Responsibilities

• Execute sales processes, handle customer queries, provides quotation and negotiation.
• Expand new client base, maintain and service existing clients.
• Provide excellent customer service to ensure customer satisfaction.
• Prepare weekly sales report to management.
• Support Sales Manager in preparation of technical presentations explaining products or services to customers and prospective customers.
• Attend enquiry and evaluation of repair work requirement.
• Liaise with technical manager and other relevant staff in the evaluation and resolution of any quotation / order issues before submission of quotation
• Resolve problems with customer after repair service.
• Other duties as assigned.

Requirements:

• Diploma / Degree in Electronics / Electrical / Mechanical Engineering.
• Preferable has some Sales related experience.
• Excellent interpersonal and effective communication skills.
• At least 2 years of working experience in semiconductor industry or related field.
• Pleasant disposition, pro-active, outgoing and positive mindset.

Company Introduction
PayerMax is the world’s leading omni-method global payment solution, with over 530+ payment methods over 80 continents focused on empowering the #borderlessgrowth of the world’s top-grossing digital merchants in developing markets.

Over the years, PayerMax has covered local mainstream payment methods in emerging markets such as Southeast Asia, South Asia, the Middle East and Latin America, etc. We have also set up local offices to gain insights into local government and taxation laws and policies, and escort companies in compliance while expanding their business overseas.

Team Introduction

The Global Partnership team of Payermax provides payment channel solutions – which includes acquiring channel/bank partners to support payment collections, disbursements, payment method management, foreign exchange conversion, reconciliation, and so on to ensure that our merchants/customers have a smooth and secure payment experience on via Payermax platform.

Responsibilities

This role is responsible for developing and managing strategic global and regional channel/bank partnerships to achieve best-in-class payment solutions and acquiring potential partners in the fintech space to drive the company’s revenue. The ideal candidate should have a strong background in the payments industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations.

• Build and maintain strong relationships with key global and regional partners, ensuring continuous alignment and collaboration;
• Identify and evaluate potential strategic partners to enhance global payment capabilities;
• Develop and execute partnership strategies that align with the company’s objectives and growth plans;
• Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes;
• Monitor and analyse payment performance metrics to ensure optimal outcomes;
• Work closely with internal teams (e.g., Product, Legal, Finance, Compliance) to integrate channel/bank partner solutions and enhance payment processes;
• Acquire key partners in the fintech space to leverage the network and capabilities from each other
• Staying up-to-date with industry trends, market developments, and competitive landscape in the global payments space;
• Conducting market research to identify emerging opportunities and potential threats to the business;
• Provide insights and recommendations to the leadership team based on market analysis and partner feedback;

Qualifications

• Bachelor’s degree in Business, Finance or a related field. Advanced degree is a plus
• 3-5 years of experience in partnership management and development, or strategic roles within the international payments industry
• Solid understanding of internal/external operation of cross-border payment business particularly in emerging markets
• Excellent communication and interpersonal skills
• Very fluent in both English and Chinese (Presenting, reading and writing) to work with Mandarin-speaking clients from Greater China Region.
• Ability to analyse data and make data-driven decisions
• Proven ability to manage multiple partnerships and projects simultaneously
• Strategic thinker with a results-oriented mindset
• Knowledge of global payment systems, regulatory requirements, and industry best practices
• Strong negotiation and contract management skills.

Job Responsibilities:

1: In-depth business and capability organization and preparation of the company's annual budget and capital plan, and conduct budget control and rolling adjustments;

2: Establish the company's various financial management systems and strengthen risk control to improve the company's overall financial operation efficiency;

3: Lead the collection, sorting, cleaning and analysis of financial and business data to ensure data accuracy, defects and reliability

4: Ensure the company’s tax compliance and develop tax planning strategies

5: Lead company project declaration

6: Responsible for the organizational management and team building within the financial department.

Job requirements:

Bachelor degree or above, major in finance and economics, financial work experience in listed companies, or work experience in an accounting firm

 3 years of experience in financial management, Internet technology, software industry experience

Good financial analysis and financial management skills, familiar with financial reporting, budgeting and fund management;

Good communication skills and team management skills, able to effectively coordinate the work of various departments;

High sense of responsibility and professionalism, able to withstand a certain amount of work pressure;

Those with CPA, CMA and other related professional qualifications

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance

Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures

Planning routes and meeting delivery schedules

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa