Position Purpose

• To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

• To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST

. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent • 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Business Partner & Solutions
You will help to explore new, and existing technology to support our strategic, and operational business needs across our Public Markets, Private Markets, Total Portfolio Risk, Corporate Services, and Enterprise Solutions.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a Software Developer (Front Office)?

• Collaborate with Front Office: Be co-located with the Front Office department to build strong relationships and foster collaboration
• Develop and Support Technology Solutions: Develop, enhance, and support GIC’s comprehensive Front Office Technology and Data solutions across Public and Private Markets in one of the following functions:Portfolio Analytics and Portfolio Management
  Deal and Order Management
  Trading, Trading Automation, and Analytics
  Securities Financing and Treasury
  Quant Engineering and Data Management
  
• Business Process Improvement: Identify challenges and opportunities in business processes. Work closely with product managers to plan, design, develop, and implement business capabilities using Agile methodologies
• Technology Best Practices: Implement technology best practices and coding standards across the team to ensure high-quality deliverables
• Technical Expertise: Actively stay up-to-date with new technologies and be able to provide technical expertise and sound advice to business stakeholders

What makes you a successful candidate?

• Bachelor’s or equivalent degree in Science, Technology, Engineering and Mathematics (STEM) related discipline
• At least 5 to 10 years of relevant experience in software development, with at least 2 years of experience working in or leading high performing software development teams
• At least 2 years of experience in Unix-based environments
• At least 2 years of experience in developing in kdb+ or equivalent, preferably with experience in building Feedhandlers
• In-depth understanding and hands-on technical skills at least one of the following:
  C#, Java and/or Python
  Database technologies such as Microsoft SQL, Oracle and PostgreSQL
  Modern API platform design (REST, gRPC, etc.)
  Container orchestration technologies such as Docker, Kubernetes
• Proficient in building distributed systems and cloud native applications
• Experience with AWS architecture is preferred
• Experience with Agile and TDD methodologies is advantageous
• Knowledge in Execution Services, Transaction Cost Analysis, and Market Data in at least 1 of the following products: Equity / Futures and Options / FX / Bonds / Derivatives
• Hands on experience in developing technology solutions, and software testing and production support
• Experience in FIX messaging is a plus.

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at: https://careers.gic.com.sg/job-invite/16078/

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 3 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your Key Responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and Attributes for Success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To Qualify for the Role You Must Have

• Minimum 3 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Experience with the .NET framework
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a data-driven organisation, with data and people at the heart of change.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how data strategies are created and implemented.

· Passion for designing large, multi-year data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 6 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Cyber threats, social media, massive data storage, privacy requirements and continuity of the business as usual require heavy information security measures. As an information security specialist, you will assist in the end to end implementation of security solutions for our clients and support our clients in their desire to protect the business.

The Opportunity

This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, advising stakeholders, providing workshops and supporting business development. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients, some travel will be required.

Your Key Responsibilities

As a Cyber Security Operations consultant, you will be part of the team to assess, design, build, implement and manage security solutions for our clients and support the clients in their desire to protect the business. You will belong to an international connected team of specialists helping our clients with their most complex information security needs and contributing toward their business resilience.

Skills and Attributes for Success

• Familiarity with Security Information and Event Management (SIEM) solutions.
• Experience with network security monitoring and incident response activities.
• Ability to process impacts of activities and be able to collaborate with IT operations and Cybersecurity teams on mitigations and remediations.
• Ability to apply cybersecurity and privacy principles to organizational requirements.
• Ability to create standard operating procedures and other similar documentation.

To Qualify for the role, you must have

• A recognized university degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent
• At least 3 years of relevant experience. Preferably with a year experience in business consulting role in a leading consultancy firm
• Strong interest in the field of information security
• Creative, independent with good problem-solving skills
• Excellent communicator with strong analytical, interpersonal and writing skills

Ideally, you’ll also have

• Industry related certification preferred (e.g. CISSP, CISA, CISM, SABSA, PRINCE2, TOGAF, ITIL).
• Solution Level Certifications, OSCP, CREST, GIAC would be advantageous, as well as penetration testing experience.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a digital and data-driven organisation, with data and people at the heart of change.

