Job Summary :

The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the system.

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
• 3 years experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications:
• Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed

Job Summary :

• Extensive Salesforce experience with exposure to various SFDC clouds
• Expertise in creating Lightning components (Aura knowledge is a must, LWC will be additional advantage)
• Knowledge of PSS is an additional advantage
• Apex Enterprise Patterns Knowledge/Experience
• Well versed in any modern IDE (like VS code) and familiar with Git/Bit Bucket
• Expertise in providing solution for complex requirement
• Proven track record achieving desired business outcomes through defining system architecture, identifying gaps between current and desired end-states, and delivering comprehensive solutions
• Extensive experience developing advanced Apex, Lightning Web Components, advanced complex triggers, Visualforce pages, SOQL, scheduled batch jobs, and SOAP/REST Integrations
• Professional experience authoring requirements, definition, design, and other related project and system documentation
• Demonstrated ability to effectively identify and translate user requirements in business, functional, and test scenarios for project of various sizes and complexity
• Ability to leverage customization of Salesforce objects, Salesforce workflows, and Process Builder to automate processes and improve Service productivity/adoption
• Hands-on experience in data management including uploading/cleaning-up data using data loader, creating validation rules, pick list values, and lookup filters to ensure data quality
• Demonstrated experience designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, Visualforce pages, and email generation according to application requirements
• Strong knowledge of Salesforce configuration capabilities and be able to recommend best practices and identify areas where custom development is required

Job Responsibilities:

• Support key business processes and applications through hands-on configuration and development, coordination of new development requests, and management of application integration to Salesforce
• Provide and design solutions and required architecture to business requests for Salesforce environments
• Develop and review specifications for enhancements to Enterprise Applications and associated database environments
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Translate requirements defined in business, functional, and use case documents or operational artifacts into solutions in the Salesforce Platform
• Develop and execute comprehensive system test plans, conditions, test scripts, and test cases
• Recommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process related problems
• Test bug fixes to ensure performance success as per requirements and deploy them to production
• Complete regular internal system audits and prepare for upgrades
• Collaborate with business partners to establish suitable processes to support development and change management activities
• Assist in the creation and delivery of related user documentation and end-user training to grow the Salesforce skillset and adoption across the organization

Responsibilities:

• E-commerce goods are put on shelves, picking and packaging;
• Stuffing & Un-staffing container
• Keep work place clean and tidy;
• Other duties when assigned by the warehouse supervisor.

Requirement:

• Warehouse experiences will be a plus;
• Able to start work immediately will be a plus;
• Able to carry heavy items
• 5.5 day work week.
• Willing to work overtime. Overtime pay is included in salary range.

Job brief

1. We are looking for a thorough Installation and Services Technician to undertake the responsibility to preserve the good condition and functionality of F & B equipment. You will perform maintenance tasks of great variety such as installation, servicing, troubleshooting, etc.

2. An installation & services Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.

3. The goal is to maintain the installation of the product and after-sales services and lease equipment in the best possible condition.

Responsibilities

1. Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.

2. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.

3. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.

4. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

5. Documents service and installation actions by completing forms, reports, logs, and records.

6. Maintains customer confidence by keeping service information confidential.

7. Updates job knowledge by participating in educational opportunities; reading professional publications.

8. Accomplishes operations and organization mission by completing related results as needed.

Requirements

1. Proven experience as Installation and Services Technician

2. Basic understanding of electrical, hydraulic and other systems

3. Knowledge of general maintenance processes and methods

4. Working knowledge of tools, common appliances, and devices

5. Manual dexterity and problem-solving skills

6. Good physical condition and strength with a willingness to work overtime

7. Electronics Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others

8. Holding Driving License Class 3 (with actual driving experience)

9. Candidate must possess at least, Diploma/Advanced/Higher/Graduate Diploma, Bachelor'sDegree/Post-Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical), Engineering (Metal Fabrication/Tool & Die/Welding) or equivalent.

