Job Highlights

• Friendly and positive working environment & work life balance
• Good Location Stations- CBD area and nearly MRT
• Genuine Career Growth & Competitive Medical Benefits
• Immediate Hiring and Full-time permanent job role
• NO OVERTIME AND NIGHT SHIFT

Job Description

Responsibilities

• Responsible for the aspects of the day-to-day operations of the e-commerce platform including but not limited to user experience, order fulfillment, customer service.
• Listening to clients’ concerns and handling complaints and returns
• Consolidate clients' feedback such as technical issues or any other requests then report to the relevant department accordingly.
• Keep track of clients’ membership status, order status and prepare agreements/ contracts.
• Manage and consolidate clients’ profiles, reports, orders and other required information.
• Provide professional service and advice to achieve customer satisfaction throughout the whole transaction.
• Notify clients of any change of policy.
• Keep clients updated on the latest promotion, latest services, latest features, etc.
• Explore and experiment with new digital features of the company’s new E-commerce platform.

Requirements:

• Ability to speak Mandarin to handle our Chinese-speaking customers
• Analytical, data-driven person with strong problem-solving skills.
• Have prior experience running online marketplaces
• Ability to work in a team setting
• Proactive and able to learn new knowledge.
• GCE A level or above with 1 years of experience in customer service
• fresh grade also welcome and

Additional Information:

Working hour: Mon-Fri (9 am-6 pm / office)

Every alternative Saturday 09:00-13:00( WFH) , Only require you to be at work on Saturdays if necessary.

Working Location:

• Orchard MRT

Salary Range:

Negotiable based on candidates' actual working experience.

Kindly indicate your availability for work commencement, the reason for leaving, expected salary, Birthday etc.

We regret that only shortlisted applicants will be notified.

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

An operations supervisor plays an important part in a business' operations, as it's the role that oversees functional details to maximize the chances of success. A good operations supervisor with advanced skills has the potential to improve the business' operational efficiency, boost its market performance, and facilitate growth. If you have an interest in an operations supervisor career, it's important to understand the responsibilities of this role.

• Monitor departmental efficiency. An operations supervisor monitors the efficiency of the company's departments and conducts performance reviews for each employee in that department. They devise and apply methods to improve this efficiency, such as data analysis procedures and customer service training.
• Track key performance indicators (KPIs). Operations supervisors establish and track KPIs across the company's departments, including in those of IT, accounting, and customer care. They also evaluate operations reports from each department and make recommendations for improvement where necessary.
• Examine operational compliance. Operations supervisors ensure the business remains compliant with operational policies and industry and government regulations. They record and investigate any breaches and, if necessary, file a complaint to the relevant company executive or government body.
• Train and supervise employees. An operations supervisor provides basic training and supervision in operations to the company's employees. They ensure staff can perform various technical skills and provide feedback on how they can improve their capabilities and performance.
• Prepare and submit operational reports. Operations supervisors create reports highlighting the status and performance of the company's operations and present these to the company's executives. They include proposals for improving operational and departmental performance.
• Oversee the company's operations inventory. The operations supervisor manages the company's operations inventory and ensures there's sufficient stock to facilitate operations. They sometimes undertake general office management and administration duties.
• Supervise routine operations. An operations supervisor manages day-to-day departmental operating processes. They delegate tasks, aiming to boost performance to facilitate company growth.
• Produce operational and departmental budgets. The operations supervisor prepares budgets for each operation in the various departments. They ensure spending remains within budget and recommend methods to help the company remove unnecessary costs.

Responsibilities

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Position Overview: We are seeking a detail-oriented and patient individual to join our team as a Accountant Assistant. This role is ideal for someone with basic financial knowledge and a strong sense of responsibility. Proficiency in Chinese (Mandarin) is required for this position.

Key Responsibilities

----Reconciliation & Transactions:

• Perform daily, weekly, and monthly reconciliations of cash and bank accounts.
• Identify and resolve discrepancies in financial records and bank accounts.
• Ensure all transactions are recorded accurately and in a timely manner.
• Assist in maintaining and updating financial records and documentation
• 
  
• ----Administrative Support:
  • Provide support to the finance team in preparing reports and documents.
  • Assist in filing and organizing financial paperwork.
  • 
    
  • ----Compliance:
  • Ensure compliance with company policies and financial regulations.
  • Maintain confidentiality of financial information.

