About the Job

The Logistics Department plays one of the most critical roles in managing part the assets in Cyrus. You will be joining a dynamic team managing and working closely with the Assistant Warehouse Manager to solve Logistics, warehouse operation issues, managing the inventory level and fulfil daily orders. You will also be required to implement new ideas to improve our logistics and warehouse operation processes.

Your key responsibilities cover the following 5 broad areas:

1) Receiving and Inspecting of Goods

• To verify the quantity of goods, inspect for damages and report discrepancies.
• To ensure proper handling and storage of goods.

2) Inventory Management

• To tidy and organise all inventory and maintain accurate records for accurate monitoring
• To conduct regular inventory checks and report discrepancies.

3) Order fulfilment

• To retrieve and pack shipment orders according to delivery schedules, and coordinate with inter-departments for deliveries and pickups.

4) Warehouse Organization

• To ensure inventory are well organised and stored at stipulated locations so as to achieve and maintain warehouse 5S standard.

5) General Support

• To initiate and collaborate on work improvements projects to improve processes and work environment.

Your areas of knowledge and expertise that matter most for this role:

· Secondary school, Higher Nitec, Diploma or 2years working experience in warehousing or environment.

· Basic understanding of Microsoft Office is required.

· Valid Forklift license is an added advantage.

· Knowledge of ERP/WMS system.

· Physical fitness to carry goods up to 25kg.

· Key attention to detail and monitoring of inventory quality.

Duties :

1. Prepare and give pre-sales technical assistance and after sales support to customers

2. Communicate with the team to understand customer demands and offer sales support where necessary

3. Secure orders, ensure product standards and timely fulfilment of orders

4. Establish customer rapport and acceptance

5. Help customer to solve problems with product usage

6. Recommend new and improved products to customers and explain how product will be more cost effective

7. generate Sales leads, cold call, follow up with customer enquiries

Requirements :

1. Reliable technical background

2. Ability to work with others as a team

3. Ability to build customer relationships easily

4. Analytical ability and great problem-solving skills

5. Presentation skills and ability to convey product value

6. Self-confidence to support persuasion and sales efforts

7. Possess drive and self motivated

8. Diploma/ITE in Engineering (preferably in Mechanical Engineering)

9. 1-2 years experience through fresh graduate are welcome

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

Assist with the drawings preparations for projects using Acad.

Site visits to better understand the drawings required.

Attend meetings if necessary.

Assist with quantity take-off during tender submission.

Assist with some admin works, if necessary.

Assist with collecting and delivering samples.

Discussion with site on the completed work.

Steel calculation experience is priority.

Key Responsibilities:
∙Coordinate with external vendors and collaborate with customers and SaaS providers to conduct IT Security Risk Assessments. Identify security threats, assess risks, and propose mitigation strategies for approval by the customer.
∙Coordinate the handling of security incidents, ensuring a timely response and resolution. Maintain a robust incident response process and documentation.
∙Manage and coordinate regular security audits, vulnerability scans, and penetration tests. Consolidate findings, ensure proper remediation, and provide feedback to stakeholders on risk mitigation efforts.
∙Maintain and update all security-related documentation, including policies, procedures, standards, and best practices. Ensure compliance with security frameworks such as ISO/IEC 27001, ISO/IEC 27018, SOC 2 Type 2, and CSA-STAR (Level 2).
∙Continuously monitor the security posture of the SaaS solution and related ICT systems. Provide regular reports on security risks and mitigation actions to stakeholders and customers.
∙Oversee the remediation of security vulnerabilities identified during security assessments, ensuring that appropriate actions are taken to address risks in a timely manner.
∙Provide clear, concise security reports and recommendations to customers, ensuring they understand the security posture of the SaaS solution and any risks or issues that need attention.
∙Take on ad-hoc security tasks as required to address emerging risks or assist with specific security projects or initiatives.

Qualifications:
∙Minimum of 3 years of experience in IT security, particularly in enterprise systems, cloud infrastructure, or SaaS environments.
∙A current professional information security certification (such as CISSP, CISM, CRISC, CGEIT, GSE) or equivalent is highly desirable.
∙In-depth knowledge of IT security management and governance, risk assessment, incident response, vulnerability assessments, penetration testing, and security audits.
∙Familiarity with international security standards and frameworks such as ISO/IEC 27001, ISO/IEC 27018, CSA-STAR, SOC 2 Type 2, NIST, and CIS.
∙Strong interpersonal, written, and verbal communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
∙The position requires the candidate to be based locally.
∙Strong problem-solving skills and the ability to make decisions under pressure.
∙Proven ability to work effectively with cross-functional teams and external vendors.
∙Attention to detail and a commitment to maintaining the highest standards of security.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Sales Promoter duties and responsibilities

Sales Promoter are responsible for negotiating sales, costs, deliveries and specifications with buyers and business executives. When their customers make a purchase, they also liaise with shipping companies to track the progress of orders. Other duties and responsibilities of Sales Promoter include:

• Acting as a point of contact between customers and companies
• Negotiating terms of sales and agreements and closing sales with customers
• Gathering market and customer information to figure out the customer needs
• Responding to customer queries and resolving their objections to get them to make a purchase
• Advising product developers on improvements to include in forthcoming product developments and discussing special promotions
• Creating proposal documents as part of the formal bidding procedure
• Inspecting inventory in stock and the quality of the product on display
• Providing customers with detailed and accurate quotations and cost calculations

Requirements:

• Excellent verbal and communication skills and the ability to speak foreign languages

• Good listening skills and attention to details

• High level of resilience and the ability to handle rejection well

• Excellent interpersonal skills and the ability to flourish in a competitive industry

• A great sense of self-motivation, ambition and determination

• Ability to achieve desired results both individually and as a part of a team

• Excellent presentation and negotiation skills

• Good self-management skills and ability to prioritise tasks effectively

Job Description:

• Able to assist in Costing
• Proficient in Autocad sanitary plumbing
• Candidate is proficient in Building Information Modeling (BIM)
• Knowledge in AUTOCAD (2D & 3D) & BIM drawing
• Plan, manage and execute design work, typically from concept through to completion and manage design changes during construction stages
• Plan all drawing request to meet the submission deadline
• On time delivery drawings, correct and accurate drawings
• Work closely with assigned PM on Autocad and Drawing Status reporting
• To attend site walk as and when required by the Engineers and Managers
• Ensure compliance with the relevant design codes and specifications

Requirements:

• Minimum 2-3 years relevant experience
• Positive working attitude, self-motivated and responsible
• Able to start work immediately
• Fresh graduates welcome to apply

The Delivery Lead role with AI&A team will be instrumental in leading and maintaining strong customer relationships across all Data deliverables, while enhancing our delivery governance to ensure customer satisfaction.

Key Responsibilities

• Serves as a senior liaison for delivery into government and banking services across Singapore, responsible for ensuring quality of delivery
• Working closely with the EPL/EDL/PDLs to improve delivery governance and operational metrics.
• Establishes and builds relationships with appropriate peers at Client side. Manage delivery expectations to exhibit exceptional experience to clients.
• Drives account penetration through Cognizant's services, capabilities, solutions, accelerator through continuation and extension of existing programs.
• Involving the right stakeholders from Cognizant to make sure that the engagement objectives are met.
• Service Improvement initiatives through automation of certain redundant tasks
• Supervising a team responsible for planning and implementation
• Working with the clients (Vice Presidents and CIOs) and meeting their objectives through the course of the engagement

Required Qualifications

• 9 years’ experience in handling large delivery engagements preferably across Banking and Financial Services.
• Excellent presentation and written communications skills
• Strong analytical and negotiation skills
• Ability to work independently to manage the whole program and respective stakeholders and projects.
• Ability to take ownership for key projects’ timelines, deliverables, budget and metrics.
• Project/strategic planning and business background with understanding of assigned areas of responsibility.
• Extensive experience with global delivery model
• Excellent client management, relationship building and escalation management skills.
• Grooming engagement leads / project managers.

Preferred Qualifications

• Bachelor’s Degree
• Strong exposure to SDLC and Agile/DevOps methodologies
• Customer facing experience with strong hands-on background in Data
• Extensive hands-on experience in handling large organization wide applications transformational programs preferred.
• Prior experience in handling RFP response
• Understanding of CMMi processes and best practices

Key Responsibilities

• Perform tool build, integration, testing and troubleshooting
• Ensure tool remains up for Process and other hardware qualifications.
• Work with Clean Room Facilities group to specify facilities requirements.
• Understand facilities availability and needs of the tool and work with the facilities group to manage & troubleshoot any facilities related issues.
• High level technical knowledge in at least one R&D discipline (Optic, Electronic, Motion, SEM): (1) Support R&D module owner in “Off & On Tool” Module Integration, Calibration and Qualification (2) Qualify Module performance to spec (on & off tool) (3) Support R&D Development (C&F) activities
• Qualification of non-system components (isolated from application)
• Define & execute Qualification plans; Define, execute and qualify calibration procedures (off and on tool).
• Performs all standard service activities through Tier I. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
• Responds to customer tool issues by communicating with other engineers and participating in escalation conference calls.
• May participate in projects to reduce costs and increase uptime.
• Verifies operational quality of system equipment. Assists senior engineers as needed.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Assumes responsibility for complete customer satisfaction within work area.
• Assists in planning, communicating, and coordinating support plans with customer management.
• Manage external customers and support tool issues at customer site
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

1. JOB SUMMARY

The SAAC Engineer handles security operations, oversees officers, ensures systems, and supports compliance under EHSS leadership.

1. KEY RESPONSIBILITIES

Security Operations:

- Develop and implement security protocols to ensure the safety of personnel, assets, and property.
- Oversee and coordinate the deployment and performance of security officers provided by external security agencies.
- Monitor and address security incidents, ensuring timely and effective resolution.
- Conduct risk assessments, threat & vulnerability assessments, gap analysis, and site audits to evaluate and improve security measures.
- Draft, implement, and enforce Standard Operating Procedures (SOPs) for security operations.

Security Infrastructure and Systems:

- Design, install, and maintain physical security systems, including CCTV, access control, and alarm systems.
- Identify and rectify deficiencies in existing security infrastructure to maintain functionality and compliance.
- Plan and execute upgrades or modifications to security systems and infrastructure.
- Evaluate advancements in physical security technology and recommend improvements.

Documentation and Compliance:

- Prepare and maintain all security-related documentation, such as incident reports, risk assessments, and compliance records.
- Ensure that all security operations and infrastructure comply with local laws, regulations, and corporate policies.
- Provide detailed reports and updates to the Head of EHSS regarding security operations and incidents.
- Maintain accurate records of inspections, maintenance activities, and system updates.

RBA and SAAC Responsibilities:

- Ensure compliance with anti-corruption policies and RBA Code of Conduct requirements within security operations and the broader supply chain.
- Manage documentation and preparation for RBA audits, including supplier contracts, training records, incident reports, and corrective action plans.
- Conduct risk assessments and implement corrective actions to address non-compliance findings.
- Support anti-corruption training and awareness programs for internal teams, suppliers, and vendors.
- Monitor and report progress on RBA-related compliance activities to the Head of EHSS.

Stakeholder Coordination:

- Work closely with internal stakeholders to address security concerns and implement solutions.
- Liaise with external security agencies, suppliers, and vendors to ensure their compliance with security and anti-corruption requirements.
- Serve as the point of contact for regulatory authorities and auditors during compliance inspections and RBA audits.

1. MINIMUM ACADEMIC REQUIREMENT

- Bachelor’s degree or Diploma in Security Management, Engineering, EHS, or a related field (or equivalent experience).

- Minimally graded as SS by PLRD
- Significant experience in physical security operations, infrastructure management, and stakeholder coordination.
- Expertise in physical security systems, such as CCTV, access control, and intrusion detection systems.
- A background in Environmental, Health, and Safety (EHS) is strongly preferred.
- Proficiency in preparing and managing security documentation, including compliance reports.
- Familiarity with RBA standards, corporate security, and anti-corruption practices.
- Certifications in relevant security or EHS fields (e.g., CPP, PSP, NEBOSH, WSQ Advanced Certificate in WSH) are an advantage.

- Fresh graduates are encouraged to apply

Job Description: • Able to implement a security architecture blueprint (from devsecops, application, infrastructure, operational security, for applications to interact with). Define the process, provisioning, interfaces and provide recommendations.
• Access management and control.
• Engage and execute Security Vulnerability Scanning activities (HCR/NVA/Pen Test/ SAST/DAST activities etc) and resolve findings.
• Manage Access management and SIEM tools in the environment.
• Facilitate auditing processes conducted by external parties.
• Familiar with operational security processes
o OS level patching
o Application-level patching
o Operational housekeeping and archival.
o Server and application hardening procedure & steps
o IM8 policy
o Vulnerability Assessment
o Security Incident detection and reporting
o SSL certificate renewal

Technologies & Skills Required
• OS Administration (Linux / Windows)
• IBM Security Verify Access
• IBM Qradar
• Thales HSM
• OpenSSL
• Tenable Nessus, Burp Suite Enterprise

Top 3 MUST have skills:
• Minimum 2+ years of experience with IT Security.
• CISSP/CCSP/CCSK certification or its equivalent is preferred
• 1-2 areas of Cyber Security domains such as Identity Access Management, Security and Risk Management, Application and Network security, Vulnerability Management with a broad understanding of other areas.

Job description can include a variety of tasks, such as:

• Communication: Answering and redirecting phone calls, taking messages, and liaising with suppliers, contractors, and other departments
• Scheduling: Managing diaries, scheduling meetings, and booking rooms
• Travel and accommodation: Arranging travel and accommodation
• Office supplies: Ordering office supplies and consumables for office equipment
• Information management: Preparing, organizing, and storing information in paper and digital form
• Correspondence: Typing up letters and reports, and preparing correspondence
• File management: Filing electronic and paper copies
• Data entry: Updating computer records using a database
• Meeting minutes: Taking minutes at meetings
• Project management: Tracking deadlines and facilitating communication
• Accounting: Handling expense reporting, invoicing, and basic accounting tasks

Job requirement:

• Able to work well with others
• Able to work on your own.
• Sensitivity and understanding.
• Flexible and open to change.
• Excellent verbal communication skills.
• Customer service skills.
• Able to use a computer and the main software packages competently.
• Lauguage: English and Mandarin
• Be thorough and attentive to details

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gAHYjij4

• Strong support to invest in information security from the company
• Regional role with an established company

About the company

Our Client is an established company. With rapid expansion plan, they are now looking for a new Information Security Assistant Manager (GRC, ISO27001) to join their team.

About the job

Reporting to the Head of Security, you will be responsible for:

• Leading initiatives to assess the adequacy and effectiveness of IT controls and policies, ensuring that business users are compliant to the IS standards (ISO 27001, PDPA and etc).
• Planning and implementation Information Security, IT Risk Management, IT Audit and IT policy to improve the overall security posture for the organization across Asia. This includes reviewing and maintaining information security polices.
• Designing IT Security framework and roadmap to ensure the availability, integrity and confidentiality of IT system. This includes setting up the best practices and governance for Risk Control Security Assessment (RCSA). Designing processes to identify, improve and optimize IT risk management policies/practices.
• Identifying potential gaps in security control to enhance early detection capability. This is through leveraging internal security data (Performing analysis of forensic evidence, log data, compromised hosts, and network traffic) and external sources (Industry portals and etc) to identify existing gaps in security control and close the gaps.
• Overseeing the development and execution of corporate security awareness and training programs to business stakeholders to prevent and limit the impact of a potential cybersecurity event
• Monitoring compliance, keep abreast of legislative and regulatory trends to address potential impact and non-compliance/gaps.

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Information Security(ISO 27001, ISO 27701 or etc) / Governance, risk management, and compliance (GRC) Proven track record of engagement with C-level business stakeholder across Asia is required.

Whats on offer
This is an excellent opportunity to join an established company with lots of opportunity to improve the security posture of the company.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gAHYjij4 (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gM7-eVHS

• Decision making for Information Security including security strategy and roadmap for APAC
• Opportunity to implement information security with strong support from business stakeholders

About the company

Our Client is a Multi billion market leader within their industry. With rapid expansion across APAC, they are now looking for a new Manager, Information Security & GRC (Governance, Risk & Compliance) to join their team

About the job

• Reporting directly to the Head of Security based out of Asia, Your responsibility involves:
• Managing a lean team of information Security Analyst across Asia
• Developing and executing information security management framework and related IT Security policies within the organizations. This includes conducting continuous assessment of IT security practices and policies to improve the security posture of the company
• Leading initiatives to assess the adequacy and effectiveness of IT controls and policies, ensuring that business users are compliant to the IS standards (ISO 27001, PDPA and etc).
• Designing and implementing an on-going Information Security training and awareness programme for different levels of personnel. This includes monitoring the level of awareness to information security risk
• Planning and implementation Information Security, IT Risk Management, IT Audit and IT policy to improve the overall security posture for the organization across Asia. This includes reviewing and maintaining information security polices.

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT frameworks (ISO 27001, NIST or etc) / IT control / Governance, risk management, and compliance (GRC) Proven track record of managing a team is required for this role.

Candidates with experience in cloud or SAP security will be of added advantage.

Whats on offer
This is an excellent opportunity to implement information security with strong support from business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gM7-eVHS (EA: 94C3609/ R1219669)

Details of the Division and Team:

Everyday DB observes thousands of cyber security intrusion attempts. Deutsche Bank’s COO Chief Security Office (CSO) integrates both Corporate Security (CS) and Information Security (CISO) as both teams are responsible for mitigating these risks.

The CSO team enables the business of Deutsche Bank by providing agile security operational capabilities.

With their expertise in Threat Intelligence, Data Leakage Protection, Cyber Threat Analytics, Malware Response & Research, Security Monitoring, Incident Response, Forensics and Vulnerability Management, they provide global services from key locations in Frankfurt, Jacksonville and Singapore while leveraging offshore capabilities in Pune and Bucharest.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services.
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

The Deutsche Bank Chief Security Office is looking for an experienced DLP Information Security Analyst.

Adhering to internal and external policies, the role is required to work in a global team to identify and assess technical and personnel security breaches within a heterogeneous business and technical landscape. This will include working with a variety of technologies and business groups to detect, assess and document the escalation of security alerts and consequence management.

Additionally, the role will require collaboration with control functions as well as businesses to identify information that needs to be protected and controls that are best suited to address these requirements.

The work will also involve utilizing vendor solutions, bespoke control applications and supporting the development of team tasks, such as the continual assessment of preventive and detective controls.

• Continuously monitor DLP systems for alerts and act as a subject matter expert for all data leakage investigations globally across all regions where the bank has a footprint.
• Manage DLP incidents, ensuring coordinated response and timely escalations.
• Document all incidents, actions taken, and outcomes. Prepare detailed reports for management and compliance purposes.
• The incumbent also assumes responsibility for overseeing and coordinating all facets of incident management like initial evaluation, stakeholder management, technical triage, and incident resolution.
• Ensure DLP tools and technologies are maintained, optimized, and regularly evaluated through established cyber risk frameworks.
• Cooperate with control functions to understand regulatory requirements and applicable laws.
• Ability to methodically analyze complex data and requirements and provide accountable SME opinion.
• Design and implement new DLP monitoring use cases. Collaborate with business and control functions to identify sensitive information that needs to be protected.
• Propose ways to improve existing process to achieve better operational excellence via automation.

Your skills and experience:

• Minimum 3 years of working experience in either Data Loss Prevention (DLP) or Security Operations Center, with at least 1 year working in an enterprise-grade Operations Center.
• A Bachelor's degree in Information Technology, Computer Science, or a related field is required.
• Working experience with Data Loss related applications such as Symantec DLP, Digital Guardian; and SIEM tools such as Splunk, Sentinel.
• Working knowledge in IT Fundamentals such as networking, hardware/software.
• Analytical and critical thinking with an inquisitive mindset, collaboration, and conflict management with good communication skills.
• Mentor new team members and provide guidance and directions when required.
• Ability to work in fast paced environment and within tight deadlines.
• Certifications such as Symantec DLP certified specialist, CompTIA Security+, CISSP, Microsoft Information Protection, Certified Data Protection Officer etc.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Descriptions:

• Perform various office tasks, including filing, document preparation, and maintaining office supplies.
• Schedule and coordinate meetings and appointments as required.
• Handle general inquiries, calls, emails, and other communications for the office.
• Support the recruitment and staffing functions.
• Review and verify invoices for accuracy and coordinate with relevant departments to obtain approvals for payment
• Book travel arrangements, such as air tickets, hotels, and transportation.
• Organize regular staff activities and company events, e.g., staff treats and meeting refreshments.
• Attend to tenants' feedback and inquiries promptly.
• Assist with all administrative work and daily operations of the HR/Admin department.
• Provide basic information about services and direct inquiries to the appropriate team members when necessary.
• Coordinate with the customer support team to schedule and confirm technician appointments.
• Provide administrative support in planning, organizing, and executing external events.
• Provide administrative support in liaising with local and overseas vendors and internal stakeholders for procurement purposes.
• Perform other ad hoc duties as requested by the supervisor.

Job Requirements:

• Minimum Diploma in Business Administration/HR or other discipline
• Possess a positive work attitude with hands-on experience
• Pleasant personality with good communication and interpersonal skills to interact well with employees of different levels.
• Ability to multi-task and work in a fast-paced environment.
• Graduates are welcome to apply as training will be provided.