· Manage the life cycle, from strategic planning to tactical activities.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how digital and data strategies are created and implemented.

· Passion for designing large, multi-year digital and data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 10 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Summary:

We are seeking an experienced IS Manager to oversee our company’s technology operations and the implementation of new IT systems and policies. The ideal candidate will have a solid technical background, excellent problem-solving skills, and the ability to make sound recommendations about future planning and development of resources to the Cathay Group.

Key Responsibilities:

• Manage IT Operations:Oversee the day-to-day operations of the IT department, ensuring the reliability and performance of all IT systems and infrastructure.
• Project Management:Plan, execute, and manage IT projects, ensuring they are completed on time, within scope, and within budget.
• System Maintenance:Ensure the maintenance, security, and reliability of all IT systems, including servers, networks, and applications.
• Vendor Management:Manage relationships with external vendors and service providers to ensure the best possible service and value.
• Budget Management:Develop and manage the IT budget, ensuring cost-effective solutions and efficient use of resources.
• Policy Development:Develop and implement IT policies and procedures to ensure data security, compliance, and efficient operations.
• Technical Support:Provide high level technical support and guidance to the whole Cathay Group.
• Perform other related duties as assigned by the Managing Director.

Requirements:

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT management or a similar role.
• Technical Skills:Proficiency in network and system administration, IT security, and IT infrastructure management.
• Project Management:Proven experience in managing IT projects from conception to completion.
• Problem Solving:Excellent analytical and problem-solving skills.
• Communication: Strong verbal and written communication skills, with the ability to communicate complex technical information to non-technical stakeholders.
• Certifications: Relevant certifications (e.g., PMP, ITIL, CISSP) are a plus.
• Database Skills:Experience with FileMaker database and database coding is a plus.

Sales Executive / Asst. Sales Manager (Instrument & Tools Div.)

Working Day: Mon to Fri

Working Hours: 9:00am – 6:15pm

Location: Pasir Panjang

Salary: S$ 3,240 - S$ 5,940 + performance bonus + allowances

Job Description

• Responsible to Biz. Development Manager (Marketing Manager or Management), you are required to support setting up operating goals to achieve the target set-forth by the company.
• Sales Executives are required to assist Biz. Dev. Manager/Sales Director in maintaining existing customers, developing new customers and contract negotiations.
• Identify and develop business opportunities by conduct sales presentation and product demonstrations in Sales & Marketing activities and exhibitions.
• Liaise with R&D personnel to enhance presentation on new features for new and existing products whenever enabled by new technologies.
• Liaise with factories for production forecast, quality, delivery, engineering issues and pricing to support sales goals and align with company strategic and operational direction.
• Negotiate and ensure timely response to follow up customers’ enquiries, generating quotation, and after sales support and services.
• Administrative activities on planning & budgeting for exhibition/tradeshow and advertisements needs for brand development.
• Provide accurate weekly, monthly Sales Activities reports, Sales Projection/forecast reports, Quarterly Sales Reports to divisional sales manager.
• Subjected management’s approval, propose plans to visit existing and new customers to resolve issues, increase sales orders, negotiate price, or understand market condition, customer expectations and feedback.
• Others functions and responsibilities not specified herewith but are deemed necessary to achieve the company sales and marketing objectives.

Job Requirement

• Sales experience of at least 3 years B2B and B2C in electronics products.
• At least possess a diploma in engineering or marketing/business studies
• Expect to travel to U.S., Japan, Europe & the region.
• Frequency of Business trip - approx. once every 1-3 months for about one week.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

· Engage clients in workshops and interviews to analyze process and reporting requirements.

· Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.

· Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state.

· Analyze application landscape to design interfaces to SAP solution.

· Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.

· Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.

· Support change management execution by developing training material, delivering training and supporting users post cutover.

· Develop relationships with internal and external stakeholders.

Enough about us, let's talk about you. If you are someone with:

· A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.

· Consultants will require a minimum of 5 years of experience in SAP BTP Module, completed at least 3 to 4 end to end full life cycle of SAP BTP Module implementations. Also have some team leading experiences would be advantageous.

· Has experience in SAP S/4 HANA would be a plus.

· Experience in Fit-gap analysis for BTP migration required.

· PI/PO to BTP migration experience is a must.

· Demonstrated success in multi-cultural work environment.

· Sound understanding of business process, industry nuances and leading practices in area of focus.

· Ability to facilitate effective workshops to lead target state design.

· Ability to lead teams.

· Demonstrated excellence in conceiving and executing SAP solution.

· Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies.

· Sound business acumen, teamwork and leadership qualities.

· Willingness to work outside of office base and most of all…

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Position Overview:

We are seeking an experienced Executive Director to lead our Financial Crimes & Regulatory Operations Technology. The ideal candidate will bring a wealth of expertise in Financial Crimes Risk Management, AML, fraud detection, and technology delivery management within the banking and financial services industry. With responsibility over multi-national teams, the role requires a leader skilled in agile transformation, stakeholder management, and complex technology solutions.

Key Responsibilities:

• Direct end-to-end technology delivery for financial crimes, compliance, fraud, and risk management projects.
• Oversee teams across India, USA, Mexico, and the Philippines, managing technology design, coding, and seamless execution of critical transformation programs.
• Act as the primary point of contact for the Actimize platform, driving solutions for AML, CDD, SAM, and CTR needs.
• Lead Agile transformation for cross-functional teams, integrating Scrum and Kanban methodologies.
• Foster collaboration between business, operations, and technology teams, translating business requirements into actionable deliverables.
• Champion Diversity, Equity & Inclusion initiatives, supporting Pride, Disability, Generation, and Veteran communities within the organization.

Qualifications:

• Bachelor’s degree in Electronics & Communication Engineering or equivalent field.
• Mandatory
• Minimum 20+ years in technology delivery management, with at least 7 years in financial crimes, AML, or related fields.
• Proven expertise in Actimize implementation, including AML and fraud prevention solutions.
• Skilled in Agile methodologies, stakeholder management, and multi-geographic team leadership.
• Strong experience in risk management and compliance within financial services.
• Exceptional communication skills, with a track record of aligning technology solutions with business objectives.

• Operate machine for set-up products accordingly to customers' drawings
• Ensuring the finished prducts produced are precise as per requirements
• Operate and setting-up of CNC machines according to customers' drawings
• Perform daily housekeeping
• Perform ad hoc duties as requested
• Adhere to good quality and safety practices

Job Requirements:

• At least 1-2 years of relevant experience
• Able to work in the fast-paced machining environment
• Able to commerce work within short notice

• Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system.
• To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers. Windows operating systems, applications software.
• To support Meeting Room Tablet, Projector, Telephone, Cabling and Audio Video (AV) System.
• Record events and problems and resolutions in Client ticketing system.
• Coordinate with Client IT Department to plan and implement software upgrade and OS installation or hardware tech refresh on PCs, laptop, and mobile devices.
• Day to day management of the helpdesk – dealing with cases from inception to completion
• Required to monitor and update Client IT Asset Management System
• Required to attend Client end-users within Client premises.
• Client IT Environment require support is inclusive of: -
  • Install and troubleshoot Windows & No Windows Applications
  • Account Administration
  • End User Support
  • Setup / Troubleshoot Laptop / Desktop / Printing / Meeting Room facilities /Video Conference System
  • Multi-purpose hall Sound System
  • PC inventories & Bi-monthly stock take
  • Skype / MS Team Voice
  • Software Management: Endpoint Central / Intune
  • Microsoft Defender
  • VPN Solution
  • in-house escalation to Level 2/3 Support. Hardware Tech Refresh – Windows 11 Migration, Autopilot implementation

• We are a chip design service company invested by an international consortium and founded by a senior chip design technical team.
• The company is headquartered in Singapore and will take root in Singapore for long-term development.
• The company has strong R&D capabilities and its core technical team members all have more than 10 years of experience in chip design.
• We have rich industry experience and deep practical accumulation in ASIC design and business management.

