We are looking for a skilled and motivated Back End Developer to join our dynamic team. If you have a strong hands-on experience in Python development, SQL, and automation testing, we want to hear from you!

Responsibilities:

• Design, develop, and maintain server-side components for web applications using languages such as Python, Java, Ruby, or Node.js.
• Create and optimize database structures and queries using SQL, NoSQL, or other relevant database systems.
• Leverage strong experience with technologies like SQL, Node.js, Python, Ruby on Rails, or Java to build robust backend solutions.
• Write clean, maintainable, and efficient code following industry best practices and coding standards.
• Collaborate with front-end developers, designers, and stakeholders to ensure seamless integration and delivery of projects.
• Contribute to critical data engineering tasks, supporting the Enterprise Data Warehouse.
• Implement security measures and protocols to safeguard sensitive information and ensure compliance with data protection standards.

Qualifications:

• Candidate must be CAT-1 cleared or eligible for this position.
• 3-10 years of relevant work experience in software development.
• Extensive hands-on experience with Python, particularly in delivering multiple enterprise-level projects.
• Proficient in SQL with practical experience in any relational database management system (RDBMS).
• Familiarity with dbt Core at an intermediate level for data transformation tasks.
• Strong knowledge of Snowflake for data warehousing and analytics purposes.

-The managing 's responsibilities include developing and implementing strategic plans and company policies, maintaining an open dialogue with stakeholders, and driving organizational success.

-To be successful as a manager you should be able to manage and advance a business's strategic objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders, and authorities.

We are seeking a motivated and proactive Freelance Sales Representative to join our team. This is a commission-based position where you will earn commissions based on the sales you generate. Your main responsibility will be to find customers through door-to-door outreach and introduce our products to them.

Responsibilities:

Conduct door-to-door visits to find potential customers and introduce our products.

Build and maintain relationships with new and existing customers.

Identify customer needs and present suitable products.

Close sales and meet or exceed set targets.

Provide excellent customer service and follow-up support.

Report daily progress and sales activities to management.

Requirements:

Proven experience in sales or customer-facing roles.

Comfortable with door-to-door sales and face-to-face interactions.

Strong communication, persuasion, and negotiation skills.

Self-motivated, target-driven, and able to work independently.

Previous freelance or commission-based experience is a plus.

Job Summary :

The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the system.

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
• 3 years experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications:
• Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed

We are looking for a proactive and dynamic professional to join our Application L3 team who can design, develop, and provide maintenance and support for a mission critical system.

As a successful Java Developer, you should demonstrate good knowledge of industry best practices and proficiency with passion in Java technologies; as well as delivering fully functional software that meets the schedule and requirements.

Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools.

Job Description

• Investigate on the issues reported by Application Support (L2) and provide workaround and/or permanent solution
• Workaround solution includes but not limited to: data patch, shell scripting, PL/SQL scripting etc.
• Permanent solution includes code change, workflow change etc.
• Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.
• Create and maintain documentation for software design specifications.
• Perform Unit Testing, Integrated Testing and troubleshooting of software application issues.
• Provides after office hours standby duty support where allowances, off-in-lieu or equivalent will be given as per required:

- One week of standby duty for every one to two months,

- Ad-hoc activation to be onsite for urgent production issues and

- There may also be occasions whereby support duties are required outside of working hours / public

holidays for a short-term basis upon clients’ requests.

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or related field
• Should have at least 2 years of development experience in Java
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in one or more full SDLC for enterprise projects
• Ability to learn new technologies quickly
• Able to adapt to a fast-paced work environment
• Possess good analytical, problem investigation and problem-solving skills
• Ability to work effectively independently as well as in a team
• Has an analytical mindset and able to understand business and functional concepts,
• Proactive and self-driven and able to work under pressure with a high sense of urgency,
• Possess SQL, PL/SQL knowledge
• Good understanding of modern software development methodologies
• Good understanding of software testing methodologies, scripting and tools
• Good verbal and written communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rdparty vendors and management),

Astek Singapore is looking for a Network Project Coordinator to support our project in Singapore.

Key Responsibilities:

• Work closely with cross-functional teams to design and implement network solutions that align with business objectives.
• Provide project coordinator services for two data center network implementation and migration activities.
• Monitor and track all deliverables, manage risks, and oversee the budget.
• Work with third-party providers and local telecom operators to activate network services, including provisioning and activation of WAN links.

Requirements:

• 3 to 5 years of experience in project coordination for network project implementations.
• Strong problem-solving and logical thinking skills.
• Excellent communication and interpersonal skills.

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Key Appointments

• Technology Risk Officer, in the Tech Risk & Business Resilience Team.
• 2nd line technology risk management and governance for the Singlife Group of companies

Key Responsibilities

• Champion and advocate effective technology risk management, ensuring risks are understood and managed within the approved risk appetite by the responsible technology functions.
• Maintain the TRM Risk Framework and technology-related policies and standards in accordance with the relevant MAS Notices & Guidelines and industry best practices.
• Ensure all material technology and cyber security risks are properly identified for key technology projects and are managed in accordance with the Group’s risk framework.
• Conduct deep dive reviews of technology related processes, risks and controls, and provide recommendations to strengthen the risk-control environment.
• Develop/refresh the key risk indicators for effective monitoring of technology & cyber risk.
• Prepare the quarterly technology risk reports for the relevant risk committees
• Validate the effective remediation of open issues by action owners to support issue closure.
• Ensure compliance with all applicable tech-risk related laws and regulations relating to the above functional activities.

Purpose of the Role

• Support the ED, Tech Risk & Business Resilience Team to deliver on the annual risk plans.
• Ensure effective 2nd line oversight, review and challenge over Singlife Group’s technology risk domains such as technology & cyber risk, cloud risk, digital risk and third-party technology risk management.
• Ensure that the technology risk profile of the Group is managed within approved risk appetite.
• Provide technology risk advisory support to Business Units.

Key Decisions within the Role

• Systems – Governance, Risk and Compliance (GRC) System
• Know how / expertise – Risk management framework and regulatory requirements.

Team

• Part of Technology Risk Management team with six team members

Requirements:

Experience

• Overall 5 years of experiences in areas of technology governance, risk management, operational risk and control management.
• Good understanding of a broad range of technology domains, including Cloud computing.
• Industry experience from Financial Services, FinTech, InsurTech, Digital Payment, eCommerce would be preferred.
• Ability to multi-task assignments, prioritized workload with limited supervision and be resilience under pressure whilst delivering to deadlines.

Education

• Academic: Bachelor’s degree in Computer or Information Technology (Mandatory)
• Professional Certification(s): CISSP or CRISC, CISA or other recognised organization (Preferred)

Key Stakeholders:

External

• External auditors and local regulators

Internal

• Local policy and business standard owners, action owners and risk representatives (Line 1)
• Risk and control owners and their nominees for the Group Technology function as well as the business entity’s technology leads.
• Legal & Compliance functions
• Members of the wider Group Risk function.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Full Stack Developer role with Astek Singapore

Singapore | Hybrid | Full-time

As a Full Stack Developer at Astek, you will play a key role in supporting the platform layer that centralizes and abstracts infrastructure challenges, providing developers with powerful tools for building and deploying GenAI applications securely.

You will collaborate with developers and business users to ensure the platform meets the AI needs of the organization and provides a seamless and efficient developer experience (DX).

About Us

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years.

A community of more than 8000 passionate experts empowering clients in 25 countries throughout Europe, APAC, Middle East and the Americas. Our Team is dedicated to offer our global clients project support while guaranteeing a consistent level of service alongside a commitment to excellence and strong core values.

Key Responsibilities

• Collaborate with developers, business users, and product teams to ensure the platform meets both functional and performance requirements.
• Contribute to improving the developer experience (DX) for internal teams using the platform.
• Write clean, maintainable, and efficient code in both front-end and back-end technologies.
• Ensure the security, scalability, and performance of applications and platform services.
• Participate in the design, testing, and continuous improvement of platform and application features.
• Maintain an up-to-date understanding of industry best practices and emerging technologies.

Requirements

• A degree in Science, Technology, Engineering, or Mathematics (STEM) related discipline.
• Minimum of 3 years of relevant experience in software development.
• Front-End Development: ReactJS (preferred) or equivalent frameworks.
• Back-End Development: Python (FastAPI preferred) and/or NodeJS (NextJS a plus).
• SDK Development: Python (Poetry).
• Infrastructure & Platform: Experience with Terraform, AWS Cloud, Kubernetes (K8s), or other equivalent container technologies.
• System Design & Testing: Hands-on experience in system/software design and automated software testing (with GitHub Actions or similar CI/CD pipelines).
• Strong problem-solving skills and ability to analyze complex technical challenges.
• Ability to work in a collaborative, cross-functional team environment.
• Excellent communication skills, both written and verbal.
• A strong understanding of platform security and best practices for cloud-native applications.

