Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

The Developer provides analytical support in designing technology solutions that address the school’s requirements. This role involves partnering with stakeholders to identify, clarify, and document educational needs effectively. The Developer assists in evaluating the viability and effectiveness of potential solutions to ensure they meet user needs. Additionally, the person in this role will have to facilitate clear communication between teaching and technology teams to align objectives and expectations. This position reports to the Manager, Information Technology.

Roles & Responsibilities

• Provide support for new and existing web and database applications.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve operational problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Any relevant ad-hoc duties.

Requirements

Qualifications

• Diploma in Information Technology, Computer Science, Computer Engineering or equivalent

Technical Skills

• Proficiency in SQL and relational database concepts
• Familiarity with Microsoft technologies, web applications and servers, multiple back-end languages

Behavioural Skills

• Effective Communication, independent worker with good
  interpersonal skills

Language Skills

• Strong in verbal and written English

Experience

• Minimum 1-year relevant working experience

Interested candidates, please send a detailed resume and a recent photograph to:

The Human Resource Department

Email: [email protected]

(We regret only shortlisted candidates will be notified)

Job Description

The successful candidate will be part of the Cloud & Platforms team.

He/She will be responsible for the following:

• Deep exposure to on-premises Linux and/or Windows administration on VMWare including SAN and storage solutions.

• Perform system administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation, and processes.

• Provide a focus on automation and Infrastructure-as-Code (IaC) to improve agility using tools such as Ansible, Python, and Terraform.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 5 years of IT experience with at least 3 years of hands-on experience in a similar role.

• Experience managing both Unix (Linux and/or AIX) and Windows servers. Expert level (e.g. certified) in one at least one: covering installation, configuration, security, networking, storage, patching, hardening etc.

• Experience working in VMWare environments.

• Practical experience administering SAN and related storage technologies.

• Experience with Python/Ansible scripting skills for provisioning and automating dynamic infrastructure.

• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, storage, networking, internet protocols, operating systems, scripting & monitoring tools and IT Security.

• Experience in Agile methodologies, DevOps, CI/CD and related tools preferred.

• Strong analytical, project management, communications, and interpersonal skills.

Job Summary:
The IT Manager will oversee the company’s technology infrastructure, with a strategic focus on supporting data science initiatives, AI-driven projects, and advanced analytics. This role requires a strong understanding of data science processes, machine learning models, and AI implementation to enable data-driven decision-making across the organization.

Key Responsibilities:

• Data Science and AI Strategy: Collaborate with data scientists to understand their requirements for data, processing power, and infrastructure to effectively support machine learning and AI initiatives.
• Infrastructure for Machine Learning: Ensure that IT infrastructure can support machine learning models and AI applications, including the provision of high-performance computing resources and cloud-based platforms.
• Data Integration and Accessibility: Facilitate access to data from multiple sources (e.g., CRM, ERP, inventory, e-commerce) by ensuring that relevant datasets are available and accessible for data science projects while maintaining data security and compliance.
• Model Deployment and Monitoring: Work with data scientists to operationalize machine learning models, setting up the necessary infrastructure for model deployment, monitoring, and continuous improvement.
• AI and ML Tools Management: Evaluate and implement AI/ML platforms, tools, and technologies that streamline data science workflows, including model training, testing, and deployment environments.
• Cybersecurity and Compliance: Oversee data security protocols to ensure the integrity of data used for AI applications, particularly around personal and sensitive information. Ensure compliance with data privacy regulations
• Collaboration with Data Science and BI Teams: Work closely with data science and BI teams to understand their needs, support data visualization initiatives, and provide technical guidance for large-scale data analysis.
• System Optimization and Performance: Manage IT systems to ensure optimal performance, especially those related to data-intensive applications, and implement scalability solutions as data volumes grow.
• Cross-Department Collaboration: Facilitate communication between data science, IT, and other departments to align on data usage and AI strategy across the organization.

Required Skills and Qualifications:

• Bachelor’s degree in Information Technology, Data Science, Computer Science, or a related field; master’s degree is a plus.
• 7+ years of experience in IT management, with a strong understanding of data science methodologies, machine learning, and AI tools.
• Proficiency in data science platforms and tools (e.g., TensorFlow, PyTorch, Jupyter notebooks) and cloud services supporting AI (e.g., AWS SageMaker, Google AI Platform).
• Strong knowledge of data governance, data privacy regulations and compliance best practices.
• Experience in overseeing model deployment processes, including MLOps and AI lifecycle management.
• Familiarity with BI and data visualization tools (e.g., Tableau, Power BI) and the ability to support data storytelling initiatives.
• Strong leadership skills, with experience managing cross-functional teams and implementing complex IT projects.