Our office is located in one North and walking distance from MRT.

We Provide competitive salary and compensation package for the right candidate. We are work-life balance and friendly to employees with various benefit.

Job Description：

1. Works with the front-end design team to complete the chip floorplan , clock architecture, and powerplan .

2. Takes charge of the physical design tasks from the Netlist to the GDSII, including P&R, formal verification, static timing analysis, physical verification, power analysis, design for reliability and tapeout.

3. Researches the physical design methodology of advanced process nodes, and builds an automatic physical design platform.

Position Requirements:

1. Holds a bachelor's degree or above in electronic engineering, microelectronics, or computer science.

2. At least 5 years of work experience in the digital backend design field. Hands-on project experience is required. Tapeout experience at advanced technology is prefered. ( for excellect junior candidates with 3+ years experience will be considerated )

3. Those with experience in TCL , Perl or Python script development and familiar with EDA tool design will be plus.

4. Strong communication ability, good confidence and self-movitation.

5. Bilingual and with good teamwork spirit.

6. Salary is negotiable for excellent candidates.

Job Description

• Design and manage Cloud infrastructure solutions utilizing leading-edge technologies and frameworks
• Maintain Cloud servers and applications including security configurations, patching, service requests and troubleshooting
• Manage disaster recovery and create backup policies.
• Monitor system performance and ensure reliability and high availability
• Conduct technical reviews and audits of cloud infrastructure
• Stay current with industry trends and recommend changes to maintain competitive advantage
• Provide Database Administration support for SQL (MS SQL) and NoSQL (MongoDB, DynamoDB, etc.)

Requirements

• Experience with cloud services (AWS, Google Cloud, Azure etc.)
• Experience with virtualization technologies, such as VMware and Docker
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Experience with network infrastructure and SQL database administration
• Familiarity with programming languages such as Python to automate tasks
• Understanding of cloud computing deployment models
• Strong problem-solving skills and ability to manage complex systems
• BSc degree in Computer Science, Engineering or a relevant field
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert will be a plus

Description:

• Provide professional chauffeuring services to Directors, staff, and clients.
• Ensure the safe and timely transportation of all passengers in a comfortable and clean vehicle.
• Maintain the highest standards of professionalism and courtesy in all interactions with passengers.
• Maintain the cleanliness of the company vehicle's interior and exterior on a daily basis.
• Schedule and oversee regular vehicle maintenance and repairs.
• Perform other ad-hoc duties or errands as assigned.

Requirements:

• A valid Class 3/3A driving license issued by the Singapore Traffic Police.
• At least 2 years of experience as a professional chauffeur or in a similar role (e.g., private-hire driver).
• A clean driving record with excellent driving skills.
• Familiarity with Singapore roads and traffic regulations.
• Excellent communication and interpersonal skills.

The vehicle (alphard) will be provided by the company.

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;

2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;

3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;

4. Responsible for the channel enhancement, technical support and management of major projects in the target area;

5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;

6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

Skills:

1. More than 5 years ICT industry experience, working in China are preferred.

2. Proficient in network protocol, TCP/IP, BGP, OSPF, ISIS, MPLS; Familiar with project management and delivery, experienced in independently undertaking large project delivery.

3. Have service channel resources in China, and have a good relationship with the channel.

4. Bachelor degree or above.

5. Get certificate H3CSE, H3CTE, CCNP, PMP, Network Planning Designer

6. Fluent English, Chinese native language （ listening, speaking, reading and writing skills）, Good communication, interpersonal and presentation skills

7. Understanding Chinese culture. Recognize and appreciate Chinese culture.

• Clear paths for professional development and progression within the company
• Dynamic team that values collaboration and supportive culture

About Our Client

About Us

PageGroup is committed in changing lives. - Both internally and externally. Besides bringing the world's best employers and brightest professionals together for over 40 years, our global strength has enabled our people to think and act beyond the boundaries of location or business function.We are a B2B group within the 'information sales' space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services.

