Job Summary

We are looking for a visionary and results-driven Chief Technology Officer (CTO) to lead and manage the technology strategy of the company. This executive role involves overseeing the development of all technology initiatives, setting technical direction, and ensuring that technology investments align with business goals. The CTO will drive innovation, ensure system reliability, and manage the technology infrastructure to deliver high-quality products and services to our customers.

Key Responsibilities

• Strategic Leadership: Define and execute the technology vision and strategy in alignment with company objectives and market opportunities.
• Innovation & Development: Oversee the development of innovative technology solutions that provide competitive advantage and meet market needs.
• Team Management: Lead, mentor, and build a high-performing technology team, promoting a culture of continuous learning and technical excellence.
• Technology Infrastructure: Ensure the scalability, security, and reliability of the company’s technical infrastructure, including cloud systems, software platforms, and data management tools.
• Product Development: Collaborate with product, marketing, and operations teams to deliver seamless and effective product experiences to users.
• Technology Operations: Supervise day-to-day technology operations, ensuring efficiency and minimizing downtime or system failures.
• Risk Management & Security: Implement and maintain robust cybersecurity measures to protect company data and intellectual property.
• Vendor & Partner Management: Manage relationships with technology partners, suppliers, and vendors to ensure the delivery of high-quality services and solutions.
• Budget Management: Develop and manage the technology budget, ensuring cost-effective use of resources and adherence to financial plans.
• Regulatory Compliance: Ensure technology operations are compliant with industry standards, regulations, and best practices.
• Technology Trends: Stay current with the latest technology trends, advancements, and best practices, incorporating these into the company’s technology strategy.

Key Skills & Qualifications

• Proven experience as a CTO, VP of Engineering, or other senior technology leadership roles in a fast-paced and dynamic environment.
• Strong understanding of system architecture, cloud services, and application development.
• Experience leading cross-functional teams in the development of scalable, secure, and innovative solutions.
• Exceptional knowledge of software engineering principles, development methodologies, and best practices.
• Proven track record of driving digital transformation and leading technology initiatives that align with business goals.
• Expertise in managing large-scale technology projects, budgets, and vendor relationships.
• In-depth understanding of cybersecurity principles and practices.
• Excellent communication and leadership skills, with the ability to interact effectively with stakeholders at all levels of the organization.
• A problem-solver with the ability to think strategically and make data-driven decisions.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field; relevant certifications are a plus.

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Digital Channels Subject Matter Expert- SME/Digital Channels Delivery Manager/Lead (Technology)

Job Description / Key Requirements:

• A degree in Computer Science and/or a business-related degree; or equivalent work experience.
• 10+ years in a technical delivery management in IT services organisations delivery Digital Banking or Digital Channels projects engagements.
• Must have overall 10 to 14 years experience
• Must have Recent working experience in Core Digital Channels/Digital Banking for at least 5+ years.
• Hands-on working experience as a Digital Channels SME / Technical Delivery Manager
• Must have hands-on experience and understanding of Agile and Agile ways of working.
• Must have hands-on experience end-to-end working in Technical and Functional projects delivery.
• 5+ years working experience in banking industry (projects) is a MUST.
• Good to have workin experience in Corporate Banking.
• Successful track record in end-to-end delivery and technical project management.
• 10+ years of experience in technical projects tracking, reporting and governance.
• Must have a good track record of key stakeholder management for technical project management.
• Knowledge in variou Quality frameworks and methodologies.
• Understanding of financial reporting and resources management including managing resources on bench.
• Domain : Digital Channels/Digital Banking

Key Responsibilities:

• Provide technical delivery leadership to deliver technology projects on time and within budget for Core Digital Banking/Digital Channels domain.
• Responsible for end-to-end customer satisfaction and overall technical delivery management.
• Engage with in-house functional and technical teams to deliver projects throughout the project life cycle.
• Actively involved in project resources identification and resource mapping for deliver the projects.
• Complete ownership for customer satisfaction and overall delivery excellence.
• Able to identify delivery gaps and ensure capacity management for quick resolutions.
• Responsible for projects financial and projects tracking.
• Act as an advisor to client stakeholders and technical teams on projects delivery management.
• Overall ownership of technical delivery for multiple projects
• Mandatory : Good understanding and experience of Digital Banking/Digital Channels and Agile Ways of Working
• Responsible for client stakeholder technical relationship management.

