We are seeking an experienced Salesforce Architect specializing in Experience Cloud, Service Cloud, and Field Service. This role involves designing and implementing scalable Salesforce solutions, leading technical architecture discussions, and ensuring best practices in development. The ideal candidate will possess deep knowledge of Salesforce platform capabilities, specifically in customer engagement, service operations, and field service management.

Key Responsibilities:

• Lead Salesforce architecture design across Experience Cloud & Service Cloud.
• Develop scalable solutions that align with business needs.
• Collaborate with stakeholders to translate requirements into technical solutions.
• Guide development teams on best practices, data models, and integrations.
• Ensure successful delivery of projects, including system customization, automation, and customer service enhancements.

Requirements:

• Certified Salesforce Data Architect, Certified Salesforce Application Architect
• Masters in Computer Science or similar
• Proven experience as a Salesforce Architect, with a focus on Experience Cloud, Service Cloud, and Field Service.
• Deep understanding of Salesforce platform, workflows, security models, and APIs.
• Experience with Salesforce Lightning, Apex, and Visualforce development.
• Strong knowledge of customer experience management, service operations, and field service optimization.
• Salesforce certifications (e.g., Salesforce Certified Application Architect, Service Cloud Consultant, Field Service Lightning) preferred.
• Strategic thinking with the ability to translate business objectives into technical architecture.
• Expertise in customer engagement platforms and service process automation.
• Excellent communication and leadership skills.

Top 3 Core skills:

• Salesforce Architect
• Service Cloud Experienced developer
• Experience Cloud Experienced developer

Skills which are good to have / optional:

• Field Service Lighting Experience
• Marketing Cloud experience
• Experienced with technical integration

Job Responsibilities

- Support the production of scalable and optimised AI or machine learning (ML) models.

- Focus on building algorithms for the extraction, transformation and loading of large volumes of real-time, unstructured data to deploy AI or ML solutions from theoretical data science models.

- Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.

- Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.

- Work with the relevant software platforms in which the models are deployed.

The Role:

• Develop and implement a comprehensive SEO (Search Engine Optimization) strategy to increase organic traffic, rankings, and conversions.
• Conduct keyword research to identify opportunities and ensure content aligns with the search intent of our target audience, including HR Managers and business decision-makers.
• Optimize website structure, on-page elements, and content to improve search engine rankings.
• Manage technical SEO aspects, including site speed, crawlability, mobile-friendliness, and indexation.
• Collaborate with the content team to create SEO-friendly content that drives engagement and supports lead generation.
• Monitor, analyse, and report on SEO performance using tools like Google Analytics, Search Console, and SEMrush.
• Stay up-to-date with the latest SEO trends, algorithm changes, and best practices to ensure our strategies remain effective and competitive.
• Conduct regular SEO audits to identify areas for improvement and implement necessary changes.
• Build and execute link-building strategies to enhance domain authority and online presence.
• Coordinate with web developers to implement necessary changes and improvements on the website.
• Understand buyer personas and leverage insights to create targeted SEO strategies that align with their needs and behaviours.

What Do You Need to Have?

• Candidates need to possess a Bachelor’s Degree in Marketing, Digital Marketing, Business, or a related field.
• Candidates MUST possess minimum of 5 years of direct SEO experience, preferably from technology (SaaS) industry or Professional Services (outsourcing) industry in a B2B environment.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, etc.
• Strong understanding of technical SEO and experience working with web developers.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Strong communication skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated with a results-driven mindset.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Who we are

We’re a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at hack.gov.sg.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

What does a Head of Product do?

As a Head of Product, your job will be to:

• Hire, train, & manage a team of around ~30 product managers to build good products across a wide range of government spaces
• Set product standards for speed, quality, and impact
• Communicate these standards and hold teams accountable
• Assess the opportunity, velocity, and traction of new and existing products and guide resourcing decisions accordingly
• Work with leaders from engineering, design, policy, and operations to guide product teams to success

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

We need someone who can

• Bring products from 0 to 1. We’re continually launching new products across the government, so you have to be comfortable with identifying product opportunities, rapid prototyping, and quickly finding product market fit.
• Bureaucracy hack their way through government. While our team has a lot of autonomy, getting things done in government requires building critical relationships and exploiting bureaucratic vulnerabilities.
• Be hands on with engineering and design. We’re a team of practitioners and our most effective leaders are able to get into the details.
• Work by coaching and supporting others. We function more like a VC than a company. While you will have to be directive sometimes, most of our success comes from building an environment and growing a team who can do good product work autonomously.

We’re looking someone who can grow into the role! You’re encouraged to apply even if you don’t mach the exact description.

Who we are

Open Government Products is an experimental tech start-up team within the government that consists mainly of engineers, designers, and product managers who build technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. As an experimental team, we have redesigned our organisation to move quickly, fail fast, and scale what works to deliver the maximum public good within a larger bureaucracy. We think about how we run the organisation from first principles, keep a flat hierarchy to maximise ownership, and bypass bureaucracy to focus on delivery of good products through a good organisation. We work on real problems, build for the user, and push for change.