Job Description

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:

• Building and nurturing relationships with clients while actively pursuing new business opportunities.
• Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.
• Negotiating terms and fees to create mutually beneficial partnerships.
• Becoming an industry expert through networking and staying ahead of market trends.
• Attracting top talent through effective candidate engagement strategies.
• Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.

Collaborating within a high-performing team, motivating each other to achieve outstanding result

The Successful Applicant

• Bachelors' Degree with at least 2 years' experience of having worked in related functions/industries mentioned above or within a recruitment company- Ideally with technology related fields
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours- Team work
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector.

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 20 days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No R1770586 / EA no 18S9099)

Quote job ref

JN-082024-6514938

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Key Appointments

• Oversight of Technology Change programme for Singlife, which includes Infrastructure, Information System and Application Platforms.
• This role is to ensure successful implementation of Technology projects within the agreed time, scope and budget, so that the projects can deliver benefits to Singlife.

Key Responsibilities

• Project Initiation: Work with stakeholders to estimate tech effort and costs for the budget approval. This will also include the annual exercise for Technology budget planning.
• Project Planning: Develop a comprehensive project plan, including defining project charter (Terms of Reference, project scope, objectives, timelines, and resource requirements), detailed work breakdown structure, project schedule, project budget estimation.
• Stakeholder Management: Identify and engage key stakeholders, both internal infrastructure and delivery teams and external vendors, and maintain effective communication and build strong relationships with stakeholders throughout the project lifecycle.
• Budgeting and Resource Allocation: Manage project budgets, track expenditures, and allocate resources effectively to ensure project success within financial constraints.
• Risk Management: Identify potential risks and develop strategies to mitigate them. Monitor and address any issues or obstacles that may arise during project execution. Build and implement control measures to mitigate risks.
• Project Execution: Manage and oversee project activities, including procurement, installation, and testing, while ensuring compliance with relevant regulations and standards. Liaise effectively with vendors to deliver the project.
• Quality Assurance: Implement quality control measures to ensure that infrastructure projects meet established standards and specifications.
• Documentation and Reporting: Maintain accurate project documentation guided by Singlife’s governance, including progress reports, financial records, change orders, and other relevant project-related information.
• Team Management: Lead and motivate project teams, providing guidance, direction, and support to achieve project objectives. Foster an agile, collaborative and productive work environment.
• Project Closure: Ensure proper project closure, including finalizing contracts, conducting project evaluations, capturing lessons learned, and facilitating knowledge transfer.
• Continuous Improvement: Identify areas for process improvement and implement best practices to enhance project delivery efficiency and effectiveness.
• Communication: Present project milestones, challenges and achievements to respective stakeholders including Head, Enterprise Solutions and SSC Technology and Group Head of Technology and Operations in monthly PSC meetings.
• This job responsibilities may vary from time to time depending on the nature of the infrastructure project, and the initiatives in which the project manager operates.

Key Decisions within the Role

• Financial authorization limits as per the Delegation of Authority approved by the Board.

Team

• Direct and indirect accountability for the Project Team, including project managers under professional service.

Requirements:

Experience

• Independent, resourceful and able to solve problems encountered in projects.
• Strong bias to action and proactive in solving problems.
• Able to facilitate discussions among all stakeholders, both business and IT stakeholders to resolve problems.
• A real time player who can foster strong working relationships with all stakeholders and able to handle tight timelines in projects delivery.
• Individual should have at least 10 years of experience, which proven track record in managing people, programs/major IT projects and processes.

Education

• Academic: Bachelor’s degree in IT (preferred)
• Professional Certification(s): PMP (preferred)

Key Stakeholders

External:

• Vendors: Technology & other service providers
• Others: Audit firms, Consulting firms, government agencies

Internal:

• Technology teams
• Business users

Responsibilities:

• Perform technology scouting relevant to innovations for ICT, consumer electronics and various smart devices. Prepare the technology insights reports in selected fields.
• Identify and evaluate new technological trends or business opportunities
• Cultivate partnerships and exchange with international innovation teams.
• Establish the partnership with universities, research institutes and startups. Support existing research collaboration relationships.
• Work in close collaboration and constant communication with peers. Assist with identifying collaborative projects partners, budgets and timelines. Provide guidance and advice on IPR and usage. Review agreements and lead the negotiation of business and IPR position for the collaboration projects in consultant with relevant stakeholders.
• Manage timelines and capacities to handle multiple tasks at a time.

