Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage,and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III in the Corporate and Investment Banking (CIB) Technology team, specifically within the Payments Technology division, you will be responsible for maintaining the operational stability, availability, and performance of our production application flows. Your role will involve troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems. You will also be instrumental in fostering a culture of continuous improvement, ultimately leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science or equivalent

• Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Possess technical skillset in Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra, monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting

• Possess good working understanding of public cloud with AWS Certification as a plus.

• Experience working in banking and payment domain: High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system

• Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies

• Ability to multi-task, handling complex requirements and is adaptable

Note: This is a shift role, including regular weekend rotations.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5c0c6e54534733fb4e9af2a50e801a6b

Our Commercial & Investment Bank (CIB) relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.

As a Technology Support II in our Payments Technology team within the Commercial and Investment Banking (CIB) Technology department, you will be instrumental in maintaining the operational stability, availability, and performance of our production application flows. Your role will involve troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, thereby supporting a seamless user experience and fostering a culture of continuous improvement. Your passion for solving business problems through innovation and engineering practices is highly valued. You will be expected to leverage your depth of knowledge and expertise across all stages of the software development lifecycle, while continuously partnering with various stakeholders to ensure application stability.

Job responsibilities

• Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm

• Promptly respond to service requests from Client facing support teams, Operations partners, etc.

• Manage priority incidents and leverage cross-functional teams to quickly eliminate impacts

• Monitor production environments for anomalies and address issues utilizing standard observability tools

• Improve operational stability and availability through participation in problem management

• Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

• Assist in the escalation and communication of issues and solutions to the business and technology stakeholders

• Work with development teams throughout the software life cycle ensuring sustainable software releases. Manage, track and validate all changes to the Production, Disaster Recovery environment

• Participate in the weekend support coverage in a rotational shift with fellow team members

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science or equivalent

• Formal training or certification on technology support concepts and 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud

• Exposure to observability and monitoring tools and techniques. Deep level expertise in instrumentation, customization and usage of atleast couple of modern monitoring toolset such as Dynatrace, AppDynamics, Grafana, Prometheus, ThousandEyes, Splunk, Geneos etc.

• Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Hands-on experience of Batch scripting, Ansible, PowerShell or Shell Scripting

• Expert in at least one of the relational database (SQL Server, Oracle, DB2 etc.)

• Expertise utilizing one of the batch scheduling tools such as Control-M or Autosys

• Experience in executing and driving Resiliency events

• Understanding of architecture and design of application systems

Preferred qualifications, capabilities, and skills

• Knowledge of one or more general purpose programming languages

• Knowledge of one or more infrastructure components (e.g. networking, cloud services, orchestration tools, containerization, compute and storage systems)

• Experience in Banking Finance domain

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=9c05e256c3a50bef648a8784c2187cab

Job Description

SIA has multiple positions for junior and senior data scientists to drive our AI, data science and business analytics initiatives.

Key Responsibilities include:

• Member of an in-house AI and data science development team that works on AI (including areas in generative AI, autonomous agent, NLP, computer vision and recommender system), mathematical optimization, game theory, and experimental design.
• Work closely with business stakeholders to create impactful and intelligent features/services in AI, data science and data analytics. Propose and build scalable ML/DL solutions. Deploy them as API microservices for use by software applications and business users for faster and more effective decision making.
• Oversee the technical work of external technology partners and provide them datasets to deliver products/services in AI and data science. Support business users in the assessment/ validation of partner-supplied prediction models and in their deployment to production cloud.
• Work closely with application development teams to operationalize and integrate AI/ML capabilities in API microservices.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS in Computer Science, Mathematics, Statistics, Physics or related discipline is required. PhD and MS degrees related to machine learning and other AI disciplines are preferred.
• Intermediate programming skills in Python. Conversant with algorithm design/analysis, data structure and SQL. Familiarity with functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java and C# is a plus.
• Exposure in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• Relevant internship or industry experience as a hands-on data scientist/AI engineer in shallow and/or deep learning (you should be very comfortable with most topics covered in the free undergraduate textbook by Gareth James, “An Introduction to Statistical Learning – with Applications in Python”, 2023). Additional exposure in some of the following areas is a plus:

1. Use of recent proprietary/open-source LLMs through prompt engineering (such as OpenAI ChatGPT and Bing Chat). Familiarity with LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Experience of using GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Familiarity with Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Some hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Good interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· Familiar with CCTV installation and configuration

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Providing IT technical and administrative support for a variety of company software application and company hardware including setup & troubleshooting

• Providing technical support in pre- and post-implementation and maintenance for existing systems and IT related projects

• Conducting training to staffs when required

• Continuously analysing, identifying & executing value creation opportunities for our Integrated IT system

• Working closely with relevant stakeholder for IT related improvement and issues

• Basic knowledge in Active Directory and Microsoft 365 administration

• Server and infrastructure knowledge

• Working on Ad hoc projects and other IT related matters

Requirements

• Preferably Diploma/Degree in Information Technology, Computer Science or related discipline

• Minimum 2 years of relevant IT work experience.

