Responsibilities:

• As a Technology Delivery Lead, you will be responsible for managing the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.
• Your day-to-day activities will involve driving profitability and continued success by managing service quality and cost, as well as leading delivery.
• Additionally, you will proactively support sales through innovative solutions and delivery excellence.
• You are expected to be an SME, collaborate and manage the team to perform, and be responsible for team decisions.
• You will also engage with multiple teams and contribute on key decisions. Furthermore, you are expected to provide solutions to problems that apply across multiple teams.
• Expert proficiency in clients Delivery Methods (ADM) is required.
• Expert proficiency in Enterprise Architecture Planning (EAP), Expert proficiency in Service Delivery, Expert proficiency in Delivery Excellence, and Expert proficiency in Technology Architecture Implementation are recommended.
• Develop and implement strategies to improve service quality and cost efficiency
• Collaborate with sponsors to manage scope and risk of technology projects
• Lead and manage the delivery of large, complex technology projects
• Proactively support sales through innovative solutions
• Drive delivery excellence and ensure profitability"

Responsibilities

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

· Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

· Ensure that all technology systems comply with industry regulations and standards.

· Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

· Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

· 8 years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

· Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

· Singaporean Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

1. Sales and marketing of static control, cleaning and temperature control industrial products
2. Manage existing customers and develop new customers, and understand customer's business status, look for business opportunities, and foster good customer relationship for revenue growth and customer retention.
3. Prepare and submit sales quotes, tender documents, technical documentation and manual.
4. Follow up on sales enquires/proposals from customers.
5. Provide pre-sales technical assistance and after-sales support to customers.
6. Facilitate meetings and workshops/training with customers for the Management and Product Marketing as required.
7. Support marketing activities in seminars, trade shows, conferences, and other marketing events.
8. Maintain a sound technical/application knowledge base on all products.
9. Deliver presentations and hands-on demonstrations of products, applications, and technology for the purpose of product sales.
10. To perform hands on fault diagnosis, trouble shooting, maintenance of component and/or system in the workshop / on site.
11. Any other ad-hoc duties to be assigned by Management.

​

Requirements

1. Diploma or ITE in Engineering; Certificate in Engineering would be considered
2. With or without experience
3. Possess a valid class 2/3 license preferred
4. With or without own Vehicle
5. Effective communication, negotiation, and presentation skills
6. Proficient with Windows-based applications (Word, Excel, PowerPoint)
7. Customer-driven and results-oriented.
8. Aggressive, persistent, proactive and must be a good team player.
9. Disciplined, hardworking, and able to perform under pressure.
10. Good engineering knowledge and self-motivated
11. Able to work independently, good team player with positive work attitude
12. Willing to travel around South East Asia and beyond

The general tasks and responsibilities of managing a spa include:

• creating and implementing a business development plan
• hiring and supporting staff and conducting reviews of their performance
• performing spa treatments, massages, facials and wellness therapies
• managing inventory, including beauty, bath and treatment products
• negotiating with vendors and ordering supplies and equipment
• creating and updating the spa menu
• developing marketing strategies, running campaigns and producing promotional material
• training staff members on new skills and industry standards
• assigning tasks and coordinating staff and facility schedules
• ensuring the spa meets hygiene standards and complies with all health and safety regulations
• creating budgets, drafting financial statements and handling payroll and supplier payments
• communicating with clients and responding to queries to increase loyalty and satisfaction
• maintaining a client database

What we are looking for:

- Familiar with IT contractual clauses to negotiate with suppliers, as one of the key deliverables of the scope is to review contracts for this role. Good knowledge on information technology contractual clauses:

* Scope of Services

* Payment Milestones

* Min Wage

* Man Days Estimation

* Confidentiality Agreement

* Intellectual Property/Ownership

* Breaches & Indemnity

* Governing Law & Jusrisdication

- Experienced Hire whom is focused on IT Services Sourcing & Procurement, understand the IT services nuances to facilitate on the negotiation with suppliers.

Department:

BANK's Techology Operations Strategic Sourcing Team to review and negotiate IT contracts with suppliers on IT initiatives across the Bank.

Job Description:

- Review and negotiate IT contracts with suppliers on IT initiatives across the Bank.
- Working in close collaboration with the Strategic Sourcing & Procurement colleagues, Group Legal and IT stakeholders to protect the Bank and to optimize the value from the supply market.
- Ensure compliance to BANK'S policies, process standards and guidelines.
- Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.
- Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

We are seeking a head of technology for our client ST Engineering.

Title: Head Technology

Responsibilities

• Stay at the forefront of emerging technologies and industry trends

• Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

• Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

• Ensure that all technology systems comply with industry regulations and standards.

• Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

• Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

• 10+ years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

• Experience in Generative AI, Large Language Models or other emerging technologies

• Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

• Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

• Working location is in Ang Mo Kio

• Singaporean Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

• Experience developing enterprise applications and strong core Java knowledge and development expertise
• Commodities or Financial Services background
• Risk knowledge including understanding of forward curves, volatility surfaces, pricing and risk metrics

This is a great opportunity to join one of the largest integrated energy and commodity trading companies in the world.

Our client is looking for a hands-on technologist with experience in Risk development projects and exposure to the Commodities industry. Working on solutions for trading and risk users, you should have knowledge of market data and an understanding of its use in modelling and pricing for risk metrics and reporting. You must be passionate about technology and have experience developing Java-based, enterprise-wide solutions.

The successful candidate will be adept at partnering with end-users to elicit requirements, analyse problems, design solutions and lead teams to deliver tangible business value & benefit.

This role will report into the Head of Risk Technology working on a multi-year program of work developing a brand new greenfield risk platform, ensuring they meet architectural and engineering best practices and guidelines. Collaborating with your peers, you will liaise closely with technologists across the global teams as well as our key business stakeholders, which includes the Global Head of Strategies and the Chief Risk Officer, to ensure solutions integrate into our landscape seamlessly.

You should have a delivery focused background in Agile environment, and a desire to identify and develop strategic solutions, whilst also constantly looking to challenge status-quo to bring your own ideas and strive for improvement.

Key responsibilities

• Hands on development role
• Work closely with business users to understand processes and capture requirements
• Actively seek to identify and drive improvements and innovation
• Acquiring business knowledge and system knowledge to further individual development
• Represent and promote the co’s IT, both internally and externally

Technical expertise

• Experience developing enterprise applications
• Strong core Java knowledge and development expertise
• Commodities or Financial Services background
• Risk knowledge including understanding of forward curves, volatility surfaces, pricing and risk metrics
• Service oriented technologies like REST, JSON, Protobuf, Spring Boot, Drop Wizard
• DevOps best practices using tools like JIRA, JUnit, GitLab, Artifactory, Docker, Kubernetes, Kibana, Prometheus
• Cloud – either AWS or Azure exposure and understanding of how it can be utilised in a hybrid environment
• SQL and relational database experience
• Web development using modern frameworks like ReactJS desirable

Non-technical Skills

• Agile methodology for delivering projects
• Fluent English
• Good communication and organisational skills
• Analytical and critical thinking with ability to problem solve complex issues
• Passion for technology and innovation
• Self-motivated and ability to work under pressure

We regret to inform that we can only consider candidates who do not require an EP to work in Singapore.

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 16 December 2024

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Key Responsibilities:

• Provide hardware and software support for end-users, including basic server and network troubleshooting.
• Assist with remote access, Wi-Fi connectivity, and video conferencing issues.
• Perform antivirus updates, remote computing support, and network printer configuration.
• Ensure smooth operation of end-user systems, both remotely and on-site.

Qualifications & Skills:

• 2-4 years of hands-on experience in IT support (L1/L2).
• Strong communication skills in English and a customer-facing demeanor.
• Basic understanding of server and network support.
• Ability to troubleshoot issues related to video conferencing, remote access, and network printers.

Additional Requirements:

• Must be customer centrics and able to communicate effectively with clients.
• Location: Marina Bay Financial Center, with the flexibility to support users off-site.

A CNC Operator has many duties and responsibilities in any field of production. Some things expected of a CNC Operator daily include:

• Read and understand blueprint designs
• Set up machinery for production
• Rework metal to create the blueprint design
• Measure and verify all calculations prior to setting up the machinery
• Maintain a clean and organized working environment
• Complete routine maintenance of their machinery
• Enter all relevant codes to specify the feed, speed, and cut of any toolpath for a CNC

This position is responsible for, but not limited to, the following:

• Oversees and directs our CNC operations, ensures technical and process compliance, manages quality and production KPIs, and performs supervisory tasks.
• Ensures OEE of machining centers is within operational parameters.
• Responsible for the quality, production output, and scheduling of CNC machines.
• Performs the jobs of machinist or visual inspector as necessary.
• Conducts and oversees training for machinists and operators, introduces new employees to policies, and provides mentorship for CNC operations.
• Coordinates with managers to resolve inter-line challenges, recommends improvements to processes, and ensures alignment with organizational goals.
• Works with Process Engineering to implement new processes via LEAN principles and 5S. Familiar with lean manufacturing concepts and use daily in production.
• Collaborates with departments managers to resolves operations challenges, recommends improvements to processes, and ensures alignment with organizational goals.
• Acts as the technical and operational leader; motivates and guides employees to improve productivity, product quality, and efficiency.
• Extensive knowledge of machining expertise, familiarity with CNC programming, ensures quality compliance, and takes corrective action as necessary.
• Conducts and supports hiring, promotions, and disciplinary actions; manages production schedules and ensures all records are accurate and up to date.

