As an Accountant, your responsibilities will include, but are not limited to:

• - Preparing and maintaining financial records and statements.

• - Managing budgets, financial forecasts, and reports.

• - Ensuring compliance with accounting standards and regulations.

• - Liaising with auditors, tax advisors, and other stakeholders as needed.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

· Engage clients in workshops and interviews to analyze process and reporting requirements.

· Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.

· Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state.

· Analyze application landscape to design interfaces to SAP solution.

· Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.

· Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.

· Support change management execution by developing training material, delivering training and supporting users post cutover.

· Develop relationships with internal and external stakeholders.

Enough about us, let's talk about you. If you are someone with:

· A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.

· Consultants will require a minimum of 5 years of experience in SAP BTP Module, completed at least 3 to 4 end to end full life cycle of SAP BTP Module implementations. Also have some team leading experiences would be advantageous.

· Has experience in SAP S/4 HANA would be a plus.

· Experience in Fit-gap analysis for BTP migration required.

· PI/PO to BTP migration experience is a must.

· Demonstrated success in multi-cultural work environment.

· Sound understanding of business process, industry nuances and leading practices in area of focus.

· Ability to facilitate effective workshops to lead target state design.

· Ability to lead teams.

· Demonstrated excellence in conceiving and executing SAP solution.

· Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies.

· Sound business acumen, teamwork and leadership qualities.

· Willingness to work outside of office base and most of all…

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Position Overview:

We are seeking an experienced Executive Director to lead our Financial Crimes & Regulatory Operations Technology. The ideal candidate will bring a wealth of expertise in Financial Crimes Risk Management, AML, fraud detection, and technology delivery management within the banking and financial services industry. With responsibility over multi-national teams, the role requires a leader skilled in agile transformation, stakeholder management, and complex technology solutions.

Key Responsibilities:

• Direct end-to-end technology delivery for financial crimes, compliance, fraud, and risk management projects.
• Oversee teams across India, USA, Mexico, and the Philippines, managing technology design, coding, and seamless execution of critical transformation programs.
• Act as the primary point of contact for the Actimize platform, driving solutions for AML, CDD, SAM, and CTR needs.
• Lead Agile transformation for cross-functional teams, integrating Scrum and Kanban methodologies.
• Foster collaboration between business, operations, and technology teams, translating business requirements into actionable deliverables.
• Champion Diversity, Equity & Inclusion initiatives, supporting Pride, Disability, Generation, and Veteran communities within the organization.

Qualifications:

• Bachelor’s degree in Electronics & Communication Engineering or equivalent field.
• Mandatory
• Minimum 20+ years in technology delivery management, with at least 7 years in financial crimes, AML, or related fields.
• Proven expertise in Actimize implementation, including AML and fraud prevention solutions.
• Skilled in Agile methodologies, stakeholder management, and multi-geographic team leadership.
• Strong experience in risk management and compliance within financial services.
• Exceptional communication skills, with a track record of aligning technology solutions with business objectives.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 3 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your Key Responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and Attributes for Success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To Qualify for the Role You Must Have

• Minimum 3 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Experience with the .NET framework
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Business Partner & Solutions
You will help to explore new, and existing technology to support our strategic, and operational business needs across our Public Markets, Private Markets, Total Portfolio Risk, Corporate Services, and Enterprise Solutions.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a Software Developer (Front Office)?

• Collaborate with Front Office: Be co-located with the Front Office department to build strong relationships and foster collaboration
• Develop and Support Technology Solutions: Develop, enhance, and support GIC’s comprehensive Front Office Technology and Data solutions across Public and Private Markets in one of the following functions:Portfolio Analytics and Portfolio Management
  Deal and Order Management
  Trading, Trading Automation, and Analytics
  Securities Financing and Treasury
  Quant Engineering and Data Management
  
• Business Process Improvement: Identify challenges and opportunities in business processes. Work closely with product managers to plan, design, develop, and implement business capabilities using Agile methodologies
• Technology Best Practices: Implement technology best practices and coding standards across the team to ensure high-quality deliverables
• Technical Expertise: Actively stay up-to-date with new technologies and be able to provide technical expertise and sound advice to business stakeholders

What makes you a successful candidate?

• Bachelor’s or equivalent degree in Science, Technology, Engineering and Mathematics (STEM) related discipline
• At least 5 to 10 years of relevant experience in software development, with at least 2 years of experience working in or leading high performing software development teams
• At least 2 years of experience in Unix-based environments
• At least 2 years of experience in developing in kdb+ or equivalent, preferably with experience in building Feedhandlers
• In-depth understanding and hands-on technical skills at least one of the following:
  C#, Java and/or Python
  Database technologies such as Microsoft SQL, Oracle and PostgreSQL
  Modern API platform design (REST, gRPC, etc.)
  Container orchestration technologies such as Docker, Kubernetes
• Proficient in building distributed systems and cloud native applications
• Experience with AWS architecture is preferred
• Experience with Agile and TDD methodologies is advantageous
• Knowledge in Execution Services, Transaction Cost Analysis, and Market Data in at least 1 of the following products: Equity / Futures and Options / FX / Bonds / Derivatives
• Hands on experience in developing technology solutions, and software testing and production support
• Experience in FIX messaging is a plus.

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at: https://careers.gic.com.sg/job-invite/16078/

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Cyber threats, social media, massive data storage, privacy requirements and continuity of the business as usual require heavy information security measures. As an information security specialist, you will assist in the end to end implementation of security solutions for our clients and support our clients in their desire to protect the business.

The Opportunity

This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, advising stakeholders, providing workshops and supporting business development. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients, some travel will be required.

Your Key Responsibilities

As a Cyber Security Operations consultant, you will be part of the team to assess, design, build, implement and manage security solutions for our clients and support the clients in their desire to protect the business. You will belong to an international connected team of specialists helping our clients with their most complex information security needs and contributing toward their business resilience.

Skills and Attributes for Success

• Familiarity with Security Information and Event Management (SIEM) solutions.
• Experience with network security monitoring and incident response activities.
• Ability to process impacts of activities and be able to collaborate with IT operations and Cybersecurity teams on mitigations and remediations.
• Ability to apply cybersecurity and privacy principles to organizational requirements.
• Ability to create standard operating procedures and other similar documentation.

To Qualify for the role, you must have

• A recognized university degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent
• At least 3 years of relevant experience. Preferably with a year experience in business consulting role in a leading consultancy firm
• Strong interest in the field of information security
• Creative, independent with good problem-solving skills
• Excellent communicator with strong analytical, interpersonal and writing skills

Ideally, you’ll also have

• Industry related certification preferred (e.g. CISSP, CISA, CISM, SABSA, PRINCE2, TOGAF, ITIL).
• Solution Level Certifications, OSCP, CREST, GIAC would be advantageous, as well as penetration testing experience.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a digital and data-driven organisation, with data and people at the heart of change.

· Manage the life cycle, from strategic planning to tactical activities.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how digital and data strategies are created and implemented.

· Passion for designing large, multi-year digital and data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 10 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a data-driven organisation, with data and people at the heart of change.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how data strategies are created and implemented.

· Passion for designing large, multi-year data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 6 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Solution Architect

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Solution Architect to define architectural vision and solution architecture which aligns with the business strategy, enterprise architecture strategy, technology, and platform choices.

Responsibilities:

- Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements.

- Performs design reviews to ensure all non-functional requirements for a solution are sufficiently met.

- Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions.

- Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway.

Requirements:

- Familiar with Waterfall and Agile SDLC

- Application architecturing and delivery track record

- Knowledge in Financial Software, Middleware, and Databases

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Responsabilities:

• Build and maintain advanced endpoint sensors on diverse operating systems including Windows and Linux
• Develop platforms and automation to deploy and manage endpoint sensors
• Develop backend data processing pipelines to process and analyse streaming data
• Build customer-facing web applications and API gateways to support the platforms’ use cases
• Propose innovative solutions to address cyber security use cases
• Design project roadmaps and perform project planning to achieve business outcomes
• Design and develop sensor deployment architecture in customers’ environments
• Configure and manage sensor environments, including operating systems, applications and network topology
• Participate in code and architecture reviews for developmental efforts
• Write complete technical documentation

Job Requirements:

• At least 3 years of experience as a Software Engineer or Cyber Security Engineer
• Hands-on experience in low-level systems programming
• Hands-on experience in C, C++ or Rust
• Hands-on experience in API or backend development
• Hands-on experience in frontend web development frameworks such as React or Next.js
• Demonstrated capacity to learn independently with minimal guidance on new technologies

Preferred Skills and Qualities:

• Cyber Security knowledge or experience
• Experience with low-level systems programming or kernel programming
• Experience with the Python programming language
• Experience with data engineering
• Experience with Assembly language
• Experience with firmware development
• Understanding of computer networking

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

Company overview
Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Department overview
Nomura is currently in the process of establishing a new Global Sourcing function to operate across Nomura Group companies, regions and functions to deliver an ongoing contribution to cost efficiency and commercial/contract risk mitigation associated with vendor engagements, and drive efficiencies through spend category commercial support, vendor/contract consolidation and Group-wide economies of scale.

Role description
Working as part of a Category team that operates as part of an overall Global Technology Sourcing team. Making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through:

• Supporting the Global Sourcing Category Lead – Network and Infrastructure in developing the overall spend category strategy in partnership with key stakeholders and managing the effective delivery of that strategy
• No direct reports however there will be some workload oversight of, and close collaboration required with members within the Global Sourcing team located in numerous Nomura regions
• Managing and/or providing oversight to category-wide efficiency and governance initiatives
• Effective management and delivery of new deals and renewals, including:

o Influencing the adoption of appropriate sourcing strategies and activities
o Leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations
o Significant interaction with senior internal clients and senior representatives from external vendors
o Creating and presenting impactful deal summaries/recommendations
o Working as part of cross-functional and cross-regional teams
o Maintaining deal pipelines

• Providing a commercial advisory service to key stakeholders
• Meeting or exceeding a range of financial and non-financial performance targets
• Ability to build and maintain collaborative working relationships with stakeholders
• Build strong supplier relationships and supplier management programmes; driving initiatives with suppliers in co-ordination with the business and corporate functions
• Making a material contribution to the ongoing development of Nomura’s Global Sourcing function, including policy and procedures
• Providing support and coaching to other members of the Category team with an emphasis on development of the more junior members of the team
• Where applicable, the execution of Business Continuity plans and pro-active operational risk management

Skills, experience, qualifications and knowledge require

• Degree level qualification or equivalent
• CIPS or other professional Sourcing/Procurement qualification desirable
• Minimum 10+ years of experience of sourcing the relevant spend categories in a blue-chip environment, with some experience of Category Leadership and a proven track record of successfully leading commercial and contract activities, including:

o Supporting the Global Sourcing Category Lead – Network Infrastructure, and leading the development and maintenance of strategic Category-wide plans and initiatives in conjunction with stakeholders
o Portfolio opportunity analysis and subsequent benefit delivery
o Interacting and influencing at senior management level
o Effectively influencing the sourcing strategy for individual projects
o Leading internal/market analysis, competitive bidding and negotiation activities for regional and global agreements, with a range of value and complexity
o Re-negotiation and value extraction from embedded legacy / incumbent suppliers
o Knowledge of the pricing and contracting mechanisms for global enterprise level suppliers
o Excellent understanding of commercial levers and legal terms and conditions relating to Network Infrastructure contracts
o Understanding of different Network Infrastructure services, platforms, licensing arrangements, pricing frameworks
o Ability to identify contractual, operational and commercial risks in particular complex projects and apply mitigation measures without impacting project delivery objectives
o Knowledge of supply market, supplier capabilities, and expected trends at a geographic and global level

• Experience in a Banking environment may be an advantage, but is not essential
• Staff management experience essential and cross-regional team experience an advantage
• Ability to motivate, organise and develop team members
• Strong and experienced commercial and contract negotiator
• Is highly credible, an effective communicator (written and verbal) and is able to influence senior external vendors and senior internal clients
• Self-starter who can work with minimal supervision and manage a large volume of projects
• Can contribute effectively to and/or co-ordinate cross-functional teams
• Can drive projects to a conclusion while maintaining a high quality of task delivery

Diversity Statement
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.
DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time

SFID: 8318

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

MIS Executive | Management Information Systems | Up to $4 | 5 Days | Tai Seng

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Position: MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.