Job Summary:

The Network Infrastructure Specialist will be responsible for the design, implementation, and ongoing support of network infrastructure based on project tender requirement, ensuring the availability, performance, and security of network systems. You will work closely with project teams to troubleshoot and resolve networking issues, implement network improvements, and help optimize the network environment to deliver projects successfully. The role requires hands-on experience with network hardware, software, and protocols.

Key Responsibilities:

• Network Design & Implementation: Design, configure, and deploy network infrastructure solutions, VNET, including LAN/WAN, wireless, VPN, etc.
  Plan and implement network appliances upgrades and new installations based on company needs and industry best practices.
  
• Network Monitoring & Troubleshooting: Continuously monitor the network to ensure optimal performance and reliability.
  Diagnose and resolve network issues, including connectivity, performance, and security problems.
  Perform proactive network health checks and capacity planning.
  
• Security Management: Implement and maintain network security protocols, including firewalls, VPNs, IDS/IPS, and network segmentation.
  Collaborate with the cybersecurity team to safeguard network infrastructure against external and internal threats.
  Integrate network security management such as AD, MFA authenticator, Clearpass, ESXi, PMP, PIM, PAM, ELA, SIEM, SEM, SEP, SCOM, etc. Familiar with products such as F5, CyberArk, CypherTrust, ManageEngine, SolarWinds, Symantec, CyberNet, etc.
  Apply patching and firmware upgrade if required.
  
• Network Performance & Optimization: Analyze network traffic and performance metrics to identify areas for improvement.
  Optimize network infrastructure to meet the growing needs of the business.
  
• Documentation & Reporting: Maintain detailed documentation of network architecture, configurations, and troubleshooting procedures.
  Generate regular reports on network performance, incidents, and infrastructure status for management review.
  Solutions of backup and restore network appliances configurations for quick network recovery.
  
• Collaboration & Support: Work closely with internal teams, including technical manager, system engineer, cyber specialist, and development teams, to support network requirements for various projects.
  Provide technical guidance and mentorship to junior network team members as needed.
  
• Vendor Management: Liaise with network hardware/software vendors for support, maintenance, and procurement of network equipment and services.
  Ensure timely and cost-effective resolution of network-related issues with third-party service providers.
  

Required Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field (or equivalent experience).
  
• Experience: Minimum of 6 years of hands-on experience in network infrastructure design, implementation, and administration.
  Experience with enterprise-level networking equipment, including routers, switches, firewalls, load balancer, and wireless access points.
  Solid experience with networking protocols and technologies such as TCP/IP, BGP, OSPF, DNS, DHCP, VPN, VLANs, MPLS, and QoS.
  
• Certifications (Preferred, but not required): Cisco Certified Network Associate (CCNA) or higher (CCNP, CCIE).
  CompTIA Network+.
  Juniper Networks Certified Internet Associate (JNCIA).
  Any other relevant network certifications.
  
• Skills: Proficiency in network troubleshooting tools and techniques (Wireshark, PingPlotter, etc.).
  Familiarity with network monitoring and management platforms (SolarWinds, PRTG, etc.).
  Knowledge of network security best practices and tools.
  Strong understanding of cloud networking (e.g., AWS, Azure networking) and hybrid network environments.
  Experience with SD-WAN and/or VPN technologies.
  Ability to write scripts or use automation tools for network management is a plus (e.g., Python, Ansible).
  
• Soft Skills: Strong problem-solving and analytical skills.
  Excellent verbal and written communication skills.
  Ability to work independently and in a team environment.
  Detail-oriented with excellent organizational skills.
  

Desirable Skills:

• Familiarity with data center operations and virtualized networking (VMware NSX, Hyper-V networking, ESXi, etc.).
• Experience with cloud services integration (AWS, Azure, Google Cloud) and network design for hybrid/cloud environments.
• Familiarity with ITIL frameworks or other network service management models.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

E-commerce is a new and fast growing business that aims at connecting all customers to excellent sellers and quality products on TikTok Shop, through E-commerce live-streaming, E-commerce short videos, and commodity recommendation. Our E-ecommerce Recommendation Infra team is responsible for building up and optimizing the infrastructure for such recommendation systems, so as to provide the most stable and best experience for our users. We work closely with applied machine learning engineers and build scalable systems to support all kinds of innovative algorithms and techniques.