To learn more about us and the products we’ve built, visit: https://open.gov.sg

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead Content Designer at OGP, you are a fully proficient individual contributor who is also able to provide guidance to the content design team. You will play a key role in shaping how members of the public interact with government products and services. This role goes beyond crafting content; it involves advocating for a user-centred approach to content design, shaping how information is structured and understood, and enabling government officers to communicate clearly and effectively. You will lead a small but growing team, driving both operational excellence, and strategic content initiatives across the organisation, and the rest of the government.

This is a hybrid IC/management role – you will have some IC responsibilities, and will also manage two direct reports.

This is not a creative/graphic design role.

Responsibilities

• Lead the team: Lead and grow the content design team, ensuring workloads are balanced, and the team delivers high-quality content across multiple projects. Identify skill gaps, performance issues, and opportunities for improvement within the content design sphere.
• Define processes: Establish scalable content design processes and operational models to maximise the team’s impact.
• Advocate for content design: Champion content design not just as wordsmithing, but as an essential part of product design, including aspects like writing in plain language, information architecture, card sorting, and labelling.
• Enable and train: Build capability across OGP and partner agencies by training and enabling public officers to adopt content design principles, with a focus on simplicity and clarity in communication.
• Manage resources: Collaborate with design leadership to propose and implement a resource management model that ensures the team’s capacity meets growing demands, and maintains high-quality output. Proactively scope new work opportunities that elevate the quality of OGP products.
• Collaborate and co-create: Build working relationships across functions, government agencies, and external stakeholders to co-create solutions.
• Lead design initiatives: Lead end-to-end content design for large initiatives, balancing user needs, public policy goals, and technical constraints.

You'll need

• A passion for making government services more accessible and user-friendly through effective content design.
• A strong portfolio showcasing your content design work, and demonstrating your ability to create user-centred content.
• Experience building and managing a team of content designers, and growing careers.
• Hands-on experience designing and building high-quality products and experiences.
• A strong understanding of accessibility principles and guidelines.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional (and sometimes ambiguous) teams.
• Experience working in agile or iterative development environments.
• Proficiency with tools such as Figma, Slack, and Notion. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• To be willing to use Oxford commas; this is a non-negotiable.

Why join us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.

Who we are

At Open Government Products, we are an experimental tech team within the government, committed to improving society through technology. We’re passionate about solving complex problems, designing for public good, and building delightful digital experiences that have a lasting impact on society.

Our multidisciplinary team of engineers, designers, and product managers build products that make public services more intuitive, efficient, and impactful. We rapidly prototype, test, and launch solutions that address real societal challenges, bypassing bureaucracy to deliver change where it matters most.

Projects like Data.gov.sg, Parking.sg, FormSG, and Vaccine.gov.sg are just a few examples of how we've made a difference in the lives of citizens. You can learn more about our products on our website.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead or Principal Product Designer, you will play a pivotal role in shaping the design direction of critical government products, ensuring they are user-centred and strategically aligned with policy goals. You will spend about two-thirds of your time on hands-on design work, leading efforts for highly complex products or platforms, translating user insights into refined and intuitive experiences. The remainder of your time will focus on design strategy, mentorship, and leadership, depending on your career aspirations and the team's needs.

Your impact will extend across the organisation—whether it's simplifying disconnected services, elevating the design craft of your team, or driving organisational design standards that inspire change across multiple government agencies. You’ll use your expertise to solve ambiguous, open-ended problems and create innovative design systems that accelerate productivity and improve the public’s interaction with the government.

Who we're looking for

• Proven experience in product design: We value practical experience and a portfolio that demonstrates your ability to design impactful products and experiences. While specific degrees are less important, we seek candidates with more than 10 years of experience in digital product design.
• Excellence in craft with an eye for details: You possess an exceptional eye for detail and a keen sense of visual design. Your portfolio should highlight your past work and your ability to clearly articulate the reasoning behind your design decisions.
• Passion for user-centred design: You are deeply committed to designing with the user in mind. You bring hands-on experience with user research methodologies and have a strong understanding of mobile-first and responsive design principles.
• Proficiency with design tools: You are highly skilled in Figma and Adobe Creative Suite. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• Effective communication: You are adept at bridging the gap between users and engineers, incorporating feedback from non-technical stakeholders and communicating design details clearly to technical teams for seamless implementation.
• Proactive mindset: You are not content with the status quo and are eager to drive change. You take initiative to make things happen, particularly when it comes to pushing for improvements and innovation in government services.
• Commitment to public good: You are motivated by a desire to make a meaningful impact on society. As a public servant, you are willing to challenge political pressures and policies when they do not align with the best interests of the public.

Why work with us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.

We are seeking a visionary director of Smart Industry and Innovation to spearhead our company’s digital transformation journey. This role will be pivotal in fostering academic collaborations, developing cutting-edge automation tools, leveraging AI/ML technologies, and driving global IT programs. The ideal candidate will be instrumental in exploring MES solutions, developing cost-effective vision systems, and conducting technology benchmarking.

Core Roles and Responsibilities

1. Industry 4.0 Leadership: Steer our company’s digital transformation in alignment with Industry 4.0 standards, integrating IoT, cloud computing, big data, and cybersecurity into our business models.
2. Academic Partnerships: Establish collaborations with universities to leverage their expertise and resources, including joint research projects and talent acquisition programs.
3. IT Strategy Development: Formulate IT strategies that align with our company’s needs and existing technology, identifying opportunities for innovation and making strategic recommendations.
4. MES Solutions: Identify and implement MES solutions to optimize operations across our sites, overseeing their integration into our existing IT infrastructure.
5. Solution Interoperability: Ensure the interoperability of our solutions, working closely with various teams to ensure seamless integration of our systems and technologies.
6. Industry Trend Analysis: Stay abreast of the latest trends and technologies in Industry 4.0, attending industry events, reading relevant publications, and maintaining a strong industry network.
7. Benchmarking and Technology Exploration: Conduct benchmarking studies and explore new technologies that could significantly impact our organization, leading their implementation when appropriate.
8. Automation Tool Development: Identify and implement SECS/GEM tools to enhance our automation capabilities, training staff to use them effectively.
9. AI/ML Implementation: Leverage AI and ML technologies to optimize operations and decision-making processes, implementing predictive analytics, natural language processing, and machine learning algorithms.
10. Vision System Development: Develop cost-effective vision systems for assembly and testing to improve efficiency and quality.
11. Global IT Program Leadership: Lead the planning and execution of future global IT programs, setting strategic goals, managing project timelines and deliverables, and coordinating with international teams.

Job Specifications (Qualifications/Experience/Skills & Knowledge/Personal Qualities)

• Master’s / PhD in Engineering, Computer Science, or a related field
• Minimum 12-15 years of relevant working experience in the assembly process semiconductor from wafer fabrication to testing.
• Experience in semiconductor equipment maintenance and integration
• Experience in semiconductor process from wafer fabrication to test
• Strong understanding of Industry 4.0, automation tools (especially SECS/GEM), AI/ML, and MES solutions
• Proven experience in leading digital transformation initiatives
• Excellent leadership and communication skills
• Self-driven and has excellent problem solving and organizational skills for daily support and managing on-going and future programs
• Able to communicate and present effectively in small and large groups
• Able to work independently and as a team player with customers and world-wide cross-functional teams within the organization
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint)
• Able and willing to travel when needed
• Flexible to work within US, Europe and Asia business time zones

At Willet Partners, we redefine the standard in executive search, professional recruitment and talent advisory, offering a warm yet professional touch to both organisations and job-seekers. Employing a key account management model, our dedicated account managers – who are also industry specialists – are well-equipped to dive into the intricacies of your business.

Connecting Talents, Creating Futures

What you will be doing?

• You will be connecting with talents to present career opportunities that could be transformative and life changing. Helping them to land a role that could potentially be once in a lifetime.
• You will be responsible for data mining of talents profiles from tools such as LinkedIn

Attributes

• Resiliency – As it involves regular deadlines, you will need to handle a healthy level of stress and demonstrate resilience in meeting timelines.
• Curiosity – You should have a genuine interest in the industry and in understanding what people do for a living. Even better if you have a passion for gaining knowledge.
• Process oriented – You should values organisation and consistency, ensuring that tasks are completed in a structured, repeatable, and often optimized manner.
• Details oriented – You will need to exercise thoroughness, careful review and analysis of work to avoid mistakes and to ensure completeness and consistency.

About your reporting manager

• You will be reporting to a manager with strong logical thinking who values mentoring and providing constructive feedback. Her communication style is straightforward and direct.
• She has been working and recruiting for technology related business for quite some time.

Background

• At least a Diploma. Fresh graduates are welcome.
• Engineering or product talents who does not want to stay in software engineering or product development are welcome to apply. We welcome anyone who wants to have a career change, do note that you will need to start from scratch and be willing to learn.

Only shortlisted candidates will be notify. We regret to inform that we are able to sponsor any work visa at this moment.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• IT Procurement Processes
  • Provide guidance and undertake IT procurement, including the preparation and issuance of Request for Information (RFI), Invitation to Quote (ITQ) and Invitation to Tender (ITT) documents.
  • Collaborate with stakeholders to define ITQ and ITT evaluation criteria, liaise with tenderers for briefings and presentations and facilitate clarifications with tenderers.
• Needs Identification and Standardization
  • Work with university offices to identify IT procurement needs, ensuring cost-effective agreements aligned with strategic objectives.
  • Standardize and consolidate purchases to achieve cost savings and streamline procurement processes.
• Contract Agreement Maintenance
  • Work with university offices to identify IT procurement needs, ensuring cost-effective agreements aligned with strategic objectives.
  • Maintain a comprehensive list of all IT contract agreements, including procurement contracts, Letter of Acceptance (LOA), leasing agreements, and maintenance contracts.
  • Ensure timely renewal of maintenance contracts procurement needs and standardize purchases to achieve cost savings.
• Leasing Contracts Management
  • Negotiate and manage leasing contracts for IT equipment, ensuring cost-effective agreements that align with the university's strategic objectives and budgetary requirements.
• Contract Negotiation
  • Collaborate with the Office of Procurement to negotiate contracts with vendors and suppliers.
  • Ensure compliance with regulatory requirements and industry standards during negotiations.
• Contract Lifecycle Management
  • Manage the contract lifecycle from initiation to approval, execution, renewal, managing contracts in the Contract Document Management System.
  • Ensure compliance with contractual obligations and monitor contract performance.
• ITQ/ITT Evaluation
  • Participate in tender evaluations, prepare evaluation reports, and seek approval for contract awards.
  • Evaluate vendor proposals with stakeholders to select suitable IT vendors.
• Vendor Management
  • Maintain relationships with IT vendors, manage supplier performance, negotiate pricing, and resolve disputes.
  • Collaborate with the Office of Procurement to optimize vendor relationships.
• IT Procurement System
  • Be familiar with procurement systems to manage procurement processes, track contract milestones, and facilitate communication with vendors and internal stakeholders.
  • Ensure compliance with university policies and procedures regarding procurement system usage.
• Sustainable Procurement
  • Source for environmentally friendly and sustainable IT products and services, ensuring compliance with green procurement standards.
  • Ensure all IT procurement activities align with environmental regulations and SMU sustainability goals.

