Key Responsibilities

• Perform tool build, integration, testing and troubleshooting
• Ensure tool remains up for Process and other hardware qualifications.
• Work with Clean Room Facilities group to specify facilities requirements.
• Understand facilities availability and needs of the tool and work with the facilities group to manage & troubleshoot any facilities related issues.
• High level technical knowledge in at least one R&D discipline (Optic, Electronic, Motion, SEM): (1) Support R&D module owner in “Off & On Tool” Module Integration, Calibration and Qualification (2) Qualify Module performance to spec (on & off tool) (3) Support R&D Development (C&F) activities
• Qualification of non-system components (isolated from application)
• Define & execute Qualification plans; Define, execute and qualify calibration procedures (off and on tool).
• Performs all standard service activities through Tier I. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
• Responds to customer tool issues by communicating with other engineers and participating in escalation conference calls.
• May participate in projects to reduce costs and increase uptime.
• Verifies operational quality of system equipment. Assists senior engineers as needed.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Assumes responsibility for complete customer satisfaction within work area.
• Assists in planning, communicating, and coordinating support plans with customer management.
• Manage external customers and support tool issues at customer site
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

1. JOB SUMMARY

The SAAC Engineer handles security operations, oversees officers, ensures systems, and supports compliance under EHSS leadership.

1. KEY RESPONSIBILITIES

Security Operations:

- Develop and implement security protocols to ensure the safety of personnel, assets, and property.
- Oversee and coordinate the deployment and performance of security officers provided by external security agencies.
- Monitor and address security incidents, ensuring timely and effective resolution.
- Conduct risk assessments, threat & vulnerability assessments, gap analysis, and site audits to evaluate and improve security measures.
- Draft, implement, and enforce Standard Operating Procedures (SOPs) for security operations.

Security Infrastructure and Systems:

- Design, install, and maintain physical security systems, including CCTV, access control, and alarm systems.
- Identify and rectify deficiencies in existing security infrastructure to maintain functionality and compliance.
- Plan and execute upgrades or modifications to security systems and infrastructure.
- Evaluate advancements in physical security technology and recommend improvements.

Documentation and Compliance:

- Prepare and maintain all security-related documentation, such as incident reports, risk assessments, and compliance records.
- Ensure that all security operations and infrastructure comply with local laws, regulations, and corporate policies.
- Provide detailed reports and updates to the Head of EHSS regarding security operations and incidents.
- Maintain accurate records of inspections, maintenance activities, and system updates.

RBA and SAAC Responsibilities:

- Ensure compliance with anti-corruption policies and RBA Code of Conduct requirements within security operations and the broader supply chain.
- Manage documentation and preparation for RBA audits, including supplier contracts, training records, incident reports, and corrective action plans.
- Conduct risk assessments and implement corrective actions to address non-compliance findings.
- Support anti-corruption training and awareness programs for internal teams, suppliers, and vendors.
- Monitor and report progress on RBA-related compliance activities to the Head of EHSS.

Stakeholder Coordination:

- Work closely with internal stakeholders to address security concerns and implement solutions.
- Liaise with external security agencies, suppliers, and vendors to ensure their compliance with security and anti-corruption requirements.
- Serve as the point of contact for regulatory authorities and auditors during compliance inspections and RBA audits.

1. MINIMUM ACADEMIC REQUIREMENT

- Bachelor’s degree or Diploma in Security Management, Engineering, EHS, or a related field (or equivalent experience).

- Minimally graded as SS by PLRD
- Significant experience in physical security operations, infrastructure management, and stakeholder coordination.
- Expertise in physical security systems, such as CCTV, access control, and intrusion detection systems.
- A background in Environmental, Health, and Safety (EHS) is strongly preferred.
- Proficiency in preparing and managing security documentation, including compliance reports.
- Familiarity with RBA standards, corporate security, and anti-corruption practices.
- Certifications in relevant security or EHS fields (e.g., CPP, PSP, NEBOSH, WSQ Advanced Certificate in WSH) are an advantage.

- Fresh graduates are encouraged to apply

The Delivery Lead role with AI&A team will be instrumental in leading and maintaining strong customer relationships across all Data deliverables, while enhancing our delivery governance to ensure customer satisfaction.