Executive, Group Technology (IT Security)

The Job

Responsible for assisting the Vice President, Group Technology (IT Security) in:

• Ensuring the organization's information systems are fully operational and remain protected from external threats.
• Ensuring the organization complies to all relevant IT related legislative/regulatory requirements.

Responsibilities

• Assist in developing and driving compliance/governing framework for ongoing compliance against relevant IT legislative/regulatory requirements (e.g.PDPA, MAS TRM & PCI) and reporting to IT Management.
• Assist in developing and driving compliance/governing framework for the ongoing compliance against the organizational information security policies, standards and procedures and reporting to IT Management.
• Assist in evaluating and formulating a risk management framework for the embrace of new technologies such as Internet of Things (IOT).
• Assist in reviewing and recommending changes to information security policies, standards and procedures, taking into considerations such as deviation requests and audit findings.
• Assist in developing and driving an ongoing Information Security score card framework to reflect the state of compliance of the computing environment against the information security policies, standards and procedures.
• Assist in developing organizational IT risk management framework and conducting the risk assessments.
• Assist in conducting information security awareness and phishing programs.
• Assist in driving the evaluation & implementation of IT Security projects.
• Engage and support counterparts in China

Requirements

• Minimally 3 years of Information Security work experiences in the area of Information Security Consultancy and IT Risk Management.
• Possess security related certifications such as CISSP, CISM or CISA, with strong information security knowledge of IT legislations such as PDPA, MAS TRM and PCI, industry Information Security best practices/principles.
• Highly disciplined and diligent in driving deliverables strictly within defined timelines.
• Disciplined in being guided by a set of formalized security policies, standards, procedures and frameworks.
• Logical and methodological, with good planning, interpersonal and organizational skills.
• Able to work independently and as a strong team player.
• Experience in working in companies in bigger setup with various lines of businesses.

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief, or nationality.

Only shortlisted candidates will be notified.

Office Location: 25, Ubi Road 4, #05-01, UBIX, Singapore 408621

Senior Digital Marketing (F&B Technology)

Working Days: Mon-Fri

Working Timing: 09.00 - 06.00

Working Location: Paya Lebar

Starting Salary: $3,500 - $5,500 + AWS + VB

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Contribute to strategic decisions around the future direction of company's products.

Requirements:

• Bachelor degree in Marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Up-to-date with the latest trends and best practices in online marketing and measurement

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Company overview
Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Department overview
Nomura is currently in the process of establishing a new Global Sourcing function to operate across Nomura Group companies, regions and functions to deliver an ongoing contribution to cost efficiency and commercial/contract risk mitigation associated with vendor engagements, and drive efficiencies through spend category commercial support, vendor/contract consolidation and Group-wide economies of scale.

Role description
Working as part of a Category team that operates as part of an overall Global Technology Sourcing team. Making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through:

• Supporting the Global Sourcing Category Lead – Network and Infrastructure in developing the overall spend category strategy in partnership with key stakeholders and managing the effective delivery of that strategy
• No direct reports however there will be some workload oversight of, and close collaboration required with members within the Global Sourcing team located in numerous Nomura regions
• Managing and/or providing oversight to category-wide efficiency and governance initiatives
• Effective management and delivery of new deals and renewals, including:

o Influencing the adoption of appropriate sourcing strategies and activities
o Leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations
o Significant interaction with senior internal clients and senior representatives from external vendors
o Creating and presenting impactful deal summaries/recommendations
o Working as part of cross-functional and cross-regional teams
o Maintaining deal pipelines

