Job Description & Requirements
Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
This position is responsible to work with all technology team member to insure proper design of system architecture.
Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
Perform MS Windows 2008/2012/2016 and health checks.
Create and maintain documentation, report generation/customization.
Provides clear oral and written communication.
Maintains high quality customer service to customers.
Requirements

Diploma/Degree in Computer Science Engineering in relevant discipline.
ITIL, MCSE/MCSA certification or equivalent preferred.
Minimum 3 years’ experience in supporting and implementing IT infrastructure.
Strong consultancy and interpersonal skills.
Good technical/engineering/development practice.
Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
Experience in VMware server virtualization and administration.
Working knowledge of Microsoft Server OS Roles and Features is required.
Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
Experience planning and developing support processes and adhering to best practices
Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Job Responsibilities

We are looking for an Information and Cyber Security Lead. You will be part of the founding key team member, reporting to the Chief Information Officer (CIO) and working closely with team leads in the transformation of the business. If you are passionate about technology and digital transformation for business and want to be in a team where your views matter, learning and collaboration is part of the culture, please reach out and we would love to talk to you!

• Define and implement the Enterprise InfoSec (IS) landscape and roadmap.
• Architect and develop security solutions on on-premise and cloud platforms (AWS, GCP, or Azure) using cloud-native security services.
• Design and implement secure cloud architecture for various cloud platforms.
• Provide security advisory as a trusted partner and subject matter expert cloud platforms.
• Develop, maintain, and enhance IT Security checklists and guidelines.
• Manage third-party IS due diligence on service suppliers, including onsite assessments.
• Conduct Technology Security Risk Assessments on systems throughout their lifecycle to identify and mitigate security risks.
• Ensure compliance with security frameworks and processes such as CIS, NIST, PCI/DSS, SOC 2.
• Implement process improvements for effective IT Security risk management.
• Identify security risks in the Tech Obsolescence Risk program.
• Perform periodic risk analysis, vulnerability scanning, and testing.
• Drive enterprise initiatives for comprehensive security posture analysis across different layers and sources within the network environment.
• Respond to security incidents and manage incident response.
• Communicate with regulators such as MAS and ensure solutions meet external and internal requirements and guidelines.
• Conduct security awareness training and programs for employees.
• Stay updated on security trends and new threats to safeguard the organization.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 15 years of experience in Information Security and risk management, preferably in a large organization or financial services.
• Deep understanding of threat modeling and risk management principles.
• Strong understanding of financial services IS policies, regulatory trends, and good practices for providing recommendations.
• Excellent relationship-building, stakeholder management, communication, and influencing skills.
• Experience managing senior business stakeholders.
• Strong motivation and capability to drive initiatives and changes.
• Proactive leadership and teamwork skills.
• Relevant industry certifications (e.g., CISSP, CISM, CISA, CCSP).
• Excellent analytical and problem-solving abilities.
• Experience in team leadership, coaching, and mentoring.
• Knowledge of industry standards such as ISO 27001, MAS TRM, NIST, CIS, PCI/DSS, and SOC 2.
• Familiarity with security technologies such as firewalls, intrusion detection systems, and endpoint protection.
• Experience with security operations centers (SOC) and setting up SOC models.
• Strong program management background.
• Product-specific certifications such as MCSE, CCNA Security.
• Good knowledge of TCP/IP protocol.
• Ability to handle sensitive information with confidentiality and integrity.
• Experience in driving enterprise initiatives for E2E security posture analysis.
• Ability to work with subsidiaries and understand regional security requirements.

Job Descriptions

Maintaining and administering the networks environments including hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and network problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Coordinating computer network access and use.
Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
Attending audit meetings and ensure proper documentation of all work done.
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Provide PABX support based on Client’s SOP and documentation
Attending to machine faults related to network problems during office and after office hours.
Job Requirements:

3-4 years of network
Network security
HPE network
Wifi knowledge (Aruba or Cisco)
Fortigate, Palo, or Cisco firewall experience
Megapop and SD-WAN knowledge
Work with vendors
Networking best practices
PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Responsibilities:

• As a Technology Delivery Lead, you will be responsible for managing the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.
• Your day-to-day activities will involve driving profitability and continued success by managing service quality and cost, as well as leading delivery.
• Additionally, you will proactively support sales through innovative solutions and delivery excellence.
• You are expected to be an SME, collaborate and manage the team to perform, and be responsible for team decisions.
• You will also engage with multiple teams and contribute on key decisions. Furthermore, you are expected to provide solutions to problems that apply across multiple teams.
• Expert proficiency in clients Delivery Methods (ADM) is required.
• Expert proficiency in Enterprise Architecture Planning (EAP), Expert proficiency in Service Delivery, Expert proficiency in Delivery Excellence, and Expert proficiency in Technology Architecture Implementation are recommended.
• Develop and implement strategies to improve service quality and cost efficiency
• Collaborate with sponsors to manage scope and risk of technology projects
• Lead and manage the delivery of large, complex technology projects
• Proactively support sales through innovative solutions
• Drive delivery excellence and ensure profitability"

Responsibilities

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

· Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

· Ensure that all technology systems comply with industry regulations and standards.

· Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

· Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

· 8 years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

· Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

· Singaporean Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Company Overview:

YUANSHU PHARMACEUTICAL TECHNOLOGY CO., LTD., established in 2015 and located in the historic city of Nanjing, is a high-tech enterprise specializing in pharmaceuticals and electronic materials. By the end of 2018, the company was recognized as a National High-Tech Enterprise and has been honored with awards such as Jiangsu Private Technology Enterprise, ISO9001 International Quality Management System Certification, and Jiangsu Good Technology. In 2020, it was listed on the Sci-Tech Innovation Board of Jiangsu Equity Exchange Center.

Currently, YUANSHU Pharmaceutical operates a modern R&D center in Jiangsu Life Science and Technology Innovation Park, Nanjing, equipped with advanced international instruments, comprehensive management systems, and functional departments. The company focuses on CRO and CDMO services for clinical drug intermediates with high synthesis difficulty and the development of ADC drugs. Its R&D team specializes in process development, adhering to strict confidentiality and intellectual property protection protocols for custom projects. The company has been granted 21 invention patents, with 5 under review and 11 applications submitted.

The company’s philosophy is rooted in the belief that technological innovation drives development. YUANSHU aims to become a professional manufacturer and supplier in the fields of pharmaceuticals and materials.

Position: Regional Sales Manager (Overseas Market - Southeast Asia, India, Middle East, parts of Japan and South Korea)

Location: Singapore

Job Description:

As a Regional Sales Manager, you will be responsible for developing new clients in the Southeast Asia, India, Middle East, and parts of Japan and South Korea markets. Your role involves exploring new product applications and expanding customer bases.

Key Responsibilities:

• Maintain and expand the customer base by enhancing client relationships through regular visits and communication.

• Analyze market trends and competitor activities to provide feedback for product development and market positioning.

• Prepare sales reports, including sales forecasts, budgets, and performance evaluations.

Qualifications:

• At least 3-5 years of relevant industry or product sales experience, with prior work experience in the target regions preferred.

• A bachelor’s degree in marketing or a related field.

• Excellent communication and interpersonal skills, capable of building strong relationships with clients and team members at various levels.

• Strong business acumen and strategic thinking abilities.

• Ability to work in a fast-paced and dynamic environment while managing work pressure effectively.

• Proficiency in English and Mandarin, with fluent communication skills.

What We Offer:

• Competitive compensation and bonus packages.

• Opportunities for career growth and advancement.

• Comprehensive benefits, including health insurance and retirement plans.

• Flexible working hours and remote work options.

• Continuous professional training and development support.

Responsibilities

• To give professional advice on spectacles and frames to customers
• Provide excellent customer service to all customers
• Maintain shop operations and inventory controls

Requirements

• Experience in retail industry is preferred
• Great communication skills and able to work cooperatively as a team.
• Able to work on Weekend & PHs

Working Location: Islandwide

MOM Licences No: 02C5465

EA Personnel Registration No: R24125030

Signage company at Loyang is seeking to hire Sales Coordinator. We are manufacutring of signage and traffic safety equipments.

Job Responsibilities

• Liase with client on quotation, artwork for approval of production.
• To arrange with client installation date and time when production is ready.
• To help QC check to ensure items are done correctly.
• Ensure D.O is prepared for the works.

Job Requirements

• Able to use Ms Office software proficiently and correspond thru emails and phone.
• speak clearly on phone to corrsepond smoothly.
• Able to multi task on various clients.

