Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a IT Coordinator (Banking), to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Requirements:

• Bachelor’s degree in Business, Logistics, Information Technology, or any other field
• Relevant experience is not required but will be an advantage
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Relevant experience in logistics coordination, vendor management, or similar roles, in a network, IT, or data center environment will be an advantage
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Job Overview:
We are seeking a skilled Telecommunications Technician to support our mobile retail operations. The ideal candidate will install, maintain, and troubleshoot telecommunications systems, including mobile devices, network hardware, and customer-facing technology. This role is essential to ensuring seamless connectivity and excellent customer service in our retail environment.

Key Responsibilities:

• System Installation: Set up and configure telecommunications equipment, including mobile devices, routers, modems, and other network hardware.
• Maintenance & Troubleshooting: Diagnose and resolve technical issues with telecommunications systems, ensuring minimal downtime.
• Customer Support: Assist retail staff and customers with technical inquiries and provide training on device or system functionality as needed.
• Upgrades & Repairs: Perform software updates, hardware replacements, and general maintenance to optimize system performance.
• Network Optimization: Ensure efficient operation of network connections, including Wi-Fi and LTE/5G, within the retail environment.
• Documentation: Maintain accurate records of installations, repairs, and maintenance schedules.
• Compliance: Adhere to company policies and industry regulations regarding telecommunications and data security.

Job Requirements:

• Education: Prefer if have Diploma or degree in Telecommunications, IT, or a related field.
• Experience: Proven experience in telecommunications or IT support roles (3-5 years preferred).
• Technical Skills:Strong understanding of mobile device operations, network configurations, and telecommunications systems.
  Proficiency in troubleshooting and repairing hardware/software issues.
  
• Soft Skills:Excellent communication skills for customer and team interactions.
  Problem-solving mindset and ability to work under pressure.
  
• Other Requirements:Ability to work flexible hours, including weekends, to support retail operations.
  Physical ability to lift and install equipment if needed.
  

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

PharmEng Technology, a leading consulting firm in the Pharmaceutical Industry, is looking for various Technician positions to fill for the Biotechnology Clean Room Good Manufacturing Practice and Good Laboratory Practice environment.

Great opportunity to enter the prospering Pharmaceutical Biotech Industry in Singapore

Good Career prospects, On-The-Job training will be provided for New Entrants career seekers with or without related experience

Various working hours available for different job roles:

1) Office Hours rotations - Minimum NITEC qualification, mixture of manual and technician level work

2) 12-hour day shifts, 2-3-2 work/off rotations - mixture of manual and technician level work

3) 12-hour permanent night shifts, 2-3-2 work/off rotations – Minimum NITEC or Diploma Holder only

Qualifications:

• Minimum NITEC or Diploma Holders
• Background in Pharmaceutical, Life and Food Sciences, Process Manufacturing, Engineering or equivalent welcome
• We are looking for individuals who are self-motivated with a positive attitude towards learning new skills, collaborative team player with a strong team spirit, enthusiastic and keen to join the Pharmaceutical biotech manufacturing industry.
• Diligent in documentation, adept at following instructions, committed to maintaining workplace cleanliness and safety at all times.
• Proficient in basic office software applications, fluent in English.

Key Responsibilities:

Various roles and responsibilities, cross functional support and collaboration, not limited to the below:

• Laboratory QC Microbiological Testing, Environmental Monitoring
• Samples Receipt and Management
• Equipment and Facility Management & Cleaning
• Method Validation and Qualification, In-Process Control
• Documentation and Compliance, Quality Assurance Support, Investigations and Deviations
• Certain roles will require manual heavy lifting as part of the job scope.

The contract is until 31 December 2025

You will be interviewed for your interest and suitability for the different roles available.

Shortlisted candidates will be contacted.

HR Generalist have to create a positive working environment where employees feel safe, secure, and cared for. The HR Generalist also has to ensure their organisation is compliance to all the rules, regulation, and labour laws laid down by the government and best practices of the industry.