Qualifications:

• Basic knowledge of finance or accounting principles.
• 1-2 years of relevant administrative work experience.
• Strong attention to detail and a high level of accuracy.
• Patience and the ability to work under pressure.
• Proficiency in Chinese (Mandarin) is required.
• Previous experience in an accountant/ casher or finance-related role is a plus.
• Good communication and interpersonal skills.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Operations Engineer to support our client in Singapore which is a top global investment bank.

• Possess at least 3 years of relevant VMware experience
• Experience in VMware Horizon and VCentre is required
• Proficiency in troubleshooting VDI performance and connectivity issues.
• Strong understanding of ITIL frameworks, including incident, problem, and change management.
• ⁠Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
• ⁠Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
• ⁠Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
• ⁠
• ⁠Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
• ⁠Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
• ⁠Knowledge of monitoring tools such as VMware vROps or similar.
• ⁠Understanding of storage technologies, including SAN and NAS, in relation to VDI.
• Experience in Powershell Scripting will be an advantage
• Willing to do weekend work on Sat and Sun, once a month on rotational basis.

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Job Responsibilities:

• To be involved in the planning and execution of civil and structural engineering works.
• Assist Management in monitoring and managing the day-to-day operation of the projects.
• To prepare method of statement, construction sequencing, sketches, and other technical submissions.
• To monitor the execution of the site works. To review and further develop the method and/or sequence of the works to ensure safety and efficiency.
• To assist in the preparation of RA/SWP and other safety documents.
• To collaborate with peers, and to liaise with trade contractors, clients and consultants and ensure timely delivery of quality services.
• To prepare Inspection and Test Plan, and conduct inspection and check on works performed.
• Check the drawings discrepancies and conduct field verification and submit technical clarification to the clients and consultants. Ensure updated drawings including shop drawings are used by the site team in a timely manner.
• Prepare site record and submit to office in a timely manner.
• Undertake ad-hoc duties as assigned by the management.

Requirements:

• Candidate must possess at least a bachelor’s degree in engineering (Civil) or equivalent from a recognized University accredited with the Professional Engineers Board, Singapore.
• Preferably with design, consulting experience and Improvement works to Surface Car Parks.
• Conversant with Eurocode or Local codes and regulations as well as submission procedures.
• Well knowledge in CAD, BIM and other Civil Engineering software is necessary.
• Good project management and ability to work independently and under pressure to meet tight schedules.
• Proficient in MS office applications and keen to learn new things.
• Good communication skills and able to interact with people of all levels and teamwork.
• Candidates with more years of experience may be considered for a senior role.

Roles & Responsibilities

• Draft and compile comprehensive tender documents including specifications, drawings, and scope of work.
• Conduct detailed cost estimations and evaluate tenders to ensure competitive and accurate bids.
• Manage contract agreements and ensure compliance with contractual terms.
• Develop detailed quotations for clients, ensuring accuracy and alignment with project requirements.
• Verify that all required documentation is complete and submitted in a timely manner to meet deadlines.
• Monitor and manage project costs to avoid overspending and ensure financial efficiency.
• Develop and manage project budgets, ensuring they align with financial constraints and objectives.
• Evaluate price comparisons and prepare summaries to support cost control measures.
• Draft and process variation orders for changes in project scope or requirements.
• Generate and submit monthly progress reports to support progress payment claims and project tracking.
• Assess and negotiate with proposed subcontractors in consultation with the project manager, ensuring cost-effectiveness and quality standards.
• Manage and finalize accounts for both main and subcontractors, ensuring all financial obligations are met and discrepancies resolved.
• Participate in project meetings as required, providing input on cost-related issues and project progress.
• Perform other duties as assigned, which may include ad-hoc tasks and responsibilities related to project cost management.
• Liaise with Engineers and Managers regarding their purchasing requirements.
• Source and negotiate for equipment and supplies.
• Evaluate suppliers based on quality standards, delivery, and prices.
• Process purchase requisitions and create purchase orders.
• Provide administrative support as assigned.
• Coordinate with the Surveyor to prepare topographical survey drawings and As-built drawings.
• Collaborate with the Project Manager and Engineers to prepare shop drawings and 3D models based on site conditions.
• Calculate the quantity of materials and equipment needed for the site.
• Prepare Electrical shop drawings, SLD (Single Line Diagram) drawings, PA system, and Fire Alarm drawings for the M&E team.
• Prepare shop drawings and 3D models for fabrication work, including calculating the required materials.

