Responsibilities

• Design and implement robust, scalable, and efficient trading architectures capable of high-frequency trading and handling a large volume of transactions.
• Ensure the architecture supports a range of trading activities, including order matching, margin trading, and derivatives.
• Evaluate and select appropriate technologies for building a high-performance trading platform, including databases, messaging systems, and caching mechanisms.
• Develop strategies to minimize latency, enhance order execution, and implement risk management tools and protocols to mitigate system failures.
• Incorporate robust security measures within the trading architecture to protect against cyber threats and ensure data integrity.
• Collaborate closely with the product management team to ensure the trading system's architecture meets business objectives and customer requirements.
• Integrate features for audit trails, reporting, and compliance checks into the trading system.

Requirements

• At least 5-10 years of relevant experience in working with large-scale and distributed systems, specifically with expertise in Java.
• Proven track record in leading the architectural design and development of large-scale, high-performance trading systems.
• In-depth knowledge of SpringMVC, MyBatis, Maven, Git, and Spring Boot.
• Expertise in middleware and distributed systems, with hands-on experience in Redis, RabbitMQ/Kafka, Zookeeper, etc.
• Proficient in architecting and optimizing high-traffic, distributed applications.
• Exceptional problem-solving skills, ability to lead complex technical discussions, and a proactive approach to decision-making.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Threat Prevention Engineer to support our client in Singapore which is a top global investment bank. This role will provide technical expertise and guidance within the Perimeter Security and Threat Prevention (network web proxy and malware detection technologies) domains through the delivery of consulting services for internal clients and projects. As part of the consulting function, the consulting engineer will ensure compliance with security standards, design principles and best practices.

Position Summary:

Threat Prevention Engineer will provide subject matter expertise and consulting to high-profile projects, services, and strategic initiatives to achieve targeted objectives and protect the firm. The individual must possess the ability to analyze and understand a variety of existing and evolving business requirements, interface with technology engagement teams and provide best in class Threat solutions that align to meet business and technology requirements.

Must be a strong engineering minded individual with polished collaboration, written, and communication skills and a proven track record interacting with various levels of management, clients, and technical team members in delivering Perimeter and Threat technical solutions

Key Responsibilities:

Primary responsibilities will be to provide technical consulting for Threat Prevention (Web Proxy) solutions, traffic analysis and transforming the business requirement into PAC file, proxy policy and/or firewall/load balancing policy design. In addition, the engineer will be participating those Threat Prevention infrastructure build, migrate and upgrade initiatives globally rollout each year. The candidate must be a good team player to interface with multiple stakeholders of the project teams and with the ability to manage multiple project engagement, work independently and manage multiple deadlines, priorities among a diverse set of applications and requirements.

Lastly, this engineer will also be a Level 3 point of escalation, technical support for complex change implementations and major incidents related to Threat Prevention domains.

Required Skills:

• At least 7+ years of hands-on experience with large scale, complex network/DMZ environments preferably in the banking and finance industry
• Strong technical knowledge and hands-on experience on network web proxy or Content Filtering including McAfee WebGateway
• Experience of proxy PAC file engineering, network firewall policy /NAT engineering, DLP and malware scanning, local & site load balancing technology is an advantage
• Strong expertise in networking and network security protocols including HTTP, HTTPS, SSH, FTP, Socks, PAC files, DNS, NTP, ANYCAST services, and others
• Experience reporting, searching and or dashboarding data in Splunk
• Advanced networking troubleshooting skills and incident triaging including taking and analyzing traffic packet captures, policy research, traffic logs and system log reviews
• Strong analytical, troubleshooting and problem-solving skills and ability to collaborate with other technical areas to define complex configuration designs
• Experienced in Incident support, including managing high severity/urgent incidents, incident triaging with other network teams and vendors
• Excellent customer facing communication skills for customer support and knowledge of ITIL best practices
• Must be able to communicate at different organizational levels including senior management to provide status updates, deliver requirements and report details at the correct level
• Willing to work some irregular hours based on the needs of project deployment window and the location of clients

Desired Skills:

• B.S. degree in Computer Science, Engineering, Business, or equivalent preferred with at least 7+ years of proven experience in Network Security or CyberSecurity environments
• Experience in Web Content filtering and Threat Prevention technologies such as Bluecoat Proxies, McAfee WebGateway proxies, F5 LTM, F5 SSLO, FireEye, Vontu, McAfee DLP, VMWare NSX defender or similar solutions is highly desired
• Knowledge of web connectivity and proxying technologies, WCCP/ITD, explicit or transparent proxy, reverse proxy
• Knowledge of authentication protocols such as LDAP, Kerberos, IWA, IWA-direct, SSO, Active Directory
• Ability to manage and manipulate large data sets, databases, and reports with high attention to details and data accuracy
• Experience with ITIL processes such as change management, request management and incident management is preferred
• At least one professional level certification in Web Content filtering technologies, Network Security or Networks such as CCNA Security, CCNP, BCCPA, BCCPP, CISSP, CISA, CCSP, CEH

Key Responsibilities:

• Manage full spectrum of Accounts Payable, Accounts Receivable, General Ledger accounting, and related matters.
• Oversee submission of tax declarations and ensure compliance with local tax regulations.
• Maintain up-to-date financial analysis and reporting.
• Organize and maintain office files, records, and documentation.
• Provide administrative support to the Financial Manager as needed.

Requirements:

• Bachelor’s degree in Accounting, Finance, or related field.
• 3+ years of relevant experience in accounting roles.
• Proficient in accounting software and MS Office Suite.
• Strong analytical skills with attention to detail.
• Excellent organizational and time management abilities.
• Ability to work independently and collaboratively in a team environment.
• Effective communication skills in English and Chinese preferred to deal Chinese content materials;

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career advancement and professional development within a dynamic and growing organization.

Position Summary
We are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while collaborating with cross-functional teams to optimize processes and resolve technical issues.

Key Responsibilities

• Maintain and manage the MDM system to ensure data integrity and accuracy.
• Monitor, troubleshoot, and enhance ETL processes and data pipelines to support real-time data publication.
• Collaborate with development teams to implement data-related projects using Java (Spring, Maven) and SQL.
• Perform unit testing and regression testing to ensure system reliability and accuracy.
• Work closely with stakeholders to identify and resolve technical challenges while providing consistent support.
• Document processes, workflows, and technical solutions for reference and knowledge sharing.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4 - 15 years of relavant experience, focusing on Java applications.
• Proficiency in SQL, with hands-on experience in Postgres and/or Oracle RDBMS.
• Strong programming skills with practical experience in Java, particularly with Spring and Maven frameworks.
• Experience in handling data-intensive projects and working with ETL tools and processes.
• Knowledge of testing methodologies, including unit testing and regression testing.
• Demonstrated ability to think analytically, solve complex problems, and learn new tools and technologies.
• Positive mindset with excellent collaboration and communication skills.

Preferred/Advantageous Skills

• Familiarity with DevOps tools, CI/CD pipelines, and version control systems like GitHub.
• Experience working in a Linux environment for application deployment and management.
• Knowledge or experience with AWS technologies, including cloud-based data solutions.
• Background in the financial or investment industry will be considered a significant advantage.

• Your main responsibility will be as a Warehouse/Store Assistant.
• You will assist the warehouse supervisor in moving and packing stock and keeping the warehouse clean and orderly.
• Assist in stock ins/outs and stock-takes.
• Perform warehouse receiving activities.
• Verify physical stock with system order and delivery document.
• Perform system GRN and other related system inventory actions.
• Coordinate the placement of received goods for incoming inspection.
• Perform stock counts and update stock cards Report missing or damaged items to the supervisor
• Report missing or damaged items to the supervisor
• Assist in bin-in/ other warehouse activities.
• Other miscellaneous ad-hoc tasks assigned

Endpoint Security Engineer - Cyber Threat.

Job Responsibilities:

• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Troubleshoot security policies that are not functioning as expected.
• Monitor and analyze security events and alerts, taking appropriate action to prevent security incidents.
• Develop and maintain security policies, procedures, and guidelines to ensure compliance with industry standards and best practices.
• Work with the incident response team to investigate and respond to security incidents, offering expertise on security controls and mitigation strategies.
• Document and maintain detailed records of security controls, configurations, and incidents, while preparing regular reports on the effectiveness of security controls.