Job Overview:
We are seeking a skilled Telecommunications Technician to support our mobile retail operations. The ideal candidate will install, maintain, and troubleshoot telecommunications systems, including mobile devices, network hardware, and customer-facing technology. This role is essential to ensuring seamless connectivity and excellent customer service in our retail environment.

Key Responsibilities:

• System Installation: Set up and configure telecommunications equipment, including mobile devices, routers, modems, and other network hardware.
• Maintenance & Troubleshooting: Diagnose and resolve technical issues with telecommunications systems, ensuring minimal downtime.
• Customer Support: Assist retail staff and customers with technical inquiries and provide training on device or system functionality as needed.
• Upgrades & Repairs: Perform software updates, hardware replacements, and general maintenance to optimize system performance.
• Network Optimization: Ensure efficient operation of network connections, including Wi-Fi and LTE/5G, within the retail environment.
• Documentation: Maintain accurate records of installations, repairs, and maintenance schedules.
• Compliance: Adhere to company policies and industry regulations regarding telecommunications and data security.

Job Requirements:

• Education: Prefer if have Diploma or degree in Telecommunications, IT, or a related field.
• Experience: Proven experience in telecommunications or IT support roles (3-5 years preferred).
• Technical Skills:Strong understanding of mobile device operations, network configurations, and telecommunications systems.
  Proficiency in troubleshooting and repairing hardware/software issues.
  
• Soft Skills:Excellent communication skills for customer and team interactions.
  Problem-solving mindset and ability to work under pressure.
  
• Other Requirements:Ability to work flexible hours, including weekends, to support retail operations.
  Physical ability to lift and install equipment if needed.
  

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

• To build and manage an operations team / department.
• To set-up production floor, equipment purchases and handle government certifications.
• To manage and oversee the production, stocks/orders, and logistics of the company.
• Responsible for coordination and control of production processes to maintain yield.
• To oversee the quality of the production and products are delivered on time with minimal material loss.
• To ensure that the quality standards of the factory are adhered to at all times and all work conforms to statutory & safety requirements.
• To maintain, upkeep and handle cleanliness of the production and warehousing floorspace.
• To address areas of non-compliance and possible solutions to prevent future recurrence.
• To manage manpower planning and shift rotations where applicable.
• To update production & operations report for submission to management including progressive status updates on production KPI, performance, workplace safety, etc.
• To ensure that all SOPs for food quality and safety to fulfil local/international certification requirements.
• Conduct thorough analysis of customer complaint/s and offer quality assessments and possible solutions to prevent future recurrence.
• Maintain ongoing communication with different stakeholders to share on emerging new ingredients/equipment, packaging and technology.

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

A massage therapist is responsible for treating clients through soft tissue manipulation while maintaining a safe and relaxing experience. The therapist should be good at perceiving client wishes and needs through spoken language, body language and other cues and modifying their treatments accordingly. They usually report to the owner or manager of the business.

Here are some typical duties and responsibilities of a massage therapist.

• Provide 30-60 minute massages to clients by appointment
• Guide clients through service offerings and determine which massages would benefit them most
• Take a detailed client history and note any health conditions
• Evaluate clients to determine painful or stressed areas of the body
• Advise clients on stretching, strengthening or relaxation methods
• Suggest future massage appointments and regime to clients
• Listen to clients during appointments and adjust technique as they desire

A massage therapist is responsible for treating clients through soft tissue manipulation while maintaining a safe and relaxing experience. The therapist should be good at perceiving client wishes and needs through spoken language, body language and other cues and modifying their treatments accordingly. They usually report to the owner or manager of the business.

Here are some typical duties and responsibilities of a massage therapist.

• Provide 30-60 minute massages to clients by appointment
• Guide clients through service offerings and determine which massages would benefit them most
• Take a detailed client history and note any health conditions
• Evaluate clients to determine painful or stressed areas of the body
• Advise clients on stretching, strengthening or relaxation methods
• Suggest future massage appointments and regime to clients
• Listen to clients during appointments and adjust technique as they desire

Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer.

• Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROl.

• Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)

• Be an expert on the monday.com platform, with a deep understanding of our capabilities and value.

• Consult with customers on their internal processes and challenge leaders to drive change across their organization.

• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com.

• Partner with others at monday.com to ensure successful account management and surface customer inputs

Job Overview:

As an AI Engineering Specialist, you will play a critical role in developing and integrating advanced AI models into Alphatok's production systems, including our flagship CRM and ERP software. You will work closely with our engineering team, contributing to Alphatok’s vision of providing AI-powered solutions to businesses in diverse sectors. Reporting to the Chief Technology Officer (CTO), this role offers you the chance to develop scalable AI solutions while working in a fast-paced, dynamic startup environment.

