IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

1. Key Responsibilities:

Customer Relationship Management:

• Serve as the primary point of contact for customers during the entire project lifecycle.
• Build strong, lasting relationships with clients, understanding their needs and expectations.
• Provide regular project updates, managing customer expectations and handling issues effectively.

Project Planning and Execution:

• Develop project plans, including timelines, resource allocation, and budgets, tailored to the customer’s requirements.
• Define project scope, deliverables, milestones, and objectives in collaboration with clients and internal teams.
• Coordinate with sales, technical, and support teams to ensure that all project requirements are clearly understood and met.

Cross-functional Team Coordination:

• Lead and coordinate internal teams (e.g., development, design, testing, support) to ensure timely delivery of the project.
• Ensure all team members are aligned on project goals, timelines, and client expectations.
• Manage dependencies across teams and departments to ensure smooth project execution.

Customer Training and Support:

• Ensure customers are adequately trained on the solution, including product functionality and best practices.
• Provide hands-on support and guidance during the implementation phase to ensure a smooth transition.

Quality Assurance and Delivery:

• Ensure that deliverables meet quality standards and customer expectations.
• Manage customer feedback and ensure any necessary adjustments are made.
• Ensure projects are delivered on time, within scope, and within budget.

Post-Project Handover:

• Manage the transition from project completion to ongoing support and maintenance.
• Ensure that the customer is satisfied with the outcome and follow up to address any issues after go-live.

Qualifications and Skills:

• Diploma’s or Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• 3-5 years of experience in customer-facing project management roles, ideally in a technology or SaaS environment.
• Proven experience in managing customer projects with a strong focus on delivering quality outcomes.
• Basic understanding of technical concepts related to software, cloud platforms, integrations, and IT systems.
• Exceptional communication and interpersonal skills to engage with clients and internal teams effectively.
• Strong problem-solving, organizational, and multitasking abilities.
• Excellent time management skills with the ability to prioritize and manage multiple projects simultaneously.
• Customer-focused attitude with a passion for ensuring client satisfaction and project success
• Experience working in a specific industry (e.g., enterprise software, cloud solutions, data analytics) is a plus.
• Occasional travel may be required to client sites, depending on project needs.

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Job Description: Logistics Executive

Work Location:Singapore

Reporting Structure:Direct report to Group SCM Head; functionally reports to Logistics Manager who are based in Durapower-Suzhou.

Roles & Responsibilities:

• Review logistics and product information, develop logistics plans, and select transport modes.
• Prepare customs documents and coordinate with customs for smooth clearance.
• Analyse logistics costs, optimize channels, and manage carrier relationships.
• Manage warehouse operations, ensure accurate inventory, and track shipment progress.
• Address logistics issues promptly to enhance customer satisfaction.
• Analyse logistics efficiency and recommend improvements.

Job Requirements:

• Diploma in Logistics Management, or related fields
• Minimum of 3-5 years in international logistics. Experience with batteries and related goods is a plus but not a must. Some knowledge of Dangerous Goods (DG).
• Familiar with trade processes, including procurement workflows (PR/PO), BOM verification, order fulfillment, freight coordination, and ensuring compliance in product delivery.
• Proficient in ERP systems and office software. Good communication and coordination skills.
• Familiarity with international trade terms and logistics policies, particularly use-case for battery transport, is advantageous.
• Bilingual in both Mandarin and English to liaise with Durapower-Suzhou colleagues

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Contribute to strategic decisions around the future direction of Ideku’s products.

Requirements:

• Bachelor’s degree in marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Excellent communication skills, both written and verbal, with the ability to effectively present ideas and influence stakeholders.
• Proven leadership experience, with the ability to inspire and motivate team members to achieve results.
• Creative thinking and problem-solving skills, with a keen eye for detail and a passion for innovation.
• Results-oriented mindset with a focus on driving measurable outcomes and continuous improvement.
• Up-to-date with the latest trends and best practices in online marketing and measurement.

Responsible for providing on-site technical support, troubleshooting, and maintenance for IT systems, hardware, and software. This role involves frequent travel to client or company sites to ensure systems are operational and optimized. The engineer will also assist in deploying new technologies, conducting system upgrades, and providing end-user training where required.

• Provide on-site support for hardware and software issues, including desktops, laptops, printers, and network devices.
• Diagnose and resolve technical problems promptly, minimizing downtime for end users.
• Install, configure, and test IT hardware and software as per company or client standards.
• Assist with the setup and installation of servers, routers, switches, and other network equipment.
• Conduct on-site rollouts for new IT projects, including device imaging, software deployment, and system upgrades.
• Conduct routine checks on IT infrastructure, ensuring optimal performance and identifying potential issues.
• Document common user issues and solutions for knowledge-sharing purposes.
• Maintain accurate records of on-site visits, tasks performed, and issues resolved.

● Diploma, Bachelor’s degree or relevant qualifications in STEM, such as engineering or computer science.
● Must have experience as a full stack engineer building large-scale software applications.
● Advanced knowledge of front-end languages and frameworks including JavaScript, NextJS, React, Mantine, React-Query and Playwright.
● Good communication skills.
● Developing software in the cloud particularly with AWS.
● Experience developing RESTful and websockets APIs with NodeJS and ExpressJS, Python and FastAPI.
● Competent in both SQL and NoSQL databases such as PostgreSQL and MongoDB.
● Familiar with deploying and maintaining AWS infrastructure using Terraform and Terragrunt
Preferred Requirements
● Interest in learning, adopting and championing new technologies.
● Employs and advocates for good programming practices such as clean code, pair programming TDD and BDD.
● Experience working with micro-services.
● AWS Certifications.
● Working in an Agile environment.
● Familiar with cloud-native communication protocols such as gRPC.
● Familiar with event-driven architecture and publish-subscribe protocols such as AMQP.
● Able to lead new projects from conceptualisation to delivery.
● Breakdown high-level product requirements into functional tasks for implementation.
● Familiar with DevOps operations and troubleshooting microservices

Overseeing and managing the day-to-day operations of the human resources and administrative functions within the organization. This role supports the development and implementation of HR strategies, manages administrative processes, and ensures compliance with company policies and employment regulations.

• Oversee daily administrative operations, including office supplies, vendor management, and facility maintenance.
• Supervise administrative staff to ensure efficient office management.
• Manage budgets for HR and administrative functions, ensuring cost-effective operations.
• Review and approve administrative expenses and purchase requests.
• Oversee onboarding and orientation programs to ensure a seamless integration of new employees.
• Ensure adherence to local labor laws and company policies.

We are seeking a motivated and experienced BD Executive with a strong background in B2B within the Food and Beverage (F&B) industry. As a BD Executive, you will be responsible for driving business growth, building strong relationships with clients in the F&B sector, and meeting or exceeding sales targets. Non-F&B industry but with B2B experience will be considered.

1. Job Descriptions:

• Identify and prospect potential B2B clients in the F&B industry, targeting key decision-makers and stakeholders such as restaurants, cafes, hotels, and food service providers.
• Conduct thorough market research to understand client needs, industry trends, and competitor activities within the F&B sector.
• Build and maintain a robust sales pipeline, managing leads and opportunities effectively to maximize sales potential.
• Develop and execute effective sales strategies and customized proposals that align with the unique requirements of F&B clients.
• Present and demonstrate product/service offerings specifically tailored to the needs of F&B businesses, highlighting their benefits and addressing industry-specific pain points.
• Negotiate pricing, terms, and contracts with F&B clients, aiming for favourable outcomes while maintaining profitable margins.
• Collaborate closely with cross-functional teams, including marketing, product, and customer service, to ensure seamless customer experience and successful implementation of solutions in the F&B industry.
• Regularly monitor and report on sales activities, performance, and market insights within the F&B sector to sales management.
• Foster and nurture long-term relationships with F&B clients, providing exceptional customer service and support to maximize client satisfaction and loyalty.
• Stay updated on F&B industry trends, market dynamics, and competitive landscape to identify new business opportunities and maintain a competitive edge.

