With his knowledge and skills, he/she can suggest amendments in the current installation / configuration procedures, which are more beneficial to the respective implementation project(s) at hand.

Responsibilities:

• Involved in the installation, configuration and management of VMware private cloud computing platform
• Install new components into production environment as laid out by Virtualization Engineering Team(s)
• Make configuration amendments into the existing production plant
• Ability to present ideas in business-friendly and user-friendly language appropriate to both executive and managerial audiences.
• Ability to effectively manage relationships with other implementation teams, application teams, stakeholders, business and customer representatives.
• Organizational skills with attention to task details, documentation and target dates.
• Strong written, oral, and interpersonal communication skills.
• Team orientated, willing to share knowledge and collaborate with peers.
• Proven analytical, strategic vision drawing on strong problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into server, storage, virtualization issues, standards, and products.

Requirements:

• 5-7+ years of previous experience Implementing / Architecting & virtualization experience, across multiple vendor and technologies.
• In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices.
• Solid experience in implementing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies.
• Excellent Knowledge of Private, Public and Hybrid Cloud environments
• Excellent Knowledge of Cloud Orchestration platforms
• Intermediate knowledge of Windows Server, Linux, in HA/DR type configurations.
• Excellent knowledge of Sever hardware platforms: x86
• VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred.
• Strong knowledge & working experience of VMWare modules such as ESXi, vSphere, vSAN, vRA, VRO, VROPs, vRLI, NSX-T, Horizon View
• Strong knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backup to Disk, clustering, encryption technologies from multiple vendors.
• Strong proficiency in PowerShell, Shell scripting / Python / Ansible development

Job Descriptions:

● Collect and analyze clients requirements.

● Work in teams to design, test and develop localization and customization of Yonyou ERP and Cloud solutions.

● Plan and manage developing resources and schedule including system configuration, integration testing.

● Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

● Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

● Solve technical problems during project delivery.

● Document all engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.

● Receive training about Yonyou ERP products, industry, and project management.

● Provide pre-sales support from technical perspective, including product &technical solution proposal.

Requirements:

● 3 years of experience in Business applications and cloud solutions, ERP experience

● Graduated in Information Technology, Engineering, and supply chain management.

● Account, Supply Chain Management business knowledge or experience preferred.

● Preferably familiar with SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.

● Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue

● Excellent problem-solving and analytical skills and good verbal and written communication skills.

● A team contributor who can learn extremely fast, perform under pressure and excel in a fast-paced environment.

● Fluency in both English and Mandarin is required to liaise with English and Mandarin-speaking associates.

● Will be based in Singapore and travel for overseas projects in Southeast Asia

Job Summary

We are seeking a Senior Developer with a strong background in Java and Appian Solution Development, coupled with domain expertise in Finance & Accounting.

With a minimum of 6 to a maximum of 9 years of experience, the ideal candidate will contribute to innovative projects, enhancing our financial systems and processes to drive efficiency and accuracy across our global operations.

Roles & Responsibilities :

• Analyze and interpret complex financial and accounting processes to design and implement robust Appian solutions.
• Collaborate with cross-functional teams to ensure seamless integration of new applications with existing systems.
• Lead the development and optimization of Java-based components for maximum performance and scalability.
• Employ best practices in software development to ensure high-quality, maintainable code.
• Conduct thorough testing and debugging of applications to ensure error-free functionality.
• Provide technical guidance and support to junior developers and team members.
• Stay abreast of the latest industry trends and technologies to drive innovation within the company. - Ensure compliance with financial regulations and standards in all software solutions.
• Optimize existing financial software applications to enhance operational efficiency.
• Document all phases of the software development lifecycle for future reference and compliance.
• Facilitate knowledge sharing sessions to improve team skills and project outcomes.
• Engage in continuous learning to maintain expertise in Java, Appian, and financial domain knowledge.