Requirements:

• Degree in Computer Science, Information Technology, or related fields.
• Experience in cybersecurity with a focus on policy creation, monitoring, and incident response.
• Skilled in managing NDR, EDR, WAF, email security, and DLP policies.
• Strong understanding of Endpoint and Network security, Threat Detection, and incident response (IR)
• Proficiency in SIEM data querying and analysis.

Advantageous:

• Experience with scripting languages, particularly PowerShell or Python for automating security tasks and improving processes.
• Familiarity with cloud security principles and practices, including securing cloud environments and managing cloud-based security tools

Astek has an opening of Quality Engineer role for our projects in Singapore.

Responsibilities:

• Develop and maintain automated test cases, test plans, and test frameworks, ensuring alignment with evolving requirements and policy changes.
• Build, enhance, and manage the automated test framework and test environments.
• Execute testing on new features and document any defects identified.
• Conduct a variety of tests, including manual, functional, performance, and exploratory, while also supporting User Acceptance Testing (UAT).
• Assist in troubleshooting and resolving production issues.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of professional software quality testing experience, with hands-on automation expertise.
• Strong knowledge of testing methodologies, risk analysis, and test-driven development.
• Proficiency in Java or Kotlin, with Spring Boot knowledge a plus.
• Experience with automated testing frameworks like Cucumber, TestNG, Playwright, and performance tools like JMeter or LoadRunner.
• Familiarity with penetration testing tools such as ZAP, Burp Suite, and CheckMarx.
• Proven ability to work in SCRUM teams with excellent communication and collaboration skills.

Responsibility

• Understand the ERP product development process and assist in user requirement collection.

• Analyse customer development needs in the ERP system, and collaborate with developers and implementation consultants to ensure successful implementation.

• Prepare and maintain development solution documentation.

• Provide pre-sales support from a technical perspective, including product &technical solution proposals.

Requirements:

• Diploma or higher in a relevant field, preferably in Information Management, or a related discipline.

• Proficient in product planning and requirement analysis methods, tools, and skills.

• Familiarity with the ERP industry and products, especially in accounting.

• Strong business acumen, logical thinking, and analytical skills.

• Excellent communication skills in Mandarin and English, with the ability to interact effectively with Chinese counterparts.

• Capable of prioritizing tasks effectively during planning, design, and implementation phases.

please contact: [email protected]

Job Description

• Participate in the customization and localization development of Yonyou NC, NCC products, and cloud-based solutions for overseas clients.
• Develop application integration interfaces between systems.
• Design and develop back-end interfaces for web and mobile applications.
• Assist implementation consultants in requirements analysis and solution design, prepare related technical documentation, and support the implementation and delivery of relevant projects..

Relevant Experience and Training

• Diploma and above in a computing-related field.
• 2 years of work experience in Java development preferred.
• Familiar with code versioning tools such as Git.
• Knowledge of backend frameworks such as Spring Cloud, Spring Boot, Mybatis, etc
• Knowledge of Web html5, JavaScript, and mainstream front-end frameworks (ReactJS/VueJS).
• Knowledge of the basic mode of interaction between front-end and back-end (REST/SOAP).
• Knowledge of commonly used relational databases, such as Oracle, SQL Server, and MySql, and SQL optimization.
• Candidates with experience in developing or using the following systems will be a plus: ERP, CRM, POS, financial system, marketing system;
• Good communication skills and teamwork spirit.

• Assist in developing, implement, and maintain compliance policies, procedures, and governance structures.
• Ensure ongoing compliance monitoring and periodic audits to identify and address compliance issues.
• Assist in conducting risk assessments and recommend mitigation strategies for potential compliance issues.
• Maintain accurate and organized records of compliance-related activities and documentation.
• Assist in providing training and guidance to internal teams on compliance matters to foster a compliance-driven culture.
• Stay updated on regulatory changes and ensure timely updates to compliance policies and processes.
• Support internal teams during external audits or inspections by regulators.
• Collaborate with cross-functional teams to embed compliance across operations.
• Assist in setting up compliance processes and governance structures across brands.
• Handle any ad-hoc compliance-related tasks as required.
• 2–5 years of experience in a similar or related role.
• US exposure and legal background are a huge plus.