• Providing a commercial advisory service to key stakeholders
• Meeting or exceeding a range of financial and non-financial performance targets
• Ability to build and maintain collaborative working relationships with stakeholders
• Build strong supplier relationships and supplier management programmes; driving initiatives with suppliers in co-ordination with the business and corporate functions
• Making a material contribution to the ongoing development of Nomura’s Global Sourcing function, including policy and procedures
• Providing support and coaching to other members of the Category team with an emphasis on development of the more junior members of the team
• Where applicable, the execution of Business Continuity plans and pro-active operational risk management

Skills, experience, qualifications and knowledge require

• Degree level qualification or equivalent
• CIPS or other professional Sourcing/Procurement qualification desirable
• Minimum 10+ years of experience of sourcing the relevant spend categories in a blue-chip environment, with some experience of Category Leadership and a proven track record of successfully leading commercial and contract activities, including:

o Supporting the Global Sourcing Category Lead – Network Infrastructure, and leading the development and maintenance of strategic Category-wide plans and initiatives in conjunction with stakeholders
o Portfolio opportunity analysis and subsequent benefit delivery
o Interacting and influencing at senior management level
o Effectively influencing the sourcing strategy for individual projects
o Leading internal/market analysis, competitive bidding and negotiation activities for regional and global agreements, with a range of value and complexity
o Re-negotiation and value extraction from embedded legacy / incumbent suppliers
o Knowledge of the pricing and contracting mechanisms for global enterprise level suppliers
o Excellent understanding of commercial levers and legal terms and conditions relating to Network Infrastructure contracts
o Understanding of different Network Infrastructure services, platforms, licensing arrangements, pricing frameworks
o Ability to identify contractual, operational and commercial risks in particular complex projects and apply mitigation measures without impacting project delivery objectives
o Knowledge of supply market, supplier capabilities, and expected trends at a geographic and global level

• Experience in a Banking environment may be an advantage, but is not essential
• Staff management experience essential and cross-regional team experience an advantage
• Ability to motivate, organise and develop team members
• Strong and experienced commercial and contract negotiator
• Is highly credible, an effective communicator (written and verbal) and is able to influence senior external vendors and senior internal clients
• Self-starter who can work with minimal supervision and manage a large volume of projects
• Can contribute effectively to and/or co-ordinate cross-functional teams
• Can drive projects to a conclusion while maintaining a high quality of task delivery

Diversity Statement
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.
DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time

SFID: 8318

(Halal Conversion and Management, Training and Inspection/Audits)

Compliance Processing Officer [ Halal Food Cert ]

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2,400 - $2,800 + AWS + VB
• Location: Near Clarke Quay MRT

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• According to the company’s long-term vision, formulate and integrate cybersecurity strategies into a companywide strategic plan by collaborating with cross-functional teams to design and implement secure infrastructure and application solutions
• Understand expectations of the company regarding continuous growth, establish concrete goals, and create mid-term strategies to achieve goals
• Drive the Global Cyber Defense Strategy, maintain ready forces and capabilities to conduct cybersecurity operations
• Anticipate future internal and external trends and implications and create appropriate cybersecuritymeasures
• Build understanding of cyber threats in each level. Develop detection & protection measures continuously, lead the technical solution implementations to be prepared to defend Santen from disruptive or destructive cyberattacks
• Ensure the security incident management process are executed properly by all parties by tracking the resolution process and making sure the known issues are addressed according to risk management methodology
• Lead the monthly operational meetings between SOC team and Santen, improve the overall process and ensure the KPIs are achieved
• Verify and continuously improve the Recovery Process performed during or after a security incident to ensure that it meets business requirements and is effective and practical
• Manage the Major Security Incident Management process, under Global Head of Information Security,and guide/train different stakeholders, including SOC team, DIT leaders and technical managers
• Support the Disaster Recovery and Business Continuity framework, initiatives, and execution
• Improve Santen’s cybersecurity maturity level by increasing overall awareness and providing security advice/insights on technical requirements to DIT and non-DIT leaders (both Information Systems and Industrial Control Systems global leaders)
• Lead global programs & project implementations, planning the delivery of risk mitigation solutions and answering technical questions, reviewing current security measures, recommending enhancements, and identifying areas of security weakness
• Perform technical risk assessments (IT & OT) of all new global solutions and third parties, identify potential gaps and make sound recommendations for mitigating the risks on a global scale
• Implement the Internal Cybersecurity Framework to support the state-of-art technologies and Santen regulatory and organizational requirements (ISO 27001, NIST, Data Privacy Laws)
• Implement and improve the Global Vulnerability Management Program focused on reducing the risk presented by vulnerabilities in Santen environment by continuously performing three core steps: Discovery, Reporting and Remediation
• Guide the technical teams (Global IT Infra, Regional IT Infra and Application teams, critical third parties) to make sure vulnerabilities are mitigated on a timely manner, perform the escalations on time
• Manage the global vulnerability scan and penetration test exercises
• Manage the relationship and contracts with the external suppliers to obtain the best value for Santen
• Determine the need for covering the risks on company’s threat landscape and continuously search for the most strategic product & services to deliver the needed capabilities
• Keep track of changes in Santen’s business, threat landscape, product innovations and rebalance according to the risk appetite
• Build and maintain robust partnerships with market leaders (e.g. Gartner, ISF) to deter shared threats in our industry
• Build close partnerships and implement efficient internal processes with business and technical teams to detect and mitigate threats before they can be exploited
• Lead projects to implement new cybersecurity solutions or frameworks by developing business cases or conducting opportunity studies when needed
• Understand projects and services specificities in a multi locations environment with many remote management situations
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs/SLAs in place or to be developed
• Maintain good working relationships with internal stakeholders globally, especially with Digital & IT management
• Support his/her Digital & IT peers in charge of infrastructure, service operations and business applications to provide the right information security advice or solutions allowing them to provide the contributions to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs in coordination with the governance in place. Challenge organization and governance in place to verify the company is obtaining best value and that vendors are meeting our information security needs and requirements
• Develop and own the budget proposal for the cybersecurity domain in accordance with the company guidance on budget directions
• Ensure financial governance and efficient use of resources to meet business objectives.
• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Perform ongoing security maturity level assessment to evaluate the effectiveness of security controls and explain the effectiveness to project teams, business stakeholders and senior management

• Position: MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Technology Project Manager will be responsible for one or more of following functions assigned to him as required.

Shipyard repairs & dry-docking support

• Maintain updated list of OSM Thome standard docking jobs for all classes of vessels, concurrent with class and flag requirements.
• Assist Vessel Managers to finalise ship specific docking specifications.
• Monitor docking planning of vessels in the fleet and liaise with respective Vessel Manager to ensure docking and associated repairs are carried out within the relevant window.
• Liaise with shipyards to ensure availability of repair slots.
• Assist the Vessel Manager with yard bids comparison and yard selection.
• Assist Vessel Manager or attend vessels during the dry-dock repair period, as required.
• Provide quarterly analysis report on yard performance based on set KPI’s.

Planned maintenance systems

• Monitor functionality of the Planned Maintenance Systems (PMS) for fleet vessels and provide solutions for the resolution of any issues and correction and improvement of database.
• Liaise with Vessel Managers and ship staff to ensure that the PMS program on each vessel is optimally utilized.
• Assist with the implementation of the PMS for new tonnage inducted into the Fleet.
• Ensure that the PMS are updated with new jobs as per the latest requirements from Classification Societies, Flag State Administrations, industry requirements, and sharing of best practices and experiences on the fleet.
• Provide PMS familiarisation and training to ship staff visiting the Office.
• Provide monthly/quarterly/yearly reports and statistics on the status of the PMS across the fleet to management.

Vessel performance monitoring systems

• Monitor functioning of the performance monitoring systems for fleet vessels. Facilitate regular and easy monitoring of speed and consumption performance of fleet vessels.
• Liaise with Vessel Managers and ship staff to ensure that the performance monitoring system on each vessel is optimally utilized and to resolve any concerns.
• Facilitate comparative study of performance across the fleet, using performance monitoring system.
• Enhancement of system to enable reporting and managing of newer performance aspects as new requirements are identified, and new regulations come into force.
• Identify scope to optimize energy management in the fleet, and recommend solutions.
• Assist with the implementation of the performance monitoring system and SEEMP for new tonnage inducted into the fleet.
• Assist the Vessel Manager for the monitoring of the EEOI on each ship.

Technical procedures & knowledge sharing

• Sharing learning on technical issues, as gained from operational experience within the fleet and knowledge from industry best practices & new regulatory requirements; with vessels and Technical Departments.
• Review & revise technical procedures for simplification and updating with latest experience and knowledge.
• Formulate technical alerts & circulars and contribute to periodic presentation sessions, for knowledge sharing.
• Audits of technical departments to ensure compliance to standards (provisions under HSSEQ, TMSA & Rightship).
• Identify deficiencies & scopes for improvement in compliance, and recommend measures for improvement.

Technical support

• To extend support to technical departments in following areas, based on requirements:

o Troubleshooting

o General advice on technical issues relating to engineering and regulatory issues

o Vessel repairs

o Conversion projects

o Compliance with new regulations

• New technologies for energy savings & environment protection

Education and qualification

• Degree/Diploma in Engineering with 10 years of experience in marine industry.

Experience

• Marine Engineering background with experience in one or more of following areas:
• Sailing experience as a Senior Engineer on merchant vessels
• Experience as Vessel Manager or Technical Superintendent
• Shipyard experience as Repair/Project Manager
• Experience as Classification Society Surveyor

A career in Technology within the Risk & Quality function will provide you with the opportunity to provide internal support to our core business functions and the digital teams across all lines of services in PwC.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks when developing and delivering technology solutions for the firm and its clients.

Responsibilities

• Provide sound advice to PwC professionals (across Assurance, Tax, Advisory and Internal Firm Services practices), seeking Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Support the planning, designing and implementation of risk management processes
• Assist with technology risk assessments review
• Provide support, education and training to staff to build technology risk awareness within the organisation
• Prepare monthly reports and statistics for internal reporting
• Where appropriate, you will also be offered opportunities to work with various support functions, other Lines of Service and with the regional Risk & Quality teams

Preferred Knowledge/Skills:

• At least 3 years of experience within PwC, another accounting firm or relevant industry is preferred
• Excellent project management skills
• Possesses a high level of accuracy and attention to detail
• Strong analytical & problem-solving skills
• Possesses a strong people oriented attitude
• Has the confidence and maturity to deal with all levels of staff
• Be able to report findings in an appropriate way for different audiences
• Has the willingness to learn and deliver timely and quality results to internal clients
• Is an excellent team player
• Past experience with technology risk management, general risk management or technology contract review will be preferred, but not mandatory

Key Responsibilities:

Cybersecurity Risk Assessment & Mitigation:

• Cyber Risk Assessment: Conduct comprehensive cyber risk assessments in support of technology initiatives, identifying IT-related risks and recommending appropriate security controls to mitigate those risks.
• Risk Monitoring & Management: Continuously track and manage risk mitigations and exceptions, ensuring that risk reduction measures are implemented and that monitoring capabilities are integrated into the solutions to detect and respond to evolving threats.
• Compliance & Best Practices: Ensure that all security measures and controls are in compliance with internal policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA, PCI-DSS).

Network Security Design & Implementation:

• Solution Design: Design High-Level (HLD) and Low-Level (LLD) network security solutions, tailoring the security architecture to meet specific business requirements and security needs.
• Firewall & UTM Solutions: Implement and manage firewall and Unified Threat Management (UTM) solutions, including but not limited to Checkpoint, Fortigate, Palo Alto firewalls, and AWS-based security configurations.
• Encryption & Authentication: Design and deploy robust encryption technologies (e.g., Symantec 12.1.4) and implement two-factor authentication solutions (e.g., RSA Secure ID) to ensure secure access to corporate resources.
• Cloud Security: Manage and secure cloud environments, including AWS firewalls, AWS Shield, and AWS WAF, to safeguard cloud-based assets and services.

Security Incident & Problem Management:

• Incident Management: Respond to and resolve security incidents, monitoring for any unauthorised access, vulnerabilities, or breaches in the network. Investigate the root cause and implement remediation strategies.
• Change Management: Oversee changes in the network security environment, including the installation, configuration, and maintenance of firewalls, load balancers (e.g., F5 LTM/ASM), and proxy servers (e.g., Bluecoat, ZIA, ZPA).
• Proxy & Web Security: Manage and secure proxy servers and web security gateways (WSGA, Websense), ensuring that all outbound and inbound traffic adheres to the organisation’s security policies.

Global Client Support & Collaboration:

• Client Communication: Act as a liaison for global clients, understanding their security requirements and proposing tailored solutions that address their unique needs.
• Client Support: Provide ongoing support for security infrastructure deployed across various client locations, including resolving incidents, handling requests, and managing vulnerabilities.

Security Monitoring & Reporting:

• Network Monitoring: Utilise network monitoring tools (e.g., SolarWinds, CA Spectrum, and E-Health) to proactively identify potential threats and vulnerabilities in the network.
• Reporting & Documentation: Maintain detailed records of risk assessments, security incidents, mitigations, and system configurations. Prepare reports for management and stakeholders on security posture and risk mitigation progress.

Training & Awareness:

• Security Awareness: Educate internal teams and clients on best security practices, risk management strategies, and incident response protocols.
• Continuous Improvement: Stay updated with the latest trends, tools, and technologies in network security, ensuring the company’s security measures remain current and effective.

Job Requirements:

Qualifications:

• Experience: 10+ years of experience in network security, systems security, and risk management, with a proven track record in implementing network security solutions and managing complex security infrastructures.
• Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience).
• Certifications:
  • ITIL Foundation (V3 or higher)
  • VMware 6.x or similar (preferred)
  • Relevant certifications in network security such as CISSP, CISM, or CompTIA Security+.

Technical Skills:

• Network Security: Expertise in designing and implementing network security solutions, including firewalls (Checkpoint, Fortigate, Palo Alto), VPN solutions, and UTM.
• Cloud Security: Proficient in securing cloud environments such as AWS, including AWS WAF, AWS Shield, and AWS Firewall management.
• Proxy & Web Security: Experience with proxy servers and web security gateways such as Bluecoat, ZIA, ZPA, WSGA, and Websense.
• Network Monitoring: Hands-on experience with network monitoring tools like SolarWinds, CA Spectrum, and E-Health to ensure security and performance.
• Authentication & Encryption: Strong knowledge of authentication mechanisms (e.g., RSA Secure ID Two-Factor Authentication) and encryption solutions (e.g., Symantec 12.1.4).
• Incident Management & Troubleshooting: Experience in handling security incidents, conducting root cause analysis, and troubleshooting security issues.
• Firewalls & Load Balancers: Expertise in managing firewalls, load balancers (e.g., F5 LTM/ASM), and network configurations to ensure a secure and efficient IT infrastructure.

Soft Skills:

• Analytical & Problem-Solving: Strong analytical skills with the ability to assess complex security risks, identify vulnerabilities, and recommend effective solutions.
• Communication Skills: Excellent written and verbal communication skills to liaise with clients, teams, and management. Ability to explain complex security issues to non-technical stakeholders.
• Collaboration & Teamwork: Able to collaborate with multiple teams, both internal and external, to implement solutions and drive security initiatives.
• Client-Focused: Strong client management skills with the ability to understand and address specific security needs for global clients.

Project Manager (Warehouse Management System- WMS)

• 5 days work
• 830am-6pm
• $5000-$7500
• Bukit Merah

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network/system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Seeking a Tech-savvy solution driven Network production engineer Level2. Be apart of a dynamic global team supporting one of the largest customer install base. Independently discover and partner with various teams, developing a strong understanding behind application interconnectivity.

Possess the ability to lead on technical triages working closely with application, systems, vendors. Restoring stability to customer services in the quickest time factoring risks and potential reoccurrences.

Responsibilities:

• Possess a high level of curiosity in the networking space
• Experience lead in driving customer service remediation / mitigation
• Event monitoring with state of the art tools and customization
• Validation post change window. Certify completion without impact
• Competent in collecting packet captures on complex problem and using it to isolate and identify potential root cause
• Participate in post incident review for high impacting network related issues. Assist in the follow-up and potential permanent fixes with the respective teams/vendors

Required Skills:

• Cisco routing and switching exposure and certification
• F5 Loadbalancer covering an understanding of irules
• Have a working exposure to Firewalls / Proxy / DNS
• Possess good logical and critical thinking skills
• Shift work, includes weekends

Desired Skills:

• Interests in automation and toll reduction
• Project leadership
• Background in network security

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Description:

As a WFH Technology Recruiter at Kairos Global Search, you will play a key role in sourcing, attracting, and placing candidates across tech and digital industries. This is a fully remote position, offering flexibility to work from home, with a high commission structure based on placements. The ideal candidate should be self-driven, motivated, and eager to excel in the fast-paced recruitment industry. There will be training provided!

Key Responsibilities:

• Source and screen potential tech candidates through various platforms and networks
• Conduct interviews and assess candidates' qualifications and cultural fit
• Build and maintain strong relationships with tech clients and tech candidates
• Collaborate with the team to understand client requirements and deliver suitable tech candidates
• Manage the end-to-end recruitment process, from sourcing to placement
• Keep up to date with industry trends and best practices

Requirements:

• Proven experience in tech recruitment or talent acquisition for tech roles is an added advantage
• Experience working in tech industries is a plus
• Strong communication and relationship-building skills
• Ability to work independently and manage multiple roles simultaneously
• Driven by results with a goal-oriented mindset
• Proficient with recruitment tools and platforms
• Ability to thrive in a commission-based role

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• Familiarity with Cyber Security and Information Technology.
• Strong problem-solving and critical thinking skills.
• Effective communication and interpersonal skills.
• Basic knowledge in Cloud Security/Monitoring is a bonus.

What you can expect

As a Senior Cyber Security Analyst, you will play a crucial role in the team’s daily operations involving threat monitoring and detection. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation, or escalation.

What you will do

• Perform deep dives into suspicious security events by collating data from various sources, working across multiple GIS Control Teams, to determine if a critical system or data has been impacted.
• Must be able to identify, analyze and address problems to resolve issues whenever possible in way that minimizes negative impact and risk to the organization.
• Ability to work independently with initiatives and minimum supervision.
• Strong analytical skills/problem solving/conceptual thinking.
• Ability to work with Technical and Non-Technical business owners.
• Assist with internal projects and development efficiently.
• Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding.
• Must have strong leadership skills and qualities enabling collaboration with peers and various levels of management.
• Assist in supervision of teams and provide mentorship to junior analysts to equip them with basic skills needed during operation support.
• Actively participate and be involved in the evolution of process/procedure and tools used within the team.
• Learn and perform monitoring activities with the use of Cloud Technologies.
• Perform ad-hoc reporting and investigation as required.
• Perform Quality Assurance (QA) check against various queues.
• Willing to work weekend on a rotational shift basis.
• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Background Information
Our client is looking for motivated and dynamic individuals to join their team as a Office Receptionist & Admin Executive

Job Responsibilities

• Provide excellent service and support to visitors at the front office.
• Manage incoming calls through the switchboard and route them to the appropriate parties.
• Welcome visitors and guide them to their designated meetings.
• Handle emails and manage courier deliveries.
• Schedule and maintain meeting room bookings.
• Coordinate catering arrangements as needed.
• Collect and distribute correspondence, including faxes, newspapers, and magazine subscriptions.
• Perform other ad-hoc administrative tasks as required.

Job Requirements

• Minimum of 1 year of experience in reception or frontline customer service roles.
• Preferably holds a GCE "N" Level qualification.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Strong multitasking skills.
• Comfortable working in a fast-paced environment.

Additional Information

• Work Location: Mapletree Business City
• Work Hours: Monday to Friday, 9:00am to 6:00pm

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang

about the role

• Be the subject matter expert in technology and functional aspects related to regulatory and compliance operations
• Design, implement, and optimize compliance technology solutions, including AML monitoring and sanctions screening.
• Ensure systems align with local and international regulatory requirements, such as MAS guidelines and FATF standards.
• Collaborate with compliance, IT, and business teams to translate requirements into functional technologies.

skills and experience required

• Bachelor’s degree in Computer Science, or equivalent
• Minimum 10 years of experience in compliance technology within banking or financial services.
• Strong knowledge of AML, sanctions, and regulatory frameworks, paired with technical expertise in compliance tools.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimize IT service quality and compliance with organizational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organization's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organizational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimization and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyze data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.ITIL V4 certification is preferred.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

GENERAL PURPOSE OF THE POSITION

This position reports to a Regional IT Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.

PRIMARY FUNCTIONS AND RESPONSIBILITIES

Responsibility

End-user Support

• Responds to end users and clients on technology-related issues and questions;
• Supports the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications
• Demonstrates proficiency with the firm’s applications
• Provides Level 2 support for practice-group-specific hardware and software
• Performs software installations and upgrades, where necessary
• Responds to and documents situations where standard procedures failed with software or hardware installations or upgrades
• Participates (with testing and documentation) in software pre-pilots, pilots and roll-outs
• Writes technical articles for the internal knowledge base on identified issues, resolutions and work-arounds and on locally managed applications
• Provides status reports to and communicates with the manager
• Performs detailed problem analysis and documents issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated
• Communicates with, evaluates usage patterns of, and recommends “best practices” to attorneys and staff to ensure optimal use of the firm’s technology based on knowledge of Firm technology
• Supports Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations
• Performs desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs

Administrative and Operations Responsibilities

• Serves as a knowledgeable resource to team members within the office and the region.
• Provides Mobility support and advanced troubleshooting for approved devices.
• Maintains voice and LAN connections in closets and jacks.
• Performs routine maintenance of servers and applications.
• Resolves network hardware and software problems and coordinates with network engineers to correct issues/problems.
• Deploys and supports office telephone equipment.
• Troubleshoots telephone issues and coordinates with Firm Telecom to correct problems.

Other

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION AND EXPERIENCE

This job requires:

• an Associate’s degree (A.A) in a related field, and,
• minimum 2 years of experience in hardware and software support at a professional-services organization; or,
• equivalent combination of education and experience.

OTHER QUALIFICATIONS AND REQUIREMENTS

To perform the job successfully, the Technology Support Analyst must demonstrate the following knowledge skills and abilities:

• Strong customer-service orientation
• Technical skills
• Written communication skills
• Verbal communication skills
• Strong interpersonal skills
• Self-starter
• Ability to work individually and as part of a team
• Planning and organizational skills
• Problem solving skills
• Ability to adapt to change and balance competing demands
• Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
• Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
• Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.

COMPUTER SKILLS

To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system.

CERTIFICATES, LICENSES, REGISTRATIONS

• Microsoft Office Certification and A+ Certification preferred

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and may occasionally be required to move about. The employee is also regularly required to use a computer, involving substantial movements of the wrists, hands and fingers. The employee is also required to regularly communicate with others.
• The employee may also occasionally be expected to lift and/or move up to 30 pounds with assistance.
• Specific vision abilities required by this job include: close vision and ability to adjust focus.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate
• May require occasional travel
• This job may require occasional evening and weekend work on an overtime basis.