Key Responsibilities

• Serves as a senior liaison for delivery into government and banking services across Singapore, responsible for ensuring quality of delivery
• Working closely with the EPL/EDL/PDLs to improve delivery governance and operational metrics.
• Establishes and builds relationships with appropriate peers at Client side. Manage delivery expectations to exhibit exceptional experience to clients.
• Drives account penetration through Cognizant's services, capabilities, solutions, accelerator through continuation and extension of existing programs.
• Involving the right stakeholders from Cognizant to make sure that the engagement objectives are met.
• Service Improvement initiatives through automation of certain redundant tasks
• Supervising a team responsible for planning and implementation
• Working with the clients (Vice Presidents and CIOs) and meeting their objectives through the course of the engagement

Required Qualifications

• 9 years’ experience in handling large delivery engagements preferably across Banking and Financial Services.
• Excellent presentation and written communications skills
• Strong analytical and negotiation skills
• Ability to work independently to manage the whole program and respective stakeholders and projects.
• Ability to take ownership for key projects’ timelines, deliverables, budget and metrics.
• Project/strategic planning and business background with understanding of assigned areas of responsibility.
• Extensive experience with global delivery model
• Excellent client management, relationship building and escalation management skills.
• Grooming engagement leads / project managers.

Preferred Qualifications

• Bachelor’s Degree
• Strong exposure to SDLC and Agile/DevOps methodologies
• Customer facing experience with strong hands-on background in Data
• Extensive hands-on experience in handling large organization wide applications transformational programs preferred.
• Prior experience in handling RFP response
• Understanding of CMMi processes and best practices

Job description can include a variety of tasks, such as:

• Communication: Answering and redirecting phone calls, taking messages, and liaising with suppliers, contractors, and other departments
• Scheduling: Managing diaries, scheduling meetings, and booking rooms
• Travel and accommodation: Arranging travel and accommodation
• Office supplies: Ordering office supplies and consumables for office equipment
• Information management: Preparing, organizing, and storing information in paper and digital form
• Correspondence: Typing up letters and reports, and preparing correspondence
• File management: Filing electronic and paper copies
• Data entry: Updating computer records using a database
• Meeting minutes: Taking minutes at meetings
• Project management: Tracking deadlines and facilitating communication
• Accounting: Handling expense reporting, invoicing, and basic accounting tasks

Job requirement:

• Able to work well with others
• Able to work on your own.
• Sensitivity and understanding.
• Flexible and open to change.
• Excellent verbal communication skills.
• Customer service skills.
• Able to use a computer and the main software packages competently.
• Lauguage: English and Mandarin
• Be thorough and attentive to details

Job Description:

• Be a member of the leadership team to achieve the vision and mission of the National GaN Technology Centre (NGTC).
• Lead the Technology, Engineering and Industry team in technology road mapping and R&D pathfinding in device architecture, fabrication process technology, and MMIC design.
• Lead the Technology team, which comprises (a) characterization & modelling, (b) MMIC design, testing & model validation, (c) device failure and reliability analysis, (d) ultra high frequency GaN-on-SiC device design, layout, fabrication and characterization, and (e) low voltage GaN-on-Silicon device design, layout, fabrication and characterization.
• Coordinate with the Engineering team to develop ultra high frequency devices, ultra low voltage devices, and their MMICs.
• Coordinate with the Engineering and Operations teams to ensure timely delivery of the projects.
• Initiate and secure research grants and industry funding.
• Initiate, coordinate and manage research collaborations with IHLs and industry partners.
• Provide regular progress report of the Technology team’s activities to NGTC management.
• Represent NGTC in customer meetings.

Requirements:

• PhD in Electrical & Electronic Engineering, Materials Science and Engineering, Microelectronics Engineering, or closely related fields are welcome to apply.
• Deep understanding of GaN-HEMT device physics and GaN-based MMICs.
• At least 12 years of post-PhD hands-on experience in GaN HEMT and MMIC technology development including design, characterization (e.g. DC, small-signal and load-pull measurement), and modelling; preferably in RF GaN-on-Silicon or GaN-on-SiC technologies.
• At least 12 years of experience in leading a team of research engineers/scientists in managing multiple projects.
• Candidates with industry experience in GaN related R&D would be preferred.
• Working knowledge and hands-on experience in Design of Experiments (DOE) methodologies, statistical root cause analysis, problem-solving methods, and in-line metrology techniques is desired.
• Possess strong leadership, project management, interpersonal and oral/written communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Responsibilities
• Design and execute the standardization of workplace and infrastructure solution across the group, taking into consideration industry best practices and regulatory requirements.
• Implement and manage workplace technology solutions including end users devices, telephony, collaboration and office productivity tools, managed print. These will include the focus on Microsoft 365 suite, including emerging technologies like Microsoft Co-Pilot.
• Implement and manage network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access and other network enabling technologies and applications.
• Implement and manage the Service Desk to handle service requests and incidents.
• Drive workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customer. • Track service providers SLAs.
• Experimentation and recommendation of new workplace technologies. Keep abreast with technology development in the industry and regulators.

Job Requirements
• Bachelor's degree in Computer Science, Information Technology, or a combination of relevant professional experience.
• More than 5 year’s relevant working experience in managing Workplace Technology and infrastructure. Financial services industry experience preferred but not mandatory.
• Experience in implementing and managing Microsoft infrastructure (i.e. Microsoft 365), including Active Directory, ADFS, Azure AD, SCCM, end point management tools.
• Familiar with WAN routing protocols, QOS, COS and experienced with Telco’s business and operations and network protocols like DHCP, TCP/IP, and VPN.
• Relevant certifications in Workplace Technology and Networking preferred but not mandatory.
• Strong technical, analytical and engineering competencies with hands-on experience in managing workplace and infrastructure environments.
• Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.
• Knowledge of ITIL framework and IT service management concepts and Agile methodologies

Job Description & Requirements

• Degree in Computer Science/Information Technology
• Must have 5 years of work experience in Web Technology
• Teaching experience in Web Technology
• Must know HTML, CSS, JavaScript, PHP
• Responsible for IT-related module delivery, development, project supervision, assessment setting, and marking for full time and part-time courses
• Perform administrative and academic duties in continuing education and SkillsFuture initiatives such as business development support, student outreach, the launch of new courses, etc.
• Coordinate and manage programs in areas of course registration, module billing, assessment administration & reporting, course feedback, student career counseling & mentoring, etc.

Strategic planning and vision

The Head of Technology & Innovation must have a clear vision for the role of AR, MR and VR within the company. He/She plays a vital role in driving business growth and expansion by identifying opportunities, developing strategies, building relationships, and generating revenue. They are responsible for fostering the company's success and ensuring its long-term competitiveness in the market.

The ideal candidate will possess a deep understanding of Augmented Reality (AR), Virtual Reality (VR), Mixed Reality (MR), and Extended Reality (XR) technologies, coupled with extensive experience in setting up and managing large-scale XR labs across various industries. A strong government connection and a proven track record in AI and data security are essential qualifications.

Key Responsibilities

· Business Development

We’re currently searching for an experienced manager who drive measurable results that benefit our business. Our ideal candidate will be able to implement an effective sales approach that expands our reach, strengthens client relationships, while actively seeking out other business opportunities that can boost revenue and set our company apart.

· Product development and management

The central focus is the management of product development, from concept to market launch. This requires a deep understanding of the technical aspects of XR and the respective platforms, as well as a feeling for user needs and behavior. The Head of Technology & Innovation must ensure that the products developed are not only technically innovative, but also user-friendly and market relevant.

· Team leadership and interdisciplinary collaboration

As a leader, it is crucial to effectively lead a multidisciplinary team and ensure that everyone involved is working towards a common goal. The area of

responsibility includes managing the technology partners, project teams, setting clear goals and milestones and ensuring a productive and creative working atmosphere.

· Project Management

Strong project management skills to oversee multiple training initiatives simultaneously. Ability to coordinate resources, timelines, and stakeholders efficiently.

· Market observation and innovation

An important aspect of the role is to constantly monitor the market to identify new developments and potential areas of application for XR at an early stage. This also includes identifying and entering partnerships that can contribute to technological development and market growth.

· Budgeting and resource management

Managing the budget for XR projects requires careful planning and allocation of resources. The Head of Technology & Innovation must be able to calculate the return on investment (ROI) of XR projects and justify investments.

· Technology Integration

Leverage modern learning technologies and platforms to enhance the accessibility and effectiveness of training programs.

· User experience and community engagements

Creating positive and engaging user experiences is central to the success of XR applications. Additionally, building a community around a product or service can be an important factor in customer loyalty and feedback.

The work of a Head of Technology & Innovation is dynamic and requires constant learning and adapting to new technologies and market developments. It is a role that requires not only technical expertise, but also creativity, visionary thinking and strong leadership skills. The Head of Technology & Innovation must be able to bridge the gap between technology and users to create truly transformative experiences that fully leverage the potential of AR, MR and VR.

Minimum Qualifications

· XR Expertise: Proven track record in developing and managing XR technologies, with a deep understanding of AR, VR, MR, and XR ecosystems.

· Industry Experience: Minimum of 10 years of experience in the technology sector, with a strong focus on XR and related fields.

· Leadership: 5+ years of experience in C-level management roles, demonstrating exceptional leadership and strategic thinking skills.

· Government Relations: Established connections with government agencies and a proven ability to navigate regulatory landscapes.

· AI and Data Security: Expertise in AI applications and data security best practices, particularly in the context of large-scale projects.

· Education: Master's degree or equivalent in a relevant field (e.g., computer science, engineering, business administration).

Preferred Qualifications

• Over 15 years of combined experience in technology and management roles.
• Experience in setting up and managing large-scale XR labs in multiple industries.
• Experience in enterprise software / SaaS preferred
• International experience and/or multicultural skills would be a plus
• Experience working on government-funded projects.

If you are a passionate and results-oriented professional with a deep understanding of XR technologies and a proven track record in business operations, we encourage you to apply.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Responsibilities

• Design and execute the standardization of workplace and infrastructure solution across the group, taking into consideration industry best practices and regulatory requirements.

• Implement and manage workplace technology solutions including end users devices, telephony, collaboration and office productivity tools, managed print. These will include the focus on Microsoft 365 suite, including emerging technologies like Microsoft Co-Pilot.

• Implement and manage network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access and other network enabling technologies and applications.

• Implement and manage the Service Desk to handle service requests and incidents.

• Drive workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customer. • Track service providers SLAs.

• Experimentation and recommendation of new workplace technologies. Keep abreast with technology development in the industry and regulators.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, or a combination of relevant professional experience.

• More than 5 year’s relevant working experience in managing Workplace Technology and infrastructure. Financial services industry experience preferred but not mandatory.

• Experience in implementing and managing Microsoft infrastructure (i.e. Microsoft 365), including Active Directory, ADFS, Azure AD, SCCM, end point management tools.

• Familiar with WAN routing protocols, QOS, COS and experienced with Telco’s business and operations and network protocols like DHCP, TCP/IP, and VPN.

• Relevant certifications in Workplace Technology and Networking preferred but not mandatory.

• Strong technical, analytical and engineering competencies with hands-on experience in managing workplace and infrastructure environments.

• Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.

• Knowledge of ITIL framework and IT service management concepts and Agile methodologies

Job Description:

• Be a member of the leadership team to achieve the vision and mission of the National GaN Technology Centre (NGTC).
• Lead the Technology, Engineering and Industry team in technology road mapping and R&D pathfinding in device architecture, fabrication process technology, and MMIC design.
• Lead the Technology team, which comprises (a) characterization & modelling, (b) MMIC design, testing & model validation, (c) device failure and reliability analysis, (d) ultra high frequency GaN-on-SiC device design, layout, fabrication and characterization, and (e) low voltage GaN-on-Silicon device design, layout, fabrication and characterization.
• Coordinate with the Engineering team to develop ultra high frequency devices, ultra low voltage devices, and their MMICs.
• Coordinate with the Engineering and Operations teams to ensure timely delivery of the projects.
• Initiate and secure research grants and industry funding.
• Initiate, coordinate and manage research collaborations with IHLs and industry partners.
• Provide regular progress report of the Technology team’s activities to NGTC management.
• Represent NGTC in customer meetings.