Duties and Responsibilities

• Recruiting
• Benefits and Compensation
• Training and Development
• Employee Engagement
• Organize and manage new employee orientation, on-boarding, and training programs
• Explain and provide information on employee benefits & programs
• Cover all legal compliance for human resource requirements
• Maintain employee records and paperwork
• Answer employee questions and addresses employee concerns with company
• Organising important events of the organization
• Help to resolve conflicts and other issues within the company
• Manage HR system
• Liaise with vendors on dormitory issues
• Any other ad-hoc duties as assigned Requirements

Requirement

Possess good communication skills

Interpersonal relationship building and employee coaching skills

Computer skills, Excel and demonstrated skills in database management and record keeping

Organized and efficient in daily tasks

General knowledge of employment laws and best practices

Experience in Construction Industry will be an advantage

VMware Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a VMware Engineer to install, configure and manage the VMware private cloud computing platform.

Responsibilities:
- Install new components into production environment
- Make configuration amendments into the existing production plant
- Suggest amendments in the current installation procedures
- Drive capacity expansion of existing production plant
- Migration of virtual environment from source to destination and technology refresh of legacy virtual hosting platform(s).

Requirements:
- Working experience in implementing virtualization.
- Understanding of cloud, server, storage, and virtualization architecture design.
- Familiar with either Windows and/or UNIX flavored servers.

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm.
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- 12-month renewable contract with 2 months' notice period.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

JOB Advertisement :-

Role : Software Developer (GIS experience)

Minimum Experience 5+ Years in :-

• Programming Languages: C#, Python, Pandas, HTML, CSS

• Scripting Languages: ArcGIS JavaScript API, JavaScript

• Database/RDBMS: PostgreSQL, Oracle

• Platforms: Sublime Text, Anaconda, Visual Studio Code, VS

• Others: Google Cloud

• GIS & Image Processing Software: ArcMap, ArcGIS Online, ArcGIS Pro, ArcGIS Server, ArcGIS Portal, Geo Server.

• GPS: Leica GPS & DGPS, Trimble, Garmin GPS, Total Station.

• Experience in features like SLD, GIS data editing and maintenance. Utilized ArcGIS Pro 3.0.3, ArcGIS Utility Networks 6, ArcGIS Enterprise 11, and MS SQL Server 2019.

• Support business activities for ESRI ArcGIS platform.

• Responsible for integration testing, Application testing, regression testing.

• Requirement gathering and customer engagement

Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Responsibilities:

• Assist the Operations Manager to oversee the daily operations including managing team KPI results.
• Supervise field resource work progress daily whereby ensuring jobs completion and closed timely.
• Take ownership and lead team leads including process and workflow design, service operations and field service resource management.
• Drives Internal Team and Contractual Service Level Management targets, recovery and improvement plans.
• Provide leadership guidance on service delivery process in accordance to service contract and deliverables.
• Ensure service quality in all aspects of service delivery, including customer satisfaction and team morale.
• Manage team's RACI, roles and responsibilities, workload, training roadmap.
• Manage internal resources and external partners workers including service quality and performance against targets.
• Conduct regular operational reviews with service team or team member in identifying issues and tracking till resolution.
• Provide assistance and advise field resources including handling of escalation cases.
• Manages work related escalations with client and internal stakeholders when required.
• Prepare operation reports and share analysis findings with customers.
• Understand customers’ requirements and needs. Build strong relationships with customers.
• To participate in work meetings with management team and external customer team.

Requirement:

• Min 3 years of related experience in corporate envinroment
• Experience in managing end user support envinroment
• Strong leadership and management skills
• Excellent problem-solving skills
• Strong communication

other information:

• Working location: Raffles Place

As a Frontend Engineer, you will be responsible for architecting and developing efficient, reusable, and visually appealing frontend systems for a trading application powered by AI models and LLMs. You'll work closely with cross-functional teams, including backend engineers, AI engineers, product managers, UI/UX designers, and the product design team to deliver a responsive, engaging user experience across web and mobile platforms. Your expertise will ensure a seamless blend of aesthetic and functionality.

Key Responsibilities:

• Architect, design, and develop efficient and reusable frontend systems (Web/Mobile)
• Collaborate with backend engineers, AI engineers, UI/UX designers, product managers, and other stakeholders to build comprehensive, architecturally sound, and visually appealing frontend solutions
• Optimize code to improve scalability, reliability, security, and performance of web and mobile applications
• Design interactive components, especially for chat-based and generative UI, to create dynamic LLM-powered user experiences
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Documentation of design and architecture

Qualification & Skills:

• Minimum 8 years of professional experience as a Frontend Engineer
• Strong proficiency in React/Next.js for web development and/or React Native for mobile
• Familiarity with LLM application development and generative UI/interactive components, particularly for chat-based applications
• Strong understanding of code optimization techniques for improved performance, scalability, reliability, and security
• Excellent collaboration and communication skills to work effectively across teams

**Salary will be commensurate with the candidate's level of experience and qualifications, reflecting our commitment to equitable compensation practices

As a Lead Backend Developer specializing, you will be responsible for designing, developing, and maintaining backend systems that support the integration and optimization of AI models & LLM in trading applications. You will work closely with the AI engineering team to integrate various machine learning models and algorithms into the backend systems to address business needs, ensuring high availability and low latency.

Key Responsibilities:

• Design, develop, and maintain backend systems and services that support AI models, ensuring high availability and low latency
• Integrate machine learning models and algorithms into backend systems for recommendation systems, predictive analytics, and other business applications
• Collaborate with frontend engineer, AI engineer and other stakeholders to identify business problems and design backend solutions
• Develop efficient APIs, ensuring high standards of performance, reliability, and security
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Document system design and API specifications to foster collaboration and transparency

Qualification & Skills:

• 8 years of professional experience as Backend Engineer
• Proficiency in Python/ Typescript
• Strong understanding of database systems, including both SQL and NoSQL, and web development frameworks
• Solid experience in complex system design or architecture building.
• Familiarity with API design principles and best practices.
• Familiarity with caching mechanisms and cache invalidation strategies.
• Experience with cloud infrastructure, preferably AWS or GCP.
• Strong problem-solving, communication, and interpersonal skills.
• Passionate about AI/ML, with a keen interest in LLM technology.

We offer a competitive salary that is commensurate with the experience of the successful candidate

The C++ developers maintain our trading/research capabilities in global markets and innovate how we do them. Developers are expected to take on multiple roles - including gathering requirements, development, testing, performance monitoring, and build and release management. We are searching for talented developers to fill future positions.

*You may be required to do an internship first which will be evaluated for a full-time offer.

Responsibilities

• Optimizing the performance of various components of the trading system
• Maintaining and enhancing backtest simulator
• Exploring big-data infrastructure for research
• Exploring execution algorithm research

Qualifications

• Pursuing a Bachelor’s or Master’s degree in computer science or engineering related field and graduating between Dec 2024 to Aug 2025
• Familiar with modern C++ (11, 14, 17 or 20)
• Strong background in algorithm, data structures and/or operating systems-related topics (memory management, scheduler, I/O etc.)
• Ability to quickly learn new concepts or technologies
• Ability to write sizable applications and manage complexity
• Linux experience
• Effective communicator and decision maker

The following are bonuses

• Knowledge of automated trading system
• Basic knowledge in operating system concepts: threads, processes, context switch, virtual memory etc.
• Basic knowledge in applied computer architecture concepts: SIMD, superscalar execution, memory/instruction latency vs bandwidth
• GPU programming experience (NVIDIA CUDA framework: basic understanding of blocks/threads launch config, shared memory, latency hiding etc.)
• Experience in competitive programming

Roles & Responsibilities:

The executive engineer is responsible for the design, diagnostic, testing as well as repair and overhaul of mechanical, electrical and electronic components of the chillers and other related systems in support of our overall chiller manufacturing process. The engineer shall be required to independently plan, schedule, coordinate and optimize on-site and workshop activities and coordinate with the sales and marketing team where required.

Key Responsibilities:

Design, diagnose, test as well as repair and overhaul mechanical, electrical and electronic components of the chillers and other related systems

Spearhead digitization of existing chillers through selection, adoption and/or redesign of PCB & PLCs

Coordinate and liaise with internal production, sales & marketing team as well as external end customers, contractors and consultants on-site

Supervise and check suppliers’ works and/ or end customer requirements according to design drawings, specifications and regulation (local codes or relevant international design codes)

Check and ensure the equipment and material offered in compliance with the specification and drawings.

Generate engineering & electrical drawings with Autocad software

Perform all other duties as assigned and required.

Requirements:

Candidate must possess at least Diploma in Engineering (Electrical/Mechanical) or equivalent.

At least 2 -3 year(s) of working experience in Electrical/Mechanical related fields is required for this position

Required Skill(s): Autocad, Microsoft Office

Licensed Electrical Engineer OR Licensed Electrical Technician is a bonus

Required Spoken and Written Language(s): English, Mandarin

Preferably with class 3 driving license

Working Hours : Mon to Fri (8.00 am to 5.00pm) & Sat (8.00am to 3.00pm)

If you are keen to join Group of Weeseng, contact us at 6245 2712 or

email to finance@ weeseng.com

Signage company at Loyang is seeking to hire Sales Coordinator. We are manufacutring of signage and traffic safety equipments.

Job Responsibilities

• Liase with client on quotation, artwork for approval of production.
• To arrange with client installation date and time when production is ready.
• To help QC check to ensure items are done correctly.
• Ensure D.O is prepared for the works.

Job Requirements

• Able to use Ms Office software proficiently and correspond thru emails and phone.
• speak clearly on phone to corrsepond smoothly.
• Able to multi task on various clients.

Interested applicants, please WhatsApp to 90097956 to apply or email CV to [email protected]

Leading AI quant fund are looking to hire a machine learning quant researcher onto their systematic team.

Role:

• Conduct quantitative research with PM and other AI quants to develop and back-test different machine learning and statistical models, as well as productionize such models.
• Combine sound financial insights and machine learning techniques to explore, analyze, and harness a large variety of datasets.
• Use a rigorous scientific method to develop sophisticated trading models and shape our insights into how the markets will behave.
• Apply machine learning to a vast array of datasets
• Utilizes on discrete/non-discrete continuous optimization to generate a recommender system for the optimal baskets of symbols to trades
• Collaborative filtering and other recommender-based systems may be a bonus

Requirements:

• Masters/PhD degree in Mathematics, Physics, Financial Engineering, Computer Science, Statistics with specialization in Machine Learning
• Experience working with large datasets and machine learning techniques
• Experience in one or more of deep learning, reinforcement learning, non-convex optimization, Bayesian non-parametrics, NLP or approximate inference.
• Publications at top conferences such as NeurIPS, ICML, ICLR etc. is highly desirable.
• Experience in a high-performance language (ideally C++, or similar languages)
• Outstanding performance in any quantitative field or contest (Kaggle, hackathons, Olympiads, academic contests etc.).
• Experience implementing machine learning algorithms in industry.
• Open to ML quants who are already working within finance or ML quants within tech who are interested to move to finance.
• Trading Background is not a pre-requisite for the above role.

Assistant Manager / Manager, HR Business Partner

Reporting to Director, Organisational Development & Human Resources, you will be a trusted advisor to Management, driving HR initiatives that align with organizational goals and fostering a high-performance culture. This role is instrumental in driving initiatives that promote workforce excellence, employee engagement, and organizational sustainability within Singapore Academy of Law.

Responsibilities:

• Cultivate a strong rapport with Cluster Heads and Heads of Department as well as with staff within assigned Business Units (BUs) as a reliable HR advisor.
• Collaborate with BUs on their workforce planning and requirements, involving active engagement with hiring managers to execute recruitment strategies and processes for filling Division vacancies.
• Manage the recruitment process which includes identifying staffing needs, developing job descriptions, and conducting interviews, and making salary offers.
• Advise on change management initiatives to ensure smooth implementation of HR programmes and policies.
• Recommend HR strategies that competitively position SAL as an employer of choice.
• Provide expert advice to management and business units on HR related matters.
• Review HR policies and strategies including strategic manpower planning, recruitment, performance management and other projects as assigned.

Skills & Qualifications:

• Minimum requirement is a bachelor's degree preferably in a HR related discipline, having IHRP Certification would be advantageous.
• At least 5 years of progressive HR experience and proven track record as a HR Business Partner.
• Strong analytical and numerate skills with an eye for detail
• Strong written and verbal communication skills.
• Good interpersonal skills, analytical and problem-solving skills and demonstrate diplomacy and professionalism.
• Ability to handle sensitive information with discretion and integrity.

Please include your expected salary and last drawn salary in your application. The level of offer and appointment designation will commensurate with the applicant’s relevant experience and track records. The successful candidate will be offered a 2-year contract in the first instance.

EMQ2 is seeking a highly qualified Software Development Engineer to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with us. If you have more experience, you may be considered for a senior role.

You will be

As a developer on our team, you will have the opportunity to work with the latest technologies and take on challenging projects that will both test and reward your skills. In addition to working on projects that align with your passions and helping you grow as a developer, you will play a key role in the design and implementation of high-quality software systems. Collaboration is a crucial aspect of this role, as you will work closely with other engineering teams, product management, and QA/DevOps to ensure that our products meet the needs and expectations of our customers.

By actively participating in and providing feedback on internal practices, you will also help to drive our commitment to continuous improvement and excellence. This may involve suggesting new ideas or approaches, or providing constructive feedback on current processes. We believe that by constantly striving for excellence, we can provide the best possible products and services to our customers.

Ideally, should have

• Strong communication skills to work with clients and team members
• Passion for learning and growing as a developer
• Grit and determination to overcome challenges and strong problem-solving skills to solve complex problems
• Ownership of work and desire to deliver high-quality solutions
• Capable of understanding the business requirements, working closely with customers, product management, and engineering to develop customer-centric solutions
• Experience in Agile Software Development Methodologies or at least theoretical knowledge and classroom experience
• Experience in Software Development and Design with frontend technologies like ReactJS, NextJS, VueJS or React Native
• Experience in Source Control Management (SCM) tools such as Git
• Experience with web services and RESTful APIs
• Ability to work independently and collaboratively as part of a team in a flexible and fast-paced environment

It would be a plus if you also have:

• Experience working with Design Language System, design patterns and tokens
• Experience in using Continuous Integration and Continuous Deployment (CI/CD) tools
• Experience in backend technology stack like Java Springboot, ASP .NET or NodeJS
• Experience in using and developing with SQL databases (e.g. Microsoft SQL, MySQL)
• Experience in using and developing with Docker
• Experience in using and developing with Amazon Web Services (AWS)

Our Benefits:

• Competitive remuneration package
• Flexible work schedule and remote work options
• Career progression opportunities
• Medical Insurance Coverage
• Open & Transparent Culture with a flat hierarchy

How to Apply

Interested candidates, please send your resume to [email protected]

Our Recruitment Process

After submitting your resume, we will personally review it and invite qualified candidates to take a technical test. The test should take no more than 60 minutes and will be based on the skills required for the position.

If you pass the test, you will be invited for a technical interview with the hiring manager. The interview will be a 60-minute session where we will discuss your experience and knowledge in the field.

Based on the outcome of the interview, the hiring manager will decide if you are suitable for the position. If that's the case, our HR team will contact you with an offer and the next steps.

EMQ2 is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with us. If youhave more experience, you may be considered for a senior role.

Job Overview

The Service Delivery Lead leads and supports programs and projects using different frameworks such as Agile, Hybrid, or Waterfall. They organize and facilitate meetings and events, gather business requirements from stakeholders, and prioritize change requests and bugs to optimize business value. They also remove any impediments for the project team, manage the risk plan and client expectations, and motivate the team to deliver the service according to schedule and quality.

The Service Delivery Lead is responsible for overseeing the entire service delivery life cycle from start to finish, including design, resource allocation, and software development. They also support the execution of test plans and bug fixes and work with different parties within the client organization to accelerate service delivery progress. They also key player in team development and responsible for holding teams accountable for their commitments and maintaining a good relationship with clients, users, and stakeholders. Additionally, they also work with the finance department on COC sign-off and payment milestones.

Good to have:

• Great organizational, planning, and problem-solving skills
• Great interpersonal skills, collaborating and team playing
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Good analytical and listening skills
• Ability to translate business requirements into functional requirements
• Excellent understanding of how user centricity is incorporated into SDLC
• Excellent understanding of how product backlog, user stories, acceptance criteria and user flows fit within the development process
• Knowledge and use of Jira and Confluence
• PMI PMP or PRINCE2 certification preferred
• PMI Disciplined Agile / SCRUM certification is a plus

Should have:

• Experience delivering complex projects with multi-squad teams and timelines of up to 24 months.
• Experience working with Singapore Government agencies is preferred.
• Experience in bidding preparation and submission process.
• Experience orienting teams to deploying a service-oriented attitude in dispute situations.
• Experience in presenting to project sponsors and morale management of teams.
• Strong working knowledge of Jira, Confluence, and Microsoft Office tools,including Excel, PowerPoint, and Word.
• Experience in implementing project management tools, SmartSheet, Figma, and graph drawing is a plus; ability to maintain good documents and artifacts is crucial.

Personal traits:

• Resourceful, independent, and able to find creative solutions to problems even under pressure.
• Meticulous in approach, paying close attention to detail and ensuring high-quality work.
• Self-motivated, self-driven, and takes the initiative to take on new tasks and responsibilities.
• Empathetic towards others and able to communicate effectively to managestakeholders' expectations.
• Proven track record of being able to grow, learn, and take on more responsibilities over time.
• Bonus for being able to immerse in the company culture, understand the values and how things work, and adapt to thework environment.

Our Benefits:

• Competitive remuneration package
• Flexible work schedule and remote work options
• Career progression opportunities
• Medical Insurance Coverage
• Open & Transparent Culture with a flat hierarchy

How to Apply

Interested candidates, please send your resume to [email protected]

Our Recruitment Process

As a Service Delivery Lead, if you submit your resume, it will be personally reviewed. Qualified candidates will be invited for an interview with the hiring manager. The interview will be an opportunity for us to discuss your experience and expertise in the field and will last for 30 minutes.

Based on the outcome of the interview, the hiring manager will decide if you are a suitable fit for the position. If that is the case, the HR team will reach out to you with an offer and provide next steps.

Requirements

• Diploma, Bachelor’s degree or relevant qualifications in STEM, such as engineering or computer science.
• Must have experience as a full stack engineer building large-scale software applications.
• Advanced knowledge of front-end languages and frameworks including JavaScript, NextJS, React, Mantine, React-Query and Playwright.
• Good communication skills.
• Developing software in the cloud particularly with AWS.
• Experience developing RESTful and websockets APIs with NodeJS and ExpressJS, Python and FastAPI.
• Competent in both SQL and NoSQL databases such as PostgreSQL and MongoDB.
• Familiar with deploying and maintaining AWS infrastructure using Terraform and Terragrunt

Preferred Requirements

• Interest in learning, adopting and championing new technologies.
• Employs and advocates for good programming practices such as clean code, pair programming TDD and BDD.
• Experience working with micro-services.
• AWS Certifications.
• Working in an Agile environment.
• Familiar with cloud-native communication protocols such as gRPC.
• Familiar with event-driven architecture and publish-subscribe protocols such as AMQP.
• Able to lead new projects from conceptualisation to delivery.
• Breakdown high-level product requirements into functional tasks for implementation.
• Familiar with DevOps operations and troubleshooting microservices

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline
• Must have professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with automation scripting (i.e. Python and shell scripts)
• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Key Responsibilities:

• Provide hardware and software support for end-users, including basic server and network troubleshooting.
• Assist with remote access, Wi-Fi connectivity, and video conferencing issues.
• Perform antivirus updates, remote computing support, and network printer configuration.
• Ensure smooth operation of end-user systems, both remotely and on-site.

Qualifications & Skills:

• 2-4 years of hands-on experience in IT support (L1/L2).
• Strong communication skills in English and a customer-facing demeanor.
• Basic understanding of server and network support.
• Ability to troubleshoot issues related to video conferencing, remote access, and network printers.

Additional Requirements:

• Must be customer centrics and able to communicate effectively with clients.
• Location: Marina Bay Financial Center, with the flexibility to support users off-site.