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a highly motivated and detail-oriented Capacity Planning/Automation Engineer to support our client’s Data Center team. This role will focus on ensuring the availability of sufficient materials for Hosting and Network Services, as well as developing automation solutions to streamline reporting processes. The ideal candidate will have a strong background in capacity planning, data analysis, and automation development.

Key Responsibilities:

Capacity Planning:

• Collaborate with vendors to forecast and ensure adequate supply of materials to support Hosting and Network Services operations.
• Monitor inventory levels, assess future needs, and mitigate risks of material shortages.
• Provide data-driven insights to improve forecasting accuracy and efficiency.

Automation Development:

• Design and implement automated solutions to enhance reporting efficiency and accuracy.
• Develop and maintain tools for generating critical reports, such as:
• Work Queue Status Reports
• Capacity Reports
• Identify opportunities to optimize manual workflows through automation and propose actionable solutions.

Reporting and Analytics:

• Generate regular and ad hoc reports to support operational decision-making.
• Analyze trends and metrics to improve operational performance and capacity planning processes.

Collaboration:

• Work closely with the Hiring Manager and cross-functional teams to align capacity planning with business goals.
• Partner with vendors, Hosting, and Network Services teams to ensure seamless operations and proactive planning.

Qualifications:

• At least 1-2 years of proven experience in capacity planning, inventory management, or a similar role.
• Experience and knowledge with IT infrastructure and data center operations
• Experience in automation / scripting (e.g., Python, PowerShell, VBA, or other tools).
• Proficiency in data analysis tools and reporting platforms will be a plus.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS & Microsoft M365 is required
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work in 1 month or less notice

Astek has an opening of Java Developer role for our projects in Singapore.

Responsibilities:

• Analyze, design, develop, test, document, and maintain IT systems or applications.
• Provide support for application maintenance by investigating and resolving reported issues.
• Review enhancement requests and prepare program modification or update specifications.
• Ensure system documentation is accurate and up-to-date.
• Manage various phases of the SDLC and contribute to system reviews with Project Leads or Managers.
• Understand service interdependencies (application, system, and database) to identify and address inefficiencies.
• Design and document system architecture, recommend appropriate tools/technologies, and secure user approvals on specifications.
• Utilize development tools to improve application development efficiency.
• Develop test cases, perform System Integration Testing (SIT), conduct performance tuning, and ensure systems meet SLA requirements.
• Deploy systems into production and provide post-implementation support.
• Offer technical mentorship and guidance to junior team members.
• Stay updated on advancements in technology, emerging standards, and new solutions relevant to system development.
• Undertake additional tasks as assigned.

Technical Skills:

• Programming: Java, Java EE, Spring, EJB, Hibernate
• Front-end Frameworks: ReactJS, Struts, JSF, iBatis
• Application Servers: WebLogic, JBoss, Apache Tomcat, ESB
• Databases: Oracle DB, SQL, PL/SQL
• Middleware & Integration Tools: LDAP, MQ Series
• Testing: SIT, UAT
• Strong experience in developing Java EE web applications and Java UI frameworks.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Strong experience in developing Java EE web applications and Java UI frameworks.
• Certifications in Java, Java EE, or related technologies are a plus.
• Some experience in IT project leadership is advantageous.

About us：

Laipic Technology and Culture Pte Ltd. goal is to build a comprehensive AI ecosystem, providing one-stop services, leading the future of content creation technology, and promoting innovation in the digital age. InnAIO is headquartered in Singapore, with branches in Hong Kong, Shenzhen, Shanghai, Thailand, and Malaysia. We are dedicated to deepening AI technology and creating an intelligent digital human video creation platform. Vision: To be a leading creative force in the digital world. Mission: Empower global IPs with AI for digital dissemination. Values: Courage, Integrity, Innovation, and Attention to Detail.