Responsibilities - What You'll Do

- Build and maintain high performance online services for TikTok recommendation system；

- Build extremely efficient and reliable data pipelines for candidates generation, profile generation, training examples generation, realtime online training, etc;

- Build globalized large-scale recommendation system;

- Design and develop high performance computing frameworks and storage systems.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

- Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Qualifications

- Bachelor's degree or above, majoring in Computer Science, or related fields, with 3+ years of experience building scalable system;

- Experience programming in at least one of the following programming languages: C, C++, Java or Golang;

- Effective communication skills and a sense of ownership and drive;

- Experienced in at least one area of the following areas: personalized recommendations, search engine, machine learning, distributed storage system, big data frameworks is a plus.

Preferred Qualifications

- Experience in e-commerce related areas

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

Support on understanding of provisioning & de-provisioning process of end user devices

• Provisioning of new laptops and mobile phones using Autopilot, Intune and Apple Business Manager.
• De-provisioning of new laptops and mobile phones using Intune.
• Management of assets using tools.
• Creation of Handover and takeover (from stakeholder) checklist.
• Identify and manage recurring infrastructure issues, working with technical teams to address root causes.

Support on management of authentication tools (using AD, Entra and Intune)

• Management of Admin Center for Entra & Intune
• Ensure that infrastructure services comply with organizational security policies, industry regulations, and best practices.
• Participate in audits and ensure that infrastructure security measures are consistently followed.

Support on SML process and creation of manual for AD ID creation process

• Management of onboarding & offboarding of devices end-to-end
• Monitor and report on service performance, ensuring compliance with SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Act as the main point of contact for internal and external stakeholders regarding service delivery matters.

Documentation & Third-Party Management

• Produce regular reports on service performance, incidents, changes, and capacity planning for senior management.
• Work with external vendors and service providers to ensure the delivery of contracted infrastructure services.
• Manage vendor performance, ensuring that contractual obligations are met, and service levels are maintained.
• Identify opportunities for continuous improvement in infrastructure service delivery and work with cross-functional teams to implement enhancements.
• Engage with internal customers to understand their needs and ensure the infrastructure supports business objectives.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in infrastructure service delivery, IT operations, or IT service management.
• Experience with ITIL frameworks and methodologies.
• Experience with cloud platforms
• Strong understanding of IT infrastructure components, including servers, storage, networks, databases, and cloud services.
• Knowledge of monitoring, incident management, and performance tuning tools.
• Familiarity with virtualization technologies, networking protocols, and automation tools.
• Strong communication and interpersonal skills, with the ability to work with both technical and non-technical stakeholders.
• Problem-solving abilities, with a focus on customer satisfaction.
• Strong organizational skills with the ability to manage multiple priorities.

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Responsibilities:

• Sound project and contract management skills capable of handling multiple results-oriented tasks. With good knowledge of M&E building services and sustainability
• Responsible for the maintenance and project management of facilities related services & operational readiness of SBST’s premises.
• Manage relationships with key stakeholders to ensure operational standards are maintained.
• Manage and guide bus infrastructure executives & officers in providing efficient facilities and project management.
• Project manager for calling and updating of all project tender based on company/client requirements and maintain the approved vendor listing.
• Managing projects and maintenance works by having regular meetings to ensure that project and contract requirements are met and complied with.
• Manage and execute M&E projects within the organization i.e. Retrofitting of existing premises, fitting out of spaces, implementation of sustainability related initiatives
• Supervise and guide a team of term contractors on daily facilities management operations.
• Assess, plan and implement operational processes to enhance operational efficiency and effectiveness.
• Liaise with government agencies and statutory boards on regular audits, project management & development and other facilities related issues.
• Oversee the performance of outsourced maintenance team and ensure good maintenance standards rendered in accordance with KPIs set by relevant government agencies and statutory boards.
• Liaise with internal users on all facilities related issues.
• Manage and co-ordination of project works such as upgrading of critical systems & equipment, renovation & retrofitting works, replacement of system infrastructure and improvement initiatives to existing premises.
• Provide technical advisory and support in relation to bus infrastructure issues.
• Ensure prompt service recovery for any breakdown of critical equipment and systems to minimize disruption to primary bus operations.
• Assist in emergency preparedness of activities in support of bus operation requirements.
• Management of technical & service contracts and tender documentations.
• Management of all lease & licence agreements with relevant parties.
• Plan, formulate and manage operating and capital budgets.
• Plan, formulate and execute ISO 55001 Asset Management plans for the organization.
• Compile, collate and analyze operational data and reports for regular operational meetings and updates.
• Put up recommendation and review of proposals for facilities related project works.
• Assist with any additional duties as required.

