The SPACElogic family with regional presence in Singapore, Cambodia, China, Indonesia, Philippines and Taiwan is growing! Are you seeking a career in an industry that is constantly innovating, ever-changing and fast-paced? Join us at SPACElogic, we are a multidisciplinary company that specializes in interior architecture, thematic & visitor galleries, exhibitions & events and signage & environmental graphics.

We are looking for a committed and competent professional who can work independently to join us for the following position.

HR & Technology Executive

Responsibilities:

Human Resource Administration

• Assist with day-to-day operations of the HR functions and duties.
• Assist in general data collection and preparation.
• Input, update and maintain master employee database, ensuring accuracy of information.
• Compiling and updating employee records.
• Prepare, verify and record migrant workers’ overtime schedule.

Information Technology

• Provide basic IT support and administration to all employees.
• Assist in the installation and setup of computer systems and applications.
• Assist to upgrade, install and configure new hardware and software when required.
• Manage and coordinate with our IT vendor to ensure service level and key deliverables are met with agreed targets and expectations.
• Maintain an inventory of IT systems, hardware, and software.
• Liaise with respective vendors for IT equipment, CCTV, door access when required.

Requirements:

• At least a year of relevant working experience in Information Technology is preferred.
• Proficient computer skills such as Office 365.
• Strong verbal and written communication skills.
• Meticulous and attention to detail.
• Working knowledge of general office equipment.
• Positive and proactive attitude towards work.
• Ability to work effectively within a collaborative team environment.
• Motivated, keen to learn, hardworking and a good team player.
• Handle sensitive information in a confidential manner.

General Performance:

• Effective support and management of employees’ queries and requests.
• Keep abreast of industry trends on digitization.
• Effective and resourceful problem-solving skills.

Note that only short-listed candidates will be notified.

Are you ready to lead cutting-edge innovation in machine vision and AI-driven automation? Antomation is seeking a Head of Technology to spearhead the development of our advanced automation handling solutions. This role offers a unique opportunity to grow into a Chief Technology Officer (CTO) position, with equity participation as part of the journey.

Key Responsibilities:

• Lead and grow a dynamic team of 4 engineers, scaling to 10.
• Drive the development and implementation of machine vision and automation systems.
• Oversee AI model integration into robotic automation solutions.
• Provide strategic technical direction for complex automation projects.
• Collaborate across teams to design, prototype, and commercialize innovative solutions.
• Mentor team members and foster a culture of technical excellence and innovation.

Requirements:

• Experience: Proven expertise in machine vision, robotics, and AI-driven solutions. Familiarity with Mech-Mind cameras is an advantage.
• Education: PhD or Masters in Engineering, Computer Science, Robotics, or related fields is highly desirable but not mandatory.
• Leadership: Prior experience leading technical teams in a fast-paced environment.
• Entrepreneurial Spirit: Comfort with ambiguity and a drive to build and scale cutting-edge technologies. Ideally Entrepreneuship/ Startup experience.
• Technical Skills: Hands-on experience with robotic systems, machine vision, AI model development, and deployment.

Why Join Antomation?

• Opportunity to grow into the Chief Technology Officer (CTO) role.
• Equity participation for long-term contributors.
• Be part of an innovative, fast-growing company solving real industrial challenges.
• Collaborate with top talent in AI, robotics, and machine vision.
• Shape the future of automation in a company where your impact will be tangible.

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Company Description

BNF Group is a Singapore-based company with operations in industrial gas supply chain management, environmental services, and engineering. We serve customers around the world and are committed to sustainability and innovation.

Role Desription:

Strategic Leadership:

• Develop and execute a comprehensive technology strategy that supports the company’s and its various entities' business goals and growth.
• Define and articulate the technology vision, ensuring alignment with business objectives.
• Stay current with emerging technologies and leverage them for competitive advantage.