The Role:

• Strategic - work with senior management to design and deliver the strategic business plan, including revenue and profit growth, customer strategy and business mix

• Market Study - assume macro-level account management responsibilities for key accounts and perform micro-level personal business development as necessary. Coordinate with partner companies to maintain, create and develop client relationships and be able to "ongoing into potential market'

• Professionally and culturally savvy with ASEAN countries and Singapore, Provide guidance and ensure compliance of Business

Experience and Qualifications:

• Regular higher education in any field; or relevant

• At least 8 years working experience related with AI industry

• More than 8 years of originating, analyzing, and managing opportunities in various stages from early,

• Deep knowledge in digital payment and AI industry operation

Job Description:

• Conduct marketing research and data analysis to expand and nurture the leads pool. Convert leads into sales opportunities.
• Perform outbound cold-calling to introduce Yonyou’s products/services to clients over the phone.
• Explore and identify new potential leads via various channels. Demonstrates professionally with potential customers via phone, email, conferencing, webinars, and face-to-face, to discover their business needs and develop a positive business relationship.
• Understand customer needs and present tailored Yonyou ERP solutions.
• Collaborate with presales and internal teams to deliver customer-centric solutions.
• Foster strong client relationships and ensure customer satisfaction.
• Report sales performance and contribute to business strategy planning.

Required Experience

• Graduate in Marketing, Information Technology, Business Administration,and Accountancy.
• Prior experience related to Cloud Solutions, Business background (accounting/finance/supply chain/manufacturing), and experience in ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be advantageous.
• Experience in B-to-B sales in ERP or IT solutions will be an advantage.
• Passionate, self-motivated, good team player, and responsible.
• Excellent communication, presentation, networking, and negotiation skills.
• Experience in prospecting, lead generation, and sales management will be a plus, and business analytical skills are preferred.
• Competent IT skills with a working knowledge of Microsoft Office, google programs, and social networking tools.
• Proficiency in both Mandarin and English to liaise with Mandarin-speaking customers.
• Be able to go on business trips in the SEA
• Good command of English and Chinese to communicate and present with customers.

Job Descriptions:

● Collect and analyze clients requirements.

● Work in teams to design, test and develop localization and customization of Yonyou ERP and Cloud solutions.

● Plan and manage developing resources and schedule including system configuration, integration testing.

● Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

● Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

● Solve technical problems during project delivery.

● Document all engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.

● Receive training about Yonyou ERP products, industry, and project management.

● Provide pre-sales support from technical perspective, including product &technical solution proposal.

Requirements:

● 3 years of experience in Business applications and cloud solutions, ERP experience

● Graduated in Information Technology, Engineering, and supply chain management.

● Account, Supply Chain Management business knowledge or experience preferred.

● Preferably familiar with SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.

● Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue

● Excellent problem-solving and analytical skills and good verbal and written communication skills.

● A team contributor who can learn extremely fast, perform under pressure and excel in a fast-paced environment.

● Fluency in both English and Mandarin is required to liaise with English and Mandarin-speaking associates.

● Will be based in Singapore and travel for overseas projects in Southeast Asia

What you get
*Gain In-depth knowledge of enterprise-level software in Accounting system;

*Enhance problem-solving, project management and analytical skills

*Gain insights into accounting-specific practices across SEA in MNCs and SMEs.

Job Descriptions:

● Collect and analyze clients requirements.

● Work in teams to design, test and develop localization and customization of Yonyou ERP and Cloud solutions.

● Plan and manage developing resources and schedule including system configuration, integration testing.

● Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

● Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

● Solve technical problems during project delivery.

● Document all engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.

● Receive training about Yonyou ERP products, industry, and project management.

● Provide pre-sales support from technical perspective, including product &technical solution proposal.

Requirements:

● 2 years of experience in Business applications and cloud solutions, ERP experience

● Graduated in Accounting, Business Administration and Finance.

● Preferably familiar with SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.

● Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue

● Excellent problem-solving and analytical skills and good verbal and written communication skills.

● Fluency in both English and Mandarin is required to liaise with English and Mandarin-speaking associates.

● Will be based in Singapore and travel for overseas projects in Southeast Asia

Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Responsibility

Provide engineering support in coordination of sales efforts with PTC account managers and PTC partners for strategic sales efforts, including:

· Engage with customers to understand their requirements and pain points.

· Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.

· Present PTC solutions to different levels of an organization, from executives to technical staff, with the ability to alter the presentation style based on the audience present.

· Use demonstration environments that have been personally configured to ensure the customer can see themselves at the center of the demonstration.

· Translate technical capabilities and map these to values propositions that resonate with customers’ pain points.

· Respond to RFIs/RFPs in a concise, well thought out manner.

· Understand sales methodologies (e.g., MEDDICC, Command of the Message) to be able to support the sales team in the execution of the sales lifecycle, particularly in early sales qualification/prove stages.

· Become a trusted partner what works alongside the sales team.

· Collaborate with local and global PTC teams to ensure that best practices, use cases, market information, etc. are shared and leveraged.

· Act as the opportunity team leader to coordinate the engagement of global technical resources on local opportunities.

· Act as a thought leader for Digital Transformation for manufacturing companies in sales/marketing activities, conferences, seminars, industry events, etc.

Drive successful adoption and expansion of PTC solutions:

· Work closely with customers IT teams to ensure successful deployment and implementation.

· Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

Skill Set

· Possess comprehensive engineering & discrete manufacturing process knowledge.

· Demonstrate a proven track record of presales engineering and/or implementation of complex software solutions.

· Experience with PTC products is a plus (specifically Windchill and Creo), or experience with similar solutions.

· Proficient in PLM and related technologies.

· Ability to understand technical configurations and customizations.

· Being able to build a wide network of internal peers and coordinate input from these peers to deliver complex solutions.

· Curiosity outside of your core expertise.

· Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses.

· Able to prioritise and manage conflicting project schedules.

· Able to work independently and ensure that deadlines/expectations are met.

· Willing to challenge the status quo to help drive for better outcomes.

· Good business sense and communication skills.

· A positive attitude.

· Negotiation skills.

· Excellent working-level business English, both oral and written.

· Experience in managing other people, specifically technical teams, a big advantage.

Roles & Responsibilities:

We are seeking a dynamic Digital Marketing Executive with a passion for creative campaigns in the finance sector. You will play a central role in shaping our digital marketing strategies, focusing on captivating content that resonates with our audience.

Responsibilities:

• Craft compelling copy for different formats, ensuring it aligns with our brand voice and effectively communicates key messages.

• Collaborate with creative teams to produce high-quality content, including articles, blog posts, social media updates, and promotional materials.

• Develop and maintain a content calendar to plan and organize email campaigns in advance.

• Develop and execute innovative YouTube campaigns targeting the finance audience, crafting engaging content tailored for the platform.

• Manage and optimize digital advertising campaigns to align with performance objectives and finance-focused messaging.

• Implement SEO best practices to enhance content visibility and engagement across search engines and social media.

• Create effective media buying strategies and negotiate ad space with media outlets.

• Participate in media planning to identify target audiences and craft impactful campaigns.

• Utilize YouTube Analytics to track, analyse, and report on campaign performance, making data-driven optimizations.

• Manage budgets effectively to ensure efficient allocation of resources and maximize ROI for digital campaigns.

• Conduct market research to identify trends and insights that inform content strategy and audience targeting.

Qualifications:

• Bachelor’s degree in digital marketing or relevant qualifications.

Experience/Skills:

• 3 to 5 years of experience in digital marketing, with a focus on copywriting and content creation, and youtube marketing.

• Creative mindset with a talent for generating innovative marketing ideas tailored to the finance audience.

• Proven track record of creating engaging and effective digital content.

• Excellent communication skills and a collaborative approach to working with cross-functional teams.

• Strong project and time management abilities, with the capability to prioritize and meet deadlines in a fast-paced environment.

• Familiarity with trading in stocks is a plus.

Job Summary: The Java Development Manager is a leadership role responsible for overseeing and managing a team of Java developers and the software development process. This role plays a critical role in ensuring the successful design, development, testing, and delivery of Java-based applications and systems, while also collaborating with stakeholders to align development efforts with business objectives.

Key Responsibilities:

1. Team Leadership:Recruit, train, mentor, and manage a team of Java developers.
Foster a collaborative and high-performance work environment.

2. Project Management:Lead the planning and execution of Java development projects.
Define project scope, objectives, and deliverables.
Develop project schedules, allocate resources, and track progress.

3. Architecture and Design:Collaborate with the development team to define system architecture and design for Java applications.
Ensure that software solutions are scalable, maintainable, and meet quality standards.

4. Development and Coding:Oversee and participate in Java application development, including coding, debugging, and unit testing.
Ensure adherence to coding standards and best practices.

5. Quality Assurance:Implement quality assurance processes to ensure that Java applications meet defined requirements and quality standards.
Manage testing efforts and address issues and defects.

6. Technical Guidance:Provide technical guidance and support to the development team, assisting with complex technical issues.
Stay updated on Java technology trends and advancements.

7. Stakeholder Communication:Collaborate with product managers, business analysts, and other stakeholders to understand project requirements.
Communicate project status, challenges, and progress to executive management and project stakeholders.

8. Risk Management:Identify potential risks and challenges in development projects and develop mitigation strategies.
Address and resolve issues that may impact project timelines and objectives.

9. Code Review and Documentation:Conduct code reviews to ensure code quality, performance, and adherence to best practices.
Maintain comprehensive documentation of development processes and codebase.

10. Release and Deployment:Manage the release and deployment process, ensuring a smooth transition of applications from development to production environments.

Requirements:

1. Education: A bachelor's degree in computer science, software engineering, or a related field is typically required. A master's degree or relevant certifications (e.g., Oracle Certified Professional, Java SE Programmer) may be preferred.

2. Experience: A minimum of 5-7 years of experience in Java software development, with at least 2-3 years in a management or leadership role, is typically required.

3. Java Expertise: Strong proficiency in Java development and related technologies. In-depth knowledge of Java frameworks and libraries.

4. Leadership Skills: Strong leadership and team management skills to lead and motivate a Java development team.

5. Project Management: Proficiency in project management methodologies, tools, and techniques for successful project delivery.

6. Communication: Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and make strategic decisions.

8. Quality Assurance: Knowledge of software testing and quality assurance best practices.

9. Risk Management: Understanding of risk assessment and mitigation strategies in software development projects.

10. Agile Methodologies: Familiarity with agile development methodologies (e.g., Scrum, Kanban) is a plus.

The Java Development Manager is crucial in ensuring the successful development and delivery of Java-based software applications. They are responsible for team leadership, project management, and technical guidance to ensure that the software meets quality standards, aligns with business objectives, and remains competitive in the marketplace.

Capacity Planning Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Capacity Planning Engineer to forecast sufficient vendor resources for Hosting and Network Services partners.

Responsibilities:

- Develop automation for reporting needs.

- Responsible to Work Queue status reporting and Capacity Reporting

Requirements:

- Proficient in Capacity Planning

- Familiar with report automation

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Responsibility

Provide engineering support in coordination of sales efforts with PTC account managers and PTC partners for strategic sales efforts, including:

· Engage with customers to understand their requirements and pain points.

· Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.

· Present PTC solutions to different levels of an organization, from executives to technical staff, with the ability to alter the presentation style based on the audience present.

· Use demonstration environments that have been personally configured to ensure the customer can see themselves at the center of the demonstration.

· Translate technical capabilities and map these to values propositions that resonate with customers’ pain points.

· Respond to RFIs/RFPs in a concise, well thought out manner.

· Understand sales methodologies (e.g., MEDDICC, Command of the Message) to be able to support the sales team in the execution of the sales lifecycle, particularly in early sales qualification/prove stages.

· Become a trusted partner what works alongside the sales team.

· Collaborate with local and global PTC teams to ensure that best practices, use cases, market information, etc. are shared and leveraged.

· Act as the opportunity team leader to coordinate the engagement of global technical resources on local opportunities.

· Act as a thought leader for Digital Transformation for manufacturing companies in sales/marketing activities, conferences, seminars, industry events, etc.

Drive successful adoption and expansion of PTC solutions:

· Work closely with customers IT teams to ensure successful deployment and implementation.

· Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

Skill Set

· Possess comprehensive engineering & discrete manufacturing process knowledge.

· Demonstrate a proven track record of presales engineering and/or implementation of complex software solutions.

· Experience with PTC products is a plus (specifically Windchill and Creo), or experience with similar solutions.

· Proficient in PLM and related technologies.

· Ability to understand technical configurations and customizations.

· Being able to build a wide network of internal peers and coordinate input from these peers to deliver complex solutions.

· Curiosity outside of your core expertise.

· Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses.

· Able to prioritise and manage conflicting project schedules.

· Able to work independently and ensure that deadlines/expectations are met.

· Willing to challenge the status quo to help drive for better outcomes.

· Good business sense and communication skills.

· A positive attitude.

· Negotiation skills.

· Excellent working-level business English, both oral and written.

Experience in managing other people, specifically technical teams, a big advantage