Job Description:

• The incumbent shall thrive as part of the performing sales team and will be responsible to attain the set team/individual sales budget, with revenue from product based, leasing and/or solutions-based sales.
• Possess strong sales management skills including but not limited to, tracking and attainment of sales revenue / margin based on forecast, negotiation skills to address all parties’ needs to obtain win-win status, account servicing skills with return customers / account receivable mindset.
• Build and maintain new / existing customers bases through strong market knowledge, strong partnership and engagement.
• Liaise closely with Service Operations teams to ensure reliability, availability and serviceability.
• Maintain team-based spirit with continuous market data and customer information exchange among the team to bring strong value to the Organization and Sales Dept.

Experience, Skill and Competency required:

• 1-3 years of pre-sales, technical sales or sales of construction equipment (such as Forklift, Excavator, Drilling Rig, Crawler Cranes) in construction / engineering industry. Interested applicants who do not possess construction equipment sales background but have ability to demonstrate the competency to be successful on this role, are welcome to apply.
• Candidates with Diploma in Engineering related background will have an advantage.
• Entail strong problem-solving mentality to anticipate customers’ enquiries, help them find solutions and create good value to the business partnership.
• Demonstrate persistency, consistency and adaptability to strive for success.
• Exhibit good negotiation and communication skills to manage all parties’ interests.
• Possess self-motivation and confidence to excel in various business scenarios.
• Possess own car and with valid Singapore Class 3 driving license.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Job Description:

1. Provide support to manager on day-to-day work and operations

- Prepare, handle and maintain all sensitive and confidential information including meeting agenda, detailed minutes of meetings, documentation. (for statutory and non-statutory requirements), contracts and reports (financial and non-financial)

- Assist in reviewing and preparation of purchase order, quotations, invoicing and processing of payments weekly.

- Plan, organize, prepare for meetings and discussions – internal and external, online and offline.

- Ensure timely follow up on outstanding matters and with relevant parties for efficiency.

- Be point of contact for internal and external communications, coordination and correspondences with relevant parties.

2. Provide support in business processes

- Coordination, monitoring and communication of ongoing and new projects and tasks with relevant department, or external parties such as customers and suppliers.

- Administrative support on data entry and data-imaging for sorting, filings and/or retrieving of corporate records, business documents and/or reports.

3. Ad-hoc assignments – as and when assigned

Requirements:

1. Able to work independently and self-driven.

2. Professional proficiency level in verbal and written communication skills.

3. Good understanding on Teams / Zooms functions.

4. Good understanding on the entire MS Office.

Job Description

• Guide the Scrum or equivalent team (including any subcontractors that may be engaged to be part of the agile development team using Scrum or equivalent), to ensure that the deliverables are in accordance with the Epic/User Stories.
• Ensure all Scrum events take place and kept within the timebox.
• Facilitate discussion, decision making, and conflict resolution.
• Remove impediments for the Scrum team or equivalent team.
• Coach the Scrum team or equivalent team on Agile practices and values.
• Ensure the proper use of collaborative processes.
• Ensure that all review discussions are recorded and agreed with the stakeholders so that there is proper-recorded trace of decisions made by the Scrum or equivalent team.
• Ensure that there is consistency and uniformity in the different work produced by Scrum team or equivalent team.
• Ensure that confidentiality and security is observed throughout.
• Maintain records of all development and maintenance activities including proper accounting and administrative records of all services performed during the Project Period.
• Prepare and present status reports to stakeholders.
• Prepare necessary report artifacts required by the governance team.

Requirements

• At least three (3) years of experience as a Scrum Master or equivalent in Agile projects.
• First Level Scrum Master Certification (CSM, PSM 1, or equivalent).
• For the avoidance of doubt, the role of a Scrum Master is not the traditional Project Manager, but a facilitator of Scrum processes. Therefore, the Scrum Master must have a good understanding of the Scrum framework and the ability to coach in its subtleties.
• Completed projects or deployed systems of large scope and scale. Scrum Master with the relevant domain knowledge is preferred.
• Good knowledge of the full stack development process.
• Knowledge of Business Analysis.
• Good facilitation, coaching, planning, and management skills.
• Good communication skills in English.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Job Description:

1. Provide support to manager on day-to-day work and operations

- Prepare, handle and maintain all sensitive and confidential information including meeting agenda, detailed minutes of meetings, documentation. (for statutory and non-statutory requirements), contracts and reports (financial and non-financial)

- Assist in reviewing and preparation of purchase order, quotations, invoicing and processing of payments weekly.