Requirements:

• PhD in Electrical & Electronic Engineering, Materials Science and Engineering, Microelectronics Engineering, or closely related fields are welcome to apply.
• Deep understanding of GaN-HEMT device physics and GaN-based MMICs.
• At least 15-20 years of post-PhD hands-on experience in GaN HEMT and MMIC technology development including design, characterization (e.g. DC, small-signal and load-pull measurement), and modelling; preferably in RF GaN-on-Silicon or GaN-on-SiC technologies.
• At least 8 years of experience in leading a team of research engineers/scientists in managing multiple projects.
• Candidates with industry experience in GaN related R&D would be preferred.
• Working knowledge and hands-on experience in Design of Experiments (DOE) methodologies, statistical root cause analysis, problem-solving methods, and in-line metrology techniques is desired.
• Possess strong leadership, project management, interpersonal and oral/written communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Join the Institute of Microelectronics (IME) to be immersed in cutting-edge semiconductor research. As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a passionate individual to lead our Technology-Business Development (Tech-Biz) department. You will be responsible for leading the department to define and implement our strategies for technology-business development, account management, sales and marketing, and ecosystem development. If you"re excited about the future of microelectronics and wish to contribute to the development of Singapore’s innovation engine for microelectronics, we want you on our team!

Job Responsibilities

• Technology-business Development: Lead the department to define and develop strategies for technology translation.
• Customer Relationship Management: Lead the department to win and retain industry partners and customers for high-value and sustainable engagements.
• Sales: Collect, maximise leads and close customer collaboration projects.
• Marketing: Develop and execute marketing strategies to promote IME’s research capabilities to the industry. Represent IME at international conferences and exhibitions.
• Collaborate with Technology Development (TD) Teams: Partner with our "Technology Development" teams to craft robust value propositions for the industry and shape IME’s ‘go-to-market’ strategy. Detect, track and provide market trends and needs for the TD teams.
• Ecosystem Development: Liaise, coordinate and engage effectively with key internal stakeholders, including A*STAR’s Industry and Enterprise Group, other economic agencies and public sector agencies, to align efforts and achieve common goals for the Singapore semiconductor ecosystem.

Job Requirements:

• Degree in Science or Engineering.
• At least 10-15 years of relevant work experience.
• Able to structure and negotiate collaboration agreements.
• Strong communication (written and verbal), marketing and interpersonal skills.
• Strong analytical skills.
• Results oriented, pro-active, and a team player.
• Adaptable and comfortable working in a fast-paced and fast-changing environment.
• Passion to develop Singapore’s semiconductor industry.

Join the Institute of Microelectronics (IME) to be immersed in cutting-edge semiconductor research. As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a passionate individual to lead our Technology-Business Development (Tech-Biz) department. You will be responsible for leading the department to define and implement our strategies for technology-business development, account management, sales and marketing, and ecosystem development. If you"re excited about the future of microelectronics and wish to contribute to the development of Singapore’s innovation engine for microelectronics, we want you on our team!

Job Responsibilities

• Technology-business Development: Lead the department to define and develop strategies for technology translation.
• Customer Relationship Management: Lead the department to win and retain industry partners and customers for high-value and sustainable engagements.
• Sales: Collect, maximise leads and close customer collaboration projects.
• Marketing: Develop and execute marketing strategies to promote IME’s research capabilities to the industry. Represent IME at international conferences and exhibitions.
• Collaborate with Technology Development (TD) Teams: Partner with our "Technology Development" teams to craft robust value propositions for the industry and shape IME’s ‘go-to-market’ strategy. Detect, track and provide market trends and needs for the TD teams.
• Ecosystem Development: Liaise, coordinate and engage effectively with key internal stakeholders, including A*STAR’s Industry and Enterprise Group, other economic agencies and public sector agencies, to align efforts and achieve common goals for the Singapore semiconductor ecosystem.

Job Requirements:

• Degree in Science or Engineering.
• At least 10-15 years of relevant work experience.
• Able to structure and negotiate collaboration agreements.
• Strong communication (written and verbal), marketing and interpersonal skills.
• Strong analytical skills.
• Results oriented, pro-active, and a team player.
• Adaptable and comfortable working in a fast-paced and fast-changing environment.
• Passion to develop Singapore’s semiconductor industry.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Job Description

You will be a member of the Group Information Security Team responsible for initiating, implementing, and maintaining security products and solutions to support enterprise security.

Key Responsibilities:

•Subject matter expert (SME) for the security systems owned by the Information Security Team.

•Ensure security systems are utilized to their maximum capabilities.

•Plan, identify, assess, design, operationalize, and maintain multiple security-related software and/or hardware.

•Recommend and drive cyber security solutions and initiatives to improve the cyber security of the organization.

•Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.

•Provide security consultancy, technical guidance, expertise, solutions, and education.

•Advise infrastructure teams on security design that is relevant and fit for purpose.

•Identify and assess cyber risks in the IT infrastructure environment.

•Review firewall requests.

•Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines, and deliverables.

•This is an individual contributor role. Deliver tasks with minimal supervision.

•Provide AUDIT support such as PCI-DSS, and Cyber Maturity Assessment.

•Strong communication skills.

•Coordinate and Deploy SIA Group/GIT cybersecurity initiatives in Scoot.

Requirements:

•Degree in IT or related field, with at least 5 years in information security, especially in the cybersecurity space.

•Professional security certifications (SANS, CISSP, CEH, OSCP, CISA, etc) preferred.

•Experience in security products POC and RFQ.

•Prior experience in implementing and maintaining any of the tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM, etc., and/or network security. Able to review firewall requests.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography, etc.

•Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience is preferred.

•Knowledge of cyber security threats, vulnerabilities, hacking, exploit methods, etc.

•Strong oral, written, presentation, and inter-personal skills.

•Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Job Descriptions:

• Perform various office tasks, including filing, document preparation, and maintaining office supplies.
• Schedule and coordinate meetings and appointments as required.
• Handle general inquiries, calls, emails, and other communications for the office.
• Support the recruitment and staffing functions.
• Review and verify invoices for accuracy and coordinate with relevant departments to obtain approvals for payment
• Book travel arrangements, such as air tickets, hotels, and transportation.
• Organize regular staff activities and company events, e.g., staff treats and meeting refreshments.
• Attend to tenants' feedback and inquiries promptly.
• Assist with all administrative work and daily operations of the HR/Admin department.
• Provide basic information about services and direct inquiries to the appropriate team members when necessary.
• Coordinate with the customer support team to schedule and confirm technician appointments.
• Provide administrative support in planning, organizing, and executing external events.
• Provide administrative support in liaising with local and overseas vendors and internal stakeholders for procurement purposes.
• Perform other ad hoc duties as requested by the supervisor.

Job Requirements:

• Minimum Diploma in Business Administration/HR or other discipline
• Possess a positive work attitude with hands-on experience
• Pleasant personality with good communication and interpersonal skills to interact well with employees of different levels.
• Ability to multi-task and work in a fast-paced environment.
• Graduates are welcome to apply as training will be provided.

1. ResponsibilitiesCooperate with LAM FSE to install LAM tools on Micron site
2. Required tool installation or semiconductor related experience (need have LAM ans TSMC tool installation experience)
3. Required overseas travel (travel location: Taiwan, Japan, South Korea)
4. Need to work shifts and overtime. Shift allowance and overtime pay will be paid separately.

Responsibilities Description:

1. Complete corresponding plans and implement them to achieve the company's goals;

2. Responsible for project development, team building, marketing and other work, introducing high-quality talents and improving the internal management of the branch;

3. Responsible for the smooth progress and cooperation of the project and enhance the visibility of the company's brand;

4. Responsible for organizing the customer service and maintenance work of the branch

5. Responsible for other daily management work within the jurisdiction.

Job requirements:

1.Bachelor degree or above

2. At least 2 year Work experience

3.Internet industry experience

4.Able to work oversea or relocate

5.Fluently in English and Mandarin