Job Requirements:

• Proficiency in Microsoft Excel, Word, Power Point & AutoCAD drafting.

Job Responsibilities:

Project Delivery: Ensure the project is completed on or ahead of schedule while meeting all client expectations. Manage the overall delivery and maintain high standards throughout the project lifecycle.

Resource Allocation: Assign and manage resources effectively to ensure work is completed within budget, on time, and to quality and regulatory standards. Set and monitor daily, weekly, and long-term project goals to guide workflow and progress.

Specialist Function Management: Oversee the specialist functions of design, engineering, procurement, and construction. Coordinate the interaction of various disciplines and manage multiple work streams to ensure seamless integration and execution.

Progress Monitoring: Regularly review progress against plans, contractual arrangements, and delivery milestones. Ensure adherence to schedules, quality, and cost estimates, and implement effective remedial actions when deviations occur.

Financial Management: Oversee contract management, commercial and financial risk, and accurate forecasting of costs and revenues. Take corrective actions as necessary and work within reporting frameworks to maximize project profit margins.

Risk Management and Compliance: Lead risk management, compliance, and auditing efforts. Ensure all legislative, pre-contract, and commercial obligations are met, including adherence to the relevant Building Code.

Stakeholder Management: Develop and maintain beneficial relationships with clients, subcontractors, the community, and other external parties. Ensure active engagement and address stakeholder concerns effectively.

People Management: Monitor and manage staff and labor resourcing to achieve project targets. Supervise the workforce, including subcontractors, and foster a high-performance team with positive employee relations.

Business Development and Improvement: Contribute to new business opportunities and continuous improvement initiatives. Participate in broader business activities to support organizational growth and efficiency.

Resource Coordination: Collaborate with headquarters and site teams to secure the necessary resources for successful project execution.

Project Management Team Organization: Establish and organize a competent project management team. Develop and implement effective project management plans to ensure successful construction execution.

Adherence to Policies: Perform all duties in accordance with the company's policies, processes, systems, and procedures. Ensure compliance with internal and external reporting requirements.

Requirements:

• Holds a Recognized Degree in Civil Engineering or equivalent degree.
• Minimum five (5) years of experience in construction industry.
• Possess effective time-management skills to meet deadlines and planned deliverables.
• Candidate must possess at least a bachelor’s degree in engineering (Civil) or equivalent from a recognized University accredited with the Professional Engineers Board, Singapore.
• Preferably with design, consulting experience and Improvement works to Surface Car Parks.
• Conversant with Local codes and regulations as well as submission procedures.
• Well knowledge in CAD, BIM and other Civil Engineering software is necessary.
• Good project management and ability to work independently and under pressure to meet tight schedules.
• Proficient in MS office applications and keen to learn new things.
• Good communication skills and able to interact with people of all levels and teamwork.
• Candidates with more years of experience may be considered for a senior role.

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman
• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline
• Must have professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with automation scripting (i.e. Python and shell scripts)
• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated

GitHub, Jenkins/ Ansible, Jfrog, Nexus, SonarQube and AWS Services
● Must have relevant DevOps experience
● Hands-on experience working on AWS
● Hands-on experience with containerization using Docker, and Kubernetes
● Good understanding of virtualization and networking concepts
● Hands-on experience with configuration management systems such as Terraform, Packer and Ansible
● Hands-on experience with production deployments such as Kubernetes and automating provisioning with IaC best practices.
Hands-on experience in linux server administration, and shell scripting with Bash, and good to have other scripting languages.
● Knowledge in system architecture is a plus
● Has knowledge with tools such as Prometheus, Thanos, Grafana, ELK
● Experience with highly scalable distributed systems
● Breadth of knowledge - OS, networking, distributed computing, cloud computing
● Manage the operations of cloud infrastructure and application services
● Strong technical aptitude including excellent troubleshooting and communications skills
● Good understanding and working knowledge of Agile projects such as SCRUM and KANBAN

Job Responsibilities:

Project Delivery: Ensure the project is completed on or ahead of schedule while meeting all client expectations. Manage the overall delivery and maintain high standards throughout the project lifecycle.

