Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.

-Coordinate and communicate with all stakeholders (customers, suppliers, etc.)

-Advising the buying teams & deciders of companies

-Present monthly sales performance reports to management

-Follow up on the monthly AP & AR report to make sure accurate payment transaction

-Regular meetings with Marketing and Sales management to evaluate personal sales

-Analyze and monitor customer and supplier data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions

Key Responsibilities:

1. Operational Management:
   Oversee TCM physicians within the company.
   Develop and manage staff rosters to ensure efficient resource allocation and seamless clinic operations.
   Monitor and evaluate the performance of TCM physicians and therapists, providing feedback and actionable improvement plans.
   Ensure compliance with local regulations and standards relevant to TCM practice.
2. Staff Training and Development:
   Design and implement training programs for TCM professionals, including physicians and therapists, to enhance their clinical and customer service skills.
   Conduct regular workshops and knowledge-sharing sessions to keep staff updated on the latest developments in TCM.
   Mentor new and existing team members to align with company values and professional standards.
3. Innovation and Strategic Initiatives:
   Identify and implement innovative ideas to improve clinic operations, enhance patient experience, and drive business growth.
   Collaborate with the leadership team to introduce new services, treatments, or technologies in alignment with market trends and company goals.
   Develop strategies to improve operational efficiency and patient satisfaction.
4. Performance and Reporting:
   Track and analyze key performance indicators (KPIs) related to clinic operations and staff performance.
   Prepare and present regular operational reports to the leadership team.
   Recommend and execute improvements based on performance data and feedback.
5. Stakeholder Collaboration:
   Work closely with the marketing team to promote new services and initiatives.
   Partner with the HR department for recruitment, onboarding, and employee engagement activities.
   Build strong relationships with external partners and vendors to support clinic needs.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; additional certification in TCM is an advantage.
• Proven experience in operations management, preferably within the healthcare or wellness industry.
• Strong understanding of Traditional Chinese Medicine practices and principles.
• Excellent leadership, communication, and organizational skills.
• Ability to think strategically and implement innovative ideas.
• Proficient in using operational tools and software to manage schedules, performance, and reporting.
• Familiarity with local regulations governing TCM practice in Singapore.

About BELLS Institute of Higher Learning: Join BELLS Institute of Higher Learning, a distinguished leader in the education sector with a network of over eight training centers across Singapore. Our commitment to nurturing talent and delivering outstanding educational services has established us as a beacon of excellence in the training industry.

Position Overview: As the Sales Manager at BELLS Institute, you will play a critical role in overseeing our talented team of Sales Leaders and their respective sectors. This senior position demands a visionary leader who can integrate strategy with execution to drive exceptional results across the sales department. If you are looking for a challenging yet rewarding role that offers substantial professional growth and an attractive compensation package, your search ends here.

Key Responsibilities:

• Team Leadership: Direct and enhance the performance of Sales Leaders, ensuring alignment with organizational goals and consistent achievement of sales targets.
• Strategic Oversight: Develop, implement, and refine comprehensive sales strategies that effectively address customer needs and expand market presence.
• Performance Monitoring: Regularly evaluate the performance of sales sectors, identifying areas for improvement and implementing strategies to maximize efficiency and results.
• Collaborative Initiatives: Foster strong collaboration between sales leaders and other departments to ensure a unified approach to achieving business goals.
• Innovation and Adaptation: Encourage innovation and adapt strategies in response to changing market dynamics and educational trends.
• Talent Development: Mentor and develop Sales Leaders and their teams, ensuring a high level of competence and motivation within the sales department.
• Resource Allocation: Efficiently manage resources and budgets to optimize both short-term results and long-term growth.
• Resourcefulness and Event Management: Identify and secure strategic locations and events for sales activities, negotiate favorable rental rates and event costs, thereby enhancing visibility and outreach.
• Cost Management and Revenue Growth: Implement effective cost management strategies within the department and devise innovative schemes to motivate and increase revenue growth.

Ideal Candidate:

• Proven experience in a sales management role, preferably within the education sector
• Strong leadership skills with the ability to inspire and drive team performance
• Excellent strategic planning and organizational abilities
• Robust analytical skills, with a detailed understanding of market trends and customer behavior
• Exceptional communication and interpersonal skills, capable of building and maintaining strong relationships
• Adept at managing multiple priorities in a dynamic, fast-paced environment

Why Join Us? BELLS Institute of Higher Learning is not just a workplace; it is a hub where passionate professionals gather to make a difference in the education sector. We offer:

• A competitive salary and comprehensive benefits package
• Opportunities for professional growth and advancement
• A dynamic and supportive work environment
• The chance to impact the educational journeys of countless learners

Apply Now! Step into a role where your skills can genuinely influence the educational landscape. Lead our sales force towards achieving unparalleled success and growth. Join BELLS Institute of Higher Learning and help us continue to set the standard in educational excellence.