Key Responsibilities:

• Write clean, efficient, and maintainable code to develop AI solutions for Alphatok's B2B software products.
• Collaborate with data engineers to ensure robust data pipelines and accurate data integration.
• Implement and optimize AI models in real-time production environments.
• Leverage Retrieval Augmented Generation (RAG) and other advanced AI techniques to improve user interaction and software functionalities.
• Experiment with AI methods such as natural language processing (NLP), knowledge graphs, and neural networks to enhance Alphatok’s software capabilities.
• Work closely with cross-functional teams, including project managers, data scientists, and product developers, to meet client requirements and deliver AI-driven solutions.
• Stay updated on the latest AI and machine learning trends to ensure Alphatok’s products remain industry-leading.
• Participate in the agile software development process, contributing to sprint planning, daily stand-ups, and code reviews.
• Develop and maintain comprehensive documentation for AI models, processes, and methodologies.
• Integrate AI-based automation and intelligent features into Alphatok's CRM and ERP systems to improve user efficiency and client satisfaction.

Required Qualifications:

• Bachelor’s degree in Computer Science, Mathematics, Data Science, or a related field.
• Minimum of 2+ years of experience in AI engineering, with a focus on AI model development and integration.
• Proficient in Python and familiar with AI frameworks like TensorFlow or PyTorch.
• Experience in building scalable AI systems using modern cloud platforms such as AWS, Google Cloud, or Azure.
• Familiar with machine learning concepts, including optimization algorithms, evaluation metrics, and neural networks.
• Knowledge of DevOps and experience with CI/CD pipelines, version control (e.g., Git), and testing methodologies.
• Experience in working with RESTful APIs and data pipeline integration.
• Strong problem-solving skills, with the ability to work independently and adapt quickly to new technologies.

Preferred Qualifications:

• Experience with Retrieval Augmented Generation (RAG) and other prompt engineering techniques.
• Knowledge of multi-user collaborative design systems and AI-driven project management.
• Experience with Docker for building, deploying, and managing containers in production environments.
• Familiarity with frontend and backend development (e.g., Node.js, TypeScript, C#, or Java).
• Experience working with B2B software systems like ERP and CRM in a cloud-based architecture.

Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Job Overview:
We are seeking a skilled Telecommunications Technician to support our mobile retail operations. The ideal candidate will install, maintain, and troubleshoot telecommunications systems, including mobile devices, network hardware, and customer-facing technology. This role is essential to ensuring seamless connectivity and excellent customer service in our retail environment.

Key Responsibilities:

• System Installation: Set up and configure telecommunications equipment, including mobile devices, routers, modems, and other network hardware.
• Maintenance & Troubleshooting: Diagnose and resolve technical issues with telecommunications systems, ensuring minimal downtime.
• Customer Support: Assist retail staff and customers with technical inquiries and provide training on device or system functionality as needed.
• Upgrades & Repairs: Perform software updates, hardware replacements, and general maintenance to optimize system performance.
• Network Optimization: Ensure efficient operation of network connections, including Wi-Fi and LTE/5G, within the retail environment.
• Documentation: Maintain accurate records of installations, repairs, and maintenance schedules.
• Compliance: Adhere to company policies and industry regulations regarding telecommunications and data security.

Job Requirements:

• Education: Prefer if have Diploma or degree in Telecommunications, IT, or a related field.
• Experience: Proven experience in telecommunications or IT support roles (3-5 years preferred).
• Technical Skills:Strong understanding of mobile device operations, network configurations, and telecommunications systems.
  Proficiency in troubleshooting and repairing hardware/software issues.
  
• Soft Skills:Excellent communication skills for customer and team interactions.
  Problem-solving mindset and ability to work under pressure.
  
• Other Requirements:Ability to work flexible hours, including weekends, to support retail operations.
  Physical ability to lift and install equipment if needed.
  

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Operations Engineer to support our client in Singapore which is a top global investment bank.

• Possess at least 3 years of relevant VMware experience
• Experience in VMware Horizon and VCentre is required
• Proficiency in troubleshooting VDI performance and connectivity issues.
• Strong understanding of ITIL frameworks, including incident, problem, and change management.
• ⁠Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
• ⁠Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
• ⁠Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
• ⁠
• ⁠Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
• ⁠Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
• ⁠Knowledge of monitoring tools such as VMware vROps or similar.
• ⁠Understanding of storage technologies, including SAN and NAS, in relation to VDI.
• Experience in Powershell Scripting will be an advantage
• Willing to do weekend work on Sat and Sun, once a month on rotational basis.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa