Job Summary:

We are looking for a proactive and dynamic professional to join our Application L3 team who can guide the team to troubleshoot production issues, provide technical solutions, provide maintenance and support for a mission critical system.

Job Description

• Investigate on the issues reported by Application Support (L2) and provide workaround and/or permanent solution.
• Workaround solution includes but not limited to: data patch, shell scripting, PL/SQL scripting etc.
• Permanent solution includes code change, workflow change etc.
• Trouble shooting involves, simulation of the issue, going through various logs, working with the application team and with the infra team.
• Should possess good people management skills such as managing the team, task allocation, mentoring, monitoring, motivating the team etc.
• Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.
• Create and maintain documentation for software design specifications.
• Perform Unit Testing, Integrated Testing and troubleshooting of software application issues.
• Reviewing the work of other team members with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or equivalent
• At least 5 years of development experience in Java
• Experience in performing production support
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle and MySQL
• Experience in implementing web services such as SOAP and RESTful web services
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in batch processing implementations
• Have implemented some form of custom frameworks such as security and validations
• Have some team leading experience
• Good verbal and written communication skills
• Advanced understanding of modern software development methodologies
• Advanced understanding of software testing methodologies, scripting and tools
• Minimum experience of three or more full SDLC for web application projects
• Ability to work effectively in a team and with client

Good to have:

• Experience in Agile development environments
• Experience in DevOps toolchains
• Experience in container platforms such as Docker and Kubernetes
• Experience in messaging platforms such as Kafka and IBM MQ
• Experience in Application Servers configurations like WebSphere and WebLogic will be an advantage
• Experience in software testing tools such as Selenium, Karate, Microfocus UFT and Katalon

Job Summary:

A Java Technical Lead designs and recommends technical solutions for IT-related issues. The responsibilities of a Java Technical Lead include working with developers to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect product delivery.

Job Description

• To perform requirement analysis and oversee the implementation of architectures of project scope
• To provide customized reusable solutions of project, program or operational scope
• To develop high-quality and detailed designs
• To conduct unit testing using automated unit test frameworks and identify and address possible risk by conducting mitigation action planning
• Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies
• Reviewing the work of other developers with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or equivalent
• At least 5 years of development experience in Java
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle and MySQL
• Experience in implementing web services such as SOAP and RESTful web services
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in batch processing implementations
• Have implemented some form of custom frameworks such as security and validations
• Have some team leading experience
• Good verbal and written communication skills
• Advanced understanding of modern software development methodologies
• Advanced understanding of software testing methodologies, scripting and tools
• Minimum experience of three or more full SDLC for web application projects
• Ability to work effectively in a team and with client

Good to have:

• Experience in Agile development environments
• Experience in DevOps toolchains
• Experience in container platforms such as Docker and Kubernetes
• Experience in messaging platforms such as Kafka and IBM MQ
• Experience in Application Servers configurations like WebSphere and WebLogic will be an advantage
• Experience in software testing tools such as Selenium, Karate, Microfocus UFT and Katalon

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Scrum Master / Product Owner to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.
• Minimum 5+ years as a Scrum Master or Product Manager, with specific experience in Equities applications within an investment banking front-office environment.
• Strong knowledge of equities trading workflows and front-office technology systems.
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements.
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms.
• Certified Scrum Master (CSM) or equivalent agile certification preferred.

Job Summary

The Furniture Sales Manager leads the sales team to drive revenue growth, develop strong customer relationships, and meet sales targets. This role involves overseeing the sales process, developing strategies to increase market share, and ensuring customer satisfaction. The ideal candidate has a passion for furniture, excellent sales acumen, and experience managing a team in a competitive retail or wholesale environment.

Key Responsibilities

1. Sales Strategy and Execution

• Develop and implement sales strategies to achieve company targets and drive revenue growth.

• Identify new business opportunities and key accounts within the furniture industry.

• Monitor sales metrics and adjust tactics to meet evolving market demands.

2. Team Leadership and Management

• Lead, motivate, and manage the sales team to ensure they meet individual and team sales goals.

• Provide regular training, coaching, and development opportunities for team members.

• Conduct performance reviews and provide feedback to enhance skills and improve results.

3. Customer Relationship Management

• Build and maintain relationships with key clients, interior designers, architects, and retailers.

• Ensure a high level of customer satisfaction by addressing concerns and ensuring a smooth sales experience.

• Act as a brand ambassador, promoting the company’s values and commitment to quality.

4. Market and Competitor Analysis

• Conduct market research to stay updated on industry trends, customer needs, and competitor offerings.

• Use insights to inform product development and sales approaches that align with market demands.

• Attend trade shows, exhibitions, and networking events to expand the company’s reach.

5. Sales Reporting and Forecasting

• Track, analyze, and report on sales performance, trends, and forecasts to senior management.

• Monitor sales budgets and manage expenses within approved limits.

• Utilize CRM tools to keep accurate records of client interactions, sales, and follow-up activities.

6. Cross-Functional Collaboration

• Work closely with the marketing and product development teams to align sales strategies with marketing campaigns and product launches.

• Coordinate with the supply chain and inventory management teams to ensure product availability aligns with customer demand.

• Provide feedback to the design team on customer preferences and emerging trends.

7. Promotional Planning and Execution

• Plan and execute promotions, discount strategies, and sales events to drive customer engagement and increase sales.

• Oversee visual merchandising and showroom layout to create an inviting customer experience.

• Partner with marketing to develop content and campaigns that highlight product features and benefits.

Qualifications

• Education: Bachelor’s degree in Business, Marketing, Sales, or a related field.

• Experience: 5+ years of experience in sales, preferably in the furniture or home goods industry, with at least 2 years in a managerial role.

• Skills:

• Proven sales and negotiation skills, with a track record of meeting or exceeding sales targets.

• Strong leadership abilities and experience managing a team.

• Excellent communication, interpersonal, and customer service skills.

• Proficiency with CRM software and Microsoft Office Suite.

Preferred Skills

• Knowledge of furniture design trends, materials, and the production process.

• Experience in both B2B and B2C sales environments.

• Familiarity with e-commerce sales and digital marketing strategies.

Working Conditions

• Office and showroom-based, with regular visits to clients and potential accounts.

• Occasional travel to industry events, trade shows, and client sites as needed.

The Furniture Design Manager is responsible for overseeing the design and development of furniture products, ensuring alignment with brand identity, market trends, and customer needs. This role involves leading a team of designers, collaborating with other departments such as production and marketing, and driving innovation in furniture design. The ideal candidate possesses a blend of creative vision, technical skills, and leadership ability to deliver functional, aesthetic, and marketable furniture pieces.

Key Responsibilities

1. Design Management

• Oversee the end-to-end design process, from concept creation to final product development.

• Ensure designs align with brand standards, customer preferences, and market trends.

• Approve design sketches, 3D models, and prototypes to ensure they meet quality standards and specifications.

2. Team Leadership

• Lead and mentor a team of designers, fostering a collaborative and creative work environment.

• Assign projects, set priorities, and ensure timely project completion.

• Provide constructive feedback to enhance team members’ skills and growth.

3. Product Development

• Collaborate with the product development team to transition designs into manufacturable products.

• Work with suppliers and material vendors to select quality materials that align with design and cost requirements.

• Ensure that designs consider functionality, durability, and cost-effectiveness.

4. Market Research & Trend Analysis

• Conduct market research to identify current trends, customer preferences, and competitor offerings.

• Use research insights to guide design direction and keep the brand’s product line relevant and innovative.

• Attend trade shows, workshops, and design exhibitions to stay updated on industry advancements.

5. Quality Assurance

• Oversee quality checks and standards across the design and production processes.

• Ensure that all furniture designs meet ergonomic, functional, and safety standards.

• Resolve design issues during the prototype and manufacturing phases.

6. Cross-Functional Collaboration

• Work closely with the sales and marketing teams to understand customer feedback and market demands.

• Partner with engineering and production teams to ensure feasibility and manufacturability of designs.

• Collaborate on marketing materials and product presentations.

7. Budget and Timeline Management

• Manage the design team’s budget and ensure projects are completed within financial limits.

• Develop project timelines, track progress, and ensure timely delivery of all design initiatives.

Qualifications

• Education: Bachelor’s degree in Furniture Design, Industrial Design, Interior Design, or a related field.

• Experience: At least 5-7 years of experience in furniture design, with a minimum of 2-3 years in a managerial or supervisory role.

• Skills:

• Strong aesthetic and creative abilities, with an eye for detail.

• Proficiency in design software such as AutoCAD, SketchUp, 3D Studio Max, and Adobe Creative Suite.

• Knowledge of furniture manufacturing processes, materials, and construction techniques.

• Excellent leadership and project management skills.

• Strong communication and interpersonal abilities.

Preferred Skills

• Familiarity with sustainable design practices.

• Experience working with international teams or remote design/production partners.

• Knowledge of marketing principles to effectively position and present furniture products.

Working Conditions

• Primarily office-based, with occasional travel to manufacturing sites and trade shows.

• Collaborative work with cross-functional teams and regular communication with external vendors and clients.

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

Position Summary:

The Service Delivery Manager leads a team to ensure successful post-sales implementation and support for data center and IT projects. This role oversees technicians, engineers, and project managers, managing team workloads and setting priorities. With proven experience in data center design and infrastructure, the manager collaborates closely with customers and internal teams to address project needs, ensuring seamless service delivery and effective communication across Sales, Project Management, and Engineering.

Main Duties and Responsibilities:

• Take ownership of high-quality data center and IT service delivery, ensuring adherence to industry standards and client expectations.
• Develop and document training materials and best practices for your team.
• Manage SLAs, daily deliverables, and project milestones, supporting presales with data center expertise for project scoping and pricing.
• Oversee contractor selection, performance, and compliance; handle vendor interactions and maintain quality control on job sites.
• Coordinate internal and external scheduling to optimize project delivery, with clear end-of-day and project status reporting.
• Maintain, improve, and document service delivery processes, including contributions to customer statements of work and related documentation.
• Lead communication with GCs and subcontractors on construction sites, overseeing permitting and insurance requirements as needed.
• Facilitate team meetings and 1:1s to strengthen working relationships and discuss ongoing projects, team performance, and process enhancements.
• Required Skills and Experience:
• Strong independent thinking, written and oral communication, and customer service abilities.
• Proven experience reading and interpreting construction and technical drawings.
• Expertise in large-scale data center and corporate IT environments, including systems planning, engineering, and network knowledge.
• Vendor management experience with the flexibility to adapt to shifting priorities, meet deadlines, and perform under pressure.
• Demonstrated problem-solving skills and the ability to quickly learn new software applications.

Qualifications:

• Degree in electrical, mechanical, or IT-related fields preferred; equivalent work experience accepted.
• Minimum 3 years of management experience, with 4-6 years in a Service Delivery Manager role or similar.
• Preferred Technical Skills:
• Project management and certifications such as CDCD, CDCP, CDCM, CDCMP, or ITIL.
• Experience with cabling installations and certifications (BICSI, A+, etc.).
• Familiarity with audio-visual systems installation and construction management.

Scrum Master

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Scrum Master to lead the implementation of payment engine platform, including successful integration of the platform with ecosystems

Responsibilities:

- Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)

- Remove impediments and protect the team from external distractions

- Coach the team on Agile methodologies and Scrum framework

- Ensure the team understands and follows Scrum values and principles

- Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.

Requirements:

- Proven ability to lead agile teams and manage delivery of complex, integration technology-related projects in a matrix organization

- Familiar working with product and service vendors, and with the onshore-offshore delivery model

- Proven track record to drive senior level discussions

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month renewable contract with 2 months' notice period."

Lead and Manage IT Audits:

• Plan, organize, and oversee IT audit assignments across various systems and departments.
• Ensure audits are aligned with the organization’s overall risk management strategy.
• Coordinate with internal and external stakeholders to ensure compliance with IT governance frameworks and security standards.

Perform Risk Assessments:

• Analyze and assess risks related to IT infrastructure, applications, and operational processes.
• Evaluate the adequacy of IT controls to safeguard against potential risks, such as data breaches, system failures, and cyber threats.
• Prioritize risk areas for audits based on impact, likelihood, and control weaknesses.

Execute IT Audits:

• Conduct audits to assess the effectiveness and efficiency of IT security measures and governance practices.
• Review system configurations, network security, access control measures, data management protocols, and disaster recovery plans.
• Document audit findings, identify gaps, and report on the adequacy and effectiveness of the organization’s IT controls and governance structures.

Recommend Process Improvements:

• Develop actionable recommendations to strengthen IT security, improve risk management processes, and enhance governance frameworks.
• Work closely with the IT and operations teams to implement suggested improvements and monitor progress.
• Advise management on industry best practices to maintain a secure and efficient IT environment.

Compliance and Reporting:

• Ensure audits comply with applicable regulatory requirements, industry standards (such as ISO, NIST, etc.), and internal policies.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Present audit outcomes to senior management and provide ongoing support to maintain a secure IT infrastructure.

Requirements:

• Degree in IT with 6+ years in IT audit, security, and control.
• CISA, CIA, CISSP preferred.
• Expertise in IT governance, risk, and audit.
• Proficient in multiple IT domains and technologies.
• Skilled in evaluating IT security and risk management.
• Knowledge of cybersecurity trends.
• Strong communication, analytical, and teamwork skills.
• 2 years contract
• 5 days work week
• Location Depot Road

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9721

Lead and Manage IT Audits:

• Plan, organize, and oversee IT audit assignments across various systems and departments.
• Ensure audits are aligned with the organization’s overall risk management strategy.
• Coordinate with internal and external stakeholders to ensure compliance with IT governance frameworks and security standards.

Perform Risk Assessments:

• Analyze and assess risks related to IT infrastructure, applications, and operational processes.
• Evaluate the adequacy of IT controls to safeguard against potential risks, such as data breaches, system failures, and cyber threats.
• Prioritize risk areas for audits based on impact, likelihood, and control weaknesses.

Execute IT Audits:

• Conduct audits to assess the effectiveness and efficiency of IT security measures and governance practices.
• Review system configurations, network security, access control measures, data management protocols, and disaster recovery plans.
• Document audit findings, identify gaps, and report on the adequacy and effectiveness of the organization’s IT controls and governance structures.

Recommend Process Improvements:

• Develop actionable recommendations to strengthen IT security, improve risk management processes, and enhance governance frameworks.
• Work closely with the IT and operations teams to implement suggested improvements and monitor progress.
• Advise management on industry best practices to maintain a secure and efficient IT environment.

Compliance and Reporting:

• Ensure audits comply with applicable regulatory requirements, industry standards (such as ISO, NIST, etc.), and internal policies.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Present audit outcomes to senior management and provide ongoing support to maintain a secure IT infrastructure.

Requirements:

• Degree in IT with 6+ years in IT audit, security, and control.
• CISA, CIA, CISSP preferred.
• Expertise in IT governance, risk, and audit.
• Proficient in multiple IT domains and technologies.
• Skilled in evaluating IT security and risk management.
• Knowledge of cybersecurity trends.
• Strong communication, analytical, and teamwork skills.
• 2 years contract
• 5 days work week
• Location Depot Road

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9722

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

HR Functions

• Collects, consolidates and prepares all local, regional and corporate HR reports and other reports for HR planning.
• Work in collaboration with business and regional HR team to identify training needs, recommends, develop and delivers appropriate management trainings.
• Review and improve the compensation policy to the specific situations of each company and market (e.g., Drives incentive schemes and improves existing).
• Monitor business process and secure the optimization of team’s resources and support the improvement of HR processes efficiency.
• Conduct salary surveys and benchmarks competitiveness of compensation and benefits in the region, develop and review salary structure.
• Provides guidance, timeline and coordinates the roll-out of Annual Performance Review exercise.
• Accountable for all HR policies and procedures, ensuring that the policies & procedures are designed, reviewed, monitored and implemented successfully.
• Provide consultation and advice to management on HR issues.
• Responsible to drive the development and implementation of the HR Business Partnering in alignment with organization’s needs.
• Works with managers to monitor and manage employee relations issues.
• Collects employee opinions and acts as bridge of communication between management and employees.
• Support HR team executes company activities such as team building activities, in house bonding projects.

Talent Acquisition

• Develop, implement, maintain strategies and processes to meet current and future business hiring needs, ensuring a positive experience for both internal and external candidates and stakeholders.
• Deliver key talent acquisition programs and initiatives in the region.
• Identify areas of opportunity and continuous improvement with a focus on experience and efficiency.
• Ensuring recruitment adheres to employment laws and regulations.
• Recruit talent and succession external pipelines for business-critical positions.
• Align with corporate talent acquisition on global frameworks, processes and tools.
• Coach hiring managers on the recruiting process, interview techniques, and selection criteria. Ensure managers have the tools needed to select the most qualified candidate.
• Be a subject matter expert for Talent Acquisition team in terms of sourcing channels, special job media campaigns, advanced search capabilities, pipelines.
• Work collaboratively across HR teams to achieve high synergy in talent attraction and cultivation efforts.
• Enable process enhancements to create positive experience for candidates.
• Oversee team responsible for delivery against company’s staffing goals, from identification of talent, to attracting candidates, assessment, and onboarding.

Requirements

• 10+ years of relevant experience, with at least 5 years HR experience in management level, preferably in internet / ecommerce industry
• Hands-on experience on HR operations and management in Southeast Asia countries.
• Excellent written and verbal communication skills in both English and Mandarin to liaise with Chinese associate
• Working and practical knowledge of multiple human resource disciplines including talent acquisition, compensation practices, organizational design, performance management, employment laws, employee relations and diversity etc.
• Being highly familiar with the end-to-end recruitment process and have a good understanding of market insights and recruitment trends.
• Strong organizational skills and the ability to use independent judgment in prioritizing tasks, demonstrates the ability to solve difficult problems with effective solutions

About Us:

TSGS is on a mission to revolutionize communication and transactions. We're building a cutting-edge chat app that seamlessly integrates messaging with secure and convenient in-app payments. As the Senior Backend Developer for our Singapore division, you'll be instrumental in architecting the robust backend systems that power this innovative platform and empowering the talented team that brings it to life.

Role Overview:

We're searching for an experienced backend developer. You'll be responsible for designing, developing, and optimizing our server-side architecture while recruiting, mentoring, and setting the technical direction for our Android, iOS, and Electron (desktop) app developers.

Key Responsibilities:

• Collaborate with cross-functional teams to design and implement backend services using Golang and other relevant technologies.

• Work with databases such as Cassandra, ensuring efficient data storage, retrieval, and maintenance.

• Implement messaging solutions using NATS.io for reliable communication between microservices.

• Utilize in-memory caching systems like Redis for optimized data access.

• Implement and maintain infrastructure as code using Docker and Terraform.

• Monitor, troubleshoot, and optimize system performance using Grafana, Loki, and Prometheus.

• Contribute to the development of scalable and robust cloud-based solutions on GCP.

• Write clear and concise API documentation and design APIs that adhere to best practices.

• Collaborate with front-end developers to integrate user-facing elements using server-side logic.

• Write unit and end-to-end tests to ensure the reliability and stability of developed features.

• Demonstrate expertise in Unix systems and a comfort level with Bash scripting.

Required Experience:

• 5+ years of professional experience in Golang or other strongly typed languages (C++, Java).

• Solid understanding of databases, tables, indices, and distributed systems.

• Knowledge of parallelism, locking, synchronization, and race conditions in software development.

• Familiarity with caching mechanisms and cache invalidation strategies.

• Experience in cloud infrastructure, preferably GCP or AWS.

• Proficiency in Unix systems and comfort in the terminal.

• Strong commitment to writing comprehensive tests for all developed features.

• Good understanding of API design principles and best practices.

Helpful Experience:

• Previous experience with Cassandra or other distributed databases.

• Familiarity with Docker, Redis, Terraform, and Grafana.

• Knowledge of Kubernetes (experience not mandatory but beneficial).

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Requirements

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing local HR and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the HR and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

Job Description & Summary

A career in Technology Risk & Quality will provide you with an exciting opportunity to support one of PwC’s key business strategies and contribute towards shaping the firm’s technology risk management strategies in an evolving technology landscape.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks associated with the procurement, development and use of technology solutions (including emerging technologies) internally by the firm or as part of the service delivery to PwC’s clients, in accordance with PwC’s policies and standards.

We are currently seeking a suitable candidate to join the team as a Manager. You will work with other team members to help various business and project teams navigate and comply with the requirements of the firm’s technology risk assessment and approval process for the procurement, development and use of new technology solutions. You will help teams to articulate technology risks for the technology solution and to engage with specialist functions in the firm to identify risk mitigation measures and manage risk.

As a manager, you will be expected to help ensure the firm’s compliance with various network technology risk management policies and standards which includes developing and maintaining risk and quality compliance processes, tools and templates.

You will be involved in a broad range of activities which includes working with internal and client facing teams across all the Lines of Service and specialist functions in the firm and the PwC network.

You will provide guidance to business and project teams to identify, assess and advise on the various aspects of technology related risks.

The role will include the following responsibilities:

• Review technology risk assessments and discuss issues with the Technology Risk Director and/or Risk & Quality Partner
• Provide sound advice to PwC professionals across the Assurance, Tax and Advisory practices as well as Internal Firm Services who seek Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Work closely with the Technology Risk Director to plan, design and implement technology risk management processes for the firm
• Provide support, education and training to staff to build technology risk awareness within the firm
• Prepare monthly reports and statistics for internal reporting

Preferred Knowledge/Skills:

• At least 5 years of experience within PwC, another Big 4 or mid-tier accounting firm or relevant industry
• Excellent oral and written communication skills with the ability to provide well-reasoned responses to all personnel grade levels in the firm and across the network
• Strong project management skills with the ability to manage multiple tasks and projects, even when under pressure
• Strong analytical and problem solving skills
• Strong stakeholder management skills
• Be open and adaptable to working in a changing environment
• An excellent team player with the ability to work well with other team members, including sharing and collaborating effectively with others, as well as creating a positive team spirit
• Possess the ability to empathise with the pressures and motivations of client facing colleagues and an ability to win their support with pragmatic advice to bridge the expectations of the business and the requirements of risk management
• Possesses a high level of accuracy and attention to detail
• Takes initiative but keep others informed of progress and escalate issues where appropriate;
• A drive to keep up to date in a fast-paced technology landscape and a sound understanding of how technology can drive efficiency, augment existing services and open new opportunities for the business
• Be an effective coach to junior team members
• Possess a keen desire and ability to learn and deliver timely and quality results to internal clients
• Past experience with technology risk management, general risk management, technology contract review, IT audits, internal audits or compliance will be advantageous, but not mandatory

Language requirement:

Fluency in both spoken and written English.

Responsibilities

• Develop and execute a comprehensive technology strategy tailored to the company's business objectives, scalability and operational efficiency
• Create and manage the technology budget, optimizing resource allocation and ensuring cost-effective solutions
• Oversee the design and implementation of robust technical architecture, ensuring alignment with business requirements, security standards and industry’s best practices
• Establish and maintain efficient and reliable technology operations, including systems infrastructure, network, data management and security protocols for high performance, uptime and data integrity
• Develop and implement disaster recovery plans and business continuity strategies
• Identify and mitigate technology-related risks, ensuring data privacy and security regulations compliance

Qualifications

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience
• 6 years of experience in the IT industry or a similar role
• Experience engaging with, and presenting to, technical stakeholders and executive leaders
• Experience in AI and Cloud industry, including applications, infrastructure, storage, platforms, and data would be a plus
• Fluency in Chinese is essential to liaise with our Chinese speaking counterparts in China
• Willing to travel across APAC region as needed

Details of the Division and Team:

As a Assistant Vice President for Technology in Cash Management team, you will partner with business, technology managers and Risk and Control team to create and maintain the application stack and execute strategical programs. You’ll be an integral part of the bank’s infrastructure, guiding the Corporate Bank Technology team through the engineering practices. You will enable the digital environment that helps our people share their knowledge, expertise and real passion for our business. Deutsche Bank is investing heavily in technology, which means we are investing in you. Join us here, and you’ll constantly be looking ahead.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Oversee the acquisition and development of software systems in organisational units.
• Collaborate and communicate openly; pairing with colleagues to write software and solve problems.
• Engage directly with business stakeholders to elicit requirements and ensure that the software delivered is fit for purpose.
• Technical analysis, solution design, developing, unit testing, code review, architecture and API documentation.
• Engage with QA to prepare infrastructure for integration and load testing activities.
• Deployment of the solution for SIT, UAT testing activities and for demonstration session to business stakeholders.
• Production SL3 support.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Mentor and coach junior engineers.

Your skills and experience:

• Minimum 10 years of relevant experience working with ITX/ WTX technology as an engineer.
• Minimum 4 years of experience working with PL/SQL.
• L3 support experience and exposure with conflict handling and Release management
• Developing and implementing technical solutions
• Develop testing strategies for efficient and error-free testing.
• Deploy the ITX systems in UNIX and LINUX
• Bachelor’s degree in Computer Science or Information Technology or Programming & Systems Analysis or Science (Computer Studies)
• Analyze and gather requirements and new implementations and change requests.
• Collaborating with business analysts and business partners
• Stakeholder management and Prioritization
• Git knowledge
• Ability to develop a functional approach.
• Rigor, availability, good communication skills
• Proactivity, initiative, and tenacity
• Ability to coordinate several technical interlocutors and to solve problems.
• Coding with best practices in mind
• Coaching and mentoring junior team members

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Title: Senior Product Manager

Company:

Join our dynamic team at a global internet company renowned for innovation, rapid development, and a fast-paced work environment. As we serve millions of users worldwide, we seek a Product Manager with a global mindset, adaptability, and a proactive approach to drive high-impact results.

Job:

The App Product Manager will oversee the development, launch, and lifecycle management of mobile and web applications for a global audience. This role demands strategic planning, close collaboration with cross-functional teams, and the ability to make swift, data-driven decisions. A strong command of English is required, and proficiency in Chinese is preferred to better collaborate with our international teams and serve our diverse user base.

Responsibilities

• Product Strategy and Vision: Define and communicate the product vision, strategy, and roadmap aligned with business goals in a competitive global landscape.
  Conduct thorough market research and competitive analysis to shape the app’s strategic direction.
  Identify and prioritize user needs and pain points to guide feature development, enhancing user satisfaction and retention.
  
• Product Development and Management: Work closely with design, engineering, and other key teams to develop features aligned with the app’s vision.
  Prioritize features based on user needs, market trends, and technical feasibility, adapting quickly as new data emerges.
  Oversee the product lifecycle from ideation through launch, growth, and ongoing updates in a fast-paced environment.
  
• User Experience and Interface: Partner with UX/UI designers to create a seamless user experience tailored to a global audience.
  Use feedback and user research to continuously refine and improve app usability and functionality.
  Ensure all app features align with the intended user journey and global design standards.
  
• Data Analysis and Optimization: Track and analyze app metrics like retention, engagement, and conversion rates for a diverse user base.
  Leverage data insights to drive continuous improvement, ensuring the app’s competitive edge.
  Conduct A/B testing and other experiments to validate hypotheses and enhance user experience.
  
• Cross-functional Coordination: Act as the primary liaison between engineering, marketing, sales, and customer support teams worldwide.
  Coordinate product launches with speed and precision, ensuring alignment across all teams.
  Lead regular meetings to keep stakeholders updated on product status, timelines, and any challenges.
  
• Project Management and Execution: Set and manage product timelines, facilitating the timely delivery of updates and releases.
  Optimize project management processes to enhance efficiency and quality across global teams.
  Proactively address potential roadblocks to maintain momentum in a fast-paced work setting.
  

Qualifications

• Education: Bachelor’s degree in business, marketing, computer science, or a related field; MBA or relevant advanced degree is a plus.
• Experience: 5+ years in product management, ideally in mobile/web applications, with a demonstrated ability to thrive in a fast-paced, global work environment.
• Skills:Strong understanding of the app development lifecycle and familiarity with Agile methodologies.
  Excellent analytical skills with the ability to make data-driven decisions swiftly.
  Proficiency in product management tools (e.g., JIRA, Asana, or Trello) and analytics tools (e.g., Google Analytics, Mixpanel).
  Exceptional communication and leadership skills; fluency in English is required, and Chinese proficiency is preferred.
  Experience in user research and A/B testing is advantageous.
  

Preferred Skills

• Familiarity with the global mobile app industry, including trends and best practices.
• Knowledge of design thinking, UX/UI principles, and experience working with global design teams.
• Experience with app monetization models, such as in-app purchases, subscriptions, or ad-supported structures.

Our client , global bank with large technology team in singapore is looking to hire experienced IT security PM. The incumbent will be responsible for overseeing the planning, execution, and successful delivery of IT security projects.

The ideal candidate will possess a strong background in managing IT security projects, and a proven track record of managing complex technical projects to time and budget in a complex multi-stakeholder environment.

Roles

. Manage portfolio of IT security projects

· Lead the projects end to end including the planning, execution, and delivery of infrastructure projects in alignment with business objectives and IT strategies.

· Collaborate with cross-functional teams to define project scope, objectives, and technical requirements.

· Manage project resources, budgets, and timelines to ensure successful project completion.

· Develop comprehensive project plans, documentation, and reports, ensuring adherence to quality standards.

· Identify potential risks, issues, and dependencies, and develop mitigation strategies.

· Communicate effectively with stakeholders, providing regular updates on project progress and addressing concerns.

· Ensure compliance with IT standards, policies, and regulatory requirements throughout the project lifecycle.

· Drive continuous improvement initiatives to enhance IT infrastructure project delivery processes.

. Prepare management reports to senior manager

Skills and Experience

· Proven experience as an IT Project Manager, specifically managing IT security projects.

· Strong understanding of IT security, infrastructure , technologies, systems, and architectures.

· Proficiency in project management methodologies and tools (e.g., Agile, Waterfall, JIRA, MS Project).

. Experience in IT PM best practices

. Good understanding of infrastructure technologies

. Excellent communication skills and stakeholder management

. Must have managed large scale projects preferably in regional role

Interested candidates please email your latest resume to [email protected]

Job Responsibilities:

• Oversee the day-to-day operations of the IT department, ensuring Network & Systems services can meet the needs of the organization, including end user support.
• Perform the user administration of MS O365 and other in-house systems.
• Manage and ensure effectiveness of cyber security solutions, including firewalls, anti-virus software, and intrusion detection systems.
• Liaise with other global offices IT team on new systems/services rollout.
• Co-ordinate between the vendors and the project team to ensure deliverables are met.
• Manage ICT budgeting and expenses and to allocate resources effectively.
• In charge of all assets and software licensing management.
• Identify emerging technologies and trends that could benefit the organization.
• Develop and maintain documentation and guides of IT server, application software administration, operation and backup, network diagrams and system servers layout, IT asset inventory.
• Develop and documentatioin of IT policies and SOPs (not limited to PDPA and Cyber security Act)

Job Requirements:

• Bachelor's degree in Computer Science, Computer Technology or the equivalent.
• Strong knowledge of IT infrastructure, software development, and cybersecurity best practices.
• Strong analytical, problem-solving and good vendor management skills.
• Good communication skills and able to communicate with the senior management team and business stakeholders.