The School Administration Office ensures that the campus runs smoothly and that the campus environment is safe and inspiring for students, staff and visitors.

The Admin Manager plays a key role in ensuring the smooth operations of the campus and will assist the campus leaders in general administration of the school. The incumbent is responsible to review, simplify and alleviate the non-professional administrative work processes and workloads in the school. He/She will also coordinate with RCHQ and various departments to ensure efficient use of resources.

Critical Work Functions

1. Complete a range of required administration tasks including reports, correspondence, spread-sheets, taking, distributing and filing meeting minutes and audit activities
2. Support the school’s budgeting process and financial operations in budget exercises, asset and inventory tracking, handling audit queries, etc.
3. Oversee the administration of overall procurement processes in schools to ensure compliance with RC and funding guidelines

Alignment- Ensuring alignment with RC’s values and compliance with policies and standards

1. Assist campus leaders to ensure that programmes comply with all funding requirements
2. Support school leaders in aligning the objectives and work plan to the overall objectives of the school to meet the school’s strategic needs
3. Ensure that staff adheres to organisational policies and procedures and the corporate Code of Conduct

Public relations- Leading in client-centred service

1. Oversee the admin office and reception area, ensuring that queries are attended to promptly and with good service attitude
2. Supporting the campus leaders in developing and maintaining positive relationships with the stakeholders such as parents, vendors, and the public, etc.

Job Requirements

• A tertiary qualification in Administration or other relevant field and/or demonstrated substantial experience (at least 5 years) in school administration
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in team
• A dynamic and motivated individual with a keen interest in continuous improvement and work excellence
• Only Singaporeans and PRs

• Manage and maintain all installation and facilities in the hall (performance venues)

• Monitor all equipment used in the Performing Arts Centre

(PAC), e.g. the piano, music stands, conductor’s stand, sound system, lighting system, air-conditioning system.

• Able to operate all the equipment in the PAC.

• Ensure that the stage is in good working conditions at all times

• Liaise with internal or external users on the usage of venue,

logistics etc, to ensure the smooth running of the events

• Ensure all users comply with the rules of PAC

• Training of ushers in ushering audience via evacuation routes in the case of emergency

· Training of users on the basic operations of equipment in PAC

Requirement:

· Has attained:

o Certificate in Basic Fire Safety or other related certificate and Certificate in Audio Sound System or equivalent or other related certifications

· Has experience in:

o Management of a performance venue that hosted events by professional performance groups;

o Stage, sound and lighting setup for performing arts groups, eg. Symphonic band, Chinese orchestra, choir, dance etc

o Coordination with various performing arts groups.

· Proficient in:

o IT skills (e.g. Microsoft Word and Excel);

Working Hours:

· Mondays to Fridays: 8:30am to 5:30pm, inclusive of ½ hour lunch break

· One of the days will be a 8.5-Hour work day, inclusive of

½ hour lunch break

For all the above Personnel, services might be required on Saturdays.

Location: East / Tanjong Rhu/Katong-Park

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities

• Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Provide leadership to business development teams in identifying new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Investigate customer's complaints on quality, delivery, service etc and provide corrective measures
• Present, negotiate and prepare contracts, quotations, etc

Requirements

• Minimum a Diploma in IT or equivalent
• 1 year of working experience preferably in IT sales or business development role
• Possess strong initiative, people networking and creativity skills
• Proven sales track record
• Disciplined and driven to develop sales account plans and upkeep sales forecast & hygiene

Main responsibilities:

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients
• Provide technical advice to ensure M&E installation comply with construction drawing and relevant authorities’ requirement and check on cost estimation.
• Assist to monitor on M&E installation services such as ACMV, AVS system, Electrical, Plumbing and installation progress.
• Attend M&E coordination meeting for safety & finishing work

Requirements

• Min 2-5 years’ experience in corporate office interior design & build project management. M&E knowledge and experience are a must. Applicants with PMP Certification have an added advantage.
• Recognized qualification in Interior Design, Architecture, Mechanical/Electrical Engineering or equivalent
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication and interpersonal skills

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Captain's Eye develops AI-powered maritime safety solutions.

We're a fast-growing startup seeking a "can-do" Customer Success Manager to build strong client relationships, ensure satisfaction, and drive product adoption looking for a customer success manager at junior executive level. No experience will be needed for the role as training will be provided.

You will play a pivotal role in ensuring our customers' success and satisfaction.

Your primary responsibilities will revolve around engagement with our customers and users:

• Conducting product demonstrations
• Providing ongoing support and training
• Gathering customer feedback

We are looking for an organized and results-oriented professional who thrives in a fast-paced environment and has excellent communication skills. We value collaboration, innovation, and a positive work environment.

This is a great opportunity for individuals at all experience levels, who are passionate about customer success and keen to come onboard our journey to success!

DUTIES & RESPONSIBILITIES:

• Assists Managers in managing and oversee electrical engineering projects of various sizes and complexity
• Assists Managers in analyze customer design proposals and specifications to determine cost effective solutions
• Ensure professional quality services in all facets of work
• Assists Managers in leading a project team to ensure technical accuracy of project deliverables
• Manage a team to ensure cost effective, safe and timely completion of projects to meet or exceed client expectations
• Ensure team follows all electrical codes and standards
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization.
• Escalate and identify the need for additional services and fees.
• Assist with Shop drawing reviews as required.

Purpose of Job

The Senior Finance Manager is responsible for overseeing the financial health and strategic financial operations of the company. The role involves leading the finance team in financial reporting, budgeting, cash flow management, and audit and tax compliance. This position will also be involved in business planning, financial analysis, mergers and acquisitions, and internal controls. The Senior Finance Manager will provide key insights to senior management and contribute to the organization’s strategic goals and decision-making process.

Job Duties

· Reporting & Management: Oversee the preparation of accurate financial statements, management reports, and group consolidations. Ensure compliance with local accounting standards (IFRS, Singapore FRS) and statutory reporting requirements.

· Cash Flow & Budgeting: Lead cash flow management, budgeting, and financial forecasting processes to ensure financial resources are utilized effectively. Monitor financial performance and identify areas for improvement.

· Strategic Business Planning & Analysis:Partner with senior leadership to drive business planning and decision-making through comprehensive financial analysis and recommendations.

· Corporate Finance & Treasury: Lead the treasury function, manage working capital, and optimize cash flow strategies. Oversee financial risks and ensure sound corporate finance strategies.

· Mergers & Acquisitions (M&A): Conduct due diligence and financial evaluations for potential mergers, acquisitions, and business expansions.

· Internal Controls & Compliance:Implement and monitor robust internal controls and ensure compliance with regulatory and tax requirements. Ensure accurate financial reporting and transparency.

· Team Leadership & Development:Lead and mentor the finance team, fostering collaboration, skill development, and high-performance culture. Ensure effective communication and alignment within the department.

· Ad-Hoc Duties: Take on additional duties as assigned by senior management, contributing to broader business strategies and goals.

Experience:

· Minimum of 8 years of relevant accounting and finance experience, including at least 3 years in a senior finance or leadership role.

· Extensive experience in Group Consolidation and overseeing financial reporting for regional or international subsidiaries.

· Proven experience in budgeting, forecasting, financial modelling, and strategic financial analysis to support business decisions.

· Hands-on experience in corporate finance, treasury management, and cash flow optimization.

· Strong background in conducting due diligence for mergers and acquisitions.

· Demonstrated ability to manage and oversee the financial operations of local and international subsidiaries.

· Strong experience in implementing internal controls and ensuring compliance with local tax and regulatory requirements.

· Experience in coordinating audits and working closely with external auditors and tax advisors.

Qualifications:

· Bachelor’s degree in Accounting, Finance, or a related field is required.

· Professional accounting qualification such as ACCA, CA (Chartered Accountant), and/or CPA is essential.

· Additional certifications such as CMA (Certified Management Accountant) or CFA (Chartered Financial Analyst) will be an advantage.

Other Requirements:

· Proficient in ERP systemssuch as SAP, Oracle, or Business Central (BC).

· Advanced proficiency in Microsoft Office, particularly Excel (pivot tables, advanced formulas, macros).

· In-depth knowledge of IFRS and Singapore FRS for financial reporting.

· Strong understanding of taxation and regulatory requirements for both local and international operations.

· Fluent in English and Chinese, with excellent communication skills to collaborate with internal teams and external stakeholders in both languages.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

These are the essential technical and professional skills needed for the role.

· Leadership Skills:Ability to lead, mentor, and manage a finance team. Skilled in performance management, staff development, and fostering a collaborative team environment.

· Financial Expertise: Extensive experience in financial reporting, management accounting, budgeting, forecasting, and financial analysis to support business decision-making.

· Strategic Insight: Ability to translate financial data into strategic insights and provide actionable recommendations to senior management.

· Corporate Finance & Treasury: In-depth understanding of corporate finance, treasury management, and cash flow optimization.

· Internal Controls & Compliance: Knowledge of regulatory compliance and strong expertise in internal controls to maintain the integrity of financial operations.

· Analytical Thinking & Problem Solving: Ability to conduct complex financial analysis, such as variance analysis, margin analysis, and financial modelling to identify trends and improvement areas.

Behavioural Competencies:

These are the personal attributes and interpersonal skills needed for the role.

· Detail-Oriented & Meticulous: Strong attention to detail and accuracy in all financial reporting, ensuring completeness and reliability of financial data.

· Proactive & Results-Oriented: Focused on identifying opportunities for improvement, taking initiative in solving problems, and achieving results that benefit the business.

· Strong Time-Management & Organizational Skills: Ability to prioritize tasks and manage multiple deadlines efficiently in a fast-paced environment.

· Excellent Communication & Interpersonal Skills: Able to communicate complex financial information clearly and effectively to both financial and non-financial stakeholders.