Qualifications

• Candidate must possess at least 6 years of experience in Java and Appian Solution Development.
• Proven expertise in Finance & Accounting domain is required.
• Strong analytical and problem-solving skills are essential.
• Excellent communication and teamwork abilities are necessary.
• Experience in leading projects and guiding team members is preferred.
• A commitment to continuous professional development is expected.

Responsibilities and Requirements"

• Bachelor degree with minimum 2 years of hands-on DevOps Engineering
• Configure, maintain, and enhance CI/CD pipelines to streamline change and release management processes, ensuring efficient and reliable software delivery
• Maintain and integrate tools for configuration management, build automation, continuous integration/deployment, monitoring, reporting, and alerting
• Implement and operate monitoring and alerting tools to ensure system reliability and availability
• Develop and maintain automation scripts for tasks such as server configuration, CI/CD workflows, and infrastructure provisioning
• Hands-on experience with AWS services, including deployment and management of cloud infrastructure
• Proficiency in containerization technologies, particularly Docker and Kubernetes, with practical experience in production deployments. Hands-on experience with Openshift is an advantage
• Expertise in Infrastructure-as-Code (IaC) tools (e.g. Terraform, CloudFormation) for provisioning and managing cloud infrastructure]
• Strong understanding of Linux server administration, with scripting proficiency in Bash
• Solid knowledge of virtualization and networking concepts, including firewalls, DNS, and load balancers
• Familiarity with GitOps tools (e.g., ArgoCD, Flux) for automating infrastructure and application deployments
• Enhance developer productivity by maintaining efficient and developer-friendly CI/CD workflows, and optimizing build times
• Experience with monitoring tools like Prometheus, Grafana, and ELK/Opensearch/Elasticsearch
• Understanding of highly scalable distributed systems and system architecture principle
• Breadth of knowledge across operating systems, cloud computing, and distributed computing domains
• Good to have Software Engineering or System Administration

Job Description :

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

Job Requirements :

• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• Work shifts, weekends and public holidays are acceptable
• Can accept fast pace, high intensity work environment

Job Description

· Project planning and management.

· Ensure timely completion of projects and execute project tasks within the agreed timescales and budget.

· Responsible for site supervision, safety, resource planning, coordination works and testing & commissioning.

· Plan, coordinate and monitor orders and deliveries.

· Work with sales team to ensure design plan and output meet customers’ requirements.

· Ability to handle combination of projects concurrently at times with respective project technical leads on-site.

· Liaise with customer, vendors, M&E consultants, and project team to ensure quality control, customer satisfaction and projects are completed on time.

· Initiate, implement, and document new processes/ procedures to improve quality, cost, and productivity of the project.

· Liaise with M&E consultants and vendor.

· Adhere to ISO procedures and standards.

· Handle ad hoc assignments or tasks as required.

Requirement

• Bachelor’s degree in project management, business management, or related area of study.
• 5-7 years of experience as a Project Manager or similar position responsible for defining and managing project scope, timelines, profitability, and effective delivery of products or services.
• Experience in managing delivery of customer-facing and internally facing products or services.
• PMI or PMP certification or similar from an accredited organization.
• Intermediate to advanced proficiency with industry-standard word processing, spreadsheet, and presentation software programs.

Job description:

• Assist in the design, development, and testing of engineering projects under the supervision of a Senior Engineer.
• Conduct preliminary surveys and collect data for project planning.
• Prepare engineering plans, drawings, and specifications using CAD software.
• Perform regular inspections of equipment and ensure maintenance schedules are followed.
• Collaborate with other engineers and technicians to troubleshoot and solve technical issues.
• Monitor project progress and ensure adherence to safety standards and regulations.
• Maintain detailed reports and documentation related to projects.

Requirements:

• Diploma in Engineering (preferably in Precision Engineering).
• Strong analytical and problem-solving skills.
• Practical experience with CAD software.
• Ability to work collaboratively in a team environment.
• Good communication and organizational skills.

Job Summary:

• We are seeking for an experienced SAP SD Techno-Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA.
• Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key SD functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.
• Candidate should process strong SD business background, has hands-on with the related configurations and able to perform deep-dive analysis to develop high quality work including functional and technical specifications.
• Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business.
• This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.
• A knack on seeking answers on their own, reaching out for help and a thirst for knowledge are must have qualities in navigating Apple's landscape.

Key Qualification:

• At least one FULL life-cycle implementations of SAP S/4HANA.
• Good understanding of Finished Goods business process
• Experience in SAP SD is a must - worked on implementations around IDOCs, Orders, Pricing, Invoicing, Outputs etc.
• Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation with many customisations)
• Played a key SD functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a huge plus.
• Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.
• Worked closely with Technical, DevOps and other cross functional teams in design and implementation of SAP S/4HANA.
• Excellent configuration skills and possessing ABAP knowledge is a huge advantage.
• Adaptive to learning new technologies.
• Excellent written and verbal communication skills are required.

Job Responsibilities:

• Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation.
• Perform end-to-end Integration Testing and supporting User Acceptance Test.
• Perform Data Validation using Apple selected tools during each data migration cycle
• Coordination across multiple tracks and functions for Cutover discussion and activities
• Deep-dive analysis with technical team for resolution of issues identified throughout Testing, Business Data Validation and Cutover cycles.
• Work across teams for triaging issues and resolution under a time pressure.
• Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result.
• Effectively communicate project status to the project stakeholder on a regular basis.
• Partner with business to ensure their expectations are met and managed.
• Ensures consistent delivery of a quality projects and adhere to Apple Project Life Cycle.

Requirements:

• Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering.
• At least one FULL life-cycle implementations of SAP S/4HANA.
• At least 6+ years of SAP SD working experience in high tech manufacturing/OEM or consumer product environment

Job Description

Key Responsibilities

Problem identification and troubleshooting a variety of difficult mechanical problems with limited supervision

Define, coordinate, perform, and document engineering test reports with limited supervision

Develop, design, or modify mechanical engineering layouts/schematics and/or detailed drawings/specifications of difficult scope

Perform engineering analysis of difficult scope with limited supervision

Technically lead and/or execute engineering projects, including development of key suppliers. Generate mechanical product specifications.

May be responsible for the design, development and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies and final assemblies throughout the product life cycle. Establishes standards across all operational processes

Specify and review engineering documentation

Implements concepts for variety of complex product issues and mechanical solutions

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Software Developer

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 7200 passionate experts in 22 countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Software Developer which would be based in Singapore.

Responsibilities and requirements:

• Bachelor’s degree in computer science/information technology or related fields
• Proficient in Java, C#, Python, Kubernetes, CI/CD
• Experience in database technologies, such as PostgreSQL/Microsoft SQL
• Experience in Agile methodologies, such as Agile Scrum, Kanban, or any DevOps frameworks
• Experience in enterprise software architecture design principles, such as Clean Architecture and Domain Driven Design
• Experience in AWS services - S3, API Gateway, RDS, etc.
• Relevant knowledge and experience in developing scalable, high-performance and highly available distributed systems using microservices and real-time messaging platforms like Kafka.
• Must have experience with developing workflows in Informatica

Astek has an opening of Quality Engineer role for our projects in Singapore.

Responsibilities:

• Develop and maintain automated test cases, test plans, and test frameworks, ensuring alignment with evolving requirements and policy changes.
• Build, enhance, and manage the automated test framework and test environments.
• Execute testing on new features and document any defects identified.
• Conduct a variety of tests, including manual, functional, performance, and exploratory, while also supporting User Acceptance Testing (UAT).
• Assist in troubleshooting and resolving production issues.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of professional software quality testing experience, with hands-on automation expertise.
• Strong knowledge of testing methodologies, risk analysis, and test-driven development.
• Proficiency in Java or Kotlin, with Spring Boot knowledge a plus.
• Experience with automated testing frameworks like Cucumber, TestNG, Playwright, and performance tools like JMeter or LoadRunner.
• Familiarity with penetration testing tools such as ZAP, Burp Suite, and CheckMarx.
• Proven ability to work in SCRUM teams with excellent communication and collaboration skills.

Job Description

• Participate in the customization and localization development of Yonyou NC, NCC products, and cloud-based solutions for overseas clients.
• Develop application integration interfaces between systems.
• Design and develop back-end interfaces for web and mobile applications.
• Assist implementation consultants in requirements analysis and solution design, prepare related technical documentation, and support the implementation and delivery of relevant projects..

Relevant Experience and Training

• Diploma and above in a computing-related field.
• 2 years of work experience in Java development preferred.
• Familiar with code versioning tools such as Git.
• Knowledge of backend frameworks such as Spring Cloud, Spring Boot, Mybatis, etc
• Knowledge of Web html5, JavaScript, and mainstream front-end frameworks (ReactJS/VueJS).
• Knowledge of the basic mode of interaction between front-end and back-end (REST/SOAP).
• Knowledge of commonly used relational databases, such as Oracle, SQL Server, and MySql, and SQL optimization.
• Candidates with experience in developing or using the following systems will be a plus: ERP, CRM, POS, financial system, marketing system;
• Good communication skills and teamwork spirit.

Responsibility

• Understand the ERP product development process and assist in user requirement collection.

• Analyse customer development needs in the ERP system, and collaborate with developers and implementation consultants to ensure successful implementation.

• Prepare and maintain development solution documentation.

• Provide pre-sales support from a technical perspective, including product &technical solution proposals.

Requirements:

• Diploma or higher in a relevant field, preferably in Information Management, or a related discipline.

• Proficient in product planning and requirement analysis methods, tools, and skills.

• Familiarity with the ERP industry and products, especially in accounting.

• Strong business acumen, logical thinking, and analytical skills.

• Excellent communication skills in Mandarin and English, with the ability to interact effectively with Chinese counterparts.

• Capable of prioritizing tasks effectively during planning, design, and implementation phases.

please contact: [email protected]

Job Description

Overall Responsibility:-

Technical Sales Engineer primarily responsibility is to achieve the sales revenues set by the company or exceed the sales revenues agreed upon. Develop new customers while maintaining a good relationship with the existing customers. Maximize profitability in preparing costing prior to quoting to the customers.

Key Areas of Responsibility:-

1. The Sales Executive key roles and responsibility is to solicit for sales of M&D product and services in your assigned market and customers including the final collection of any monies owing to the company.

2. You are to develop new accounts and grow the market shares of existing customers.

3. Formulate sales strategies to meet company's growth direction and plan for annual sales revenues.

4. To regularly report the sales activities and market intelligence to the immediate supervisor regarding customers and competitors movement.

5. Handle all customers issues related to technical specifications, quality and delivery diligently and feedback to the management and/or suppliers for immediate action when necessary

6. Constantly working very closely with the production, quality control team and customers to bridge the understanding in manufacturing capabilities, production costing and delivery issues

7. Provide technical support/design matters and advise costing to other Account Manager when necessary

8. The jobs responsibility may change from time to time to be determined by the company

Geographical Coverage: ASEAN

Summary of Role

Service Line Sales Specialists (SLS) provide deep expertise in a Service Line Practice Area to support the Client Leadership Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line’s footprint and assisting the Client Partners to engage clients with service line opportunities. SLS are trusted advisors with a good mix of strategic and tactical management experience.

SLS Managers (SLS M), in addition to performing an SLS role themselves are also expected to lead a team of 2-3 SLSes. SLS M is required to provide oversight on the activities of the SLS, become the escalation point or the single point of contact for the Markets and SPE Leadership for the Geography.

SLSMs are required to track the financial performance of the SLS team for the Geo in terms of the prescribed performance metrices such as Bookings, Revenues, Renewal size as determined from time to time.