• Possess knowledge and Experience in IT infrastructure such as ERP system optimisation, managing ERP enhancement requirements, servers etc

• Good knowledge of standard Microsoft Products with emphasis on Windows and Office programs

• Able to multi-task and have good time management skills

• Able to develop a good working relationship with all levels of users

• Able to work independently and self-directed

• Your passion for learning and growing will be a highly considered

We Are:

We are Technology Strategy. Our vision is to become the world’s leading advisors in harnessing technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture market share.

Our Technology Strategy team leverages deep business and technology domain expertise to empower clients to be more competitive by leading initiatives that unlock value and drive growth. In today’s rapidly changing environment, the C-suite must position technology as a differentiator to stay agile in a world dominated by change. New business architectures break away from old ways of doing things, driving agility to compete and grow in the new. Accenture’s Technology Strategy team enables leaders to act quickly and confidently as they pivot to the future. We help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology.

You Are:

A strategy ace with a passion for serving clients and a desire to build our practice. Your talent helps clients craft rapid, data-driven, and practical technology strategies to enable their business strategies. You are results-oriented, self-directed, inquisitive, and entrepreneurial-minded. You maintain knowledge of evolving technology trends and apply those to develop innovative approaches to deliver value for our clients. You have a flair for breaking down issues into logical parts and constructing analyses driving actionable recommendations. You’ve got top notch communication and people skills as well as demonstrated experience building relationships and collaborating on problem solving. You have a track record of rapid development and a strong desire to grow your career.

In Technology Strategy you will:

Serve as trusted advisor to the C-suite supporting the strategy at the intersection of both technology and business​

Articulate a compelling technology vision with industry and functional expertise​

Support in the shaping of technology in business strategies to capture market share

Identify and prioritize value creation opportunities based on detailed assessment and analysis of current technology footprint

Stay updated on industry trends and incorporate best practices into technology trends, IT architecture, etc.

Drive strategic opportunities which incorporate innovative technology solutions into broader business transformations

Develop operating models and business cases leveraging modern technologies and ways of working

Lead the creation of well-articulated thought leadership assets that present innovative insight, knowledge, guidance, and recommendations on a specific market-relevant technology strategy

Ensure clients are positioned for long-term success with practical road maps for carrying out Digital, IT or Cloud strategy, managing change, monitoring and gauging processes, and taking remedial steps

As a Consultant you will:

• Manage workstreams, small teams and own deliverables
• Establish strong working relationships with primary client contacts early in the project, beginning to be viewed as a trusted advisor to the client
• Lead client meetings and drive to insight, decisions, and actions, balancing understanding client needs / desires with presenting an informed and convincing perspective; able to clearly describe analysis performed, methodology, and implications for client's business
• Be able to define technology transformation, strategies, and capabilities including north star and target blueprints (at business functional level)
• Support thought leadership, asset development, and intellectual capital efforts with support from more senior colleagues.
• Lead client meetings and drive to insight, decisions, and actions, balancing understanding client needs and desires with presenting an informed and convincing perspective; able to clearly describe analysis performed, methodology, and implications for client's business
• Develop self and mentor peers and analysts
• Support a strategy project in shaping the role of technology to impact business value across growth and cost through ownership of a deliverable driving executive storytelling and/or financial analysis
• Form hypotheses and create a robust fact base for analysis
• Develop broad knowledge base along with focus on one or more targeted focus areas across technology strategy, functional, technical, and industry areas
• Proactively seek out and use frameworks, adapting them to client situations
• Clearly communicate ideas, solutions, and business impacts, with information presented in a compelling and organized way
• Support Business Development, building understanding of how to architect and position proposals and SOWs

Here’s What You Need:

• Minimum 3 years of strategy consulting experience at a consulting firm
• Minimum 3 years of experience in at least one of the following: digital strategy, transformation strategy, operating model strategy, technology in M&A, technology cost optimization, or technology driven revenue growth strategy
• Minimum 3 years of experience writing business cases
• Minimum 3 years of experience in planning / structuring analytical work, facilitating team workshops, and developing (technology) strategy recommendations
• Critical thinking, ability to question decisions and provide creative solutions
• Knowledgeable in developing practical roadmaps that support the enabling of technology transformation
• Curiosity about technology and its influences on business and work
• Strong quantitative and analytical skills
• Top-notch communication (written and oral) people skills
• Strong presentation skills: including the ability to synthesize information and bring a message forward
• Minimum A Bachelor’s degree, preferably 1st class honours

Bonus Points if:

• You have an MBA or equivalent graduate degree
• Intermediate proficiency in Technology Architecture Blueprint, Operating model assessment & Roadmap Definition
• Professional certification in relevant related skills

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Providing IT technical and administrative support for a variety of company software application and company hardware including setup & troubleshooting

• Providing technical support in pre- and post-implementation and maintenance for existing systems and IT related projects

• Conducting training to staffs when required

• Continuously analysing, identifying & executing value creation opportunities for our Integrated IT system

• Working closely with relevant stakeholder for IT related improvement and issues

• Basic knowledge in Active Directory and Microsoft 365 administration

• Server and infrastructure knowledge

• Working on Ad hoc projects and other IT related matters

Requirements

• Preferably Diploma/Degree in Information Technology, Computer Science or related discipline

• Minimum 2 years of relevant IT work experience.