· Problem-Solving & Critical Thinking: Ability to think critically and creatively in solving financial issues, making data-driven decisions, and providing solutions.

· Collaborative & Team-Oriented: Strong ability to work collaboratively within a team environment, fostering cooperation and achieving business goals.

· Adaptability & Flexibility: Ability to adapt to changing business needs and priorities, demonstrating flexibility and resilience in a dynamic environment.

Purpose of Job

The Senior Finance Manager is responsible for overseeing the financial health and strategic financial operations of the company. The role involves leading the finance team in financial reporting, budgeting, cash flow management, and audit and tax compliance. This position will also be involved in business planning, financial analysis, mergers and acquisitions, and internal controls. The Senior Finance Manager will provide key insights to senior management and contribute to the organization’s strategic goals and decision-making process.

Job Duties

· Reporting & Management: Oversee the preparation of accurate financial statements, management reports, and group consolidations. Ensure compliance with local accounting standards (IFRS, Singapore FRS) and statutory reporting requirements.

· Cash Flow & Budgeting: Lead cash flow management, budgeting, and financial forecasting processes to ensure financial resources are utilized effectively. Monitor financial performance and identify areas for improvement.

· Strategic Business Planning & Analysis:Partner with senior leadership to drive business planning and decision-making through comprehensive financial analysis and recommendations.

· Corporate Finance & Treasury: Lead the treasury function, manage working capital, and optimize cash flow strategies. Oversee financial risks and ensure sound corporate finance strategies.

· Mergers & Acquisitions (M&A): Conduct due diligence and financial evaluations for potential mergers, acquisitions, and business expansions.

· Internal Controls & Compliance:Implement and monitor robust internal controls and ensure compliance with regulatory and tax requirements. Ensure accurate financial reporting and transparency.

· Team Leadership & Development:Lead and mentor the finance team, fostering collaboration, skill development, and high-performance culture. Ensure effective communication and alignment within the department.

· Ad-Hoc Duties: Take on additional duties as assigned by senior management, contributing to broader business strategies and goals.

Experience:

· Minimum of 8 years of relevant accounting and finance experience, including at least 3 years in a senior finance or leadership role.

· Extensive experience in Group Consolidation and overseeing financial reporting for regional or international subsidiaries.

· Proven experience in budgeting, forecasting, financial modelling, and strategic financial analysis to support business decisions.

· Hands-on experience in corporate finance, treasury management, and cash flow optimization.

· Strong background in conducting due diligence for mergers and acquisitions.

· Demonstrated ability to manage and oversee the financial operations of local and international subsidiaries.

· Strong experience in implementing internal controls and ensuring compliance with local tax and regulatory requirements.

· Experience in coordinating audits and working closely with external auditors and tax advisors.

Qualifications:

· Bachelor’s degree in Accounting, Finance, or a related field is required.

· Professional accounting qualification such as ACCA, CA (Chartered Accountant), and/or CPA is essential.

· Additional certifications such as CMA (Certified Management Accountant) or CFA (Chartered Financial Analyst) will be an advantage.

Other Requirements:

· Proficient in ERP systemssuch as SAP, Oracle, or Business Central (BC).

· Advanced proficiency in Microsoft Office, particularly Excel (pivot tables, advanced formulas, macros).

· In-depth knowledge of IFRS and Singapore FRS for financial reporting.

· Strong understanding of taxation and regulatory requirements for both local and international operations.

· Fluent in English and Chinese, with excellent communication skills to collaborate with internal teams and external stakeholders in both languages.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

These are the essential technical and professional skills needed for the role.

· Leadership Skills:Ability to lead, mentor, and manage a finance team. Skilled in performance management, staff development, and fostering a collaborative team environment.

· Financial Expertise: Extensive experience in financial reporting, management accounting, budgeting, forecasting, and financial analysis to support business decision-making.

· Strategic Insight: Ability to translate financial data into strategic insights and provide actionable recommendations to senior management.

· Corporate Finance & Treasury: In-depth understanding of corporate finance, treasury management, and cash flow optimization.

· Internal Controls & Compliance: Knowledge of regulatory compliance and strong expertise in internal controls to maintain the integrity of financial operations.

· Analytical Thinking & Problem Solving: Ability to conduct complex financial analysis, such as variance analysis, margin analysis, and financial modelling to identify trends and improvement areas.

Behavioural Competencies:

These are the personal attributes and interpersonal skills needed for the role.

· Detail-Oriented & Meticulous: Strong attention to detail and accuracy in all financial reporting, ensuring completeness and reliability of financial data.

· Proactive & Results-Oriented: Focused on identifying opportunities for improvement, taking initiative in solving problems, and achieving results that benefit the business.

· Strong Time-Management & Organizational Skills: Ability to prioritize tasks and manage multiple deadlines efficiently in a fast-paced environment.