Requirements:

• Degree in Engineering with a minimum of 8 years relevant working experience in building services and project management.
• Good communication, interpersonal and organizational skills
• Strong written and verbal communication skills. Able to conduct professional presentations.
• Good knowledge of government procurement procedures, building & statutory regulations and requirements.
• Sound knowledge of Building and M&E systems.
• SCEM, FSM & GMFM certification will be an added advantage.

(We regret that only shortlisted candidates will be notified.)

Define the project's goals, scope, and deliverables, and establish a detailed plan with timelines and resources

Manage the project's day-to-day operations, including assigning tasks, monitoring progress, and making adjustments.

Keep stakeholders informed and engaged, and resolve issues

Ensure the project meets quality standards and delivers the expected outcomes

Keep the project within budget by regularly reviewing and planning ahead

Maintain project documentation and handle compliance or regulatory issues

Good communication and problem-solving skills

Excellent interpersonal skills

Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.

Team worker and well-mannered

Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.

Knowledge in WOG Infra, Legacy, Cloud and application servers and network.

Troubleshoot knowledge and root cause analysis for the servers and network.

Implementation and run multiple INFRA projects within the timeline.

Have knowledge in firewall, CPPM, F5 Load Balancer and whitelisting portion.

Asset inventory knowledge and project/implementation documentation.

Key Responsibilities:

• Plan, execute, and oversee IT infrastructure projects, ensuring timely delivery within scope and budget.
• Lead technical teams in the design, implementation, and maintenance of infrastructure systems, including servers, networks, storage, and cloud solutions.
• Collaborate with cross-functional teams and stakeholders to define project requirements, goals, and deliverables.
• Develop and maintain project plans, schedules, risk assessments, and progress reports.
• Conduct technical reviews and provide guidance on infrastructure solutions to ensure they meet organizational standards and business needs.
• Troubleshoot and resolve complex technical issues related to infrastructure.
• Ensure compliance with security policies, industry standards, and best practices.
• Manage vendor relationships, procurement processes, and contract negotiations.
• Mentor and provide technical leadership to team members.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager or Technical Lead in IT infrastructure projects.
• Strong technical knowledge of infrastructure systems, including servers, virtualization (e.g., VMware, Hyper-V), networking, cloud platforms (e.g., AWS, Azure), and storage solutions.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Jira).
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience in budget management, risk assessment, and mitigation planning.
• Relevant certifications such as PMP, ITIL, or cloud certifications (e.g., AWS Solutions Architect, Microsoft Azure Administrator) are a plus.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

We are seeking an experienced Client Project Manager to lead and deliver infrastructure build, refresh, or network-related projects. The ideal candidate will collaborate with stakeholders to ensure successful project execution and seamless transitions to operations, whether internal or within the client’s environment.

Key Responsibilities:

• Manage client-facing projects from initiation to final implementation within the SI industry.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Coordinate across cross-functional teams to ensure timely and quality delivery.
• Lead project reviews, report on progress, and address risks or challenges.
• Oversee smooth handover of projects to operational teams, ensuring readiness for ongoing support.
• Develop and maintain comprehensive project documentation and deliverables.

Requirements:

• 3–5 years of experience in project management, ideally in the Systems Integration or IT infrastructure domain.
• Proven ability to manage infrastructure build, refresh, or network-focused projects.
• Strong stakeholder management, communication, and organizational skills.
• Familiarity with project handovers to operations is advantageous.
• PMP certification or equivalent is preferred.
• Must be a Singaporean due to project requirements.

Job Descriptions:

1. Develop and provide cloud computing services (platform-as-a-service or infrastructure-as-a-service) suggestions/proposals for SME, Enterprise and various industry verticals.
2. Evaluate the requirements, determine actionable tasks and estimates, and provide efforts for business solution build and architecture.
3. Responsible for technical documentation on solution implementation.
4. Perform operational readiness tasks and ensure production acceptance criteria are met.
5. Respond to platform technical issues in a professional and timely manner
6. Work closely with the sales team for cloud-related sales opportunities
7. Support Pre-Sales activities, i.e. proposal, systems design, proof-of-concept, demo, workshop conduct, etc.

Requirements:

1. Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.
2. 5 – 6 years of relevant experience in computing infrastructure.
3. Experience in one or more of the following: cloud migration, data-centre migration, backup & disaster recovery, networking, virtualisation, application/server assessment and discovery.
4. Strong logical/analytical troubleshooting
5. Experience in crafting data centre migration plans (rehost / replatform / refactor etc.) for businesses is a plus.
6. Experience deploying and operating multi/hybrid-cloud platforms, such as Kubernetes, Anthos etc., is a plus.
7. Experience deploying and operating CI / CD infrastructure and workflows is a plus.

Position Summary:

We are looking for a dynamic Infrastructure Engineer with a strong background in Cloud & DevOps technologies. The ideal candidate will have a proven track record of automating infrastructure operations, improving deployment efficiency, and optimizing cloud environments.

You will work closely with cross-functional teams to design, implement, and maintain automation pipelines and cloud solutions that enhance the scalability, security, and reliability of our systems.

Key Responsibilities:

• Collaborate with Cloud and DevOps teams to ensure efficient cloud infrastructure operations, focusing on AWS Cloud.
• Automate infrastructure provisioning, configuration management, and application deployment processes using tools like Ansible and other DevOps technologies.
• Design, develop, and maintain robust AWS native CI/CD pipelines for seamless software delivery.
• Develop, Implement and manage infrastructure as code (Terraform) to automate cloud environments, ensuring consistency, security, and scalability.
• Monitor and troubleshoot infrastructure issues, ensuring system reliability and uptime.
• Maintain and update documentation of processes, systems, and configurations.
• Continuously improve automation processes to support development and operations efficiency.
• Stay up to date with industry trends and advancements in automation, DevOps, and cloud technologies.

Required Skills & Qualifications:

• 4-6 years of experience in AWS Cloud, Infrastructure Automation using Ansible.
• Strong hands-on experience with Ansible and DevOps tools (Jenkins, Bitbucket, Code Pipeline, etc.).
• At least 2 years of experience in AWS native DevOps tools.
• Solid understanding of cloud infrastructure, networking, and security best practices.
• Proficiency in scripting languages like Python, Shell, or Bash for automation tasks.
• Experience with infrastructure as code (IaC) tools such as Terraform and/or CloudFormation.
• Experience in automating server/VM creation and provisioning.
• Ability to automate the configuration of network policies and rules.
• Strong troubleshooting and analytical skills to resolve complex issues efficiently.
• Excellent communication skills and the ability to work collaboratively with cross-functional teams.

Good to Have:

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).
• Experience with container orchestration.
• Familiarity with monitoring and logging tools (e.g., ELK, Grafana, CloudWatch).
• Experience in implementing CI/CD pipelines for cloud-native applications.
• Knowledge of security best practices in cloud environments.

Soft Skills:

Being a Team Player

• Conducting regular check-ins with your team.
• Engaging actively with teammates and colleagues to promote collaboration and cohesiveness.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong documentation skills.
• Self-motivated and possess strong analytical skills, sharp and meticulous.
• Strong interpersonal skills and good time management skills.

Skillset : Azure, Professional, Cyber Security Governance, Risk & Co

• Familiar working with Microsoft Azure
• Day to day security monitoring on the Azure security alerts, DSM alerts and any other custom alerts related to security.
• Day to day operation of administration and support on Microsoft Cloud Defender, Logs Analytics Workspace, Network Security Groups and Azure Trend Micro Cloud One
• Incident management and resolution, raising tickets to Microsoft and Trend Micro to support and rectify any problems.
• Software upgrade of TrendMicro Cloud One to remediate any vulnerabilities and to get the most out of security administration enhancement
• Support on the vulnerability management in GCC to recommend the mitigation actions to the system OIC and GCC infra
• Conduct queries on the log analytic to support cyber proactive investigation as per Cyber needs.
• Some Knowledge of scripting , az cli, PowerShell , KQL and Logic Apps is advantageous

Responsibilities:

• Write scalable, robust, testable, efficient, and easily maintainable code.
• Translate software requirements into stable, working, high performance software.
• Ensure that software packages and programs are well documented and has reasonable test coverage.
• Collaborate closely with other internal technical teams / business users in investigating, testing and deployments.
• Responsible for handling release management, raising change request and scheduling for the implementation of fixes and enhancements.
• Participate in root cause analysis, management communication and client relationship management along with Infrastructure Service Support team members.
• Ensure all production changes are made in accordance with life-cycle methodology and risk guidelines.
• Provide application support, deployment of release, patches & fixes on infrastructure platform.
• Analyze application performance, perform tuning and ensure high availability & stability of platform.

Requirement:

• Bachelor’s Degree in Computer Science, Information Technology or equivalent.
• At least 2-3 years of experience in application developer role.
• Excellent troubleshooting and critical thinking skills in a complex infrastructure environment.
• Good to have experience in release management and change management.
• Must have excellent stakeholder management skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Position Overview:

We are seeking a skilled Cloud Engineer with a strong background in network engineering and cloud computing. In this role, you will design, implement, and manage robust cloud infrastructure solutions, ensuring high performance, scalability, and security for our systems.

Key Responsibilities:

· Design, deploy, and manage AWS cloud infrastructure to support business needs.

· Collaborate with network teams to integrate cloud-based solutions with on-premises systems.

· Optimize cloud performance, monitor usage, and implement cost-saving strategies.

· Ensure security and compliance by implementing AWS best practices and security controls.

· Manage VPCs, load balancers, security groups, and networking components within AWS.

· Troubleshoot and resolve infrastructure issues, ensuring high availability and reliability.

· Create and maintain infrastructure as code (IaC) using tools like CloudFormation, Terraform, or similar.

· Collaborate with cross-functional teams to support business and technical objectives.

Required Skills and Qualifications:

· Proven experience as an AWS Cloud Engineer or similar role.

· Strong knowledge of networking concepts, including routing, VPNs, firewalls, and DNS.

· Proficiency with AWS services such as EC2, S3, RDS, Lambda, CloudWatch, and VPC.

· Hands-on experience with infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation).

· Familiarity with Linux/Unix environments and scripting (e.g., Python, Bash).

· Excellent problem-solving and troubleshooting skills.

· Strong understanding of cloud security principles and best practices.

· AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Networking Specialty) are a plus.

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Key Responsibilities:

• Infrastructure and Network Setup: Retail System and POS
  • Lead the deployment of IT retail systems and POS solutions across multiple locations.
  • Ensure seamless integration of POS systems with existing IT infrastructure.
  • Provide training and support to retail staff on new systems and technologies.
  • Oversee the design, implementation, and maintenance of IT infrastructure and network systems.
  • Ensure the reliability, security, and scalability of network solutions.
  • Manage vendor relationships and coordinate with external partners for infrastructure projects.
  • Ensure all projects comply with relevant regulations and industry standards.
  • Develop comprehensive project plans, including timelines, milestones, and resource allocation.
  • Coordinate with stakeholders to define project scope, objectives, and deliverables.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum 6-7 years of experience in Retail IT Solutions
• Experience in IT infrastructure, network management, and POS systems in retail industry.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• IT Infrastructure: Experience with setting up and managing servers, storage solutions, and cloud services.
• Network Management: Proficiency in configuring and maintaining network hardware (routers, switches, firewalls) and software. Knowledge of network security protocols.
• POS Systems: Hands-on experience with POS systems, integration and troubleshooting