• Possess knowledge and Experience in IT infrastructure such as ERP system optimisation, managing ERP enhancement requirements, servers etc

• Good knowledge of standard Microsoft Products with emphasis on Windows and Office programs

• Able to multi-task and have good time management skills

• Able to develop a good working relationship with all levels of users

• Able to work independently and self-directed

• Your passion for learning and growing will be a highly considered

Roles & Responsibilities

We are currently looking for an experienced Project Manager to join us. we are seeking a dynamic individual to take responsibility for their development projects, managing internal and external stakeholders and providing data on project progress to senior management. As the Project Manager, you'll spearhead cutting-edge projects in development.

Job description
Responsibility：
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including resource allocation, timeline, budget estimates, and risk management strategies.
• Set realistic deadlines and milestones and adjust project scope or resources as needed to meet objectives.
• Lead and coordinate cross-functional teams in the execution of engineering projects.
• Monitor and manage project activities to ensure that timelines and quality standards are met.
• Ensure proper communication between all team members and stakeholders, resolving conflicts and managing expectations.
• Assign tasks to engineering and technical teams and ensure resources are optimized for efficiency.
• Identify resource constraints and work to address any issues that may impact
• Identify project risks and develop mitigation strategies.
• Monitor project risks throughout the project lifecycle and update risk management plans as necessary
• Oversee project quality standards and ensure that engineering best practices and regulatory requirements are met.
• Conduct regular project reviews and ensure that design and technical documentation is accurate.
• Act as the main point of contact for project stakeholders, ensuring timely communication of project status, issues, and progress.
• Prepare and deliver regular reports, presentations, and updates to senior management and other key stakeholders.

Qualifications:
• Degree in Engineering or a related field.
• At least 5 years Project Management working experience
• Proven experience in project management, with a focus on technology projects.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) are a plus.•

• Ability to work independently and as part of a team.
• Willingness to travel & support on weekend as needed to project sites or client meetings.

We are looking for a Project Lead/Deputy Project Manager to support the planning, scheduling, procurement, execution, and tracking of activities related to digital projects within the organization.

Key Responsibilities:

• Assist in developing and supporting project goals, budget, timelines, activities, assessments, and reviews and participate in the status meeting
• Provide administrative support to Project Managers, ensuring project deliverables meet corporate quality standards
• Coordinate communication between project team members and stakeholders to ensure effective collaboration
• Oversee the procurement of resources and materials, ensuring they meet project specifications and are delivered on time
• Assist to implement risk management strategies to minimize project risks and prepare contingency plans for potential problems
• Support Project Managers in contract administration, project budgeting, expense tracking, and cost management
• Work with the Project Manager to ensure smooth and timely reporting, presentation, and/or analysis
• Facilitate project meetings, prepare agendas, document discussions, and track action items
• Provide overall project progress and status of milestones and deliverables across the portfolio
• Handle any other ad-hoc duties as assigned.

Job Requirement:

• Bachelor’s Degree in Project Management, Engineering, or a related field.
• Minimum of 2 years experience in project management, with a track record of progressing through various roles within project teams.
• Exceptional skills in communication, leadership, problem-solving, and risk management.

Our client is actively searching for a IT Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

The ideal candidate will need to have the following qualities and experience:

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

Summary:

We are seeking a motivated IT professional to join our team as Technology Executive – Group IT Operations & Process Automation. The ideal candidate will have strong background in hardware and software support, along with good knowledge of Microsoft 365 security products, including Entra ID, Intune, and Defender. The candidate will be responsible for the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.

In addition, the candidate is an avid learner with a keen interest in deepening development skills in MS Office & Power Platform with the objective of implementing automated processes and workflows to raise efficiency and foster continuous improvement in IT Operations and other business areas. This role also offers an exciting opportunity for someone eager to promote a culture of knowledge sharing by acting as a champion for MS productivity tools by seeking innovative ways to use MS Office and Copilot AI to enhance productivity, and sharing practical tips and guides to empower internal users.

Key Responsibilities:

1. IT Operations - the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.
2. Design and development of automated processes & workflows to improve IT Operation and other business areas tasks/ reports using MS Power Platform apps.
3. Assist Technology Manager – Business Application in data analysis/ reporting tasks using Power BI.
4. Identifying and generating practical tips/ guides on MS Office apps – to share technical knowledge to non-technical internal users.

Qualifications and Experience:

• Diploma in Information Technology, Computer Engineering or equivalent.
• Minimum 1-2 years working experience as IT Operations officer providing end user support in the MS 365 environment.
• Understand the MS 365 cybersecurity solution set including Entra ID, Intune, Defender.
• Proven work experience as a designer and developer of workflows automation using the MS Power Platform.
• Strong commitment to professional excellence and self-starter approach to continually acquire new IT skills and knowledge, including the use of AI.
• Working knowledge of any ERP systems and experience with data analytics using Power BI would be a plus.

Requirements

IT Operations Tasks/ Skills

• Liaise with outsourced IT & Infra Helpdesk/Security Monitoring vendor to ensure consistent service levels, according to set IT policies and procedures, to internal users for all office locations of the Group.
• Perform general trouble-shooting on IT hardware and software products.
• Responsible for and liaison with outsourced IT vendor for Technology system access/ revoke requests, which includes the setting up and deployment of new PC/laptops/tablets.
• Understand concepts pertaining to the MS 365 cybersecurity product suites including Entra ID, SSO, Intune, Defender and security policies related to Teams/Sharepoint and Email. Conduct discussions with IT vendor on on-going cybersecurity risks and actions required.
• Track and report on service issues logs raised to outsourced vendors such as IT Helpdesk and ERP system vendors and provide liaison between business users and vendor consultants for timely turnaround and resolution.
• Author and maintain IT operations schedules and procedure guides, user manuals and systems documentation to support ongoing operations.
• Develop & collate online surveys for internal user satisfaction with IT Helpdesk service for continuous improvements.
• Provide internal users with tips/guidance on Helpdesk matters and MS Office usage.

MS Power Platform Development Tasks/ Skills

• Competent in MS Office productivity tools. Able to write macro scripts for Excel.
• Able to write Powershell or other methods to perform CRUD functions within MS Admin Centre.
• Good communication skills to work effectively with internal users to analyse, to document business processes using ‘swim-lanes’ via Visio or a similar tool for IT Operations and other process improvements.
• Development of workflow automation solution using MS Power Platform including Powershell, Forms, Power Automate integrating with Sharepoint.
• Data analytics and reporting (using Power BI or other means) – identify and develop automated methods of extracting data from MS Admin Centre and other online portals (eg. software licence portals) to provide IT Operations reports and graphs for Finance (cost allocations) and other stakeholders.
• Author and maintain user manuals and systems documentation for the developed workflows.
• Be resourceful in seeking out technical knowledge required for development, include the use of AI tools.
• Establish engagement with business stakeholders to identify continuous improvement and value-added opportunities.

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Job Description

SIA has multiple positions for generative AI/deep learning experts to drive our AI and data science initiatives.

Key Responsibilities include:

• Member of the in-house AI Center-of-Excellence team that works on challenging problems in advanced AI (including areas on generative multimodal AI, autonomous agent, NLP, computer vision, recommender system), mathematical optimization, game theory, and experimental design.
• Research and develop advanced machine learning algorithms to meet complex product requirements. The scope includes defining hypotheses, executing necessary tests and experiments; evaluating, tuning and optimizing algorithms and methods; and having an eye towards cloud implementation ease, scalability, and robustness in a live customer facing production environment.
• Provide technical direction and guidance to a small and highly skilled team of junior and senior data scientists embedded in Kanban data squads. These squads deliver products/services in generative AI, data science and data analytics to stakeholders in a large number of business units. Serve as a go-to technical expert in your area of AI expertise.
• Work closely with business stakeholders to create impactful and intelligent features/products. Collaborate with other team members including data scientists, data engineers and data strategists. Strategic ownership of all critical end-to-end AI processes.
• Administer/maintain performant cloud and on-premises GPU compute resources that train large ML models and provide inference API microservices in production.

Requirements

• PhD degree related to computer science, machine learning or other AI disciplines is required (consideration will be given to exceptional candidates without advanced degrees).
• Demonstrated intellectual firepower as a rapid problem-solver and tech lead.
• Advanced programming skills in Python. Strong technical skills in algorithm design/analysis, data structure and SQL. At least intermediate-level mastery of functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java or C# is a must.
• Hands-on proficiency in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• 3 or more years of relevant industry experience as a hands-on technical expert in shallow and deep machine learning, with additional specializations in most of the following areas:

1. Experience in the use of recent proprietary/open-source LLM APIs (such as OpenAI GPT-4, Anthropic Claude 2, Google PaLM 2, or Meta LLaMA 2); software development skills involving multi-agents and prompt engineering using LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Highly conversant with GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Demonstrated ability in rapidly adapting, training and deploying state-of-the-art AI models or services in production based on the latest published research papers and open-source code.
4. Familiarity of Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Significant hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Excellent mentoring, interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Aligned with Innovation Enabled:
  • Assist in AI Solution Development: Support the design, training, and deployment of AI models for innovative teaching and learning solutions, enhancing personalization and engagement.
  • Support IT Modernization Efforts: Work on automating processes and improving service delivery to achieve operational excellence and stakeholder satisfaction.
• Aligned with User-Centric:
  • Enhance User Experience: Collaborate with the team to integrate AI into IT services, ensuring seamless and user-friendly applications that prioritize empathy and usability.
  • Develop Employee-Focused Tools: Build and maintain AI-powered tools that assist employees in focusing on value-added tasks and improving productivity.
• Aligned with Data-Driven:
  • Prepare and Process Data: Collect, clean, and preprocess data for machine learning and AI projects, ensuring accessibility and usability for decision-making.
  • Contribute to Analytics and Insights: Assist in generating intelligent insights by developing and refining models for data analysis and reporting.
• Technical and Collaborative Responsibilities:
  • AI Development and Maintenance: Write and maintain code for AI/ML models and pipelines, ensuring accuracy, scalability, and efficiency.
  • Research and Experimentation: Explore emerging AI techniques and tools to recommend improvements and innovative solutions.
  • Documentation and Reporting: Maintain clear documentation of AI workflows, model parameters, and project updates for future reference and team collaboration.
  • Cross-Functional Collaboration: Work closely with the AI Technical Lead and stakeholders across departments to ensure solutions meet business needs.

• Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, or a related technical field.
• Minimum 5 years' experience in an IT role, with 1 to 2 years in AI and related fields.
• Recent graduates or candidates with internships/projects in AI/ML are welcome.
• Certifications such as Microsoft Azure AI Fundamentals, AWS Certified Machine Learning, or Google AI certifications are a plus.
• Proficiency in Python or R, with familiarity in ML libraries such as Scikit-learn, TensorFlow, or PyTorch.
• Basic understanding of data visualization tools (e.g., Matplotlib, Seaborn).
• Awareness of cloud services such as Azure, AWS, or Google Cloud, with hands-on experience being a plus.
• Knowledge of data processing tools like SQL and familiarity with data preparation techniques for AI/ML models.
• Exposure to ETL pipelines and working with datasets from diverse sources.
• Demonstrated experience through coursework, internships, or personal projects in developing and deploying machine learning models.
• Strong ability to work in a team, learn quickly, and apply feedback to improve performance.
• Problem-Solving: Logical and creative thinking to address challenges in AI implementation.
• Communication: Ability to articulate technical concepts to non-technical team members and stakeholders.
• Ethical Awareness: Understanding the basics of ethical AI practices, such as fairness and data privacy.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Innovation Enabled
• Develop AI-Powered Solutions: Design, build, and deploy AI models and applications that enhance teaching and learning personalization, critical thinking, and engagement, aligning with SMU's innovation goals.
• Modernize IT Services: Leverage AI technologies to automate workflows and modernize IT operations, ensuring they are secure, resilient, and efficient, contributing to operational excellence.
• User-Centric
• Enhance User Experience with AI: Implement AI-driven tools and services that provide seamless and consistent experiences across SMU's digital platforms, grounded in human-centered design principles.
• Empower Employees through AI Tools: Develop and deploy personalized AI applications that assist employees in automating repetitive tasks, improving productivity, and enabling a focus on strategic, value-added work.
• Data-Driven
• Build Unified Data Solutions: Collaborate with the data team to create AI models and pipelines that unify and make institutional data accessible for informed decision-making and analysis.
• Generate Intelligent Insights: Use advanced analytics and AI techniques to deliver actionable insights, helping stakeholders identify opportunities for improvement and refine services.
• Technical Execution and Collaboration
• AI Model Development: Develop and optimize machine learning models, ensuring scalability, accuracy, and relevance to SMU's needs.
• Infrastructure and Tools: Set up and manage the necessary infrastructure, tools, and pipelines to support AI development and deployment efficiently.
• Cross-Functional Collaboration: Work with stakeholders across departments to understand requirements, integrate solutions, and ensure AI systems meet business needs.
• Governance and Continuous Improvement
• Ensure Ethical AI Practices: Work with the governance team to implement governance frameworks and maintain compliance with data privacy and security policies in all AI initiatives.
• Upskill and Support: Provide hands-on technical training to team members and SMU staff, building internal AI capabilities and fostering a culture of innovation.

• Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Machine Learning, or a related technical field.
• Minimum 8 years' experience in an IT role, with 2 to 5 years in AI and related fields.
• Professional Certifications (optional but desirable):
• Certifications in AI and Machine Learning, such as:
• Microsoft Certified: Azure AI Engineer Associate
• Google Professional Machine Learning Engineer
• AWS Certified Machine Learning Specialty
• Data-related certifications, such as:
• Certified Data Scientist or similar credentials.
• AI ethics or governance certifications are an added advantage.
• Hands-on experience in deploying AI/ML models on cloud platforms, e.g. Azure Cognitive Services, AWS SageMaker, or Google AI Platform.
• Familiarity with cloud-native tools for orchestration, such as Kubernetes, and serverless computing solutions like AWS Lambda or Azure Functions.
• Knowledge of cost optimisation strategies for AI workloads in the cloud.
• Good knowledge of Python or other programming languages for machine learning and data science tasks, including libraries like NumPy, pandas, and Matplotlib.
• Ability to write efficient code for statistical modeling or production-grade AI system development.
• Familiarity with shell scripting and version control tools like Git.
• Proficiency in building, training, and deploying machine learning models using frameworks such as TensorFlow, PyTorch, Scikit-learn, or Keras.
• Strong understanding of advanced ML concepts like transfer learning, reinforcement learning, and unsupervised learning.
• Expertise in working with large-scale data using tools like Apache Spark, Hadoop, or SQL.
• Familiarity with ETL (Extract, Transform, Load) processes to prepare and clean data for machine learning.
• Understanding of database systems, both relational (e.g., MySQL, PostgreSQL) and non-relational (e.g., MongoDB, Cassandra).
• Proven track record of designing, implementing, and maintaining AI/ML models that solve real-world problems.
• Experience in developing AI pipelines for model training, testing, and deployment.
• Knowledge of MLOps practices for scalable and maintainable AI systems.
• Demonstrated ability to work effectively in cross-functional teams, engaging with stakeholders to understand business requirements and translate them into technical solutions.
• Experience in a university setting, contributing to academic or research projects, or supporting faculty and students with technical AI solutions is an advantage.
• Strong communication skills to articulate technical concepts to non-technical stakeholders and promote AI literacy.
• Problem-Solving Ability: Strong analytical thinking and a structured approach to solving complex challenges using AI and data.
• Knowledge of AI Governance: Understanding ethical AI practices, data privacy standards (e.g., GDPR), and bias mitigation techniques.
• Proficiency in Automation platforms like Power Automate and Visualization Tools like Tableau, Power BI, or Python libraries (e.g., Seaborn, Plotly) for automation integration and presentation of AI-driven insights.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary

We are looking for a visionary and results-driven Chief Technology Officer (CTO) to lead and manage the technology strategy of the company. This executive role involves overseeing the development of all technology initiatives, setting technical direction, and ensuring that technology investments align with business goals. The CTO will drive innovation, ensure system reliability, and manage the technology infrastructure to deliver high-quality products and services to our customers.

Key Responsibilities

• Strategic Leadership: Define and execute the technology vision and strategy in alignment with company objectives and market opportunities.
• Innovation & Development: Oversee the development of innovative technology solutions that provide competitive advantage and meet market needs.
• Team Management: Lead, mentor, and build a high-performing technology team, promoting a culture of continuous learning and technical excellence.
• Technology Infrastructure: Ensure the scalability, security, and reliability of the company’s technical infrastructure, including cloud systems, software platforms, and data management tools.
• Product Development: Collaborate with product, marketing, and operations teams to deliver seamless and effective product experiences to users.
• Technology Operations: Supervise day-to-day technology operations, ensuring efficiency and minimizing downtime or system failures.
• Risk Management & Security: Implement and maintain robust cybersecurity measures to protect company data and intellectual property.
• Vendor & Partner Management: Manage relationships with technology partners, suppliers, and vendors to ensure the delivery of high-quality services and solutions.
• Budget Management: Develop and manage the technology budget, ensuring cost-effective use of resources and adherence to financial plans.
• Regulatory Compliance: Ensure technology operations are compliant with industry standards, regulations, and best practices.
• Technology Trends: Stay current with the latest technology trends, advancements, and best practices, incorporating these into the company’s technology strategy.

Key Skills & Qualifications

• Proven experience as a CTO, VP of Engineering, or other senior technology leadership roles in a fast-paced and dynamic environment.
• Strong understanding of system architecture, cloud services, and application development.
• Experience leading cross-functional teams in the development of scalable, secure, and innovative solutions.
• Exceptional knowledge of software engineering principles, development methodologies, and best practices.
• Proven track record of driving digital transformation and leading technology initiatives that align with business goals.
• Expertise in managing large-scale technology projects, budgets, and vendor relationships.
• In-depth understanding of cybersecurity principles and practices.
• Excellent communication and leadership skills, with the ability to interact effectively with stakeholders at all levels of the organization.
• A problem-solver with the ability to think strategically and make data-driven decisions.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field; relevant certifications are a plus.

NorthLight School is a MOE specialised school that aims to be a choice school to prepare youth for life and living. Regardless of their starting points in life, we believe that they can SHINE. Each day, we are “kindling passion, igniting possibilities”.

We invite mission-minded individuals with the requisite skill sets and experiences to join our team to help these students on their education and life journey to achieve success.

TEACHER - INFOCOMM TECHNOLOGY

Work closely with teachers and IT support team to facilitate the teaching and learning of Info-Communications Technology (ICT) lessons for students in both academic and non-academic areas.

Main duties and responsibilities:

• Identify and design support structures/strategies/resources.

• Provide technical support in Computer Labs and/or individual and small-group teaching that meets students’ learning needs.

• Design and develop lesson packages to support individual and small-group teaching.

• Monitor the effectiveness of teaching support provided for students regularly and recommend improvements to enhance students’ learning.

• Provide support to ICT department in its initiatives, projects, and assessments.

Requirements:

- At least Diploma or its equivalent in Information Technology.

- Teaching qualification attained from institutions, e.g., National Institute of Education (NIE), International Baccalaureate, Cambridge International Education or Institute of Technical Education (ITE) is a must.

- Possess proficient knowledge and skills in MS Office, Computer Basics, Video/Audio editing, and Basic Programming.

- Relevant teaching experience.

- Resilient individual with a passion for working with students.

- Good team player with good interpersonal and communication skills.

We offer:

• 5-day work week
• Abundant learning and development opportunities
• School holidays leave scheme

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Technology Delivery Manager

Job Requisition Number: IGSKA003

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 7 years’ experience with Technology Project Management.

Asset Management is a leading Asian asset manager with award-winning investment expertise in fixed income and equities. Headquartered in Singapore, we offer global investment management expertise to individuals, institutions and corporations from a regional network spanning Thailand, Malaysia, Brunei, Japan and beyond. Our comprehensive product suite includes innovative solutions covering retail unit trusts, exchange-traded funds and customized portfolio management services.

Key Responsibilities

Project Leadership and Management

· Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

· Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

· Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

· Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

· Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

· Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

· Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

· Work with Security teams to facilitate completion of penetration testing and remediation of findings.

· Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

· Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

· Provide systems input during the specification phase (e.g., effort estimates, high level delivery plan) based on impact assessments.

· Engage with suppliers, conduct RFQ/RFI processes, and ensure timely, high quality product deliveries.

· Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

· Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

· Ensure project documentation is completed according to industry and organizational standards.

Key Requirements:

· Degree in Computing or related discipline to support job requirements.

· At least 7 years of experience in Program/Project management under Project Delivery.

· Experience in project management, business analysis, business process re-engineering.

· Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.

· Adaptable and comfortable working in a dynamic environment.

· Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).

· Strong client management and interaction experience.

· Strong persuasion and negotiation skills including conflict resolution skills.

· Strong analytical and critical thinking skills, meticulous with attention to details.

· Ability to identify and improve on work & process inefficiencies.

· Proficient in MS Project, Confluence, JIRA.

· Proficient with SDLC, AGILE methodologies.

· End-to-end implementation of any of the following in a Financial Services Industry would be an advantage:

o Cloud related solutions

o Infrastructure / Network related solutions

o Endpoint / Workplace Technology related solutions

o Active Directory / Identity Management related solutions

· Good organization skill, able to multi-task and work under pressure.

· Adaptable and comfortable working in a dynamic environment.

· Excellent time management and can prioritize work.

· Strong analytical and critical thinking skills, and meticulous with attention to details.

· Team player, able to work independently or in a team with minimal supervision.

· Good communication, writing and presentation skills.

· Good stakeholder engagement and vendor management skills.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Location: Ang Mo Kio

Responsibilities

• Lead and provide direction to teams. Explore emerging technologies and industry trends. Identify new technologies that can drive innovation and competitive advantage
• Build and maintain technology roadmap to meet business needs
• Ensure that all technology systems comply with industry regulations and standards.
• Serve as a key point of contact for technology-related matters
• Providing updates to senior leadership and stakeholders on progress, challenges, and opportunities.

Requirements

• Bachelor or Masters in Computer Science, Engineering or equivalent work experiences
• 8-10 years of relevant experience in technology leadership roles
• Experience in Generative AI, Large Language Models or other emerging technologies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 10 years’ experience with Technology Project Management.

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Bachelor's Degree in Computing or related discipline to support job requirements.
• At least 10 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work & process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

- Cloud related solutions.

- Infrastructure / Network related solutions.

- Endpoint / Workplace Technology related solutions.

- Active Directory / Identity Management related solutions.

Soft Skills

• Good organization skill, able to multi-task and work under pressure.
• Adaptable and comfortable working in a dynamic environment.
• Excellent time management and can prioritize work.
• Strong analytical and critical thinking skills, and meticulous with attention to details.
• Team player, able to work independently or in a team with minimal supervision.
• Good communication, writing and presentation skill.
• Good stakeholder engagement and vendor management skills.

Technology Project Manager will be responsible for one or more of following functions assigned to him as required.

Shipyard repairs & dry-docking support

• Maintain updated list of OSM Thome standard docking jobs for all classes of vessels, concurrent with class and flag requirements.
• Assist Vessel Managers to finalise ship specific docking specifications.
• Monitor docking planning of vessels in the fleet and liaise with respective Vessel Manager to ensure docking and associated repairs are carried out within the relevant window.
• Liaise with shipyards to ensure availability of repair slots.
• Assist the Vessel Manager with yard bids comparison and yard selection.
• Assist Vessel Manager or attend vessels during the dry-dock repair period, as required.
• Provide quarterly analysis report on yard performance based on set KPI’s.

Planned maintenance systems

• Monitor functionality of the Planned Maintenance Systems (PMS) for fleet vessels and provide solutions for the resolution of any issues and correction and improvement of database.
• Liaise with Vessel Managers and ship staff to ensure that the PMS program on each vessel is optimally utilized.
• Assist with the implementation of the PMS for new tonnage inducted into the Fleet.
• Ensure that the PMS are updated with new jobs as per the latest requirements from Classification Societies, Flag State Administrations, industry requirements, and sharing of best practices and experiences on the fleet.
• Provide PMS familiarisation and training to ship staff visiting the Office.
• Provide monthly/quarterly/yearly reports and statistics on the status of the PMS across the fleet to management.

Vessel performance monitoring systems

• Monitor functioning of the performance monitoring systems for fleet vessels. Facilitate regular and easy monitoring of speed and consumption performance of fleet vessels.
• Liaise with Vessel Managers and ship staff to ensure that the performance monitoring system on each vessel is optimally utilized and to resolve any concerns.
• Facilitate comparative study of performance across the fleet, using performance monitoring system.
• Enhancement of system to enable reporting and managing of newer performance aspects as new requirements are identified, and new regulations come into force.
• Identify scope to optimize energy management in the fleet, and recommend solutions.
• Assist with the implementation of the performance monitoring system and SEEMP for new tonnage inducted into the fleet.
• Assist the Vessel Manager for the monitoring of the EEOI on each ship.

Technical procedures & knowledge sharing

• Sharing learning on technical issues, as gained from operational experience within the fleet and knowledge from industry best practices & new regulatory requirements; with vessels and Technical Departments.
• Review & revise technical procedures for simplification and updating with latest experience and knowledge.
• Formulate technical alerts & circulars and contribute to periodic presentation sessions, for knowledge sharing.
• Audits of technical departments to ensure compliance to standards (provisions under HSSEQ, TMSA & Rightship).
• Identify deficiencies & scopes for improvement in compliance, and recommend measures for improvement.

Technical support

• To extend support to technical departments in following areas, based on requirements:

o Troubleshooting

o General advice on technical issues relating to engineering and regulatory issues

o Vessel repairs

o Conversion projects

o Compliance with new regulations

• New technologies for energy savings & environment protection

Education and qualification

• Degree/Diploma in Engineering with 10 years of experience in marine industry.

Experience

• Marine Engineering background with experience in one or more of following areas:
• Sailing experience as a Senior Engineer on merchant vessels
• Experience as Vessel Manager or Technical Superintendent
• Shipyard experience as Repair/Project Manager
• Experience as Classification Society Surveyor

Job Summary - As a Technology Solutions Architect within Station Satcom, you will play a pivotal role in designing, implementing, and optimizing IT product solutions tailored to the maritime industry. Your responsibilities will include integrating IT services with Maritime internet / communications satellite technology to deliver seamless connectivity and managed services to our maritime clients. This role requires deep technical expertise in IT infrastructure, networking, cloud services, and satellite communications, as well as the ability to understand customer requirements and translate them into practical, scalable solutions.

ROLES AND RESPONSIBILITIES

Solution Design and Architecture

• Develop comprehensive IT and network solutions tailored to maritime clients, integrating with marine internet, communication systems, and specialized maritime applications.
• Collaborate with engineering, operations, and sales teams to design robust, scalable, and secure IT solutions that meet both business objectives and client needs.
• Provide technical leadership in defining architectural frameworks, ensuring solutions aligning with industry best practices and adhering to regulatory standards.

Product & Service Development

• Design and optimize IT products and services for maritime environments, with a focus on managed IT services, remote monitoring, cloud integration, cybersecurity, satellite connectivity integration, and data analytics.
• Lead technical evaluations and feasibility studies for new IT products, assessing compatibility with satellite communication systems and onboard technologies.
• Define detailed product specifications to ensure that solutions meet both operational efficiency and client-specific requirements.

Customer Engagement and Requirements Gathering

• Engage with maritime customers to identify their requirements, operational challenges, and specific pain points, translating them into actionable technical requirements.
• Conduct solution presentations, technical workshops, and demonstrations to communicate the value of proposed solutions to customers effectively.
• Develop comprehensive documentation, proposals, and customer-facing materials that clearly convey the solution architecture and associated benefits.

Integration and Implementation

• Lead the implementation of IT solutions, coordinating closely with customer teams, project managers, and technical staff to ensure timely delivery and seamless integration with existing infrastructure.
• Configure and integrate new solutions with onboard IT systems, network connectivity, and customer shore-side infrastructure.
• Troubleshoot and resolve issues encountered during integration, collaborating across functions to ensure the final solution meets quality and performance standards.

Technical Leadership and Collaboration

• Stay updated on advancements in satellite communications, IT infrastructure, cloud solutions, and maritime connectivity technologies and regulations.
• Serve as a subject matter expert in system integration, IT network design, and connectivity solutions, providing guidance, training, and documentation for engineering and support teams.
• Partner with vendors, industry stakeholders, and internal teams to ensure solutions remain innovative and competitive within the maritime sector.

Key Skills and Technical Expertise

• Networking and IT Infrastructure: Proficient in designing and managing IT infrastructure, networking, and cybersecurity solutions.
• Maritime Applications and Protocols: Familiarity with maritime-specific applications, including protocols like VoIP and video conferencing, as well as managed services.
• Certifications: Highly desirable certifications include CCNA, CCNP, AWS Solutions Architect, CISSP, or other relevant network, cloud, and solutions architecture certifications.
• Analytical Skills: Skilled in assessing technical requirements, performing risk analysis, and designing solutions that balance performance, scalability, and security.
• Communication Skills: Strong interpersonal and communication skills with the ability to convey complex technical solutions to both technical and non-technical audiences.
• Problem-Solving: Proven experience in diagnosing and resolving complex IT and connectivity challenges in maritime settings.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.