10. Required language(s): Chinese, English (in order to liaise with the English & Chinese speaking associates)

11. At least 3 Year(s) of working experience in the related field is required for this position.

12. Required Skill(s): • Electronics Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others

13. Preferably Junior Executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent

Responsibilities for this role:

• Manage company e-commerce platforms.
• Optimize website design to improve user experience on websites based on company online strategy
• Handle uploading/updating of products on the website, edit photos / copywrite to ensure products displayed correctly with detailed product information and compelling descriptions together with related product contents
• Create advertising materials for products
• Track site performance and product updates
• Implement online sales and marketing strategies to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, including newsletters for subscribers
• Maximize SEO rankings
• Able to construct SEM campaign and measurement
• Set up weekly reporting trackers using Google Analytics and Netsuite
• Create campaigns to promote the company’s products/services by blasting promotions via email, social media, WhatsApp, Wechat etc.
• Compile periodic market analysis and report
• Address all queries from webstore visitors/customers on a timely & courteous

Requirements:

• Bachelor’s degree or diploma in the relevant field
• Minimum 2 years of experience managing and e-commerce site
• Knowledge of Photoshop, managing online shopping platforms
• Adobe creative suite skills, Excel skills, and basic HTML skills
• Good spoken/Written English & Chinese communication skills
• Good IT skills
• Must have good knowledge on how E-commerce & M-commerce works
• Prior WordPress experience is an advantage
• 5 Working days 9.00am-6:00pm + weekend alternate half day 9.00am-1.00pm
• Available immediately would be highly preferable.

- Develop web, interactive, mobile and robotics applications.

- Translate concepts into actual implementation with a focus on usability and speed.

- Handle all software and web development work.

- Develop overall concepts for improving the user experience within a business webpage or product, ensuring all interactions are intuitive and convenient for customers.

- Conduct testing of completed applications, websites and software to assess user experience and functionality of application front end.

- Create surveys for research through various social media platforms to gather feedback on user's ease of use and incorporate the findings in the development.

- Maintaining and enhancing the website once built.

Requirement

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

2. At least 5 Year(s) of working experience in the related field is required for this position.

3. Experience in JavaScript, HTML5, CSS, JQuery, Node.js/Express.js/AngularJS , Python/PHP etc.

4. Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.

Job Description :

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

Job Requirements :

• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• Work shifts, weekends and public holidays are acceptable
• Can accept fast pace, high intensity work environment

Job Duties:

• Assist with loading and unloading of fragile goods onto the vehicle and ensuring safe delivery to customers.
• Ensure all deliveries are fulfilled per delivery routes
• Ensure cleanliness and maintenance of the delivery vehicle
• Assist in calling customers upon arrival
• Ensure D.O are all signed
• Perform additional tasks and duties as assigned by the management.

Job Requirements:

• Minimum Class 3 license (Able to drive 10 footer lorry)
• Able to manage time well and adhere to delivery schedules.
• Strong team player with good communication skills.
• Able to carry heavy items
• Able to use pallet jet to load goods

Interisland Technology and Engineering Pte Ltd is looking for a proactive and results-driven Operations Manager to oversee and streamline our operational activities. The ideal candidate will be responsible for managing day-to-day operations, optimizing processes, ensuring the efficient delivery of projects, and improving overall performance across various departments. This leadership role requires a strategic thinker who can drive operational excellence while maintaining high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

• Oversee and manage the daily operations of the company, ensuring efficient and effective processes across all departments.
• Develop and implement operational strategies, policies, and procedures to support business goals.
• Coordinate with project teams, engineers, and other stakeholders to ensure that projects are delivered on time, within scope, and within budget.
• · Optimize resource allocation, including manpower, equipment, and materials, to ensure operational efficiency.
• Identify opportunities for process improvements and implement changes to drive productivity and reduce costs.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Monitor key performance indicators (KPIs) and prepare regular reports on operational performance for senior management.
• Lead and manage a team of supervisors and department heads, providing guidance, training, and support to achieve company objectives.
• Manage supplier and vendor relationships, ensuring quality, cost-effectiveness, and timely delivery of goods and services.
• · Resolve operational issues, troubleshoot problems, and ensure minimal disruption to project timelines.
• Support the HR team in workforce planning, recruitment, and performance management within operational teams.
• Foster a culture of continuous improvement, collaboration, and high-performance within the operations team.