Interested applicants, please WhatsApp to 90097956 to apply or email CV to [email protected]

Day Senior Security Officer (SSO) – Condo At Punggol Walk

Are you passionate about safeguarding people and property? Join our team as a Senior Security Officer and play a vital role in maintaining a secure environment for all stakeholders. Reporting to the Security Supervisor and Operations Manager, you’ll be responsible for the safety and well-being of staff, tenants, owners, visitors, and contractors.

Only for Singaporean / SGPR

Key Responsibilities

1. Access Control: Monitor and control access to the condominium, ensuring only authorized personnel and residents enter the premises.

2. Patrolling: Conduct regular patrols of the condominium, including common areas, car parks, and perimeter fences, to detect and prevent potential security threats, look out for defects and illegal dumping of bulky items.

3. Incident Response: Respond promptly and effectively to security incidents, such as fires, medical emergencies, and criminal activity.

4. Customer Service: Provide excellent customer service to residents, visitors, and contractors, answering queries and addressing concerns in a professional and courteous manner.

5. Reporting: Maintain accurate and detailed records of security incidents, patrols, and other relevant activities.

Job Scope

1. Security Operations: Enforce security procedures and protocols to ensure the safety and security of residents, visitors, and contractors.

2. Access Control Management: Manage access control systems, monitoring access logs, and responding to access control incidents.

3. Wheel - Clamping Of Vehicles: Able to perform wheel - clamping procedures as per by - law and house rules.

4. Emergency Response: Respond to emergency situations, such as fires, medical emergencies, and power outages, in accordance with established procedures.

5. Compliance: Ensure compliance with relevant laws, regulations, and condominium rules.

Requirements

1. Qualifications: Possess a valid security license.

2. Experience: Minimum 1-2 years of experience in security, preferably in a condominium setting.

3. Physical Fitness: Be physically fit and able to perform duties that require standing, walking, and responding to emergencies.

4. Communication Skills: Possess excellent communication and interpersonal skills to interact with residents, visitors, and contractors.

5. Problem-Solving Skills: Be able to think critically and respond effectively to security incidents and emergencies.

6. Certifications: Possess certifications in security-related courses.

Join us in creating a safe and secure environment for all!

Application Methods:

Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 996 Bendemeer Road #06-09 B Central (Boon Keng MRT)

Tel: 8468 7135

Night Senior Security Officer (SSO) – Condo At Punggol Walk

Are you passionate about safeguarding people and property? Join our team as a Security Officer and play a vital role in maintaining a secure environment for all stakeholders. Reporting to the Security Supervisor and Operations Manager, you’ll be responsible for the safety and well-being of staff, tenants, owners, visitors, and contractors.

Only for Singaporean / SGPR

Key Responsibilities

1. Access Control: Monitor and control access to the condominium, ensuring only authorized personnel and residents enter the premises.

2. Patrolling: Conduct regular patrols of the condominium, including common areas, car parks, and perimeter fences, to detect and prevent potential security threats, look out for defects and illegal dumping of bulky items.

3. Incident Response: Respond promptly and effectively to security incidents, such as fires, medical emergencies, and criminal activity.

4. Customer Service: Provide excellent customer service to residents, visitors, and contractors, answering queries and addressing concerns in a professional and courteous manner.

5. Reporting: Maintain accurate and detailed records of security incidents, patrols, and other relevant activities.

Job Scope

1. Security Operations: Enforce security procedures and protocols to ensure the safety and security of residents, visitors, and contractors.

2. Access Control Management: Manage access control systems, monitoring access logs, and responding to access control incidents.

3. Wheel - Clamping Of Vehicles: Able to perform wheel - clamping procedures as per by - law and house rules.

4. Emergency Response: Respond to emergency situations, such as fires, medical emergencies, and power outages, in accordance with established procedures.

5. Compliance: Ensure compliance with relevant laws, regulations, and condominium rules.

Requirements

1. Qualifications: Possess a valid security license.

2. Experience: Minimum 1-2 years of experience in security, preferably in a condominium setting.

3. Physical Fitness: Be physically fit and able to perform duties that require standing, walking, and responding to emergencies.

4. Communication Skills: Possess excellent communication and interpersonal skills to interact with residents, visitors, and contractors.

5. Problem-Solving Skills: Be able to think critically and respond effectively to security incidents and emergencies.

6. Certifications: Possess certifications in security-related courses.

Join us in creating a safe and secure environment for all!

Application Methods:

Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 996 Bendemeer Road #06-09 B Central (Boon Keng MRT)

Tel: 8468 7135

Key Responsibilities:

• Collaborate with business users to validate requirements using use cases during the prototyping phase.
• Conduct activities such as interviews, workshops, document reviews, and shadowing to refine requirements.
• Plan and prepare for system implementation tasks, including Target Operating Model (TOM) development and Business Requirements Document (BRD) creation.
• Monitor user task progress, address issues and risks, and provide resolution support.
• Provide local insights and feedback to project planning efforts in coordination with the Area Project Manager (PM).
• Report regional progress, challenges, and successes to Business Analyst (BA) leads.

Qualifications:

• Bachelor’s degree in any relevant field.
• Experience on either:
• 1.Hands-on experience with package system implementation, particularly Flexcube or Duco.
• 2.Data Governance. Data Mapping.Experience with AI Utilitization. Hands on experience in MS Access, Excel, Marcos and UIPath (RPA)
• Expertise in customer master data, customer report distribution, reconciliation, and related processes.
• Core Banking experience is a MUST
• A minimum of 5 years experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Proven track record of successful project implementation, ideally in large-scale projects.
• Willingness to travel within the APAC region to collaborate with Middle- and Back-Office teams.
• Attention to detail with the ability to produce precise and comprehensive docume

EMQ2 is seeking a highly qualified Software Development Engineer to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with us. If you have more experience, you may be considered for a senior role.

You will be

As a developer on our team, you will have the opportunity to work with the latest technologies and take on challenging projects that will both test and reward your skills. In addition to working on projects that align with your passions and helping you grow as a developer, you will play a key role in the design and implementation of high-quality software systems. Collaboration is a crucial aspect of this role, as you will work closely with other engineering teams, product management, and QA/DevOps to ensure that our products meet the needs and expectations of our customers.

By actively participating in and providing feedback on internal practices, you will also help to drive our commitment to continuous improvement and excellence. This may involve suggesting new ideas or approaches, or providing constructive feedback on current processes. We believe that by constantly striving for excellence, we can provide the best possible products and services to our customers.

Ideally, should have

• Strong communication skills to work with clients and team members
• Passion for learning and growing as a developer
• Grit and determination to overcome challenges and strong problem-solving skills to solve complex problems
• Ownership of work and desire to deliver high-quality solutions
• Capable of understanding the business requirements, working closely with customers, product management, and engineering to develop customer-centric solutions
• Experience in Agile Software Development Methodologies or at least theoretical knowledge and classroom experience
• Experience in Software Development and Design with frontend technologies like ReactJS, NextJS, VueJS or React Native
• Experience in Source Control Management (SCM) tools such as Git
• Experience with web services and RESTful APIs
• Ability to work independently and collaboratively as part of a team in a flexible and fast-paced environment

It would be a plus if you also have:

• Experience working with Design Language System, design patterns and tokens
• Experience in using Continuous Integration and Continuous Deployment (CI/CD) tools
• Experience in backend technology stack like Java Springboot, ASP .NET or NodeJS
• Experience in using and developing with SQL databases (e.g. Microsoft SQL, MySQL)
• Experience in using and developing with Docker
• Experience in using and developing with Amazon Web Services (AWS)

Our Benefits:

• Competitive remuneration package
• Flexible work schedule and remote work options
• Career progression opportunities
• Medical Insurance Coverage
• Open & Transparent Culture with a flat hierarchy

How to Apply

Interested candidates, please send your resume to [email protected]

Our Recruitment Process

After submitting your resume, we will personally review it and invite qualified candidates to take a technical test. The test should take no more than 60 minutes and will be based on the skills required for the position.

If you pass the test, you will be invited for a technical interview with the hiring manager. The interview will be a 60-minute session where we will discuss your experience and knowledge in the field.

Based on the outcome of the interview, the hiring manager will decide if you are suitable for the position. If that's the case, our HR team will contact you with an offer and the next steps.

EMQ2 is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with us. If youhave more experience, you may be considered for a senior role.

Job Overview

The Service Delivery Lead leads and supports programs and projects using different frameworks such as Agile, Hybrid, or Waterfall. They organize and facilitate meetings and events, gather business requirements from stakeholders, and prioritize change requests and bugs to optimize business value. They also remove any impediments for the project team, manage the risk plan and client expectations, and motivate the team to deliver the service according to schedule and quality.

The Service Delivery Lead is responsible for overseeing the entire service delivery life cycle from start to finish, including design, resource allocation, and software development. They also support the execution of test plans and bug fixes and work with different parties within the client organization to accelerate service delivery progress. They also key player in team development and responsible for holding teams accountable for their commitments and maintaining a good relationship with clients, users, and stakeholders. Additionally, they also work with the finance department on COC sign-off and payment milestones.

Good to have:

• Great organizational, planning, and problem-solving skills
• Great interpersonal skills, collaborating and team playing
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Good analytical and listening skills
• Ability to translate business requirements into functional requirements
• Excellent understanding of how user centricity is incorporated into SDLC
• Excellent understanding of how product backlog, user stories, acceptance criteria and user flows fit within the development process
• Knowledge and use of Jira and Confluence
• PMI PMP or PRINCE2 certification preferred
• PMI Disciplined Agile / SCRUM certification is a plus

Should have:

• Experience delivering complex projects with multi-squad teams and timelines of up to 24 months.
• Experience working with Singapore Government agencies is preferred.
• Experience in bidding preparation and submission process.
• Experience orienting teams to deploying a service-oriented attitude in dispute situations.
• Experience in presenting to project sponsors and morale management of teams.
• Strong working knowledge of Jira, Confluence, and Microsoft Office tools,including Excel, PowerPoint, and Word.
• Experience in implementing project management tools, SmartSheet, Figma, and graph drawing is a plus; ability to maintain good documents and artifacts is crucial.

Personal traits:

• Resourceful, independent, and able to find creative solutions to problems even under pressure.
• Meticulous in approach, paying close attention to detail and ensuring high-quality work.
• Self-motivated, self-driven, and takes the initiative to take on new tasks and responsibilities.
• Empathetic towards others and able to communicate effectively to managestakeholders' expectations.
• Proven track record of being able to grow, learn, and take on more responsibilities over time.
• Bonus for being able to immerse in the company culture, understand the values and how things work, and adapt to thework environment.

Our Benefits:

• Competitive remuneration package
• Flexible work schedule and remote work options
• Career progression opportunities
• Medical Insurance Coverage
• Open & Transparent Culture with a flat hierarchy

How to Apply

Interested candidates, please send your resume to [email protected]

Our Recruitment Process

As a Service Delivery Lead, if you submit your resume, it will be personally reviewed. Qualified candidates will be invited for an interview with the hiring manager. The interview will be an opportunity for us to discuss your experience and expertise in the field and will last for 30 minutes.

Based on the outcome of the interview, the hiring manager will decide if you are a suitable fit for the position. If that is the case, the HR team will reach out to you with an offer and provide next steps.

Job Highlights

• Friendly and positive working environment & work life balance
• Good Location Stations- CBD area and nearly MRT
• Genuine Career Growth & Competitive Medical Benefits
• Immediate Hiring and Full-time permanent job role
• NO OVERTIME AND NIGHT SHIFT

Job Description

Responsibilities

• Responsible for the aspects of the day-to-day operations of the e-commerce platform including but not limited to user experience, order fulfillment, customer service.
• Listening to clients’ concerns and handling complaints and returns
• Consolidate clients' feedback such as technical issues or any other requests then report to the relevant department accordingly.
• Keep track of clients’ membership status, order status and prepare agreements/ contracts.
• Manage and consolidate clients’ profiles, reports, orders and other required information.
• Provide professional service and advice to achieve customer satisfaction throughout the whole transaction.
• Notify clients of any change of policy.
• Keep clients updated on the latest promotion, latest services, latest features, etc.
• Explore and experiment with new digital features of the company’s new E-commerce platform.

Requirements:

• Ability to speak Mandarin to handle our Chinese-speaking customers
• Analytical, data-driven person with strong problem-solving skills.
• Have prior experience running online marketplaces
• Ability to work in a team setting
• Proactive and able to learn new knowledge.
• GCE A level or above with 1 years of experience in customer service
• fresh grade also welcome and

Additional Information:

Working hour: Mon-Fri (9 am-6 pm / office)

Every alternative Saturday 09:00-13:00( WFH) , Only require you to be at work on Saturdays if necessary.

Working Location:

• Orchard MRT

Salary Range:

Negotiable based on candidates' actual working experience.

Kindly indicate your availability for work commencement, the reason for leaving, expected salary, Birthday etc.

We regret that only shortlisted applicants will be notified.

Requirements

• Diploma, Bachelor’s degree or relevant qualifications in STEM, such as engineering or computer science.
• Must have experience as a full stack engineer building large-scale software applications.
• Advanced knowledge of front-end languages and frameworks including JavaScript, NextJS, React, Mantine, React-Query and Playwright.
• Good communication skills.
• Developing software in the cloud particularly with AWS.
• Experience developing RESTful and websockets APIs with NodeJS and ExpressJS, Python and FastAPI.
• Competent in both SQL and NoSQL databases such as PostgreSQL and MongoDB.
• Familiar with deploying and maintaining AWS infrastructure using Terraform and Terragrunt

Preferred Requirements

• Interest in learning, adopting and championing new technologies.
• Employs and advocates for good programming practices such as clean code, pair programming TDD and BDD.
• Experience working with micro-services.
• AWS Certifications.
• Working in an Agile environment.
• Familiar with cloud-native communication protocols such as gRPC.
• Familiar with event-driven architecture and publish-subscribe protocols such as AMQP.
• Able to lead new projects from conceptualisation to delivery.
• Breakdown high-level product requirements into functional tasks for implementation.
• Familiar with DevOps operations and troubleshooting microservices

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline
• Must have professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with automation scripting (i.e. Python and shell scripts)
• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman
• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline
• Must have professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with automation scripting (i.e. Python and shell scripts)
• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated

GitHub, Jenkins/ Ansible, Jfrog, Nexus, SonarQube and AWS Services
● Must have relevant DevOps experience
● Hands-on experience working on AWS
● Hands-on experience with containerization using Docker, and Kubernetes
● Good understanding of virtualization and networking concepts
● Hands-on experience with configuration management systems such as Terraform, Packer and Ansible
● Hands-on experience with production deployments such as Kubernetes and automating provisioning with IaC best practices.
Hands-on experience in linux server administration, and shell scripting with Bash, and good to have other scripting languages.
● Knowledge in system architecture is a plus
● Has knowledge with tools such as Prometheus, Thanos, Grafana, ELK
● Experience with highly scalable distributed systems
● Breadth of knowledge - OS, networking, distributed computing, cloud computing
● Manage the operations of cloud infrastructure and application services
● Strong technical aptitude including excellent troubleshooting and communications skills
● Good understanding and working knowledge of Agile projects such as SCRUM and KANBAN

Must have experience in test management activities

Have experience in Banking in Core Banking, Cards, Payments, and overall Digital Banking area Have experience in Company Applications like BWC, RBK, PIB, TMRW, SPL, VSM, REM, ATM, EFT, EAI, WAM, CEP, ALT, EST, SMS – GW, ICH, VSA, GLN, R2W, PIB, IVR, TMRW, IBR, HBK, CRM, BWC, LCG, LGG.

We are seeking a talented and driven Software Engineer with expertise in Java development and hands-on experience with Murex. The ideal candidate will have approximately 4 years of professional experience and a strong interest or background in trading systems. You will work on developing, enhancing, and maintaining critical applications for financial and trading environments.

Key Responsibilities:

• Design, develop, and maintain Java-based applications with a focus on Murex integration.
• Collaborate with cross-functional teams, including traders, business analysts, and QA, to deliver high-quality solutions.
• Analyze and resolve issues related to Murex configuration, workflows, and reporting.
• Optimize application performance and ensure scalability to meet trading demands.
• Support system enhancements, upgrades, and troubleshooting as required.
• Stay updated on the latest technologies and trends in trading and financial software development.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 4+ years of experience in software engineering with a focus on Java development.
• Hands-on experience with Murex (configuration, workflows, and integration).
• Strong understanding of core Java concepts such as multithreading, collections, and design patterns.
• Familiarity with trading systems or financial markets is highly desirable.

We are seeking a seasoned IT Project Coordinator with expertise in data center server migration and vendor management to lead critical infrastructure projects. The ideal candidate will oversee the planning, execution, and successful delivery of projects while ensuring seamless collaboration with internal stakeholders and external vendors.

• Lead end-to-end project management for data center server migration initiatives, including scope definition, planning, execution, monitoring, and closure.
• Develop and maintain detailed project plans, including timelines, milestones, risk assessments, and resource allocation.
• Coordinate with cross-functional teams to ensure smooth migration processes with minimal impact on operations.
• Manage vendor relationships, including selection, contract negotiation, performance monitoring, and issue resolution.
• Ensure compliance with organizational and regulatory standards throughout the project lifecycle.
• Conduct regular status meetings and provide updates to stakeholders, addressing any challenges or risks proactively.
• Collaborate with IT teams to validate the readiness of server hardware, software, and networks for migration.
• Maintain comprehensive project documentation, including project charters, progress reports, and post-migration reviews.
• Drive continuous improvement initiatives for project management and vendor engagement processes.

Qualifications and Skills:

• Min. diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT project management, with at least 1 year of experience in data center server migration projects.
• Good understanding of server infrastructure, virtualization, and data center operations.
• Demonstrated expertise in vendor management, including contract negotiations and performance tracking.
• Proficiency in project management tools (e.g., Microsoft Project, Jira) and methodologies
• Open for 1 year contract assignment. This is a one year contract.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Responsibilities

- Creating and manipulating graphics through Adobe Creative Suite

apps such as Illustrator and Photoshop.

- Reviewing and proofing graphic materials before the product is sent

for print.

- Following a product workflow and timeline to ensure projects

progress in a timely manner.

Requirements

- Proficient in Adobe Illustrator and Photoshop, at least 1 year

experience.

- Create/Design artwork as per Client's requirement’s.

- Assisting design teams in producing prints, advertising, and digital

graphics

- Potential candidates will be tested during the interview.

-3D knowledge will be considered as well.

Work location - 10 mins walk to Kaki Bukit MRT Station

2.

Day Security Officer (SO) – Lorong Napiri

Are you passionate about safeguarding people and property? Join our team as a Security Officer and play a vital role in maintaining a secure environment for all stakeholders. Reporting to the Security Supervisor and Operations Manager, you’ll be responsible for the safety and well-being of staff, tenants, owners, visitors, and contractors.

Only for Singaporean / SGPR

Key Responsibilities

1. Access Control: Monitor and control access to the condominium, ensuring only authorized personnel and residents enter the premises.

2. Patrolling: Conduct regular patrols of the condominium, including common areas, car parks, and perimeter fences, to detect and prevent potential security threats, look out for defects and illegal dumping of bulky items.

3. Incident Response: Respond promptly and effectively to security incidents, such as fires, medical emergencies, and criminal activity.

4. Customer Service: Provide excellent customer service to residents, visitors, and contractors, answering queries and addressing concerns in a professional and courteous manner.

5. Reporting: Maintain accurate and detailed records of security incidents, patrols, and other relevant activities.

Job Scope

1. Security Operations: Enforce security procedures and protocols to ensure the safety and security of residents, visitors, and contractors.

2. Access Control Management: Manage access control systems, monitoring access logs, and responding to access control incidents.

3. Wheel - Clamping Of Vehicles: Able to perform wheel - clamping procedures as per by - law and house rules.

4. Emergency Response: Respond to emergency situations, such as fires, medical emergencies, and power outages, in accordance with established procedures.

5. Compliance: Ensure compliance with relevant laws, regulations, and condominium rules.

Requirements

1. Qualifications: Possess a valid security license.

2. Experience: Minimum 1-2 years of experience in security, preferably in a condominium setting.

3. Physical Fitness: Be physically fit and able to perform duties that require standing, walking, and responding to emergencies.

4. Communication Skills: Possess excellent communication and interpersonal skills to interact with residents, visitors, and contractors.

5. Problem-Solving Skills: Be able to think critically and respond effectively to security incidents and emergencies.

6. Certifications: Possess certifications in security-related courses.

Join us in creating a safe and secure environment for all!

Application Methods:

Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 996 Bendemeer Road #06-09 B Central (Boon Keng MRT)

Tel: 8468 7135