• Bachelor's degree in a related field.
• Minimum of 5 years of experience in IT procurement, contract management, or vendor relations.
• Proficiency in IT procurement processes, contract negotiation, and vendor management.
• Experience in preparing and issuing ITQ and ITT documents and conducting tender evaluations.
• Familiarity with contract management software and procurement systems.
• Knowledge of regulatory requirements for IT procurement.
• Excellent negotiation and communication skills.
• Strong leadership and problem-solving abilities.
• Collaborative mindset and ability to work effectively in a team.
• Detail-oriented with a commitment to accuracy in contract management.
• Experience in procurement of IT Equipment and Services.
• Experience in using procurement systems, Ariba preferred.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Strategic IT Procurement Leadership
  • Lead and oversee the IT procurement function, ensuring alignment with the university's strategic objectives and compliance with regulatory requirements.
  • Develop and implement IT procurement policies and procedures to optimize procurement activities and achieve cost efficiencies.
• Planning
  • Develop strategic IT procurement plan in support of the university's digital masterplan and digital transformation.
  • Consolidate yearly sourcing activities and develop an execution plan with associated timeline.
• Stakeholder Collaboration
  • Collaborate with university departments to identify IT procurement needs and establish standardized procurement processes.
  • Facilitate effective communication between procurement teams, vendors, and internal stakeholders to ensure smooth procurement operations.
• Contract Management
  • Oversee the management of IT contracts, including procurement, leasing, and maintenance agreements.
  • Ensure accurate documentation, timely renewals, and compliance with contractual obligations.
• Contract Negotiation
  • In conjunction with Office of Procurement, conduct negotiations with vendors and suppliers to secure favourable terms and conditions for IT procurement contracts.
  • Work closely with the Office of Legal and General Affairs to ensure all contract terms comply with legal and regulatory standards.
• Procurement System Management
  • Oversee the use of procurement systems to track contract milestones, manage procurement processes, and facilitate communication with vendors.
  • Ensure procurement system usage aligns with university policies and procedures.
• ITQ/ITT Evaluation
  • Plan and lead the evaluation process for IT procurement tenders, reviewing, coordinating and/or preparing evaluation reports and seeking approval from senior management.
  • Utilize IT procurement expertise to jointly evaluate vendor proposals and select suitable vendors based on established criteria.
• Vendor Relationship Management
  • Cultivate strong relationships with IT vendors and suppliers, managing performance, mitigating risks, and resolving issues.
  • Leverage strategic sourcing opportunities to optimize vendor relationships and procurement outcomes.
• Sustainable Procurement
  • Develop and implement green procurement policies and practices for IT products and services.
  • Identify and evaluate environmentally sustainable IT products and suppliers.
  • Ensure all IT procurement activities align with environmental regulations and SMU sustainability goals.

• Bachelor's degree in a related field.
• Minimum of 10 years of leadership experience in IT procurement, contract management, or vendor relations.
• Proficiency in IT procurement processes and best practices, with a strong understanding of leasing agreements, contract negotiation, and vendor management.
• Experience in preparing and issuing ITQ and ITT documents, setting evaluation criteria, and conducting tender evaluations.
• Familiarity with contract management software and procurement systems.
• Knowledge of regulatory requirements and industry standards related to IT procurement, contract management, and vendor relations.
• Ability to analyze and interpret complex contractual terms and conditions, identifying risks and opportunities for negotiation.
• Experience in procurement of IT Equipment and Services.
• Experience in using procurement systems, Ariba preferred.
• Excellent leadership, negotiation and communication skills, with the ability to effectively interact with vendors, stakeholders, and cross-functional teams.
• Strong decision-making abilities and a proactive approach to problem-solving and conflict resolution
• Collaborative mindset, with the ability to work effectively in a team environment and build consensus around procurement strategies and decisions.
• Detail-oriented with a commitment to accuracy in contract management and documentation.
• Ability to manage multiple priorities and deadlines in a fast-paced, dynamic work environment.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

IT Support Technician Responsibilities:

• Installing new software and hardware components.
• Regularly evaluating our IT systems to ensure they meet the necessary demands.
• Assisting with network administration tasks.
• Ensuring data storage is safe and secure.
• Resolving all issues coworkers have with their IT systems and software.
• Educating coworkers about network security and best practices for computer usage.
• Supporting the day-to-day operations of our computer network.

IT Support Technician Requirements:

• Degree in computer science, Electronic Engineering or other related field.
• Professional certification is advantage
• Strong analytical, diagnostic, and problem-solving skills.
• Good communication ability, both written and verbal.
• Personable, professional demeanor.
• Must be able to be standby for any urgent works required.
• Required to travel in town by public transport
• 6 days work week
• Flexible working hours

Top 3 Core skills

1. SAP Ariba – Supplier Lifecycle Management

2. SAP Ariba – Supplier Onboarding and enablement

3. SAP Ariba – Supplier Data migration

Skills which are good to have / optional

1. SAP Ariba – Strategic Sourcing Suite

2. SAP CIG/CPI configuration

3. S/4HANA Business Partner

Detailed Job Description

• Lead functional consultant for the Supplier Management workstream
• Engaging clients to understand and validate business requirements, proposing solutions and preparing Design documentation
• Hands-on configuration and testing for all Ariba-SLP components and supporting master data
• Preparation of design deliverables and training materials
• Post Go-Live support for end-users"

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced IT Audit Manager to join us!

A senior position may be offered, subject to the candidate's years of experience and performance in the interview assessment.

A brief summary of your job responsibility:

• Develop and customise audit programmes/security audit checklists to assess the design and operating effectiveness of internal controls in mitigating IT risks.
• Lead, plan, develop and conduct annual policy compliance and process audits, and technical audits on critical systems and infrastructure.
• Manage agency interactions, including briefings, conduct of audit fieldwork, management responses, and follow-up actions to ensure on-time and on-target execution of audit plans.
• Review audit findings and assess agencies’ and Whole-of-Government overall state of ICT governance and risks.
• Formulate mitigation plans to improve the state of overall ICT governance.
• Work with multiple agencies at the working and management levels to assess the current situation and identify recommendations to address the gaps.
• Monitor and validate audit findings to ensure control remediation is effective and root causes have been addressed.
• Plan, source, and actively manage outsourced augmentation of internal capability, to deliver the committed deliverables.
• Perform ICT&SS audits of Government agencies determined by the Audit and Compliance Division of GovTech;
• Perform In-depth audit of Government agencies’ ICT&SS processes/applications/supporting infrastructure and systems
• Perform follow-up audit (FUPA) of past audit findings of Government agencies determined by ACD; import audit findings into the central repository.
• Perform any other related services which may be required by IA to carry out the ICT&SS audit.

To succeed in this role, you will ideally have:

• With at least 6 years of working experience with a solid record in IT Audit
• Prior experiences in leading an end-to-end IT Audit.
• Strong security background (understanding risk assessment, legal & regulatory requirements, threats, vulnerabilities, security policies etc.)
• Experience in performing audits for compliance with COBIT framework and ITIL practices.
• Familiarity with IM8 or equivalent ICT policies is plus
• Performed security assessments benchmarked against common security standards such as NIST 800-53 or ISO 27001
• Prior experience in Application Development and Cloud are preferred but not mandatory
• Good communication & interpersonal skills.
• Excellent stakeholder management, influencing & planning skills.
• Possess CISSP/CISA/CISM, or other relevant cybersecurity qualification.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• We promote a learning culture and encourage you to grow and learn.

• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Technology Delivery Manager

Job Requisition Number: JR43148

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

The Technical Delivery Manager will be responsible for planning and execution of projects for Enterprise Data Warehouse, and Finance, Credit Risk, Compliance data marts in Data Analytics department. This role requires a mix of domain, data warehousing and project management skills:

• Project Management & Execution: Lead and manage the full project lifecycle, from initiation to closure, ensuring adherence to timelines, budgets, and quality standards.
• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.
• Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.
• Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.
• Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.
• Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.
• Quality Assurance: Implement robust quality assurance processes to validate the accuracy and reliability of data analytics solutions, ensuring compliance with regulatory requirements.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure the success of projects, monitoring performance against targets and implementing corrective actions as needed.
• Continuous Improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, fostering a culture of innovation and excellence within the team.
• Team Leadership: Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment conducive to professional growth and development.
• Documentation and Reporting: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews, to facilitate knowledge transfer and ensure transparency.

Key Requirements

· Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains

· Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools such as Qlik, Microsoft Power BI

· Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).

· Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.

· Good interpersonal and communication skills with attention to details

· Possess strong problem solving and decision-making skills while exercising good judgment

· Ability to work on multiple projects at a time with teams distributed across multiple locations

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Technology Delivery Manager

Job Requisition Number: JR43148

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

The Technical Delivery Manager will be responsible for planning and execution of projects for Enterprise Data Warehouse, and Finance, Credit Risk, Compliance data marts in Data Analytics department. This role requires a mix of domain, data warehousing and project management skills:

• Project Management & Execution: Lead and manage the full project lifecycle, from initiation to closure, ensuring adherence to timelines, budgets, and quality standards.
• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.
• Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.
• Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.
• Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.
• Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.
• Quality Assurance: Implement robust quality assurance processes to validate the accuracy and reliability of data analytics solutions, ensuring compliance with regulatory requirements.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure the success of projects, monitoring performance against targets and implementing corrective actions as needed.
• Continuous Improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, fostering a culture of innovation and excellence within the team.
• Team Leadership: Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment conducive to professional growth and development.
• Documentation and Reporting: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews, to facilitate knowledge transfer and ensure transparency.

Key Requirements

· Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains

· Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools such as Qlik, Microsoft Power BI

· Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).

· Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.

· Good interpersonal and communication skills with attention to details

· Possess strong problem solving and decision-making skills while exercising good judgment

· Ability to work on multiple projects at a time with teams distributed across multiple locations

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

As an IT Intern in Digital Technology & Analytics (DT&A) department at Louis Dreyfus Company, you will be supporting the team on process improvements, data analysis and visualization projects. This internship is designed to provide you exposure to the DT&A function, gaining hands-on experience and practical knowledge that would be valuable for your future career in Information Technology.

Internship duration:

• Between Jan to June 2025

Main Responsibilities:

• Design and develop the data model and ETL flow, from the source systems to data lake and/or Power BI
• Ensure data quality by performing data cleanup and validations
• Manage changes, new requirements and documentation of your solution. Ensure the solution is aligned with business needs
• Develop actionable business insights through data analysis and visualization
• Create informative, visually appealing power BI dashboards or BI reports based on users' requirements to simplify current reporting process and communicate data driven insights effectively
• Identify opportunities for AI use cases and conduct proof of concept

Key Learning:

• Gain proficiency in data analysis and techniques
• Develop problem solving skills by tackling complex data related challenges and learn to identify areas for improvements in business operations
• Transform various raw data into actionable insights and make a meaningful impact on business operations
• Hands on experience in data analysis and using BI tools e.g., Power BI with the real-world project and datasets
• Opportunities to communicate complex data findings effectively to both technical and non-technical stakeholders to drive business decisions. And collaborate with experienced professionals in a team environment.
• Gain exposure to commodity trading industry, work closely with functional teams (trading, commercial, finance etc.) and transform business processes

Requirements:

• Strong communication skills and interpersonal skills
• Basic knowledge of database competencies (Oracle and/or MS SQL Server), being able to navigate through data via SQL statements and create queries.
• BI technologies knowledge and experience in data visualization, ideally in Microsoft Power Suite (Power BI, Power Automate)
• Familiarity with Azure data products e.g. Azure Synapse, Databricks a plus.
• Curiosity for exploring and understanding complex business processes and learn new technologies

The Position

Coordinate Information Protection & Security services in alignment with global Information Protection & Security. Ensure cost efficient protection of Boehringer’s information assets and intellectual property by minimizing risks of disclosure and unauthorized use, including those measures necessary to detect, document, and counter such threats.

Duties & Responsibilities

• Coordinate Information Protection & Security relevant topics within the respective location. Ensure a consistent and effective security approach according to the global IP & Security strategy. Ensure local alignment with architectural specifications and standards.
• Drive further development and improvements of existing services and consolidation of services. Reduce duplicate processes for the same purpose. Identify security risks and propose remediation measures to minimize risk for Boehringer. Transfer local demands and mandatory requirements into regional and global processes.
• Lead the design and execution of the IT security awareness program, ensuring that employees are well-informed about new threats and best practices for identifying and preventing security incidents. Work closely with business units and functions to understand and establish acceptable levels of risk, providing expert advice on risk management and control measures.
• Implement and continuously improve awareness programs. Ensure compliance with internal and external regulations and frameworks. Conduct audits and minimize findings, using observations to improve compliance. Initiate and monitor measures and preventive actions.
• Strong knowledge and adherence to external standards (ISO27001/002, NIST, CIS, KRITIS) and internal IT security regulations, including global and local information governance and data privacy requirements.
• Support Information Protection & Security, including Information Protection & Security initiatives. This role drives consistency across the OPU and monitor the level of compliance.

Requirements

• Computer science/IT degree or adequate professional IT Security skills. Experienced in cyber security, IT audit or IT risk management.
• Fluent in respective local language and English.
• Minimum 2 years of experience in IT Security/Risk Management
• Cyber Security Professional Certification such as as CISSP, CISM, CISA or CSSP
• Experienced in most areas of information technology including system life cycle development and risk analysis and management.
• Technical knowledge of, and experience with IT security architecture and systems including best practices for information security (e.g., access control, encryption, endpoint security, intrusion detection, leakage prevention, and threat intelligence).
• Work experience in regional or global team setup, passionate team player, demonstrates the ability to think out of the box. Consensus building behaviour and capabilities.
• Ability to communicate information security-related concepts to a broad range of technical and non-technical staff. Strong learning agility.

The Visa Internship Program is an exciting opportunity to propel your career from the center of payments innovation in Asia Pacific. Throughout your 12 weeks at Visa, you will be empowered to take on impactful work and lead courageously to shape the future of commerce. Gain executive exposure, engage in out-of-the-box problem solving, and participate in social and community service activities. We are looking for people who can innovate, collaborate, and drive Visa into the next era of an already rapidly evolving digital marketplace.