Requirements:

• Degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum 5 years of experience in operations management, preferably in construction, marine, or process industries.
• Proven track record of managing complex projects and operational processes.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent problem-solving, decision-making, and analytical abilities.
• In-depth knowledge of operational best practices and regulatory requirements.
• Strong communication and interpersonal skills, with the ability to interact with all levels of management and external stakeholders.
• Proficiency in project management software, Microsoft Office Suite, and other relevant tools.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Join Interisland Technology and Engineering Pte Ltd as an Operations Manager and play a key role in driving operational efficiency and excellence across the company. This is a high-impact position with opportunities to contribute to the company’s growth and success.

• Applies various finishes to buildings, rooms, or other structures, including primers or sealers.
• Prepares, cleans, and tapes all jobsites.
• Removes old paint coating, if necessary.
• Mixes colors or oils to obtain desired color or consistency.
• Moves necessary materials around jobsite as assigned.
• Cleans up worksite debris.
• Capable of receiving and following instructions and communicating with co-workers
• Able to read and adhere to labels, safety warnings, and guidelines
• Attentive to detail and always alert to ensure safety

• Read blueprints and drawings and take or read measurements to plan layout and procedures
• Determine the appropriate welding equipment or method based on requirements
• Set up components for welding according to specifications (e.g. cut material with powered saws to match measurements)
• Operate angle grinders to prepare the parts that must be welded
• Align components using calipers, rulers etc. and clamp pieces
• Weld components using manual or semi-automatic welding equipment in various positions (vertical, horizontal or overhead)
• Repair machinery and other components by welding pieces and filling gaps
• Test and inspect welded surfaces and structure to discover flaws
• Maintain equipment in a condition that does not compromise safety

Scaffolders are primarily responsible for assembling and disassembling temporary metal scaffolds, platforms, and staging that allow other construction personnel to work safely at heights. The responsibilities include, but are not limited to, the following:

• Assessing the type of scaffold necessary and planning the layout according to the project specifications.
• Checking the site conditions and preparing the foundation needed for scaffolding installation.
• Erecting scaffolding poles and attaching horizontal tubes to them.
• Fixing the scaffolding to buildings or structures and making sure it is stable.
• Ensuring that scaffolding platforms are solid, safe, and well-guarded.
• Dismantling scaffolding upon the completion of construction activities.
• Adhering to safety guidelines and standards to prevent accidents or injuries.
• Conducting regular checks and maintenance of scaffolding equipment.

Summary of Department Focus:

Cognizant is looking for a highly-accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the ASEAN MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment

Summary Job Description:

• Define and improve the go-to-market plans, offerings and value propositions for ASEAN Region
• Drive sales and pipeline for ASEAN Market
• Build strong internal relationships with Cognizant’s ASEAN MCU & MDU, IOA Commercial/Offshore Delivery Heads and other core leaders.

Key Accountabilities

• Sales Plan Creation – A critical early task will be developing and executing a growth plan for region.
• Demand Generation – Identify prospects, create marketing plans and take responsibility to engage new clients in conversation
• Pipeline Management –Strong pipeline building, qualifying high priority deals and winning new business in line with agreed targets.
• Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams
• Solution Development Oversight – As a pursuit leader, partner with solution architects, delivery teams and other horizontal practices (e.g. AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• Closing Sales- The main responsibility and focus of the role will be the growth of our IOA business within region. Specifically, win new deals.
• Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc.
• Marketing - Leverage Cognizant’s marketing organization and capabilities to create innovative marketing activities targeted for specific sales opportunities and general local market brand building.
• C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
• Regular Third Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects and relationship.
• Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win.

Job Requirements:

Key Competencies

• BPO – Deep understanding of Digital Operations/DBO and able to engage C-level executives in detailed BPO deal, solution, transition, and transformation shaping discussions.
• Solution Development – Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Ability to lead and work in diverse, multi-functional teams
• Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant ASEAN experience required including being conversant in global service delivery models – both shared services and Tech led BPO.
• Verbal Communication Skills – Excellent public speaking and presentation skills and ability to convey complex and detailed deal elements in a compelling, engaging manner.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
• Knowledge
• Global Business Services – Client-facing GBS project experience is preferred.
• Technology - Understanding of technology solutions is required, especially how it affect business and operations.
• Professional Contacts – Existing strong relationships in local ASEAN region with third party advisors, industry analyst, and potential C-level clients.
• Matrixed Organization – Experience working in a highly matrixed organization is preferred.
• Virtual Work Environment – Experience working in a virtual office/home work environment is preferred.

Experience

• 10 to 12+ years of experience in Sales and Business development working for tech lead BPO companies is essential
• Preferably Manufacturing, Logistics, Energy Utility, Retails Goods, Travel & Hospitality Services domain
• Should be able to meet/deliver annual sales target of 40M to 50M TCV

Qualifications

• Degrees – MBA or advanced degree in related field is preferred.

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in Consumer & Community Banking Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

• Provides end-to-end application support for chase retail applications running on Private / Public Cloud and on-premises.

• Focuses on quick incident mitigation primarily to reduce downtime for customers.

• Monitors changes going into the environment while ensuring system stability.

• Provides technical leadership and decision taking for quick service restorations.

• Drives Technical Bridges with information from monitoring and other specific tools.

• Takes key decisions regarding failovers and isolate problematic components such as datacenters, clusters, pools, and regions to preserve customer experiences.

• Performs targeted flow-triage during major incidents using tools expertise.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 2 years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services.

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud

• Exposure to observability and monitoring tools and techniques

• Possess knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud.

• Exposure to observability and monitoring tools and techniques.

• Ability to demonstrate good communication skills by managing global bridges and writing executive notifications.

• Ability to multi-task effectively by listening, writing, reviewing, and sending executive communications, and work flexibly in response to changing demands.

• Provide weekend support as part of shift-based coverage.

• Ability to familiarize with processes within the scope of the Information Technology Infrastructure Library (ITIL) framework.

Preferred qualifications, capabilities, and skills

• Knowledge of one or more general purpose programming languages or automation scripting

• Experience in Application Support at a financial services firm or a consulting firm that provides support to financial institutions.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=9fc040e585f459b7e73016dbaafc9d10

· Install electrical apparatus, fixtures and equipment for alarm and other systems

· Install safety and distribution components (e.g. switches, resistors, circuit-breaker panels etc.)

· Connect wiring in electrical circuits and networks ensuring compatibility of components

· Prepare and assemble conduits and connect wiring through them

· Prevent breakdown of systems by routinely inspecting and replacing old wiring and insulated cables, cleaning circuits etc.

· Perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units

· Carry out electrical and system works using hand tools or power tools.

· Check wiring and electric status for danger and faults.

· Fit electrical system and equipment according to project specifications.

· Maintain tools and equipment.

· Perform task in accordance to safety procedures.

Read and interpret blueprints and other technical specifications to ensure accurate installation and maintenance of plumbing systems.

• Install, repair, and maintain pipes, fixtures, and appliances for water, gas, steam, and other plumbing systems.

• Inspect and test plumbing systems for leaks, pressure, and flow.

• Collaborate with other plumbers, engineers, and maintenance personnel to develop project plans and strategies.

• Adhere to safety procedures and guidelines, including the use of personal protective equipment and proper handling of tools and equipment.

Strong knowledge of plumbing systems and components, including pipes, fittings, and fixtures.

• Ability to read and interpret blueprints and technical specifications.

• Strong skills in using a variety of hand and power tools safely and effectively.

• Strong attention to detail and organizational skills.

• Excellent written and verbal communication skills.

• Ability to work independently or as part of a team.