In this role, the SLSM will focus on Cognizant Custom Software Engineering services that are catered to by the Software and Platform Engineering Service Line. This includes “Digital Engineering (DE)“, “Application Development & Management (ADM)” and “Quality Engineering & Assuarance (QEA)” Service Lines. The SLSM will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities in DE, ADM & QEA. The SLSM should be a highly client facing, dynamic, results oriented, experienced DE, ADM & QEA field sales executive keen to be part of a results-oriented culture accelerating digital change for our large, complex clients.

The SLSM needs to be highly client facing and should spend most of their time driving client conversations leading to sales. The SLSM also work collaboratively and team up with Pre Sales/Practices, Solution Architects, Offerings and Delivery leaders to ensure that all services and value adds from SPE are represented to the client in a very convincing manner.

Role Responsibilities

Market Leadership:

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management:

• Executes and manages the account plan within function/specialism under the guidance or collaboration of the Markets i.e. Client Partners, CRMs etc.
• Should be the go to person for Client Partners and CRMs to call upon should an opportunity that is relevant to SPE is identified
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development:

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Drive RFP responses as well as proactive sales leading to revenue acceleration. Be able to spot opportunities
• Ability to sell both T&M as well as Fix Fee work involving end to end digital transformation involving run and operate of Legacy Estate, Transformation to the new digital core and Quality Engineering
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Job Requirements

• 12-15+ years of experience in a senior-level consulting client-facing role or account manager leadership role
• Should have led a Sales organization of 5-10 associates and should be able to track business performance, manage escalations and lead teams
• Ability to become a trusted advisor of the client who can understand client aspirations, pain points etc. and orchestrate the right capabilities within Cognizant to establish credibility with the client
• Knowledgeable in selling DE, ADM & QEA services in the market.
• Understands how to capture client pain points and provide detailed. guidance to the other teams for e.g. Pre Sales, Practice, Solution Architects etc. in terms of how to construct a differentiated proposition
• Strong experience in direct interaction with customers in the local market
• Ability to drive and orchestrate conversations with point of view to CxO and Head of Digital and/or Technologies
• Should have led sales pursuits in the past with the ability to size up deals
• Should be knowledgeable in cross-industry use cases for SPE
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership, particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment
• Cloud, Legacy modernization, Modern Engineering (Full Stack Engg, SRE and SDET), AI and Automation experience and knowleage are preferable.

Key Responsibilities

Perform engineering analysis under general supervision

Design or modify mechanical engineering layouts/schematics and/or detailed drawings/specifications of moderate scope under general supervision

Perform and document engineering tests under general supervision

Generate related alpha/gamma documentation for product release under general supervision

Coordinate the procurement and assembly of mechanical components/equipment and identify sources of critical parts and subsystems to resolve moderately complex technical issues

Troubleshoot a variety of mechanical problems of moderate difficultly under general supervision

Implement concepts of moderate product issues and mechanical solutions of moderate difficulty

May be responsible for the design, development and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies and final assemblies throughout the product life cycle

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Project Overview

This research project aims to grasp dynamic changes in hotel capital investments and their influences on tourism-related local businesses before, during, and after the pandemic on two geographic scales -- region (Asia-Pacific) and city (Singapore). This aim is outlined by the following three objectives:

• Examining the significance of sustainable development attributes in explaining the spatial distribution of new hotel development projects across selected cities in the Asia-Pacific region;
• Estimating the influences of new hotel development projects on the establishment of tourism-small business enterprises within and around hotel districts in Singapore; and
• Drawing evidence-based policy implications along with specific measures for cities to rebuild and expand the capacity of urban tourism in the Asia-Pacific region and Singapore.

