Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Providing IT technical and administrative support for a variety of company software application and company hardware including setup & troubleshooting

• Providing technical support in pre- and post-implementation and maintenance for existing systems and IT related projects

• Conducting training to staffs when required

• Continuously analysing, identifying & executing value creation opportunities for our Integrated IT system

• Working closely with relevant stakeholder for IT related improvement and issues

• Basic knowledge in Active Directory and Microsoft 365 administration

• Server and infrastructure knowledge

• Working on Ad hoc projects and other IT related matters

Requirements

• Preferably Diploma/Degree in Information Technology, Computer Science or related discipline

• Minimum 2 years of relevant IT work experience.

• Possess knowledge and Experience in IT infrastructure such as ERP system optimisation, managing ERP enhancement requirements, servers etc

• Good knowledge of standard Microsoft Products with emphasis on Windows and Office programs

• Able to multi-task and have good time management skills

• Able to develop a good working relationship with all levels of users

• Able to work independently and self-directed

• Your passion for learning and growing will be a highly considered

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness

Requirements and skills

Summary:

We are seeking a motivated IT professional to join our team as Technology Executive – Group IT Operations & Process Automation. The ideal candidate will have strong background in hardware and software support, along with good knowledge of Microsoft 365 security products, including Entra ID, Intune, and Defender. The candidate will be responsible for the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.

In addition, the candidate is an avid learner with a keen interest in deepening development skills in MS Office & Power Platform with the objective of implementing automated processes and workflows to raise efficiency and foster continuous improvement in IT Operations and other business areas. This role also offers an exciting opportunity for someone eager to promote a culture of knowledge sharing by acting as a champion for MS productivity tools by seeking innovative ways to use MS Office and Copilot AI to enhance productivity, and sharing practical tips and guides to empower internal users.

Key Responsibilities:

1. IT Operations - the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.
2. Design and development of automated processes & workflows to improve IT Operation and other business areas tasks/ reports using MS Power Platform apps.
3. Assist Technology Manager – Business Application in data analysis/ reporting tasks using Power BI.
4. Identifying and generating practical tips/ guides on MS Office apps – to share technical knowledge to non-technical internal users.

Qualifications and Experience:

• Diploma in Information Technology, Computer Engineering or equivalent.
• Minimum 1-2 years working experience as IT Operations officer providing end user support in the MS 365 environment.
• Understand the MS 365 cybersecurity solution set including Entra ID, Intune, Defender.
• Proven work experience as a designer and developer of workflows automation using the MS Power Platform.
• Strong commitment to professional excellence and self-starter approach to continually acquire new IT skills and knowledge, including the use of AI.
• Working knowledge of any ERP systems and experience with data analytics using Power BI would be a plus.

Requirements

IT Operations Tasks/ Skills

• Liaise with outsourced IT & Infra Helpdesk/Security Monitoring vendor to ensure consistent service levels, according to set IT policies and procedures, to internal users for all office locations of the Group.
• Perform general trouble-shooting on IT hardware and software products.
• Responsible for and liaison with outsourced IT vendor for Technology system access/ revoke requests, which includes the setting up and deployment of new PC/laptops/tablets.
• Understand concepts pertaining to the MS 365 cybersecurity product suites including Entra ID, SSO, Intune, Defender and security policies related to Teams/Sharepoint and Email. Conduct discussions with IT vendor on on-going cybersecurity risks and actions required.
• Track and report on service issues logs raised to outsourced vendors such as IT Helpdesk and ERP system vendors and provide liaison between business users and vendor consultants for timely turnaround and resolution.
• Author and maintain IT operations schedules and procedure guides, user manuals and systems documentation to support ongoing operations.
• Develop & collate online surveys for internal user satisfaction with IT Helpdesk service for continuous improvements.
• Provide internal users with tips/guidance on Helpdesk matters and MS Office usage.

MS Power Platform Development Tasks/ Skills

• Competent in MS Office productivity tools. Able to write macro scripts for Excel.
• Able to write Powershell or other methods to perform CRUD functions within MS Admin Centre.
• Good communication skills to work effectively with internal users to analyse, to document business processes using ‘swim-lanes’ via Visio or a similar tool for IT Operations and other process improvements.
• Development of workflow automation solution using MS Power Platform including Powershell, Forms, Power Automate integrating with Sharepoint.
• Data analytics and reporting (using Power BI or other means) – identify and develop automated methods of extracting data from MS Admin Centre and other online portals (eg. software licence portals) to provide IT Operations reports and graphs for Finance (cost allocations) and other stakeholders.
• Author and maintain user manuals and systems documentation for the developed workflows.
• Be resourceful in seeking out technical knowledge required for development, include the use of AI tools.
• Establish engagement with business stakeholders to identify continuous improvement and value-added opportunities.

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Job Description:

• Implement strategies to acquire new clients and expand the customer base within the security and IT solutions industry
• Perform needs assessments to understand clients' security requirements and recommend suitable solutions
• Maintain up-to-date knowledge of advancements in technology and the company's product offerings
• Provide product demonstrations and compelling presentations to highlight the benefits of solutions
• Craft tailored sales proposals that address clients' specific security needs and emphasize the value proposition

Job Requirements:

• Min a bachelor's degree in IT engineering, or related field is preferred. Additional technical qualifications in security systems or electronics are a plus.
• Demonstrated success as a sales executive in the IT or physical security industry, with specific knowledge of CCTV, access control systems (ACS), network technology
• Experience with selling SaaS solutions is highly advantageous.

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Job Responsibilities

• Responsible for the Engineering Project Information / Data Management functions but not limited to collection and management of information from one or more sources and the distribution of that information to one or more audiences
• Under general supervision, solves complex problems requiring detailed knowledge of field and industry best practices
• Uses experience and problem solving skills to develop and improve processes
• Proficient in steady-state simulation using Aspen Plus, Aspen Hysys, UniSim, and HTRI.
• May provide guidance to less experienced team members
• Perform regular Data validation checks and Flag inconsistencies to Engineering and resolve the inconsistencies
• Perform Data Loading / importing to databases
• Tag and Data Management
• Data Class Library management for Project
• To support the detailed engineering design effort by the use of standard tools, as well as support the project close-out and turn-over effort
• To support in developing digital transformation solutions based on Seeq and Forge platforms.
• To support data and document submittal to Client as per the scope of work
• To support and manage the flow of data and documentation to the Client
• To follow the contractual requirements for information/data turnover to assure a seamless transfer of information to Client.

Job Requirements

• Bachelor of Science Engineering Degree with minimum 10 years of experience
• Knowledge and proficiency on Engineering Systems and Tools and its work processes
• Specialization in Oleflex, Aromatics, and Platforming process technologies, will be an added advantage
• Good understanding on Engineering Work flow and key deliverables
• Experience with O&G Offshore/Onshore projects with hands-on Project Information Management OR digital engineering solutions but not limited to:

1. Class library, Naming Rules, Attribute data definition
2. Data collection and validation methods
3. Data exchange interfaces
4. Data Exports and metrics reporting
5. Engineering and Supplier Tag & Data Management
6. Engineering software systems & tools

• Good Knowledge of Engineering Database Warehouse systems
• Experience in Engineering Data Class library Management
• Experience in Database Management System, SQL development, VBA, SQL Server Reporting services,
• Proficient in using Aspen Plus, Aspen Hysys, UniSim, and HTRI for simulation and modeling.
• Preparation of Data Management Plan / procedures

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Providing IT technical and administrative support for a variety of company software application and company hardware including setup & troubleshooting

• Providing technical support in pre- and post-implementation and maintenance for existing systems and IT related projects

• Conducting training to staffs when required

• Continuously analysing, identifying & executing value creation opportunities for our Integrated IT system

• Working closely with relevant stakeholder for IT related improvement and issues

• Basic knowledge in Active Directory and Microsoft 365 administration

• Server and infrastructure knowledge

• Working on Ad hoc projects and other IT related matters

Requirements

• Preferably Diploma/Degree in Information Technology, Computer Science or related discipline

• Minimum 2 years of relevant IT work experience.

• Possess knowledge and Experience in IT infrastructure such as ERP system optimisation, managing ERP enhancement requirements, servers etc

• Good knowledge of standard Microsoft Products with emphasis on Windows and Office programs

• Able to multi-task and have good time management skills

• Able to develop a good working relationship with all levels of users

• Able to work independently and self-directed

• Your passion for learning and growing will be a highly considered

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR RESPONSIBILITIES:

• Lead program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Validate AI-generated outputs, ensuring alignment with business objectives and compliance with pre-set rules.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.
• Participate actively in mob programming sessions to facilitate AI-supported collaboration and contextual alignment among team members.

WHO YOU ARE:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• With more than 5 years of working experience in IT business analysis, including experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Good communication, analytical, conceptualization, and problem-solving skills.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within mob teams or other high-collaboration environments is highly desirable.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The Assistant Manager, Information System shall assist the Manager, Information System to plan, direct and oversee activities dealing with a company’s computer and information systems. He/She shall coordinate jobs related to the hardware, software and network that the business uses. He/she shall spearhead the establishment of cybersecurity system for local and regional facilities.

Key Responsibilities Include:

· Developing and overseeing the cybersecurity measures for the organization.

· Evaluating the organization’s IT needs and finding ways to improve the products and systems in place for

enhance productivity, security and efficiency.

· Recommending upgrades and enhancements to top management, explaining the key benefits of new tech-

based investments for the organization.

· Scheduling and supervising IT projects such as upgrades, migrations, system updates and outages.

· Assist in managing IS team members, assisting in performance evaluation and offering guidance for

advancement within the company.

· Identifying opportunities for IT training and developing classes that will equip employees to make the best use of

the products and systems available.

Requirements :

· Bachelor's Degree in Computer Science/Information Technology or equivalent with minimum of 3 years of work

knowledge in cybersecurity best practices and compliance requirements, and end-user computing.

· Experience with conducting security risk assessments and incident management.

· Proficiency in maintaining and managing Microsoft technologies - Office 365, Active Directory (ADFS, DHCP, CA,

DNS, RMS), Exchange Service (O365).

· Good work knowledge of security risk management, security governance framework and compliance (IT Security

Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing),

application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and

security assessment.

· Relevant certifications (e.g., CISSP, CISM, CEH, or other cybersecurity credentials) are highly advantageous.

· Excellent project management skills and experience with budgeting, resource planning, and risk management.

· Mandarin language is preferred to liaise with China counterparts and overseas vendors.

· Work experience in the manufacturing industry is preferred.

· Travelling up to 25% of the time is to be expected.

· Those who can start work only in March can also be considered.

Position Summary

Be responsible for achieving or exceeding Singapore sales target for designated products. With professional product knowledge, through various academic activities and promotion activities, the key information of products is accurately and timely communicated to customers to achieve promotion goals. Integrity, versatility, results oriented. Actively cooperate with marketing, medical and other departments to further promote products and improve the brand of the company and products.

Key Responsibilities

Project Management:

• Planned the promotion plan of the hospital, negotiated the final promotion plan with the line manager and colleagues in the Marketing Department, and carried it out.

Account Management and Brand Management:

• Visit doctors and experts to introduce key information of products, so that doctors and experts can know and understand product knowledge.
• Visit other stakeholders/influencers to make them understood the use of the product and related market information.

Performance Management:

• Reach consensus with line manager on work objectives to maximize performance.
• Complete the collection of relevant company data on time and in good quality, and summarize and analyze it to improve the promotion performance.

Financial Management:

• Make reasonable budget according to company regulations and implement it according to plan to ensure reasonable and effective use of resources.

Teamwork:

• Actively cooperate and share with team members to integrate resources and improve promotion effectiveness.

Self-management:

• Become an expert in product and sales
• Provide coaching and support to new team members

Ensure market accessibility.

• Formulary Listing (private, public hospitals)
• Pricing, Drug Subsidy (SDL, MAF, MAF plus etc.)

Other tasks assigned by line manager

Work within integrity and compliance policies and all company policies

Recommended Education and Key Competency

• Bachelor’s degree or above in business administration, marketing, pharmacy, or life sciences
• 2~5 years of sales experience in pharmaceutical industry with proven track record of sales achievement
• Background in antibiotics, renal disease, immunology preferred
• Excellent sales skills and customer relations
• Product knowledge, Knowledge of the pharmaceutical industry and disease/treatment field
• Team work spirit, Initiative
• Performance achievement and business development (achievement oriented capability)
• Sales effectiveness and ability development (learning and application ability)

Key Responsibilities

• Technical Leadership:Lead the design, development, and deployment of Salesforce-based ERP modules.
  Ensure compliance with Salesforce best practices and scalability standards.
  Implement and maintain Second-Generation Managed Packages (2GP).
  
• Customization & Integration:Customize Salesforce to meet business needs, including complex workflows, automation, and API integrations.
  Design and execute integrations with other systems as needed.
  
• Project Management:Manage project timelines, sprint planning, and release schedules (1-2 months).
  Collaborate with the Product and Domain Specialist teams to translate requirements into technical deliverables.
  Escalate and address complex customization requests effectively.
  
• Quality Assurance:Conduct code reviews and implement quality assurance measures.
  Optimize systems for reliability, performance, and ease of maintenance.
  
• Team Mentorship:Provide technical guidance and mentorship to junior developers.
  Foster a culture of collaboration, continuous learning, and innovation.
  

Qualifications

• Experience:At least 5 years of experience in Salesforce development and customization.
  Strong expertise in Second-Generation Managed Packages (2GP).
  Hands-on experience with Salesforce administration, configuration, and coding (Apex, Lightning Web Components, SOQL).
  
• Technical Skills:Proficiency in building and maintaining complex Salesforce integrations using APIs.
  Knowledge of version control systems and CI/CD pipelines for Salesforce development.
  Familiarity with cloud platforms and database systems is a plus.
  
• Project Management:Demonstrated experience managing Agile projects and sprints using tools like JIRA.
  Proven track record of delivering projects on time and within scope.
  
• Soft Skills:Exceptional communication and collaboration skills to work with cross-functional teams.
  A proactive problem-solver with a focus on delivering business value.
  

The Company

Asia Football Group (AFG) is the exclusive commercial agency for the Asian Football Confederation’s (AFC) competitions from 2023-2028. Our partnership with the AFC covers the commercial rights for all major AFC National Team and Club competitions, including the AFC Asian Cup, AFC Asian Qualifiers, AFC Women’s Asian Cup, AFC Women’s Olympic Qualifiers, AFC Champions League, AFC Cup as well as AFC youth and futsal competitions.

Driven by a shared passion and dedication to Asian football, our industry experts have a wealth of experience in global, regional, and local football marketing, and are devoted to delivering exciting and engaging Asian football content to fans on ground, on screen, and online. Working closely with the AFC and its stakeholders, Asia Football Group strives for the success and growth of Asian football, as well as redefining Asian football’s commercial standing within global football by addressing the shared business objectives of the AFC, its sponsors and media partners with solutions derived from optimising fan engagement and digitally driven innovations.

The Role

This position will support and lead aspects of various aspects within the Enterprise Services group. Those items would include, but are not limited to, AFG’s virtual advertisement initiative, LED Content management, department contracting and freelance database management, providing updated department/company documentation as well as assist in the tracking and reporting of various departmental budgets.

Key Responsibilities

Technology & Transmission

• Setting up competitions, matches, playlists and users within AFG’s content management system working with cross-departmental teams to ensure deadlines are met within the various steps of the applicable competition life cycle.
• Sharing Virtual/LED content with venue teams and the AFC ahead of match delivery and providing updates where applicable.
• Supporting the team in various areas of the Media Asset management system “MAM” including setting up of events and user access, running reports, checking metadata and ensure the tagging of the media assets are consistent with established principles while coordinating with key stakeholders to ensure various deadlines are met.
• Responsible for supporting the overall delivery of virtual advertisement “VA” by:

1. Crewing freelance personnel and supporting them with various items such as travel and accommodation needs, visas and information related to their assignment.
2. Creating and issuing VA daily schedules to all key stakeholders.
3. Working with AFG’s appointed VA supplier ensuring they have all the elements needed ahead of the events.
4. Providing account management support to other 3D party entities delivering VA onsite across various competitions.
5. Submitting production booking sheets for VA matches to cross department teams.
6. Create and manage presentation materials to inform cross-departmental teams of VA initiative.
7. Supporting the tender process which includes, but not limited, issuing Request for Proposal “RFP”, coordinating testing events, and reviewing of materials submitted by participants.

• Working with the Transmission team in coordinating SNG’s or internet requirements to deliver the relevant match which including working with key stakeholders on ensuring requirements from venue are available, issuing logistic letter requests to FA/LOC’s, parking passes, RF clearances (if applicable).

Events

• Responsible for gathering and submitting all accreditation and visa requests for personnel managed by the team for relevant matches/events. This includes, but is not limited to, suppliers, freelance staff, Enterprise Services team as well as client accounts.
• Supporting the overall planning of all special events which includes draws and award ceremonies.
• Act as the owner of the company match inventory and match calendar issuing updated documentation to the company on a monthly basis highlighting any key changes.

Contracting & Freelance Database

• Support the AFG’s freelance database system by maintaining SmartTracker and SmartDatabase. Support the overall onboarding and offboarding of AFG’s freelance pool working with the relevant line managers.
• Support in the overall maintenance and issuance of all contracts and work orders for the department including the maintenance of AFG’s contract database.

Budgeting & Reporting

• Support in the overall flash reporting and tracking of costs within the departments various budget.
• Responsible for raising of purchase orders.
• Managing the companies project ID’s to ensure systems are up-to-date and accurate with the latest competitions standings as well as providing updates to AFG’s appointed travel agency.

Other

• Scheduling meetings and coordinating agendas as well as issuing notes.
• Other ad hoc tasks as directed.

Skills, Experience and Qualifications

• Demonstrated interest in broadcast, media asset management, and content services.
• Attention to detail and ability to maintain organization in a fast-paced environment.
• Skilled user of all Microsoft applications, demonstrating strong Excel skills.
• Flexible, enthusiastic and motivated.
• Ability to prioritize tasks, stay organized, and work diligently both independently and within a team.
• Introducing fresh perspectives and innovative technologies to enhance content service.
• Willingness to work flexible hours, including evenings and weekends, to accommodate the demands of the role.
• Potential travel required for match delivery.
• Experience in events for 3+ years, with sports events a plus.
• Proficiency in written and spoken English; proficiency in other Asian languages is a plus.

Role Overview

The Program Coorindator is responsible for overseeing and driving delivery of technology, data solutions, and associated support services across a portfolio of customer account(s). The Program Coorindator is a leadership position within our Work Dynamics Technology Group and is aligned to our global Integrated Delivery Management (IDM) function. This role serves as the delivery excellence link between the customer, JLL Technologies, and JLL’s Work Dynamics (WD) business stakeholders.

The Program Coorindator optimizes technology outcomes for our customers and helps grow JLL’s direct technology and Work Dynamics businesses by: (i) orchestrating delivery efforts across all technologies in play on an account, (ii) leveraging the full capabilities of our global delivery execution teams, (iii) coordinating all technology delivery engagements across the full account life cycle, and (iv) leading in optimizing end-to-end facility management (FM) processes by leveraging technology.

The Program Coorindator realizes success by commanding multiple delivery engagement types, across a diverse ecosystem of technology solutions, in a complex global enterprise environment. The Program Coorindator exercises strong business and financial acumen as well as leveraging strong internal and external interpersonal relationships to achieve desired objectives. Ultimately, the Program Coorindator enables our customers and JLL’s business to drive successful real estate business and technology outcomes through the holistic and effective delivery, use, and support of technology and data.

Job Description

Role Overview

The Program Coorindator is responsible for overseeing and driving delivery of technology, data solutions, and associated support services across a portfolio of customer account(s). The Program Coorindator is a leadership position within our Work Dynamics Technology Group and is aligned to our global Integrated Delivery Management (IDM) function. This role serves as the delivery excellence link between the customer, JLL Technologies, and JLL’s Work Dynamics (WD) business stakeholders.

The Program Coorindator optimizes technology outcomes for our customers and helps grow JLL’s direct technology and Work Dynamics businesses by: (i) orchestrating delivery efforts across all technologies in play on an account, (ii) leveraging the full capabilities of our global delivery execution teams, (iii) coordinating all technology delivery engagements across the full account life cycle, and (iv) leading in optimizing end-to-end facility management (FM) processes by leveraging technology.

The Program Coorindator realizes success by commanding multiple delivery engagement types, across a diverse ecosystem of technology solutions, in a complex global enterprise environment. The Program Coorindator exercises strong business and financial acumen as well as leveraging strong internal and external interpersonal relationships to achieve desired objectives. Ultimately, the Program Coorindator enables our customers and JLL’s business to drive successful real estate business and technology outcomes through the holistic and effective delivery, use, and support of technology and data.

Role Responsibilities

• Manages overall service delivery and business success across the portfolio of Client account
• Accountable for overall technology delivery success by orchestrating delivery efforts across all technologies in play on assigned accounts, ensuring delivery performance is aligned with the contractual scope of services and service level agreements
• Accountable for resource management processes including resource forecasting, supply and demand management, commissioning and de-commissioning resources, and managing resource assignments
• Oversees performance of assigned direct and indirect technology resources to ensure that teams and individuals are meeting/exceeding delivery expectations, identifying and addressing any performance issues as needed with other direct managers and matrix managers
• Partners with direct sales, Client Growth, and Account Directors/Exec leaders to help identify, monitor, and advance opportunities for organic account growth, net new growth, and renewals
• Provides inputs and/or authors Statements of Work (SOW) and Scope of Services documents including staffing estimates, LOEs, skills, timelines, delivery models, pricing models/estimates
• Understands and navigates contracts (MSAs, PSAs, SOWs, subcontracts, etc.) to protect JLL’s business interests and mitigate risk in delivery engagements
• Accountable for the timely transition of opportunities from the sales/solution phases into delivery/kickoff phases including the mobilization of all tech delivery resources
• Oversees project(s) performance during implementation/transition phases in coordination with the assigned Project Managers and Program Managers
• Oversees team performance (can be direct amd/or indirect staffing) during operational and support phases in coordination with the assigned Operations Managers and Support Managers
• Accountable for ensuring JLL’s account management and delivery management governance processes, controls, and best practices are utilized on assigned customer accounts
• Accountable for financial targets (at the engagement- and account-level) including managing tech revenue, profitability, operational/staffing budgets, costs, accruals, forecasting, etc.
• Serves as an escalation point for delivery-related issues and risks, leading issue resolution and root cause analysis (RCA) efforts
• Works with JLL Work Dynamics Account Directors/Exec leaders to ensure on-account technology solutions enable JLL core business services and meet associated KPIs and SLAs
• Provide inputs to account planning processes ensuring that tech roadmaps, product plans, execution plans, and other delivery commitments are delivered according to account strategy
• Understand the commercial and financial models associated to JLL’s direct technology business, productized services offerings, and WD tech-enablement, possessing the business and financial acumen to navigate and manage across multiple models
• Help balance, solution, and achieve “win-win” outcomes across varied internal and external stakeholder groups, even when individual incentives are not necessarily aligned

Account Specific Requirements:

• Leveraging broader JLL Technologies expertise and research, be accountable for bringing thought leadership on technology innovation and digital transformation to Client team and Account team
• Lead process optimization and redesign using design thinking methodologies to improve efficiency and operation experience
• Drive the digitalization of FM processes by conducting user research, creating personas, and implementing digital solutions
• Ensure the ongoing maintenance and support of on-account technology systems, including data management and maintenance.
• Implement and adapt the client’s existing data analysis framework, including managing through journey, value mapping and control tower methodologiesAnalyze performance data, manage existing dashboards, and collaborate with the client's data team to define requirements for new dashboards that will provide actionable insights

Role Requirements

Ideal candidate should have demonstrated the following competencies:

• Accountable for the performance and results of a team, with work primarily achieved through others and a % of performance measured by results of the team
• Identifies and resolves technical, operational, and organizational problems and adapts plans and priorities to address resource and operational challenges
• Provides technical guidance to employees, colleagues and/or customers
• At senior levels, the Program Coorindator may manage professional employees with accountability for setting direction, deploying resources, leading pay performance, goal setting and development discussions (including hiring/firing authority)
• Provides functional leadership both through direct reports and indirect reports
• Requires in-depth understanding of different systems, theories, and practices across varied technology delivery engagements with basic knowledge of other disciplines (business, financials, pre-sales/sales, people management, etc.)
• Applies a strong understanding of the industry and how own team, multiple teams, or practice area contributes to the achievement of objectives
• Guides, influences, and persuades others either internally in other areas or externally with customers or partners

Education Credentials

• Requires a bachelor’s degree in addition to 5-years+ broad range of business and technical delivery experience
• Experience with SDLC, Agile, ITSM, and/or ITIL industry best practices and methodologies
• Intimately familiar with the world of corporate real estate (CRE) including portfolio and facilities management functions, businesses, processes, stakeholders, markets, etc.
• Understands real estate technology market: PropTech, IWMS, Smart Buildings, IoT, genAI, etc.
• Cultural sensitivity as well as demonstrated diversity and inclusion training

What you'll do:

As a Manager, you will leverage your subject matter expertise in Technology Policy to deliver significant value to our clients through proposal development, project design and implementation, expert advisory, and relationship management. Understanding both the public policymaking process and tech and digital policy issues faced by corporate technology businesses across APAC, you will design and provide advisory services on strategy, policy and regulation, at a national, regional and international level.

Leading small project teams or working as an experienced individual contributor on larger, cross-functional teams, you will be responsible for delivering high-quality work that exceeds client expectations. You will build strong client relationships identify new opportunities and contribute to account growth. It is expected that you will develop a personal, expert brand, representing the expertise of yourself and the company at conferences and external events where opportunities arise.

More specifically, you will:

• Provide strategic advice and innovative solutions to help clients address complex tech and digital policy challenges, achieving their national, regional or multilateral objectives
• Contribute to the design and delivery of innovative solutions based on industry insights, comparative research
• Build trusted relationships with clients to understand their needs and identify opportunities to drive greater value and impact
• Lead and oversee strategic research and analysis. Direct, develop, and contribute to comprehensive research initiatives, position papers, and policy briefs, ensuring they provide in-depth analysis and critical insights with an aim of influencing key stakeholders and driving business objectives
• Proactively Monitor and Advise on Regional Policy and Regulatory Developments
• Actively monitor, assess, and provide strategic advice on key policy and regulatory matters within the APAC region
• Enhance Regional Public Policy and Stakeholder Engagement: Develop and execute strategies to engage with relevant policymakers, regulators, and key stakeholders throughout the Southeast Asia region, and beyond.
• Contribute subject matter expertise to proposals and pitches to win new engagements
• Lead project teams and manage projects to deliver outstanding results for clients, ensuring clear roles, responsibilities, and performance milestones
• Foster strong collaboration with colleagues across practices to deliver integrated client solutions
• Develop high-impact presentations, reports, proposals, and other client deliverables
• Attend and present at conferences and workshops

What you’ll need:

• Demonstrable subject matter expertise in Technology/Digital/AI/Data or similar Policy and regulation (either good broad coverage across multiple topics, or detailed knowledge of some areas).
• Extensive experience leading the design and delivery of complex, high-impact policy/regulatory engagements
• Experience building trusted client relationships across the APAC region, delivering value, shaping high profile engagements, and contributing to business development
• Strong communication, facilitation, and presentation skills, with the ability to convey complex ideas to senior stakeholders
• Strong project management and ideally people management experience, particularly of international, and geographically dispersed teams

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our esteem client is looking for a Technology Leader to identify emerging Generative AI, Large Language Models technologies and to drive innovation and competitive advantage that leads to business impact.

Responsibilities:

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies that can drive innovation and competitive advantage of business.

· Ability to plan comprehensive technology roadmap of business needs

· Ensure compliance with industry regulations and standards.

· Providing regular updates to senior leadership and other stakeholders

Remuneration:

· 10+ years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen

· Ability to present technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

We are seeking a highly motivated and experienced Technology Program Manager [Smart Building] to oversee the implementation and management of smart workplace initiatives across the Asia Pacific region for a fortune 100 global bank.

The primary objective of this role is to drive enhanced employee and visitor experiences, sustainability outcomes, operational efficiency, and future-proof the organization through the overseeing delivery of cutting-edge smart technologies. The Technology Program Manager [Smart Building] will collaborate closely with various teams, including technology, real estate, corporate services, and vendors, to ensure successful delivery of smart workplace projects and effective management of existing smart workplaces.

Overview:

We are seeking a highly motivated and experienced Technology Program Manager [Smart Building] to oversee the implementation and management of smart workplace initiatives across the Asia Pacific region for a fortune 100 global bank.

The primary objective of this role is to drive enhanced employee and visitor experiences, sustainability outcomes, operational efficiency, and future-proof the organization through the overseeing delivery of cutting-edge smart technologies. The Technology Program Manager [Smart Building] will collaborate closely with various teams, including technology, real estate, corporate services, and vendors, to ensure successful delivery of smart workplace projects and effective management of existing smart workplaces.

Responsibilities:

• Project managing the implementation and rollout of smart technologies in buildings based on existing smart workplaces.
• Engage and collaborate with cross-functional teams, including technology, real estate, corporate services, and vendors, to drive the successful execution of smart building projects.
• Perform high quality program and project management ensuring a strong governance, thorough documentation, and efficient communication.
• Proactively manage stakeholder expectations and program/project risks. Effectively communicate with and influence senior stakeholders.
• Become a knowledge leader in the smart workplace providing training and knowledge transfer when required
• Work with integration leads and technology team to ensure a seamless integration of smart technologies within the existing infrastructure and processes.
• Act as the key contact for the real estate team in existing smart workplaces, addressing any issues, questions, or concerns raised and tracking to resolution.
• Develop and maintain strong relationships with external partners, vendors, and service providers.
• Stay updated with the latest smart building trends and technologies and make informed innovation recommendations for future-proofing the bank's workplace strategy.

Requirements:

• Bachelor's degree in a relevant field (Engineering, Computer Science, Facilities Management, etc.). Advanced degree preferred.
• Proven experience in managing smart building initiatives or similar complex real estate projects.
• Strong understanding of smart building technologies, IoT, automation systems, and related concepts.
• Excellent project management skills and ability to multitask in a fast-paced environment.
• Experience working with cross-functional teams and managing multiple stakeholders.
• Strong analytical and problem-solving abilities to address technical issues and drive process improvements.
• Exceptional communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Proactive and self-motivated mindset with the ability to take ownership of projects and drive them to successful completion.
• Familiarity with sustainability practices and green building certifications is a plus.
• Flexibility to travel within the Asia Pacific region as required.

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Key Appointments

• Technology Risk Officer, in the Tech Risk & Business Resilience Team.
• 2nd line technology risk management and governance for the Singlife Group of companies

Key Responsibilities

• Advocate effective technology risk management, ensuring risks are understood and managed within the approved risk appetite by the responsible technology functions.
• Assist the ED to keep updated the depository of technology and cyber risk related framework, policies, standards and SOP.
• Provide support for internal and external auditors. This includes managing RFIs, check and collate relevant evidence, submission of evidence in accordance with agreed schedules and coordinating responses to audit observations.
• Complete due diligence questionnaires received from clients.

Purpose of the Role

• Serve as the primary contact to coordinate communications between auditor (internal and external) and Singlife Tech personnel to ensure clear dissemination of audit requirements and timely provision of accurate evidence to the auditors.
• Provide technology risk advisory support to Business Units.
• Identify gaps in technology and cyber risk related controls and propose remediation actions to address them.

Key Decisions within the Role

• Systems – Governance, Risk and Compliance (GRC) System
• SharePoint/Confluence – Audit evidence depository
• Know how / expertise – Risk management framework and regulatory requirements.

Team

• Part of Technology Risk Management team with six team members

Requirements:

Experience

• Overall 2+ years of experiences in areas of technology governance, risk management, operational risk and control management.
• Good understanding of a broad range of technology domains, including Cloud computing.
• Industry experience from Financial Services, FinTech, InsurTech, Digital Payment, eCommerce would be preferred.
• Ability to multi-task assignments, prioritized workload with limited supervision and be resilience under pressure whilst delivering to deadlines.

Education

• Academic: Bachelor’s degree in Computer or Information Technology (Mandatory)
• Professional Certification(s): CISSP or CRISC, CISA or other recognised organization (Preferred)

Key Stakeholders:

External

• External auditors and local regulators

Internal

• Risk and control owners and their nominees for the Group Technology function as well as the business entity’s technology leads.
• Internal auditors
• Legal & Compliance functions
• Members of the wider Group Risk function.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

BIENE Technologies Pte Ltd. is a growing ITES Outsourcing, GPS & Innovative project building company, and we need a chief technology officer (COO) to be the right hand of our thriving CEO. With your experience and talents, you’ll be able to lead our team of high-performing professionals to be efficient, productive, and effective. Our ideal candidate has extensive experience within the industry, perhaps having worked your way up through the ranks to your role as an executive. We believe this trajectory helps develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of the IT industry. We have our eye out for a CTO with strong leadership skills and the ability to approach business from a creative point of view.

Objectives of this Role:

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs.

Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning.

Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.

Ensure effective recruiting, onboarding, professional development, performance management, and retention

Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary

Daily and Monthly Responsibilities:

Analyze internal operations and identify areas of process enhancement

Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO.

Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term.

Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability.

Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting.

Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

Skills and Qualifications:

Bachelor’s degree in business administration, or related field

5+ years experience in executive leadership positions

Leadership skills, with steadfast resolve and personal integrity

Understanding of advanced business planning and regulatory issues

A solid grasp of data analysis and performance metrics

Be able to diagnose problems quickly and have foresight into potential issues

Excellent interpersonal and public speaking skills

Preferred Qualifications:

Fundraising experience

International business experience

~ Act as an effective board member

~ Adopt international hotel asset valuation & business acquisition models

~ Carry out finance philosophy and strategies

~ Develop and drive organisational vision, mission and values

~ Develop succession plans

~ Direct strategies and set targets

~ Grow strategic business partnerships

~ Interpret statutory financial statements for business leaders

~ Lead and account for innovation within the organisation

~ Lead and create strategic priorities, culture and governance

~ Lead change management

~ Lead succession planning, capability development and employee engagement

~ Monitor performance and create reward strategies for results

~ Provide leadership during crisis situations

~ Represent and promote the organisation

~ Spot and develop business opportunities

Proven experience as Chief Operating Office or relevant role:

Understanding of business functions such as HR, Finance, marketing etc.

Demonstrable competency in strategic planning and business development

Experience in fundraising will be a plus

Working knowledge of data analysis and performance/operation metrics

Working knowledge of IT/Business infrastructure and MS Office

Outstanding organizational and leadership abilities

Excellent interpersonal and public speaking skills

Aptitude in decision-making and problem-solving

To generate a pipeline quickly and effectively, achieving good discovery and qualification. This role involves extensive communication with prospective clients to understand their needs and determine how our solutions can meet their business challenges. Collaborate with Sales and marketing team to work together for inside sales.

• Identifying new accounts and qualifying new inbound and outbound sales opportunities
• Run customer calls to qualify potential opportunities and set introductory meetings for the Sales team
• Work closely with Marketing to provide feedback on campaign performance, improve lead qualification and lead scoring
• Partnering closely with Sales to strategically penetrate key accounts
• Develop strong sales and product knowledge
• Nurture early phase opportunities for future pipeline potential
• Update lead and prospect activity to ensure effective lead management
• Exceed monthly opportunity quota and other KPIs set by management
• Be the first point of contact for customers who need help finding solutions
• Develop your customer-centric sales skills to deliver a stellar customer experience.
• Social selling is a modern sales strategy where sales professionals use social media platforms like LinkedIn, Instagram, and Twitter to establish relationships with potential customers. Interact by sharing valuable content, answering questions, and engaging in meaningful conversations.
• Aim is to build trust and credibility, making it easier to connect with and influence customers when they're ready to buy.

Requirements

• At least 3 to 5 years relevant work experience, preferably in the technology sector/IT product based inside sales.
• Experience in pipeline building and lead qualification - Ability to drive revenue and expand client relationships in areas such as automation, robotics, and software solutions for industrial applications.
• Ability to multi-task, prioritise and manage time effectively
• Self-starter, goal-oriented, passionate about technology, and capable of quickly learning new IT solutions.

If you find your experience is suitable, we encourage you to apply for this exciting opportunity! Please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

We are currently looking for an experienced Project Manager within the Semiconductor space to join us. we are seeking a dynamic individual to take responsibility for their development projects, managing internal and external stakeholders and providing data on project progress to senior management. As the Project Manager, you'll spearhead cutting-edge projects in semiconductor development.

Job description

Responsibility：
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including resource allocation, timeline, budget estimates, and risk management strategies.
• Set realistic deadlines and milestones and adjust project scope or resources as needed to meet objectives.
• Lead and coordinate cross-functional teams in the execution of engineering projects.
• Monitor and manage project activities to ensure that timelines and quality standards are met.
• Ensure proper communication between all team members and stakeholders, resolving conflicts and managing expectations.
• Assign tasks to engineering and technical teams and ensure resources are optimized for efficiency.
• Identify resource constraints and work to address any issues that may impact
• Identify project risks and develop mitigation strategies.
• Monitor project risks throughout the project lifecycle and update risk management plans as necessary
• Oversee project quality standards and ensure that engineering best practices and regulatory requirements are met.
• Conduct regular project reviews and ensure that design and technical documentation is accurate.
• Act as the main point of contact for project stakeholders, ensuring timely communication of project status, issues, and progress.
• Prepare and deliver regular reports, presentations, and updates to senior management and other key stakeholders.

Qualifications:
• Degree in Engineering or a related field.
• At least 5 years Project Management working experience
• Proven experience in project management, with a focus on semiconductor engineering fields or technology projects.
• Strong understanding of semiconductor engineering.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) are a plus.

• Proven experience in creating CAD/CAM/CAE specifications and drawings for semiconductor components and packaging.

• Ability to work independently and as part of a team.
• Willingness to travel as needed to project sites or client meetings.

Reference: 2024B093

Industry: Technology, System Integration (SI) Industry

Location: North East Area

Skills: experience in Generative AI, Large Language Models or other emerging technologies

Our client is a respectable and established Technology Integrator with strong business in Information Technology advancement, applications development and automation - catering to business across both private and public sector.

Job Description

• Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact
• Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs
• Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Job Requirement

• Strong experience in solution architect and/or technology advisory role
• Experience in Generative AI, Large Language Models or other emerging technologies
• Good communication skill and possess ability to present complex technical concepts in non-technical stackholders
• Possess ability to link new technology decisions to company strategy and market opportunities

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

Executive Assistant/Secretary (Technology)

We are representing a global leader in the Technology industry in search for an Executive Assistant to support the team.

Job responsibility

• Perform full spectrum of secretarial and business support to senior management
• Maintain strict confidentiality and interact professionally with all level of management, staff, business partners and external parties
• Perform administrative duties such as travel, accommodation, meal arrangements, expense claims, documentation, etc.
• Provide hospitality to business partners and visitors
• Perform research on various topics
• Assist senior management on personal and family related matters
• Other ad hoc duties as assigned

Requirements

• Bachelor’s Degree or above
• 2-5yrs relevant experience in MNC and tech, hospitality or airline industry preferred
• Fast learner with excellent planning, time management and organizational skills to meet strict deadlines
• Positive working attitude, proactive and resourceful
• Flexible and adaptable to working hours and environment, able to travel when required
• High level of integrity and discretion in handling confidential information and dealing with people

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

● Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

● Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

● Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

● Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

● Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

● Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

● Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

● Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

● Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

● Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

● Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

● Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

● Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

● Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

● Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

● Drive the continual maintenance and improvement of audience data quality and technology usage.

● Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

● Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

● Effective planning, management and execution of multiple platform product roadmaps

● Maintaining a complex orchestration schedule and managing dependencies across resources.

● Management of multiple large scale projects and teams simultaneously

● Strong working relationships with stakeholders and peer teams

● Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

● Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

● Self-motivated and achievement oriented with excellent project management skills

● Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

● Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

● Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

● Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

● Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

● Understands data process and flows between systems and outbound signals to other platforms

Experience

● Leading and managing marketing technology platforms and integrations

● Managing Projects and Products

● Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

● Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

● Applying human-centred design, service design or design thinking

EA Personnel R1985185

EA Licence 15C7529

XCL World Academy is seeking to appoint a Secondary Years Design & Technology Teacher. This is a full-time contract position commencing from 1st August 2025.

Preference will be given to teachers who have relevant subject-specific IB MYP and DP experience, as well as a clear track record of superior teaching in international school settings.

Main Responsibilities

• Teachers should be willing to contribute positively to the collaborative culture of the department and broader SY Team.
• Demonstrates to professional ethics, international mindedness and the school’s mission.
• Adheres cooperatively to XCL policies and regulations, including duties, deadlines, programme requirements (IB).
• Seeks clarification in case of lack of clarity to fully meet all expectations of the role and sets and maintains high standards of professionalism.
• Contributes to the development of curriculum and assessment documentations.
• Show exemplary attendance to work eg. recognizes the importance and provides support for XCL extended school day activities.

Person Specifications

• Undergraduate degree from a recognized university or college.
• Teaching experience and professional certification specific to applied position.
• Minimum of two years’ experience as a class teacher, preferably in an international K-12 school.
• Preferred minimum 2 years of relevant IB programme experience.
• Possess skills and attitudes aligned to the purpose, mission and vision of XCL World Academy.
• Need clear eagerness, resilience and understanding to engage and collaborate in the development of a highly aspirational school.
• Have demonstrated commitment and education and learning beyond the classroom.
• Be flexible and willing to take on new challenges.
• Salary commensurate with experience (International School) and according to the school's teaching scale.
• This is a full time 2-year contract position, renewal will be offered based on performances and class allocations.

Application:

Qualified candidates are welcome to apply by 4 January 2025.

About us

XCL World Academy is an international school in Singapore for students aged 2 to 18, fully committed to the academic, emotional and social development of its students. We are immensely proud to be the first and only international school in Singapore authorized to offer all four International Baccalaureate (IB) programmes.

We aspire to recruit employees that share and understand our commitment to empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks.

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781