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Job Description

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system (Win 11 and Mac OS) and standard desktop applications (MS 365 and etc.)
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users including 7x24 on-call support
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirements

• 2-3 years of deskside support experience (MNC support experience and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• Fluent English in both writing and speaking
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required

Job Description/Job Scope

1. Modeling of emerging data storage systems

2. Assist the development of channel coding algorithms and techniques

3. Implement the developed algorithms into Matlab and C/C++ software packages

Qualifications, Skills, Experience

1. A Bachelor degree in Electrical Engineering

2. Fundamental knowledge on Error Correction Coding, Digital Communications, and Signal Processing

3. Matlab and C/C++ programming skills

3 Months Temporary Contract IMMEDIATE AND URGENT

Mon - Fri - 8.30am – 6pm

(10.30am - 7.30pm if needed)

Location one north area

Job Description
•  Provide front desk duties to clients at the Concierge and main reception by greeting, welcoming, and directing clients to assigned meeting rooms
•  Maintain a welcoming, professional reception area which reflects the company’s image
•  Provide front desk service to clients and internal staff
•  Managing and maximising the meeting room resource in booking system
•  Assist external/internal clients and walk-in with general enquiries
•  Maintain conference rooms booking and coordinate reservations via Converge platform
•  Operate switchboard and direct phone calls to appropriate staff
•  Assist with taking and serving beverage orders
•  Perform additional tasks as needed by local office, for example
o  Coordinate security procedures, including issuing security badges to new hires and visiting colleagues from other countries
o  Assist with urgent printing request walk-in at the counter
o  Monitor executive toilets behind reception counter and coordinate with janitors to ensure the cleanliness
o  Liaise with building management for ad hoc office maintenance requests
o  Coordinate name card printing requests with external printer
o  Provide backup support to mailroom during their break (eg. receive/send deliveries at reception counter)
o  Other simple administrative tasks as assigned by manager

Qualification:
•  Minimum GCE 'O' Level
•  Outgoing with proven work experience as a receptionist, corporate front office or similar role
•  Professional attitude and appearance
•  Ability to be resourceful and proactive when issues arise
•  Proficient in MS Office
•  Good interpersonal and communication skills
•  Able to start work immediately or within short notice period

Job Description

• To perform visual and dimensional inspections of products.
• Prepare of QC reports.
• Able to use basic measuring equipment/instrument such as Vernier Caliper, Micrometer, Thread Gauge, Pin Gauge.
• Required to work rotating night shift with night shift allowance provided

Pre-Requisites

• Min NTC / GCE ‘O’ Level / GCE ‘N’ Level
• Entry level candidates are welcome to apply.
• Able to interpret basic mechanical drawing.
• Proficient with Microsoft Excel.
• Ability to work independently or as part of a team.
• Able to communicate in simple English.
• 5.5 work day work week with overtime provided

Job Summary :

We are seeking a highly skilled Developer for the role of Project Manager - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development .

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

Responsibilities:

• Design and implement High Availability, Backup & Recovery solutions on Azure and AWS, and prepare comprehensive technical documentation.
• Manage large-scale infrastructure project implementations and deployments.
• Review Vulnerability Assessment and Security Assessment reports; propose and implement infrastructure solutions and provide recommendations to application teams.
• Ensure solution designs align with requirements for scalability, performance, and quality, in accordance with established service level agreements.
• Collaborate with product vendors for effective cloud solution deployment.
• Plan and conduct research on application technologies independently to support business objectives.
• Prepare documentation outlining the ideal future state of infra-architecture, identify current gaps, and define transition plans to bridge these gaps.

Job Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience as a Cloud Architect or in a similar role with substantial expertise in AWS and Azure.
• Strong analytical, problem-solving, and project management skills.
• Strong understanding of cloud and on-premises components.
• In-depth knowledge of security components (i.e. WAF, Jump Host, proxy, key vault, multifactor authentication, Endpoint Protection, IPS, Security Incident Management, etc.)
• Hands-on experience in implementing solutions on AWS and Azure.
• Hands-on experience in migrating on-premises infrastructure to cloud.
• Prior experience with GDC, GPC, GCC will be an added advantage.