Requirements:

• Computer Engineering or Science background. Master's Degree or PhD’ Degree.
• Excellent networking skills, both internal and external.
• Strong aptitude for working with a broad range of scientific and innovative disciplines.
• Strong willingness to learn and gain deeper competencies in various fields.
• Strong eagerness to translate insights into opportunities.
• Advanced creative, deductive and entrepreneurial thinking.
• Good Project Management skills.
• Conscientious, responsible, self-motivated.
• Ability to work independently as well as part of a team

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

We are seeking a highly experienced Information Security Technical Program Manager to lead our ISO 27001:2022 certification initiative. The successful candidate will manage all aspects of the certification process, ensuring alignment with organizational objectives and industry standards.

5+ years of experience in Project Management, with 3+ years directly managing ISO 27001 certification or similar standards;

Strong knowledge of ISO 27001:2022 standards and requirements;

Experience in developing and maintaining comprehensive project plans, including timelines and milestones;

Experience in managing ISO 27001-related risks and conducting internal/external audits;

Excellent communication and leadership skills with the ability to engage with cross-functional teams (Technology, Compliance, Legal, HR, Operations) and external auditors;

ISO 27001 Lead Implementer or Lead Auditor certification is highly preferred;

PMP, CISSP, CISM, or similar certifications are a plus;

• Lead the ISO 27001:2022 certification program from start to finish, developing project plans and tracking milestones to ensure alignment with organizational goals;
• Oversee the creation, implementation, and maintenance of policies, procedures, and documentation for ISO 27001 compliance;
• Collaborate with Technology, Compliance, Legal, HR, and other teams, acting as the primary contact for external auditors;
• Identify and mitigate risks to ensure compliance with ISO 27001 standards;
• Drive initiatives to enhance the organization’s security posture and stay updated on ISO 27001 changes;
• Develop training programs to increase ISO 27001 awareness across the organization;
• Provide regular updates on certification progress, risks, and the organization’s security posture.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Driving innovation and shaping the future with cutting-edge projects
• Personal growth and collaboration.

About Our Client

Client is a global technology firm known for its innovative approach to content creation and distribution. It operates a range of platforms that combine artificial intelligence and machine learning to deliver personalized experiences to users. The company's products span entertainment, social networking, and e-commerce, with a strong focus on fostering creativity and community engagement. It has a diverse and rapidly growing global presence, continuously pushing the boundaries of digital media and technology.

Job Description

• Communicate technical and non-technical concepts effectively to the business side.
• Coordinate security assessments with product teams.
• Conduct cyber risk assessments and technical security reviews to identify IT risks for new products and features, and recommend controls.
• Collaborate with security and business teams to design defense-in-depth controls and improve security posture.
• Fulfill business security requirements like red teaming, fraud detection, and penetration tests, while enhancing security maturity.
• Monitor and manage risk mitigations, exceptions, and ensure adequate monitoring is in place.
• Track emerging cyber threats, vulnerabilities, and exploits affecting infrastructure and products.

The Successful Applicant

A successful candidate will have a strong technical background in cybersecurity, with the ability to communicate effectively between technical teams and business stakeholders. They should be skilled in risk assessments, vulnerability management, and implementing security controls. Proactive, collaborative, and able to manage security requirements like red teaming and penetration testing, they will stay ahead of emerging threats and continuously improve security posture across the organization.

What's on Offer

A chance to work on impactful security initiatives in an innovative environment, collaborate with cross-functional teams, and grow your career. You'll receive a competitive package, opportunities for professional development, and the chance to work with cutting-edge technologies.

Contact

Miao Xia Neo (Lic No: R21103441/ EA no: 18C9065)

Quote job ref

JN-112024-6583081

Phone number

+65 6416 9828

Michael Page International Pte Ltd | Registration No. 199804751N

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.