Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· 2 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

As a Senior Backend Engineer specializing, you will be responsible for designing, developing, and maintaining backend systems that support the integration and optimization of AI models & LLM in trading applications. You will work closely with the AI engineering team to integrate various machine learning models and algorithms into the backend systems to address business needs, ensuring high availability and low latency.

Key Responsibilities:

• Design, develop, and maintain backend systems and services that support AI models, ensuring high availability and low latency
• Integrate machine learning models and algorithms into backend systems for recommendation systems, predictive analytics, and other business applications
• Collaborate with frontend engineer, AI engineer and other stakeholders to identify business problems and design backend solutions
• Develop efficient APIs, ensuring high standards of performance, reliability, and security
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Document system design and API specifications to foster collaboration and transparency

Qualification & Skills:

• 4+ years of professional experience as Backend Engineer
• Proficiency in Python/ Typescript
• Strong understanding of database systems, including both SQL and NoSQL, and web development frameworks
• Solid experience in complex system design or architecture building.
• Familiarity with API design principles and best practices.
• Familiarity with caching mechanisms and cache invalidation strategies.
• Experience with cloud infrastructure, preferably AWS or GCP.
• Strong problem-solving, communication, and interpersonal skills.
• Passionate about AI/ML, with a keen interest in LLM technology.

We offer a competitive salary that is commensurate with the experience of the successful candidate

Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

IT Executive

Responsibilities:

1. Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).

2. Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3. Documentation of all the IT assets, user information, VOIP lines, data lines and software licenses and maintenance.

4. Protect data, software, and hardware by coordinating, planning and implementing network security measure.

5. Troubleshoot, diagnose and resolve hardware, software and network problems.

6. Managing of IT assets and assists in decision making on acquiring IT assets.

7. Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

8. Office 365 maintenance – creating email IDs / Teams for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

9. Assists with the implementation of any new system and technology that will improve work processes and member experience.

10. Work with all stakeholders to identify and provide responsive support on IT requirements

11. Monitor the office network and firewall within a secure environment for enhanced protection.(DHCP, Firewall policy, Access point, Vlan)

12. Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition

13. Regular update antivirus-related tools and window-related system patches.

14. Domain maintenance

Others:

1. Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business

2. Ready to be on-call and provide site support when needed

Requirements:

1. Min. Diploma in Information Technology or its equivalent;

2. 3-5-years exposure in desktop/Helpdesk support;

3. Excellent in hardware, software, network, and server troubleshooting;

4. Ability to work in a fast-paced environment;

5. Bilingual in English and Mandarin (Write and Read)

6. Good communication and interpersonal skills;

7. Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

8. Strong in business operation support

Job Highlights

• 5 days week
• Friendly Environment
• Medical and Dental Benefits

Job Description

Responsibilities:

• Delivery of goods (Sanitarywares) to customers
• Liaising with customers prior to delivery arrival
• Ensure deliveries are done in a timely and orderly fashion
• Assist with loading and unloading of products from truck
• Checking of delivery orders before and after deliveries
• Ensure all documentation is signed and acknowledged by the relevant parties
• Assist warehouse in stocking duties from time to time

Requirements:

• Must hold a Class 4 driving license
• Conversant in basic English
• Customer-service oriented and positive work attitude.
• Min 1-year experience in a similar role

Responsibilities:

1. Develop distributed artificial intelligence systems and deploy them on large-scale clusters or clouds.
2. Develop and optimize algorithm systems from specific scenarios and problems, and produce solutions applied to the scenarios.
3. Participate in the integration design and optimization of artificial intelligence technology and existing tools to improve product performance.
4. Write high-quality scientific papers and have the opportunity to serve as the first author of important papers.

Requirements:

1. Proficient in TensorFlow/PyTorch, Ray/DeepSpeed/NVIDIA Megatron, and familiar with the internal operating mechanisms of these systems.
2. Familiar with various optimization algorithms and model architectures, proficient in Python or C++ optimization algorithm libraries, including various classical algorithms and models based on gradients (BERT, GPT-3, Swin Transformer, ViT, MLP-Mixer).
3. Familiar with SaaS, architecture, compilers, networks, CUDA, and other related knowledge or have relevant project experience.
4. Strong programming and engineering implementation abilities. Those who have won programming competition awards or published high-quality papers will be given priority in recruitment.
5. Bachelor's degree or above from 211, 985, or overseas well-known universities, majoring in computer science, software engineering, electronic information, automation, mathematics, physics, or other artificial intelligence-related majors.

Roles & Responsibilities

We are looking for enthusiastic application development manager who will participate in developing the new generation of financial applications for our customers, including leading banks and brokers in Asia.

Responsibilities

Managing a team of software developers and be Involved in the whole development life cycle

• UI/UX Design
• Development in frontend / backend API
• Testing
• Documentation

Requirements

• At least 8 years experience in application development
• Experience in web application development:
  - React, Vue, Node.js and Python
  - Responsive Web Design
  - Java
• Familiar with Microservice and RESTful API
• Preferably having knowledge of the financial data and experience in the financial market.
• Good communication skills and be a good team members
• Passionate about technology

Position Overview: We are seeking an experienced and strategic Group Chief Financial Officer (CFO) to lead and oversee the financial operations of our organization. The Group CFO will be responsible for driving the financial strategy, ensuring robust financial management, and supporting the organization’s growth and profitability across its various divisions. This position reports directly to the CEO and works closely with the leadership team to achieve the company's strategic objectives.

Key Responsibilities:

Financial Strategy and Leadership:

• Develop and implement the organization's overall financial strategy to support its growth and long-term objectives.
• Provide financial insights and recommendations to the CEO, board of directors, and executive team to guide decision-making.
• Lead budgeting, forecasting, and financial planning processes across all business units.

Financial Management:

• Oversee all aspects of financial operations, including accounting, treasury, tax, and compliance.
• Ensure the accuracy and timeliness of financial reporting, adhering to regulatory and statutory requirements.
• Monitor and manage the company’s financial performance, identifying opportunities for improvement.

Risk Management and Compliance:

• Identify and mitigate financial risks through effective policies and controls.
• Ensure compliance with international and local financial regulations and standards.
• Establish a robust framework for internal financial audits and controls.

Capital Management:

• Manage the organization’s capital structure, including debt, equity, and working capital.
• Lead fundraising activities, including liaising with investors, banks, and other stakeholders.
• Evaluate and execute mergers, acquisitions, and divestitures in alignment with corporate strategy.

Team Leadership:

• Build, mentor, and lead a high-performing finance team across multiple regions and business units.
• Foster a culture of accountability, collaboration, and continuous improvement within the finance function.
• Ensure the team is equipped with the tools, systems, and training necessary for success.

1. Strategic Initiatives:
   • Drive financial efficiency through process improvements and cost optimization.
   • Partner with operational teams to evaluate and improve financial performance at the business unit level.
   • Support digital transformation initiatives, including the adoption of financial technologies.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. An MBA or CPA/CA qualification is highly preferred.
• 10+ years of experience in senior financial leadership roles, with a strong track record of success as a CFO or equivalent in a multinational or multi-divisional organization.
• Proven expertise in financial planning, analysis, and reporting, with a deep understanding of corporate finance and capital markets.
• Demonstrated experience in leading large, diverse teams and managing cross-functional stakeholders.
• Familiarity with regulatory environments and compliance standards across multiple jurisdictions.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication and interpersonal abilities, with experience in board-level presentations.

The HR BPO Executive is responsible for supporting the delivery of outsourced HR services to clients, ensuring that HR processes like payroll, recruitment, benefits administration, and compliance are efficiently managed. This role requires strong attention to detail and a deep understanding of HR practices in Singapore, ensuring that services meet statutory requirements and client expectations. The HR BPO Executive will work closely with BPO team and clients to maintain high levels of service delivery.

Responsibilities:

Payroll Management

- Process monthly payroll for clients, ensuring accurate and timely salary disbursements, CPF contributions, income tax filings (IR8A/IR21), and other statutory submissions.

- Ensure payroll records are compliant with the Ministry of Manpower (MOM) and other local regulatory bodies.

- Handle payroll queries from clients and employees, providing accurate and timely responses.

Recruitment Support

- Assist in managing outsourced recruitment processes, including job postings, candidate sourcing, interview scheduling and interviewing, as well as coordination.

- Ensure all recruitment processes are aligned with local employment regulations, including proper documentation for new hires.

Employee Benefits Administration

- Manage employee benefits processing, such as leave applications, medical claims, and insurance enrolment, ensuring all transactions adhere to client policies.

- Handle employee benefit queries from clients and employees.

HR Compliance & Data Management

- Ensure client compliance with local labour laws, including MOM regulations, Fair Consideration Framework (FCF), and Employment Act.

- Maintain accurate and updated employee records in compliance with the Personal Data Protection Act (PDPA).

- Support clients in the preparation of statutory reports and audits.

Client Support & Service Delivery

- Serve as the first point of contact for client queries related to HR processes, providing prompt and professional assistance.

- Work closely with the Management Team to ensure service delivery aligns with client expectations and service level agreements (SLAs).

- Assist with onboarding new clients, ensuring a smooth transition into outsourced HR services.

Process Improvement & Technology Utilization

- Identify opportunities to streamline HR processes and improve efficiency using HR software systems.

- Support the implementation of new HR tools and systems for clients, providing training and ongoing support.

Requirements:

- Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

- At least 2-3 years of experience in HR operations, payroll, or HR outsourcing, with a focus on Singapore labor laws and regulations.

- Experience in managing payroll via HR systems is highly desirable.

- CEI certified preferred

Skills and Attributes:

- Strong attention to detail, with the ability to manage multiple tasks in a fast-paced environment.

- Discretion in handling sensitive information.

- Proficient in English and Chinese to liaise with Chinese associates.

- Customer-focused with strong problem-solving skills.

- Ability to work independently and as part of a team, with a high degree of accountability.

- Proactive, with the ability to manage time and prioritize effectively.

About the Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The Internal Security Risk Management & Governance team is responsible for managing and mitigating information security risks posed within the organisation. To ensure that the company's risk management and governance strategies are up to date and aligned across the organisation, this team is responsible for working with stakeholders from cross-functional teams to perform regular risk assessments, designing and implementing risk mitigation controls. This team is also responsible for managing the optimization, operation, training, and data analysis of the internal threat platform and UEBA (User and Entity Behavior Analytics) and DLP (Data Loss Prevention) platforms within the company.

Responsibilities

- Develop and maintain the organization's insider risk security governance framework, including risk scenario mapping to controls, policies, procedures, and standards that align with industry best practices and regulatory requirements. Such framework must be sufficiently detailed to allow ease of execution with clarity in roles and responsibility amongst stakeholders.

- Communicate the insider threat governance framework to key stakeholders and build effective collaboration models with stakeholders with clear roles and responsibilities, transparent tracking of metrics and seamless management reporting.

- Conduct regular security risk assessments to identify risk trends, vulnerabilities and alert patterns, and work with relevant departments to develop mitigation and remediation strategies.

- Monitor and report on the effectiveness of security controls and the status of security risks to senior management. Communicate risk assessment and trend analysis findings, risks and gaps to both technical and non-technical program stakeholders.

- Coordinate with IT and business units to ensure insider threat security measures are integrated into technology projects and business processes.

- Identify and garner the support of internal and external stakeholders to collaborate on driving change, including risk remediation and leading parties involved to meet risk remediation objectives.

- Translate business and technology requirements into relevant insider threat rules for operational teams to implement

- Stay abreast of the latest security trends, threats, and technologies to continuously improve the organization's insider threat security posture.

- Conduct analysis of large complex datasets involving insider risks, track metrics and identify gaps and vulnerabilities

- Understanding emerging insider risks to build and improve proactive threat detection.

Minimum Qualifications

1. Bachelor's degree or above, with a preference for majors in Information Security, Computer Science, Information Technology, privacy, risk or a related field. Professional certifications such as CISSP, CISM, CRISC, or CGEIT are highly desirable.

2. Minimum of 5 years of work experience, with a preference for experience in DLP (Data Loss Prevention), UEBA (User and Entity Behavior Analytics), or security platforms-related work.

3. Experience with security risk assessment methodologies and tools.

4. Skilled in creating and maintaining risk registers, developing risk treatment plans, and effectively communicating risk posture to stakeholders at all levels of the organization.

5. Self-driven and results-oriented, enjoys challenging tasks, demonstrates enthusiasm for work, and can handle job pressures.

6. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

7. Proven ability to manage and prioritize multiple projects and tasks.

Preferred Qualifications

- Hands on in-house experience with designing, implementation and operation of commercial or in-house UBA/UEBA solutions (e.g., Splunk, Exabeam) are highly desirable

- Experience with threat modeling methodologies (e.g., STRIDE, PASTA) to analyze and assess security threats within software applications, systems, and networks.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

● Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

● Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

● Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

● Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

● Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

● Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

● Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

● Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

● Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

● Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

● Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

● Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

● Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

● Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

● Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

● Drive the continual maintenance and improvement of audience data quality and technology usage.

● Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

● Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

● Effective planning, management and execution of multiple platform product roadmaps

● Maintaining a complex orchestration schedule and managing dependencies across resources.

● Management of multiple large scale projects and teams simultaneously

● Strong working relationships with stakeholders and peer teams

● Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

● Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

● Self-motivated and achievement oriented with excellent project management skills

● Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

● Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

● Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

● Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

● Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

● Understands data process and flows between systems and outbound signals to other platforms

Experience

● Leading and managing marketing technology platforms and integrations

● Managing Projects and Products

● Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

● Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

● Applying human-centred design, service design or design thinking

EA Personnel R1985185

EA Licence 15C7529

Job Summary:

Based in our Singapore office, you will join our IC Lab team as a Verification Engineer. In this role, you will develop and implement advanced verification methodologies, including UVM, SystemVerilog, and SVA, for cutting-edge projects. You will also work with platforms like Palladium Z1, HAPS, and Zebu to deliver high-quality verification solutions.

What you will be responsible for:

• Apply UVM (Universal Verification Methodology), SystemVerilog, Verilog, and SVA (SystemVerilog Assertions) languages in verification tasks
• Develop and implement state-of-the-art verification methodologies, including UVM, C/C++, co-simulation, system emulation, and mixed-mode simulation/emulation
• Contribute to projects requiring advanced verification tools such as Palladium Z1, HAPS, and Zebu platforms
• Collaborate effectively within a team, ensuring high-quality deliverables

How you will stand out:

• Possesses a Masters or Bachelors degree in Electrical Engineering or Computer Engineering
• At least 3 years of relevant experience
• Proficient in UVM, SystemVerilog, Verilog, and SVA languages
• Strong knowledge in protocols such as SPI, UART, and I2C
• Possesses knowledge of firmware development and in depth understanding of firmware development processes
• Excellent team player with strong communication skills.
• Highly driven and detail-oriented.
• Has experience working with advanced verification platforms like Palladium Z1, HAPS, or Zebu.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

●Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

●Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

●Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

●Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

●Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

●Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

●Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

●Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

●Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

●Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

●Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

●Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

●Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

●Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

●Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

●Drive the continual maintenance and improvement of audience data quality and technology usage.

●Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

●Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

●Effective planning, management and execution of multiple platform product roadmaps

●Maintaining a complex orchestration schedule and managing dependencies across resources.

●Management of multiple large scale projects and teams simultaneously

●Strong working relationships with stakeholders and peer teams

●Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

●Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

●Self-motivated and achievement oriented with excellent project management skills

●Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

●Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

●Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

●Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

●Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

●Understands data process and flows between systems and outbound signals to other platforms

Experience

●Leading and managing marketing technology platforms and integrations

●Managing Projects and Products

●Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

●Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

●Applying human-centred design, service design or design thinking

EA Personnel R22106118

EA Licence 15C7529

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Job Overview:
We are looking for a motivated and detail-oriented Junior Product Manager to join our dynamic team. This role is ideal for someone with 0-1 year of experience who is eager to support operational product management tasks and product marketing efforts. You will play a key role in assisting the development and enhancement of our digital products, collaborating with cross-functional teams, and ensuring smooth execution of daily activities.

Key Responsibilities:

• Support the product team in managing the product development lifecycle in an Agile development environment, from ideation to sprint planning to launch.
• Assist with research on industry trends and competitor products to validate problem statements and identify opportunities for improvement.
• Assist in organizing and maintaining the product backlog, ensuring tasks are clearly defined and prioritized.
• Collaborate with Design, Engineering, Marketing and QA teams to ensure timely and accurate execution of tasks.
• Conduct user research and gather customer feedback to inform product feature development and updates.
• Develop detailed product requirements and specifications, including user stories, wireframes, and prototypes.
• Monitor product performance metrics and assist in preparing reports to track KPIs.
• Support product marketing efforts by coordinating the creation of marketing materials, campaigns, and user guides.

Qualifications:

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
• Basic understanding of product management concepts and software development processes (e.g., Agile or Scrum).
• Familiarity with tools like Jira, Confluence, Figma, or similar project management and design tools is a plus.
• Strong organizational and multitasking skills, with an eye for detail.
• Analytical mindset and ability to work with data to inform decisions.
• Excellent communication skills, both verbal and written.
• A proactive attitude and eagerness to learn in a fast-paced environment.
• Passion for technology, innovation, and delivering value to users.
• Interest in AI and LLMs is advantageous but not mandatory.

What We Offer:

• Opportunity to learn and grow in a collaborative environment.
• Hands-on experience working on innovative digital products.
• Exposure to cross-functional teams and Agile product management practices.
• A chance to contribute to shaping the future of our products and platforms.

Job Summary:
We are seeking an experienced Head of Legal Department to oversee all legal matters and provide expert guidance on corporate legal strategies. This role requires a dynamic professional who can manage complex legal challenges, ensure compliance with regulatory requirements, and mitigate risks while supporting the company’s growth objectives.

Key Responsibilities:

• Develop and execute legal strategies aligned with the company’s goals.
• Provide proactive and strategic legal advice to senior management and the board.
• Ensure compliance with all applicable laws, regulations, and corporate governance standards.
• Identify potential legal risks and develop mitigation strategies.
• Draft, review, and negotiate contracts, agreements, and other legal documents.
• Manage relationships with external legal advisors and oversee their work.
• Represent the company in disputes, negotiations, and litigation.
• Manage intellectual property matters, including trademarks, patents, and copyrights.
• Collaborate across departments to support business operations with legal insights.
• Liaise with regulatory authorities and ensure adherence to relevant standards.
• Manage corporate governance activities, including board meetings and filings.

Qualifications:

• Bachelor’s degree in Law (LLB) and active bar membership; advanced legal qualifications preferred.
• 7+ years of legal experience, with at least 3 years in a leadership role.
• Proven expertise in corporate law, regulatory compliance, contract management, and dispute resolution.
• Strong negotiation, communication, and leadership skills.

Responsibilities:

1. Safely drive the assigned company vehicle (Alphard) for executive, client, and family transportation.
2. Maintain the vehicle’s cleanliness, schedule regular maintenance, and handle repairs and inspections.
3. Plan routes in advance, manage schedules, and ensure timely arrivals.
4. Follow all traffic rules and company policies for safe and compliant driving.

Qualifications:

1. Prior experience in large organizations is preferred.
2. Valid driver’s license with a clean driving record, experienced in driving executive vehicles (Alphard or similar).
3. Previous experience as an executive driver, familiar with Singapore routes.
4. Highly responsible, detail-oriented, discreet, and service-minded.
5. Willingness to work flexible hours, including overtime, weekends, and public holidays when required.

Job Description & Requirements:

As a Frontend Engineer, you will be responsible for architecting and developing efficient, reusable, and visually appealing frontend systems for a trading application powered by AI models and LLMs. You'll work closely with cross-functional teams, including backend engineers, AI engineers, product managers, UI/UX designers, and the product design team to deliver a responsive, engaging user experience across web and mobile platforms. Your expertise will ensure a seamless blend of aesthetic and functionality.

Key Responsibilities:

• Architect, design, and develop efficient and reusable frontend systems (Web/Mobile)
• Collaborate with backend engineers, AI engineers, UI/UX designers, product managers, and other stakeholders to build comprehensive, architecturally sound, and visually appealing frontend solutions
• Optimize code to improve scalability, reliability, security, and performance of web and mobile applications
• Design interactive components, especially for chat-based and generative UI, to create dynamic LLM-powered user experiences
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Documentation of design and architecture.

Qualification & Skills:

• Minimum 6 years of professional experience as a Frontend Engineer
• Expert in HTML5 / CSS3 / ECMAScript 6 + / TypeScript. Strong preference for candidates experienced with Tailwind CSS
• Proficient in modern frontend frameworks, including React and Vue, and/or React Native for mobile
• Skilled in state management tools such as Redux, Pinia
• Experience with API design principles, RESTful API integration and familiar with React Query
• Strong understanding of client-side performance, optimization.
• Deep knowledge of scalability, reliability, and security considerations in modern web development.
• Familiarity with LLM application development and generative UI/interactive components, particularly for chat-based applications
• Excellent collaboration and communication skills to work effectively across teams

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Singapore University of Technology and Design immediately invites applications for multiple Research Assistant positions to work in Singapore, in the following areas:

· Robust perception, planning, and control for field robots
· Simultaneous localization and mapping
· Experimental robotics
· Novel mechanism synthesis and analysis

The position requires a M.Eng./M.Sc. in Engineering Product Development/Information System/ Mechanical/Electrical and Electronics/Computer Engineering or a related area.

Candidates are expected to possess experience in field robotic systems as evidenced by developmental project experiences/publications. Strong commitment to research and development is essential.

Job Summary

We are seeking a talented and detail-oriented Mid to Senior Level Metadata Analyst to support the implementation of an Enterprise Data Catalogue and ensure effective discovery and management of data assets. The successful candidate will play a critical role in driving metadata collection, quality control, and governance to support the organization's data governance and compliance roadmaps.

Key Responsibilities

• Perform metadata lifecycle activities, including collection, validation, quality control, and governance.
• Thoroughly review metadata to ensure accuracy, consistency, and completeness based on stakeholder inputs and governance guidelines.
• Collaborate with stakeholders in financial institutions to onboard them into the organization's data governance and compliance frameworks.
• Analyze metadata challenges, identify root causes, and propose actionable solutions to address issues.
• Support the development and management of the Enterprise Data Catalogue to enable efficient data discovery and asset management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Demonstrated ability to perform metadata-related activities across the metadata lifecycle.
• Strong analytical skills with the ability to interpret and recommend accurate metadata.
• Proven experience in engaging stakeholders to align with data governance and compliance strategies.
• Excellent problem-solving skills, with a structured approach to resolving metadata-related challenges.

Advantageous:

• Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, filtering, sorting, and matching techniques.
• Hands-on experience with data governance tools such as Precisely, Collibra, Informatica, or similar platforms.
• Prior experience in metadata management within the financial services industry.
• Understanding of financial and investment processes, terminologies, and organizational structures (e.g., public and private markets, risk, operations).
• Familiarity with diverse types of financial data, including risk data, transaction data, portfolio data, and market data.

We are looking for a trusted advisor and technical expert, guiding organizations through their ServiceNow journey. Leverage your in-depth knowledge of the platform to design, implement, and optimize ServiceNow solutions tailored to address specific business needs.

Job Description

• Configure the ServiceNow platform to meet the organization's ITOM requirements.
• Design and implement workflows, forms, and automation scripts to optimize ITOM processes.
• Configure observability tools to inform on user behavior, system availability, capacity, etc. to ensure that everything is performing optimally
• Discover devices and applications across various network segments to ensure data quality of CMDB.
• Build Service Maps to drive service-aware operations and gain visibility into relationships between applications, IT components, and cloud services.
• Implement Event Management solutions to improve service availability, provide root cause analysis, and automated remediation.
• Conduct requirements analysis for development of new features, components and enhancements to existing components.
• Conduct or participate in design discussions, design/code walkthrough meetings.
• Design, develop, review, test, deploy and support out of the box solutions in the platform.
• Ensure compliance to customers security best practices and coding standards.
• Ensure compliance to customers reference architecture and requirement/design artefacts.
• Ensure compliance to customers development and release methodologies (CM/CI/CD).
• Navigate and adapt to various environments providing support for and working closely with customers.
• Contribute to production work including deployments and incident and problem management.
• Provide technical guidance to customers and act as mentor to less senior team members. May give presentations to management and customers.
• Integrate ServiceNow ITOM modules with other enterprise systems to create a seamless and efficient information flow.
• Establish and maintain data integrations to ensure accuracy and consistency.
• Generate and analyze reports related to Discovery, Service Mapping, and Event Management.
• Ensure the organization is prepared for audits and regulatory inspections.
• Stay informed about industry best practices and evolving regulatory requirements.
• Propose and implement improvements to ITOM processes and ServiceNow configurations

Requirements

• Bachelors degree in an IT related discipline
• 5+ years of experience working with the ServiceNow platform, with a focus on ITOM modules.
• Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices.
• Proven experience as a ServiceNow Developer with at least 5 years software development experience and can demonstrate strong development skills in the areas of ITSM/ITOM.
• Experience in setting up and managing out of the box applications.
• Proven experience of ServiceNow system administration.
• Ability to demonstrate experience with determining the best possible solution.
• Must be comfortable working independently with minimal oversight as well as comfortable working in a team setting swarming and peer programming.
• Excellent problem solving and analytics skills, with proven experience of requirements gathering and translating requirements into technical deliveries.
• Demonstrate excellent communication skills and be confident presenting ideas and designs to different stakeholder levels.
• Experience in Observability a plus.
• Experience in configuring ServiceNow workflows and forms.
• Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows etc.
• Experience with User Management including groups, users, roles, ACLs, etc.
• Excellent problem-solving and communication skills.
• Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist) is a plus.

This is a short term research assistant role to assist a research project on the topic of carbon capture, the role requires theoretical and hands-on experiences in the synthesis of porous carbon, specifically in techniques such as material formulation, freeze casting, and characterization techniques such as scanning electron microscopy, BET, FTIR and XRD.

The individual will also have proven technical writing experiences, having first-authored published manuscript in peer reviewed journals. In the short contract, the individual will aim to 1) complete a manuscript 2) participate in proposal writing 3) collaborate with a postdoctoral fellow on a carbon capture material research project