Job Summary:

An Infrastructure Architect provides custom solutions of projects or operational scope. The responsibilities of an Infrastructure Architect also includes working with platform team to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect product delivery. Candidate should exhibit knowledge in both traditional monolith architecture and modern cloud (Azure, AWS), kubernetes architecture. He or she should also possess good analytical skills with the ability to anticipate issues and frame remedial actions.

Job Description

• Design and develop a IT infrastructure within the organization that drives growth, automation, and user experience across each department
• Work with stakeholders on current and future information needs and determine how information systems should be installed, configured, and maintained.
• Provide technical consultation on the transformation of monolith platform to cloud/kubernetes platform to support seamless user experience.
• Contribute as a team member in the implementation and operation of compute platform.

Requirements

• Candidate must possess at least a Diploma/Degree in Computer Science/Information Technology or equivalent.
• 5 years of industry experience.
• 5 or more years of experience with monolith platform such as UNIX, Windows, virtualization, networking, firewall, load balancer, servers.
• 2 or more years of experience with cloud/kubernetes technologies such as Azure, AWS, Docker, Kafka, Kubernetes, Prometuous, Splunk.
• Good knowledge of Certificates, DNS, DHCP, Oauth, Authentication, Authorization.
• Comfortable writing utilities using Java, python, perl and/or bash
• Exceptional analytical and problem-solving skills.
• Good verbal and written communication skills.
• Ability to communicate and work effectively in a team, independently and with client.
• Singapore citizen applicants only as candidates would have to pass client's security clearance

Good to have:

• Experience in Application Servers like WebSphere will be an advantage
• Experience in Redhat Openshift will be an advantage
• Experience in Public Sector, GCC implementation is an advantage.

Job Description:

ACA Pacific is currently seeking a Channel Account Manager to join our dynamic team in the fast-paced IT industry.

As a Channel Account Manager, you will play a vital role in establishing and nurturing strong relationships with our channel partners to drive sales, increase market share, and achieve business objectives. Your focus will be on managing and expanding our channel network to maximize revenue and create mutually beneficial partnerships.

In this role, you will receive a basic salary along with a commission scheme that rewards performance.

Responsibilities:

1. Channel Partner Management:

• Develop and maintain strategic relationships with existing channel partners, such as value-added resellers (VARs), system integrators, and distributors.
• Collaborate with partners to align business goals, establish joint business plans, and drive mutual growth.
• Provide regular training, enablement, and support to partners to enhance their product knowledge and capabilities.

2. Sales and Revenue Generation:

• Work closely with channel partners to identify sales opportunities, develop sales pipelines, and close deals.
• Collaborate with internal sales teams to ensure effective lead management and seamless handover of opportunities.

3. Channel Development and Expansion:

• Identify and recruit new channel partners to expand market reach and coverage.
• Conduct thorough evaluations to assess potential partners, considering their expertise, market presence, and alignment with company values.
• Provide ongoing support and resources to enable partners to effectively promote and sell the company's IT products and solutions.

4. Collaboration and Communication:

• Foster strong cross-functional relationships with internal teams, including sales, marketing, product management, and support.
• Collaborate with marketing teams to develop channel-specific marketing campaigns, collateral, and promotional materials.
• Communicate regularly with channel partners to provide updates, share information, and promptly address any concerns or issues.
• Represent the company at industry events, trade shows, and conferences to enhance brand visibility and strengthen partner relationships.

Requirements:

• Experience in a Sales Role or similar role within the IT industry is advantageous.
• Demonstrated track record of achieving sales targets and driving revenue growth through channel partnerships.
• Strong understanding of channel management strategies, partner ecosystems, and indirect sales models in the IT industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels.
• Solid negotiation and problem-solving abilities to address partner challenges and resolve conflicts.
• Analytical mindset with the ability to interpret market data, identify trends, and make data-driven decisions.
• Proactive and results-oriented, with a strong sense of ownership and accountability.
• Familiarity with IT products, solutions, and industry trends.
• Willingness to travel as needed to meet with partners, attend industry events, and visit customers.

Join our innovative team at ACA Pacific and be part of the IT industry's transformation. Apply now and contribute to our success as a Channel Account Manager.

Company Description

ACA Pacific is an established IT Marketing and Value-Added Distribution Company since 1986. With over 30 years of experience, we specialize in selecting and integrating the "Best-of-Breed" software and hardware solutions to meet the evolving needs of businesses in the Asia-Pacific region.

Role Description

This is a full-time on-site role for a Marketing Executive located in Singapore. The Marketing Executive will be responsible for market planning, market research, communication, sales, and marketing. They will collaborate with cross-functional teams to develop and execute marketing strategies, analyze market trends, manage customer relationships, and drive sales growth.

Qualifications

• Market Planning and Market Research skills
• Strong communication and interpersonal skills
• Experience in sales and marketing
• Ability to analyze market trends and customer insights
• Excellent presentation and negotiation skills
• Proficiency in Microsoft Office and marketing tools
• Knowledge of IT industry and technology trends
• Bachelor's degree in Marketing, Business, or related field

HR Business Partner

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a HR Business Partner to collaborate with business units to provide overall HR function.

Responsibilities:

- Responsible for HR operations, including employee relations.

- Ensure a smooth onboarding process.

- Work closely with internal and external stakeholders, including senior management and staffing agencies.

- Ensure compliance with employment laws and regulations.

Requirements:

- Minimum 2 years experience in HR Operations

- Prior experience in managing vendors, including staffing agencies.

- Well versed in local regulatory requirements and employment law.

Additional Information:

- Location: Raffles Place

- Working hours: Monday to Friday, 9 am to 6 pm.

Overview

As a Business Applications Technology Sales Professional, you are a master of the CRM & Low Code worlds, bringing life to the amazing AI-powered vision of Microsoft in this space. While there is plenty of competition on standalone CRM providers, there is no one who has to completeness of vision that Microsoft does and your role as a TSP is to partner closesly with Solution Sellers, Account Executives and key partners to bring that vision to life for our customers.

Identifies and engages with customer technical decision makers, while engaging sales team and delivering/driving sales strategy. Leverages customer context, portfolio expertise, and deep technical or industry knowledge to build credibility with customers. Leads and ensures complex technical wins. Leverages knowledge of resources and engages product and support teams to remediate escalated technical blockers. Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem. Acts as a subject matter expert on a particular competition. Develops strategic cross-workload/subsidiary and account-level responses to specific market threats. Represents the customer by acting as a role model for leveraging various internal resources.

Works with local marketing teams to provide feedback on corporate domain messages. Monitors, analyses, and provides input on proactive action plans. Applies, customizes, and guides colleagues to use existing demonstration assets. Adapts and extends architecture patterns to accommodate complex customer requirements. Applies and adapts sales methodologies to guide customers through digital transformation an advisor and innovator. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning. Oversees group training, one-to-many events with subject matter expertise across Microsoft solution areas/products. Acts as a thought leader on internal and external tech community posts.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technical Leadership

• Leads and/oversees group training or one-to-many events (e.g., workshops, Webinars) to present and educate customers, partners, and colleagues with subject matter expertise across Microsoft solution areas/products. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning; identifies connections across platforms/workloads to promote collaborative learning. Monitors, responds to, and acts as a thought leader on internal and external tech community posts, establishes and leads vibrant tech communities, including community calls, sessions, hackathon, etc. and acts as a mentor to the community.

Solution Design and Proof

• Applies and adapts sales methodologies (e.g., catalyst, challenger sales) to guide customers through digital transformation as a trusted advisor across solution areas and uses innovation to challenge solutions against changing technology (e.g., Power Apps).
• Adapts and extends architecture patterns across technologies/solution areas to accommodate complex customer requirements and drive integration solutions for industry flavor; delivers assets that can be leveraged by others in the business.
• Applies, customizes, and guides colleagues to use existing demonstration assets; demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions, pilots, hackathons) of solutions and position solutions against competitors; leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business. Leads the review of partner demonstrations and supports partners to ensure alignment with Microsoft standards.

Build Strategy

• Acts as the voice of the customer (VOC) by acting as a role model for leveraging various internal resources (e.g., OneList, End Customer Investment Funds [ECIFs]) and mentoring peers on best practices around internal resource usage; participates in Microsoft centric operations and cadences to align with customers as needed; acts as a go-to resource for customer success.
• Proactively develops strategic cross-workload/subsidiary and account-level responses to specific market threats by identifying market patterns and delivering feedback to business group on industry trends and needs.
• Works with local marketing teams to provide feedback on corporate domain messages; works with account teams to tailor and drive the win plans to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends.
• Builds competitive knowledge, documents compete patterns across solution areas, and shares within the community to drive change and escalations for competitive selling strategies; acts as a subject matter expert on a particular competition; delivers competitive knowledge back to product and engineering teams.
• Monitors, analyzes, and provides input on proactive action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes; identifies opportunities to promote usage.

Scale Customer Engagements

• Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]); ensures and drives alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references. Identifies and engages with customer technical decision makers proactively while engaging sales team and delivering/driving sales strategy.
• Uses knowledge of customer context and deep technical, domain, cross-solution, and market/industry knowledge and experience to build credibility with customers individually or at scale.
• Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites) and proactively engages product and support teams to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.4

Scale Through Partners

• Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and drives the orchestration model for partner engagement at scale.

Qualifications

Required/Minimum Qualifications

• 10+ years of technology-related sales or technical sales experienceOR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications (PQs)

• 7+ years of technology-related sales or technical sales experience in CRM/Low Code spaceOR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
• OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years of technology-related sales or account management experience.
• CRM applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service and how they translate into business impact and value.
• Expert understanding or 1 to 2 years’ experience selling into one of the following industries: Government , Financial Services, Telco and Healthcare.Broad understanding of commercial cloud offerings, Microsoft’s cloud platform, and/or competitors and related ecosystems.
• Relationship building with C-Suite
• Design Thinking and Solution Envisioning
• Strong presentation, white-boarding, and communication
• Passion and commitment for long-term customer success
• Ability to maintain a high level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Organizational agility: able to coordinate stakeholders like Marketing, Engineering, Licensing, Legal, Technical, Executives etc.
• Problem solver and ability to work in rapidly changing environment effectively managing ambiguity.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

As a Frontend Engineer, you will be responsible for architecting and developing efficient, reusable, and visually appealing frontend systems for a trading application powered by AI models and LLMs. You'll work closely with cross-functional teams, including backend engineers, AI engineers, product managers, UI/UX designers, and the product design team to deliver a responsive, engaging user experience across web and mobile platforms. Your expertise will ensure a seamless blend of aesthetic and functionality.

Key Responsibilities:

• Architect, design, and develop efficient and reusable frontend systems (Web/Mobile)
• Collaborate with backend engineers, AI engineers, UI/UX designers, product managers, and other stakeholders to build comprehensive, architecturally sound, and visually appealing frontend solutions
• Optimize code to improve scalability, reliability, security, and performance of web and mobile applications
• Design interactive components, especially for chat-based and generative UI, to create dynamic LLM-powered user experiences
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Documentation of design and architecture

Qualification & Skills:

• Minimum 6 years of professional experience as a Frontend Engineer
• Strong proficiency in React/Next.js for web development and/or React Native for mobile
• Familiarity with LLM application development and generative UI/interactive components, particularly for chat-based applications
• Strong understanding of code optimization techniques for improved performance, scalability, reliability, and security
• Excellent collaboration and communication skills to work effectively across teams

**Salary will be commensurate with the candidate's level of experience and qualifications, reflecting our commitment to equitable compensation practices

We are looking for a dynamic and experienced Information Technology Project Manager (Software and Application) to join our team. In this role, you will be responsible for managing the development and deployment of software and applications, as well as overseeing product management activities. You will work closely with cross-functional teams to ensure the successful delivery of projects and products.

Responsibilities:

• Define product strategy and roadmap for our cloud-based and AI products.
• Collaborate with engineering, design, and data science teams to define product requirements and specifications.
• Prioritize features based on customer feedback, market research, and business goals.
• Drive product development from concept to launch, ensuring that products are delivered on time and within budget.
• Conduct market research and competitive analysis to identify new product opportunities and trends.
• Work closely with sales, marketing, and customer success teams to ensure successful product launches and ongoing customer engagement.
• Analyze product performance and user feedback to continuously improve our products and drive product adoption.
• Stay current with industry trends and advancements in cloud computing and AI technologies.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business, or related field.
• 1+ years of experience in product management, preferably in cloud-based or AI products.
• Strong understanding of cloud computing and AI technologies.
• Excellent communication and collaboration skills.
• Fluent in both English and Chinese.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.

4 days WFH, 1 day WFO

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website: https://www.audax.io

What you will be doing:

The sales support & admin executive is pivotal in supporting the day-to-day activities of our Chief Commercial Officer and the sales team .

Responsibilities:

· Sales Support: Assist the sales enablement team with day-to-day activities, including sales pitch and administrative preparations.

· Reporting & Analysis: Provide administrative support for sales presentations and proposals.

· Calendar & Schedule Management: Manage the Chief Commercial Officer’s (CCO) calendar, schedule meetings, and prioritize appointments based on urgency and importance

· Travel Arrangements: Coordinate travel plans, including flights, accommodations, and itineraries.

· Claims Submission: Ensure timely processing of claims submissions on Zoho system.

What you need to be successful in this role:

· Good communication, interpersonal and time management skills.

· Proficient in MS Office, and Zoho

· Experience in processing claims in Zoho or other expense reporting software.

As a Senior Backend Engineer specializing, you will be responsible for designing, developing, and maintaining backend systems that support the integration and optimization of AI models & LLM in trading applications. You will work closely with the AI engineering team to integrate various machine learning models and algorithms into the backend systems to address business needs, ensuring high availability and low latency.

Key Responsibilities:

• Design, develop, and maintain backend systems and services that support AI models, ensuring high availability and low latency
• Integrate machine learning models and algorithms into backend systems for recommendation systems, predictive analytics, and other business applications
• Collaborate with frontend engineer, AI engineer and other stakeholders to identify business problems and design backend solutions
• Develop efficient APIs, ensuring high standards of performance, reliability, and security
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Document system design and API specifications to foster collaboration and transparency

Qualification & Skills:

• 4+ years of professional experience as Backend Engineer
• Proficiency in Python/ Typescript
• Strong understanding of database systems, including both SQL and NoSQL, and web development frameworks
• Solid experience in complex system design or architecture building.
• Familiarity with API design principles and best practices.
• Familiarity with caching mechanisms and cache invalidation strategies.
• Experience with cloud infrastructure, preferably AWS or GCP.
• Strong problem-solving, communication, and interpersonal skills.
• Passionate about AI/ML, with a keen interest in LLM technology.

We offer a competitive salary that is commensurate with the experience of the successful candidate

Job Overview:

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital payment space.

Key Responsibilities:

• Lead the development roadmap for our LLM Chatbot and AI-driven payment products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively.
• Lead Agile development processes, including sprint planning, backlog grooming, and daily stand-ups.
• Oversee the digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Collaborate with cross-functional teams and stakeholders to prioritize features, allocate resources, and drive digital product development.
• Develop detailed product requirements and specifications, including user stories, wireframes, and prototypes.
• Define and track key product performance indicators (KPIs) to measure product success and iterate based on user feedback and data insights.

Qualifications:

• Bachelor’s degree in Business, Marketing, Computer Science, or related field; MBA or advanced degree is a plus.
• Proven track record of successful digital product management, with 2 to 5 years of experience in a similar role.
• Strong understanding of digital product development methodologies, such as Agile or Scrum.
• Proficiency with project management, collaboration, and design tools, such as Jira, Confluence, and Figma.
• Excellent analytical skills, with the ability to analyze user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interest in LLM and AI will be advantageous but not required.

Java Developer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Java Developer to join our banking and financial team in Singapore to develop and deploy web-based and server applications using J2EE technologies.

Responsibilities:

- Participate the activities in Software Development Life Cycle for the development and implementation of application systems

- Assist in delivering functional and technical specification for IT application systems.

- Perform application development including system analysis & design, program coding, system test and application implementation.

- Perform application system administration, maintenance and support.

- Conduct feasibility study and proof-of-concept exercise for various IT projects.

Requirements:

- Software development qualification and/or relevant work experience

- Exposure in web development

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

As a leading travel technology company, Traveloka manages a vast ecosystem of APIs, microservices, cloud infrastructures, and front-end applications (web and mobile) that serve millions of users worldwide. On the back side, we operate large-scale data pipelines and internal business operations, many are engineered in-house, which require robust security measures to protect user data, intellectual property, and sensitive corporate information.

The Security Engineering Manager will take a holistic approach to safeguarding our engineering assets, working and managing across multiple teams including DevSecOps, Product Security, and Offensive Security. Success in this role requires strong analytical, problem-solving, and leadership abilities, as well as the capacity to think from defensive, offensive, and engineering perspectives to craft tailored security solutions for our unique environment. The ideal candidate will not only be proficient in using readily available or off-the-shelf tools but will also have the expertise to assess when and how custom security tools need to be developed and maintained with a software engineering perspective to address specific challenges.

Requirements:

• Proven experience managing Security Engineering or Software Engineering teams, with at least 7 years of extensive expertise in cybersecurity.
• Strong background in leading cybersecurity or software development projects using agile methodologies.
• Experience securing applications in fast-paced environments with frequent changes.
• Proficient in general-purpose programming languages (e.g., Python) and Object-Oriented Programming (e.g., Java).
• Hands-on experience with cloud platforms like AWS and GCP, including platform- specific security features and common security tools.
• Familiarity with modern technologies such as containerization, managed container services, serverless functions, infrastructure as code, API gateways, BFF (Backend for Frontend), CI/CD, and microservices.
• Deep technical knowledge of web, mobile, OS, and network security
• Able to practically demonstrate various security tests and control implementation such as SAST, DAST, SCA, WAF, secure-by-design, and secure application framework.
• Excellent verbal and written communication skills.
• Strong self-initiative to bridge gaps between Software Engineering, Infrastructure Engineering, and Security Engineering, while providing a security framework for the entire technology team and management.
• Commitment to cybersecurity with a dedication to continuous learning and staying updated on new technologies.
• Experience in CTF, bug bounty programs, presenting at security conferences, or publications is a plus.
• Experience with penetration testing, red teaming, or purple teaming is a plus.
• Web development experience or developing security tools is a plus.
• Relevant technical security certifications (e.g., Offensive Security, CREST, SANS GIAC) are a plus

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Our team is seeking an passionate Commercial Strategy & Growth Manager to join us as we create and deliver mission critical services and processes to enable Traveloka Travel Activities, specifically in our Supply side.As a Commercial Strategy & Growth Manager, you play a crucial role in the development of sustainable and profitable value growth for Traveloka and our customers, with the primary responsibility of Commercial Strategy maximization efforts for all revenue streams under Experience domain. This role includes the development and implementation of the necessary strategic frameworks, governance routines, and analytic tools that will enable you to deliver actionable recommendations to improve promotion investment Return on Investment (ROI).

In this high-impact role, you will be working collaboratively with cross-functional stakeholders, particularly, the Market Management team.Your responsibility include:

• Define and drive the agenda for the overarching commercial strategic growth framework for Experience product.
• Define strategy to realize financial goals in a sustainable and consistent manner in collaboration with Marketing, Supply Management, and Finance.
• Develops tools to enhance and integrate descriptive and predictive demand and financial analytics to optimize and streamline pricing scenario development and decision-making process.
• Partner with Marketing and Supply Management teams to define the role of pricing in categories, ensure alignment to brand objectives and consideration of competitive pricing and promo strategies.
• Responsible for analysis, execution, and score carding of strategic pricing recommendations, and lead communication and alignment to Marketing and Supply Management organizations on its development, execution, and review
• Identify where to unlock opportunities for scalability of commercial strategies. Lead recommendations for customer specific trade optimization solutions in partnership with Supply Management team
• Monitor the implementation of quantitative models to optimize efficiency and effectiveness of the Market & Partnership team outputs, ensure the model is reflective of the business objectives
• Work closely with Product to align between tech enablement and supply needs & strategy; esp. to establish scalability

Job Requirements:

• Bachelor's degree in Business Administration, Finance, or any other relevant field, or other relevant fields from reputable universities with minimum GPA of 3.5/4.0. An MBA or Master's Degree in the aforementioned field is a plus.
• 5 years or more of working experience.
• Proven experience as a Commercial Strategy Manager. Experience in the travel industry, other technology company, or global consulting field is a plus.
• Strong analytical mindset and an excellent understanding of the P&L and key RGM levers to drive both top and bottom line growth.
• Must have a high level of analytical skills, with an ability to distil information and uncover insights from a variety of sources.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.
• Demonstrate ability to collaborate effectively with cross-geography and cross-functional teams, and stakeholders at all levels.
• Excellent communication skill in English, both written and verbal, with the ability to present ideas and influence stakeholders effectively.
• A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're seeking a Head of Engineering, Technology Architecture, and Operations to lead our Central Engineering group consisting of Solution Architecture, Cloud Infrastructure, Site Reliability Engineering, Backend Engineering, Technology Service & Program Management, Quality Engineering and SDET.

This role will drive change by collaborating closely with Line-of-Business Technology (LOBT) teams, including LOBT heads, business stakeholders, business analysts, application teams, infrastructure specialists and architects. They also champion innovation by utilizing emerging technologies to achieve market differentiation, establishing partnerships, exploring, and conducting proof-of-concept (POC) projects for new technologies.

Key Responsibilities:

• Collaborate with LOB to understand business goals, functions, applications, and technology landscapes. Develop architecture roadmaps, technology capabilities, and implementation plans.
• Provide technical vision, strategy, and lead the long-term architectural direction, focusing on reusable platforms/product components. Analyze and advise senior leadership on product architecture and adoption standards.
• Deeply understand the business and work with stakeholders to gather business and functional requirements, translating them into robust, scalable, and supportable technical specifications and architectures.
• Own end-to-end architecture, including detailed designs of systems and applications aligned with country and regional strategies. Lead the creation of design specifications for application development and modification. Define integration patterns.
• Map business requirements to solution components using best practices, establishing standards and processes. Understand and map application and infrastructure interdependencies. Think across technologies and define usage patterns.
• Create a roadmap for modernizing applications, utilizing modular, loosely coupled designs deployable on cloud-native architectures. Assist application teams in their modernization efforts.
• Develop and document design principles, service catalogs, and patterns as enterprise and solution architecture standards. Drive design consistency, reduce duplication, and enforce architecture models. Document processes and best practices. Promote standards, reusable components, code, and APIs.
• Identify and assess design options and trade-offs to address functional and non-functional requirements. Recommend designs considering current and target state architectures. Develop architecture specifications for engineering and execution.
• Ensure adoption and implementation of defined solutions. Provide technical expertise for systems architecture design and iteration. Collaborate with engineering teams on system integration standards.
• Lead governance forums for architecture alignment. Ensure regular reviews of architecture standards and patterns in response to evolving business and technology landscapes, with thorough vetting processes.
• Balance collaborative capabilities like design and engineering with strong governance on security, availability, and performance.
• Foster a culture of product innovation and excellence, characterized by collaboration, execution focus, customer-centricity, and purpose-driven outcomes.

Qualifications:

• Experience: 15+ years of progressive experience in technology leadership, including significant experience managing large engineering organizations.
• Technical Expertise:
  • Deep understanding of modern software development practices, cloud-native architectures, and DevOps methodologies.
  • Technical proficiency: Excellent understanding of technical architecture and contemporary application design patterns, such as microservices and serverless functions.
  • Comprehensive architectural knowledge: Solid grasp of End-to-End Architecture, encompassing Backend (Java), Front-End technologies, mobile applications (Android and iOS), Databases (SQL & NoSQL), Data Lake, RESTful APIs, and streaming technology.
  • Enterprise integration expertise: Deep understanding of Enterprise Integration and Messaging Patterns, along with SOA Governance practices.
  • Cloud-native experience: Proven ability to work in a cloud-native environment, including public cloud, containers, serverless, cloud data, credential and security management (keys, secrets, vaults, etc.), and service monitoring on cloud, PaaS, and container environments (AWS, GCP, Docker, ECS, Kubernetes, Infra-as-code, etc.).
  • Programming skills: Basic proficiency in at least one major programming language (Java, Golang, Python, etc).
  • Web development and database knowledge: Good understanding of web development standards and database technologies (Spring Boot, PostgreSQL, MongoDB, BigQuery).
  • DevOps and Agile familiarity: Good grasp of DevOps, SRE, and Agile methodologies and tools (Maven, Gradle, Github Actions, Cucumber).
  • Architecture frameworks: Familiarity with one or more Architecture Frameworks.
• Leadership Skills:
  • Proven ability to inspire and motivate teams, build consensus, and drive change.
  • Problem-solving: Exceptional problem analysis skills and a self-driven approach to discovering, defining, developing, and delivering data-driven solutions.
  • Hands-on approach: Willingness to be hands-on while maintaining strong attention to both framework and detail.
  • Independence and initiative: Ability to work independently and manage multiple concurrent initiatives.
• Strategic Thinking:
  • Strong analytical and problem-solving skills, with the ability to develop and execute long-term technology strategies.
  • Strategic alignment: Proven capability to grasp business strategies and processes, and translate them effectively into technological solutions.
• Communication Skills:
  • Collaborative spirit: A strong collaborator capable of working effectively within guilds and tribes. Collaboration and teamwork are crucial for success in this role.
  • Excellent written and verbal communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
  • Communication and engagement: Excellent communication skills and ability to manage engagement through sharing strategic plans, providing execution updates, leading projects, and delivering status updates.
  • Stakeholder management: Ability to bridge the gap between stakeholders across Lines of Businesses, from C-level executives to Application Developers. Effective communication of technical concepts in clear and established terms, using appropriate channels and collaboration methods (both offline and online).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities:

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirement:

• 3 years of deskside support experience (MNC support experience is preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• English reading/writing/speaking skills (for non-English speaking countries)
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required.

Key Responsibilities:

• Develop and execute digital marketing strategies to grow brand presence on Google, Xiaohongshu, TikTok, and other relevant platforms.

• Plan and manage content creation, including copywriting, video, and visual assets, tailored to each platform’s audience.

• Monitor and analyze campaign performance across platforms, making data-driven adjustments to maximize engagement and ROI.

• Identify and leverage trending topics and content opportunities to engage audiences and build brand affinity.

• Manage SEO, SEM, and other paid marketing initiatives on Google and other search engines.

• Collaborate with cross-functional teams, including design, product, and sales, to align marketing strategies with business goals.

• Maintain up-to-date knowledge of platform best practices, algorithm changes, and new features.

• Develop reports and insights on campaign performance and digital growth metrics.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.

• Proven experience (3+ years) in digital marketing, with a strong focus on Google, Xiaohongshu, TikTok, and other social media platforms.

• Demonstrated success in creating and managing campaigns on multiple new media platforms.

• Strong analytical skills with experience in data analysis, KPI tracking, and report generation.

• Excellent written and verbal communication skills in both English and [Chinese or relevant language].

• Creative mindset with the ability to adapt quickly to changing digital trends.

• Knowledge of SEO, SEM, and digital advertising.

Preferred Qualifications:

• Familiarity with additional social media platforms and emerging trends.

• Experience in the home renovation, interior design, or furniture industry.

• Proficiency in graphic design or video editing tools is a plus.

Lead and Manage IT Audits:

• Plan, organize, and oversee IT audit assignments across various systems and departments.
• Ensure audits are aligned with the organization’s overall risk management strategy.
• Coordinate with internal and external stakeholders to ensure compliance with IT governance frameworks and security standards.

Perform Risk Assessments:

• Analyze and assess risks related to IT infrastructure, applications, and operational processes.
• Evaluate the adequacy of IT controls to safeguard against potential risks, such as data breaches, system failures, and cyber threats.
• Prioritize risk areas for audits based on impact, likelihood, and control weaknesses.

Execute IT Audits:

• Conduct audits to assess the effectiveness and efficiency of IT security measures and governance practices.
• Review system configurations, network security, access control measures, data management protocols, and disaster recovery plans.
• Document audit findings, identify gaps, and report on the adequacy and effectiveness of the organization’s IT controls and governance structures.

Recommend Process Improvements:

• Develop actionable recommendations to strengthen IT security, improve risk management processes, and enhance governance frameworks.
• Work closely with the IT and operations teams to implement suggested improvements and monitor progress.
• Advise management on industry best practices to maintain a secure and efficient IT environment.

Compliance and Reporting:

• Ensure audits comply with applicable regulatory requirements, industry standards (such as ISO, NIST, etc.), and internal policies.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Present audit outcomes to senior management and provide ongoing support to maintain a secure IT infrastructure.

Requirements:

• Degree in IT with 6+ years in IT audit, security, and control.
• CISA, CIA, CISSP preferred.
• Expertise in IT governance, risk, and audit.
• Proficient in multiple IT domains and technologies.
• Skilled in evaluating IT security and risk management.
• Knowledge of cybersecurity trends.
• Strong communication, analytical, and teamwork skills.
• 2 years contract
• 5 days work week
• Location Depot Road

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9721

Lead and Manage IT Audits:

• Plan, organize, and oversee IT audit assignments across various systems and departments.
• Ensure audits are aligned with the organization’s overall risk management strategy.
• Coordinate with internal and external stakeholders to ensure compliance with IT governance frameworks and security standards.

Perform Risk Assessments:

• Analyze and assess risks related to IT infrastructure, applications, and operational processes.
• Evaluate the adequacy of IT controls to safeguard against potential risks, such as data breaches, system failures, and cyber threats.
• Prioritize risk areas for audits based on impact, likelihood, and control weaknesses.

Execute IT Audits:

• Conduct audits to assess the effectiveness and efficiency of IT security measures and governance practices.
• Review system configurations, network security, access control measures, data management protocols, and disaster recovery plans.
• Document audit findings, identify gaps, and report on the adequacy and effectiveness of the organization’s IT controls and governance structures.

Recommend Process Improvements:

• Develop actionable recommendations to strengthen IT security, improve risk management processes, and enhance governance frameworks.
• Work closely with the IT and operations teams to implement suggested improvements and monitor progress.
• Advise management on industry best practices to maintain a secure and efficient IT environment.

Compliance and Reporting:

• Ensure audits comply with applicable regulatory requirements, industry standards (such as ISO, NIST, etc.), and internal policies.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Present audit outcomes to senior management and provide ongoing support to maintain a secure IT infrastructure.

Requirements:

• Degree in IT with 6+ years in IT audit, security, and control.
• CISA, CIA, CISSP preferred.
• Expertise in IT governance, risk, and audit.
• Proficient in multiple IT domains and technologies.
• Skilled in evaluating IT security and risk management.
• Knowledge of cybersecurity trends.
• Strong communication, analytical, and teamwork skills.
• 2 years contract
• 5 days work week
• Location Depot Road

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9722

Marketing & Product Operation Specialist

(Korean and English)

Job Highlights

• Positive working environment
• Attractive remuneration and benefits
• Business travel opportunities

Job Description

We are seeking a bilingual Product & Community Specialist to join our team. This hybrid role involves supporting product operations, coordinating with Korean developers, and driving social media engagement. The ideal candidate is fluent in Korean and English and passionate about games and community-building.

Responsibilities

• Game Testing & CoordinationAssist with game testing to identify bugs and areas for improvement.
  Coordinate with Korean developers to communicate necessary adjustments and enhancements.
  Translate game documents, emails, and communications between Korean and English.
  Travel to Korea to participate in meetings with developers and service providers.
  
• Social Media & Community EngagementCreate engaging content (text, images, videos) for social media platforms to connect with players and enhance community engagement.
  Monitor and respond to player comments and feedback on social media in a timely manner.
  Organize and manage online events and campaigns to promote player interaction and build brand awareness.
  Track and report community sentiment and trends to improve social media efforts.
  
• Ad-hoc TasksHandle additional tasks and responsibilities as assigned.
  

Job Requirements

• Fresh graduates are welcome to apply.
• Proficiency in Korean and English (spoken and written) for seamless communication and translation.
• Comfortable traveling for business meetings.
• Experience or familiarity with social media management and content creation.
• Strong communication and coordination skills to work with external partners and internal teams.
• Passionate about gaming with an eye for community engagement and trends.
• Prior experience with game testing or product coordination is a plus.

Production Support Consultant

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Production Support Consultant to support and maintain the production environment to ensure availability of critical services for daily operations of business.

Responsibilities:

- Deliver 1st and 2nd line support for market application production services.

- Partner with the global support teams, infrastructure and development teams to ensure quality support to our end users.

- Report & escalate incidents to the appropriate chain of command with focus on business and technology communications to end users and senior management.

- Work with BCP coordinators to perform disaster recovery exercises and assist with audits.

- Carry out post incident review with development and infrastructure teams.

Requirements:

- Relevant experience in production support in a financial service environment.

- Technical proficiency in Oracle SQL, UNIX-flavor operating systems, and automation tools.

- Familiar with ITIL incident change management environment.

- Functional knowledge in Equity and Derivatives products is a plus.

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Renewable contract until 14 July 2025, with 2 months' notice period.

Job Description & Summary

A career in Technology Risk & Quality will provide you with an exciting opportunity to support one of PwC’s key business strategies and contribute towards shaping the firm’s technology risk management strategies in an evolving technology landscape.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks associated with the procurement, development and use of technology solutions (including emerging technologies) internally by the firm or as part of the service delivery to PwC’s clients, in accordance with PwC’s policies and standards.

We are currently seeking a suitable candidate to join the team as a Manager. You will work with other team members to help various business and project teams navigate and comply with the requirements of the firm’s technology risk assessment and approval process for the procurement, development and use of new technology solutions. You will help teams to articulate technology risks for the technology solution and to engage with specialist functions in the firm to identify risk mitigation measures and manage risk.

As a manager, you will be expected to help ensure the firm’s compliance with various network technology risk management policies and standards which includes developing and maintaining risk and quality compliance processes, tools and templates.

You will be involved in a broad range of activities which includes working with internal and client facing teams across all the Lines of Service and specialist functions in the firm and the PwC network.

You will provide guidance to business and project teams to identify, assess and advise on the various aspects of technology related risks.

The role will include the following responsibilities:

• Review technology risk assessments and discuss issues with the Technology Risk Director and/or Risk & Quality Partner
• Provide sound advice to PwC professionals across the Assurance, Tax and Advisory practices as well as Internal Firm Services who seek Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Work closely with the Technology Risk Director to plan, design and implement technology risk management processes for the firm
• Provide support, education and training to staff to build technology risk awareness within the firm
• Prepare monthly reports and statistics for internal reporting

Preferred Knowledge/Skills:

• At least 5 years of experience within PwC, another Big 4 or mid-tier accounting firm or relevant industry
• Excellent oral and written communication skills with the ability to provide well-reasoned responses to all personnel grade levels in the firm and across the network
• Strong project management skills with the ability to manage multiple tasks and projects, even when under pressure
• Strong analytical and problem solving skills
• Strong stakeholder management skills
• Be open and adaptable to working in a changing environment
• An excellent team player with the ability to work well with other team members, including sharing and collaborating effectively with others, as well as creating a positive team spirit
• Possess the ability to empathise with the pressures and motivations of client facing colleagues and an ability to win their support with pragmatic advice to bridge the expectations of the business and the requirements of risk management
• Possesses a high level of accuracy and attention to detail
• Takes initiative but keep others informed of progress and escalate issues where appropriate;
• A drive to keep up to date in a fast-paced technology landscape and a sound understanding of how technology can drive efficiency, augment existing services and open new opportunities for the business
• Be an effective coach to junior team members
• Possess a keen desire and ability to learn and deliver timely and quality results to internal clients
• Past experience with technology risk management, general risk management, technology contract review, IT audits, internal audits or compliance will be advantageous, but not mandatory

Language requirement:

Fluency in both spoken and written English.

Position Overview:

We are seeking a skilled and experienced Cybersecurity Risk Manager to join our team and contribute to the management of IT and cybersecurity risks across our organization. This role will be pivotal in ensuring the integrity, confidentiality, and availability of our information and technology systems by supporting the Infrastructure Risk and Control function within the broader Cyber Risk Management operations. You will play an active role in shaping and implementing risk management processes that align with our regulatory requirements and risk appetite.

Key Responsibilities:

• Risk Management & Compliance: Support the Infrastructure Risk and Control function by ensuring that technology, information, and cybersecurity risks are managed and controlled effectively across various business units, consistent with the firm’s risk appetite and regulatory requirements.
• Gap Assessment & Risk Identification: Plan and conduct thorough gap assessments throughout the Secure Software Development Lifecycle (SSDLC) to identify and evaluate potential risks. Assess existing controls, identify mitigating strategies, and measure the residual risk.
• Policy & Standards Compliance: Work collaboratively with key stakeholders to drive adherence to cybersecurity, information, and technology policies and standards. This includes monitoring compliance and recommending adjustments when necessary.
• Risk Reporting & Control Effectiveness: Continuously monitor and assess the effectiveness of existing cybersecurity controls. Prepare and deliver regular risk and control reports to senior management, identifying key audit findings, risks, and areas for improvement.
• Training & Awareness Programs: Conduct cybersecurity awareness programs, including staff training on policies, standards, and best practices. Lead initiatives such as phishing simulation campaigns, awareness newsletters, and training sessions to increase security awareness throughout the organization.
• Coordination with Risk Functions: Liaise with other internal risk management functions to ensure a unified and cohesive approach to risk and audit management across the enterprise.

Qualifications and Experience:

• Education: A degree in Computer Science, Information Technology, Cybersecurity, or a related field is required.
• Experience: 5-8 years of professional experience in IT cybersecurity risk management, risk implementation, and governance. This includes practical experience in IT risk assessments, vendor risk assessments, audit processes, and managing operational risk issues.
• Industry Knowledge: Strong understanding of cybersecurity risk frameworks and standards such as NIST, COBIT, ITIL, and other relevant frameworks. Experience in applying these frameworks to real-world scenarios is essential.
• Risk Assessment & Remediation: Hands-on experience conducting IT risk assessments for in-house developed applications, commercial off-the-shelf products, and Cloud platforms. Ability to recommend and drive remediation efforts based on assessment findings.
• Communication & Collaboration: Strong written and verbal communication skills, with the ability to prepare detailed reports, presentations, and communicate complex cybersecurity issues to stakeholders at all levels.
• Problem-Solving Skills: Excellent analytical, problem-solving, and critical-thinking abilities, with the capacity to influence stakeholders and drive changes to improve risk management processes.

Preferred Qualifications:

• Certifications: Professional cybersecurity certifications such as CISSP, CISM, CRISC, CCSK, or CGEIT would be highly desirable.
• Additional Experience: Experience in conducting risk assessments on both traditional IT environments and modern Cloud-based systems will be considered an advantage.

Skills & Competencies:

• Cybersecurity Expertise: In-depth knowledge of cybersecurity best practices, risk assessment methodologies, and threat mitigation techniques.
• Governance & Compliance: Experience working within regulatory frameworks and compliance mandates.
• Training & Development: Ability to design and implement effective cybersecurity training programs.
• Attention to Detail: Meticulous attention to detail, particularly when identifying vulnerabilities and recommending improvements.
• Interpersonal Skills: Ability to work across teams and influence key stakeholders to prioritize cybersecurity risk management activities.

As the General Manager/VP of Operations for the company, you will be fully responsible for the market strategy planning, business development, team management, and operations of the education collaboration business in the Southeast Asian market. You will need to work closely with the senior management team to formulate and implement the company's growth strategy, driving business expansion and increasing market share.

Key Responsibilities:

1. Develop and execute the growth strategy for the Southeast Asian market, collaborating with senior management to determine the company's strategic direction and business objectives.
2. Lead business development efforts in the Southeast Asian market, acquiring new clients and building and maintaining long-term client relationships.
3. Oversee the operations team, including sales, marketing, and customer service departments, to ensure efficient operations and achievement of business goals.
4. Manage budgeting and resource allocation to ensure operational efficiency and cost control.
5. Analyse market trends and competitor dynamics to provide data-driven insights and recommendations for strategic decision-making.
6. Collaborate closely with other departments to advance product development, marketing, and customer service initiatives.
7. Establish and maintain strong relationships with government agencies, partners, and industry stakeholders to enhance the company’s visibility and influence.

Requirements

1. Bachelor's degree or above, with over 8 years of experience in the enterprise services industry; candidates with a background in the education collaboration sector are preferred.
2. Familiar with the enterprise services industry, with extensive experience in business development and client management.
3. Demonstrated exceptional leadership and team management experience, with the ability to effectively motivate and manage teams to achieve business objectives.
4. Strong market insight and strategic vision, with the ability to adapt quickly to market changes and make decisions.
5. Excellent communication and coordination skills, capable of effective communication and collaboration across different levels.
6. Strong commercial acumen and data analysis skills, able to make accurate business decisions based on market data.
7. High sense of responsibility and execution capability, with the ability to work under pressure and maintain high performance in demanding environments.
8. Proficient in English and Mandarin to liaise with Chinese associates.

We are seeking an experienced Market Researcher with a strong background in strategic consulting and technology research, specifically in areas like AI, Trading, and EV. The ideal candidate will drive business growth by providing actionable insights and strategic recommendations to clients across various industries. You will collaborate with cross-functional teams to influence key decision-makers and deliver high-quality market research and analysis.

Key Responsibilities:

Technology Consulting & Research:

• Conduct in-depth research and provide strategic guidance on emerging technologies, including AI.
• Produce whitepapers, research reports, and strategic presentations that deliver key insights on cutting-edge innovations.
• Advise management on industry trends, market positioning, and product development strategies.
• Provide actionable recommendations based on in-depth market research
  

Innovation & Thought Leadership:

• Spearhead design thinking and business innovation sessions.
• Showcase emerging technologies through hands-on demonstrations, to engage Senior management in innovation discussions.
  

Go-to-Market & Strategy Development:

• Deliver go-to-market strategies and actionable insights by leveraging market intelligence.
• Provide financial analysis, including ROI modeling, to showcase the value of smart solutions to clients in diverse sectors.
  

Qualifications:

• Bachelor's or Master's degree in Business, Marketing, Data Science, or a related field.
• Proven experience in market research, custom consulting, or strategic analysis within technology sectors.
• Strong knowledge of AI technology, EV Electric Vehicle (EV) market and ecosystem is a plus.
• Demonstrated ability to present complex research findings to senior stakeholders and lead client engagements.
• Excellent verbal and written communication skills, with experience in developing whitepapers, strategic reports, and presentations.
• Expertise in data analysis, financial modeling, and competitive benchmarking.

Preferred Skills:

• Experience in the Electric Vehicle (EV) market and ecosystem.
• Knowledge of geographic information systems (GIS) and AI-driven data integration solutions.
• Familiarity with analyzing the company’s product value proposition and market positioning.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

We seek a talented and experienced Technical Product Manager to join our dynamic Demand Product and Platform team. In this role, you will drive the development and implementation of critical technical products that enhance our platform's capabilities and user experience to help our users discover and fulfill their travel inspiration and needs.

Key responsibilities:

• Lead the end-to-end technical product development lifecycle, from ideation to launch and post-launch optimization
• Collaborate closely with engineering teams to define technical requirements and ensure successful product delivery
• Conduct market research and competitive analysis to identify opportunities for innovation
• Develop and maintain product roadmaps, balancing business goals with technical feasibility
• Work cross-functionally with UX/UI designers, data scientists, and business stakeholders to create cohesive product strategies
• Prioritize features and manage backlog based on business impact and technical constraints
• Define and track key performance indicators (KPIs) to measure product success
• Stay up-to-date with the latest travel industry trends and emerging technologies

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related technical field from a reputable university
• 7+ years of experience in product management, preferably in a technical role within the travel or e-commerce industry
• Strong understanding of software development methodologies (e.g., Agile, Scrum)
• Excellent problem-solving skills and ability to think strategically
• Proven track record of successful product launches and iterations
• Strong analytical skills with experience in data-driven decision-making
• Outstanding communication and interpersonal skills
• Experience with AI/ML technologies and their applications in travel is a plus

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!