Job Overview:

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital space.

Key Responsibilities:

• Lead the development roadmap for our LLM Chatbot and AI-driven trading products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively.
• Lead Agile development processes, including sprint planning, backlog grooming, daily stand-ups.
• Lead the Digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Work closely with cross-functional teams and stakeholders prioritize features, allocate resources, and drive digital product development.
• Develop detailed digital product requirements and specifications, including user stories, wireframes, and prototypes.
• Define and track key digital product performance indicators (KPIs) to measure product success and iterate based on user feedback and data insights

Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, or related field; MBA or advanced degree is a plus.
• Proven track record of successful digital product management, with 2 to 5 years of experience in a similar role.
• Strong understanding of digital product development methodologies, such as Agile or Scrum.
• Possess proficient knowledge of project management, collaboration, and design tools, such as Jira, Confluence, and Figma
• Excellent analytical skills, with the ability to analyse user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Proficiency in project management tools and digital product management software.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interests in LLM and AI will be advantageous but not a must.

Responsibilities

• Work closely with team members (developers, product manager, customer support, and partners) to develop, test and deliver high quality products.
• Prevent, collect, analyze and track product defects.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Manage project dependencies and risk mitigation.

Minimum Qualifications

• 5+ years​ experience in automation testing development.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Experience in testing Webservice/Restful APIs and have a certain understanding of commonly used databases like MySQL.
• Good programming skills, hands on with at least one of the following languages: Java, Javascript, Python.
• Solid analytical and trouble-shooting skills.
• Good understanding of Agile/Scrum development methodologies as well as using collaboration tools, such as Jira, Trello, Slack, etc.
• Excellent interpersonal coordination and communication skills.
• Self-motivated, able to work independently as well as work as a team.
• Good exposure in a distributed/remote working environment.
• Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.

Preferred Qualifications

• Experience on performance testing is a plus.
• Experience with automation build up.
• Skilled use of at least one source code management tool: SVN, Git, etc.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.

Project Description:Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities:

• Treasury application BAU 24*7 support:
• L1 & L2 application technical and functional support in production treasury application support environment
• Monitoring and issue resolution of Online trade booking applications
• Resolving technical services related issues, environment management and EOD batch support in morning or night or weekend shifts
• Managing and regular interaction with the application end users and stakeholders management

Mandatory Skills Description:

• 5+ years of experience in production application support environment
• Control M experience
• Production support of Java/Microservices application
• Experience in providing L1 & L2 application technical and functional support
• Excellent team collaboration
• Excellent written and verbal communication skills
• Strong stakeholder management
• Flexible in working in shift timings and over weekends

Nice-to-Have Skills Description:

• Capital markets / investment banking domain
• Treasury application support experience, e.g. FO trading application (Murex/ Bloomberg/ DealHub/ MarkitWire/ FXcore)
• Good knowledge on Linux/Unix and scripting (Shell/Python/etc)
• Good knowledge on SQL and PL/SQL
• System backup's w.r.t UNIX and Database

• Overall 5 Years of expereince in Tivoli Workload Scheduler (TWS), Jira and ServiceNow.
• Good handson knowledge in Batch Technologies. Tool: TWS Tivoli Workload Scheduler [Version: 8.6 above]
• Good hands-on experience in creating scheduling SAP, UNIX, LINUX, and WINDOWS jobs.
• Good hands on in administering TDWC TWS applications (Installation, Upgrade, uninstallation Troubleshooting)
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Capable of handling P1 incidents engage the right stakeholders for the fix.
• Knowledge in Dynamic agents concepts and configurations.
• Knowledge in Event rule management troubleshooting.
• Should be flexible to work in any shifts depending on the project requirements
• Starting and stopping system tasks, monitoring the system consoles for unusual conditions, and working with the system programming and production control staff to ensure the health and normal operation of the systems
• Expertise & knowledge to perform IPL and knowledge of HMC operations
• Experienced to support Production/LIVE environment in 24x7 support model

• Overall 5-8 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required
• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto
• Experience as a Security Incident Responder or SOC analyst/manager
• Hands on experience in Symantec Endpoint Protection Manager.
• Good in SEP configuration and troubleshooting endpoints.
• Good in SEPM policies configuration SEPM up gradation from old 11.x to 12.x new version.
• Generating AV Compliance Report.
• Threat log analysis and event Monitoring Certificate Management L2/L3 Venafi Trust Platform.
• Sharing reports with stakeholders/clients Endpoint Security L2/L3 Symantec Endpoint Protection.
• Hands-on to Manage Windows Defender ATP capabilities.
• Good knowledge in XDR .
• Should have expertise knowledge on ADR, SCCM configuration, WSUS configuration and AAD configuration.
• To manage AV policy, ASR policy, EDR policy and Firewall policy.
• Hands-on to manage Co-managed devices from console.
• Knowledge to Query Advanced hunting and to create Custom detection rules.
• Knowledge on Next gen Antivirus, EDR, Device Control.
• Knowledge on Threat hunting & Intel, Malware search & analysis.
• Knowledge on Managing and protecting identities in Azure AD.

Astek has an opening of a Data Management Analyst role.

• Conduct data analysis to identify inconsistencies, trends, and areas for data improvement in a financial services environment.
• Lead and manage data reconciliation and quality checks, ensuring the integrity of financial data by implementing, monitoring, and troubleshooting data processes.
• Handle data issue management, ensuring timely resolution and minimizing the impact on business operations.
• Utilize Oracle PL/SQL to manage, query, and analyze large datasets related to financial data.
• Perform User Acceptance Testing (UAT) for financial data-related applications, ensuring that the system is functioning as required and meeting the specified business needs.
• Monitor and manage Service Level Agreements (SLA), responding to queries from internal stakeholders and end-users in a timely manner.
• Provide comprehensive documentation support for both technical and functional specifications, including data models, data mappings, and process flows.
• Leverage investment data domain knowledge to ensure proper data management practices are followed in line with industry standards.
• Apply strong problem-solving and logical thinking to resolve data challenges and drive continuous improvement in data management processes.

Qualifications and Requirements:

• CAT-1 cleared/eligible candidate is required for this role (Only Singapore Citizen allowed)
• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field.
• Minimum 4 years of relavant experience
• Proven experience in data management in financial services firm is a must.
• Experience in data reconciliation, data quality checks, and issue management specific to financial data.
• Proficiency in Oracle PL/SQL for querying, reporting, and managing financial datasets.
• Extensive experience with UAT processes for financial applications and data systems.
• Solid understanding of investment data domain knowledge, including financial instruments, transactions, and reporting practices.
• Strong ability to manage SLAs and respond to inquiries from stakeholders and users in a timely and professional manner.
• Excellent problem-solving abilities, with an emphasis on logical thinking and attention to detail.
• Strong written and verbal communication skills for clear documentation and reporting.

Job Description & Summary

A career in Technology within the Risk & Quality function will provide you with the opportunity to provide internal support to our core business functions and the digital teams across all lines of services in PwC.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks when developing and delivering technology solutions for the firm and its clients.

Responsibilities

• Provide sound advice to PwC professionals (across Assurance, Tax, Advisory and Internal Firm Services practices), seeking Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Support the planning, designing and implementation of risk management processes
• Assist with technology risk assessments review
• Provide support, education and training to staff to build technology risk awareness within the organisation
• Prepare monthly reports and statistics for internal reporting
• Where appropriate, you will also be offered opportunities to work with various support functions, other Lines of Service and with the regional Risk & Quality teams

Preferred Knowledge/Skills:

• At least 3 years of experience within PwC, another accounting firm or relevant industry is preferred
• Excellent project management skills
• Possesses a high level of accuracy and attention to detail
• Strong analytical & problem-solving skills
• Possesses a strong people oriented attitude
• Has the confidence and maturity to deal with all levels of staff
• Be able to report findings in an appropriate way for different audiences
• Has the willingness to learn and deliver timely and quality results to internal clients
• Is an excellent team player
• Past experience with technology risk management, general risk management or technology contract review will be preferred, but not mandatory

Language requirement:

Fluency in both spoken and written English.

Job Description

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system (Win 11 and Mac OS) and standard desktop applications (MS 365 and etc.)
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users including 7x24 on-call support
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirements

• 2-3 years of deskside support experience (MNC support experience and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• Fluent English in both writing and speaking
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required

About the job

Company Description

Explore the future of communication and finance with Vama – a cutting-edge app that integrates instant messaging and secure payments, incorporating the latest Fintech technology.

Role Description

This is a full-time on-site role for a Software Quality Assurance Engineer at Vama in Singapore. The Software Quality Assurance Engineer will be responsible for software quality, quality assurance, software development, manual testing, and ensuring the highest quality of software across mobile (iOS and Android), desktop (React Electron), and cloud platforms (GCP). You will work closely with development teams to create and execute test plans, identify bugs, and ensure a seamless user experience.

Key Responsibilities:

• Designed, developed, and executed detailed manual test plans, test cases, and test scripts for iOS, Android, and React Electron desktop applications.
• Perform functional, regression, and exploratory testing to identify defects and ensure product stability and performance.
• Collaborate with cross-functional teams, including developers, product managers, and designers, to understand product functionality and requirements.
• Participate in test planning, estimation, and coordination of testing activities within an Agile development environment.
• Identify, document, and track bugs using QASE or similar test management tools.
• Verify bug fixes and ensure they meet the required specifications.
• Integrate testing processes with continuous integration pipelines (CircleCI) for improved development workflows.
• Ensure proper documentation of testing results and provide feedback for product improvements.
• Test cloud-based applications hosted on Google Cloud Platform (GCP), ensuring scalability and performance requirements are met.

Requirements:

• Experience in Manual Testing: Proven experience in manual testing across web, mobile (iOS/Android), and desktop (React Electron) applications.
• GCP Expertise: Strong knowledge of Google Cloud Platform (GCP) and testing cloud-based applications.
• Mobile Testing: Experience in testing mobile applications on iOS and Android platforms.
• Desktop Testing: Experience with desktop applications, particularly React Electron.
• Test Management Tools: Proficiency with QASE or similar test management platforms for documenting and managing test cases.
• Continuous Integration Tools: Hands-on experience with CircleCI or other CI/CD tools.
• Strong Analytical Skills: Ability to analyse complex systems, debug issues, and provide detailed reports.
• Attention to Detail: A meticulous approach to testing to ensure all edge cases are covered.
• Collaboration: Strong communication skills and ability to work in a team-oriented environment.

Qualifications

• Software Quality, Quality Assurance, and Software Quality Assurance skills.
• Experience in Manual Testing and Software Development.
• Strong analytical and problem-solving abilities.
• Knowledge of testing methodologies and tools.
• Effective communication and collaboration skills.
• Attention to detail and accuracy.
• Bachelor's degree in Computer Science or related field.
• Certifications in quality assurance are a plus.

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

Project Description:Our Customer is a Leading bank headquartered in Singapore implementing a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence across streams including: new product initiatives, new entity roll-outs and regulatory compliances.
The project you will be working on is a multi-year initiative looking to implement market-risk FRTB IMA for the customer by 2025.
This project is a great opportunity for the successful candidate to gain or extend in-depth knowledge on FRTB IMA and/or Murex market risk implementation.

Responsibilities:

• Manage and analyse business requirements into a solution design, managing user requirements workshops and formulation of an overall solution design, modelling transactions through the system to ensure that the business requirements are met.
• Hands-on Techno-Functional role to analysis and propose solutions for business issues, process changes and functional requirements.
• Work with different technology teams across infrastructure, and other divisions to deliver system solutions for the business.
• Collaborate with stakeholders on their priorities, needs as well as system improvements.
• Build a strong relationship and manage expectations with users and stake holders.

Mandatory Skills Description:

• We are looking for a System Analyst with Market risk experience, who can drive our project activities to completion
• Experience working in the financial industry with relevant experience in business analysis or in core Market Risk module and project implementation
• Candidate must have thorough understanding of regulation on "Minimum requirement of Market Risk capital charge"
• Murex experience or at least technical skills is a must
• Ability to drive and lead a team of SA's
• Strong ownership and accountability
• Strong team player with excellent communication & inter-personal skills.
• Strong problem solver who can question and understand proposed solutions and business drivers.
• Strong organizational and leadership skills
• Able to negotiate and influence stakeholders through knowledge of Market Risk subject matter

Nice-to-Have Skills Description:

• Previous experience in FRTB IMA / FRTB SA
• Previous experience on implementing Fundamental Review of Trading Book (FRTB SA and IMA) SIMM(Standard Initial Margining Model), xVA is preferred
• Margining, collateral or related credit risk methodologies
• Experience in managing and delivery of trading platforms for Treasury products on a global scale, integrated within the organizations treasury product systems

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offerings, addressing key areas for growth:

https://www.luxoft.com/automotive/

Currently we are looking for a Strategic Management director, who will be responsible for all key front-end related activities of Automotive Line of Business (LOB) including people management, business development and strategic account management in Asia region.

Responsibilities

Build and lead the Account and Sales organization and expand the customer portfolio to meet the company’s strategic growth targets in Asia region

Acquire new customer business, develop and execute new approaches and opportunities for expanding customer base

Lead the client acquisition process and work closely with the respective delivery units to drive the RFI/RFP process

Leverage existing service offerings and relationships to expand Automotive practice into new accounts

Initiate and oversee partnerships with potential technology and channel partners

Be accountable for operational/financial metrics and overall business results of the front-end

organization: target setting, annual budget planning for ALOB sales and accont management organization, resource planning, risk assessment etc.

Cultivate cross-functional communication with the delivery organizations/BUs/horizontal

technology practices

Participate in relevant industry events and professional associations

Job Requirements

Education: A degree in Computer Science / Electronics / Mechanical or Electrical (MBA is a plus)

Good understanding of Automotive industry ecosystem and having a good Automotive network in Asia region

Working knowledge of modern Automotive technologies and ability to bring in tech thought leadership

Experience of selling services, solutions and consultancy to OEM-s, TIER1-s and technology

companies with focus on Digital Cockpit, ADAS/AD, Connected Mobility

Ability to build and maintain executive-level client relationships in complex hierarchical corporate environment

• Experience of working in multi-cultural international environment

• Articulate, excellent presentation and communication skills as well as strong influencing and

negotiation skills to drive results

Project Description:Our Customer is a Leading bank in Australia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Excelian.

We are looking for talented and ambitious people. The roles are in the respective Functional, Test Management, Development, Test Support, Environment Management and Release teams. These units will collectively undertake scoping, design, building, testing and implementation phases to deliver the variety program milestones.

Looking for an experienced technical business analyst for the core Treasury IT team to delivery projects for the bank's treasury division for the business with focus on Commodities, FX, MM products.

Responsibilities:

• The Senior Technical Business Analyst role looks after the business engagement, functional requirements, solution design, and some system configuration for delivery of the migration projects.
• The role will require engagement with relevant business stakeholders for the initiatives in the approved scope and then work closely with the delivery team as well as relevant Technology partners, to ensure timeliness and quality of the delivery.
• The role is hence expected to have excellent Business Analysis abilities, as well as the ability to project manage small to medium initiatives. This will involve leading implementation of regional roll outs in parallel with other sub-streams.
• The role requires engagement with risk, compliance and assurance teams and ensure that special consideration is given to local compliance requirements.
• The role would include an element of solution design and technical configuration of the Murex 3.1 platform in cooperation with relevant technical teams. Hands-on work on the application would be required.

Mandatory Skills Description:

• 8+ Years of relevant Murex (and/or other Primary Trading System) Front Office experience
• Good/Expert knowledge of at least IRD, FI, CRD, Commodities and/or FXMM (Risk and Pricing) implementation on Murex.
• Experienced in dealing with Risk, Product Control or Front Office stakeholders in Markets or Treasury divisions
• Good knowledge of how to analyze P&L and sensitivity issues within Murex
• Good hands-on knowledge of FO configuration: instruments, generators, curves, market data , market conventions, etc
• Good understanding of FO modules: Simulation screens, Simulation Viewer, eTradepad, P&L notepad, market operations, etc

Nice-to-Have Skills Description:

• Experience on pretrade and etradepad are highly regarded.
• Experience on MReport / Datamart, postTrade workflows, and interfaces is nice to have.

Project Description:As a Senior MxML Developer, you will play a critical role in designing, developing, and enhancing Murex XML (MxML) workflows, focusing on post-trade and pre-trade workflows in the financial markets. You will collaborate with cross-functional teams, including business analysts, technical consultants, and clients, to ensure robust and scalable solutions are delivered, meeting the evolving needs of the financial institutions.

Responsibilities:

- Design, develop, and implement MxML workflows, ensuring high performance and scalability.
- Collaborate with business stakeholders to gather requirements, provide technical insights, and translate them into effective Murex solutions.
- Lead the end-to-end lifecycle of the development, including configuration, integration, testing, and deployment of MxML workflows.
- Optimize MxML scripts for efficient performance and maintainability.
- Provide technical leadership in debugging complex issues in the MxML interface and collaborating with relevant teams to ensure resolutions are achieved promptly.
- Work closely with clients to support Murex environments, troubleshoot issues, and provide strategic solutions.
- Mentor junior team members, helping them to grow technically and professionally.
- Ensure compliance with the best practices and standards in the development and deployment of MxML components.

Mandatory Skills Description:

- Minimum 10 years of experience in Murex with a strong focus on MxML development.
- Extensive knowledge and hands-on experience in developing and maintaining MxML workflows (post-trade and pre-trade).
- Strong understanding of the Murex architecture and modules such as Murex DataMart, Murex Integration, and MxML Exchange.
- Experience in working with various Murex interfaces, integration with upstream and downstream systems, and ensuring robust data flows.
- Proficiency in Murex 3.x platform, with experience in SWIFT, FpML, and other messaging protocols.
- Excellent troubleshooting skills with the ability to debug and solve complex technical issues in Murex environments.
- Strong communication and client-facing skills, with the ability to gather and clarify requirements and provide solutions.

Nice-to-Have Skills Description:

- Knowledge of financial products and markets, particularly in the areas of FX, Rates, and Commodities.
- Experience with Oracle/Sybase databases and UNIX environments for troubleshooting and performance tuning.
- Familiarity with regulatory reporting workflows within Murex.
- Experience working in an Agile/Scrum environment.
- Murex certification or relevant Murex training.
- Exposure to Murex upgrade projects or large-scale Murex implementations.

Project Description:DXC-Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking, asset management, corporate treasury and insurance.
Whether you possess a background in finance, technology or Mathematics, your experience in the capital markets industry would be of high interest to us.

Responsibilities:

- Development and L3 Support in Murex MxML workflows (mostly) and Datamart Reporting
- Build new up / down stream integration(s)
- Convert existing integration point with Murex version change
- Development of MxML (Workflows, Exchange)
- XSL / Transformation
- Scripting (bsh, ksh, ...etc.)
- Build new reports/extractions/reconciliations
- Assist existing support group(s) in resolving integration related request or issues
- Contribute to overall solutions as per project deliverables
- Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
- Liaise with technical team(s) -- when needed -- to resolve environment related issues and necessary enhancements in preparation for cloud deployment
- Analyze, formulate, proposed, develop and/or contribute to overall solutions as per project deliverables
- Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)

1. Hands on experience with Murex MxML Exchange development
2. Knowledge of pre trade framework along with MSL scripting language
3. Dev experience with Datamart reporting
4. Programming languages- Java/Javascript/Shell scripting/Python/Database developement
5. Integration experience with Markitwire (a plus)

Mandatory Skills Description:

- 8 to 10 years of Murex Integration (MxML/pre and post-trade workflows) support experience
- Advanced SQL development experience
- Rigorous attention to detail

Nice-to-Have Skills Description:

- Programming languages (Python/Java/JavaScript)
- Shell Scripting (unix)
- CICD

Project Description:Bank has decided to leverage Moody's Analytics Risk Confidence ALM (RCO) for LCR & NSFR report implementation under HKMA regulatory requirements.
Luxoft is partnering with the bank to take the end to end implementation project with the bank.

Responsibilities:

• To provide consultancy work on techno functional Implementation of MAS Liquidity stress test in RCO system
• Provide technical assistance, program execution and results validation on Liquidity module of RCO system
• Develop stress testing models across global markets and investment banking products, including application of quantitative and qualitative techniques
• Evaluating liquidity risk through data analysis and business insights.
• To work on Config changes and parameterisation in RCO system
• Involve in developing new requirements and unit testing of modules.
• Application bug fixing and user support.
• Support team members in understanding the client-raised bugs.

Mandatory Skills Description:

• Minimum 5-7 years of experience in Moody's RCO system and liquidity stress testing module in Treasury domain
• Investment banking product knowledge and understanding of their impact on Liquidity reporting
• Knowledge of liquidity best practices
• Strong analytical/ numerical skills
• Managing enhancement requests through writing specifications for the technical development team
• Results focused in a pressurized environment with tight deadlines
• Ability to influence and coordinate across varying levels of seniority within Global Markets and Risk division of the bank

Nice-to-Have Skills Description

:• Excel/ Data Analysis skillset
• Experience with tools/programming languages such as Python, Tableau and Power BI

WFH - 4 days

WFO - 1 day

About the Company:

audax is about courage – the courage to push frontiers, defy the norm, and embrace the unconventional. We believe that innovation thrives on audacity, and with audax, you're not just choosing our digital banking solutions – you're choosing a fearless partner ready to explore new horizons.

As a comprehensive stack digital banking solutions provider, audax empowers banks and financial institutions to rapidly scale and modernise. Our plug-and-play digital solutions offer end-to-end banking capabilities, harmoniously complementing incumbents' core infrastructure. We're here to help you realise scaled digital banking models, including digital banking and Banking-as-a-Service, without the complexity of in-house development or expensive migration.

Our journey started by powering Standard Chartered nexus and has since expanded to elevate other banks and financial institutions globally. If you're ready to embark on a journey that defies convention and shapes the future of banking, audax is your partner. Get in touch with us today.

Audax is seeking a Specialist, Microsoft Dynamics 365 solutions to join our team. The ideal candidate will be someone who has a strong background in Microsoft Dynamics 365, particularly with Relationship Sales, and possess technical skills in integration and configuration of the platform. This role will report to the Manager, Sales Enablement.

What you will be doing:

Dynamics 365 Configuration and Integration:

• Connect Microsoft Dynamics 365 with LinkedIn Sales Navigator and set up sales-specific insights within Dynamics to enhance sales processes.
• Integrate Microsoft Dynamics 365 with other Microsoft products (e.g. Microsoft Teams, Outlook, SharePoint).
• Implement and optimize Power Automate and Flows to streamline workflows and improve operational efficiency.
• Configure and implement Microsoft Dynamics Copilot

What you need to be successful in this role:

• Experience in Microsoft Dynamics 365 (Relationship Sales)
• Strong understanding of Microsoft Power Platform, including Power Automate, PowerApps, and Flows
• Familiarity with LinkedIn Sales Navigator and its integration capabilities with Microsoft Dynamics 365
• Good hands-on experience with Outlook integration and the use of Copilot in Dynamics

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you'll do:

• SEO Strategy Development: Collaborate with cross-functional teams, including marketing, content, and development, to develop a comprehensive SEO strategy aligned with business goals. Conduct thorough keyword research, competitor analysis, and industry trend evaluations to identify opportunities for optimization.
• Website Optimization: Establish a website structure that aligns with SEO goals for traffic acquisition and conversion. Deconstruct user intent from search engines and optimize page structure and product recommendations to enhance Web/Mweb traffic, click-through rates, and conversion rates.
• On-Page and Technical SEO Optimization: Ensure that on-page elements, such as meta tags, headings, and URL structures, are optimized for relevant keywords while providing a positive user experience. Collaborate closely with developers to resolve technical issues that could impact search engine crawling and indexing.
• Content Optimization: Work with content creators or leverage GenAI capabilities to ensure that content is optimized for target keywords, follows best practices for readability and engagement, and aligns with the overall SEO strategy.
• Performance Monitoring and Reporting: Monitor website performance using analytical tools, tracking key metrics such as organic traffic, keyword rankings, and conversion rates. Provide regular reports and insights to stakeholders, highlighting areas for improvement and opportunities for growth.

What you'll need:

• Bachelor’s degree or higher in fields such as marketing, management, or computer science is preferred.
• Over 3 years of experience in SEO or SEM, with in-depth knowledge of SEO best practices, search engine algorithms, and industry trends.
• Familiarity with product management and product design. Experience with large-scale, complex website projects is a plus.
• Strong teamwork abilities, capable of effectively coordinating internal resources to drive project progress.
• Strong logical thinking and data analysis skills, capable of making data-driven operational decisions.

Job Description:

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing EduTech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the EduTech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.