We have a few openings for Research Fellow or Research Engineer. The selected applicant is expected to lead and pursue high-quality research in applied artificial intelligence (e.g., physics-informed neural network, transfer learning, and edge intelligence) for battery management systems that lead to publications in top-tier international conferences and journals, as well as real-world implementations. If interested, please send your resume including a cover letter, CV and a brief statement of your work undertaken in previous work.

The Singapore Institute of Technology (SIT) is a public autonomous university and the third largest university by intake in Singapore. SIT’s mission is to innovate with industry, through an integrated applied learning and research approach, so as to contribute to the economy and society. Singapore is the small city with a big dream. We are home to the best talent and have the world’s highest per capita investment in science and technology.

Key Responsibilities:

• Collaborate with partners from both the academia and the industry to lead and/or conduct innovative research on, but not limited to physics-informed neural network, transfer learning, and edge intelligence, battery management, etc.
• Contribute to academic research in the relevant domains and publish high-tier journal papers and conference papers.
• Participate in and manage the research project with Principal Investigator (PI) to ensure all project deliverables are met.
• Coordinate procurement and liaison with vendors/suppliers.
• Participate in computer science related laboratories and tutorials for undergraduate students.
• Interview and supervise student assistants in the project.

Job Requirements:

• (Research Fellow) PhD in Computer Science or a related field
• (Research Engineer) Bachelor/Master degree in Computer Science or a related field
• Proven ability to conduct independent research with a relevant publication record
• Outstanding data analytics, mathematical, and computer modelling skills
• Excellent interpersonal communication and oral presentation skills in English
• Self-driven and strong team spirit
• Open to fixed-term contract (renewable upon review of satisfactory performance)

Job Description

• Lead a team of Service Engineers and IT Admins
• Monitor team’s progression on all incoming service requests on hardware or software issues
• Execute all assigned cases effectively and efficiently with a sense of urgency
• Provide timely and effective resolution to service requests and incidents
• Handle high volume of client’s service requests and assigned accordingly to the team
• Handle client’s complaints and ensure customer satisfaction during closure
• Liaise smoothly between internal stakeholder and clients for any sales-related matters
• Provide on and offsite support if needed
• Manage Service Engineers daily schedule
• Manage team’s transportation and phone claim usage
• Assist in other ad-hoc tasks assigned by Technical Manager

Job Requirements

• Bachelor’s degree in relevant field or equivalent combination of education and experience
• Minimum 3 to 5 years of related experience
• Motivated and able to initiate work process
• Strong leadership skill with good communication
• Excellent customer service and support skills
• Possess and in-depth knowledge of PC/laptops/notebooks hardware (i.e. knowledge of parts)
• Possess strong organizational skills and ability to prioritize tasks among many competing requests

JOB DESCRIPTION

We are looking for a Senior Software Development Engineer who will be responsible for developing high-quality software solutions that meet business needs.

Your work will be pivotal in shaping the technical direction of the projects you are involved in and in mentoring junior team members to improve their skills.

You will work directly with the product head, who you will assist as his lead to manage the software design and development of all the product develop by the company or our contract manufacturer.

JOB SCOPE

Software Design and Development:

• Lead the design and implementation of complex software features or systems.
• Write clean, efficient, and maintainable code in programming languages such as C#, C++, Python, or others as appropriate.
• Apply design patterns, algorithms, and best practices to build robust, scalable systems.

Code Review and Mentorship:

• Review code contributions from other developers, ensuring high code quality and best practices.
• Mentor and guide junior engineers, helping them grow technically and professionally.

Collaboration and Problem Solving:

• Work closely with product managers, designers, and other teams to understand user requirements and translate them into technical solutions.
• Troubleshoot complex issues across the software stack and work on performance optimization.

Architecture and Technical Leadership:

• Contribute to the technical architecture of systems, ensuring scalability, security and maintainability.
• Take ownership of major system components, driving their development from inception to production.
• Ensure the codebase follows industry standards and best practices for security, performance, and reliability.

Testing and Quality Assurance:

• Develop unit tests, integration tests and other automated testing procedures to ensure software quality.
• Participate in continuous integration and continuous delivery (CI/CD) processes.

Innovation and Continuous Improvement:

• Stay up-to-date with the latest technology trends, frameworks, and development tools.
• Propose new ideas and techniques to improve software development processes and product quality.

Documentation:

• Document software design, implementation details, and testing procedures.
• Create and maintain technical documentation for internal and external use.

QUALIFICATIONS

Technical Skills:

• Proficient in one or more programming languages such as Java, Python, C++, C#, or JavaScript.
• Solid understanding of software development methodologies (Agile, Scrum, etc.).
• Strong experience in object-oriented design and design patterns.
• Knowledge of databases (SQL, NoSQL) and data modeling.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and containerization technologies (Docker, Kubernetes).
• Experience with version control systems like Git.
• Experience with performance tuning and optimization of software systems.

Experience:

• 5+ years of experience in software development.
• Proven track record of delivering high-quality software systems.
• Experience in leading or mentoring teams of software developers.
• Knowledge of full software development lifecycle (SDLC).

Soft Skills:

• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, collaborative environment.
• Leadership skills with the ability to make decisions and drive technical direction.

Preferred Qualifications:

• Experience in working with microservices and distributed systems.
• Familiarity with DevOps practices and CI/CD pipelines.
• Experience with automated testing frameworks and tools (JUnit, Selenium, etc.).
• Knowledge of Agile methodologies and experience working in Scrum teams.

- Initiate design and development of new applications.

- Requirement gathering with stakeholder, creating of flowchart and wireframe mockup

- Design and implement Continuous Integration / Continuous Delivery pipelines

- Design, develop, test, debug and deployment of new features for new and existing applications

- Provide technical input to assist product owners tp and refine user stories

- Ensure code upholds the best practices for security, data protection and reliability

-Any relevant ad-hoc duties

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• Preferably 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Position Overview

We are a leading chemical reagent sales company looking for a proactive and experienced Channel Sales Representative to manage and expand our distributor network in the Southeast Asia region. The ideal candidate will be responsible for developing strong relationships with existing distributors, identifying potential new partners, and driving channel sales growth across the region. This role requires a deep understanding of the distribution model and the ability to work closely with partners to achieve mutual sales objectives.

Key Responsibilities

1) Develop and execute a channel sales strategy to meet and exceed sales targets in the Southeast Asia region.

2) Build and maintain strong relationships with existing distributors, ensuring they are well-supported and equipped to sell our products.

3) Identify, evaluate, and onboard new distributors to expand our market reach.

4）Provide training and support to distributors on product knowledge, sales techniques, and company policies.

5) Collaborate with distributors to create and implement joint marketing and sales initiatives.

6) Monitor distributor performance, providing feedback and guidance to optimize sales results.

7) Negotiate contracts and agreements with distributors to ensure mutual benefits.

8) Conduct regular market analysis to stay informed of industry trends, competitor activities, and opportunities for growth.

9) Prepare and deliver sales forecasts, reports, and presentations to the management team.

10) Attend industry events, trade shows, and meetings with distributors to strengthen relationships and promote our brand.

Requirements

1) Bachelor’s degree in Business Administration, Marketing, Chemistry, or a related field.

2) Proven experience in channel sales, preferably within the chemical or related industry.

3) In-depth knowledge of the distribution model and experience managing distributor relationships.

4) Strong understanding of the Southeast Asia market and regional business practices.

5) Excellent communication, negotiation, and relationship management skills.

6) Ability to work independently and travel extensively within the region.

7) As we plan to expand into the Southeast Asian market, we expect English proficiency; Knowing a Southeast Asian language is a plus.

8) Strong analytical skills with the ability to make data-driven decisions.

9) Proficiency in Microsoft Office Suite and CRM software.

Preferred Qualifications

1) Previous experience working with distributors in the Southeast Asia region.

2) Familiarity with chemical products and their applications.

3) Demonstrated success in achieving sales targets through channel partners.

4)Experience in training and supporting distributors to enhance their sales capabilities

1. JOB DESCRIPTION

Job Title

Finance Manager

Occupation

FINANCE MANAGER

Job Description & Requirements

Responsibilities:

· Responsible for the company’s consolidation, reconciliation, budget & forecast, cost management, financial analysis and business activity reports

· Assist in preparation of materials and reports for Board, Audit and other Committee Meetings

· Assist in the financial year-end process which includes co-ordination with all company entities for reporting and the preparation of company financial statement

· Handle tax matters which would include the quarterly GST filing, corporate tax computation and transfer pricing compliance

· Monitor and report deviation of revenue and expenses including key value drivers

· Liaise with auditors, financial institutes, government agencies, company secretary, tax and accounting agents

· Any ad-hoc duties as assigned

Requirements:

· Bachelor’s Degree or professional qualification in Accounting

· At least 3-5 years of relevant working experience in audit/group consolidation of accounts

· Meticulous, Strong analytical skills and proficient in MS Office

· Good knowledge of Singapore Financial Reporting Standards

Job Responsibilities:

• Handling of Adobe and Microsoft product sales
• Achieve the assigned sales quota set by Management & Partners
• Client relationship building & sourcing for new clients
• Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.
• Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.
• Weekly sales reporting update to Partners
• Act as the main point of liaison between Partner and Internal Sales teams.
• Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.
• Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.

Job Requirements:

• Preferably with Minimum of 1 – 2 years sales experience in the IT industry
• Preferably with understanding of cloud-based software and subscription license model
• Ability of cold-calling, account building and maintenance, and closing sales opportunities
• Excellent verbal, presentation and written skills are required
• Team player and a business partner
• Demonstration of ‘on target’ sales performance
• Establishment and effective use of internal and external relationships

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri 9AM to 6:30PM

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Commercial and Investment Banking, Post-Trade Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems

• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development

• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture

• Contributes to software engineering communities of practice and events that explore new and emerging technologies

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification of software engineering concepts and 3+ years of applied experience

• Bachelor's degree in Computer Science or equivalent

• Possess 1+ years experience in application development using Java, Spring, SpringBoot, SQL, Unit Testing

• Hands-on practical experience in system design, application development, testing, and operational stability

• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages

• Overall knowledge of the Software Development Life Cycle

• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Exposure to cloud technologies

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c725b28d386de9cf325a80743f8cd5d2

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Candidates with past consultancy background (eg. Staffing / RPO) will be an advantage
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

In this role, you will:

Strategic Planning and Execution: Responsible for the overall direction and success of the Product and Technology Development Department based on the company's strategy, Sequence and stack-rank priorities into near-, medium- and long-term for successful execution against the company's overall business plan

Product Management: Be responsible for the comprehensive operation and maintenance of B-end business product lines, including product requirement analysis, functional design, iterative optimization, and lifecycle management, ensuring stable and efficient product performance.

Design and Development of Stores Listing: Lead the team in designing store listing projects for existing B-end products in the Singapore market, including market research, competitor analysis, user experience design, technical architecture design, and development implementation, creating competitive product solutions.

Technology Innovation and R&D: Drive technology innovation and R&D efforts, seeking new technologies and methods to enhance product performance and user experience, maintaining the company's technological leadership in the B-end market.

Team Building : Build and manage an efficient product and technology team, including recruitment, training, performance evaluation, and team culture building, enhancing the overall capability and cohesion of the team.

Interdepartmental Collaboration: Collaborate closely with sales, marketing, customer service, and other departments to ensure products meet market demands, improving customer satisfaction and market share.

Requirements:

Education: Bachelor's degree or above in Computer Science, Software Engineering, Information Technology, or related fields.

Work Experience: 5+ years of experience in B-end product management, with a proven track record of successfully managing large product lines or complex R&D projects. Familiarity with the Singapore market is preferred.

Technical Skills: Strong technical foundation, familiar with software development processes, project management tools, and B-end product design principles. Understanding of cloud computing, big data, AI, and other cutting-edge technologies.

Leadership: Excellent team management and leadership skills, able to inspire team potential and lead the team to efficiently complete tasks.

Communication Skills: Outstanding interdepartmental communication and coordination abilities, able to clearly articulate product vision and effectively drive project progress.

Creatve Thinking: Keen market insight and a sense of innovation, able to continuously drive product and technological innovation and development.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Position Purpose

• To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

• To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST

. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent • 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

IT Project Manager

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Project Manager to manage the end-to-end infrastructure technology portfolio of programs and projects for the banking and financial industry.

Responsibilities:

- Responsible for direct and matrixed execution of portfolio in infrastructure technology implementations, upgrades, conversion, and recovery.

- Collaborates with Design and Engineering teams to define project scope and build teams.

- Creates and manages project schedules, milestones, and resources.

- Leads weekly meetings, tracks risks, and generates project status reports.

- Manages project documentation, risks, and resources, ensuring on-time, high-quality delivery.

- Communicates with stakeholders and ensures project efficiency.

Requirements:

- IT qualification and/or relevant work experience

- Project management track record in technology related projects

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Java Developer with development experience on trading applications, support our client in Singapore which is a top global investment bank.

Key responsibilities:

• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Sprint planning support & production planning support
• Work closely with the different application teams and support different types of releases.
• Should be able to support the paperwork for the release processes
• Analyzing system requirements and development.
• Should be able to provide input/solutions on stabilization efforts of automation to reduce the manual efforts to make the system better.

Required Skills:

• Core Java & Frameworks: Strong knowledge of Core Java, with a focus on Java 8 or later versions. Experience with Java 17 is a plus.
• Development experience on Trading Applications, preferably on Equity Trading
• Memory Management: Understanding of Java memory management, including garbage collection and memory allocation.
• Data Structures: Well-versed in data structures, particularly HashMap.
• Web Frameworks: Proficient in Java web frameworks.
• Database Expertise: Experience working with Oracle databases.
• Migration Experience: Hands-on experience migrating from Spring to Spring Boot.
• CI/CD Tools: Familiar with Jenkins and Bitbucket.
• Project Management Tools: Well-versed with JIRA.
• Enhancements & Migrations: Experienced in handling enhancements and migrations.
• Linux Proficiency: Strong command of basic Linux commands and shell scripting; comfortable working in a Linux environment.