What We Offer:

• A collaborative and supportive work environment.
• Opportunities for professional growth and career development within Mister Mobile.
• Medical, TCM, optical, and dental claims.

The Information Technology Executive is responsible for supporting the day-to-day IT operations which includes the office and stores in Singapore. This entails being the first point of contact for all IT infrastructure-related escalations and also providing technical support to end users.

Key areas:

• Create and follow up tickets related to IT matters.
• Provide L1/L2 support for office & stores infrastructure and retail application and resolution of hardware and software issues related to end-user desktops/laptops, network connectivity and network resource access
• Vendor escalation for desktops/laptop hardware repairs or software troubleshooting
• Install, configure, maintain and troubleshoot desktop systems and associated peripherals
• ·Install applications/software and apply updates/patches to desktops, laptops and other end-user computing devices
• Involve in D365 upgrade and deployment
• Preparation of desktop/laptop system images
• Administration for email, D365 users covering user account management (account creation, deletion, modification and password reset)
• Basic administration of Microsoft Active Directory
• Onboarding & offboarding new/ resigned staffs
• Setup AV/ Videoconferencing prior to townhall/ High Key meetings (Teams / Zoom)
• Perform file backup, migration and restoration for end-users’ desktops/laptops
• Perform inventory management / health check of software licenses, hardware, and other IT peripherals
• Monitor daily operational IT problems and report to relevant party when necessary
• Document IT support processes and procedures
• Provide support to end user on reporting platform
• To undertake any other related task/duty/assignment that may be given by the supervisors

EDUCATION

• Diploma or Degree in Computer Science, Information Systems or IT-related field

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Possess 2 - 3 years of experience in the D365, POS applications and deskside support experience
• Proficiency in MS Office Suite & SQL, Powershell, batch scripting
• Knowledge of LAN/WAN technologies such as TCP/IP networking
• Experience and knowledge in Microsoft Office 365 and Windows Operating System (Win 10/ Mac OS), basic AV/ Video-conferencing
• Good communication and interpersonal skills
• Customer-oriented individual

OTHER REQUIREMENTS

• Willing to learn/ explore new technology
• Motivated, resourceful and able to perform under tight schedule
• Positive work attitude and strong team player – focus on making things happen instead of why they cannot be done.
• Strong customer and service focus.
• Inquisitive and not susceptible to ‘group think’.
• Familiar with service desk system
• Experience in setting up new retail store is an advantage
• Experience in the retail industry is an advantage
• Willing to travel to stores when needed.
• Willing to work beyond office hour depends on urgency

JOB SUMMARY
The Information Technology Associate is a technology professional proficient in many facets of information technology without any specific specialty, who possesses general business knowledge and soft-skills allowing him/her to be adaptable in a wide array of IT-related work environments. The IT Associate is able to fulfill different supporting roles depending on specific technology needs, ranging from technology support, web page design, or application training, to data security, software testing, project management, etc. The IT Associate performs basic and recurring functions of IT departments within the organization, and often is the front line workers for those departments. He/she has knowledge of commonly-used concepts, practices, and procedures within the IT field. Relies on instructions and pre-established guidelines to perform the functions of the job.

ESSENTIAL DUTIES AND RESPONSIBILITIES
· Perform technical and/or administrative tasks to ensure functionality and efficiency of the IT ecosystem.
· Collaborate with other IT professionals (including remote ones) to maintain the department’s standards, functionality, and performance.
· Ensure Customer Satisfaction with the utilization and results of the established processes and procedures.
· Maintain positive relations with all employees and seek suggestions/ways of improving compliance of IT processes and systems
· Participate in process, procedure, and systems continuous improvement, identify creative ways to reduce costs by streamlining them, and assure they are efficient and not redundant.
· Participate in project activities and ensure timely project delivery. Organize own work effectively and efficiently.
· Maintain discretion and confidentiality in all areas pertaining to data and proprietary information whether internal to Jabil or customer specific
· Maintain discretion and confidentiality in all areas pertaining to IT systems
· Participate in the exchange of ideas within the department. Ask questions and encourage input from other team members
· Understand and embrace the business and IT strategic direction
· Provide regular updates to appropriate managers and conference with them on complex or unusual situations
· Demonstrate commitment to customer service: anticipate, meet and exceed customer expectations, solve customer problems quickly and effectively, make customer issues a priority
· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization
· Ensure 100% adherence to all company, IT and department policy, processes and procedures
· Comply and follow all procedures within the company security policy.
· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
Must demonstrate self-sufficiency on the following skills/competencies:
· Has the ability to follow written and verbal directions.
· Has the ability to work effectively under pressure with constantly changing priorities and deadlines.
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail.
· Business Relationship Management – Practices building strong relationships with business, operations, and other IT groups.

Must be able to acquire the following skills/competencies under direction of others:
· Accountability – Accounts for his/her activities, accepts responsibility for them, and to discloses the results in a transparent manner.
· Action/Results Oriented - Brings full energy to things he/she sees as challenging; enjoys working hard; can act with a minimum of planning; seizes more opportunities than others.
· Business acumen - Knows how the business works; demonstrates knowledge in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; understands how strategies and tactics work in the marketplace.
· Detail oriented - Has an eye for details and makes a conscious effort to understand the actual cause behind an occurrence.
· Emotional intelligence - Has the ability to monitor his/her own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.
· Presentation Skills - Is effective in a variety of formal presentation settings: one-on-one, small, and large groups, with peers, direct reports, and bosses.
· Sense of urgency - Acts with the realization that efficiency is vital to success, and makes decisions and drives activities in the organization to meet important windows of opportunity.
· Business results orientation - Understands the process of figuring out how to get the right requirements, no matter the challenges faced, and stays resolutely focused on the core principles of gaining alignment and achieving clarity. Ensures that the project and efforts are consistently focused on delivering value for the organization.
· Communication skills - Is able to convey information to another effectively and efficiently.
· Decision making (problem solving) - Is able to forecast the outcome of each option, and based on all these items, determine which option is the best for that particular situation.
· Learning agility - Has the ability to learn, grow, and change over time and consequently develop new skills, rather than simply enhance those that he/she may already have.
· Teamwork - Works collaboratively with a group of people in order to achieve a goal.
· Project Management methodologies – Displays and applies knowledge on Project Management methodologies, specifically on Waterfall and Agile.
· Risk and issues management - Understands the process of identification, analysis, assessment, control, and avoidance, minimization, or elimination of unacceptable risks and/or issues.
· KPAs, metrics and SLA tracking - Understands and applies the tools and techniques to define, measure and control the performance of the project.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree required; degree in Computer Science, Engineering or Business discipline preferred. Diploma holders with experience will be considered.
• 0 to 1 year IT experience preferred or an equivalent combination of education, training or experience.

• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field (or equivalent experience).
• Certification in Quality Management (e.g., Six Sigma, ISO 9001 Lead Auditor, or similar) is a plus.
• Proven experience (typically 4+ years) in quality management or quality assurance roles.
• Strong knowledge of quality management systems, process improvement methodologies, and regulatory standards.
• Familiarity with industry-specific regulations (e.g., FDA, GMP, ISO) depending on the sector.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively across departments.
• Proficiency in quality management software, data analysis tools, and MS Office.

Job Description:-

• Handle second level of issues escalation from IT Support Officer.
• Develop, maintain, and enhance the services of e-portal.
• Maintain HR server, finger print devices.
• Maintain server for Dormitory Management System.
• Maintain Active Directory, file server, FTP, backup server.
• Network monitoring.
• Setup and maintain wireless devices.
• Monitor and maintain DNS, DHCP, VLAN, Proxy Server.
• Monitor and maintain spam.
• Monitor and maintain print server, fax server.
• Monitor and maintain manage switches and network appliances
• Develop, maintain, and enhance the existing PHP program.
• Ad-hoc job or project.

Job Requirements:-

• Diploma in Information Technology
• Good knowledge in computer hardware, software, networking
• Good knowledge in Windows, PHP, Java script, and SQL
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server
• Strong trouble shooting and analytical skill
• Self-motivated, self-discipline, willing to learn and able to work independently
• Ability to work under pressure
• Service focused, positive with good patience

Additional Notes:-

• 5 days work week
• Company transport pick up at Clementi/Jurong East/Choa Chu Kang MRT Station

Interested candidates, please apply here with your detailed resume stating current and expected remuneration, reasons for leaving previous employment and date of availability to commence work.

We regret that only shortlisted candidates will be notified.

We are looking for a Systems Engineer to support the institute’s IT infrastructure and operations. The candidate will provide level 2 and level 3 support for IT services, assist with new setups, as well as review and implementation security and compliance measures.

Requirements:

• Minimum Diploma or Bachelor’s degree in computer-related studies
• At least 3 years of relevant work experience
• Strong knowledge in servers and hardware technology
• Experience with open-source software packages and IT infrastructure services
• Good understanding of best practices and cybersecurity concepts
• Experience or strong knowledge in Linux system administration, scripting, storage, and security
• Experience with Virtualization and Containerization
• Knowledge in networking, firewalls, and routing
• Good interpersonal and communication skills
• Ability to work independently and as part of a team

Good to Have

• Familiarity with local scientific research environment.
• Experience with computational clusters (e.g., SLURM).
• Familiarity with Linux-based scientific tools and software.
• Experience with automation tools like Ansible or similar.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Role:

System Administrator (Information Technology)

• Singapore Based (City Hall)
• 5 Days work per week (8.30am to 5.30pm)
• Diploma or above in Information Technology, Computer Sciences, or related disciplines + Relevant Experience
• $3500 to $4000
• Career Progression Opportunities

Job Responsibilities:
Analyse user requirements to design and develop an in-house Accounting & Payroll System using the Software Development Life Cycle (SDLC).
Manage, backup and periodically purge the system source code and databases.
Install and test any software solution before handover to the end users.
Provide Training and User Guide to the end users.
Manage and administer the full suite of Microsoft Office 365, i.e.. Exchange, OneDrive, SharePoint etc.
Provide end-user training and support for the full Microsoft Office 365 suite.
Design and manage the company’s website built on WordPress.
Design and manage the company’s intranet built on SharePoint site.
Liaise with vendors for software licensing matter.
Manage and assign software licenses to qualified users upon request.
Prepare and document IT internal control reports for the Japan Headquarter.
Document asset (laptop) handovers during issuance or return.
Propose, research and procure new devices based on user requests.
Assist and recommend telecommunication products to end users upon request.
Manage and maintain external storage systems, such as NAS.
Respond to IT-related surveys from internal and external sources.
Provide ongoing support to resolve technical issues hardware and software and render ad-hoc support.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Responsibilities

• To be proficient in information gathering and reporting
• Assist Project manager, compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor, prepare agendas, prepare regular status reports for the project manager
• Maintain and organise all project-related documents including minutes of meetings
• Create and update project documentation
• Proficient in stakeholder communications, timeline and milestones tracking
• Proficient in quality control support and change request management
• Help manage the user acceptance testing (UAT) process
• Responsible to ensure all the applications systems remain in good working order.
• To interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
• Besides application support, the Candidate is also expected to make some code changes/enhancements that arise from service requests.
• The Candidate will follow the technical standards and update the necessary documentation.
• To take on support of new application systems when they become operational.
• To assist users and answer queries regarding the supported operational systems.
• Report to the Project Manager in tracking and managing the project timelines and resources

Requirements

• At least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Effective communications skills to interact and coordinate with end-users.
• Working experience in Microsoft applications including Word, Excel and Outlook & in Project Management tracking tools such as Confluence, Jira.

We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.

Job Responsibilities:

1. Team Management:

· Lead and motivate a team, fostering a collaborative work environment.

· Provide coaching and mentorship for team members.

· Conduct regular performance reviews and set clear objectives for the team.

2. Strategic Planning:

· Develop and implement the IT strategy aligned with the overall business objectives.

· Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.

· Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.

3. Information and Data Security:

· Serve as the primary contact for information security compliance and data protection policies.

· Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.

· Ensure compliance with the Personal Data Protection Act (PDPA).

· Facilitate ongoing training for staff in data protection and cybersecurity.

4. Infrastructure Management:

· Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.

· Manage and enhance network security measures, including firewalls, to safeguard company data and systems.

· Ensure the availability and reliability of IT systems to meet business needs.

5. Cloud-Based/SaaS Solutions:

· Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.

· Work with cross-functional teams to migrate and optimize applications and services in the cloud.

6. Office 365 and Internet Access:

· Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.

· Oversee Internet access and other security measures to protect sensitive data and ensure compliance.

7. Project Management:

· Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project timelines, budgets, and resources to ensure successful delivery.

8. Vendor Management:

· Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.

· Negotiate contracts and agreements to ensure cost-effective and high-quality services.

· Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

1. Leadership:

· Proven experience in leading and managing teams.

· Strong interpersonal and communication skills.

2. Technical Proficiency:

· In-depth knowledge of IT systems, networks, and infrastructure.

· Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.

3. Project Management:

· Demonstrated ability to manage multiple projects simultaneously.

· Experience with project management tools and methodologies.

4. Problem Solving:

· Analytical mindset with the ability to troubleshoot and resolve complex technical issues.

· Proactive problem-solving skills to address potential challenges before they escalate.

5. Strategic Thinking:

· Ability to align IT strategies with overall business objectives.

· Forward-thinking approach to technology planning and implementation.

Job Requirements:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimal 4 years of experience in IT management.

· Minimal 5 years of experience in team leadership.

· Relevant industry certifications (e.g., PMP, ITIL) are a plus.

Responsibilities

• Lead and mentor Deskside team, providing LI & L2 support to users
• Lead cross-functional teams in rolling out end-point related projects in coordination with involved vendors
• Lead cross-functional team for the participation of customer’s major event/meeting starting from preparation, dry-run sessions to the completion of actual event/meeting

Administrative Leadership

• Responsible, including talent acquisition, employee development and mentoring, and performance management
• Facilitate staff engagement and team improvement ideas with commitment to the enterprise and staff retention
• Support the advancement of staff competencies through the creation of development plans
• Assess the effectiveness of team responsibilities and accountabilities and make recommendations as needed
• Support and encourage an environment of innovation and learning so that the staff remains current with relevant technology and industry best practices that may enhance the services provided. Such an environment may include attendance at regional or national conferences staff members as appropriate
• Provide general technical assistance, consulting and direction to staff. Identify training needs and assist in developing training plans
• Assist in development, modification, review and maintenance of procedures and operations guide

Technical Leadership

• Coordinate the review and ongoing management of the Deskside support team
• Understand business needs and processes
• Lead the assessment, justification, implementation and integration of end point technologies including laptops, mobile devices and related devices and technologies
• Coordinate and support Temasek key events held onsite or offsite
• Engage stakeholders to understand business requirements and ensure smooth execution of events
• Support technology adoption of Temasek initiatives including Cloud-Infra and Application teams, supporting and performing tests
• Accountable for maintenance of end point devices
• Ensure that all end point systems stay up-to-date and compliant with updates and security patches
• Determine and identify opportunities for system improvement
• Provide response to system hardware and operating system software problems as necessary
• Facilitate and maintain relationships between vendors, assist in reviewing of contracts

Project Management

• Oversee, plan, lead, coordinate, and collaborate with external partners, to lead small to medium size projects through the appropriate phases of implementation and support throughout the cross functional team
• Collaborate with cross functional Project Manager, in directing the team to assist in initial scoping documents and resource estimates for new customer’s new technology implementations.

Requirements

• Degree holder
• Up to 8 years of relevant experience in end-user support and Microsoft technologies
• Ability to discuss technical issues effectively with technical professionals and non-technical users
• Strong understanding of the technology lifecycle and development methodologies
• Strong analytical skills including the ability to understand and document business/clinical processes, and the ability to identify opportunities to improve processes through technology
• Ability to manage project implementation teams and individuals, and monitor the deliverables of each team to ensure milestone completion
• ITIL-certified

Preferred Requirements

• Knowledge and/or hands-on experience in IT infrastructure

Our client is actively searching for a IT Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

The ideal candidate will need to have the following qualities and experience:

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

The new Eastern General Hospital (EGH) is expected to open by 2030. As the newest public sector hospital, EGH aspires to leverage new digital technologies and smart systems to support the transformation of healthcare delivery, and to create a productive and high-performing workplace for staff.

We are looking for a visionary and experienced leader to provide strategic Information Technology (IT) leadership, identifying and addressing the IT needs of the new hospital. You will lead a team in establishing IT requirements for a new acute hospital and in implementing IT systems, ensuring the integrity of business operations, and developing innovative solutions for secure, seamless operations.

Additionally, you will ensure that EGH’s IT strategy aligns with cluster and national plans and objectives. You will also develop procedures and processes to ensure that the new IT systems developed comply with public healthcare IT security policies.

This role offers a unique opportunity to shape the future of healthcare technology in Singapore.

Job Requirements:

• Bachelor’s degree in computer science, information systems, engineering or equivalent, with at least 16 years of IT management and leadership experience in the healthcare sector.
• Excellent problem-solving abilities, along with strong written, communication, and interpersonal skills; capable of leading and collaborating with cross-functional teams.
• Experience working in a highly matrixed organisation, demonstrating effective teamwork.
• Knowledge of IT security matters, including security infrastructure design, operations, and compliance, would be an advantage.
• High energy, self-confidence and enthusiasm, with the ability to engage effectively with all levels within the organisation.

The Role

This is a role based in the Information Systems (IT) team and you will be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment. Your expertise will ensure our core systems are reliable, accurate, and tailored to day-to-day user needs while delivering key insights to leadership.

Job Responsibilities

1. System Administration Support:

• Provide system administration support for CRM systems, particularly related to user permissions, custom objects, and workflows.
• Customize the CRM platform by creating, managing, and optimizing complex workflow rules, validation rules, and approval processes.

2. Data Analysis and Reporting:

• Analyze data and create reports to gain insights into team operations and productivity.
• Leverage CRM data to enhance customer engagement and retention.

3. Integration and Collaboration:

• Coordinate and support integrations with third-party applications, including SAP, MRI & other ERP System.
• Collaborate with sales and marketing teams to develop effective CRM strategies.

4. User Experience Enhancement:

• Ensure the CRM platform is tailored to the organization’s needs.
• Focus on streamlining processes and maintaining data integrity.
• Enable teams to work more efficiently by leveraging the CRM system effectively.

5. Project Management:

• Lead CRM-related projects, ensuring timely delivery and adherence to project milestones.
• Define project scope, objectives, and success criteria.
• Coordinate cross-functional teams and manage project resources.

6. Training and Documentation:

• Develop training materials and conduct training sessions for CRM users.
• Create user guides and documentation to assist users in navigating the CRM system effectively.
• Develop other project required documentations.

Job Requirements

• Bachelor’s degree in a relevant field (e.g., Business Administration, Information Technology) and project management certification.
• Proven experience in CRM administration and configuration, with 4 - 7 years of relevant experience.
• Complete at least 1-3 end-to-end Full implementation cycle and projects involving over 100 users.
• Excellent and proven interpersonal skills, and strong stakeholder engagement skills with the ability to influence/persuade as well as engender trust and respect.
• Demonstrable experience of applying effective problem identification and problem-solving techniques
• Familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot).
• Proficiency in Power BI for data visualization and reporting.
• Experience with SAP and other ERP System integration is a plus.
• Experience with development skill is a plus.
• Demonstrable understanding of data platform technology landscape and CRM technologies.
• Excellent communication and collaboration skills.

Job Scope:

a) Assessment of current systems;

b) Plan and project management of various outsourced IT vendors on tasks and activities on setup of application systems in the new infrastructure, data migration, testing, etc.;

c) Coordinating and facilitating stakeholders' involvement (e.g. business owners, GovTech etc.) in activities such as testing and change management;

d) Monitoring and providing timely status reports on various migration stages and activities.

Requirements:

a) Knowledge or education in Computer Science, Information Technology, or a related discipline;

b) Minimum 10 years of experience in managing outsourced IT application project delivery and minimum 5 years of experience in application migration projects;

c) Familiarity with one or more IT technologies such as Teams, SharePoint, Dynamics CRM, and .NET;

d) Strong written and verbal communication skills, with the ability to articulate technical topics clearly to both business and technical audiences;

e) Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

Contract Period: 12 months

Location: Alexandra Road

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

• MNC Company: Software Company that provides streamlined, omni-channel software solutions, exclusively for the Distribution, Logistics and Supply Chain industries
• Position: IT Project Manager (WMS)
• 5 Days Work, 830am-6pm
• Basic Salary: $5,000 - $7,500 + Bonus
• Apex @ Henderson, Singapore (159545) - Tiong Bahru / Redhill

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive / Project Lead specialized in IT / Computer - Software or equivalent.

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Title: Presales Manager
Monthly Salary: Up to $12,000 (Negotiable)
Location: Ubi

Working Hours: Monday to Friday, 9 AM to 6 PM

Role Overview:
We are on the lookout for an energetic Presales Manager with a strong grasp of the cybersecurity and network sectors. This role is pivotal in our sales mechanism, requiring collaboration with our sales force to tailor solutions that meet client needs, enhance customer understanding through detailed product demos, and address technical inquiries effectively.

Key Responsibilities:

• Partner with the sales team to vet potential deals through your technical and functional insights
• Pinpoint and clearly define client requirements
• Foster new business and engage with leads to clarify their technological needs and objectives
• Perform in-depth needs analysis to craft optimal network solutions
• Support the sales crew in crafting detailed proposals and responding to RFPs with tailored, persuasive solutions
• Present and demonstrate our offerings to both prospects and existing clients
• Communicate with product developers to ensure a deep product understanding that can be conveyed to customers
• Customize solutions that align perfectly with client needs and present these proposals effectively
• Address client queries promptly during the sales cycle, underscoring product benefits and functionalities
• Strategize with the sales and technical teams for seamless sales execution
• Explore new business opportunities based on your understanding of our products and market needs
• Cultivate and maintain robust relationships with prospective clients throughout the presales phase
• Educate our sales team on product technicalities
• Stay abreast of industry trends and product updates to keep clients and team members informed
• Represent the company at trade shows and conferences to promote our solutions

Qualifications and Requirements:

• Bachelor’s degree in Computer Science, Engineering, IT, Business, or a related field
• 3-5 years of proven experience in presales, sales engineering, or a similar technical advisory role
• A keen understanding of enterprise software and technological solutions
• Excellent leadership abilities with experience in guiding a presales team
• Effective communication skills, capable of breaking down complex solutions for various audiences
• Skilled in creating persuasive presentations and adept at conducting thorough technical discussions
• Strong analytical skills with a solution-driven approach to addressing client needs
• Proficiency in Excel and CRM software is essential

EA License Number: 22C1267

EA Personnel: R22110252

Job Description

The successful candidate will join the Singapore Airlines’ Information Technology Division and be a part of a dynamic and fast paced team. This team will be instrumental in transforming via technology, our operations in Finance, Procurement and/or Supply Chain to achieve the company’s strategic vision while optimizing the results across the business processes.

Key Responsibilities

• Play an integral role in our SAP S/4 HANA implementation project and working in areas of Finance, Procurement and/or Supply Chain
• Using Agile methodologies, work closely with business stakeholders, IT team and implementation partners to ensure that the S/4HANA solution, including relevant add-ons that will be implemented is able to deliver the business vision and projected outcomes and is aligned to our Digital Enterprise Architecture and Application Roadmap
• Support any ongoing BAU work where needed
• This is an individual contributor role

Requirements

• Possess a degree in Information Technology or related fields
• At least 5 years of functional and technical experience in SAP FICO, MM and/or PM modules and experience in integrating SAP ERP modules with non-SAP systems
• Knowledge and experience in S/4HANA is preferred and other SAP add-on solutions such as Ariba, TripRecord, IBP and iMRO would be added advantage
• Have knowledge / experience in delivering projects under the Agile framework
• Have a curious mind, is logical and possess good problem-solving and communication skills
• Able to work independently as well as collaboratively as part of a highly skilled team

A new major project is slated to be completed by 2030, aiming to leverage cutting-edge digital technologies and smart systems to enhance operational efficiency and workplace productivity. The Senior Manager, IT, will collaborate with the IT Lead and Smart Systems to drive this transformation.

Role and Responsibilities

The Senior Manager, IT, will work closely with the IT Lead and Smart Systems on:

• Planning and implementing IT infrastructure for a large-scale project.
• Reviewing processes and workflows with stakeholders to implement new initiatives for seamless operations and desired outcomes.
• Understanding specific needs and managing programs to ensure timely project and initiative delivery with domain-specific knowledge and operational oversight.
• Collaborating with internal stakeholders from strategic planning and business justifications to IT and smart systems implementation.

Project Planning – IT and Smart Systems

• Lead the team to work with various users and project teams to ensure IT infrastructure and systems readiness for timely deployment and verification.
• Lead the team to gather business requirements from stakeholders, including IT initiatives, implementation, and go-live planning.
• Lead the team to integrate digital and smart technologies with IT systems.
• Lead the team to secure IT funding approval for projects.
• Manage IT systems implementation progress to meet project milestones and requirements.

Operations Management

• Collaborate with project teams to determine project requirements and implementation approach, including technical knowledge, staffing, and cost planning.
• Manage stakeholders to determine project requirements and obtain project approval.
• Oversee IT projects to ensure they are delivered on time, within budget, and to the required quality standards.
• Oversee KTLO (Keep The Lights On) operations to ensure SLAs are met.

Workplan Budgeting

• Manage pre-project assessments and feasibility studies to prioritize projects for the IT workplan.
• Evaluate and prioritize projects for final implementation in the IT workplan.
• Ensure synergy in the deployment of projects with IT Governance.
• Develop, track, and control the IT annual operating and capital budgets to ensure sustainable cost optimization.

Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Team player with strong organization and people handling skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

Job Description

SIA has multiple positions for junior and senior data scientists to drive our AI, data science and business analytics initiatives.

Key Responsibilities include:

• Member of an in-house AI and data science development team that works on AI (including areas in generative AI, autonomous agent, NLP, computer vision and recommender system), mathematical optimization, game theory, and experimental design.
• Work closely with business stakeholders to create impactful and intelligent features/services in AI, data science and data analytics. Propose and build scalable ML/DL solutions. Deploy them as API microservices for use by software applications and business users for faster and more effective decision making.
• Oversee the technical work of external technology partners and provide them datasets to deliver products/services in AI and data science. Support business users in the assessment/ validation of partner-supplied prediction models and in their deployment to production cloud.
• Work closely with application development teams to operationalize and integrate AI/ML capabilities in API microservices.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS in Computer Science, Mathematics, Statistics, Physics or related discipline is required. PhD and MS degrees related to machine learning and other AI disciplines are preferred.
• Intermediate programming skills in Python. Conversant with algorithm design/analysis, data structure and SQL. Familiarity with functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java and C# is a plus.
• Exposure in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• Relevant internship or industry experience as a hands-on data scientist/AI engineer in shallow and/or deep learning (you should be very comfortable with most topics covered in the free undergraduate textbook by Gareth James, “An Introduction to Statistical Learning – with Applications in Python”, 2023). Additional exposure in some of the following areas is a plus:

1. Use of recent proprietary/open-source LLMs through prompt engineering (such as OpenAI ChatGPT and Bing Chat). Familiarity with LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Experience of using GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Familiarity with Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Some hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Good interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

The Role

This position requires a SuccessFactors professional who can design, implement and deploy SuccessFactors human resources solutions for Employee Central, Employee Central Timeoff, Learning Management and Reporting. Knowledge of other modules like Recruiting, Onboarding, Performance & Goals Management, CPI and Concur.

Job Responsibilities

• Project Management: Lead or assist in SAP SuccessFactors implementation projects, managing timelines, budgets, and resources effectively
• Requirements Gathering: Collaborate with HR and business leaders to gather and document HR requirements
• Configuration: Configure and customize SAP SuccessFactors modules to align with client-specific HR processes and policies
• Data Migration: Manage data migration activities, ensuring accurate and secure transfer of HR data into SuccessFactors
• Testing: Develop and execute test plans and scripts, conduct system testing, and support user acceptance testing (UAT)
• Training: Provide training to end-users, HR teams, and administrators on how to effectively use SuccessFactors modules
• Integration: Ensure successful integration of SuccessFactors with other HR systems, such as payroll and timekeeping systems
• Support: Offer post-implementation support, troubleshoot and resolve system issues, and assist with system upgrades and enhancements respecting timelines/SLA.
• Documentation: Create and maintain project documentation, including configuration guides and user manuals
• Best Practices: Stay up-to-date with SAP SuccessFactors updates and best practices, advising clients on industry trends and how to leverage new features

Job Requirements

• Degree in Information Technology or its equivalent.
• At least 8 years of relevant experiences with 2 SuccessFactors SDLC implementations.
• Strong understanding of SAP SuccessFactors system configuration, HR processes/workflow, local/global statutory reporting and audit requirements.
• Highly self-motivated and able to handle multiple priorities/projects
• Strong verbal and written communication skills.
• Chinese language is required to engage China stakeholder teams.
• Responsible and organized individual with the ability to work independently in a fast-paced environment.
• Candidates with regional project management will have an added advantage.

We are looking for a Systems Engineer to support the institute’s IT infrastructure and operations. The candidate will provide level 2 and level 3 support for IT services, assist with new setups, as well as review and implementation security and compliance measures.

Requirements:

• Minimum Diploma or Bachelor’s degree in computer-related studies
• At least 5 years of relevant work experience
• Strong knowledge in servers and hardware technology
• Experience with open-source software packages and IT infrastructure services
• Good understanding of best practices and cybersecurity concepts
• Experience or strong knowledge in Linux system administration, scripting, storage, and security
• Experience with Virtualization and Containerization
• Knowledge in networking, firewalls, and routing
• Good interpersonal and communication skills
• Ability to work independently and as part of a team

Good to Have

• Familiarity with local scientific research environment.
• Experience with computational clusters (e.g., SLURM).
• Familiarity with Linux-based scientific tools and software.
• Experience with automation tools like Ansible or similar.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Bridgepoint Health is a new, ambitious group of GP practices - family clinics - focusing on preventive and whole-of-person primary healthcare.

We reckon that GPs in Singapore don’t get the support they need for the frontline they hold against chronic and age-related diseases.

As admin and technical challenges build, the actual practice of medicine - taking time to communicate and journey with the patient – becomes even more difficult.

This changes with us.

We are seeking a proactive and detail-oriented candidate to join our team.

You will play a crucial role in engaging stakeholders to define project requirements, selecting suitable vendors, and managing the delivery of services, software and setup of hardware, and Project Manager/Quality Assurance work for projects. The projects will typically be under $1M and are expected to be completed within one year.

The Role

Stakeholder Engagement: Collaborate with various stakeholders to gather and document detailed project requirements.

Vendor Selection: Identify, evaluate, and select appropriate vendors to meet project needs.

Project Management: Oversee the entire project lifecycle, ensuring all milestones are achieved within the specified timeframe and budget.

Communication: Maintain clear and consistent communication with stakeholders and vendors to ensure project alignment and transparency.

Risk Management: Identify potential risks and develop effective mitigation strategies to ensure project success, including awareness of cybersecurity risks.

Quality Assurance: Conduct thorough testing and validation of project deliverables to ensure they meet the defined requirements.

Budget Management: Monitor and manage project budgets to ensure financial goals are met.

OKR and KPI Tracking: Define and track Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) to measure project success and performance.

The Person

Bachelors in Computer Science or Engineering

3 to 5 years of work experience in business analysis and project management, preferably with focus on stakeholder and vendor engagement

Experience in defining requirements and delivering IT hardware and software implementation project

Strong understanding of project management principles and methodologies, including familiarity with Scrum methodology and agile practices

Proficient in managing Active Directory (AD) services, defining access rights, and implementing efficient onboarding processes

Knowledge of security protocols and best practices related to AD and access management, and understanding of cybersecurity principles, including data protection and threat management

Understanding and deployment of clinical IT environment, Health Information Bill (HIB) cybersecurity requirements for systems, data, policy and team player with excellent analytical and organizational skills

Operating knowledge of standard CMS systems

Clinical IT and Clinical Management Systems (CMS) deployment experience are essential