Product Strategy and Development:

• Collaborate with stakeholders to define and prioritize product requirements, ensuring alignment with business and user needs.
• Manage product roadmaps and oversee th development process, ensuring timely and high-quality delivery.
• Provide technical guidance to product teams, ensuring the delivery of scalable, secure, and reliable products.

Stakeholder Management:

• Work closely with cross-functional teams, including operations, sales, marketing, and engineering.
• Communicate product updates and changes to stakeholders, and gather continuous feedback for product improvement.

Innovation and Technical Expertise:

• Guide the technical development and architecture of solutions to ensure they meet business and security standards.
• Promote a culture of innovation, driving continuous improvement and the adoption of cutting-edge technologies such as cloud, AI, and machine learning.

Metrics and Reporting:

• Define and track key performance metrics to measure the success of technology initiatives and product performance.
• Prepare regular reports for executive leadership on progress, risks, and product outcomes.

User Focus:

• Ensure products deliver a seamless, high-quality user experience through rigorous testing and feedback loops.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 10+ years in a senior technology leadership role, with experience in product management or technical product management.
• Skills:

1. Strong technical background with expertise in software development, system architecture, and cloud technologies.
2. Proficient in managing multiple projects in an agile environment, driving collaboration across departments.
3. Excellent leadership, communication, and interpersonal skills, with a focus on driving results.
4. Experience in data-driven decision-making and optimizing product performance through analytics.

Preferred:

• Experience in scaling products within startup environments.
• Knowledge of emerging technologies such as AI, machine learning, or cloud platforms.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is seeking a motivated, passionate, and tech-savvy Head of Technology to lead our fast-growing IoT & OT Cybersecurity division. The ideal candidate is inherently curious, hands-on, and enthusiastic about technology. This role involves managing the product roadmap, defining features, and overseeing the delivery of our IoT Security Suite. As the Head of Technology, you will lead a team in developing the Microsec product, design solution architectures, craft technical presentations, and collaborate with customers and partners to address their queries effectively.

What you’ll do

• Lead the team in developing the OT cybersecurity product according to the roadmap through Scrum planning and execution
• Conduct code and design reviews
• Manage Cloud infrastructure of Microsec SaaS & PaaS via Kubernetes
• Conducting PoC and sharing prototypes with the team for further implementation
• Create solution architecture for various industry verticals, including Industry 4.0, Energy, Maritime, and Smart city infrastructure
• Collaborate across functions with software systems and technologies, including embedded systems, backend, cloud, Python, UI/UX, and cybersecurity
• Undertake project scoping, manage time, and plan and execute projects effectively
• Oversee the day-to-day operational aspects of the project timeline and scope
• Prepare and gather project requirements and maintain the product backlog
• Work with engineering teams to prioritize development tasks and ensure the timely shipment of high-quality products
• Create solution mapping to various cybersecurity standards including IEC62443, ISO 27001, etc
• Assist in user acceptance testing and quality assurance processes
• Enforce project standards with both internal and external resources
• Prepare, review, and amend technical documentation

Who you are

Basic Qualifications

• University degree in Engineering, Computer Science, or a related field
• Cybersecurity software developer for at least 3 years
• Extensive experience with Linux and cloud technologies, with the ability to perform or manage changes and bug fixes to the existing codebase, both internally and with external vendors
• Hands-on skills in code review and system/solution architecture design
• Strong understanding of software development, backend systems, machine learning, and Python.
• Deep understanding of cybersecurity and computer networks
• Familiarity with Agile methodologies or other project management frameworks; relevant certifications are a plus
• Professional certifications in cybersecurity (e.g., CISSP, CISM, CISA) are a plus
• Excellent written and oral communication skills, with the ability to effectively communicate across all levels of the company and strong presentation skills