Resource Allocation: Assign and manage resources effectively to ensure work is completed within budget, on time, and to quality and regulatory standards. Set and monitor daily, weekly, and long-term project goals to guide workflow and progress.

Specialist Function Management: Oversee the specialist functions of design, engineering, procurement, and construction. Coordinate the interaction of various disciplines and manage multiple work streams to ensure seamless integration and execution.

Progress Monitoring: Regularly review progress against plans, contractual arrangements, and delivery milestones. Ensure adherence to schedules, quality, and cost estimates, and implement effective remedial actions when deviations occur.

Financial Management: Oversee contract management, commercial and financial risk, and accurate forecasting of costs and revenues. Take corrective actions as necessary and work within reporting frameworks to maximize project profit margins.

Risk Management and Compliance: Lead risk management, compliance, and auditing efforts. Ensure all legislative, pre-contract, and commercial obligations are met, including adherence to the relevant Building Code.

Stakeholder Management: Develop and maintain beneficial relationships with clients, subcontractors, the community, and other external parties. Ensure active engagement and address stakeholder concerns effectively.

People Management: Monitor and manage staff and labor resourcing to achieve project targets. Supervise the workforce, including subcontractors, and foster a high-performance team with positive employee relations.

Business Development and Improvement: Contribute to new business opportunities and continuous improvement initiatives. Participate in broader business activities to support organizational growth and efficiency.

Resource Coordination: Collaborate with headquarters and site teams to secure the necessary resources for successful project execution.

Project Management Team Organization: Establish and organize a competent project management team. Develop and implement effective project management plans to ensure successful construction execution.

Adherence to Policies: Perform all duties in accordance with the company's policies, processes, systems, and procedures. Ensure compliance with internal and external reporting requirements.

Requirements:

• Holds a Recognized Degree in Civil Engineering or equivalent degree.
• Minimum fifteen (15) years of experience in construction industry.
• Possess effective time-management skills to meet deadlines and planned deliverables.
• Candidate must possess at least a bachelor’s degree in engineering (Civil) or equivalent from a recognized University accredited with the Professional Engineers Board, Singapore.
• Preferably with design, consulting experience and Improvement works to Surface Car Parks.
• Conversant with Local codes and regulations as well as submission procedures.
• Well knowledge in CAD, BIM and other Civil Engineering software is necessary.
• Good project management and ability to work independently and under pressure to meet tight schedules.
• Proficient in MS office applications and keen to learn new things.
• Good communication skills and able to interact with people of all levels and teamwork.
• Candidates with more years of experience may be considered for a senior role.

StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.

We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.

At Starvision, we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.

Job Description:

• Provide Pre-Sales and After Sales Supports on the Products developed by the Company
• Provide Good Support and Training to Customers on the usage of Application Systems developed and Implemented by the Company
• Provide Support and act as an Associate Consultant for the Implementation of Application Software System to new Customers.
• Provide 1st line technical support, diagnosis of the problem reported by customer and fix issues if possible. Otherwise file Problem issues ticket with detailed descriptions for bugs fixing by developer.
• Support team members in the continuous effort to enhance and upgrade existing Applications to support changes in the business environment
• Assist in project management, product development, implementation, testing, support and maintenance of software applications
• Meet performance (SMART) goals and objectives set by upper management
• Report on the progress of goals and objectives
• Monitor performance progress with management

Qualifications & Experience:

• Diploma,Higher NITEC or equivalent in Finance, Information technology, Computer Studies
• Ability to respond rapidly and professionally to problems originating from customers
• Possess strong analytical and problem solving skills with excellent communication skills
• Ability to work independently with minimum supervision
• Knowledge in Financial Accounting, MS .net or SQL environment an added advantage

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Contribute to strategic decisions around the future direction of Ideku’s products.