Interested candidates may apply directly to Patrina Tan (Reg ID: R1103695), [email protected]

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimise IT service quality and compliance with organisational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organisation's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organisational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimisation and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyse data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

⠀

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, Operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.
• ITIL V4 certification is preferred.
  

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking an SAP Analytics Cloud (SAC) consultant to join our team. You will design, implement and deliver the functional and technical components of planning, budgeting and forecasting solutions using SAC Planning. This position is based in Singapore.

Responsibilities:

• Lead the design and solutioning of SAP Analytics Cloud (SAC) implementations in planning, forecasting, forecast adjustments and integrating generated forecasts with upstream processes, reports, and dashboards to support critical business KPIs
• Take charge of gathering, analysing, and modelling client data encompassing various areas such as customer data, financials, operational metrics, organizational structure, and access channels
• Utilize a diverse range of analytical tools and methodologies to derive both quantitative and qualitative business insights aimed at enhancing decision-making processes
• Interact with clients to understand the business requirements to conclude blueprint, configuration, testing, migration, support, and continuous enhancements
• Manage and lead the SAC projects to ensure timely delivery
• Build new management reports in SAP Analytics Cloud as required
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response
• Strong organizational skills and ability to multi-task in support of multiple projects at a time
• Communicates effectively with stakeholders and team members
• Builds a close working relationship with clients to enhance the image of the KPMG

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 8+ years of experience in a full cycle implementation as well as in support projects
• Candidate should have a strong functional and technical experience in Embedded SAC/BPC
• More than 2 end-to-end SAP implementation experience specialising in SAC/BPC
• Hands-on experience in business process design, requirement gathering, facilitating workshops and technical configurations in Business Planning, Business Budgeting, Business Forecasting and Consolidation Reporting
• Experience in rollout and supporting global template solutions for large companies
• Experience in functional lead role will be an added advantage
• Track record in implementing innovative solution in previous clients/companies
• Solid critical thinker with creative problem-solving skills and technical capabilities
• Good organizational skills and logic-based thinking process required
• Ability to work in a team environment, effectively interacting with others
• An excellent verbal and written communication skill in the English language and able to relate technical issues to business audience
• Self-motivated and can deliver results and meet timelines with minimal direct supervision
• Ability to effectively develop presentations and present ideas and proposals to all levels of management
• Excellent verbal/written communication, collaboration, analytical and presentation skills
• Must be results oriented, and demonstrate a good attitude – adaptability, flexibility, and resourcefulness
• This position requires the ability to work and communicate as part of a high-performance consulting team in a fast-paced environment

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

**Responsibilities:**

- Assist the sales team in achieving sales targets and goals.

- Negotiate contracts and close agreements to maximize profits.

- Handle customer inquiries and provide information about products/services.

- Assist in preparing sales reports and presentations.

**Qualifications and Skills:**

- no experience needed

- Fresh graduates and diploma holders are welcome

- Fluent in Chinese in order to liase with internal and external stakeholders

**Other Benefits:**

- Competitive basic salary.

- Flexible working arrangements to support your professional growth.

- Convenient location near Raffles Place MRT.

- Earn attractive sales commissions.

- Comprehensive medical benefits to maintain your well-being.

- 13th month bonus

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Seeking a Tech-savvy solution driven Network production engineer Level2. Be apart of a dynamic global team supporting one of the largest customer install base. Independently discover and partner with various teams, developing a strong understanding behind application interconnectivity.

Possess the ability to lead on technical triages working closely with application, systems, vendors. Restoring stability to customer services in the quickest time factoring risks and potential reoccurrences.

Responsibilities:

• Possess a high level of curiosity in the networking space
• Experience lead in driving customer service remediation / mitigation
• Event monitoring with state of the art tools and customization
• Validation post change window. Certify completion without impact
• Competent in collecting packet captures on complex problem and using it to isolate and identify potential root cause
• Participate in post incident review for high impacting network related issues. Assist in the follow-up and potential permanent fixes with the respective teams/vendors

Required Skills:

• Cisco routing and switching exposure and certification
• F5 Loadbalancer covering an understanding of irules
• Have a working exposure to Firewalls / Proxy / DNS
• Possess good logical and critical thinking skills
• Shift work, includes weekends

Desired Skills:

• Interests in automation and toll reduction
• Project leadership
• Background in network security

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.