· Excellent Communication & Interpersonal Skills: Able to communicate complex financial information clearly and effectively to both financial and non-financial stakeholders.

· Problem-Solving & Critical Thinking: Ability to think critically and creatively in solving financial issues, making data-driven decisions, and providing solutions.

· Collaborative & Team-Oriented: Strong ability to work collaboratively within a team environment, fostering cooperation and achieving business goals.

· Adaptability & Flexibility: Ability to adapt to changing business needs and priorities, demonstrating flexibility and resilience in a dynamic environment.

Job Summary:

We are seeking a motivated and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with clients, and driving growth initiatives to expand our market presence.

Key Responsibilities:

• Identify, qualify, and manage new business leads and opportunities.
• Develop and execute strategic plans to identify, target, and acquire corporate clients.
• Act as the liaison between clients, designers, and other stakeholders to ensure that client requirements are not only met but exceeded.
• Manage post-tender interviews, working alongside clients and team members to address questions and fulfill needs.
• Serve as the primary point of contact for clients, ensuring effective and timely communication.
• Guarantee that all drawings and proposals are completed and submitted on time.
• Review client agreements to ensure that all key clauses and relevant terms are accurately captured.
• Track and document the progress of each lead, both new and potential.
• Participate in weekly sales meetings and contribute to achieving the organization’s sales targets.

Job Requirements:

• Degree in any discipline
• Minimum 3-year relevant experience in Sales/Marketing; preferably in interior design/construction
• Proven track record of generating leads and securing new business in the industry.
• Strong customer service and sales skills for generating leads
• Advanced presentation and persuasive skills
• Candidates with more experience may be considered for a senior role.

· Achieve the Digital Business targets for both connectivity and revenue.

· Support the development of the Portfolio, New Installation, Modernisation, Repairs Sales, and Fulfilment Teams to strengthen their knowledge and capabilities of Digital services / products.

· Prepare and maintain a sales opportunity and forecast database for monthly reporting purposes.

· Liaise with Schindler Supply Chain and Group IoEE Technical to ensure inventories and sales targets are aligned.

· Active involvement with Internet of Elevator and Escalator (IoEE) communications and networking to ensure SLS is up to date with latest developments with products and solutions.

· Develop a series of real-life case studies of digital services and solutions to support the sales organisation.

· Arrange for customer presentations and demonstrations of digital services.

· Prepare quotations to support the respective Business Unit Sales teams.

· Identify & Share Schindler Best Demonstrated Practices worldwide.

· Engage and maintain strong relationships with Internal and External stakeholders to foster the acceleration and growth of digital business (especially connectivity)

· Identify new opportunities for growth with digital Services and work with Schindler JSG and Group

· Follow up with customers post purchase of digital services and solutions to ensure they are familiar with the tool and fully utilise.

· Manage Technical Operations Centre including

-Schindler callback centre for Schindler Singapore (SLS)

-JSG EI initiatives assignment

-SLS strategic EI initiatives implementation

-EI business KPI reporting and follow up

-Key account management initiatives

-Other EI business opportunity development and assignment

Job Summary:

We are searching for a dynamic Senior Manager of Sales to lead the sales team and to drive revenue growth. In this role, you will establish sales strategies, identify new opportunities, manage key client relationships, enhance client satisfaction, and provide guidance to the team members.

The ideal candidate will possess a proven record of success in sales leadership, strong analytical skills, and the ability to inspire and motivate a team.

Responsibilities:

• Lead a Sales team to prospect and qualify new business opportunities to increase market share within the assigned portfolios including core duties:

1. Upsell and cross-sell to grow new revenue streams.
2. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for product/service sales
3. Create business value for the client
4. Provide value-focused solution selling

• Analyse sales and client data to identify market trends and estimate market demand.
• Plan, develop & implement strategic sales strategies & territory account plan to foster a long-term relationship with the client.
• Operational excellence in managing prospects and pipeline reporting including establishing sales forecasts, and creating lead generation plans to ensure a substantive sales opportunity pipeline.
• Plan & propose pricing approaches to support sales and market growth strategies.
• Provide trends and market feedback to senior management.
• Work with pre-sales teams, service delivery team and other internal stakeholders to meet client needs.
• Convert sales opportunities to client accounts:

1. Develop sales proposals, quotes and bid documents.
2. Manage the preparation of documents and materials for meetings and negotiations.
3. Negotiate specific terms of product and/or service offerings with the client
4. Coordinate with relevant stakeholders to finalise terms and conditions related to contracts and agreements based on the Company’s internal policy (e.g. ORC meeting)
5. Present new products and/or services to new and existing clients

• Coordinate sales activities in line with sales strategy
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication and presentation skills
• Able to communicate the benefits of transformational technologies to senior business and technical decision-makers clearly and concisely, tailored to the customer's specific needs.
• Strong business acumen and work independently.
• Possess strong planning, project, and organizational skills
• Meticulous, Goal Oriented, and Good sense of IT and technology trends
• Good experience in managing internal stakeholders across the sales function is a plus.
• Strong leadership and team management skills to inspire and guide the sales team

Education and Experience:

• Bachelor's Degree or equivalent (degree in IT will be a plus)
• Proven sales experience in IT Sales of driving revenue growth
• Minimum 6-8 years of experience in a similar capacity.