Requirements:

• Bachelor’s degree in marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Excellent communication skills, both written and verbal, with the ability to effectively present ideas and influence stakeholders.
• Proven leadership experience, with the ability to inspire and motivate team members to achieve results.
• Creative thinking and problem-solving skills, with a keen eye for detail and a passion for innovation.
• Results-oriented mindset with a focus on driving measurable outcomes and continuous improvement.
• Up-to-date with the latest trends and best practices in online marketing and measurement.

● Diploma, Bachelor’s degree or relevant qualifications in STEM, such as engineering or computer science.
● Must have experience as a full stack engineer building large-scale software applications.
● Advanced knowledge of front-end languages and frameworks including JavaScript, NextJS, React, Mantine, React-Query and Playwright.
● Good communication skills.
● Developing software in the cloud particularly with AWS.
● Experience developing RESTful and websockets APIs with NodeJS and ExpressJS, Python and FastAPI.
● Competent in both SQL and NoSQL databases such as PostgreSQL and MongoDB.
● Familiar with deploying and maintaining AWS infrastructure using Terraform and Terragrunt
Preferred Requirements
● Interest in learning, adopting and championing new technologies.
● Employs and advocates for good programming practices such as clean code, pair programming TDD and BDD.
● Experience working with micro-services.
● AWS Certifications.
● Working in an Agile environment.
● Familiar with cloud-native communication protocols such as gRPC.
● Familiar with event-driven architecture and publish-subscribe protocols such as AMQP.
● Able to lead new projects from conceptualisation to delivery.
● Breakdown high-level product requirements into functional tasks for implementation.
● Familiar with DevOps operations and troubleshooting microservices

Overseeing and managing the day-to-day operations of the human resources and administrative functions within the organization. This role supports the development and implementation of HR strategies, manages administrative processes, and ensures compliance with company policies and employment regulations.

• Oversee daily administrative operations, including office supplies, vendor management, and facility maintenance.
• Supervise administrative staff to ensure efficient office management.
• Manage budgets for HR and administrative functions, ensuring cost-effective operations.
• Review and approve administrative expenses and purchase requests.
• Oversee onboarding and orientation programs to ensure a seamless integration of new employees.
• Ensure adherence to local labor laws and company policies.

1. Key Responsibilities:

Customer Relationship Management:

• Serve as the primary point of contact for customers during the entire project lifecycle.
• Build strong, lasting relationships with clients, understanding their needs and expectations.
• Provide regular project updates, managing customer expectations and handling issues effectively.

Project Planning and Execution:

• Develop project plans, including timelines, resource allocation, and budgets, tailored to the customer’s requirements.
• Define project scope, deliverables, milestones, and objectives in collaboration with clients and internal teams.
• Coordinate with sales, technical, and support teams to ensure that all project requirements are clearly understood and met.

Cross-functional Team Coordination:

• Lead and coordinate internal teams (e.g., development, design, testing, support) to ensure timely delivery of the project.
• Ensure all team members are aligned on project goals, timelines, and client expectations.
• Manage dependencies across teams and departments to ensure smooth project execution.

Customer Training and Support:

• Ensure customers are adequately trained on the solution, including product functionality and best practices.
• Provide hands-on support and guidance during the implementation phase to ensure a smooth transition.

Quality Assurance and Delivery:

• Ensure that deliverables meet quality standards and customer expectations.
• Manage customer feedback and ensure any necessary adjustments are made.
• Ensure projects are delivered on time, within scope, and within budget.

Post-Project Handover:

• Manage the transition from project completion to ongoing support and maintenance.
• Ensure that the customer is satisfied with the outcome and follow up to address any issues after go-live.

Qualifications and Skills:

• Diploma’s or Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• 3-5 years of experience in customer-facing project management roles, ideally in a technology or SaaS environment.
• Proven experience in managing customer projects with a strong focus on delivering quality outcomes.
• Basic understanding of technical concepts related to software, cloud platforms, integrations, and IT systems.
• Exceptional communication and interpersonal skills to engage with clients and internal teams effectively.
• Strong problem-solving, organizational, and multitasking abilities.
• Excellent time management skills with the ability to prioritize and manage multiple projects simultaneously.
• Customer-focused attitude with a passion for ensuring client satisfaction and project success
• Experience working in a specific industry (e.g., enterprise software, cloud solutions, data analytics) is a plus.
• Occasional travel may be required to client sites, depending on project needs.