2. Job Requirements:

• Proven track record in B2B sales within the F&B industry, demonstrating success in selling to restaurants, cafes, hotels, or food service providers.
• Strong understanding of the F&B industry, including its unique challenges, trends, and customer preferences.
• Excellent communication and presentation skills, with the ability to effectively convey the value of products/services to F&B clients.
• Demonstrated ability to meet or exceed sales targets and drive revenue growth in the F&B sector.
• Self-motivated and results-driven, with the ability to work independently and as part of a team.
• Strong negotiation and closing skills, with a focus on delivering win-win outcomes for both the company and F&B clients.
• Proficient in using CRM systems and sales tools to manage and track sales activities within the F&B industry.
• Adaptability to a fast-paced and dynamic F&B industry environment, with the ability to prioritize and manage multiple tasks effectively.
• Diploma's degree in Business, Marketing, or a related field is preferred.
• Willingness to travel for client meetings and industry events within the F&B sector as required.

Data Entry cum admin assistant roles and Responsibilities include providing administrative support to ensure efficient operations in the Company.

Job Responsibilities:

· Answer all enquiries via social media, phone call

· Entering of Data Entry, preparation and generation of cost and manpower report

· Liaising with respective government agencies

· Assist with Management on any ad-hoc duties

. Working hours: Monday to Saturday (8.30am to 5.30pm) with Alternate Saturday off

Job Requirement:

1. Minimum GCE ‘O’ Levels with working experience

2. Experience in data entry would be an advantage

3. Proficient in Microsoft Office & outlook

4. Good interpersonal and communication skills

5. Organised, self-driven, resourceful, fast learner

Roles & Responsibilities

Technician Responsibilities:

• Inspecting, analyzing, and troubleshooting systems and equipment.
• Carry out troubleshooting and minor repairs to building works and M&E works including air-conditioning, electrical, plumbing and fire protection system.
• Involved in coordination and supervisor of construction works
• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned
• Responsible for effective site management which include safety inspection and quality control of materials and plants on site
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.

Technician Requirements:

• Any Degree
• Experience as a technician.
• Ability to multitask and liaise with professionals in different fields.
• Ability to explain problems simply and clearly.
• Proficiency in MS Office.
• Ability to understand verbal and written instructions.
• Ability to follow health and safety regulations.
• Excellent mathematical and problem-solving skills.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Technology Delivery Manager (ADM TDM)

Job Requisition Number: JR47811, JR47832, JR47955

Job Level: More than 6 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Requirements:

Essential:

• Commitment.
• Minimum 5 years of working experience in E2E project implementation
• Good understanding and experience in Software Development Life Cycle (SDLC).\
• Experience in working in vendor environment.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

Working experience with AML (specifically transaction monitoring will be nice to have).

Technical Skills:

• Experience with managing end to end implementation of projects.
• Experience with managing and working with external vendors/teams.
• Database (Ability to use and understand for the purpose of analysis and design and investigation)
• Analyse Requirements and form solutions for the application.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Operations Engineer to support our client in Singapore which is a top global investment bank.

• Possess at least 3 years of relevant VMware experience
• Experience in VMware Horizon and VCentre is required
• Proficiency in troubleshooting VDI performance and connectivity issues.
• Strong understanding of ITIL frameworks, including incident, problem, and change management.
• ⁠Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
• ⁠Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
• ⁠Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
• ⁠
• ⁠Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
• ⁠Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
• ⁠Knowledge of monitoring tools such as VMware vROps or similar.
• ⁠Understanding of storage technologies, including SAN and NAS, in relation to VDI.
• Experience in Powershell Scripting will be an advantage
• Willing to do weekend work on Sat and Sun, once a month on rotational basis.