What else can you expect from the internship?

• Own your career and personal growth! Sign up for projects, workshops, training courses and be at the forefront of emerging technologies by getting hands-on experience in AI, consulting, data visualization, and more!
• We are more than a workplace! Join our intern socials and networking events, soak in the Life at Visa.

At Visa, we believe in the power of small steps to get you closer to where you want to go. Take your first step with Visa to powering payments and uplifting people.

We are looking for Engineers across the Technology Organization. Some of the roles in Visa Technology team includes: 

1. Software Engineering 
2. Software Test Engineering 
3. Systems Engineering / Analyst 

These are the teams that you may have the opportunity to interact with:

• Operations & Infrastructure: Operations & Infrastructure builds, operates and maintains best-in-class IT infrastructure services that are secure, scalable, and continuously available. 
• Regional Solutions and Digital Partnerships (Innovation Centre): Fulfills the long-standing vision of enabling targeted feature and product development for our regional markets to meaningfully grow market share, volume and revenue 
• Value Added Services Product Development: Drive the diversification of our revenue with products that differentiate our network, and deliver valuable solutions across other rails 

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week based on business needs.

Key Accountabilities 

In this Strategic Leadership role, you will be responsible for the development of the SAI Technology & Durables Industry business at APAC level operating as Brand Manager, driving profitable revenue growth, representing VOC and creating awareness of all your portfolio internally and externally. You are an individual contributor working closely with the SAI market leaders, regional Practice Area leaders and support local sales team (Specialty Sellers/SS) in your respective Vertical with strong collaboration with multiple areas like PL, Delivery, Sales Enablement, Marketing, etc. 

Core Responsibilities 

Profitable revenue growth 

• Own overall Regional Practice Area revenue and cost OP, driving long term profitable growth. 
• Understand portfolio profitability and improve Practice Area profit profile via product mix. 
• Craft regional client engagement plans alongside SS and ADs for target client activation at HQ, regional and local level.   
• Serve as senior leader on Regional/Local RFI/RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Practice Area and its tools.      
• Involve in proposal development and E2E sales process in partnership with SS, Sales Enablement and Delivery. 
• Regionally adjust and collaborate in the Go to Market plan, partnering with regional commercial leader, sales enablement, product marketing, global SMEs and training teams in the creation of Sales Plays, Sales campaign calendar & content, Commercial Decks, Proposal Decks, Demo Scripts, training plans, pitch perfect certifications, etc..   
• Own regional sales SME communities including all regional leaders and local SMEs to share BDPs, White Space opportunity frameworks, etc. with a regular cadence. Build valuable routines across the team to keep high engagement levels and collaboration across teams. Actively participate in global SME sales communities. Explore alternative use cases that could be served with existing product capabilities to capture new revenue opportunities in existing clients or new verticals. 
• Collaborate with SS and Delivery to create standard SOW documentation.   

Voice of client 

• Partner with Global SME team to give input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps. 
• Collaborate with PL and sales transformation team on rate cards that reflect pricing strategy / positioning vs competition and enable internal profit targets. Evaluate potential partners that can help us drive incremental revenue complementing our offering or covering areas we are not investing in.     

Product positioning and awareness 

• Clearly and convincingly articulate Practice Area offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Adapt Practice Area sales framework to each Region linked to use cases relevant to specific target buyer personas.   
• Regionally adjust buyer personas profile and objection handling playbook. Generate buyer personas database at Regional level to activate with GTM plan.    
• Facilitate the creation of client case studies to support product positioning. 
• Lead or support T2T client meetings concerning Practice Area (regional level)   
• Regionally adjust and implement the global sales strategy for Practice Area / Product strategy in partnership with product marketing  
• Maintain broader Practice Area product/technical knowledge across all SAI tools.  Lead Regional Bootcamps. 

What we’re all about.

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

At Q, we’re looking for people who share that vision. People like you.

The opportunity.

What you’ll be doing.

• Advising on the power of data, you’ll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.
• You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem
• You'll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value.
• You’ll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.
• You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success
• You will make sure that the Quantexa platform is adopted operationally.
• You will drive and own governance and relationships through strong quarterly business reviews.

You will ensure customers renew their relationship with Quantexa.

What you’ll bring.

• Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives. You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.
• Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience and understand the challenges faced by customers.
• Relationship Management: You have experience working with clients and an aptitude for fostering and nurturing professional relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor
• Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.
• You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team.

Minimum Qualifications.

• Significant experience in a Client Partner role or similar consulting services or sales experience.
• Enterprise software/services selling and implementation/delivery skills.
• Demonstrated credible product, technology or industry expertise within your assigned industry segment.
• Ability to develop and maintain relationships at the executive level.
• Ability to travel as needed.
  

Our perks and quirks.

What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.

We offer

• Competitive salary

Company Overview:

First Fun, a leading mobile game developer, is looking for a IT Support Specialist to join our dynamic team. We create fun, engaging, and visually stunning mobile games, and we're seeking someone who shares our vision and can enhance our marketing efforts through innovative and effective design.

About the Role:

Key Responsibilities:

• Manage Office IT Equipment: Oversee the installation, configuration, and maintenance of office hardware, including computers, printers, and networking devices. Proactively troubleshoot and resolve any technical issues to ensure minimal downtime.
• Manage Software Licenses and Domains: Monitor and maintain software licenses for all applications used within the organization. Ensure compliance with licensing agreements and manage domain registrations, renewals, and configurations.
• IT Security Setup: Implement and manage IT security measures, including firewalls, antivirus solutions, and data encryption protocols. Conduct regular security audits and assessments to safeguard company data and systems.
• Technical Support: Provide second-level support to employees for hardware and software issues. Respond to helpdesk tickets, diagnose problems, and resolve issues efficiently, escalating complex problems as needed.
• User Training: Conduct training sessions for new employees on IT equipment and software applications. Develop and maintain user documentation and guides for common processes and tools.
• System Maintenance: Perform routine maintenance and updates on company software, operating systems, and applications. Assist with regular backups and data recovery processes to ensure data integrity.
• Network Management: Collaborate with the IT team to monitor and maintain network infrastructure, including Wi-Fi access points, switches, and routers, ensuring optimal performance and security.
• Inventory Management: Maintain an organized inventory of all IT equipment and software licenses. Ensure accurate records for auditing purposes and facilitate equipment procurement as necessary.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 3+ years of experience in IT support or a related role.
• Strong knowledge of IT equipment setup, maintenance, and troubleshooting.
• Familiarity with software licensing management and domain administration.
• In-depth understanding of IT security principles and practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to work well with both technical and non-technical staff.
• Proficiency in Microsoft Office Suite, Lark and a solid understanding of operating systems (Windows, macOS).

What We Offer:

• A collaborative and innovative work environment.
• Opportunities for professional development and career advancement.
• Competitive salary and comprehensive benefits package.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Application Technology Delivery Manager (ADM TDM)

Job Requisition Number: JR42611

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

To support AML Projects for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other GTO teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

• More than 12 years of working experiences in IT industry

• More than 8 years of experiences in technical project management

• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 8 years of experience in system and software design and UI/UX design

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Preferably experiences implementing or managing AI/ML related project

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Responsibilities

- Support the production of scalable and optimised AI or machine learning (ML) models.

- Focus on building algorithms for the extraction, transformation and loading of large volumes of real-time, unstructured data to deploy AI or ML solutions from theoretical data science models.

- Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.

- Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.

- Work with the relevant software platforms in which the models are deployed.

Job Requirement

- Bachelor’s degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies)

- Minimum 10 months’ work experience in AI engineer

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

• Advising on the power of data, you’ll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.
• You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem
• You'll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value.
• You’ll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.
• You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success
• You will make sure that the Quantexa platform is adopted operationally.
• You will drive and own governance and relationships through strong quarterly business reviews.
• You will ensure customers renew their relationship with Quantexa.

What you’ll bring. 

• Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives.  You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.
• Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience and understand the challenges faced by customers.
• Relationship Management: You have experience working with clients and an aptitude for fostering and nurturing professional relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor
• Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.   
• You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team. 

Minimum Qualifications.

• Significant experience in a Client Partner role or similar consulting services or sales experience.
• Enterprise software/services selling and implementation/delivery skills.
• Demonstrated credible product, technology or industry expertise within your assigned industry segment.
• Ability to develop and maintain relationships at the executive level.
• Ability to travel as needed.

Our perks and quirks

What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.

We offer

• Competitive salary

Objectives of the Position

Responsible for overseeing day-to-day operational product management within the product portfolio. Ensure operational excellence is achieved within the assigned business area, closing gaps between business management and functional units.

Main Tasks

Operational Excellence - day to day

• Accountable for company standards in organization and product compliance.
• Training for key stakeholders on standards, formulations, packaging.
• Active portfolio management to reduce formulation complexity & managing the rationalization of the segment product according to the strategy.
• Continuous value optimization striving efficiency and cost optimization in existing operations processes
• Defining and coordinating business models and packaging concepts for products in the respective segment portfolio.

Product Launch Excellence - Operational Readiness Manager for all launches

• Launch coordination across several functions such as: master data, supply chain, packaging and labeling, regulatory, quality assurance and product launch related operations.
• Definition and supply coordination of the product and packaging.
• Know how transfer across the regions, lead the Product Launch processes.
• Accountable for on-time product launches.

Master data Manager for Segment products from all involved regional manufacturing sites

• Accountable for the appropriate Master Data set-up and Consistency through all documents.
• Manages the overall operations launch process and provides process technology support for formulated products manufactured in-house and in contract manufacturing facilities.
• Overall management and ownership of the Operations Launch Process (ORT) .
• Supports site selection and startup of new products.
• Technology resource for startup operations and troubleshooting for assigned products.

Requirements

• Bachelor degree of Engineering, Scientific Discipline or other related field.
• Minimum 5 years of experience in a manufacturing setting, logistic or other related filed.
• Understanding of Marketing/Sales concepts and strategy
• Project Management in interdisciplinary and international teams
• Experience with ERP and/or SAP Software Systems
• Critical and strategic thinking skills. Str technical and interpersonal skills