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Job Description: Logistics Executive

Work Location:Singapore

Reporting Structure:Direct report to Group SCM Head; functionally reports to Logistics Manager who are based in Durapower-Suzhou.

Roles & Responsibilities:

• Review logistics and product information, develop logistics plans, and select transport modes.
• Prepare customs documents and coordinate with customs for smooth clearance.
• Analyse logistics costs, optimize channels, and manage carrier relationships.
• Manage warehouse operations, ensure accurate inventory, and track shipment progress.
• Address logistics issues promptly to enhance customer satisfaction.
• Analyse logistics efficiency and recommend improvements.

Job Requirements:

• Diploma in Logistics Management, or related fields
• Minimum of 3-5 years in international logistics. Experience with batteries and related goods is a plus but not a must. Some knowledge of Dangerous Goods (DG).
• Familiar with trade processes, including procurement workflows (PR/PO), BOM verification, order fulfillment, freight coordination, and ensuring compliance in product delivery.
• Proficient in ERP systems and office software. Good communication and coordination skills.
• Familiarity with international trade terms and logistics policies, particularly use-case for battery transport, is advantageous.
• Bilingual in both Mandarin and English to liaise with Durapower-Suzhou colleagues

Responsible for providing on-site technical support, troubleshooting, and maintenance for IT systems, hardware, and software. This role involves frequent travel to client or company sites to ensure systems are operational and optimized. The engineer will also assist in deploying new technologies, conducting system upgrades, and providing end-user training where required.

• Provide on-site support for hardware and software issues, including desktops, laptops, printers, and network devices.
• Diagnose and resolve technical problems promptly, minimizing downtime for end users.
• Install, configure, and test IT hardware and software as per company or client standards.
• Assist with the setup and installation of servers, routers, switches, and other network equipment.
• Conduct on-site rollouts for new IT projects, including device imaging, software deployment, and system upgrades.
• Conduct routine checks on IT infrastructure, ensuring optimal performance and identifying potential issues.
• Document common user issues and solutions for knowledge-sharing purposes.
• Maintain accurate records of on-site visits, tasks performed, and issues resolved.

We are seeking a motivated and experienced BD Executive with a strong background in B2B within the Food and Beverage (F&B) industry. As a BD Executive, you will be responsible for driving business growth, building strong relationships with clients in the F&B sector, and meeting or exceeding sales targets. Non-F&B industry but with B2B experience will be considered.

1. Job Descriptions:

• Identify and prospect potential B2B clients in the F&B industry, targeting key decision-makers and stakeholders such as restaurants, cafes, hotels, and food service providers.
• Conduct thorough market research to understand client needs, industry trends, and competitor activities within the F&B sector.
• Build and maintain a robust sales pipeline, managing leads and opportunities effectively to maximize sales potential.
• Develop and execute effective sales strategies and customized proposals that align with the unique requirements of F&B clients.
• Present and demonstrate product/service offerings specifically tailored to the needs of F&B businesses, highlighting their benefits and addressing industry-specific pain points.
• Negotiate pricing, terms, and contracts with F&B clients, aiming for favourable outcomes while maintaining profitable margins.
• Collaborate closely with cross-functional teams, including marketing, product, and customer service, to ensure seamless customer experience and successful implementation of solutions in the F&B industry.
• Regularly monitor and report on sales activities, performance, and market insights within the F&B sector to sales management.
• Foster and nurture long-term relationships with F&B clients, providing exceptional customer service and support to maximize client satisfaction and loyalty.
• Stay updated on F&B industry trends, market dynamics, and competitive landscape to identify new business opportunities and maintain a competitive edge.

2. Job Requirements:

• Proven track record in B2B sales within the F&B industry, demonstrating success in selling to restaurants, cafes, hotels, or food service providers.
• Strong understanding of the F&B industry, including its unique challenges, trends, and customer preferences.
• Excellent communication and presentation skills, with the ability to effectively convey the value of products/services to F&B clients.
• Demonstrated ability to meet or exceed sales targets and drive revenue growth in the F&B sector.
• Self-motivated and results-driven, with the ability to work independently and as part of a team.
• Strong negotiation and closing skills, with a focus on delivering win-win outcomes for both the company and F&B clients.
• Proficient in using CRM systems and sales tools to manage and track sales activities within the F&B industry.
• Adaptability to a fast-paced and dynamic F&B industry environment, with the ability to prioritize and manage multiple tasks effectively.
• Diploma's degree in Business, Marketing, or a related field is preferred.
• Willingness to travel for client meetings and industry events within the F&B sector as required.