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Key Responsibilities:

• Lead the design, development, and implementation of complex technology solutions, including but not limited to:GIS Solution, Spatial data modelling and analysis, Geospatial data integration and management and Location-based services (LBS)
  Cloud-native applications and microservices architectures
  Data warehousing and business intelligence solutions, Remote sensing and image processing and Geospatial data visualization and reporting
  Cybersecurity and data privacy solutions
  
• Design and implement comprehensive GIS solutions using the ArcGIS suite of products and ArcGIS development Technologies
• Collaborate with business stakeholders to understand their requirements and translate them into technical specifications
• Conduct feasibility studies and proof-of-concept projects to evaluate new technologies and solutions.
• Develop and maintain technical documentation, including architecture diagrams, design documents, and implementation plans.
• Ensure adherence to industry best practices for data quality, accuracy, and security in development and GIS environments.

Qualifications:

• Bachelor's or Master's degree in Computer Science or Information Technology.
• Strong experience as a Solution Architect and GIS Architect.
• Extensive experience with ArcGIS and the ArcGIS suite of products, and expertise in one or more GIS platforms (e.g., QGIS, GeoServer).
• Strong expertise in cloud platforms, particularly Azure and AWS
• Proficiency in Microsoft development technologies (e.g., .NET, C#, ASP.NET), web development (HTML, CSS, JavaScript, Angular, React), and mobile development (iOS, Android).
• Strong understanding of GIS principles, geospatial data formats (e.g., Shapefile, GeoJSON, GeoTIFF), database technologies (relational and NoSQL), and data warehousing principles.
• Experience with Agile development methodologies, web mapping frameworks (e.g., Leaflet, Mapbox GL JS), geospatial data science, machine learning techniques, remote sensing, and image processing software.
• Excellent problem-solving, communication, presentation, and interpersonal skills, with the ability to work independently and as part of a team, and relevant industry certifications (e.g., Esri Certified Professional).

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund – renowned backers of industry-shaking innovators.

About This Role

As the Sales Director, you will play a pivotal role in driving the growth and expansion of our SaaS platform - Circles X. This is not a typical sales role, it’s an opportunity to be part of a groundbreaking team that is reimagining the telco industry.

Sales Coverage: APAC; specific accounts and/or territory would be assigned based on priority.

Desired Outcomes:

• Lead large and strategic telco accounts and be responsible to deliver on the sales KPIs e.g. new funnel creation, timely opportunity progression and closure of accounts.
• Steer sales strategic direction and plan, collaboratively developing and executing this with the cross functional teams, with the eye on growth and increasing market share.
• Build and enhance C-suite relationships with both existing and new clients/accounts – new account development will be critical to the success of this role and Circles X’s growth plans.
• Establish a structured sales methodology and process, including opportunity validation, pursuit & closure, and a strong sales operating cadence.
• Optimize sales tools and provide greater visibility and actionable data for targeted sales efforts.
• Become a thought leader in the Telco vertical SaaS space by establishing credibility and bringing an informed POV on best practices and trends.

What we are looking for:

• 15+ years of APAC sales experience in telco SaaS software business, with extensive exposure to telecom operators across multiple markets.
• Has strong existing network with C-suite executives in client organizations and track record in building C-suite relationships.
• Solution/consultative selling in the domain of BSS to Telco clients.
• Analytical mindset, strong problem solving, should be able to challenge the status quo with a quantitative point of view.
• Strong believer and doer of value based selling methodology, be comfortable working on business cases and explaining the same at C level to Telco clients.
• Track record of closing large and complex B2B deals (i.e. long sales cycle, multiple decision makers with large deal value) with a value of USD 7-10 mio ARR; delivered 2x growth in the initial few years of growth phase.
• Has delivered on growth through channel partnerships/ strategic alliances / advisors.
• Willingness to adapt and learn in a rapidly changing environment.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

To all recruitment agencies: Circles.Life will only acknowledge resumes from agencies specifically retained for the role.

We regret to inform you that only shortlisted candidates will be contacted for interviews.

DUTIES & RESPONSIBILITES

• Work closely with Engineers and responsible for all drafting and preparation of drawings for projects, including schematic drawings, 3D drawings, etc using Revit/AUTO CAD

• Ensure that design/proposal drawings are in accordance with specifications or statutory requirements.

• Ensure construction documents, Parameters and Information accuracy for BIM Model.

• Prepare drawings and 3D Model for construction, coordination and as-built purposes.

• Should be able to adapt with other BIM Modelling Tools required in the Project

JOB REQUIREMENT

• Diploma in Mechanical Engineering or equivalent.

• At least 1 year of relevant industry experience

• Relevant working experience in an M&E Consulting firm is an added advantage.

• Knowledge in design and building projects and relevant code of practice.

• Proficiency in AutoCAD/ BIM software is a must.

• Able to work as a team, assertive, independent and proactive

We are looking for a trusted advisor and technical expert, guiding organizations through their ServiceNow journey. Leverage your in-depth knowledge of the platform to design, implement, and optimize ServiceNow solutions tailored to address specific business needs.

Job Description

• Configure the ServiceNow platform to meet the organization's ITOM requirements.
• Design and implement workflows, forms, and automation scripts to optimize ITOM processes.
• Configure observability tools to inform on user behavior, system availability, capacity, etc. to ensure that everything is performing optimally
• Discover devices and applications across various network segments to ensure data quality of CMDB.
• Build Service Maps to drive service-aware operations and gain visibility into relationships between applications, IT components, and cloud services.
• Implement Event Management solutions to improve service availability, provide root cause analysis, and automated remediation.
• Conduct requirements analysis for development of new features, components and enhancements to existing components.
• Conduct or participate in design discussions, design/code walkthrough meetings.
• Design, develop, review, test, deploy and support out of the box solutions in the platform.
• Ensure compliance to customers security best practices and coding standards.
• Ensure compliance to customers reference architecture and requirement/design artefacts.
• Ensure compliance to customers development and release methodologies (CM/CI/CD).
• Navigate and adapt to various environments providing support for and working closely with customers.
• Contribute to production work including deployments and incident and problem management.
• Provide technical guidance to customers and act as mentor to less senior team members. May give presentations to management and customers.
• Integrate ServiceNow ITOM modules with other enterprise systems to create a seamless and efficient information flow.
• Establish and maintain data integrations to ensure accuracy and consistency.
• Generate and analyze reports related to Discovery, Service Mapping, and Event Management.
• Ensure the organization is prepared for audits and regulatory inspections.
• Stay informed about industry best practices and evolving regulatory requirements.
• Propose and implement improvements to ITOM processes and ServiceNow configurations

Requirements

• Bachelors degree in an IT related discipline
• 5+ years of experience working with the ServiceNow platform, with a focus on ITOM modules.
• Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices.
• Proven experience as a ServiceNow Developer with at least 5 years software development experience and can demonstrate strong development skills in the areas of ITSM/ITOM.
• Experience in setting up and managing out of the box applications.
• Proven experience of ServiceNow system administration.
• Ability to demonstrate experience with determining the best possible solution.
• Must be comfortable working independently with minimal oversight as well as comfortable working in a team setting swarming and peer programming.
• Excellent problem solving and analytics skills, with proven experience of requirements gathering and translating requirements into technical deliveries.
• Demonstrate excellent communication skills and be confident presenting ideas and designs to different stakeholder levels.
• Experience in Observability a plus.
• Experience in configuring ServiceNow workflows and forms.
• Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows etc.
• Experience with User Management including groups, users, roles, ACLs, etc.
• Excellent problem-solving and communication skills.
• Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist) is a plus.

Job Summary

We are seeking a Senior Developer with a strong background in Java and Appian Solution Development, coupled with domain expertise in Finance & Accounting.

With a minimum of 6 to a maximum of 9 years of experience, the ideal candidate will contribute to innovative projects, enhancing our financial systems and processes to drive efficiency and accuracy across our global operations.

Roles & Responsibilities :

• Analyze and interpret complex financial and accounting processes to design and implement robust Appian solutions.
• Collaborate with cross-functional teams to ensure seamless integration of new applications with existing systems.
• Lead the development and optimization of Java-based components for maximum performance and scalability.
• Employ best practices in software development to ensure high-quality, maintainable code.
• Conduct thorough testing and debugging of applications to ensure error-free functionality.
• Provide technical guidance and support to junior developers and team members.
• Stay abreast of the latest industry trends and technologies to drive innovation within the company. - Ensure compliance with financial regulations and standards in all software solutions.
• Optimize existing financial software applications to enhance operational efficiency.
• Document all phases of the software development lifecycle for future reference and compliance.
• Facilitate knowledge sharing sessions to improve team skills and project outcomes.
• Engage in continuous learning to maintain expertise in Java, Appian, and financial domain knowledge.

Qualifications

• Candidate must possess at least 6 years of experience in Java and Appian Solution Development.
• Proven expertise in Finance & Accounting domain is required.
• Strong analytical and problem-solving skills are essential.
• Excellent communication and teamwork abilities are necessary.
• Experience in leading projects and guiding team members is preferred.
• A commitment to continuous professional development is expected.

Job Title: Hotel Duty Manager

Job Summary:
The Hotel Duty Manager oversees daily operations, ensuring smooth functioning of all departments, managing guest services, and handling any issues or emergencies that arise during their shift. They ensure that high standards of hospitality are maintained and work closely with other hotel teams to deliver a positive guest experience.

Key Responsibilities:

1. Oversee the daily operations of the hotel during assigned shifts.
2. Ensure the highest levels of guest service and satisfaction.
3. Address and resolve guest complaints or issues in a timely and professional manner.
4. Supervise front desk operations, including check-in/check-out and guest requests.
5. Monitor hotel security and ensure all safety procedures are followed.
6. Coordinate with housekeeping, maintenance, and other departments for seamless operations.
7. Manage staff during shifts, providing guidance and support as needed.
8. Handle any emergency situations or incidents that arise, following hotel protocols.
9. Ensure that hotel facilities and services are maintained to the highest standard.
10. Assist with administrative tasks, including reports and shift handovers.

Qualifications:

• Previous experience in hotel management or supervisory roles.
• Strong leadership, communication, and problem-solving skills.
• Ability to handle high-pressure situations and manage guest expectations.
• Flexibility to work shifts, including weekends and holidays.
• Knowledge of hotel management software and systems is a plus.

This JD is clear, professional, and highlights the key responsibilities and requirements for a Hotel Duty Manager.

Singapore University of Technology and Design immediately invites applications for multiple Research Assistant positions to work in Singapore, in the following areas:

· Robust perception, planning, and control for field robots
· Simultaneous localization and mapping
· Experimental robotics
· Novel mechanism synthesis and analysis

The position requires a M.Eng./M.Sc. in Engineering Product Development/Information System/ Mechanical/Electrical and Electronics/Computer Engineering or a related area.

Candidates are expected to possess experience in field robotic systems as evidenced by developmental project experiences/publications. Strong commitment to research and development is essential.

Job Description:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and.NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodologies.

Job Requirements:

• Education: Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• Proven experience (7+ years) in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernetes.
• Familiarity with database design and management, including SQL and NoSQL databases.
• Excellent problem-solving skills and ability to think strategically about technology.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical stakeholders.

Certifications:

• Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Preferred Qualifications:
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Job Description:

• Drive strategic initiatives that maximize the team's positive impact on the public good, including taking an active role in team delivery of product and engineering goals.
• Delivering high-quality, maintainable, and reusable software systems
• Champion engineering best practices and establish tools to optimize team effectiveness and impact, including providing technical contributions and leadership to software engineers, coaching and mentoring them toward fostering a culture of technical excellence
• Influencing team direction towards achievement of high-priority initiatives (to maximize our impact on the public good)
• Establishing practices and tools to encourage a strong engineering culture and maximize engineering effectiveness and impact.
• Independently managing external (to the team) dependencies related to your work items.
• Working with other leaders to create a long-term technical plan and roadmap for the assigned squads, and for other squads as needed. Updating the roadmap regularly to meet future product/business needs and infrastructure requirements.
• Helping with recruitment, particularly for senior hires.

Job Requirements:

• Experience working on reasonably large, high-availability software systems that have operated at scale.
• Experience in modern full-stack web application technologies; experience in modern front-end engineering on Next.Js/React.js and Java/TypeScript on the backend is preferred.
• Have a strong sense of what it means to be a technical leader, particularly as it relates to the suite of soft skills beyond just your technical chops.
• Passion towards engineering excellence; you deeply understand that software engineering is a team sport, and you take pride in the craftsmanship aspect of software engineering.
• Passion towards working for public good with interest.
• Interest and experience in coaching and growing junior engineers.

Job Description:

• Drive strategic initiatives that maximize the team's positive impact on the public good, including taking an active role in team delivery of product and engineering goals.
• Delivering high-quality, maintainable, and reusable software systems
• Champion engineering best practices and establish tools to optimize team effectiveness and impact, including providing technical contributions and leadership to software engineers, coaching and mentoring them toward fostering a culture of technical excellence
• Influencing team direction towards achievement of high-priority initiatives (to maximize our impact on the public good)
• Establishing practices and tools to encourage a strong engineering culture and maximize engineering effectiveness and impact.
• Independently managing external (to the team) dependencies related to your work items.
• Working with other leaders to create a long-term technical plan and roadmap for the assigned squads, and for other squads as needed. Updating the roadmap regularly to meet future product/business needs and infrastructure requirements.
• Helping with recruitment, particularly for senior hires.

Job Requirements:

• Experience working on reasonably large, high-availability software systems that have operated at scale.
• Experience in modern full-stack web application technologies; experience in modern front-end engineering on Next.Js/React.js and Java/TypeScript on the backend is preferred.
• Have a strong sense of what it means to be a technical leader, particularly as it relates to the suite of soft skills beyond just your technical chops.
• Passion towards engineering excellence; you deeply understand that software engineering is a team sport, and you take pride in the craftsmanship aspect of software engineering.
• Passion towards working for public good with interest.
• Interest and experience in coaching and growing junior engineers.

Job Summary

We are seeking a talented and detail-oriented Mid to Senior Level Metadata Analyst to support the implementation of an Enterprise Data Catalogue and ensure effective discovery and management of data assets. The successful candidate will play a critical role in driving metadata collection, quality control, and governance to support the organization's data governance and compliance roadmaps.

Key Responsibilities

• Perform metadata lifecycle activities, including collection, validation, quality control, and governance.
• Thoroughly review metadata to ensure accuracy, consistency, and completeness based on stakeholder inputs and governance guidelines.
• Collaborate with stakeholders in financial institutions to onboard them into the organization's data governance and compliance frameworks.
• Analyze metadata challenges, identify root causes, and propose actionable solutions to address issues.
• Support the development and management of the Enterprise Data Catalogue to enable efficient data discovery and asset management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Demonstrated ability to perform metadata-related activities across the metadata lifecycle.
• Strong analytical skills with the ability to interpret and recommend accurate metadata.
• Proven experience in engaging stakeholders to align with data governance and compliance strategies.
• Excellent problem-solving skills, with a structured approach to resolving metadata-related challenges.

Advantageous:

• Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, filtering, sorting, and matching techniques.
• Hands-on experience with data governance tools such as Precisely, Collibra, Informatica, or similar platforms.
• Prior experience in metadata management within the financial services industry.
• Understanding of financial and investment processes, terminologies, and organizational structures (e.g., public and private markets, risk, operations).
• Familiarity with diverse types of financial data, including risk data, transaction data, portfolio data, and market data.

Must have experience in test management activities

Have experience in Banking in Core Banking, Cards, Payments, and overall Digital Banking area Have experience in Company Applications like BWC, RBK, PIB, TMRW, SPL, VSM, REM, ATM, EFT, EAI, WAM, CEP, ALT, EST, SMS – GW, ICH, VSA, GLN, R2W, PIB, IVR, TMRW, IBR, HBK, CRM, BWC, LCG, LGG.