As a Site Technology Specialist, you will work with clinical sites and provide technical support and expertise related to technology (Kidney imaging, cell therapy, radiology and renal ultrasounds).

You will:

• Provide clinical sites with technical support and expertise related to technology (Nuclear medicine, kidney imaging, interventional radiology)
• Assist in the design and implementation of study related forms, guidelines and manuals related to technologies
• Coordinate data collection related to technologies, including but not limited to nuclear medicine, radiology, etc.
• Provide technical and initiation support to sites
• Identify, track, and report specific technical timepoints in the study related to study procedures including imaging, scans, and other technologies
• Determine technical resources needed for project implementation, and communicates needs to department managers
• Organize technical training for project teams
• Provide support to the project teams to ensure proper documentation of study-specific assessments related to study technologies
• Support site initiation preparation and performs technical visits to assist the site team with technical aspects of the study
• Assist and advises the site monitor in the area of study technologies
• Provide relevant technology-related information to Business Development for proposals
• Prepare for and attends Bid Defense Meetings
• Attend and presents at Investigator’s Meetings

• Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Bachelor's Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

• Must have professional software quality testing experience with hands-on automation

• Strong understanding of testing techniques, risk analysis

• Strong understanding of test-driven development, continuous integration and continuous delivery

• Experience with automation scripting (i.e. Python and shell scripts)

• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)

• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)

• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

• Working experience in Agile environment will be an added advantage

• Excellent verbal communication and listening skills

• Proactive, self-driven and motivated

Job Summary :

The Lead Salesforce role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Key Responsibilities:

• 8 or more years of experience managing external client projects in positions of increasing responsibility in the delivery of business consulting, systems development, and systems.
• Lead technical requirements gathering sessions and writing technical requirements documents.
• Lead technical design sessions and writing technical design documents.
• Manage the technical delivery of integrations and custom extensions.
• Manage technical scope and client expectation.
• Responsible for providing hands on expert level assistance to developers for technical issues and contribute in delivery of the same.

Essential Skills:

• Must have 8+ years of experience with SFDC platform and partner ecosystem.
• Excellent Salesforce configuration experience.
• Excellent Salesforce Development experience in customizations using Apex, triggers, Batch classes
• 4 + year experience in Salesforce Lightning (Aura, LWC)
• Strong hands on understanding on Integrations using REST / SOAP
• Participate in full development life cycle including requirements analysis and design.
• Write technical specifications based on conceptual design and stated business requirements.
• Played the role of a Technical lead in 3-4 SFDC projects.
• Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
• Experience with Enterprise Integration tools.
• Experience with Struts or similar frameworks.
• Extensive experience with Extract, transformation and load tools.
• A thorough understanding of XML, SQL, and enterprise application integration.
• Team player with strong communication and interpersonal skills.

Job Summary

• Extensive experience required in data migration and in leading Esri product upgrade projects
• Experience in Spatial DB design, querying databases.
• Understanding on database queries with PL/SQL, SQL, Oracle
• Perform spatial analysis and data visualization to support decision-making processes.
• Integrate GIS with other systems and applications, ensuring seamless data flow and interoperability.
• Conduct geographic data analysis and generate reports and maps based on the findings.
• Collaborate with other developers and stakeholders to gather requirements and deliver solutions.

Key Responsibilities

• Good Communication skills and client interaction with the team.
• Good knowledge on Business analytical skills and understanding requirements.
• Experience in Esri ArcGIS Server services and GeoProcessing services development
• Experience in Spatial DB design, querying databases, building descriptive and cartographically sound maps
• Expertise in development using ASP.NET MVC, C#.NET, MSSQL, Web services, Windows services, MVC Web API.
• Extensive experience required in Spatial data migration and in leading Esri product upgrade projects
• Strong experience in working as a GIS subject matter expert in setting up a vision for GIS practice
• In depth understanding RDBMS, geodatabase design, multiuser editing & ArcSDE Administration.

Automation Engineering Office (AEO) Digitalization Lead for end-to-end implementation of the following technologies for a brownfield Vaccine Manufacturing Plant

Process Analytical Technology, (2) RTLS, (3) Smart Authentication (Nymi Bands)

• Design Phase Responsibilities with Support from Cognizant SMEs for respective packages
• Responsible for working with Cognizant SMEs to develop the User Requirement Specifications and System Architectures for relevant work packages.
• Review / Prepare the design documentation for each package (includes URS, interface design, data architecture, system architecture, landscape design).
• Present the design in review meetings and obtain feedback. Work closely with stakeholders, EPCM and selected System Integrators to review detail design documents.

Procurement Phase Responsibilities

• Support the procurement activities by preparing tender documentation or SOW documentation and vendor selection.
• Handle vendor technical queries

Execution Phase Responsibilities

• Lead and manage the selected system integrator.
• Leading and driving a system integrator involves overseeing and guiding the integration process of various technologies and systems to achieve a unified and efficient solution.
• Provide clear direction and set objectives, ensuring alignment with the project master schedule.
• Driving the integration involves monitoring progress, resolving conflicts, and making timely decisions to keep the project on track.
• Monitoring performance, managing risks, and ensuring quality delivery..
• Design review, configuration standards, meeting with SI, approval
• Participate in Kick-off meeting by each system integrator.
• Review of Detail Design, layout drawings, data sheets , System architecture drawing, I/O Rack / slot / channel allocation list, Network address list, Interface specifications for 3rd party equipment & systems
• Organize Monthly governance meeting.
• Track Progress report/risk and issue register

Testing / Validation Phase Responsibilities

• Support development of a comprehensive validation plan specially for GMP systems
• Prepare System Risk Assessments
• Help to outline the qualification approach, including installation qualification, operational qualification, and performance qualification, to demonstrate that the system functions as intended and meets regulatory standards.
• Help defining scope for commissioning strategies, protocols, and acceptance criteria to verify that the system meets specified requirements.
• Witness and Sign-off of the IQ, OQ, IOQ

Requirements

• Experience in digital transformation, consulting, or related field
• Expertise of the pharmaceutical industry and regulatory requirements, including supply chain, manufacturing, quality, automation and validation
• Experience in project management and delivering complex projects
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, ability to communicate technical information to non-technical stakeholders
• Ability to work independently and as part of a team
• Possess the drive to do what it takes to deliver results and exceed customer expectations
• Experience with emerging technologies such as artificial intelligence and machine learning
• Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word, Visio, and PowerPoint.
• Familiarity with Agile methodology

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Job Descriptions:

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people
• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff

Job Requirements:

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours
• Clear verbal communication skills
• Organization skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends
• Obey the company's deployment at any time, and work on weekends and public holidays

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Responsibilities:

• Design and implement High Availability, Backup & Recovery solutions on Azure and AWS, and prepare comprehensive technical documentation.
• Manage large-scale infrastructure project implementations and deployments.
• Review Vulnerability Assessment and Security Assessment reports; propose and implement infrastructure solutions and provide recommendations to application teams.
• Ensure solution designs align with requirements for scalability, performance, and quality, in accordance with established service level agreements.
• Collaborate with product vendors for effective cloud solution deployment.
• Plan and conduct research on application technologies independently to support business objectives.
• Prepare documentation outlining the ideal future state of infra-architecture, identify current gaps, and define transition plans to bridge these gaps.

Job Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience as a Cloud Architect or in a similar role with substantial expertise in AWS and Azure.
• Strong analytical, problem-solving, and project management skills.
• Strong understanding of cloud and on-premises components.
• In-depth knowledge of security components (i.e. WAF, Jump Host, proxy, key vault, multifactor authentication, Endpoint Protection, IPS, Security Incident Management, etc.)
• Hands-on experience in implementing solutions on AWS and Azure.
• Hands-on experience in migrating on-premises infrastructure to cloud.
• Prior experience with GDC, GPC, GCC will be an added advantage.

Job Description:

• Design, develop, and maintain software applications using C++ on embedded platforms.
• Develop and integrate embedded devices with cloud platforms.
• Prepare comprehensive documentation, including Requirements Specification, Use Cases, and Design Documentation.
• Design software with a strong focus on object-oriented design principles and UML modeling.
• Implement multi-threading, socket programming, and serial/USB communication protocols.
• Participate in the full software development lifecycle, including planning, development, testing, and deployment.
• Work in an Agile Scrum environment, collaborating with cross-functional teams to ensure efficient project delivery.
• Communicate effectively within the team and with stakeholders to meet project requirements.

Job Requirements:

• Bachelor’s degree in Electrical/Electronics/Computer Engineering, Computer Science or a relevant discipline.
• Minimum 5 years of experience in object-oriented software development.
• Proficient in C++ programming on embedded platforms (e.g. QNX, Vxworks, Embedded Linux).
• Prior experience in Scrum AGILE methodology process is a plus.
• Prior experience with at least one full Software Development Lifecycle.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Self-motivated, independent and a good team player.

Job Description:

• Design, develop, and maintain software applications using C++ on embedded platforms.
• Develop and integrate embedded devices with cloud platforms.
• Prepare comprehensive documentation, including Requirements Specification, Use Cases, and Design Documentation.
• Design software with a strong focus on object-oriented design principles and UML modeling.
• Implement multi-threading, socket programming, and serial/USB communication protocols.
• Participate in the full software development lifecycle, including planning, development, testing, and deployment.
• Work in an Agile Scrum environment, collaborating with cross-functional teams to ensure efficient project delivery.
• Communicate effectively within the team and with stakeholders to meet project requirements.

Job Requirements:

• Bachelor’s degree in Electrical/Electronics/Computer Engineering, Computer Science or a relevant discipline.
• Minimum 5 years of experience in object-oriented software development.
• Proficient in C++ programming on embedded platforms (e.g. QNX, Vxworks, Embedded Linux).
• Prior experience in Scrum AGILE methodology process is a plus.
• Prior experience with at least one full Software Development Lifecycle.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Self-motivated, independent and a good team player.

Job Description:

• Analyze requirements, design, develop, and deliver complex enterprise applications using Java/JEE.
• Web programming on UNIX/Linux and Windows environments.
• Develop database applications and work with databases such as MySQL and PostgreSQL.
• Design software using object-oriented design principles and UML modeling.
• Engage in software modernization, containerization, and microservices architecture.
• Implement Agile development practices and continuous integration for project success.
• Produce and maintain software development lifecycle (SDLC) documentation, including Requirements Specifications, Use Cases, and Design Documentation.
• Apply knowledge of AWS ECS, Docker containerization, and DevOps practices to streamline development and deployment processes.
• Collaborate with the team to identify and resolve technical issues effectively.
• Write comprehensive unit tests and maintain code quality standards.

Job Requirements:

• Bachelor’s degree in Computer Science, IT or engineering with at least 5 years of relevant experience in software development.
• Proven experience with at least one complete software development lifecycle (SDLC), including the production of related documentation.
• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL.
• Strong knowledge and hands-on experience with Spring Framework and Spring Boot.
• Familiarity with Agile development methodologies and continuous integration practices.
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Self-motivated and a good team player.

Familiarity with one or more of the following technologies is an added advantage:

• Experience with Message Queues and/or Solace.
• Familiarity with Cloud Computing, including Kubernetes, Docker, AWS Services such as Amazon ECS Fargate, AWS RDS & AWS Lambda.
• Experience with Automatic Fare Collection (AFC) systems.
• Experience with Microsoft Active Directory.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and JSON.
• Experience with secure communication protocols such as SFTP and HTTPS.
• Familiarity with frameworks like Angular or equivalent.
• Experience with Java unit testing frameworks.

Job Summary:

We are seeking a dynamic and experienced D365 Pre-Sales Consultant to join our team. In this role, you will work closely with the sales and consulting teams to engage with prospective clients, understand their business requirements, and demonstrate how Microsoft Dynamics 365 can address their challenges.

Job Description:

• Collaborate with the sales team to understand client needs and identify opportunities for D365 solutions.
• Lead discovery sessions with clients to gather and document detailed business requirements.
• Build and maintain strong relationships with key stakeholders at prospective client organizations.
• Develop and present tailored Dynamics 365 solutions, addressing client-specific pain points.
• Create and deliver impactful presentations and product demonstrations to showcase the capabilities of D365.
• Customize demos and proof of concepts (PoCs) to align with specific client needs.
• Collaborate with the sales and technical teams to develop proposals and RFP responses that align with client requirements.
• Prepare detailed solution documentation, including cost estimates and project timelines.
• Stay up-to-date with the latest D365 features, capabilities, and industry trends.
• Provide technical advice and guidance to both clients and internal teams throughout the sales process.
• Collaborate with the implementation team to ensure a smooth transition from sales to project delivery.
• Analyze market trends and competitor offerings to strategically position D365 solutions.
• Provide regular feedback to product teams on client needs and market demands.

Job Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum 5 years of experience in pre-sales or consulting roles, focusing on Microsoft Dynamics 365.
• In-depth knowledge of Microsoft Dynamics 365 (e.g. CRM, ERP, Finance & Operations).
• Strong presentation and communication skills.
• Ability to translate complex technical concepts in a business context.
• Prior experience in developing proposals and responding to RFPs.
• Strong problem-solving skills and detail-oriented.
• Strong customer focus and relationship management skills.
• Highly motivated and results-oriented.

Job Description:

• Lead, manage, and ensure successful delivery of projects while maintaining adherence to principles, guidelines, and best practices.
• Design solutions that integrate effectively with existing systems, leveraging the most appropriate tools and technologies.
• Facilitate requirements workshops and bridge the gap between users and technology.
• Provide deep technical expertise to evaluate solution proposals and specifications.
• Collaborate with key stakeholders across various business units to understand business requirements and translate them into architectural specifications.
• To conceptualize and design the end-to-end architectural solutions by leveraging enterprise-wide technology and analytics platforms to implement effective IT solutions, ensuring alignment with business objectives.
• Resolve technical problems and constraints.
• Provide supervision and guidance to development teams.
• Continuously research emerging technologies and propose relevant changes.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Prior experience in solution architect role, with significant experience leading and facilitating solution conceptualisation sessions with business and technology stakeholders.
• Proficiency in software architecture principles, design patterns and best practices.
• Hands-on experience in designing and developing reusable components, microservices, containers and Kubernetes.
• Prior experience in Singapore payment systems will be an added advantage.
• Knowledge on OpenShift Container Platform is a plus.
• Knowledge on SWIFT architecture and its systems will be advantageous.
• Strong knowledge in coding languages (preferrably Java), various operating systems and databases.
• Proven experience in DevSecOps and CI/CD adoption and deployment.
• Certifications in relevant skills (e.g. project management, business analysis, AWS solution architect etc.) will be an added advantage.
• Prior working experience in project management and vendor management.
• Relevant knowledge in change management and business process improvement would be advantageous.
• Organized, able to work independently, and adaptable to working on various projects in a dynamic environment.
• Strong communication and interpersonal skills to work effectively with stakeholders.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Job Description

• To perform visual and dimensional inspections of products.
• Prepare of QC reports.
• Able to use basic measuring equipment/instrument such as Vernier Caliper, Micrometer, Thread Gauge, Pin Gauge.
• Required to work rotating night shift with night shift allowance provided

Pre-Requisites

• Min NTC / GCE ‘O’ Level / GCE ‘N’ Level
• Entry level candidates are welcome to apply.
• Able to interpret basic mechanical drawing.
• Proficient with Microsoft Excel.
• Ability to work independently or as part of a team.
• Able to communicate in simple English.
• 5.5 work day work week with overtime provided

Job Summary :

We are seeking a highly skilled Developer for the role of Project Manager - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development .

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

This position is assigned to Diplomatic Technology (DT) Office and crucial for the design, development, testing, and implementation of the Embassy’s applications and intranet web presence, with a special focus on AI systems development and integration. The incumbent will provide technical assistance and support for queries and issues related to developed applications, development of new applications, and SharePoint support for more than 300 customers and 21 agencies at the U.S. Mission in Singapore. Additionally, the incumbent will provide user training and augment the rest of the IT support staff as needed.

Key Responsibilities:

• Design, develop, test, and implement Embassy applications and intranet web presence, with a focus on AI systems development and integration.
• Provide technical assistance and support for developed applications.
• Develop new applications and provide SharePoint support.
• Offer user training and support IT staff as required.
• Ensure proper implementation of cybersecurity practices.
• Occasionally provide support at the Chief of Mission and Deputy Chief of Mission residences and VIP visit sites around the city.
• Work in server rooms with high voltage equipment and handle computer installations and office renovations.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

· Bachelor's degree in computer science, computer software engineering, information technology or host country equivalent, AND at least three (3) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment and release is required.

OR

· At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND at least five (5) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment, and release is required.

• Fluent in (speaking/reading/writing) English is required.
• In-depth knowledge of administrative duties for administering the latest Microsoft Windows Server, SharePoint, and Desktop operating systems.
• Advance knowledge in database design and development, Client/Server and Multi-tier architectures and Internet working operations and management; systems analysis/design techniques; telecommunications and management advisory services.
• Strong working knowledge of PowerApps, Power Automate, .NET, C#, Framework, AJAX, JavaScript, PHP, jQuery, XML, SharePoint API is required.
• In-depth knowledge of proper implementation of cybersecurity practices.
• Advance knowledge of Office Suite programs (e.g. Word, Excel, Outlook, Power Point, Share Point, etc)
• General experience in areas of end-user support in a Microsoft environment.
• Familiar with the planning, migration and operations for both on-premise and cloud only SharePoint configurations.
• Experience developing SharePoint applications using PowerApps and Power Automate workflows.
• Experience using SharePoint reusable components, publishing sites, add-ins and Frameworks.
• Good communication skills both verbally and in writing.
• Must have the ability in building solutions on Microsoft's SharePoint and/or O365 development platform required.
• Ability to analyze user requirements, plan strategies and manage multiple tasks/projects simultaneously.
• Ability to thoroughly document solutions via flow charts, review instructional manuals (for users or systems staff) and provide guidance as necessary.
• Ability to research current technologies and design practices to develop solutions.
• Must be able to lift up to 50 pounds consistently with or without a non-motorized lifting device.

Additional job details can be requested by emailing [email protected]

Please note:

· Emailed applications are no longer accepted.

· To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms

· To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by December 3, 2024.

Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

1.0 Technical and Support Duties

• Assists in the minor changes to business application forms and/or reports wherever possible and permissible in the systems.
• Notifies IS vendors of any malfunctioning of hardware or application under the agreed Service Level Agreement (SLA).
• Reviews reported application or system problems and resolve them on the spot if possible.
• Liaises with IS Manager on any IT audit matters.

2.0 Routine Duties

• Reviews automated backup logs and perform remediation when backup fail.
• Reviews antivirus alert notification and performs quick inspection on the reported user’s computer when needed.
• Reviews network Firewall logs and performs remediation when needed.
• Administrates and support Amadeus Integrated booking suite issues.

Performs any other duties as and when assigned by the IS Manager or Executive Assistant Manager.

Key Responsibilities

Perform engineering analysis under general supervision

Design or modify mechanical engineering layouts/schematics and/or detailed drawings/specifications of moderate scope under general supervision

Perform and document engineering tests under general supervision

Generate related alpha/gamma documentation for product release under general supervision

Coordinate the procurement and assembly of mechanical components/equipment and identify sources of critical parts and subsystems to resolve moderately complex technical issues

Troubleshoot a variety of mechanical problems of moderate difficultly under general supervision

Implement concepts of moderate product issues and mechanical solutions of moderate difficulty

May be responsible for the design, development and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies and final assemblies throughout the product life cycle

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Job Description :

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

Job Requirements :

• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• Work shifts, weekends and public holidays are acceptable
• Can accept fast pace, high intensity work environment

Job Description

Overall Responsibility:-

Technical Sales Engineer primarily responsibility is to achieve the sales revenues set by the company or exceed the sales revenues agreed upon. Develop new customers while maintaining a good relationship with the existing customers. Maximize profitability in preparing costing prior to quoting to the customers.

Key Areas of Responsibility:-

1. The Sales Executive key roles and responsibility is to solicit for sales of M&D product and services in your assigned market and customers including the final collection of any monies owing to the company.

2. You are to develop new accounts and grow the market shares of existing customers.

3. Formulate sales strategies to meet company's growth direction and plan for annual sales revenues.

4. To regularly report the sales activities and market intelligence to the immediate supervisor regarding customers and competitors movement.

5. Handle all customers issues related to technical specifications, quality and delivery diligently and feedback to the management and/or suppliers for immediate action when necessary

6. Constantly working very closely with the production, quality control team and customers to bridge the understanding in manufacturing capabilities, production costing and delivery issues

7. Provide technical support/design matters and advise costing to other Account Manager when necessary

8. The jobs responsibility may change from time to time to be determined by the company

Job Summary:

We are seeking a dynamic and experienced D365 Pre-Sales Consultant to join our team. In this role, you will work closely with the sales and consulting teams to engage with prospective clients, understand their business requirements, and demonstrate how Microsoft Dynamics 365 can address their challenges.