- Plan, organize, prepare for meetings and discussions – internal and external, online and offline.

- Ensure timely follow up on outstanding matters and with relevant parties for efficiency.

- Be point of contact for internal and external communications, coordination and correspondences with relevant parties.

2. Provide support in business processes

- Coordination, monitoring and communication of ongoing and new projects and tasks with relevant department, or external parties such as customers and suppliers.

- Administrative support on data entry and data-imaging for sorting, filings and/or retrieving of corporate records, business documents and/or reports.

3. Ad-hoc assignments – as and when assigned

Requirements:

1. Able to work independently and self-driven.

2. Professional proficiency level in verbal and written communication skills.

3. Good understanding on Teams / Zooms functions.

4. Good understanding on the entire MS Office.

Job Description

• Provides day-to-day application support for reported production issues and resolve within the
• stipulated Service Level Agreement (SLA) as per classified severity; not limiting to the following:

- Knowing and understanding the issue,

- Investigate and perform analysis to determine root cause(s),

- Provide corrective a nd preventive solution,

- If required, escalate case to L3 or technical support for further investigations,

- Ensure successful and timely completion of application batch jobs,

- Propose improvements to address recurring issues and

- Close monitoring gaps.

• Support implementation of changes in accordance with the standard operation procedures to ensure smooth rollouts / deployments,
• Identify opportunities for automation to minimize manual task and
• Provides after office hours standby duty support where allowances, off-in-lieu or equivalent will be given as per required:

- One week of standby duty for every one to two months,

- Ad-hoc activation to be onsite for urgent production issues and

- There may also be occasions whereby support duties are required outside of working hours /

public holidays for a short-term basis upon clients’ requests.

Requirements

• Minimum Diploma in IT related discipline
• 1 year or more working experience in IT industry
• Strong problem investigation and solving skills,
• Has an analytical mindset and able to understand business and functional concepts,
• Proactive and self-driven and able to work under pressure with a high sense of urgency,
• Basic knowledge of Java programming and has some hands-on coding experience,
• Possess SQL knowledge and able to construct basic SQL queries,
• Able to understand and grasp concepts of users’ interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware,
• Ability to work effectively both independently & within a team,
• Good communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rd party vendors and management),
• Experience with writing scripts for automation will be an advantage and
• Experience working with IT ticketing systems will be an advantage

Job Description:

• The incumbent shall thrive as part of the performing sales team and will be responsible to attain the set team/individual sales budget, with revenue from product based, leasing and/or solutions-based sales.
• Possess strong sales management skills including but not limited to, tracking and attainment of sales revenue / margin based on forecast, negotiation skills to address all parties’ needs to obtain win-win status, account servicing skills with return customers / account receivable mindset.
• Build and maintain new / existing customers bases through strong market knowledge, strong partnership and engagement.
• Liaise closely with Service Operations teams to ensure reliability, availability and serviceability.
• Maintain team-based spirit with continuous market data and customer information exchange among the team to bring strong value to the Organization and Sales Dept.

Experience, Skill and Competency required:

• 1-3 years of pre-sales, technical sales or sales of construction equipment (such as Forklift, Excavator, Drilling Rig, Crawler Cranes) in construction / engineering industry. Interested applicants who do not possess construction equipment sales background but have ability to demonstrate the competency to be successful on this role, are welcome to apply.
• Candidates with Diploma in Engineering related background will have an advantage.
• Entail strong problem-solving mentality to anticipate customers’ enquiries, help them find solutions and create good value to the business partnership.
• Demonstrate persistency, consistency and adaptability to strive for success.
• Exhibit good negotiation and communication skills to manage all parties’ interests.
• Possess self-motivation and confidence to excel in various business scenarios.
• Possess own car and with valid Singapore Class 3 driving license.

Job Description:

• Promote sales of the Company’s Supply Chain & Logistics contract solutions.
• Develop and implement effective business development strategies to expand our contract logistics and warehousing services.
• Responsible for expanding and servicing the clients’ portfolio by identifying new opportunities and target markets.
• Identify potential clients, establish long-term relationships, and nurture partnerships to drive sustained business growth.
• Work closely with cross-functional teams to develop customized warehousing and logistics solutions that meet specific client needs.
• Stay informed on industry trends and competitor offerings, identifying new opportunities to position us as a preferred logistics partner.
• Deliver on sales and revenue goals to contribute to overall business growth.

Job Requirements:

• Minimum diploma in Supply Chain & Logistics industry or related discipline.
• No experienced is welcomed
• Working experience in the Supply Chain & Logistics industry will be an advantage;
• Possess good interpersonal, and time management, and the ability to work under tight timeline;
• Proficient in Chinese to handle queries and complaints from Chinese speaking customers;
• Familiar with SCM logistics and related knowledge.
• Salary will be commensurate according to experience

Frontend Developer role with Astek Singapore

Singapore | Hybrid | Full-time

About Us

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years.

A community of more than 8000 passionate experts empowering clients in 25 countries throughout Europe, APAC, Middle East and the Americas. Our Team is dedicated to offer our global clients project support while guaranteeing a consistent level of service alongside a commitment to excellence and strong core values

Responsibilities

• Optimize AI solutions for performance, scalability, and reliability.
• Work to centralize and abstract infrastructure complexities within the platform layer, empowering application teams with secure, efficient tools for developing and deploying GenAI use cases in a consistent and reliable way.
• Researches, evaluates, and shares existing and upcoming new technologies with the team.
• Collaborate with data scientists and domain experts to deploy AI technologies.
• Partner with developers and business users to enhance the platform’s developer experience (DX) and ensure it effectively supports the AI requirements of the organization.
• Provides communication with Product Managers, Designers, Teammates, and dependent teams in order to write efficient code.

Qualifications

• A degree in a Science, Technology, Engineering, or Mathematics (STEM) related discipline.
• At least 3 years of relevant experience in software development.
• Proficient in Agile development practices such as Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), Scrum, and Kanban.
• Strong technical proficiency with ReactJS and front-end tooling.
• Practical experience with Single Page Applications (SPA) and automated front-end tooling/testing (e.g., GitHub Actions).
• Have a proficient understanding of cross-browser compatibility issues and ways to work around them,
• Self-motivated; independent, organized, and proactive; highly responsive, flexible, and adaptable when working across multiple teams.
• Experience with the full SPA stack, including Webpack, Tailwind CSS, Ant Design, and Docker, is highly desirable.

Project Overview

The AMR IRG is an interdisciplinary community of biologists, engineers, and clinicians from MIT and Singapore, sharing a state-of-the art research facility and united by a commitment to providing a supportive intellectual environment where students and staff can learn, grow, and contribute to solving a pressing societal problem.

The objective of this project is to advance the field of RNA analysis by developing and implementing innovative analytical tools. These tools will be used in a comprehensive study of all forms of RNA -- the ribonucleome -- and the >170 RNA modifications -- the epitranscriptome -- in disease pathobiology, host-pathogen interactions, biomarker development, and therapeutic target discovery.

Responsibilities

The Research Engineer will plan and conduct experiments with the aim of studying the roles of RNA modifications in human immunue diseases. The candidate will work primarily on cell culture, RNA isolation, and chromatography-coupled mass spectrometry analysis. As part of this work, the candidate will prepare results for publication, be a liasion with the AMR IRG community, work with external collaborators, and develop strong experimental and communication skills.

Requirements

• B.S. or M.S. in biochemistry, molecular & cell biology, bioengineering, chemical engineering, or a related field.
• Experience in cell culture, RNA extraction, high-performance liquid chromatography or mass spectrometry are prefered. Strong proficiency in oral and written communication in English. Ability to work well with others and as part of a team.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notifie

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Scope of Services

The Services required are set out as follows:

1.The duties and responsibilities

1.1 Provide *device management ( *device – ICT devices, equipment, peripherals and gadgets under the purview of the ICT department ) of school-owned devices