Experience

• Should have at least 6 years of experience in working with Python, Cloud, Embedded, and IoT related areas. A good foundation in Cybersecurity product suites and technologies
• Cybersecurity software developer for at least 3 years
• Should have experience in leading a technical team for at least 2 years
• Experienced in Agile project management and development
• Proven experience in developing solutions for embedded systems
• Strong strategic capability set with the ability to rigorously define, prioritize, and execute across a complex range of categories, customers, products, and functional groups
• Proficiency in implementing and mapping solutions to cybersecurity standards, including IEC62443 and ISO 27001
• Experience in setting up infrastructure, configuring routers/switches, and managing on-premises servers

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

BIENE Technologies Pte Ltd. is a growing ITES Outsourcing, GPS & Innovative project building company, and we need a chief technology officer (COO) to be the right hand of our thriving CEO. With your experience and talents, you’ll be able to lead our team of high-performing professionals to be efficient, productive, and effective. Our ideal candidate has extensive experience within the industry, perhaps having worked your way up through the ranks to your role as an executive. We believe this trajectory helps develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of the IT industry. We have our eye out for a CTO with strong leadership skills and the ability to approach business from a creative point of view.

Objectives of this Role:

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs.

Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning.

Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.

Ensure effective recruiting, onboarding, professional development, performance management, and retention

Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary

Daily and Monthly Responsibilities:

Analyze internal operations and identify areas of process enhancement

Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO.

Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term.

Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability.

Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting.

Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

Skills and Qualifications:

Bachelor’s degree in business administration, or related field

5+ years experience in executive leadership positions

Leadership skills, with steadfast resolve and personal integrity

Understanding of advanced business planning and regulatory issues

A solid grasp of data analysis and performance metrics

Be able to diagnose problems quickly and have foresight into potential issues

Excellent interpersonal and public speaking skills

Preferred Qualifications:

Fundraising experience

International business experience

~ Act as an effective board member

~ Adopt international hotel asset valuation & business acquisition models

~ Carry out finance philosophy and strategies

~ Develop and drive organisational vision, mission and values

~ Develop succession plans

~ Direct strategies and set targets

~ Grow strategic business partnerships

~ Interpret statutory financial statements for business leaders

~ Lead and account for innovation within the organisation

~ Lead and create strategic priorities, culture and governance

~ Lead change management

~ Lead succession planning, capability development and employee engagement

~ Monitor performance and create reward strategies for results

~ Provide leadership during crisis situations

~ Represent and promote the organisation

~ Spot and develop business opportunities

Proven experience as Chief Operating Office or relevant role:

Understanding of business functions such as HR, Finance, marketing etc.

Demonstrable competency in strategic planning and business development

Experience in fundraising will be a plus

Working knowledge of data analysis and performance/operation metrics

Working knowledge of IT/Business infrastructure and MS Office

Outstanding organizational and leadership abilities

Excellent interpersonal and public speaking skills

Aptitude in decision-making and problem-solving

Position Responsibilities

The specific roles and responsibilities are subject to change and evolve and may include but not be limited to any of the following areas:

Curriculum Leadership and Instructional Support

• Lead the integration of emerging technologies (e.g., AI, blockchain, Web3, cybersecurity) into the TCR curriculum, ensuring alignment with industry trends, student needs, and strategic priorities.
• Collaborate with other subject areas to explore opportunities for emerging technologies in non-TCR contexts (e.g., AI in language analysis, blockchain in economics, or VR in science), fostering interdisciplinary innovation.
• Drive course development, including the reimagining of existing units and the creation of new courses in response to the High School course review.
• Contribute to High School instruction by teaching, when required, selected courses related to emerging technologies as new offerings are developed (e.g. AI Semester course in academic year 25/26)
• Partner with PLCs across disciplines to embed competencies, learning progressions, and innovative technologies into interdisciplinary units.
• Collaborate with the Office of Learning and divisional leaders to identify instructional needs, align standards, and support implementation efforts through timely feedback and adjustments.

Professional Development

• Provide leadership, coaching, and professional development to faculty across all divisions, building confidence and competence in integrating emerging technologies into their teaching practices.
• Partner with divisional leaders and PLC coaches to ensure consistent instructional practices and foster innovative teaching strategies across disciplines.
• Act as a resource and mentor for teachers in developing technology-rich instructional strategies in areas of TCR and beyond.

Strategic and Operational Leadership

• Collaborate with divisional and central leadership to align the TCR program and broader curricular innovation with the school’s strategic vision.
• Support the implementation of frameworks and policies for the ethical and responsible use of AI and emerging technologies.
• Support the exploration and integration of AI-driven tools into school operations and teaching practices across subject areas.
• Partner with the Office of Learning and divisional leaders to evaluate and refine curricular programs based on feedback and assessment data.

Community and Industry Engagement

• Facilitate partnerships with industry leaders, leveraging mentorship and internship opportunities for students and faculty in TCR and other disciplines.
• Act as an ambassador for the school’s innovation and emerging technology efforts across all areas of the curriculum and community.

Other Responsibilities

• Participate in professional learning opportunities, staying abreast of trends in emerging technologies and their application in education.
• Complete other duties as assigned by the Director of Technology and Innovation.

Position Requirements & Qualifications

Required

• Bachelor’s Degree in Computer Science, Engineering, Educational Technology, or a related field.
• Master’s Degree in relevant field preferred
• Teaching license or a degree in education
• At least two years of full time teaching experience preferred
• Experience of instructional coaching, or related leadership experience preferred
• Expertise in emerging technologies, including but not limited to AI, machine learning, cybersecurity, blockchain, or Web3 preferred
• Experience in curriculum design and development, particularly in future-focused pathways preferred
• Strong facilitation, communication, and interpersonal skills
• Excellent verbal and written English language skills

Preferred

• Advanced degree in a relevant field.
• Experience teaching or leading instructional initiatives in K-12 or higher education.
• Proven ability to lead interdisciplinary projects and foster innovation.
• Knowledge of ethical considerations and frameworks for technology integration.
• Demonstrated experience building partnerships with industry leaders.

JOB Advertisement :-

Role : Software Developer (GIS experience)

Minimum Experience 5+ Years in :-

• Programming Languages: C#, Python, Pandas, HTML, CSS

• Scripting Languages: ArcGIS JavaScript API, JavaScript

• Database/RDBMS: PostgreSQL, Oracle

• Platforms: Sublime Text, Anaconda, Visual Studio Code, VS

• Others: Google Cloud

• GIS & Image Processing Software: ArcMap, ArcGIS Online, ArcGIS Pro, ArcGIS Server, ArcGIS Portal, Geo Server.

• GPS: Leica GPS & DGPS, Trimble, Garmin GPS, Total Station.

• Experience in features like SLD, GIS data editing and maintenance. Utilized ArcGIS Pro 3.0.3, ArcGIS Utility Networks 6, ArcGIS Enterprise 11, and MS SQL Server 2019.

• Support business activities for ESRI ArcGIS platform.

• Responsible for integration testing, Application testing, regression testing.

• Requirement gathering and customer engagement

Job Description

• Responsible for guiding the successful implementation of an integrated business solution ensuring high quality and timely delivery within budget to the customer’s satisfaction.
• Analyzes business needs to help ensure Oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge.
• Effectively applies Oracle’s methodologies and policies while adhering to contractual obligations, minimizing Oracle’s risk and exposure.
• As a position of professional influence, this individual frequently operates at the leading edge of technology.
• Recommends and justifies enhancements to Oracle products to meet very complex customer needs.
• Exercises creativity and independent judgment in identifying and resolving major issues and risks impacting project success. Provides direction and mentoring to project teams.
• Ensures customer deliverables are acceptable, and works closely with the customer to understand and manage project expectations.
• Enables business development efforts by providing subject matter expertise.
• Manages the scope of medium to large-scale projects, and accounts with varying levels of complexity.

Requirements

• 15+ years of experience relevant to this position including 10+ years of project management experience in Oracle ERP implementation and Consulting.
• Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity.
• Comfortable working in a matrix management environment.
• Strong influencing and negotiation skills to deal with internal stakeholders, customers, and vendors.
• Product, technology or industry expertise relevant to the portfolio focus.
• Selling skills preferred. PMI certification preferred.
• Ability to travel as needed.

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

● Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

● Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

● Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

● Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

● Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

● Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

● Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

● Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

● Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

● Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

● Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

● Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

● Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

● Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

● Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

● Drive the continual maintenance and improvement of audience data quality and technology usage.

● Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

● Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

● Effective planning, management and execution of multiple platform product roadmaps

● Maintaining a complex orchestration schedule and managing dependencies across resources.

● Management of multiple large scale projects and teams simultaneously

● Strong working relationships with stakeholders and peer teams

● Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

● Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

● Self-motivated and achievement oriented with excellent project management skills

● Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

● Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

● Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

● Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

● Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

● Understands data process and flows between systems and outbound signals to other platforms

Experience

● Leading and managing marketing technology platforms and integrations

● Managing Projects and Products

● Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

● Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

● Applying human-centred design, service design or design thinking

EA Personnel R1985185

EA Licence 15C7529

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

●Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

●Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

●Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

●Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

●Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

●Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

●Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

●Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

●Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

●Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

●Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

●Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

●Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

●Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

●Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

●Drive the continual maintenance and improvement of audience data quality and technology usage.

●Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

●Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

●Effective planning, management and execution of multiple platform product roadmaps

●Maintaining a complex orchestration schedule and managing dependencies across resources.

●Management of multiple large scale projects and teams simultaneously

●Strong working relationships with stakeholders and peer teams

●Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

●Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

●Self-motivated and achievement oriented with excellent project management skills

●Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

●Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

●Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

●Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

●Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

●Understands data process and flows between systems and outbound signals to other platforms

Experience

●Leading and managing marketing technology platforms and integrations

●Managing Projects and Products

●Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

●Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

●Applying human-centred design, service design or design thinking

EA Personnel R22106118

EA Licence 15C7529

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Information Technology Test Lead - Pasir Panjang, Up $7.6K

Duration: - 11 Months Contract

Monday to Thursday: 8:30AM to 6:00PM

Friday: 8:30AM to 5:30PM

Responsibilities:

• Establish quality assurance deliverables for stories in upcoming iterations/sprints, for functional and non-functional test areas
• Responsible for test strategy/plan, traceability matrix, test suite (test cases & scripts, test data) and test results analysis and reporting
• Work closely with development team to identify estimation of testing scope and timelines
• Confirm the validation and acceptance criteria with Business Analyst Team
• Responsible for creation, maintenance and conditioning of test data.
• Be an advocate for the role of testing within the SDLC and DevSecOps, be a champion for Quality
• Provide and maintain test documents which include test plan, test scripts (manual and/or automation), test summary report, defect logging and defect pattern analysis
• Managing the test team – assign tasks, set priorities and monitor progress of the test team.
• Provide guidance, support and training to team members as required.
• Review test artifact produced by team members and work with line division to onboard new AORs onto BGP.
• Other Admin/Operational support where required.

Requirements:

• Degree in Computer / Computer Science, Electronics and Computer Engineering, Information Technology or equivalent.
• Minimum least 5 years of quality assurance/testing experience
• Experience in Agile development and testing methodologies
• Testing certifications is an advantage (eg. CSTP, CTAL)
• Organised and meticulous in planning, managing and executing testing activities
• Ability to analyse test results and explain the findings and corrective actions required clearly and concisely.
• Team player who is proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing, communications, stakeholder engagement and presentation skills

https://sg.go.persolkelly.com/job/details/10642

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