1.Manage the company's warehouse, be responsible for the relevant processes and transportation of the company's goods in and out of the warehouse.

2. Regularly inventory, clear, and check the warehouse; report and handle backlogs and damaged goods in a timely manner.

3. Other work assigned by the leader.

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· Familiar with CCTV installation and configuration

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

We are seeking a highly skilled Cloud Specialist with expertise in VMware Horizon, vRealize Operations (vROPS), and AWS cloud infrastructure management. This role will focus on delivering high-performance, scalable, and secure cloud solutions, managing VMware environments, and leveraging cloud technologies to ensure optimal system reliability and performance. The ideal candidate will have hands-on experience with VMware Horizon for Virtual Desktop Infrastructure (VDI) and expertise in cloud-based infrastructure management, monitoring, and optimization.

Key Responsibilities:

• VMware Horizon Management: Implement, maintain, and troubleshoot VMware Horizon VDI environments, including desktop pool management and user access. Optimize VMware Horizon environments for performance and scalability. Configure and support Horizon Connection Servers, Composer, and View Security Servers. Manage Horizon deployments, including image management and profile management.
• vROPS (vRealize Operations) Management: Administer and configure vROPS for monitoring VMware infrastructure. Create custom dashboards, alerts, and reports for performance and availability tracking. Analyze vROPS data to improve system performance and address potential bottlenecks or issues.
• Cloud Infrastructure Management: Manage and optimize cloud instances on AWS. Work with AWS services such as EC2, VPC, S3, and IAM to support cloud infrastructure. Assist with cloud migrations and ensure the effective integration of on-premise VMware infrastructure with cloud environments. Monitor cloud resource performance and capacity, ensuring cost efficiency and scalability.
• Incident & Change Management: Lead troubleshooting for critical incidents and resolve issues based on vROPS and cloud-based insights. Participate in the change management process to ensure a stable and secure cloud environment.
• System Optimization & Reporting: Monitor and analyze system performance, provide reports, and take proactive steps to address issues or optimize resources. Implement automation and optimization strategies for VMware and cloud resources using best practices.

Requirements:

• Min 5 years in IT infrastructure roles, with a focus on VMware Horizon, vROPS, and AWS cloud technologies. Expertise in managing and troubleshooting VMware Horizon environments for VDI.
• Hands-on experience with AWS for cloud infrastructure management. Experience in monitoring and managing performance using vROPS.
• VMware Certified Professional or AWS Certified Solutions Architect
• Technical Skills: Proficient in VMware vSphere, vSAN, NSX, and vROPS. Strong knowledge of AWS cloud services (EC2, VPC, IAM, S3, CloudWatch).
• Experience with VMware Horizon (VDI management, image management, etc.).
• Scripting skills in PowerCLI, PowerShell Scripting

We are seeking a detail-oriented and highly organized individual to join our team. In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Requirements:

• Bachelor’s degree in Business, Logistics, Information Technology, or any other field
• 1 year of experience in logistics coordination, vendor management, or similar roles.
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Recruiting, hiring, training and coaching salon staff
• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed

Who we are

We’re a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at hack.gov.sg.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

Your job will be to

• Coach and motivate your Product Management (PM) reports towards building good products across a wide range of government spaces. Provide consistent and actionable feedback on your reports’ product and performance to help their teams deliver on speed, quality, and impact.
• Accelerate your reports’ growth, learning, and development. Have a deep understanding of your reports’ aspirations and developmental goals to enable progress towards these.
• Work with your reports to help their teams to be more effective across
  • Vision – developing a compelling vision and strategy;
  • Empowerment – ensuring major roadblocks to product delivery are cleared;
  • Teamwork – fostering productive working dynamics whether through establishing processes, recruitment or shaping culture; and
  • Accountability – developing clear goals and metrics, and ensuring the products are making good progress
• Improve the entire PM function whether through helping PMs upgrade skillswise, recruiting new PMs, or building resources for other PMs to use
• Assess the opportunity, velocity, and traction of new and existing products and guide resourcing decisions accordingly
• Work with leaders from engineering, design, policy, and operations to guide product teams to success

We need someone who can

• Bring products from 0 to 1. We’re continually launching new products across the government, so you have to be comfortable with identifying product opportunities, rapid prototyping, and quickly finding product market fit.
• Be hands on with engineering and design. We’re a team of practitioners and our most effective leaders are able to get into the details.
• Work by coaching and supporting others to deliver impact. We function more like a VC than a company. While you will have to be directive sometimes, most of our success comes from building an environment and growing a team who can do good product work autonomously.

• Recruiting, hiring, training and coaching salon staff
• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed

Join AsiaPac Technology as a Presales Solution Consultant!

Drive innovation in network and security solutions with top technologies like Cisco/Meraki, Palo Alto, Fortigate, and SASE. Collaborate with clients to design tailored IT strategies, lead pre-sales activities, and deliver impactful solutions through POCs and demos.

We’re seeking a CCIE-certified professional with 8+ years of experience in network and security, including at least 3 years in presales. Strong communication, problem-solving skills, and expertise in cutting-edge architectures like SASE are essential.

Be part of a dynamic team shaping the future of IT solutions.

Key Responsibilities:

• Drive pre-sales activities in support of company sales growth and strategy for Network and security solutions e.g. Cisco/Meraki, Palo Alto, Fortigate, SASE stacks, CheckPoint
• Engage the customers the company would like to acquire with the support of the sales/marketing team and vendors to generate and engage these leads to present the company value proposition.
• Engage, Present, Analyse, Propose, Negotiate and Convert qualified prospects into deals
• Translate client requirements into solutions, and confident with an ability to handle pressure in critical situations by always ensuring that client requirements are met i.e., solutioning, POC verification, and traditional IT cloud solution design for public cloud projects
• Work with the PMO, project and services delivery team to develop business proposals, scope of work and costing within certain gross margins before presenting to the clients.
• Keep abreast and insight of competition, competitive issues and products.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g., industry compliances, delivery frameworks/playbooks, port-mortem reviews
• Cross Group Collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
• Support sales for all technical demo and Proof Of Concept (POC) requirement

Qualifications/Experience/Knowledge:

• Must be certified in CCIE (Enterprise Infrastructure or formerly known as Routing and Switching).
• Education/Qualification – Degree or other equivalent
• Work Experience – At least 8 years of experience
• At least 3 years of presales
• At least 5 years of network and security experience
• Technical/Professional Skills
• Design, Implement and support networks and security
• Technical knowledge of network architecture and security, routers, switches, provisioning, firewalls, SASE
• Well versed in rules, policies, ports, blocks and VPN technologies
• Hands on expertise with networking solutions e.g. Cisco/Meraki, HP, CheckPoint, Radware, Fortinet or equivalent
• Technical knowledge of cloud network architectures
• Technical knowledge of Security By Design Framework
• Experienced with newer Security principles like SASE (e.g. zScaler, ForeScout, BeyondTrust, Crowdstrike/Carbon Black, Cisco Umbrella/Duo)
• Possess problem solving skills and able to prioritise and manage multiple tasks
• Strong communication skills
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms
• Ability to efficiently understand client organisations and their business model and to tailor relevant processes to privacy requirements
  

Responsibilities:

• Implement project planning, design, material requisition, cost control and documentation
• Coordinate and supervise project work on various site
• Review Schematic, as-built drawing
• Follow up on drawing discrepancies
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical or in any engineering field
• Prior experience in Construction / Engineering work would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office)
• Independent, resourceful, pro-active and a team player
• Possess good organization, planning and project management skills
• Able to work under tight deadlines

Join AsiaPac Technology Pte Ltd as an Apple Field Engineer!

Are you passionate about cutting-edge Apple technology and delivering exceptional customer service? At AsiaPac Technology, we’re looking for driven individuals to join our team as Apple Field Engineers. You'll have the unique opportunity to work hands-on with Apple products, including MacBooks, iMacs, and iPads, providing top-notch onsite repair and IT support to our valued clients.

As part of our dynamic team, you'll tackle exciting challenges like troubleshooting macOS issues, setting up new Apple devices, and managing field service activities. Your contributions will directly impact our clients' success while enhancing your skills in a fast-paced, tech-driven environment.

We value independence, a problem-solving mindset, and a willingness to grow. Whether you’re experienced in Apple product repairs or eager to learn, we’ll equip you with the tools to thrive. Familiarity with GSX/ATLAS operations is a bonus!

Why join AsiaPac Technology?

• Be part of a leading tech solutions provider.
• Grow your expertise with Apple’s ecosystem.
• Collaborate with a team that values innovation and professional development.

Take the leap and power your career with AsiaPac Technology! Let’s shape the future of IT solutions together.

Job Responsibilities:

• Onsite repair for Apple products, including MacBooks, iMacs, iPads, and related peripherals.
• Support end users onsite and remotely to resolve Apple-specific IT issues.
• Assist in setup of new Apple devices and installation of macOS and standard applications.
• Troubleshooting of problems encountered by end users on Apple devices.
• Provide Level 1 support for Apple-related IT needs.
• Deliver front-line support for field service activities aligned with customer requirements.
• Update service records in the database promptly and accurately.
• Perform asset tagging for Apple devices.
• Conduct rework and deployment for Apple products as required.
• Respond to customer inquiries and feedback professionally.
• Adhere to health and safety policies during all field service activities, ensuring risk control measures are followed.
• Provide detailed and accurate reports to team leaders or technical support to facilitate informed decision-making on resolving product issues.
• Undertake ad-hoc duties as assigned.

Job Requirements:

• Minimum qualification: Nitec in Infocomm or related field.
• Ability to work independently, self-motivated, and diligent.
• Willingness to learn Apple-specific skills, with familiarity in the macOS environment.
• Experience in troubleshooting and repairing Apple products is an advantage.
• Strong analytical and problem-solving abilities.
• Proficiency in written and spoken English is essential.
• Effective communication skills.
• GSX/ATLAS operations experience is good to have.

Who we are

We’re a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at hack.gov.sg.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

What does a Head of Product do?

As a Head of Product, your job will be to:

• Hire, train, & manage a team of around ~30 product managers to build good products across a wide range of government spaces
• Set product standards for speed, quality, and impact
• Communicate these standards and hold teams accountable
• Assess the opportunity, velocity, and traction of new and existing products and guide resourcing decisions accordingly
• Work with leaders from engineering, design, policy, and operations to guide product teams to success

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

We need someone who can

• Bring products from 0 to 1. We’re continually launching new products across the government, so you have to be comfortable with identifying product opportunities, rapid prototyping, and quickly finding product market fit.
• Bureaucracy hack their way through government. While our team has a lot of autonomy, getting things done in government requires building critical relationships and exploiting bureaucratic vulnerabilities.
• Be hands on with engineering and design. We’re a team of practitioners and our most effective leaders are able to get into the details.
• Work by coaching and supporting others. We function more like a VC than a company. While you will have to be directive sometimes, most of our success comes from building an environment and growing a team who can do good product work autonomously.

We’re looking someone who can grow into the role! You’re encouraged to apply even if you don’t mach the exact description.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 10 years’ experience with Technology Project Management.

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Bachelor's Degree in Computing or related discipline to support job requirements.
• At least 10 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work & process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

- Cloud related solutions.

- Infrastructure / Network related solutions.

- Endpoint / Workplace Technology related solutions.

- Active Directory / Identity Management related solutions.

Soft Skills

• Good organization skill, able to multi-task and work under pressure.
• Adaptable and comfortable working in a dynamic environment.
• Excellent time management and can prioritize work.
• Strong analytical and critical thinking skills, and meticulous with attention to details.
• Team player, able to work independently or in a team with minimal supervision.
• Good communication, writing and presentation skill.
• Good stakeholder engagement and vendor management skills.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank IT Logistics Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Requirements:

• Bachelor’s degree in Business, Logistics, Information Technology, or any other field
• Relevant experience is not required but will be an advantage
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Relevant experience in logistics coordination, vendor management, or similar roles, in a network, IT, or data center environment will be an advantage
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

• Each shift will be 12hrs, alternate week’s Wed will be an off day.
• Shift Pattern A: Sun to Wed
• Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

• Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
• Basic understanding of troubleshooting methodologies for networking problems
• Basic understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologies
• Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

• Operational support of network environments:
• Switching & Routing (underlay and overlay)
• Firewall, Traffic Management, Content Inspection, and DNS
• Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:
• Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
• Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
• Operational Change Oversight
• Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes
• Provide reporting and communication of change activity, including incidents that may be related to change
• Facilitate escalation to NOC and Change leadership teams
• Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
• React to the failure according to business impact, and communicates with management and technical escalation
• Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
• Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

The newly set up carpentry workshop has opening for 03 Carpenter to produce prefabricated parts for events, exhibitions and interior spacing.

• · Build items by using raw materials or pre-constructed items
• · Carpentry skills with wood or fabricated furniture
• · Take measurements and calculate the size/size/number of materials needed
• · Assemble, install, and repair furniture in a workshop or client's house using machine/hand tools
• · Follow establishment safety rules and regulations
• · Assist in workplace safety management, inventory and also operations.
• · Capable of following instructions and communicating with co-workers

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Responsibilities

• Performs commoditized activities which may include monitoring, event management, service requests, and engineering.
• Perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight.
• Build foundational experience in networks, systems, and production support.
• Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability.
• Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking.
• Interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management.
• Interface with various levels of senior management.
• Adherence and use of standards, product sets, templates, systems, and artifacts
• Operational support of network environments:
• Switching & Routing (underlay and overlay)
• Firewall, Traffic Management, Content Inspection, and DNS
• Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:
• Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
• Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
• Operational Change Oversight
• Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes
• Provide reporting and communication of change activity, including incidents that may be related to change
• Facilitate escalation to NOC and Change leadership teams
• Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
• React to the failure according to business impact, and communicates with management and technical escalation
• Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
• Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practice

Requirements:

• Experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.
• Basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools).
• Strong communication and problem-solving skills are a must.
• Able to work on their own and successfully in team settings in various sizes and locations.
• Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
• Basic understanding of troubleshooting methodologies for networking problems
• Basic understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologies
• Proxy/Threat Prevention, DDI, Load Balancing, and AAA

Shift and hours of work:

• Each shift will be 12hrs, alternate week’s Wed will be an off day.
• Shift Pattern A: Sun to Wed
• Shift Pattern B: Wed to Sat

Objective / Purpose of the Job

The incumbent will be accountable for achieving the following results:

§ New business acquisition against target for both SMEs and Business Development channels

§ Existing business development target

§ Ensuring customer satisfaction

Key Activities / Accountabilities

· Identify new business opportunities

· Generate new sale leads for products and services

· Develop existing accounts

· Develop business strategies and achieve performance targets

· Prepare and conduct product demonstration & sales presentation

· Attend to customers queries and provide appropriate solutions

· Maintain good relations with all customers and ensure good customer service

· Ensure profitability for businesses secured with regular review with Management

· Provide monthly/quarterly sales activities forecast and review

· Any other official duties assign by Management

Preferred Qualifications, Experience and Skills

Qualification:

Diploma/Degree in Engineering or related field

Experience:

§ With Equipment sales experience

§ Application knowledge in Semicon Industry is a must

Technical Skills:

§ Business to business selling skills

§ Negotiation skills

Competencies:

§ Communication capability with senior levels

§ Customer relationship management

§ Working supportively as a team member and effectively as an individual

§ Ability to multi-task, prioritise and manage time effectively

§ Passion for sales

§ A self-motivated, hardworking and result oriented

§ Able to travel regionally within short notice

Language Capability:

§ Proficiency in both spoken and written English & chinese required

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules