The role will be responsible for 3 functions within the IT Business Group:

• IT Infrastructure
• Cybersecurity
• Governance

IT Infrastructure

• Lead a team of 24-by-7 team members to ensure technology operations are efficient and effective from cost and stakeholder satisfaction angles, and the IT environment is reliable.
• Develop and implement a systematic and rigorous approach to ensure data and system control, security and integrity.
• Ensure that policies and procedures are in accordance with evolving regulations, legal requirements and industry standards.
• Ensure that policies and procedures are complied with, and audit findings comprehensively addressed.
• Ensure the IT infrastructure has strong protection, detection, and response capabilities for cybersecurity threats.
• Maintain a business continuity and disaster recovery plans to ensure timely and effective restoration of data and IT services in the event of a disaster.

Cybersecurity

• Drive organization wide IT awareness initiatives through provisioning of CBT for security, identify possible gap of understanding in staff and facilitate re-training/awareness session.
• Facilitate Information Security Management System (ISMS) audit planning, coordination, management response, rationalisation and collation and tracking of audit action items with internal and external parties.
• Drive simulated phishing campaigns to improve security posture of organisation.
• Ensure compliance with ISO27001 and Cybersecurity Code of Practice under the Cybersecurity Act.

Governance

• Enforce IT policy, standards and procedures/guidelines in accordance to internal policies, and applicable regulations (such as PDPA, Cyber Security Act, EMA Regulations, and Computer Misuse Act).
• Perform periodic reviews of the IT system access.
• Facilitate IT audit planning, coordination, management response, and tracking of audit action items with internal and external parties.
• Perform IT compliance check by reviewing control effectiveness.
• Perform IT audit on established standards.

Financial Management

• Manage the annual IT budgeting exercise with Finance.
• Track OPEX and Capex spend against budgets.
• Manage purchase requisitions and process invoices for IT purchases.
• Prepare waiver of competition, variation order, evaluation and award papers where necessary.
• Track contracts – utilization and renewals.
• Track assets, licenses, maintenance expiry dates, end of life/support dates.

Requirements

• Degree in Information Systems, Engineering or related discipline.
• At least 10 years’ experience in an IT related field.
• Candidates from oil and gas industry, complex utilities and infrastructure corporations will be considered favorably.
• Demonstrated ability to lead and perform at a management capacity, demonstrating initiative, creativity, and consensus-building skills. Serve as a member and leader of various corporate committees and task force groups.
• Proven track record of successful large project implementations, broad IT infrastructure and application architecture knowledge. Have strong infrastructure domain knowledge around cloud computing.
• Self-starter, independent, and hands-on. Good interpersonal, facilitation skills, customer focused/service oriented, and has effectively affected change.
• Ability to work as part of larger teams and leading cross-function team initiatives

Candidates with more senior experience will be considered for the Senior Manager role.

Job Title : Senior Business Systems Analyst / Project Manager

Job Overview

· We are seeking an experienced Senior Business Systems Analyst or Project Manager to join our team of developers and business analysts, with the potential for renewal.

· This role is critical for driving high-impact projects and supporting our team in achieving exceptional results.

· The ideal candidate will bring strong stakeholder management skills, coupled with a proactive approach to team collaboration and problem-solving.

· We’re looking for someone who can enhance our team's productivity, foster engagement, and contribute to a dynamic, collaborative environment.

Key Roles and Responsibilities

Stakeholder Engagement

· Act as the primary point of contact for various stakeholders across the organization, ensuring clear, consistent, and effective communication.

Project Management:

· Lead projects from inception to completion, ensuring timely delivery and alignment with strategic objectives. Manage resources, timelines, and budgets while balancing competing priorities.

Requirements Gathering & Analysis:

· Collaborate with business analysts to deeply understand stakeholder requirements, translating them into actionable plans for developers.

Team Collaboration

· Work closely with developers and analysts, providing support, feedback, and guidance to ensure optimal team productivity and morale.

Problem Solving

· Address project-related challenges with a solution-oriented mindset and maintain composure under pressure

Risk Management

· Identify, assess, and manage risks to minimize impact on project timelines and outcomes.

Process Improvement

· Continuously evaluate and refine processes to increase efficiency and team engagement.

Reporting & Documentation

· Generate detailed reports on project status, milestones, and budget. Maintain accurate and accessible documentation.

Requirements

· Bachelor’s degree in Information Technology, Business Administration, or a related field

· Minimum 8 years of experience in project management or business systems analysis.

· Proven track record in stakeholder management, with demonstrated ability to handle complex or challenging personalities.

· Strong communication skills, with the ability to convey complex ideas clearly and concisely to stakeholders of all levels.

· Experience leading cross-functional teams in a collaborative environment.

Preferred Skills

· Relevant certifications (PMP, CBAP, or similar).

· Experience with Agile and Waterfall project methodologies.

· Familiarity with JIRA, Confluence, MS Project and other Project Management tools

· Experience with Product Information Management (PIM) Solutions

· Experience in Salesforce and other Enterprise CRM platforms

· Background in the higher education sector, with an understanding of its unique challenges and requirements.

Generic Competencies

· Analysis

· Communication

· Change Agent

· Problem Solving and Execution

· Developing People (For staff with direct reports only)

· Leadership (For staff with direct reports only)

Technical Competencies

· Familiarity with Agile and Scrum methodologies and related tools such as JIRA and Confluence.

· Familiarity with IT security best practices and compliance standards.

· Experience with enterprise software and ERP systems.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

• Dynamic and fast-paced environment, opportunities for professional growth
• Crucial role in supporting critical business operations

About Our Client

Our client is seeking a seasoned legal professional to join their dynamic legal team. In this role, you will play a pivotal role in providing strategic legal counsel and support to a diverse range of business units, including technology, infrastructure, and real estate.

Job Description

• This role reports to the Assistant General Counsel/Senior Legal Counsel.
• Contract Management: Draft, review, and negotiate a wide array of complex commercial agreements, with a strong focus on technology, telecommunications, procurement, and real estate transactions.
• Legal Advisory: Provide sound legal advice on a broad spectrum of legal matters, including contract interpretation, risk mitigation, and compliance.
• Stakeholder Engagement: Collaborate closely with internal and external stakeholders to ensure seamless execution of legal strategies and address operational challenges.
• Process Improvement: Drive continuous improvement by developing and implementing efficient legal processes and procedures.
• Legal Training and Education: Conduct regular legal training sessions to enhance the legal acumen of business units and foster a culture of compliance.
• Dispute Resolution: Manage and resolve legal disputes, including litigation and arbitration proceedings.

The Successful Applicant

• Legal Expertise: Minimum of 7 years of post-qualification experience in a reputable law firm or in-house legal department.
• Contract Drafting and Negotiation: Proven ability to draft, review, and negotiate complex commercial contracts with precision and efficiency.
• Legal Analysis: Strong analytical skills and a keen eye for detail to identify and address legal risks.
• Industry Knowledge: In-depth understanding of relevant laws and regulations, particularly in the technology, telecommunications, and real estate sectors.
• Interpersonal Skills: Excellent communication and interpersonal skills to build strong relationships with diverse stakeholders.
• Problem-Solving: Ability to think critically, solve problems creatively, and make sound decisions under pressure.

What's on Offer

• Comprehensive Benefits: Competitive compensation package and a comprehensive benefits program.
• Professional Development: Opportunities for continuous learning and career advancement.
• Collaborative Culture: A dynamic and supportive work environment that values teamwork and innovation.

Contact

Celeste Goh (Lic No: R1104095 / EA no:18S9099)

Quote job ref

JN-112024-6602802

Phone number

+65 6416 9872

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description :

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

Job Requirements :

• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• Work shifts, weekends and public holidays are acceptable
• Can accept fast pace, high intensity work environment

Interisland Technology and Engineering Pte Ltd is looking for a proactive and results-driven Operations Manager to oversee and streamline our operational activities. The ideal candidate will be responsible for managing day-to-day operations, optimizing processes, ensuring the efficient delivery of projects, and improving overall performance across various departments. This leadership role requires a strategic thinker who can drive operational excellence while maintaining high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

• Oversee and manage the daily operations of the company, ensuring efficient and effective processes across all departments.
• Develop and implement operational strategies, policies, and procedures to support business goals.
• Coordinate with project teams, engineers, and other stakeholders to ensure that projects are delivered on time, within scope, and within budget.
• · Optimize resource allocation, including manpower, equipment, and materials, to ensure operational efficiency.
• Identify opportunities for process improvements and implement changes to drive productivity and reduce costs.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Monitor key performance indicators (KPIs) and prepare regular reports on operational performance for senior management.
• Lead and manage a team of supervisors and department heads, providing guidance, training, and support to achieve company objectives.
• Manage supplier and vendor relationships, ensuring quality, cost-effectiveness, and timely delivery of goods and services.
• · Resolve operational issues, troubleshoot problems, and ensure minimal disruption to project timelines.
• Support the HR team in workforce planning, recruitment, and performance management within operational teams.
• Foster a culture of continuous improvement, collaboration, and high-performance within the operations team.

Requirements:

• Degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum 5 years of experience in operations management, preferably in construction, marine, or process industries.
• Proven track record of managing complex projects and operational processes.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent problem-solving, decision-making, and analytical abilities.
• In-depth knowledge of operational best practices and regulatory requirements.
• Strong communication and interpersonal skills, with the ability to interact with all levels of management and external stakeholders.
• Proficiency in project management software, Microsoft Office Suite, and other relevant tools.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Join Interisland Technology and Engineering Pte Ltd as an Operations Manager and play a key role in driving operational efficiency and excellence across the company. This is a high-impact position with opportunities to contribute to the company’s growth and success.

• Applies various finishes to buildings, rooms, or other structures, including primers or sealers.
• Prepares, cleans, and tapes all jobsites.
• Removes old paint coating, if necessary.
• Mixes colors or oils to obtain desired color or consistency.
• Moves necessary materials around jobsite as assigned.
• Cleans up worksite debris.
• Capable of receiving and following instructions and communicating with co-workers
• Able to read and adhere to labels, safety warnings, and guidelines
• Attentive to detail and always alert to ensure safety

• Read blueprints and drawings and take or read measurements to plan layout and procedures
• Determine the appropriate welding equipment or method based on requirements
• Set up components for welding according to specifications (e.g. cut material with powered saws to match measurements)
• Operate angle grinders to prepare the parts that must be welded
• Align components using calipers, rulers etc. and clamp pieces
• Weld components using manual or semi-automatic welding equipment in various positions (vertical, horizontal or overhead)
• Repair machinery and other components by welding pieces and filling gaps
• Test and inspect welded surfaces and structure to discover flaws
• Maintain equipment in a condition that does not compromise safety

Scaffolders are primarily responsible for assembling and disassembling temporary metal scaffolds, platforms, and staging that allow other construction personnel to work safely at heights. The responsibilities include, but are not limited to, the following:

• Assessing the type of scaffold necessary and planning the layout according to the project specifications.
• Checking the site conditions and preparing the foundation needed for scaffolding installation.
• Erecting scaffolding poles and attaching horizontal tubes to them.
• Fixing the scaffolding to buildings or structures and making sure it is stable.
• Ensuring that scaffolding platforms are solid, safe, and well-guarded.
• Dismantling scaffolding upon the completion of construction activities.
• Adhering to safety guidelines and standards to prevent accidents or injuries.
• Conducting regular checks and maintenance of scaffolding equipment.

Summary of Department Focus:

Cognizant is looking for a highly-accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the ASEAN MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment

Summary Job Description:

• Define and improve the go-to-market plans, offerings and value propositions for ASEAN Region
• Drive sales and pipeline for ASEAN Market
• Build strong internal relationships with Cognizant’s ASEAN MCU & MDU, IOA Commercial/Offshore Delivery Heads and other core leaders.

Key Accountabilities

• Sales Plan Creation – A critical early task will be developing and executing a growth plan for region.
• Demand Generation – Identify prospects, create marketing plans and take responsibility to engage new clients in conversation
• Pipeline Management –Strong pipeline building, qualifying high priority deals and winning new business in line with agreed targets.
• Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams
• Solution Development Oversight – As a pursuit leader, partner with solution architects, delivery teams and other horizontal practices (e.g. AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• Closing Sales- The main responsibility and focus of the role will be the growth of our IOA business within region. Specifically, win new deals.
• Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc.
• Marketing - Leverage Cognizant’s marketing organization and capabilities to create innovative marketing activities targeted for specific sales opportunities and general local market brand building.
• C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
• Regular Third Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects and relationship.
• Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win.

Job Requirements:

Key Competencies

• BPO – Deep understanding of Digital Operations/DBO and able to engage C-level executives in detailed BPO deal, solution, transition, and transformation shaping discussions.
• Solution Development – Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Ability to lead and work in diverse, multi-functional teams
• Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant ASEAN experience required including being conversant in global service delivery models – both shared services and Tech led BPO.
• Verbal Communication Skills – Excellent public speaking and presentation skills and ability to convey complex and detailed deal elements in a compelling, engaging manner.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
• Knowledge
• Global Business Services – Client-facing GBS project experience is preferred.
• Technology - Understanding of technology solutions is required, especially how it affect business and operations.
• Professional Contacts – Existing strong relationships in local ASEAN region with third party advisors, industry analyst, and potential C-level clients.
• Matrixed Organization – Experience working in a highly matrixed organization is preferred.
• Virtual Work Environment – Experience working in a virtual office/home work environment is preferred.

Experience

• 10 to 12+ years of experience in Sales and Business development working for tech lead BPO companies is essential
• Preferably Manufacturing, Logistics, Energy Utility, Retails Goods, Travel & Hospitality Services domain
• Should be able to meet/deliver annual sales target of 40M to 50M TCV

Qualifications

• Degrees – MBA or advanced degree in related field is preferred.

· Install electrical apparatus, fixtures and equipment for alarm and other systems

· Install safety and distribution components (e.g. switches, resistors, circuit-breaker panels etc.)

· Connect wiring in electrical circuits and networks ensuring compatibility of components

· Prepare and assemble conduits and connect wiring through them

· Prevent breakdown of systems by routinely inspecting and replacing old wiring and insulated cables, cleaning circuits etc.

· Perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units

· Carry out electrical and system works using hand tools or power tools.

· Check wiring and electric status for danger and faults.

· Fit electrical system and equipment according to project specifications.

· Maintain tools and equipment.

· Perform task in accordance to safety procedures.

Read and interpret blueprints and other technical specifications to ensure accurate installation and maintenance of plumbing systems.

• Install, repair, and maintain pipes, fixtures, and appliances for water, gas, steam, and other plumbing systems.

• Inspect and test plumbing systems for leaks, pressure, and flow.

• Collaborate with other plumbers, engineers, and maintenance personnel to develop project plans and strategies.

• Adhere to safety procedures and guidelines, including the use of personal protective equipment and proper handling of tools and equipment.

Strong knowledge of plumbing systems and components, including pipes, fittings, and fixtures.

• Ability to read and interpret blueprints and technical specifications.

• Strong skills in using a variety of hand and power tools safely and effectively.

• Strong attention to detail and organizational skills.

• Excellent written and verbal communication skills.

• Ability to work independently or as part of a team.

• Minimum of 5 years of relevant experience in cloud governance or related IT roles.
• Proven experience in creating procedure-level documentation for Cloud Governance Frameworks, specifically during the planning and implementation phases.
• Strong understanding of cloud governance principles, policies, and best practices.
• Experience in cloud governance within the banking or financial services industry is a plus.
• Familiarity with regulatory requirements and industry standards applicable to cloud governance in the banking sector.
• Collaborate with stakeholders to collect relevant data on current cloud usage and governance practices across all SEA branches.
• Engage with IT points of contact (PIC) from each branch to gather insights into their cloud systems and requirements.
• Analyze the feasibility of implementing cloud governance frameworks across the SEA branches.
• Evaluate existing systems and identify gaps in governance practices.
• Draft comprehensive documentation for the Cloud Governance Framework, including policies, guidelines, and procedures for implementation.
• Ensure the documentation aligns with the bank's strategic goals and industry best practices.
• Oversee the deployment of the cloud governance framework across the SEA branches.
• Provide training and support to ensure that the branches adhere to the new governance policies and procedures.
• Plan and support the systemization of processes as required to meet governance needs, ensuring smooth integration and compliance across branches.

We are looking for a Technical Solutions Consultant with expertise in SQL Data Querying, troubleshooting APIs, and coordinating with global stakeholders on their advertising products, serving their Korean clients.

Responsibilities:

• As a Technical Solutions Consultant, you will be the technical point of contact for our clients and internal stakeholders. You will become an expert on our advertising solutions, consult with clients on best practices and resolve any technical issues that come your way. Technical Solutions Consultants are curious by nature, comfortable working in ambiguous situations, and love coming up with creative solutions to client needs.

Requirements:

• BA/BS in Marketing, Computer Science, or related degree
• 3+ years’ experience in the Digital Advertising and/or Technology industries
• Knowledge of Advertising Technology ecosystem
• Customer-facing experience translating technical concepts and solutions to non-technical audiences
• Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions and delivery
• Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript and HTTP
• Experience working with SQL and RESTful APIs
• Native or Business level proficiency in Korean as you will be working on the Korea market.

This is a 12-month contract role with potential to extend.

Responsibilities:

· Works with designers, front and backend engineers to create user interfaces that effectively support product logic and content

· Design and work with interaction designers on making micro-interactions work across all platform

· Design logos, posters, images and UI prototype

· Work across functionally with many teams, in particular acting as a bridge between design and engineering.

· Support development teams throughout the implementation cycle.

· Ability to see the full spectrum of design and development challenges.

· Researches and develop new user interface technologies and applications

Requirement:

· 3+ years working experience with developing clean, valid, and compatible web and mobile apps with emphasis on rapid development

· Proficiency in using design tools such as Photoshop, Axure, etc..

· Strong knowledge of client side web technologies (e.g. HTML, CSS, Javascript, etc.)

· Experience in designing and building responsive user interfaces for the web.

· Experience in creating and maintaining living style guides that can be utilised by other engineers.

Strong ability to troubleshoot functional and layout issues.

Responsibilities

• Lead generation and qualification of prospects
• Acquire new customer
• Visit customers and present the Company range of learning and management solutions to them
• Demonstrate product and understand clients requirement correctly
• Understand the market potential of elearning industry.
• Should take the initiative and create opportunities to drive more business from the clients
• Working closely with the technical team for proof of concepts as per the customer requirements
• Monitor customer preferences to determine focus of sales efforts

Requirements

• 3 to 10 years’ experience in sales of software solutions and services to corporate customers.
• Background in sales of Business Intelligence, Business Process Management,
• Desire to succeed in a demanding, innovative, and entrepreneurial environment
• Excellent communication and presentation skills
• Preferably experienced in qualifying, promoting and closing deals around Digital, Cloud, Mobility and FinTech.

· Install & Configure OCP clusters with HA.

· Install & Configure SAS Viya, Enable Devops pipelines for Product installation.

· Customizing SAS Core components as per bank requirements, preparing manifestation files, ensuring deployments across the environments using CI/CD pipeline.

· Worked closely with SAS vendor for upgrades and SAS developments ensured timely deliverables.

· Worked with developers and IT staff to oversee code releases, combining understanding of both engineering and coding. From creating and implementing systems software to analysing data to improve existing ones. Played a essential role in integrating the project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support

· Implemented a continuous build-test-deployment (CI/CD) system with multiple component pipelines using Jenkins, Jira, Bitbucket to support weekly releases and out-of-cycle releases based on business needs.

· Experience in setup of K8S/Openshift clusters for multiple teams/applications including resource management, networking, auto scaling properties and all other services of Kubernetes.

· Kubernetes persistent volume dynamic provisioning using storage classes in clusters for NFS/BLOCK.

· Configured k8s clusters with proper node specifications based on resource and capacity, proper labelling there by setting limits which will have better performance.

· Troubleshooted issues with k8s clusters with respect to both control plane components including etcd and worker nodes.

· Provided isolation between applications and streams using k8s namespaces, RBAC roles, and service accounts.

· Developed and managed workloads using different controllers like Deployments, Replica Set, Daemon Set, Stateful Set, Job, etc.

· Created K8S Service to expose the pods using Node Port, Cluster IP and Load balancer, both HTTP and secured TLS applications.

· Experienced and working helm charts with K8S and OpenShift.

• Build data systems and pipelines
• Data Migration
• Data ingestion of new data sources.
• Create data pipeline for integrating the incremental feeds and historical load for new data sources.
• Conduct complex data analysis and report on results
• Prepare data for prescriptive and predictive modeling
• Developed Oracle PLSQL packages to perform data reconciliation
• Design and build programs which transform data to the Data model
• Build algorithms and prototypes
• Combine raw information from different sources
• Create procedures, functions, and packages to ingest daily transaction data, transform and feed it into the reporting data layer.
• Explore ways to enhance data quality and reliability
• Develop analytical tools and programs
• Collaborate with data scientists and architects on several projects
• Have good knowledge in Informatica BDM, SQL Server, Oracle SQL / PLSQL, Unix scripting , Hive, Impala, HDFS, Scala, Control-m / TWS

• Support the transition of data migration activities from other vendors and ensure alignment with the overall migration strategy.
• Refine data migration requirements, update migration strategy, and coordinate with stakeholders to ensure all aspects of the migration are covered.
• Assess data quality issues, collaborate with business users to prioritize data quality analysis and address any concerns.
• Build and manage test cases, scenarios, test scripts, and define entry/exit criteria for successful data migration.
• Define and establish key performance indicators (KPIs) and dashboards to monitor the execution of the data migration process.
• Work closely with the Data Migration Lead to ensure adherence to timelines and project milestones while supporting the overall data migration strategy.
• Min. 3 years of IT Service Management (ITSM) experience, covering all phases of ITSM (e.g., ITIL).
• Min. 3 years of Business Analyst experience, including documentation and project management.
• Solid knowledge of ITIL or other ITSM frameworks.
• At least 3 years of working experience in banking/ financial service

· Install & Configure OCP clusters with HA.

· Install & Configure SAS Viya, Enable Devops pipelines for Product installation.

· Customizing SAS Core components as per bank requirements, preparing manifestation files, ensuring deployments across the environments using CI/CD pipeline.

· Worked closely with SAS vendor for upgrades and SAS developments ensured timely deliverables.

· Worked with developers and IT staff to oversee code releases, combining understanding of both engineering and coding. From creating and implementing systems software to analysing data to improve existing ones. Played a essential role in integrating the project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support

· Implemented a continuous build-test-deployment (CI/CD) system with multiple component pipelines using Jenkins, Jira, Bitbucket to support weekly releases and out-of-cycle releases based on business needs.

· Experience in setup of K8S/Openshift clusters for multiple teams/applications including resource management, networking, auto scaling properties and all other services of Kubernetes.

· Kubernetes persistent volume dynamic provisioning using storage classes in clusters for NFS/BLOCK.

· Configured k8s clusters with proper node specifications based on resource and capacity, proper labelling there by setting limits which will have better performance.

· Troubleshooted issues with k8s clusters with respect to both control plane components including etcd and worker nodes.

· Provided isolation between applications and streams using k8s namespaces, RBAC roles, and service accounts.

· Developed and managed workloads using different controllers like Deployments, Replica Set, Daemon Set, Stateful Set, Job, etc.

· Created K8S Service to expose the pods using Node Port, Cluster IP and Load balancer, both HTTP and secured TLS applications.

· Experienced and working helm charts with K8S and OpenShift.

• Support the transition of data migration activities from other vendors and ensure alignment with the overall migration strategy.
• Refine data migration requirements, update migration strategy, and coordinate with stakeholders to ensure all aspects of the migration are covered.
• Assess data quality issues, collaborate with business users to prioritize data quality analysis and address any concerns.
• Build and manage test cases, scenarios, test scripts, and define entry/exit criteria for successful data migration.
• Define and establish key performance indicators (KPIs) and dashboards to monitor the execution of the data migration process.
• Work closely with the Data Migration Lead to ensure adherence to timelines and project milestones while supporting the overall data migration strategy.
• IT Service Management (ITSM) experience, covering all phases of ITSM (e.g., ITIL).
• Business Analyst experience, including documentation and project management.
• Solid knowledge of ITIL or other ITSM frameworks.
• Working experience in banking/ financial service
• Experience in financial industry and/ or IT Service Management (ITSM) is a plus.
• Proficient in Microsoft Office (PowerPoint, Excel, Word) for documentation and reporting

• Hands-on experience with the full Software Development Life Cycle (SDLC).
• Develop, enhance, and maintain Microsoft Access-based EUCs (forms, queries, modules, reports, macros) to support business operations.
• Develop and enhance programs based on requirements and design documents. Conduct unit testing to ensure high-quality solutions.
• Participate in UAT forums, analyze user-raised queries, and identify if issues are bugs. Perform necessary bug fixes based on feedback.
• Maintain and troubleshoot other technologies such as SSIS, SQL Server, stored procedures, and PowerShell scripts.
• Attend meetings with end users to understand their business needs and recommend solutions. Collaborate with business analysts to design workflows and document technical solutions.
• Experience in developing and maintaining databases and reports using Microsoft Access and SQL Server.
• Strong programming skills, particularly with Microsoft Access VBA (forms, queries, reports, macros).
• Proficiency in Microsoft Office (especially Excel and PowerPoint) for documentation.
• Experience with SQL Server, SSIS, stored procedures, and PowerShell is a plus.

• Minimum of 5 years of relevant experience in cloud governance or related IT roles.
• Proven experience in creating procedure-level documentation for Cloud Governance Frameworks, specifically during the planning and implementation phases.
• Strong understanding of cloud governance principles, policies, and best practices.
• Experience in cloud governance within the banking or financial services industry is a plus.
• Familiarity with regulatory requirements and industry standards applicable to cloud governance in the banking sector.
• Collaborate with stakeholders to collect relevant data on current cloud usage and governance practices across all SEA branches.
• Engage with IT points of contact (PIC) from each branch to gather insights into their cloud systems and requirements.
• Analyze the feasibility of implementing cloud governance frameworks across the SEA branches.
• Evaluate existing systems and identify gaps in governance practices.
• Draft comprehensive documentation for the Cloud Governance Framework, including policies, guidelines, and procedures for implementation.
• Ensure the documentation aligns with the bank's strategic goals and industry best practices.
• Oversee the deployment of the cloud governance framework across the SEA branches.
• Provide training and support to ensure that the branches adhere to the new governance policies and procedures.
• Plan and support the systemization of processes as required to meet governance needs, ensuring smooth integration and compliance across branches.

Responsibilities

• Build strategic relationships with relevant vendors’ staff and senior management team
• Provide exceptional customer service and strive to exceed customer expectations in accordance to the Service Level Agreement
• Prepare and distribute reports on online education market
• Analyse and forecast sales and business activities on a regularly basis
• Present Company online education product demonstrations to qualified prospects
• Provide training service of Company online learning system to clients in different industries including education, enterprise training, etc.
• Perform any other project or duties as assigned
• Understand the technical details of the elearning platform and be the liaison between technical and non-technical teams

Requirements

• Possess at least a tertiary qualification in information technology, computer science or any other related discipline from a recognized institution
• Have at least 5 years of related working experience in the networking or unified communication solutions industry
• Have effective communication skills both orally and written
• Possess good interpersonal skills to work well with all level of staff
• Be meticulous, attention to detail and follow-up
• Be self-motivated, willing to learn, result-oriented, independent with good attitude
• Possess go-better attitude and enjoy working in a elearning and IT industry

We are looking for a Technical Solutions Consultant with expertise in SQL Data Querying, troubleshooting APIs, and coordinating with global stakeholders on their advertising products, serving their Korean clients.

Responsibilities:

• As a Technical Solutions Consultant, you will be the technical point of contact for our clients and internal stakeholders. You will become an expert on our advertising solutions, consult with clients on best practices and resolve any technical issues that come your way. Technical Solutions Consultants are curious by nature, comfortable working in ambiguous situations, and love coming up with creative solutions to client needs.

Requirements:

• BA/BS in Marketing, Computer Science, or related degree
• 3+ years’ experience in the Digital Advertising and/or Technology industries
• Knowledge of Advertising Technology ecosystem
• Customer-facing experience translating technical concepts and solutions to non-technical audiences
• Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions and delivery
• Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript and HTTP
• Experience working with SQL and RESTful APIs
• Native or Business level proficiency in Korean as you will be working on the Korea market.

This is a 12-month contract role with potential to extend.

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.