Position Overview
We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will possess a strong background in technology business analysis or software development, with a focus on business applications in the investment and banking industries. You will play a key role in bridging the gap between business needs and technical solutions, ensuring successful delivery of projects while fostering collaboration across teams. We are hiring from Mid to Senior Level BA.

Key Responsibilities

1. Business Analysis and Stakeholder Management: Conduct detailed business analysis functions, including gathering and documenting requirements, creating BRDs, FSDs, use cases, and visual models.
   Collaborate with senior-level stakeholders across different business units to align expectations and gain buy-in for proposed solutions.
   
2. Solution Design and Software Delivery: Design and recommend solutions based on in-depth analysis of business processes and technical requirements.
   Support software test planning and execution, ensuring alignment with business goals and technical feasibility.
   
3. Project Delivery and Agile Methodology: Work in an Agile environment, driving project delivery with a strong focus on timelines and quality.
   Contribute to sprint planning, stand-ups, and retrospective meetings to enhance Agile processes.
   
4. Technical Expertise and Collaboration: Utilize hands-on experience with ETL/ELT processes, SQL, API integrations, and database design to support business solutions.
   Work closely with software developers, UI/UX designers, and vendors to ensure adherence to financial application workflows, UI/UX standards, and software engineering best practices.
   
5. Production Support and Vendor Management: Provide production support for business applications, troubleshooting and resolving issues in a timely manner.
   Manage vendor relationships, ensuring timely delivery of project milestones and addressing technical queries.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimally 3 to 5 years of relevant experience in technology business analysis or software development, with familiarity in business applications for investment or banking industries.
• Proficiency in SQL, API integrations, and ETL/ELT processes.
• Strong knowledge of Agile methodology, workflow design, and UI/UX principles.
• Experience in documenting business processes, BRDs, FSDs, use cases, and visual models.
• Excellent interpersonal and communication skills with the ability to manage and align expectations of senior stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.

A growth mindset, team-player attitude, and confidence to work independently.

Advantageous:

• Relevant knowledge and experience in Fixed Income, FX, Futures and Options, Derivatives and OTC product, regulations and compliance.
• Experience in data management and operations in public market.
• Experience in data remodeling and migration projects.
  

Role & Responsibilities:

• Minimum 5 years of expereince as Project Coordinator.
• Provide comprehensive project administrative support, including scheduling meetings, minutes-taking and coordinating with internal and external stakeholders.
• Track project progress to ensure timely delivery of solutions while maintaining high standards of quality and client satisfaction.
• Liaise with clients and internal teams to address queries, track progress and ensure project requirements are met.
• Proven experience in business management and operations. Preferred experience within a technology function of financial services firm.
• Strong analytical and critical-thinking skills with the ability to translate complex data into actionable insights
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate effectively with stakeholders at all levels.
• Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion.
• In-depth knowledge of technology areas such as infrastructure and platform services, service management.
• Proficiency in data analysis tools and software for strategic decision support.
• Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA.
• Monitor project budgets and expenditures, ensuring timely invoicing, cost reconciliation, and budget tracking.
• Prepare and maintain project documentation, including resource utilization reports, project schedules and status updates.
• Ensure project closure procedures are followed, including archiving and maintaining documentation.
• Monitor unassigned incidents or SRs and ensure they are acknowledged as per SLAs.
• Knowledge of HTML, CSS, JavaScript, or other web technologies is a plus.
• Strong organizational and multitasking abilities.

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimize IT service quality and compliance with organizational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organization's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organizational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimization and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyze data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.ITIL V4 certification is preferred.

GENERAL PURPOSE OF THE POSITION

This position reports to a Regional IT Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.

PRIMARY FUNCTIONS AND RESPONSIBILITIES

Responsibility

End-user Support

• Responds to end users and clients on technology-related issues and questions;
• Supports the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications
• Demonstrates proficiency with the firm’s applications
• Provides Level 2 support for practice-group-specific hardware and software
• Performs software installations and upgrades, where necessary
• Responds to and documents situations where standard procedures failed with software or hardware installations or upgrades
• Participates (with testing and documentation) in software pre-pilots, pilots and roll-outs
• Writes technical articles for the internal knowledge base on identified issues, resolutions and work-arounds and on locally managed applications
• Provides status reports to and communicates with the manager
• Performs detailed problem analysis and documents issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated
• Communicates with, evaluates usage patterns of, and recommends “best practices” to attorneys and staff to ensure optimal use of the firm’s technology based on knowledge of Firm technology
• Supports Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations
• Performs desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs

Administrative and Operations Responsibilities

• Serves as a knowledgeable resource to team members within the office and the region.
• Provides Mobility support and advanced troubleshooting for approved devices.
• Maintains voice and LAN connections in closets and jacks.
• Performs routine maintenance of servers and applications.
• Resolves network hardware and software problems and coordinates with network engineers to correct issues/problems.
• Deploys and supports office telephone equipment.
• Troubleshoots telephone issues and coordinates with Firm Telecom to correct problems.

Other

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION AND EXPERIENCE

This job requires:

• an Associate’s degree (A.A) in a related field, and,
• minimum 2 years of experience in hardware and software support at a professional-services organization; or,
• equivalent combination of education and experience.

OTHER QUALIFICATIONS AND REQUIREMENTS

To perform the job successfully, the Technology Support Analyst must demonstrate the following knowledge skills and abilities:

• Strong customer-service orientation
• Technical skills
• Written communication skills
• Verbal communication skills
• Strong interpersonal skills
• Self-starter
• Ability to work individually and as part of a team
• Planning and organizational skills
• Problem solving skills
• Ability to adapt to change and balance competing demands
• Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
• Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
• Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.

COMPUTER SKILLS

To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system.

CERTIFICATES, LICENSES, REGISTRATIONS

• Microsoft Office Certification and A+ Certification preferred

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and may occasionally be required to move about. The employee is also regularly required to use a computer, involving substantial movements of the wrists, hands and fingers. The employee is also required to regularly communicate with others.
• The employee may also occasionally be expected to lift and/or move up to 30 pounds with assistance.
• Specific vision abilities required by this job include: close vision and ability to adjust focus.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate
• May require occasional travel
• This job may require occasional evening and weekend work on an overtime basis.

Company Description

BNF Group is a Singapore-based company with operations in industrial gas supply chain management, environmental services, and engineering. We serve customers around the world and are committed to sustainability and innovation.

Role Description:

• Ecosystem Research: Assist in identifying, evaluating, and implementing emerging sustainable technologies for waste management. You'll research cutting-edge trends, analyze their potential, and match them with client needs—all while ensuring compliance with evolving industry regulations.
• Data Collection & Analysis: Support the gathering and analysis of data to evaluate the performance of sustainable technologies and track key ESG (Environmental, Social, and Governance) metrics.
• Collaborative Projects: Work alongside cross-functional teams—including operations, sales, and R&D—to facilitate the adoption of sustainable technologies both internally and for clients. You will contribute to collaborative efforts to enhance efficiency and drive environmental impact.

Qualifications:

• Currently pursuing a degree in Sustainability, Environmental Engineering, Environmental Science, or a related field.
• Passionate about sustainability and waste management technologies.
• Strong analytical skills with the ability to interpret complex data and generate insights.
• Excellent communication skills and the ability to collaborate effectively across departments.
• Self-motivated and proactive, with the ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Familiarity with data analysis tools (e.g., Power BI, Tableau) is a plus.
• Knowledge of sustainability frameworks, waste management practices, or green technologies is an advantage.

Company Description

BNF Group is a Singapore-based company with operations in industrial gas supply chain management, environmental services, and engineering. We serve customers around the world and are committed to sustainability and innovation.

Role Desription:

Strategic Leadership:

• Develop and execute a comprehensive technology strategy that supports the company’s and its various entities' business goals and growth.
• Define and articulate the technology vision, ensuring alignment with business objectives.
• Stay current with emerging technologies and leverage them for competitive advantage.

Product Strategy and Development:

• Collaborate with stakeholders to define and prioritize product requirements, ensuring alignment with business and user needs.
• Manage product roadmaps and oversee th development process, ensuring timely and high-quality delivery.
• Provide technical guidance to product teams, ensuring the delivery of scalable, secure, and reliable products.

Stakeholder Management:

• Work closely with cross-functional teams, including operations, sales, marketing, and engineering.
• Communicate product updates and changes to stakeholders, and gather continuous feedback for product improvement.

Innovation and Technical Expertise:

• Guide the technical development and architecture of solutions to ensure they meet business and security standards.
• Promote a culture of innovation, driving continuous improvement and the adoption of cutting-edge technologies such as cloud, AI, and machine learning.

Metrics and Reporting:

• Define and track key performance metrics to measure the success of technology initiatives and product performance.
• Prepare regular reports for executive leadership on progress, risks, and product outcomes.

User Focus:

• Ensure products deliver a seamless, high-quality user experience through rigorous testing and feedback loops.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 10+ years in a senior technology leadership role, with experience in product management or technical product management.
• Skills:

1. Strong technical background with expertise in software development, system architecture, and cloud technologies.
2. Proficient in managing multiple projects in an agile environment, driving collaboration across departments.
3. Excellent leadership, communication, and interpersonal skills, with a focus on driving results.
4. Experience in data-driven decision-making and optimizing product performance through analytics.

Preferred:

• Experience in scaling products within startup environments.
• Knowledge of emerging technologies such as AI, machine learning, or cloud platforms.

IT Executive

Responsibilities:

1. Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).

2. Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3. Documentation of all the IT assets, user information, VOIP lines, data lines and software licenses and maintenance.

4. Protect data, software, and hardware by coordinating, planning and implementing network security measure.

5. Troubleshoot, diagnose and resolve hardware, software and network problems.

6. Managing of IT assets and assists in decision making on acquiring IT assets.

7. Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

8. Office 365 maintenance – creating email IDs / Teams for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

9. Assists with the implementation of any new system and technology that will improve work processes and member experience.

10. Work with all stakeholders to identify and provide responsive support on IT requirements

11. Monitor the office network and firewall within a secure environment for enhanced protection.(DHCP, Firewall policy, Access point, Vlan)

12. Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition

13. Regular update antivirus-related tools and window-related system patches.

14. Domain maintenance

Others:

1. Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business

2. Ready to be on-call and provide site support when needed

Requirements:

1. Min. Diploma in Information Technology or its equivalent;

2. 3-5-years exposure in desktop/Helpdesk support;

3. Excellent in hardware, software, network, and server troubleshooting;

4. Ability to work in a fast-paced environment;

5. Bilingual in English and Mandarin (Write and Read)

6. Good communication and interpersonal skills;

7. Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

8. Strong in business operation support

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

Endpoint Security Engineer - Cyber Threat.

Job Responsibilities:

• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Troubleshoot security policies that are not functioning as expected.
• Monitor and analyze security events and alerts, taking appropriate action to prevent security incidents.
• Develop and maintain security policies, procedures, and guidelines to ensure compliance with industry standards and best practices.
• Work with the incident response team to investigate and respond to security incidents, offering expertise on security controls and mitigation strategies.
• Document and maintain detailed records of security controls, configurations, and incidents, while preparing regular reports on the effectiveness of security controls.

Requirements:

• Degree in Computer Science, Information Technology, or related fields.
• Experience in cybersecurity with a focus on policy creation, monitoring, and incident response.
• Skilled in managing NDR, EDR, WAF, email security, and DLP policies.
• Strong understanding of Endpoint and Network security, Threat Detection, and incident response (IR)
• Proficiency in SIEM data querying and analysis.

Advantageous:

• Experience with scripting languages, particularly PowerShell or Python for automating security tasks and improving processes.
• Familiarity with cloud security principles and practices, including securing cloud environments and managing cloud-based security tools

Position Summary
We are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while collaborating with cross-functional teams to optimize processes and resolve technical issues.

Key Responsibilities

• Maintain and manage the MDM system to ensure data integrity and accuracy.
• Monitor, troubleshoot, and enhance ETL processes and data pipelines to support real-time data publication.
• Collaborate with development teams to implement data-related projects using Java (Spring, Maven) and SQL.
• Perform unit testing and regression testing to ensure system reliability and accuracy.
• Work closely with stakeholders to identify and resolve technical challenges while providing consistent support.
• Document processes, workflows, and technical solutions for reference and knowledge sharing.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4 - 15 years of relavant experience, focusing on Java applications.
• Proficiency in SQL, with hands-on experience in Postgres and/or Oracle RDBMS.
• Strong programming skills with practical experience in Java, particularly with Spring and Maven frameworks.
• Experience in handling data-intensive projects and working with ETL tools and processes.
• Knowledge of testing methodologies, including unit testing and regression testing.
• Demonstrated ability to think analytically, solve complex problems, and learn new tools and technologies.
• Positive mindset with excellent collaboration and communication skills.

Preferred/Advantageous Skills

• Familiarity with DevOps tools, CI/CD pipelines, and version control systems like GitHub.
• Experience working in a Linux environment for application deployment and management.
• Knowledge or experience with AWS technologies, including cloud-based data solutions.
• Background in the financial or investment industry will be considered a significant advantage.

This is a short term research assistant role to assist a research project on the topic of carbon capture, the role requires theoretical and hands-on experiences in the synthesis of porous carbon, specifically in techniques such as material formulation, freeze casting, and characterization techniques such as scanning electron microscopy, BET, FTIR and XRD.

The individual will also have proven technical writing experiences, having first-authored published manuscript in peer reviewed journals. In the short contract, the individual will aim to 1) complete a manuscript 2) participate in proposal writing 3) collaborate with a postdoctoral fellow on a carbon capture material research project

The Bio-inspired Robotics and Design Laboratory at SUTD (https://brd.sutd.edu.sg) is seeking to hire a Research Assistant and a Senior Research Assistant to support projects in soft grasping.

The Roles:

The Research Assistant and Senior Research Assistant will contribute to both fundamental and applied research in dexterous manipulation and grasping. They will be involved in developing advanced control systems for novel soft and hybrid mechanisms, aimed at next-generation applications in diverse environments, from harsh to delicate.

We are looking for innovative and passionate researchers eager to work within a multi-disciplinary team.

Responsibilities:

• Integrate sensors.
• Develop high-level robot control systems.
• Implement advanced low-level control and soft sensor feedback mechanisms.
• Support the design and prototyping of mechanisms for various grasping applications.
• Design and conduct manipulation and grasping experiments in both laboratory and real-world settings.
• Assist with publications and grant writing.

Key Requirements:

• Bachelor's or Master's degree in Electronics Engineering, Computer Science, Mechanical Engineering, Robotics, or related fields.
• Experience with ROS (Robot Operating System).
• Proficiency in SolidWorks.
• Experience in sensor integration and embedded system design.
• Familiarity with soft robotics and additive manufacturing processes is a plus, but not required.
• Familiarity with the use of LLMs for intuitive robot control is a plus, but not a required.

Join us in advancing the field of soft robotics and contributing to innovative solutions for complex grasping challenges!

Joel Yang's Nanolab at SUTD is at the forefront of nanoscience research, particularly in high-resolution lithography and nanofabrication for optics and nanophotonics.

Role:

We seek motivated individuals to join our diverse team of researchers for a 2 year contract, with continuation based on performance. This position offers opportunities to realize radical new ideas and break new ground in aspects related to nanofabrication process and capability development. Specifically we are looking for experts in electron-beam and two-photon polymerization lithography, preferentially with experience working on devices related to nanophotonics and nano optics.

Responsibilities:

As a Postdoctoral, you will engage in diverse tasks ranging from experimental work in the cleanroom and optical bench, to supervision and mentoring of PhD students and project management.You'll be leading research initiatives, plan experiments, innovate, and publish findings in esteemed conferences and journals. This role requires dedication, perseverance, strong interpersonal skills, effective presentation abilities, problem-solving skills, leadership, and accountability.

Qualifications:

• PhD degree in electrical engineering, mechanical engineering, Physics, Materials Science or related fields.
• Experience with cleanroom equipment such as lithography, thin film deposition and etching.
• Preference for candidates with track record of publishing impactful journal articles
• Organized, driven, and self-motivated with meticulous attention to detail.

Duration:

The initial contract is for 2 years, with the possibility of renewal.

Location: Singapore

Application Procedure:

Interested candidates should submit their CV, cover letter, and contact information of at least one reference (Faculty/Previous Supervisor) to [email protected] with the subject line "Postdoctoral Associate [Nanofabrication] Application".

• 5-8 Years SAP experience in consulting with E2E full life cycle implementation on SAP ECC/S4 HANA, should have strong background in GL, AP & AR.
• The ideal candidate should possess extensive knowledge of SAP Financials and a deep understanding of how the MM, SD, and FI modules integrate to support end-to-end business processes.
• Collaborate with cross-functional teams to deliver high-quality solutions on SAP HANA platform.
• Develop complex reports and interfaces using various tools such as SAP BW and BO.
• Troubleshoot issues related to data modeling and workflow analysis.
• Reporting and Analytics: Develop and maintain financial reports using SAP reporting tools, ensuring accuracy and timeliness in financial reporting.
• Good integration knowledge with other components with SAP S/4HANA (WM, SD, MM) and other SAP or Non-SAP legacy application
• Identify appropriate services and align all solutions with business and IT solution owners
• Manage SAP IT Solution implementations, including budget, resources and timeline planning

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Operations Engineer to support our client in Singapore which is a top global investment bank.

• Possess at least 3 years of relevant VMware experience
• Experience in VMware Horizon and VCentre is required
• Proficiency in troubleshooting VDI performance and connectivity issues.
• Strong understanding of ITIL frameworks, including incident, problem, and change management.
• ⁠Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
• ⁠Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
• ⁠Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
• ⁠
• ⁠Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
• ⁠Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
• ⁠Knowledge of monitoring tools such as VMware vROps or similar.
• ⁠Understanding of storage technologies, including SAN and NAS, in relation to VDI.
• Experience in Powershell Scripting will be an advantage
• Willing to do weekend work on Sat and Sun, once a month on rotational basis.