Job Description

The Research Assistant (one-year contract) will undertake the following research activities:

• Meeting with the principal investigator (PI) and team members regularly;
• Supporting the progress of key tasks;
• Collecting and organizing international hotel investment and other urban spatial datasets
• Visualizing multiple urban tourism, transport, environment, and economic attributes on a geographic information system (GIS) platform; &
• Developing hotel location choice and small business birth models
• Exploring new software applications for spatial data analyses.

This Research Assistant position will be arranged based on the Urban Planning & Economic/Environmental Policy Research Team, led by PI Prof. Jin Murakami, with support from the Humanities, Arts and Social Sciences (HASS) Cluster/Green Economy and Sustainability Initiative in SUTD.

Requirements

• Bachelor degree in Urban Planning, Environmental Studies, Economics, Business, Civil Engineering, Systems Engineering, Information Science, or related fields*
• Strong data management and quantitative analysis skills
• Proficiency with programing, coding, and/or statistical software (e.g., Python, R, STATA)
• Knowledge and experience of GIS software applications (ArcGIS and/or QGIS)
• Interest in data visualization skills – preferred
• Sufficient report writing and communication skills in English

To Apply

Interested applicants should email:

(1) a cover letter expressing specific interest in this position.

(2) a detailed CV with information on (i) education qualifications, (ii) working

experience, (iii) list of publications, (iv) name/title/contact of at least one reference, and (v) citizenship status.

(3) any writing sample to Dr. Jin Murakami at [email protected]. Subject should indicate: Full-time Research Assistant – Urban Tourism Research

We regret that only shortlisted candidates will be notified.

Work Dynamics - Integrated Facilities Management

Key activities the Workplace Ambassador is required to assist with include:

Client/Stakeholder Support

• Provide superior customer service to meet on-site client’s expectations
• Build relationships with clients/stakeholders
• Communicate and engage with stakeholders/employees/guests for all queries and requests

Procurement & Vendor Support

• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
• Assist in the procurement of vendors and services as required
• Host monthly/quarterly vendor meetings, upload minutes of meetings, action plans and improvements plans

Finance Admin Support

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner JDE PO/GR, Peoplesoft invoices, Corrigo WOs, track DAS reports and submit monthly accruals report to Workplace manager

Health & Safety

• Conduct regular audits to ensure safety procedures are being complied with
• Prepare PTW/RA for vendors during events on site
• Assist in carrying out safety procedures when needed
• Conduct safety briefing when requested
• Participate in fire drills managed by Landlord
• Ensure Safety SOPs are complied.

Site Operations tasking (% allocation depends on site)

• Loading Dock Coordination (if applicable)
• Coordination of Loading Dock bookings
• Overseeing all incoming deliveries.
• Observe unloading of trucks for proper handling and distribution of freight.
• Recording delivery information on incoming shipments for each specific vendor.

Conference Rooms Coordination (Meeting rooms and Event space Coordination)

• Coordinate booking of the conference rooms for events/meetings
• Prepare Conference room areas for meetings/conferences
• Manage Event space set up
• Be POC for any issues/defects arise in meeting room technology, systems and assets
• Organize any specific requirements from the clients regarding meetings
• Coordinate DCI or customer meals as directed (depends on site)
• Participation in events hosted by client and JLL4JLL

Office maintenance orders (Hard services)

• Perform the weekly consumables order
• Receipt all consumables delivered and store as required.
• File and keep all receipts for records.
• Ensure adequate consumables available for workplace operations
  

General Site inspections

• Perform inspections. Give direction to the onsite staff and vendors workplace is kept clean and safe.
• Organize any special clean requirements
• Escorting Clients/Contractors
• Escort clients in areas only persons with Level 1 Security Access can reach.
• Assist in maintaining client access requirements.
• Manage building and office access

Repair and Maintenance

• Inspect all R&M assets, check inventory, rectify any issues
• Keep record of all inspections completed
• Assist in Ops Aide, Energy Audit, any other projects
• Annual office improvements
• Annual shut down
  

Risk Management

• Assist in the property risk management program
• Participate in the disaster recovery and business continuity plans as required
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
  
• Achieve Key Performance Indicators and Service Level Agreement targets
• Other tasks consistent with the role of Workplace Ambassador

Position Summary:

We are seeking a highly qualified candidate with proven experience in the finance, healthcare, and public sectors. Your expertise in presales, client delivery, and achieving successful outcomes will be critical to our team's success. Ideally you will have 15+ years of experience in Presales, consulting, and Business Development.

You will excel in conducting presales assessments of key client processes, effectively documenting “as-is” and “to-be” workflows. Your ability to design and present integrated automation solutions to potential and existing clients will set you apart. Additionally, you will play a vital role in identifying process gaps and addressing missing scenarios during the presales phase. Strong forecasting skills will further enhance your capabilities in this position.

Once our proposals are accepted, you will take charge of their implementation. This includes meticulous effort and resource planning, proactive management of risks and issues, accurate project progress reporting, and effective escalation management. Your skill in tracking project actuals against the budget, analyzing variances, and providing necessary mitigations will be crucial to the success of our projects and programs. Building and maintaining strong relationships with clients’ post-implementation will be essential for expanding our local business.

Regular engagement will ensure that Cognizant remains a relevant and valued partner within the client landscape, with your performance measured by key performance indicators (KPIs). Join us in making a meaningful impact!

Key tasks and responsibilities

• Identify new opportunities to automate processes and integrate systems.
• Identify gaps and improvements to current internal processes and documentation and delivered a transformation action plan and continuous improvement strategy.
• Defining project objectives, project scope, roles & responsibilities.
• Defining resource requirements and managing resource availability & allocation – both internal and third party.
• Outlining a budget based on requirements and tracking costs to deliver project on budget.
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Ability to ensure the correct mix of project resources are available to maximise the chances of project success.
• Managing delivery of the project according to “the plan” and highlight and manage potential deviations.
• Tracking project and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Establishing meaningful long term client relationships, providing updates to clients in the field of automation.
• Keep up to date on emerging technologies and ensuring that the value propositions are clearly communicated to prospective and existing clients.
• Ensuring CTS team members comply with client policies re data security, privacy, onsite working policies.
• Use of internal CTS system to ensure correct resource assignment and project allocation.
• Review and provide input to billing.

Mandatory Skills:

• Experience as a program/project manager in the enterprise automation space preferred (RPA, Low code / No code)
• Ability to identify new opportunities to automate processes and integrate systems as well as suggesting improvements to exist processes.
• Able to accurate monitor, track, and report on project (s) progress
• Possess business & commercial acumen and excellent stakeholder management skills.
• Analytical skills correctly identify risks and solve any problems which may arise throughout the project.
• Project budgeting skills.
• Advanced time management skills and the ability to juggle multiple tasks at once.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Strong project management skills with strong diligence.
• Knowledge of Project Management Methodologies (agile, waterfall, V- Model., Waterfall)
• Excellent team management
• Able to gain stakeholder trust and ability to influence decisions.
• Contribute to the full sales cycle from prospecting to closure.
• Delivering presentations and demonstrations to prospective and current clients
• Consult with those developing services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like.
• Helping the sales team to reach targets.
• Conducting research into the industry – including competitor research
• Encouraging clients to buy extras, upgrades by demonstrating the advantages of doing so.
• Provide insights into market trends and customer feedback to guide continuous improvement of our intelligent automation offerings.
• Develop strong, long-term customer relationships.
• Provide feedback to sales and services teams on potential opportunities and upskilling requirements to meet future potential demand.
• Be a good negotiator, with experience of an initiative-taking scope and expectation management.
• Strong critical thinking skills
• Strong critical thinking
• Exposure to MS Power Platform (Power Automate or Power BI or Power Apps)
• Jira, MS Project
• Dev Ops

Mandatory Certifications

• Bachelor of Science. Preferably IT related.
• Prince2 or PSM certification

Position Summary:

We are seeking a highly qualified candidate with proven experience in the finance, healthcare, and public sectors. Your expertise in presales, client delivery, and achieving successful outcomes will be critical to our team's success. Ideally you will have 15+ years of experience in Presales, consulting, and Business Development.

You will excel in conducting presales assessments of key client processes, effectively documenting “as-is” and “to-be” workflows. Your ability to design and present integrated automation solutions to potential and existing clients will set you apart. Additionally, you will play a vital role in identifying process gaps and addressing missing scenarios during the presales phase. Strong forecasting skills will further enhance your capabilities in this position.

Once our proposals are accepted, you will take charge of their implementation. This includes meticulous effort and resource planning, proactive management of risks and issues, accurate project progress reporting, and effective escalation management. Your skill in tracking project actuals against the budget, analyzing variances, and providing necessary mitigations will be crucial to the success of our projects and programs. Building and maintaining strong relationships with clients’ post-implementation will be essential for expanding our local business.

Regular engagement will ensure that Cognizant remains a relevant and valued partner within the client landscape, with your performance measured by key performance indicators (KPIs). Join us in making a meaningful impact!

Key tasks and responsibilities

• Identify new opportunities to automate processes and integrate systems.
• Identify gaps and improvements to current internal processes and documentation and delivered a transformation action plan and continuous improvement strategy.
• Defining project objectives, project scope, roles & responsibilities.
• Defining resource requirements and managing resource availability & allocation – both internal and third party.
• Outlining a budget based on requirements and tracking costs to deliver project on budget.
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Ability to ensure the correct mix of project resources are available to maximise the chances of project success.
• Managing delivery of the project according to “the plan” and highlight and manage potential deviations.
• Tracking project and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Establishing meaningful long term client relationships, providing updates to clients in the field of automation.
• Keep up to date on emerging technologies and ensuring that the value propositions are clearly communicated to prospective and existing clients.
• Ensuring CTS team members comply with client policies re data security, privacy, onsite working policies.
• Use of internal CTS system to ensure correct resource assignment and project allocation.
• Review and provide input to billing.

Mandatory Skills:

• Experience as a program/project manager in the enterprise automation space preferred (RPA, Low code / No code)
• Ability to identify new opportunities to automate processes and integrate systems as well as suggesting improvements to exist processes.
• Able to accurate monitor, track, and report on project (s) progress
• Possess business & commercial acumen and excellent stakeholder management skills.
• Analytical skills correctly identify risks and solve any problems which may arise throughout the project.
• Project budgeting skills.
• Advanced time management skills and the ability to juggle multiple tasks at once.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Strong project management skills with strong diligence.
• Knowledge of Project Management Methodologies (agile, waterfall, V- Model., Waterfall)
• Excellent team management
• Able to gain stakeholder trust and ability to influence decisions.
• Contribute to the full sales cycle from prospecting to closure.
• Delivering presentations and demonstrations to prospective and current clients
• Consult with those developing services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like.
• Helping the sales team to reach targets.
• Conducting research into the industry – including competitor research
• Encouraging clients to buy extras, upgrades by demonstrating the advantages of doing so.
• Provide insights into market trends and customer feedback to guide continuous improvement of our intelligent automation offerings.
• Develop strong, long-term customer relationships.
• Provide feedback to sales and services teams on potential opportunities and upskilling requirements to meet future potential demand.
• Be a good negotiator, with experience of an initiative-taking scope and expectation management.
• Strong critical thinking skills
• Strong critical thinking
• Exposure to MS Power Platform (Power Automate or Power BI or Power Apps)
• Jira, MS Project
• Dev Ops

Mandatory Certifications

• Bachelor of Science. Preferably IT related.
• Prince2 or PSM certification

Key Responsibilities

• Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
• Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
• Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
• Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
• Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

Job Description :

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Job Requirements :

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Diploma/Certificate in first line management or relevant field
• High school diploma;
• Night shifts, weekends and public holidays are acceptable