You will support the Senior Manager, Business Office in managing and overseeing billing processes, ensuring accurate and timely submission of claims. You will manage external purchased services and lead the implementation and system enhancements for National Billing System.

Charging/Billing Roles
You will adminster charging and billing rules in SAP-ISH & eCCAP to ensure system compliance with policies and procedures. You will be responsible for maintaining master records in these systems for billing systems setup and configuration. You will ensure the timely submission of claims to third-party payors (e.g. CPF Board, Private Medical Insurance, MCPS, etc.) and work closely with them to resolve any claims issues. You will also represent the billing team in meetings and workgroups, collaborating on issues that impact patient billing.

Manage Purchased Services/Items
You will manage external purchased services and specialised non-stock nursing items, ensuring accurate and proper charging to patient bill. You will perform regular checks and audits to ensure compliance.

System Enhancement & Roll-Outs
You will lead the billing team in gathering user requirements and conducting user acceptance testing for system enhancements. You will support the team manager in developing SOPs and training staff for system updates and new service implementations. You will represent the team in meetings with Synapxe, system vendors and external parties regarding billing-related systems.

Implementation of National Billing System (NBS)
You will learn NBS features and functionalities and support its implementation as an expert user and trainer. You will assist in the analysis and identifying gaps between current business requirements and NBS functionalities.

Others
You will support management decision-making by performing data extraction, collation and business analysis as needed. You will ensure timely reporting to stakeholders, including MOH and SCH Management and ensure compliance with regulatory requirements. You will also facilitate external audits and participate in projects as assigned by supervisor.

Job Requirements:
⦁ Degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent or Professional Accounting Qualification (ACCA or CA).
⦁ At least 6 years of experience in Accounting/Finance, with prior supervisory experience preferred.
⦁ Prior experience in a healthcare setting is advantageous.
⦁ Proficient in Microsoft Office (Word, Excel, Powerpoint) and advanced Excel skills, with experience in data analysis.
⦁ Possess strong communication and interpersonal skills.
⦁ Team player, capable of managing cross-functional and institutional relationships.
⦁ Independent worker with the ability to handle tight deadlines and thrive in a dynamic, fast-paced environment. Adept at handling complex, ambiguous and challenging situations.
⦁ Excellent organisational and prioritisation skills, systematic and meticulous in work.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Description:

We are seeking a highly motivated and proven Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in managing customer relationships, acting as an IT advisor, and driving business growth through the development of opportunities within your assigned accounts. Your primary responsibilities will include independently handling customers, collaborating with them to create IT roadmaps, and building a strong sales pipeline to meet and exceed sales quotas.

Responsibilities:

· Independently manage and nurture customer accounts, building strong relationships based on trust and providing exceptional service.

· Act as a trusted IT advisor to customers, understanding their business needs and aligning them with appropriate IT solutions.

· Collaborate with customers to develop IT roadmaps, outlining their technology requirements and strategies for future growth.

· Proactively identify and develop sales opportunities within your assigned accounts, leveraging your strong understanding of the customers' businesses.

· Build and maintain a robust sales pipeline, consistently meeting or exceeding sales targets and quotas.

· Stay up to date with the latest technology trends and developments, continuously expanding your knowledge and effectively applying it to customer engagements.

· Deliver high-quality work and solutions to customers, ensuring reliability and customer satisfaction.

Requirements:

· Proven track record as an Account Manager within an IT System Integrator company.

· Ability to independently handle customers and build strong, long-lasting relationships.

· Strong experience in acting as an IT advisor, understanding customers' businesses, and developing IT roadmaps.

· Demonstrated ability to identify and develop sales opportunities, resulting in the achievement of sales quotas.

· Hunger and drive to exceed sales targets, with a strong focus on results and achievement.

· Passion for technology and staying abreast of the latest industry trends and advancements.

· Commitment to continuous learning, with a proactive approach to acquiring new skills and knowledge.

· Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.

· Strong problem-solving and analytical skills, with the ability to propose and implement effective solutions.

· Reliable and committed to delivering high-quality work that meets or exceeds customer expectations.

As a Junior Project Manager, you will be supporting solution delivery for EPOS. Project management and client management is at the core of this job. You will work closely with external and internal stakeholders.

Communication and collaboration is at the heart of this role. We are working towards a common goal to equip Small Medium Enterprises (SMEs) users across the world to run their business with a technological edge - the EPOS suite of technologies.

We are working towards a common goal to equip Small Medium Enterprises (SMEs) users across the world to run their business with a technological edge - the EPOS suite of technologies.

Role & Responsibilities:

• Account management and solution delivery for Small Medium Enterprises (SMEs) clients
• Project management in liaising with internal stakeholders to maintain visibility and accountability of project deliverables and timelines
• Collaborate with the product team to seek market validation, explaining technical requirements for product or feature recommendations, and maintaining feedback loops for new products and features, as well as enhancements
• Collaborate with internal sales team for sales support, project initialization and execution
• Communicate with product team and development teams in troubleshooting
• Collaborate with design teams to product necessary artworks for solution delivery
• Market research on industry trends and competitive benchmarking
• Interpret policy updates to assess impact to business and make recommendations for compliance
• Optimize business processes through initiatives such as creating Standard Operating Procedures (SOPs), user guides and training materials to streamline operations
• Data processing tasks
• Miscellaneous / administrative tasks

Requirements:

• Graduands / Fresh graduates are welcomed, although work experience of 1-3 years is preferred
• Leadership track record, whether in extracurricular activities or previous work experience
• Negotiation, presentation and public speaking skills
• Ability to distill technical concepts to business users - technology background is preferred
• Strong customer service orientation
• Excellent time management, project management and problem-solving
• Team player with strong communication and stakeholder management skills
• Self-driven and independent in managing own schedule and tasks
• Strong work ethic and accountability
• Ability to deliver results under pressure and tight deadlines
• Have an entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting work done
• Mandarin speakers will be a plus
• Creative and innovative thinking! Definitely not for the faint-hearted!

Our Organisation

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connect. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, and Microsoft, as well as a group of other technology partners to support our customers with truly omni-channel customer experience.

Our Team

1. We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.
2. We offer a continuous process for learning, development, and growth.
3. We offer a challenging and dynamic job.
4. We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
5. We are a flat organization with short lines of communication.

Your Role [One of the following roles will apply, depending on the recommended job level for Project Manager.]

Senior Manager

As a Senior Manager, you are fully responsible for guiding the delivery of complex or high-risk engagements. A successful people manager, even in difficult circumstances, is the key person in the business and/or solution development of complex engagements for customers or prospects.

Manager

As a Manager, you are expected to lead the end-to-end customer and internal engagements within your area of expertise and as such are recognised and appreciated by both customers and internal teams for your contributions.

Senior Consultant

As a Senior Consultant, you are working & delivering autonomously, coaching colleagues while working on customer and internal engagements.

Your Responsibilities

• Involves in engagements with a variety of customers and industries for SAP implementations.
• Involves in delivering projects, meeting both internal financial and operational targets as well as contractual requirements.
• Delivers projects on time, with quality and within budget – actively managing scope and requirements.
• Conducts cost-benefit analysis and develop a business plan.
• Evaluates and address external and internal business environment changes for impact on project scope.
• Assess consolidated project plans for dependencies, gaps and continued business value.
• Estimates budgetary needs based on project scope and anticipates future budget challenges.
• Plans and manages project compliance requirements, changes, issues and risks, closures and backlog.
• Conducts project reviews to recommend changes to project schedules, cost or resource requirements.
• Facilitates discussions, problem-solving and conflict resolution.
• Manages project budget, work allocations, manpower and resourcing needs for the team.

About you

Your Knowledge, Skills and Qualification

• Preferably a tertiary qualification in any discipline. Bachelor's degree in computer science, Accountancy, Business admin will be advantageous.
• Ideally, you possess complementary technical knowledge and/or are familiar with SAP and other IT technologies such as: web services and web frontends (JavaScript,.Net), interfaces and integrations, and database technologies (Oracle, MS SQL). Additional infrastructure experience (OS, virtualization and load balancing) is a further advantage.
• Good problem-solving, analytical, synthesis, system thinking and solutioning skills.
• Project management skills

Your Experience

• Experience in government projects is highly advantageous.
• Experience in SAP S/4 HANA is highly advantageous.
• Past experience in all facets of project management activities such as scope management (incl. change requests), risk management, stakeholder management, project communications, etc.
• Strong integration working experience with other SAP modules.
• Experience in different industries in Singapore.
• Experience in at least 2 Cycles of end-to-end implementations.
• Strong Business knowledge and ability to interact with business users.
• Effective communication (written and oral) and interpersonal skills.
• Independent with strong analytical skills and ability to work under pressure.
• Related professional/technical qualifications will be a plus although not mandatory.

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are looking for dynamic individuals to join our organisation.

The Job:

• Responsible in identifying/developing new potential business opportunity.
• Participate in pre-RFQ processes, negotiations, presentations and post-RFQ reviews.
• Maintain and grow current accounts/customers.
• Formulate and strategize sales plan to achieve sales target and business growth.
• Performing the full sales function including pre-sales and after-sales activities.
• Results oriented.

The Talent:

• Holds a Bachelor’s degree.
• Relevant business development or key account management experience in the logistics or freight forwarding industry is required.
• Experience in handling portfolio for the Fashion, Retail or Consumer Retail industry would be advantageous.
• Strong communication and interpersonal skills.
• Strong customer base in both Ocean and/or Air freight or contract logistics).
• Must have strong understanding of market dynamics & customers requirement.
• At least 2 - 4 years of working experience in Forwarding/Logistics industry
• Good leadership quality with ability to work both independently and as a team.

Who we are

Officially established in 1872, B.P. de Silva's rich heritage can be traced back to the 19th century when the Founder, Balage Porolis de Silva, set sail from Ceylon and travelled across the world before settling down in Singapore to open the first B.P. de Silva Atelier. B.P. de Silva has served an esteemed clientele for over 150 years, including the crafting of commissioned jewels for royal families.

Five generations later, the independent luxury jeweller remains amongst the most time-honoured brands in Southeast Asia, known for engagement ring and bridal jewellery designs, masterful craftsmanship, and genuine service. B.P. de Silva's vision is to create elegant time capsules of the best stories and values that people can pass down. Part of its efforts towards becoming a more thoughtful brand includes working towards a more traceable supply chain first beginning with responsible gemstone and Diamond sourcing; working with partners that abide by a Code of Conduct which promotes positive, healthy, and safe working environments; it has also begun its journey towards crafting its ready-to-wear collections in Fairmined Gold.

How you will value-add to the team?

As the Retail Manager at B P De Silva Jewellers, you will lead a dynamic team in delivering extraordinary and personalized experiences to our esteemed clientele, ensuring impeccable boutique operations and service excellence. In addition to surpassing key performance indicators(KPIs), you will embody the values of B P De Silva Jewellers, acting as a true ambassador for the Maison with clients, partners, and team members alike.

With a keen entrepreneurial mindset, you will collaborate closely with the local office to introduce and implement innovative initiatives that bring the boutique to life year-round. You will also play an integral role in the growth of the business by attracting new clients and nurturing relationships with our longstanding and High Jewellery clients.

You will have the opportunity to be a key member of the team to build a brand with rich history and heritage to be a global player

Retail Manager

Reporting to the Management, your responsibilities include:

• Manage and oversee daily store operations and administrations
• Develop Long term action plans to exceed boutique sale targets
• Develop business strategies to raise our brand awareness and optimize profitability
• Drive the sales team to achieve company objectives by promoting optimal staff performance
• Working alongside with marketing team to achieve store results
• Promote and leverage the CRM system to enrich client database
• Offering a personal shopping and styling experience to our clients
• Maximising profitability and delivering the monthly and seasonal sales targets and working closely with the team to do so
• Plan and oversee in-store promotional events or displays
• Preparing and controlling store’s budget to aim for minimum expenditure and maximum efficiency
• Ensuring that customers maintenance and management are done regularly to the company Database
• Partner with corporate office and the marketing team to curate exceptional experiences to connect and engage with clients
• Maintaining a customer book of key customers and VIPs
• Be the sales champion for the team and develop and execute plans for clienteling
• Leading by example in all aspect of conduct by upholding store operations, client management, sales operations and all retail related matters
• Managing after sales-service of clients and ensuring the retail team’s accountability to do the same
• Ensure the visual merchandising and housekeeping is of Company’s standard
• Working closely with the Head Quarters to ensure healthy stock levels are available
• Keeping stock replenished and the entire store’s upkeep to be as per company standard
• Analyze sales and revenue reports and make forecasts
• Initiate changes to improve business, conduct meetings to identify and resolve all urgent issues
• Conducting regular stock takes or as and when management/Finance requires it
• Executing any other administrative/ad-hoc tasks assigned and liaise with head office
• To plan and incorporate constant ways of improving the boutique operations in order to improve the overall experience and improve profitability

Leadership

• Lead, train and motivate the sales team to deliver quality customer service and purchasing experience
• Recruit, train, supervise and appraise staff on a regular basis
• To be the coach of the team
• Ensure the team’s onboarding and development plans incorporating brand’s Ethos is captured.
• Ensure Daily, weekly, and monthly sales reports are submitted to the management on time
• Share weekly sales report and insights with the team via weekly Sales Meeting

The Ideal Candidate

Attitude:

● A highly motivated and competent individual able to converse confidently at all levels both internally and externally with staff and clientele.

● Passion for People, Design, Jewellery and Gemstones

● A self-starter able to set the standard by their own professionalism and attitude.

● Comfortable working in a fast paced retail environment.

● Must be energetic, self-motivated and self-organised.

● Willingness to work hard and always have the intention to drive the business forward.

● Being able to work on several tasks at a time.

● Be capable of working to deadlines / ability to prioritise / optimal time management.

Skills:

● Proven retail sales and expertise within a luxury and hospitality business for at least 5 years in a managerial capacity

● Strong Organisational Skills

● Strong Customer Management Skills

● Understand and represent Luxury mindset

● Gemmological Certification is a plus.

● Strong Leadership to ensure team’s cohesion and keep staff motivated