Data Entry cum admin assistant roles and Responsibilities include providing administrative support to ensure efficient operations in the Company.

Job Responsibilities:

· Answer all enquiries via social media, phone call

· Entering of Data Entry, preparation and generation of cost and manpower report

· Liaising with respective government agencies

· Assist with Management on any ad-hoc duties

. Working hours: Monday to Saturday (8.30am to 5.30pm) with Alternate Saturday off

Job Requirement:

1. Minimum GCE ‘O’ Levels with working experience

2. Experience in data entry would be an advantage

3. Proficient in Microsoft Office & outlook

4. Good interpersonal and communication skills

5. Organised, self-driven, resourceful, fast learner

As a Senior Consultant, Operational Technology (OT) Security, you will be responsible to establish thought leadership, pursue opportunities and deliver projects in emerging domains. Current topics of interest includes security for Cyber Physical Systems (Including Operation Technology(OT)/Industrial  Control Systems (ICS), 5G use cases and IoT), Data Protection (including Post-Quantum Security), AI for Cybersecurity and Cybersecurity for AI. You will also be responsible for the joint research lab partnering Institutes of Higher Learning to conduct research and development in next-generation cyber security technologies.

You will play a pivotal role in advancing our organization's R&D initiatives by identifying vulnerabilities, developing cutting-edge solutions, and collaborating with cross-functional teams to ensure robust OT security strategies. You should expect to take on a role that leads technical and project management of OT/ICS security project delivery or play an active role in pursue and response to new OT/ICS security opportunities (depending on alignment to candidate profile) too.

What will you do?

• Play a technical role in OT/ICS security consultancy projects.
• Take on the responsibility to independently manage and deliver OT/ICS security projects. Typically for projects dealing with advanced/critical systems or projects that takes on the OT/ICS Security workstream of a larger new site construction project.
• Perform technical management and project management aligned to best practices of project management, OT/ICS security and systems engineering for complex/critical systems.
• Take and lead and own the planning and execution of the project delivery
• Key point of contact for the project overall with a focus on stakeholder management.
• Responsible to drive the coordinate of activities in complex project environment to execute the project and project plans
• Ensure smooth and proper integration of the OT/ICS security project workstream activities with the technical and non-technical workstreams activities in the larger construction/development project
• Complement the OT/ICS Security technical specialist and take on part of the technical work scope in the project execution as needed
• Play an active role in pursue and response to new OT/ICS security opportunities when necessary
• Play an active role and work with various parties involved for business development, outreach, technical pre-sales and thought leadership relating to OT/ICS security.
• Coordinate with various parties involved to develop project proposals, plans and budget in response to opportunities.
• Keep in touch with trends and market offerings in OT/ICS security domain
• Take on a commercial perspective regarding go-to-market for transiting R&D topics to commercial offerings
• Play a key role in developing programme plans in emerging technology domain of interest (OT/ICS Security)
• Participate in engagements relating to commercializing and go-to-market in emerging technology domain of interest (OT/ICS Security)
• Drive clear results of projects in alignment with strategy and vision
• Identify external collaborators (for funding, co-innovation, go-to-market and etc.) in alignment with strategy and vision

Roles & Responsibilities

Technician Responsibilities:

• Inspecting, analyzing, and troubleshooting systems and equipment.
• Carry out troubleshooting and minor repairs to building works and M&E works including air-conditioning, electrical, plumbing and fire protection system.
• Involved in coordination and supervisor of construction works
• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned
• Responsible for effective site management which include safety inspection and quality control of materials and plants on site
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.

Technician Requirements:

• Any Degree
• Experience as a technician.
• Ability to multitask and liaise with professionals in different fields.
• Ability to explain problems simply and clearly.
• Proficiency in MS Office.
• Ability to understand verbal and written instructions.
• Ability to follow health and safety regulations.
• Excellent mathematical and problem-solving skills.

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.