Job Description:

• Collaborate with the sales team to understand client needs and identify opportunities for D365 solutions.
• Lead discovery sessions with clients to gather and document detailed business requirements.
• Build and maintain strong relationships with key stakeholders at prospective client organizations.
• Develop and present tailored Dynamics 365 solutions, addressing client-specific pain points.
• Create and deliver impactful presentations and product demonstrations to showcase the capabilities of D365.
• Customize demos and proof of concepts (PoCs) to align with specific client needs.
• Collaborate with the sales and technical teams to develop proposals and RFP responses that align with client requirements.
• Prepare detailed solution documentation, including cost estimates and project timelines.
• Stay up-to-date with the latest D365 features, capabilities, and industry trends.
• Provide technical advice and guidance to both clients and internal teams throughout the sales process.
• Collaborate with the implementation team to ensure a smooth transition from sales to project delivery.
• Analyze market trends and competitor offerings to strategically position D365 solutions.
• Provide regular feedback to product teams on client needs and market demands.

Job Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum 5 years of experience in pre-sales or consulting roles, focusing on Microsoft Dynamics 365.
• In-depth knowledge of Microsoft Dynamics 365 (e.g. CRM, ERP, Finance & Operations).
• Strong presentation and communication skills.
• Ability to translate complex technical concepts in a business context.
• Prior experience in developing proposals and responding to RFPs.
• Strong problem-solving skills and detail-oriented.
• Strong customer focus and relationship management skills.
• Highly motivated and results-oriented.

Job Description:

Cloud Infrastructure & Operations:

• Implement robust solutions on AWS using services such as EC2, Lambda, VPC, S3, RDS, and Document DB.
• Manage infrastructure changes via IaC (Terraform), to create scalable environments with EC2, ALB, NLB, EBS, and EFS.
• Migrate workloads to AWS, ensuring seamless transitions.
• Automate deployments and ensure data resilience using Python, shell scripting, and AWS SSM.
• Implement monitoring, alerting, and security measures with CloudWatch, SNS, CloudFront, and WAF.
• Utilize Python, shell scripting, Bash, and PowerShell for deployment automation, data resilience, and system administration.
• Administer Linux and Windows environments, ensuring optimal performance and security.
• Support incident management and participate in on-call rotation duties.

Collaboration & Continuous Improvement:

• Work with clients and internal teams to understand requirements and deliver customized AWS solutions.
• Collaborate on CI/CD pipelines using tools like GitHub, Terraform, Jenkins, and AWS services.
• Maintain comprehensive documentation and stay updated with industry trends.
• Collaborate in an agile environment to deliver high-quality work.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or related fields.
• 5 to 10 years of experience with core AWS services, such as IAM, networking, security, and operations.
• Experience with infrastructure-as-code tools, such as Terraform, with a clear understanding of infrastructure pipeline concepts.
• Strong understanding and experience in building systems using AWS compute services such as EC2, and serverless platforms such as AWS Lambda.
• Proficiency in at least one programming language, such as Bash and Python with additional expertise in Linux administration, Windows, and shell scripting.
• Strong understanding of both relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Document DB, Mongo DB).
• Prior experience implementing AWS database solutions, such as RDS, DynamoDB, or Aurora.
• Familiarity with network protocols, IP networking, and network troubleshooting.
• Strong understanding of security best practices and a commitment to integrating them into daily tasks and projects.
• Excellent problem-solving skills and the ability to work under pressure to troubleshoot and resolve complex issues.
• Excellent communication skills, both spoken and written, for effective collaboration with cross-functional teams.
• Self-drive to learn, improve, and succeed, with a keen eagerness to embrace challenges.

Preferred Qualifications:

• Proven track record of managing large-scale infrastructure in cloud environments like AWS with Terraform.
• AWS technical certification, such as the AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator.
• Prior experience working on collaborative projects with distributed teams and working with agile methodologies such as Scrum.
• Willingness to stay up-to-date on key AWS technologies and innovations.

Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.