1.2 Provide technical and applications support for users during school hours

1.3 Installation, testing and commissioning, maintenance, and repair of devices.

1.4 Maintenance of tracking list (for e.g. Microsoft Excel, Google Spreadsheet) to track the loan and return of devices.

1.5 Manage ICT inventory in the School

1.6 Manage Audio-Visual (AV) inventory in the School

1.7 Deliver and setup ICT devices/resources at the requested room/ area.

1.8 Assist and supervise ICT vendors during delivery of services or goods

1.9 Assist School Leaders, management or teachers for related ICT tasks.

1.10 Process paperwork (for e.g. Loan Form, ICT Request Form) and related ICT administrative tasks.

1.11 Support and report to the HOD ICT, Subject Head ICT, ICT Manager and ICT Associate.

1.12 To support and work in tandem with Desktop Engineers (DEs) deployed in schools.

1.13 To assist in audio, projector and notebook setup during school programme and events

1.14 To assist in audio and video production when necessary

1.15 To assist in using video editing software or application when necessary

1.16 To conduct ICT baseline skills (Microsoft applications and Google applications), ICT related and video related trainings to students

Qualification, Skill & Experience of the Personnel

The Personnel shall minimally have the following qualifications, skills and experience:

1、Possess a Diploma qualification in IT related field

2、Proficient in English Language – both written and spoken

3、Possess working knowledge in Microsoft Office applications

4、Possess working knowledge in Google Workspace applications

5、One (1) year of experience conducting enrichment workshops or equivalent activities in schools

The Personnel should preferably have the following qualifications, skills and experience:

One (1) year of experience as ICT Executive or equivalent role in a school setting

1、Possess troubleshooting knowledge of ICT device(s)

2、Experience in Audio-Visual (AV) related setup in a school setting

3、Experience in audio, video and production for school events

4、Ability to use video editing software and application

5、Registered under MOE’s Registration and Engagement Management System (REMS 2.0)

This is a 12 months contract assigned to one of our MNC client

Salary : $3,500-$4,500

Contract: 12-months

Location: Suntec

• Contact Centre Experience

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Base地：香港或新加坡 （偏好 新加坡）

岗位名称：量化交易员（高级/初级）

岗位职责：

- 参与量化交易策略研究和开发，包括算法、交易信号等；

- 利用交易系统开发实现交易算法和策略；

- 参与日常的策略维护、风险和交割等工作内容；

- 能够参与交易系统或平台设计；

- 以交易能力协助其他团队和部门；

任职要求：

- 至少1年的加密资产量化交易经验（中高级3年）；

- 熟悉加密资产交易市场/品种，包括但不限于现货/永续/期货/期权和defi相关的市场；

- 熟悉套利交易策略底层逻辑，包括defi领域；

- 至少熟悉Python，并能够快速学习工作中用到的语言和技术技能；

- 熟悉订单簿和市场微观结构分析；HFT/MM/Algo经验是加分项；

- 风险意识，自主性，能够承担和完成量化交易工作内容；

- 量化交易的热情和严谨

Job title: Quantitative Trader (Senior/Junior)

Key Responsibilities:

- Develop and assist the implementation of quantitative algorithms;

- Develop and improve trading algorithms through systematic and quantitative analysis;

- Involve in day to day trading operations/risk;

- Take ownership of trading strategies and make sure the algorithms run correctly;

- Contribute to the design of the trading system by bringing new ideas in order to improve performance;

- Support and help other teams with quantitative telent.

Key Requirements:

- At least 1 year of experience as cryptocurrency quantitative trader; (Senior must have 3+ years quantitative trading experience)

- Well versed with common crypto instruments and concepts such as perpetuals, funding, futures and options; Defi is a plus；

- Well knowledge and experience with arbitrage strategies, including DEX arbitrage;

- Skilled with relevant technologies such as Python and expected to learn a strongly typed language on the job;

- Well knowledge with orderbook and market microstructure; HFT/market making/algo trading experience is a plus;

- Demonstrated ability to work independently in an entrepreneurial environment to solve ad-hoc problems to minimise risk in unforeseeable market conditions;

- Love and passion for quantitative trading;

Job Description:

i. For Leave and Benefits management:

At least 5 years of working experience in information technology; of which at least 2 years of working experience in J2EE or related technology.

ii. For Data management:

At least 5 years of working experience in information technology; of which at least 3 years of working experience in data management.

Requirements:

● Diploma / Bachelor's degree in Computer Science, Information Technology, or related field.

● At least 2 years of experience in project coordination.

● Working experience in SQL and competent in SQL Programming is preferred.

● Working experience in SAP HCM with ability to perform data query via SAP programs/queries is preferred.

● Working knowledge of Microsoft Access is preferred.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)